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[Q] Triumph suddenly dead!

A few hours ago my girlfriend was just looking at her Triumph (was watching for messages so she wasn't actually doing anything on it) when the screen turned off. Now it wont turn back on. Have tried the power button, turning on the bootloader, and removing the battery for 5 minutes. No matter what we can't get the phone to turn back on. Any ideas on what has just happened? The phone is rooted with gingerbreak with titanium backup installed. That's it. We got the phone at Best Buy and this is our second phone. We're probably past our 30 days so this kind of bugs me! Any idea what we can do from here? Any other tricks to try?

As a quick update, Best Buy tells me that an Exchange counts as an original transaction. So I'm only 17 days into my "new" transaction. I can't believe neither of these Triumphs have lasted more than three weeks :\

Did you have it connected to the charger while using it? I have noticed it gets very hot even without the charger being plugged in. It may have over heated. Just a thought. Good luck. Let us know what happens.
Sent from my MOTWX435KT using XDA App

No, the charger wasn't connected at the time. It was just sitting there with the screen on. The Significant Other wonder why it wouldn't turn off so she hit the power button and it didn't do anything. Finally the screen just went black but the backlight was still obviously on so she pulled the battery and put it back in. From there, she pushed the power button and the virgin mobile logo came on and nothing else. She had to remove the battery again. She put the battery back in once more and was able to get the Virgin mobile logo one more time. It froze after the logo and she pulled the battery one more time. After that the phone refused to turn on at all. When connected to the charger it doesn't do anything. Still completely lights out on the phone.

Man that sucks. I hope your able to find a fix.
Sent from my MOTWX435KT using XDA App

Same thing happened to me the other day. I let my Triumph lose all its battery to charge it back up 100% (performing a full battery charge cycle), and it will no longer turn on. even when I have it plugged in the red light indicator will not light up most of the time.
Funny thing is, this is also my second exchange from best buy and luckily im still within 30 days and i have a replacement plan. I really suggest getting the replacement plan (its $30, good for a $300 phone), because unlike best buys other mobile protection plans, you dont pay monthly, you're covered for 2 years, and if you get tired of getting the same phone, they will give you a $300 store credit card.

You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge

carter6739 said:
You know my phone did something similar, my phone died and when i went to plug up the charger i got nothing. I think there might be something wrong with the charging ports on these phones, try wiggling the charger while its plugged in, thats what i did and it finally took a charge
Click to expand...
Click to collapse
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.

As an update, we went back to best buy and sure enough they count the exchange as a new transaction, so I was only 17 days into my second transaction. They exchanged me another phone on the spot and so now we're on the third triumph. GPS checked out ok and the MEID was the correct length. The screen is the worst of the 3 (some pretty bad backlight bleed out onto the screen itself from the sides). I was picky about it but the gf isn't since you can't even see it unless the screen is completely black. So we'll see how this one holds out!
My guess is as was assumed, the battery wasn't getting charged. When the battery was removed for 30 minutes or more we were able to get the logo to show up and nothing more. My guess was the charger wasn't making contact anymore. We wouldn't want to keep a phone like that anyways but it seems like this might be a problem for these phones.

Every once in awhile mine will not power back on. It happened to me a couple of times shortly after I bought the phone.
I tried pulling the battery a couple of times and powering back up, no go.
What worked... remove battery, press power button for a couple of secs, replace battery, power back up. Has worked every time... so far.
My guess is need to drain some capacitors or that I had invoked part of boot recovery sequence without finishing?

mr2011 said:
upon closer inspection of the charging port, i noticed the female micro usb port was actually pushed further inside, thus preventing most chargers to work. I found a rocketfish charging adapter from best buy that seems to work perfect while my other cable didnt work at all.
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Click to collapse
Have you noticed the "I just broke my Triumph's Screen"- post? We'll If you saw my cracked Triumph, well that's another issue that I just discovered. The battery drained all the way and now it will not take a charge anymore. This is the exact same problem OP is having. Regarding this issue I will open up my phone sooner or later when I get a new one and take pics. I don't mind seeing wth is in there, maybe everything's held up by Elmer's glue lol. I'll make sure to let everyone know hopefully I'll do this within a couple days.

It seems like dead
If Motorola and VMUSA are not serious about resolving issues for Triumph then this phone will be dead anyways - customers won't be buying those. The number of returns are far more than new purchase. It seems like Motorola stopped manufacturing these.
So this phone will either get Ice Cream Sandwich update or it is end of life for this phone.

[Q] My GF's Shift no Longer Charges. Need some advice..

