How the Gear S3 LTE actually works? - Samsung Gear S3

Im thinking of grabbing one of these up but have a couple of questions. Im on tmobile by the way
1. can you use one number because it can be a task giving out two numbers?
2. If you are using one number, if your phone is off will it show the watch number or the watch number?
3. If your phone is dead/off can you receive text/mms/calls if someone is calling your phone and if you reply will it show your phone number or watch number

wow..no input on this? I have googled but cant seem to get a concrete handle on it

I think it depends on the carrier. I'm on Verizon and the other day my phone died and calls rang through to my number on my phone on the watch. I haven't done a test yet to see if I call from the watch when the phone is off what happens. I'll see if I can do that for you and let you know.

dbregman said:
I think it depends on the carrier. I'm on Verizon and the other day my phone died and calls rang through to my number on my phone on the watch. I haven't done a test yet to see if I call from the watch when the phone is off what happens. I'll see if I can do that for you and let you know.
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i would def appreciate that...i think that is the biggest blind spot dealing with these lte watches how they work

So I did a test. With the phone in airplane mode and wifi on the watch turned off, I could make and receive calls on the watch as if it were my phone. Texts though came from the watch number.
In looking at the number share FAQ on Verizon, it states that to send texts you need to have the phone connected to a network. I know if my phone is on and I am connected via LTE on the watch texts show as if coming from the phone.
Not sure on other carriers how this works. Hope this helps.

My experience withGear S3 LTE and ATT
I have an Essential that I purchased at Best Buy and brought to ATT to sync with my stand alone Gear s3 LTE. My gear has it's own number, and I wanted it to sync with my phone as advertised, so I can have one number for both devices. The rep told me that it is not possible because I used an unlocked non-ATT phone. They claim that for it to work, the phone must have at t software on it. So now I have two phone numbers. Oddly enough, when I use the Bluetooth connection option, I get no notifications. When I use standalone, I actually receive notifications from my phone, but when I respond, it is from my watche's number. It's a mess. I still think it's possible, but finding a rep that can fix it is the difficult part. Every time I deal with at t, I get different answers from different reps about most everything.

Related

Verizon Gear S2 3g

Hey everyone. Picked one up today with the cancelation of the Urbane. If you have any questions let me know. I will try my best to answer them.
Also, for anyone who has one already is there a browser? I did a Google search and came across a shady website for UC browser for gear. Did anyone try it or use a different one?
no browser at this point
would you really want to browse the web on this thing??
I can't seem to find YouTube notifications. Is there a way? Also, is there anyway to auto call forward when disconnect from the phone?? Thanks.
Android_Fr3ak said:
I can't seem to find YouTube notifications. Is there a way? Also, is there anyway to auto call forward when disconnect from the phone?? Thanks.
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in the Gear app on your phone, go to settings/call forwarding/turn on and set it up there
as far as youtube notifications, there isnt a built in way to get youtube notificiations at this point
wase4711 said:
in the Gear app on your phone, go to settings/call forwarding/turn on and set it up there
