my mother has given me her galaxy S6 that may be possibly hard bricked. she already got an upgrade done for an s*, so she isnt in dire need of getting it working, except to get her pictures and files off it.
it started off when it was turned off and charging over night, and had the battery logo showing fully charged in the morning. unplugged the phone, and it just would not turn on at all. plugged it back in, and no lights or anything on screen would show.
She works at a local best buy, and spoken with one of the samsung experts there, and they informed that it could be a bad battery.
she ordered a replacement battery off amazon, fast forward a couple days, it comes in, and i replace the battery.
it still does not power on at all, even with attempting to boot to recovery, download mode, or anything.
the only thing different since replacing the battery is that now the led at the top of the phone just lights up white, and thats it. the only way to turn it off is it open it up and unplug the battery.
is there anything i could do or try to see if i can get any life out of it before declaring it dead?
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This morning, I had noticed my G Tablet had been running sluggishly. So I thoight it was just that wakeup bug, but then when I shut it off and tried to restart it, I saw nothing on the screen - at all. I could not even get it into APX mode to see if using nvflash would somehow bring it to life. But I did notoce one thing. When the adapter was plugged in, the charging light would flash red. Is there anything that I can do? I dont want to return it, seeing as theyre in stock virtually nowhere.
My evo does something very similar when it turns off because the battery is 'totally' dead. When I plug it in, the charging light flashes until there is some minimal charge on the battery (maybe enough to turn it on), then the light goes solid and my evo charges normally.
Try plugging it in and just letting it charge, then see what happens.
Have you contact viewsonic support? You have 30. Days replacement warranty
I think it's frozen. I've had the same thing happen to me. If so, then you have two options:
1- Open up the back of the device and hit the reset button on the system board. Yes, there's a button in there for some bizarro reason. I assume this is not really an option for you, but wanted to mention it.
2- Leave the device unplugged and wait for the battery to completely drain (this takes about 24 hours). Once it's drained, plug it back in and hit the power switch and it should start up fine.
When this happens, the long press on the power doesn't seem to fix it. Our device really need a reset button on the outside of the device. Ugh.
Tried the opening thing - It doesn't work. So today I sent it back to Amazon for a refund. You know damn well I'm gonna buy myself another one! I'm mad though, it cost me $399 before, and now it went up to $419.
Sears.com has it for $379.
ETA: A little googling might yield a coupon code.
A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?
As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\
Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App
No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.
Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App
Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
Click to expand...
Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.
Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?
mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
Click to expand...
Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.
It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.
Hi everyone, I appologize in advance if this has been posted and resolved, but I couldn't seem to find anything after numerous searches.
I have a Samsung Galaxy S2 that I have had for JUST over a year (i think June 30th) Everything has been fine, no problems and today I was on it, working fine and then all of a sudden it shut off and then started to reboot. Only when it powered back on, it showed the black SAMSUNG GALAXY SII powered by Tmobile start up screen, then went black, then the startup screen appeared again, then went black...repeat.
I did a battery pull for 2 minutes, same thing. Did a battery pull for 1 hour, same, I left it on the chargert for 4 hours and while on charger kept blinking on and off but now only the grey battery (even now off the charger)
It has never been rooted, or updated or anything like that. There is no water damage at all.
I have a wall charger for the battery only and an extra battery and have tried charging both batteries with that and still no luck.
I have also tried plugging it into my computer to see if it would boot up that way and nope. Still just the on and off dead battery, not even the startup screen.
HELP PLEASE!?
power shortage?
Has there been any kind of problems with your electric house system? that happened to me once, and it was due to a power problem at my house, it basically blew off my battery. Forget about battery pulls. Go to a store and ask them to lend you a battery for a second. If it powers on fine, it's the battery. If it doesn't i think you should get yourself a new phone, or try to get it fixed at the customer service. Sorry for the bad news man...
Nope, no problems with electricity, and neither of the 2 batteries will work!
Looking for any help or guidance here. I searched the forums and have found limited info fitting my situation.
My S3 is rooted running Jelly Beans Build 15, today I was sitting here playing a game the phone was in use for a while so it was warm to the touch as it can normally become... mid game there was a slight flicker of the screen and it DIED.
