[Help] Phone Keep Restarting - Sony Xperia XZ Premium Questions & Answers

hello..
i have problem on my xzp and this is the 3rd time happen to me !!
the phone keep restarting i dunno where the problem
i flash latest firmware and phone works fine for 10 days then it's back and do restarting then i have to flash firmware again
please help me from 25-1 to 24-2 i flashed firmware for 3 Time and i lost all my files and i made video shows the problem because my bad english
https://www.youtube.com/watch?v=9XpxsMbc8q8

Try a software repair using Xperia Companion. If all else fails, just take it in for warranty.

iArvee said:
Try a software repair using Xperia Companion. If all else fails, just take it in for warranty.
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if i fix it by pc companion or flashtool it's works fine but after 10 days it's do that again !!

there's no solve to this problem?
i lost my files for 3 times till now !!

Related

[Q] camera stopped working after two days of updat..

There' new problem I'm faceing in my xperia l that after two days of updating camera stopped working and showing its not available.
I've reseted it, even updated it again by pc comyw u wpanion. But nothings work.
Try repairing it through SUS if you haven't already(repair, not update), that should absolutely fix it. Otherwise, their might be a hardware problem.
ankit_singh said:
There' new problem I'm faceing in my xperia l that after two days of updating camera stopped working and showing its not available.
I've reseted it, even updated it again by pc comyw u wpanion. But nothings work.
Click to expand...
Click to collapse
****TRY REBOOTING****
1-Do a Factory Reset.
2-If not work then try fixing it using the SUS.
3-If Still not fixed it can be a hard ware problem go ahead to the Service Centre.

[Q] Startup proplem phone is not rooted

Hi everyone im having some problems here trying to get my partners phone to work it will turn on and stay at the sony logo.
i have tied to reload the software on sony pc companion and it finished repair but still the same problem.
next i tried here and downloaded flashtool and a stock rom did the flash and still would stay stuck on the sony logo
there is nothing else i can think of doing to it for it to work
Any help would be greatly appreciated
Cheers
Chris
stokesy118 said:
Hi everyone im having some problems here trying to get my partners phone to work it will turn on and stay at the sony logo.
i have tied to reload the software on sony pc companion and it finished repair but still the same problem.
next i tried here and downloaded flashtool and a stock rom did the flash and still would stay stuck on the sony logo
there is nothing else i can think of doing to it for it to work
Any help would be greatly appreciated
Cheers
Chris
Click to expand...
Click to collapse
Flash FTF via flashtool

Help!! Problem after Flashing

Guys! I need help i flashed the Indian Generic FTF and then after these pop up messages keep appearing
"Unfortunately, the process android.process.acore has stopped"
"Unfortunately, the process android.process.media has stopped"
im trying to repair it via pc companion but it's not detected. Please help!! :crying:
Reflash again using flash tool or go into setting on the phone and try a reset. If you still have the same issue use a different firmware version and make sure it is for the right model eg D6603
hi, thanks for the reply! i already solved it, finally. was getting really worried. i tried resetting the phone and somehow it solved the problem, hopefully. i was going to try repairing through pc companion since it already detected the phone after i restarted the computer.
Yup, i flashed the stock firmware( version .93) for the right model (i have the D6653 btw).
One question though. i have a notification update for the new firmware( version .77) on my pc companion, if i repair my phone, would it automatically update or just repair my current firmware?? TIA
rotsloeh said:
hi, thanks for the reply! i already solved it, finally. was getting really worried. i tried resetting the phone and somehow it solved the problem, hopefully. i was going to try repairing through pc companion since it already detected the phone after i restarted the computer.
Yup, i flashed the stock firmware( version .93) for the right model (i have the D6653 btw).
One question though. i have a notification update for the new firmware( version .77) on my pc companion, if i repair my phone, would it automatically update or just repair my current firmware?? TIA
Click to expand...
Click to collapse
U cant repair the phone unless you download latest firmware..if u force it wil repair to old firmware itself

I Wiped my system by accident ( Xperia Z3 D6633)

I had TWRP and Existenz Rom with root but then i restarted my phone and somehow it got into a bootloop it never did this before, so i tried resetting and wiping all but system but it didn't work so i wiped the system ( I didn't remember that there was a bootloop fix for existenz ) and now i need help please tell me how to fix this and if you can tell me where to get an FTF for my phone
please help
you should try to repair your phone using xperia companion...
ajaychaudhary07 said:
you should try to repair your phone using xperia companion...
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i tried that but it doesn't work it gives me an error when i connect the phone
and my bootloader is still locked
Can u still access the recovery?
I'm assuming yes then why don't you try a custom ROM.
Just search the XDA Forum. Your ll get official ROM as well.
perss volume up and power for a while
It will shut down your phone
Then, dont connect your phone to pc
use xperia companion and choose repair
Finally press volume down and connect to pc
I tried that and it didn't work but i fixed it
i can't access recovery or use xperia companion because it gives an error but i fixed it by downloading an ftf and flashing it with flashtool i then updated my phone to marshmallow with xperia companion, but thank you for replying

Bricked Z5 - keeps restarting while flash

Hey there
i have some serious problem right here:
I somehow got stuck in a Sony bootloop after trying to flash a ZIP file with twrp. After that I tried desperately to wipe everything possible, so I somehow deleted the OS. However, Flashtool does still recognize the device and I can still enter twrp. Sadly, when I try to flash a stock rom via Flashtool the Z5 keeps restarting on is own thus interrupting the flashing. What is the problem? IM really desperate right now
Help pls
You need xperia companion software fix.
ouzqan said:
You need xperia companion software fix.
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Click to collapse
it worked after the 3rd try lol but thx anyway

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