as far as youtube notifications, there isnt a built in way to get youtube notificiations at this point
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Thanks. I see in the settings where I can turn it on and off manually but not an option when if I am disconnected from my phone it will auto turn on.
I guess an easy fix for the notifications is to turn on email notifications for youtube.
Android_Fr3ak said:
Thanks. I see in the settings where I can turn it on and off manually but not an option when if I am disconnected from my phone it will auto turn on.
I guess an easy fix for the notifications is to turn on email notifications for youtube.
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for me, it seems to automatically switch to "solo" mode once I am far enough away from the phone, so I get calls made to my phone on the watch, and calls made directly to the watch as well..
Can you pair the Verizon Gear S2 3G with another phone not on the Verizon network? I know you would buy the phone at Verizon and set it up initially on that account, but could you then pair with a non-Verizon phone. I use a Verizon phone personally and a US Cellular phone for work and would like to pair the watch with my US Cellular work phone.
it can only be paired to one phone at a time, and, I would guess that when paired to the US cellular phone, you wouldnt get things like call forwarding and anything cellular related to work
Is the Verizon version using number sharing? Are you sharing your phones # with the watch or are you getting a separate number for the watch?
The T-Mobile version obviously you get a second number for the watch. You can use separate carriers to mix and match your phone/watch setup. I have a work phone that is set up on Verizon. My family is on a T-Mobile plan. I added a $5 smart device to my family plan last year when I had the original Gear S. I have since upgraded my Gear S to the S2 4G model. All calls are forwarded from my Verizon phone to the T-Mobile Gear S2. It also works great as a standalone device when needed.
Bladder61 said:
Is the Verizon version using number sharing? Are you sharing your phones # with the watch or are you getting a separate number for the watch?
The T-Mobile version obviously you get a second number for the watch. You can use separate carriers to mix and match your phone/watch setup. I have a work phone that is set up on Verizon. My family is on a T-Mobile plan. I added a $5 smart device to my family plan last year when I had the original Gear S. I have since upgraded my Gear S to the S2 4G model. All calls are forwarded from my Verizon phone to the T-Mobile Gear S2. It also works great as a standalone device when needed.
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I had to get another number but sync my phone number to my watch through BT or Remote connect.
Android_Fr3ak said:
I had to get another number but sync my phone number to my watch through BT or Remote connect.
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Thanks for the answer, so you can have a phone on one Carrier and have your Gear S2 on a different carrier. I have done this with my original Gear S and now my Gear S2. The Gear Manager software really just does a seamless forward of your calls and text to your other phone number which happens to be your watch. It doesn't care what network it just sends to a number.
would it be possible to buy this off amazon or something then use it as just a bluetooth/ wifi watch? Because i want the bigger battery and the GPS but don't want to take the calls on my watch.
Yes you can, that's what I do, but updates are still coming from Verizon, that means they come months after everyone else
Sent from my HTC6545LVW using Tapatalk