I just recently rooted her shift. everything was going great. Last night her phone died and when put back on the charger (usb or wall), it wouldnt charge. the red charging light would come on for a few seconds, but immediately go off. thinking to rule out the charger because we use the same cords to change our phones and my evo is still working and charging atm. Im thinking its got to be one of two things:
1) Bad Port
2)Bad Battery.
3)Both??
before i take this in to sprint to be looked at, can anyone on here advise me on what could be causing this and if i can fix it without bringing it in?? Any help would be greatly appreciated.

Just leave it on the charger its suppose to do that on a dead battery. Leave it charging and after ten minutes or so, the charging light will be on completely. It happens to me all the time

Screen Wont come on....
ok, So we got the battery to charge. Seems like it turns on, however now we cant see the screen. its like the screen has died or went out. Please, if anybody can give me some advice on what to do with it.....im bout ready to bring this into sprint to see what they say.

Try a battery pull and reboot
Sent from my PG06100 using Tapatalk

sunnyboymark said:
I just recently rooted her shift. everything was going great. Last night her phone died and when put back on the charger (usb or wall), it wouldnt charge. the red charging light would come on for a few seconds, but immediately go off. thinking to rule out the charger because we use the same cords to change our phones and my evo is still working and charging atm. Im thinking its got to be one of two things:
1) Bad Port
2)Bad Battery.
3)Both??
before i take this in to sprint to be looked at, can anyone on here advise me on what could be causing this and if i can fix it without bringing it in?? Any help would be greatly appreciated.
Click to expand...
Click to collapse
If you get a light when you plug it in it's probably not the port. I just had to replace the battery in my Evo, but the symptoms weren't the same as what you described. Mine just quit holding a charge for anything more than about 15 minutes off the charger. Just out of curiosity, what happens when you try to boot into recovery? There's a chance that something went wrong on the last flash. If you can get a decent amount of charge, and can get to recovery, try a fresh flash with a full wipe(data, dalvik and cache) and see what happens. Just make sure you have 35% or better on the battery. If it shuts off halfway through the process it bricks the phone from what I understand.

sunnyboymark said:
ok, So we got the battery to charge. Seems like it turns on, however now we cant see the screen. its like the screen has died or went out. Please, if anybody can give me some advice on what to do with it.....im bout ready to bring this into sprint to see what they say.
Click to expand...
Click to collapse
Clean out the Charger port with Compressed Air. Try different HTC USB Cables, and keep in mind the knock off cables can cause all kinds of issues. But if the screen is not coming on, you can try to RUU it back to Stock 2.2. But if that still doesn't bring the screen back you may have to take it into Sprint.

Wont turn on, White led On.

I don't know if this is the right section if it isnt mod please move it..
I'm going crazy with this, last night I finished using my phone and I placed it next to my bed.. When I woke up I found the phone was off, it surprised me a bit because I didn't recall leaving it with very low battery. I proceeded to plug it to my computer to charge and I noticed that the led turned on a white light which I've never been aware of seeing before.. Came back after a couple of ours and the phone was just as how I left it, and still wouldn't turn on.. I've tried everything, removing the battery, the sim, the sd and that stuff..
Any ideas please!! I can't replace it for a new one, I bought it on amazon when I was in the states couple of months ago, I'm in Uruguay now.
Thank you in advanced!

Try a wall charger instead of the USB port on computer.

Funny fact
kirkgbr said:
Try a wall charger instead of the USB port on computer.
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Click to collapse
this will probably be one of the strangest storys, the motorola wall charger didn't work, but what worked was my father's galaxy tab wall charger, the one y tried to use it to charge and wouldnt charge it, happent to make my phone work again

demencia89 said:
I don't know if this is the right section if it isnt mod please move it..
I'm going crazy with this, last night I finished using my phone and I placed it next to my bed.. When I woke up I found the phone was off, it surprised me a bit because I didn't recall leaving it with very low battery. I proceeded to plug it to my computer to charge and I noticed that the led turned on a white light which I've never been aware of seeing before.. Came back after a couple of ours and the phone was just as how I left it, and still wouldn't turn on.. I've tried everything, removing the battery, the sim, the sd and that stuff..
Any ideas please!! I can't replace it for a new one, I bought it on amazon when I was in the states couple of months ago, I'm in Uruguay now.
Thank you in advanced!
Click to expand...
Click to collapse
USB ports don't provide enough power to charge it from dead.
Sent from my Atrix 2 using XDA App

[Q] Infuse won't charge.

Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?

Chances are, you have a bad charger or a bad battery.