Since then I can not get any power back. I pulled the battery, and tried to power up I get a vibe then nothing happens. I've tried to reboot into DL or recovery all it will do is vibe then nothing happens.
I plugged it into the charger and it will vibe, the LED doesn't come on, and the battery icon on the screen will flash on and off the screen, each time it appears there is a short vibe.. with all that the phone won't boot.
I've had it about a year. SO did it just sh!t the bed on it's own??
JFrawls said:
Looking for any help or guidance here. I searched the forums and have found limited info fitting my situation.
My S3 is rooted running Jelly Beans Build 15, today I was sitting here playing a game the phone was in use for a while so it was warm to the touch as it can normally become... mid game there was a slight flicker of the screen and it DIED.
Since then I can not get any power back. I pulled the battery, and tried to power up I get a vibe then nothing happens. I've tried to reboot into DL or recovery all it will do is vibe then nothing happens.
I plugged it into the charger and it will vibe, the LED doesn't come on, and the battery icon on the screen will flash on and off the screen, each time it appears there is a short vibe.. with all that the phone won't boot.
I've had it about a year. SO did it just sh!t the bed on it's own??
Click to expand...
Click to collapse
My first S3 did almost the same thing one day. My wife and I both got them on launch day and mine always seemed to run out of battery a bit faster than hers. One day, it got really warm in my pocket and the battery started draining out of control, it dropped 10% in a few minutes and just kept going until it was dead. Plugging it into USB to charge, it vibrated, I got the big battery icon on the screen, then reboot, vibe, icon, over and over again. I had to exchange it with Verizon.
JFrawls said:
Looking for any help or guidance here. I searched the forums and have found limited info fitting my situation.
My S3 is rooted running Jelly Beans Build 15, today I was sitting here playing a game the phone was in use for a while so it was warm to the touch as it can normally become... mid game there was a slight flicker of the screen and it DIED.
Since then I can not get any power back. I pulled the battery, and tried to power up I get a vibe then nothing happens. I've tried to reboot into DL or recovery all it will do is vibe then nothing happens.
I plugged it into the charger and it will vibe, the LED doesn't come on, and the battery icon on the screen will flash on and off the screen, each time it appears there is a short vibe.. with all that the phone won't boot.
I've had it about a year. SO did it just sh!t the bed on it's own??
Click to expand...
Click to collapse
Any chance you could get your hands on a different battery to try? I was in class once playing some dumb mini putt game some guys played next to me, and my phone just completely shut off. I couldn't get it to turn back on and at the time it turned off I had ~half battery. I got back to my room and put a different battery in it and it worked fine. I charged the battery that wouldn't work and it now works fine again. Not really sure what the problem is though...
But yeah. Find another battery to use to get it to boot back up
So the phone is alive and working. It seems there may have been an issue with the battery level and a bad reading. When the phone died it read 20%, I hooked it up to a usb power cable on my pc and work and it didn't work.
When I got home I plugged it into the OEM charger and it was showing the battery was essentially dead and charged the phone back up...
That's all that happened... strange but true
JFrawls said:
So the phone is alive and working. It seems there may have been an issue with the battery level and a bad reading. When the phone died it read 20%, I hooked it up to a usb power cable on my pc and work and it didn't work.
When I got home I plugged it into the OEM charger and it was showing the battery was essentially dead and charged the phone back up...
That's all that happened... strange but true
Click to expand...
Click to collapse
Then it didn;t brick itself..... it had help.
I think you have the same problem I did. When my phone completely dies and I plug it to the charger the battery charging icon goes on and off or if I get lucky stays on and charges it. But I put the same battery o. Another phone it charged instantly. I got a replacement from verizon.
Sent from my SCH-I535 using xda premium
Hi All,
I wonder if you may be able to help. This morning we discovered one of our S7 phones was a black screen with solid blue light. It seemed completely unresponsive to touch, wouldn't wake. etc. The home, volume and power buttons seemed to do nothing. I plugged the phone into the computer, it didn't pick up a USB device.
Phone is stock from EE in the UK. No custom anything. Model: SM-930F 32GB.