Can I use Samsing Gear S2 with carrier 1 and my phone is carrier 2?

I have a plan with T-Mobile but would an AT&T version of the Gear S2 3g on an AT&T plan work with my T-Mobile smartphone?
To further clarify, I would not be moving the AT&T Gear S2 to T-Mobile. Just forward the calls through the company or the app.
Your Phone and the Gear S2 do not have to be on the same network. My work phone is provided by Verizon. My family is on T-Mobile. I purchased the original Gear S and now upgraded to the Gear S2 on T-Mobile.
When you are BT connected to your phone the watch is like any other BT device. When you are using your Gear S2 in the standalone (no BT connection to phone) then your phone merely call forwards your calls and text to whatever number you tell it to. In this case you forward items to your Gear S2 number.
So it sounds like your phone is on T-Mobile. Your Gear S2 would be on AT&T. When you are BT connected to your phone, Verizon is your carrier and the phone does all the work and BT transfers your notifications and calls over to the Gear. When you are separated from your phone and a call or text comes to your phone it is forwarded to your T-Mobile number on the watch.
I have used my Verizon phone with my Gear s and now S2 for the past year + very successfully.
I think the only difference will be when carriers have their Number Sync functionality, where both watch and phone ring/vibrate simultaneously. With two different carriers the watch rings/vibrates after the phone does. I only have the Bluetooth version so obviously haven't tried this, but curious to know what the caller's experience is like - namely how many times does their call to you ring on their end. Reason I ask is cause many callers have gotten used to hanging up before they know your vm will pick up. Thinking if someone calls you and lets it ring 4 times and hangs up, you'd never know it from your watch, if you didn't also have your phone with you. Sorry for the digression, but I like to think these things through for real life situations.
FitzAusTex said:
I think the only difference will be when carriers have their Number Sync functionality, where both watch and phone ring/vibrate simultaneously. With two different carriers the watch rings/vibrates after the phone does. I only have the Bluetooth version so obviously haven't tried this, but curious to know what the caller's experience is like - namely how many times does their call to you ring on their end. Reason I ask is cause many callers have gotten used to hanging up before they know your vm will pick up. Thinking if someone calls you and lets it ring 4 times and hangs up, you'd never know it from your watch, if you didn't also have your phone with you. Sorry for the digression, but I like to think these things through for real life situations.
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Number sync will definitely change the way the watch and phone operate. AT&T is supposed to be the first carrier to go to number sync, but as I understand as of right now if you have a Gear S2 with them you have a separate number for your watch.
When I am BT connect to the watch, the watch rings/vibrates immediately with when a call comes in.
When I leave my phone on but I am away from it (BT Connection lost) the phone will ring 5 times before forwarding to the watch. this is where you may lose someone that only allows the phone to ring 3-4 times (that is what I do when I call people, after 4 rings I hang up unless I want to leave a voicemail).
When my phone is off (powered down) the call immediately goes to my watch on the first ring.
You can call the watch number directly at any time and it will ring if it is powered on.
Bladder61 said:
Number sync will definitely change the way the watch and phone operate. AT&T is supposed to be the first carrier to go to number sync, but as I understand as of right now if you have a Gear S2 with them you have a separate number for your watch.
When I am BT connect to the watch, the watch rings/vibrates immediately with when a call comes in.
When I leave my phone on but I am away from it (BT Connection lost) the phone will ring 5 times before forwarding to the watch. this is where you may lose someone that only allows the phone to ring 3-4 times (that is what I do when I call people, after 4 rings I hang up unless I want to leave a voicemail).
When my phone is off (powered down) the call immediately goes to my watch on the first ring.
You can call the watch number directly at any time and it will ring if it is powered on.
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This is where I hesitate. I don't get many calls often, mostly messages. If someone calls me, unless they are a spam call, they always have the intention of leaving me a message one way or another. However, I'd rather they not endure a long ring time to get to me if I AM available.
I was mostly curious about using this for calling out, because T-Mobile has some weak areas where I live but offers a better package for my needs but At&t's signal is stronger. I was hoping to bypass having semi-bad service.
I plan on going into At&t to see if they'll let me try out your theories. Worst case is I pay their restocking fee for a trial run. I'll let you know my results.
Good Luck, hope it works well for you. I think you will really enjoy the watch.
Yeah, my biggest concern is calls where people hang up after 3 or 4 rings. Having to wait for up to 10 rings is a problem. Thankfully most peoples text these days, and the ones who don't might just wait out 10 rings.
Bumping this thread instead of creating a new one.
I just purchased the S2 Classic on AT&T but my phone is on T-Mobile. Will I be able to use 3G or am I stuck with bluetooth?
yugendreams said:
Bumping this thread instead of creating a new one.
I just purchased the S2 Classic on AT&T but my phone is on T-Mobile. Will I be able to use 3G or am I stuck with bluetooth?