Either that or a broken usb port. You could be surprise on how many galaxy phones get no charge because of the usb charging port. Its very sensitive and it can be broken quite easily. But if you give more details maybe we can help. Does it responds when you connect it or it wont do anything at all?

champ0497 said:
Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?
Click to expand...
Click to collapse
can you plug into the computer and it stays connected with no issues or problems...if yes, then your port on the phone should be good
batteries do have a life span...and they are cheap on ebay...I got 2 2000 with charge for less than $20 bucks...great deal
prob is your battery if you wanna stay oem battery same thing you can get them at good prices on eBay and Amazon

champ0497 said:
Got an Infuse 4G from my neighbor ( He switched from ATT to Verizon knew I needed a phone so he was kind enough to give it to me) and now the phone doesn't charge. What can I do?[/QUOTE
What happens when you plug your device into the ac wall charger and when you plug it into the usb cord on the computer?
Click to expand...
Click to collapse

Infuse Wont stay on or charge
Hello, maybe someone can help me here. My infuse suddenly won't charge or turn on at all. When I plug in the USB cable from my computer or the wall the battery icon comes on with the animated loading circle thing then goes off after about a second of doing that. When I do a hard reset with or without the battery in it and with or without the charger plugged in, the same thing happens.
Its been several days since this has been happening and after trying again today, it actually turned on and booted to the OS and was charging for about 5 mins before it stopped recognizing the charger. I pulled the battery and it since will not turn on. The battery has some charge on it but will not turn the phone on, just does the weird battery thing as described above.
I have tried several different charging cables, but have no other battery to try. Any suggestions?

Hello i had the same problem awhile back. When my phone was not rooted(Infuse) i had to go to recovery mode and wipe cache after that the charger recognized right away on the phone.
Another time After i rooted i flashed a bad rom and i could not get my phone to charge while it was off. It could only charge with the phone on....SO maybe try flashing a newer better ROM i recommend CM10.
Another thing i had to do was switch this old charger i had it would recognize for 5 min then Stop. It was just a bad wire connection.

Rawlster93 said:
Hello i had the same problem awhile back. When my phone was not rooted(Infuse) i had to go to recovery mode and wipe cache after that the charger recognized right away on the phone.
Another time After i rooted i flashed a bad rom and i could not get my phone to charge while it was off. It could only charge with the phone on....SO maybe try flashing a newer better ROM i recommend CM10.
Another thing i had to do was switch this old charger i had it would recognize for 5 min then Stop. It was just a bad wire connection.
Click to expand...
Click to collapse
The problem is I cannot get it to turn on at all. I was running CM10 and have tried 4 different charger/usb cables.

Sadly, the connection of this device is a known weak spot.. if its not doing anything when connected to some form of current.. all signs point to a dead port..
Hopefully that isn't the case..
Sent from my SAMSUNG-SGH-I717 using xda premium

I also went through this issue and i discovered that it will keep going through a battery icon and then off loop so the way to deal with this is as soon as you see the battery picture just hold the power button for like 2 or 3 seconds and then you should see the battery green indicator with the botton dots animation and it will Charge.

I am having the same issue as xtz as well. I cant get it to turn on. I flashed the Paranoid Android rom and it all went downhill from there. I flashed it and it had 10% battery left, by the end of the night it was at 1%. I went to bed and woke up with it only at 5%. I went back to stock then re-rooted it. I installed CWM but it wouldn't let me go into CWM recovery, only the Android recovery. Now the phone won't turn on at all, I have swapped batteries and USB cords with no luck. This is a brand new unit less than a week old, the battery is also less than 2 weeks old. Any help here? It won't turn on at all It does the same little ritual that xtz's does.

LumberJackBrah said:
I am having the same issue as xtz as well. I cant get it to turn on. I flashed the Paranoid Android rom and it all went downhill from there. I flashed it and it had 10% battery left, by the end of the night it was at 1%. I went to bed and woke up with it only at 5%. I went back to stock then re-rooted it. I installed CWM but it wouldn't let me go into CWM recovery, only the Android recovery. Now the phone won't turn on at all, I have swapped batteries and USB cords with no luck. This is a brand new unit less than a week old, the battery is also less than 2 weeks old. Any help here? It won't turn on at all It does the same little ritual that xtz's does.
Click to expand...
Click to collapse
I had the same thing with mine when I first got it (used), I plugged it into the wall with a 2amp charger, left it overnight, and in the morning it was on and charged.

mr.jaguar said:
I had the same thing with mine when I first got it (used), I plugged it into the wall with a 2amp charger, left it overnight, and in the morning it was on and charged.
Click to expand...
Click to collapse
I already tried that and it seems to have messed up one of the batteries. The little loading circle will come on for a split second then it will go away, come back a few seconds later and it just loops. I plugged in the USB while holding the volume keys to try and get it into download mode but I'll get a warning message saying something about installing a different OS being dangerous, again, for a split second, and shuts off. It seems like the phone can't have any power go through it for more than a split second.