EE and Samsung couldn't suggest anything to help.
We tried Power + Volume Down - This results in one of the following;
A (A battery with the current fill %) this happens when plugged in
B (Samsung Galaxy S7 powered by android) loading screen which then cycles or returns to a black screen with solid blue LED
We also tried Power + Volume Down + Home button. This does load the Warning screen about using a custom OS.
We have next day replacement warranty on the phone, i don't need to fix this phone. We only want to try and recovered some data and photos
Any help appreciated.
Kind Regards.
Shannaramoon said:
Hi All,
I wonder if you may be able to help. This morning we discovered one of our S7 phones was a black screen with solid blue light. It seemed completely unresponsive to touch, wouldn't wake. etc. The home, volume and power buttons seemed to do nothing. I plugged the phone into the computer, it didn't pick up a USB device.
Phone is stock from EE in the UK. No custom anything. Model: SM-930F 32GB.
EE and Samsung couldn't suggest anything to help.
We tried Power + Volume Down - This results in one of the following;
A (A battery with the current fill %) this happens when plugged in
B (Samsung Galaxy S7 powered by android) loading screen which then cycles or returns to a black screen with solid blue LED
We also tried Power + Volume Down + Home button. This does load the Warning screen about using a custom OS.
We have next day replacement warranty on the phone, i don't need to fix this phone. We only want to try and recovered some data and photos
Any help appreciated.
Kind Regards.
Click to expand...
Click to collapse
Hi, try turning off the App Power saving mode!! i had these problems also and it was caused by a app that cant handle the always on setting so when you use that app and then turn the phone in standby it will cause the freeze/black screen
Were you ever able to fix this problem? I just had it happen to me and I'm in the same situation.
This just happened to me. After an hour spent with tier II tech support, no progress.
You need to let the phone die completely. Once it's dead (and the blue light) is no longer dead, plug the phone into an OEM walk charger. In my situation,my s7 edge would vibrate to recognize the charge, than reset - before it could even build up a charge (so I thought). I left it alone for an hour or so, and amazingly, it booted up like normal.
Good luck!
I have this problem. How long will it take the battery to drain from fully charged with just the blue light on.
This just happened to me as well. I hope draining the battery works. This occurred when my battery drained and the phone turned off. When I tried to turn it back on after letting it charge for a few minutes it looked like it started to boot, then went to a black screen with a solid blue light. No button combination has any effect.
EDIT: Waiting until the battery died and then attempting to charge the phone has had no effect. No combination of keys has an any effect, either.
EDIT #2: I've taken my phone into the Verizon store. They tell me it's an issue with software and the phone is dead. They said this is "rare". Considering what I see here, I can't say how rare I find it. I have insurance, so they're replacing it, but now they're not keeping up their end of the deal on when the replacement phone will be delivered.
Flash it!
I had the exact same symptoms. What did the trick for me was draining out the battery and then fully charging it, WITHOUT TURNING ON the phone. If you do turn it on, you need to drain it out again. When the phone was fully charged I booted up the download mode and flashed the stock firmware with Odin. That was it, my Galaxy S7 was fully functioning again.
Hope this helps someone out there.
Just experienced kinda the same problem.
S7 died overnight on the charger. I was lucky to wake up on my own.
Just blue led.
I let it drain out over the day so it turned off (vol- + power no working).
Charged it a bit and try to go to recovery: loaded recovery but completely frozen.
I let it drain again and recharged it after it turned off.
Then I went to DL mode and reflashed latest carrier stock rom. AP. CP. BL. CSC. All.
Flashed fine! After rebooting it said "erasing...", rebooted and is back to the blue led only.
Strongly suggesting a hw issue at this point.
I'll let it drain again, fully recharge it, flash a non branded stock rom. If that wont work i'll probably need to bring it to my carrier on monday. Too bad its friday...
//Phone is r.i.p. even after a re flash of stock fw with full battery it only boots to blue led.
//Phone even deader. No more response in any way.
(some time later)
//Just received the repair report. The mainboard and some minor components were replaced under warranty even though my phone was rooted. Good thing for me it never turned on again.