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Bluetooth connecting will definitely work. You would need a device plan with AT&T to get the cell radio to work on the watch. You can talk to T-Mobile to see if they can accept the watch onto their service as getting a plan with AT&T for a watch only will probably be expensive.
I don't know how carriers are treating the new devices that are cell talk/data capable. You can use a device from one carrier on another carrier (GMS/CDMA sometimes is an issue). Will T-Mobile accept the AT&T Gear S-2 and program it for you (it has an e-sim). One of the benefits of e-sim is supposed to be that you can program a device for any carrier.
I have a work phone on Verizon that I pair with my Gear S2. My Gear is from T-Mobile (my family is on T-Mobile so I just added the Gear for $5 per month to the account). When I use the Gear in standalone it is on T-Mobile and my work phone just forwards my info to the watch.
Good Luck and let us know how it works out.
Bladder61 said:
Bluetooth connecting will definitely work. You would need a device plan with AT&T to get the cell radio to work on the watch. You can talk to T-Mobile to see if they can accept the watch onto their service as getting a plan with AT&T for a watch only will probably be expensive.
I don't know how carriers are treating the new devices that are cell talk/data capable. You can use a device from one carrier on another carrier (GMS/CDMA sometimes is an issue). Will T-Mobile accept the AT&T Gear S-2 and program it for you (it has an e-sim). One of the benefits of e-sim is supposed to be that you can program a device for any carrier.
I have a work phone on Verizon that I pair with my Gear S2. My Gear is from T-Mobile (my family is on T-Mobile so I just added the Gear for $5 per month to the account). When I use the Gear in standalone it is on T-Mobile and my work phone just forwards my info to the watch.
Good Luck and let us know how it works out.
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Thanks for all the information!
I just came from the Urbane and I'm curious what people's thoughts are on this vs. something like the Huawei Watch.
Also, how bad is the voice recognition? That's my main fear right now.
After reading more about the eSIM in this thing, has anyone with the 3G version submitted an unlock request?
Bladder61 said:
Bluetooth connecting will definitely work. You would need a device plan with AT&T to get the cell radio to work on the watch. You can talk to T-Mobile to see if they can accept the watch onto their service as getting a plan with AT&T for a watch only will probably be expensive.
I don't know how carriers are treating the new devices that are cell talk/data capable. You can use a device from one carrier on another carrier (GMS/CDMA sometimes is an issue). Will T-Mobile accept the AT&T Gear S-2 and program it for you (it has an e-sim). One of the benefits of e-sim is supposed to be that you can program a device for any carrier.
I have a work phone on Verizon that I pair with my Gear S2. My Gear is from T-Mobile (my family is on T-Mobile so I just added the Gear for $5 per month to the account). When I use the Gear in standalone it is on T-Mobile and my work phone just forwards my info to the watch.
Good Luck and let us know how it works out.
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So I've been wanting a Gear S since before the first one came out (late '2014) to replace to replace a work phone. You mentioned that a when you watch is on stand-alone mode it acts as your t-mobile line. The question is, what happens if someone tries to contact you on your T-mobile line when it is BT connected to your Verizon phone? Does the watch forward the call (T-Mobile) to your handset (Verizon)?
I have the exact opposite scenario as you. I have a Verizon work phone that I use occasionally and hate carrying, and a personal T-Mobile phone. I want to switch my Verizon work number to the Gear S2 and and use my T-Mobile (personal) most of the time. Since it will be BT-connected most of the time, will I still be able to receive calls/texts from the Verizon number?
I have the S2 Classic SM-R735AZKAATT (for AT&T obviously) but I'd like to have it set up with T-Mobile.
Can I take this into T-Mobile and set up service? If so, anyone know how much?
eSim is a lie ....
The eSim was supposed to have carrier switching. Was just on the phone with Samsung and they just blow sunshine up my *____* about it all. There really is no carrier switching, and in fact appears to be harder to do with these devices than with a phone (at least you can root a phone).
- So the whole carrier switching appears to have been a marketing ploy (a lie) to excite people into buying the more expensive version, but then once you have it there really is no "switching" at all, and Samsung simply wont re-flash them to a generic S2/3g program no matter what. In fact Samsung wont help you at all, you cant even pay them to help once off warranty - if you don't have warranty, Samsung simply doesn't care, "to bad, you suck - haha" - (was pretty much what I got from them). Also note that "YOU" do not really own the watch. The carrier has a leash on the product even after unlock, even after warranty, even you own it outright and left the carrier, and Samsung will not help cut that leash or enable the full potential of the eSim capabilities in the watch "because carrier [email protected] [email protected] [email protected]". They got their money from the multi-Billion corporate, so don't expect em to give a rats ass about "US". So, physically the eSim can do it, but they have destroyed the watches potential capabilities by proprietary programming and no access to the watches hardware abilities, and unwilling to work with or help people who outright own the product. The carries own em like a B___, thus, you don't really own it - they do. - needless to say, it was a serious pi$$-0ff to find out the eSim thing was a total sham by Samsung.
If u use BT only can u still use message people and received notification? If your phone is samsung galazy edge sprint carrier would be work from samsung gear s2 at&t providet??? Thanks