I'm having a similar issue with the phone not charging. But the phone won't PC or wall charger. But check this out I have a jigg for putting device in download mode when I connect it to phone. The phones goes in to download now when powered on. So what do guys think is wrong?

ringtailbob said:
So what do guys think?
Click to expand...
Click to collapse
From the info you provided: the phone is not charging but the jig works.

Do I need a new battery or does it sound like the USB port shot?

Same thing happened to my daughters galaxy s2. Usb port is shot. I got her a battery wall charger and a couple spare batteries. Charged the battery, popped it in and turned right on.
Sent from my SGH-I997 using Tapatalk 2

skyliner33v said:
Same thing happened to my daughters galaxy s2. Usb port is shot. I got her a battery wall charger and a couple spare batteries. Charged the battery, popped it in and turned right on.
Sent from my SGH-I997 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the helpful information.

Woke up to a dead i727

Hi Guys,
I need thought my own Sky would give me problems since i take care of it so well :crying:
So last night i put the phone on my night table to charge, it had 9% battery left and the phone beeped since i plugged the charger and it was charging, now in the morning when i realize i'm late for work, i went to check my phone and it was dead(no alarm this morning). It was all plugged in still the charger and battery. Now i got to work and a work partner has a Sky too, i tested his battery on my Sky and nothing, tested my battery on his Sky and worked so my battery is fine(it was 100%), i tested my charger on his Sky and charged, i tested his charger on mine and nothing.
Tried plugging the phone with only usb cable to the pc without battery to reach download mode or recovery but nothing.
Now since our batteries are fine and chargers, im assuming my motherboard died which i was thinking if the battery would work it was going to be the charging port.
Is there a way to test each part of the phone o be more accurate about this issue?
Thanks in advance.

Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk

toyes said:
Can you get into download, recovery? Any vibration on long press power button? What rom was it on.. How long? Etc. Need a bit more info.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
The phone won't do anything at all, i have fixed Sky's power button before and this is really weird. Stock Rom/Kernel, it was Android 4.1.2 and i have it for like 1year and 6 months.
If you need anything else let me know.
One more thing that could help, lately i noticed that the phone wasn't charging as fast as usual.I installed the Skyrocket charging app and when i plugged the charger to the phone it would say Fast Charge A/C 900~ mA and after like 30 seconds it would go down to 800, 700, 600 and then say Charger Wakelock 500~ mA.
Im really starting to think my board died.

Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol

it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo

theesotericone said:
Dead board. It happened to me on another Samsung phone a few weeks go. Came home from a day of fun. Put phone on table and plugged it in. Went to bed. Woke up to a completely non responsive phone. Got a new battery just in case. Still nothing. It was a great phone too. Oh well at least it died in it's sleep. lol
Click to expand...
Click to collapse
vincom said:
it happened to my sons s2 i9100, went to charge it and when he went back to it and it was dead, got it repaired under ext. warranty but cant find invoice on what they fixed if they even stated what they fixed, my guess mobo
Click to expand...
Click to collapse
OH Jesus Christ, i'll try to get a new mobo then and update this.
And i'll lose all my data and will have to restore a Kies Backup from May-2013. Great!:highfive::victory: :crying:

Had this happen once or twice. It turned out that the usb port on the bottom of the phone had some junk that accumulated in there as well as some signs of minor corrosion, and was not making a good connection anymore. It just needed to be cleaned out. First, I think I just (very carefully) used a needle or safety pin or something like that to gently extract the lint/dust/crap out of the port, and then cleaned up the metal connectors in the port, and one of the back inside corners where I saw a little bit of green/white build up, with a little bit of isopropyl alcohol. I let it sit for a little bit to make sure it was dry and when I plugged it in, it started charging again. I happened to have an Optivisor lying around which made it a bit easier to see what I was doing, but it isn't necessary. The most annoying part was getting a small, focused beam of light from a flashlight into the port at just the right angle, and then figuring out how to keep it there while I worked. Shouldn't take long, and as long as you don't do something really dumb, it can't hurt to give it a try.

Except that he ruled that out by swapping batteries with his friends phone.
Sent from my HTC One S using xda app-developers app