Missing a ton of incoming calls when using internet.

Ok so its bad enough I cant talk and surf or receive data messages or notifications while on the phone.... Had to get over that...lol
To make it worse some days I am not getting incoming calls!!!!! I will get voicemails and text from people saying they tried to call me. I noticed this happens a lot when I use the internet...Even does it sometimes without me using the internet. Even test called from a land line and sure enough it rang through the land line but my note 5 never rang.
Anyone else having this problem??????
wow seems to me like samsung dropped the ball
Yes i am i think i am going to unroot but now with not getting samsung pay back i don't know.
gn4life84 said:
Ok so its bad enough I cant talk and surf or receive data messages or notifications while on the phone.... Had to get over that...lol
To make it worse some days I am not getting incoming calls!!!!! I will get voicemails and text from people saying they tried to call me. I noticed this happens a lot when I use the internet...Even does it sometimes without me using the internet. Even test called from a land line and sure enough it rang through the land line but my note 5 never rang.
Anyone else having this problem??????
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Click to collapse
I just came across this thread by chance. I am having the exact same problems though initially thought that my network provider (in the UK) made a mess of things when switching my number to a nano sim. It is simply the most annoying problem ever, though I have yet to identify whether this is a problem with the handset or the software. I regularly get messages stating that I have "X" amount of voicemails and have even conducted a similar test to yours with the same result. For the record my handset is the N920c (I'm assuming you have an american variant) which would hopefully imply that this is a software issue?
EDIT:
There are several ways to try and fix this, though so far I none have worked for me (particularly because of my variant of Note 5). It seems we are not the only ones who have had this problem - a quick google search indicates people with various phones on various networks over the course of the last 5 years have had this problem and the fixes are very generic:
- Try and disable VoLTE (Voice over LTE) under call settings - this seems to be the most common fix.
- Get a new nano sim from your service provider.
- Ask your provider to disconnect then reconnect your phone from their network.
- Disable the "do not disturb" option under settings (if there is one.).
Mitha88 said:
I just came across this thread by chance. I am having the exact same problems though initially thought that my network provider (in the UK) made a mess of things when switching my number to a nano sim. It is simply the most annoying problem ever, though I have yet to identify whether this is a problem with the handset or the software. I regularly get messages stating that I have "X" amount of voicemails and have even conducted a similar test to yours with the same result. For the record my handset is the N920c (I'm assuming you have an american variant) which would hopefully imply that this is a software issue?
EDIT:
There are several ways to try and fix this, though so far I none have worked for me (particularly because of my variant of Note 5). It seems we are not the only ones who have had this problem - a quick google search indicates people with various phones on various networks over the course of the last 5 years have had this problem and the fixes are very generic:
- Try and disable VoLTE (Voice over LTE) under call settings - this seems to be the most common fix.
- Get a new nano sim from your service provider.
- Ask your provider to disconnect then reconnect your phone from their network.
- Disable the "do not disturb" option under settings (if there is one.).
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Click to collapse
I called sprint store ( my service provider)... they told me they never heard of that issue before with the note 5. Yes i have an American Samsung Note 5 through them.
They had me dial ##72786#.....This did some type of update to my phone and I think disconnect then reconnect my phone to their network.
Not sure if this did anything will have to wait and see. I did have to use my internet to show a store an online coupon....and for once it worked in a timely manner. So use to this phone never working when I need it to.
Overall my internet or phone does not work in the places I use to be able to use my Note 2 in everyday. Have no idea if its a Sprint or Samsung issue... Leaning towards Sprint. Just sick of it... If anyone else offered truly unlimited and unthrotled data I would switch in a second. I wouldn't even switch I would just stick sprint with the remainder of my contract and eventually get it removed from my credit report...
Some other issues I was having...
-random resets sometimes several times a day
-Erratic battery life...
-Would take AT LEAST 20-45 seconds before it would dial an outgoing call
The reset might of fixed these...
gn4life84 said:
I called sprint store ( my service provider)... they told me they never heard of that issue before with the note 5. Yes i have an American Samsung Note 5 through them.
They had me dial ##72786#.....This did some type of update to my phone and I think disconnect then reconnect my phone to their network.
Not sure if this did anything will have to wait and see. I did have to use my internet to show a store an online coupon....and for once it worked in a timely manner. So use to this phone never working when I need it to.
Overall my internet or phone does not work in the places I use to be able to use my Note 2 in everyday. Have no idea if its a Sprint or Samsung issue... Leaning towards Sprint. Just sick of it... If anyone else offered truly unlimited and unthrotled data I would switch in a second. I wouldn't even switch I would just stick sprint with the remainder of my contract and eventually get it removed from my credit report...
Some other issues I was having...
-random resets sometimes several times a day
-Erratic battery life...
-Would take AT LEAST 20-45 seconds before it would dial an outgoing call
The reset might of fixed these...
Click to expand...
Click to collapse
So it seems that getting your line disconnected/reconnected has also worked for several other people too; which correlates with your experience. Let me know how it has been performing since the reset/re-connection if you can. Whilst I haven't had the random resets I do get inconsistent battery life and I definitely still have the 20+ seconds dial out problem. Like I said, I have found threads were people have had the exact same problem over many years with different phones/providers which leads me to believe it has something to do with the way companies set-up a new phone line for customers.
Mitha88 said:
So it seems that getting your line disconnected/reconnected has also worked for several other people too; which correlates with your experience. Let me know how it has been performing since the reset/re-connection if you can. Whilst I haven't had the random resets I do get inconsistent battery life and I definitely still have the 20+ seconds dial out problem. Like I said, I have found threads were people have had the exact same problem over many years with different phones/providers which leads me to believe it has something to do with the way companies set-up a new phone line for customers.
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Did not work still missing a ton of incoming calls. Important business calls at that..
I have the same exact problem. I am leaning towards samsung for this. My wife's note 2 is always ringing and my note 4 and 5 is right next to it and doesn't ring when I try calling.
Sent from my SM-N920P using XDA Free mobile app
I have the American variant of the note 5 for sprint & never had that problem & my phone is rooted running moar rom v1.3
Im having issues too with signal drops, is like samsung doesnt recognize quick when 4g switches to 3g a 2g and it freezes on 4g not letting me watch anything until it switches to 3g and everything starts running again...in some cases it will just drop all data..i called and they did all they can do and still having the issues...anyone know how to end lease returning phones brand new and not having to pay full price of the phones??
randy021186 said:
I have the same exact problem. I am leaning towards samsung for this. My wife's note 2 is always ringing and my note 4 and 5 is right next to it and doesn't ring when I try calling.
Sent from my SM-N920P using XDA Free mobile app
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Exactly. Been saying in every thread how my Note 2 never would do this. Missing IMPORTANT calls is not an upgrade.
smallyetzon said:
I'm having issues too with signal drops, is like Samsung doesn't recognize quick when 4g switches to 3g a 2g and it freezes on 4g not letting me watch anything until it switches to 3g and everything starts running again...in some cases it will just drop all data..i called and they did all they can do and still having the issues...anyone know how to end lease returning phones brand new and not having to pay full price of the phones??
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I am in the same boat with you I want out of this contract and lease. Been on the phone with tech for hours. Been given the run around at the store....Only for them to waste my time. Yet I'm still on the hook every month for a high priced plan, lease fee, and the $200 deposit for the "upgrade". This has caused me lost money business wise and missed opportunities socially as a single active person. Really don't see how they can keep me in this contract at this point. To the point where I'm ready to walk away.
What can we do? This is not right. I have also lost business calls. It is not only sprint. ..Verizon customers have the same issue.
Sent from my SM-N920P using XDA Free mobile app
randy021186 said:
What can we do? This is not right. I have also lost business calls. It is not only sprint. ..Verizon customers have the same issue.
Sent from my SM-N920P using XDA Free mobile app
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I'm at a loss too. I don't know what to do. Who has the time in their day to spend hours on the phone or go into the store during my working hours several times to get nothing solved. My next move is to just walk away from my contract with the phone and hope i can get it unlocked onto Metro PCS because they are the only other unlimited data that doesn't bottle neck data speed.
Wow it's got to be the device than if Verizon is having the issue too. Sprint store claims that everyone loves the note 5 and they have never had this problem. Let me know what you plan on doing to please.

(verizon) N915V Version of note edge. Does it have svlte? Simultaneous Voice and LTE

I don't want this confused with VoLTE which is the wifi advanced calling I believe. Does the note edge (verizon version n915v) support being able to surf online while in a phone call without being connected to wifi. Say for example something that happens to me a LOT is I'm away from my house at the store and I get a call from my grandmother and she wants me to google the local pizza hut phone number. On my old Galaxy s5 I was able to tell her to hold and get on google and search for the phone number and read it off to her. This comes in extra handy as she does not know how to use texting and I can't just text the number to her. Granted I could google it then call her back and open up the browser again without internet. But it's just so much more convenient to do it all in one step. But yeah is this possible with the verizon note edge? I just ordered mine today so too late to back out now. But just want to know what to expect.
I wish I could say it does but this does not work on mine. It specifically says it cannot use data while on a phone call
tree.fort said:
I wish I could say it does but this does not work on mine. It specifically says it cannot use data while on a phone call
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Thanks i was expecting that. Still a little let down but I'll live lol

s3 frontier with att and s8 galaxy unlocked phone numbersync is a no go?

I spent over 2 hours last nite with att reps trying to enable numbersync to work between the s3 and s8 phones.. the s8 phone is an unlocked phone (not bought through att), only to find out today via another rep that the phone must be bought via ATT or truly att branded.. which i find a bit absurd, as i think others have succeeded..
Is this really the case.. anyone know or have this same experience?
Specifically this error would appear after going through the get started via the watch then on the phone (after creating a seperate accessid):
Oh darn! We can't enable device syncing on this phone. Want to find out more? Call us at 800.331.0500 so we can help.
(MSSITWINREL12)
If this turns out to really be an unlocked phone issue (which is a bit ridiculous), i think i read that it might be possible to take my sim card out of that phone and put in another phone that is att branded, enable number sync then put the card back in my s8 and go from there
Thanks
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
pasco8525 said:
The phone does not have to be AT&T branded, I have a T-Mobile Note 4 and until the last update numbersync worked. Updated my S# over the weekend after avoiding it for as long as possible, and now numbersync is no longer an option on my S3.
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Click to collapse
Thanks for the reply.. your saying you had an unlocked tmobile phone on att and it was working till a recent tizen update then?
The rep further told me to take the phone to the best buy samsung experience store and have it flashed with the att firmware to get around this issue.. maybe not needed then? (which i assume means a wipe and possibly lose my unlock)
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
karlkarloff said:
I had the same problem with my Gear S3 and my Axon 7. Worked on for a solid hour with an ATT rep in store and another hour on phone with someone else. Finally it was determined that it wouldn't work on an unlocked phone. Haven't tried the sim swap with an ATT branded device yet, but if I do, I'll let you know if it works.
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Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
markm75 said:
Spoke to an att rep again today who called me.. basically in my case the 950U1 s8 phone.. because its this model it wont work with numbersync they say.. they also contradicted the previous reps suggestion of taking the phone to the samsung experience place and having the att firmware flashed on it (or doing it at home).. saying it wont help.. that they need HD voice provisioned and it wont let them provision it (the phone wont).. they said swapping the sim card to a real att phone only may help for a short period, till the system does a sweep, sees a non att phone and reverts it (same with just adding the imei to the database).. There is also a good chance the recent update to either the s3 or the samsung s8 caused numbersync to do a detection for unlocked phones and not allow this (they indicated).
They said i could still try doing the firmware flash but it probably wouldnt work (i dug around online trying to find out which flash it would be and i didnt get too far, short of going to the store to do it at best buy samsung experience)
Really sucks, as the alternative, if i were that desperate to enable this feature (i dont think i am willing to go this far) would be to sell the old phones and get new att branded ones.. end up costing me the price of a new watch in the mix just to do that
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When I first bought the watch it was for the numbersync feature. My first problem was even though the Samsung rep and the bestbuy rep said that it would work with my Note3, it did not. took several calls and many hours of trying to figure out the HD Voice (VOlte) provisioning. Bought a TMobile Note 4, rooted and rom'ed this worked to setup numbersync. the only problem was it would occasionally turn off numbersync, this occurred about once a month. Then if failed completely said that this line is not accceptabl;e for numbersync. this was after about six months. Discovered that it appeared to be age of firmware related, I was on a TM firmware that was several updates out of date. When I odin flashed the latest firmware numbersync worked again until the recent update to 3.0.0.1 on the gear firmware. Now I have the line not acceptable for numbersync again. I'm going to try to update firmware again to see if that works. If not I will probably look to change carriers to TM. will cost the price of a new watch, but will get me out of AT&Ts locked boot loader.
BTW, setting up numbersync on a different phone and switching back will not work, Tried several times and as soon as you turn on the phone that is not HD Voice capable with your SIM card in it the system sees it and turns off numbersync almost instantly. went throught that trying to get my Note 3 to work.
In all my experience the Samsung and AT&T reps were not a good resource. Numbersync does not appear to be a very popular feature and they do not know much about it.
pasco8525 said:
.
When I first bought the watch it was for the numbersync feature. .
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Click to collapse
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
markm75 said:
My main motivation for it has been that.. someone correct me if this isnt accurate.. if your phone dies or is off.. when you dial someone from the watch or text them it will still show the cell phone phone number, not the watch phone number as it does now if bluetooth isnt on.
I'm in the process of gathering the files i need to do the att firmware flash and hopefully hd voice works then (as others say it has).
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Yes, that is the whole point of numbersync. The watch uses the phones number not it's own.
Tried updating to the latest firmware and a ROM based on it. No luck still get a rather comical response "Oh darn! We can't enable device syncing on this phone. " worked until the tisen update.
There also seems to be confusion on numbersync with the att reps.. one person told me the watches dont need their own numbers.. that numbersync is all we need (but how would the watch make a call if the phone is off).. another said yes they need external numbers for number sync or solo
edit: i see your last post.. so the latest reps are correct then.... so they assigned us numbers and $10 access fees each with activation fees for no reason basically.. ugh
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
Just a quick note...i too spent 3 hours in an AT&T store trying to get numbersync to work..., finally returned the S3 Frontier cancelled the number in it and left frustrated...i now have a GS8 unlocked on AT&T through my work...that is synced to a Verizon Gear S3 Classic lte and i simply use call forwarding with YouMail. If i do not answer my phone after 3 rings it gets sent to my watch and if I still do not answer then Youmail picks it up..If I call out or text with the watch separately then I just let my customers know that I have 2 numbers 1 for my cell and one for their watch. I just don't think AT&T is ready for the Numbnersync technology yet and they just don't care enough to train their own people on it, sad as it is a good promise...
Sent from my iPad using Tapatalk
pasco8525 said:
The watch has to have it's own number, that is it's address on the network. Without it numbersync would have no way to send calls to it. Same as with the LTE enabled iPads they could not make a call, but had to have an address on the cellular network.
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Click to collapse
I meant phone number.. are you saying phone number? After the rep said i didnt need a phone number for each watch, she credited me back the cost of the two lines and said just to contact them that they would enable the numbersync once i had the phones ready.. I'm assuming number means imei, which they still have in the system.
Yes each watch has to have it's own phone number. I believe this is another case of AT&T rep not understanding number sync.
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
markm75 said:
I managed to firmware update so that i have the att bloatware (didnt even need reset, all software was kept).. i confirmed HD voice is working but WiFi calling throws an error to contact ATT.. hd voice was the key for numbersync.. however.. despite this.. and 2 hours on the chat line with ATT.. i still get an error when you do the s3's get started numsync and it opens the page on the phone.. the oops, device sync cant work with your phone (which went from a 950U1 to a 950U btw, which is good as well).. They escalated to another backend team, but i highly doubt they will get it working.. most likely they'll still complain that my phone (was) an unlocked phone, despite adding the att firmware to it.
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Click to collapse
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
markm75 said:
Update here.. i managed to get everything working by going with a new sim card.. wifi calling works now.. and i was able to complete numbersync setup.. the only remaining issue i have is that my callerid seems to be blocked on the receiving end.
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Click to collapse
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
eaglerugby04 said:
With the Firmware did you have to go through the full process where you changed the CSC and flashed the ATT firmware? Currently I am running a Sprint phone that is unlocked an running the US Unlocked firmware. Even running the ATT firmware they still were not able to get HD Voice or WiFi calling working for me.
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Click to collapse
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
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Thanks. It sounds like the latest firmware they did seems to fix some of the issues from bringing a non-ATT phone over but does not resolve everything. It looks like I won't be able to do this though. ATT and the ebay seller are unable to clear the ICCID on my watch, I have to sadly do a return now.
Kinda unrelated, yet ATT was horrible even for normal Sammy phone/watch. After dumping ATT service/hardware for various reasons a few moths back... Sammy watch/phone from Verizon hardware/service works flawlessly. Am carrier neutral, but one works reliably, one didn't.
BTW, Sammy pay via watch hiccuped via ATT at times, yet works flawless via Verizon.
markm75 said:
The full steps, or mostly full.. are here in this thread..
The short of it was that i only ran regular odin at first.. just did HOME_CSC (using the verizon firmware which covers all carriers).. then rebooted the phone and did all the check boxes and the regular CSC.. after rebooting nothing was wiped and att bloatware was there... at this point hd voice was working.. wifi calling wasnt.. so i went to the store, got a new sim card today, then wifi calling was working.. numbersync took the code on the phone without error.. however.. now i'm realizing it isnt really working.. when i turned the phone off, and texted, it showed my s3 phone number.. and my callerid is still botched.. i think att botched something in this whole process.. so yet another call to them needed.
Click to expand...
Click to collapse
well 5 chat people later they finally fixed the unknown callerid issue.. apparently there is an internal back end feature for numbersync regarding it set to active and on.. both toggles were on.. the rep removed the "on" and now my callerid shows my number when calling from my phone (and from the watch when watch is in solo mode too).. everything works! :laugh:

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