Help ! Deleted Fire UI... - Fire HD 8 and HD 10 General

Hi guys. Looks like I deleted the Fire UI. Now, I dont get pop up messages. I dont have the notification bar or the soft keys. And now that the pop up boxes wont pop up, I cant authorize the tablet. Which means I cant do any modding to it, to fix it. Just dont know what to do at this point. Any ideas would be greatly appreciated.

Xpun3414 said:
Hi guys. Looks like I deleted the Fire UI. Now, I dont get pop up messages. I dont have the notification bar or the soft keys. And now that the pop up boxes wont pop up, I cant authorize the tablet. Which means I cant do any modding to it, to fix it. Just dont know what to do at this point. Any ideas would be greatly appreciated.
Click to expand...
Click to collapse
HD 8 or 10? Get a copy, untampered SystemUI.apk from the same device, or as close to it. Must be from an Amazon tablet. Boot to recovery and adb sideload it.

DragonFire1024 said:
HD 8 or 10? Get a copy, untampered SystemUI.apk from the same device, or as close to it. Must be from an Amazon tablet. Boot to recovery and adb sideload it.
Click to expand...
Click to collapse
I have the new HD 10 7th Gen 10". Cant do the ADB thing at all. Since I cant authorize it. Even in recovery mode.

Xpun3414 said:
I have the new HD 10 7th Gen 10". Cant do the ADB thing at all. Since I cant authorize it. Even in recovery mode.
Click to expand...
Click to collapse
in recovery shouldn't matter. You can only adb sideload Amazon signed software in recovery. I will give you a copy of mine as soon as I have access to it.

DragonFire1024 said:
in recovery shouldn't matter. You can only adb sideload Amazon signed software in recovery. I will give you a copy of mine as soon as I have access to it.
Click to expand...
Click to collapse
ADB wont work, since I cant authorize the tablet.& in recovery mode the pc & ADB wont even see the tablet

Xpun3414 said:
ADB wont work, since I cant authorize the tablet.& in recovery mode the pc & ADB wont even see the tablet
Click to expand...
Click to collapse
If you can't boot to recovery at all, you might be perma bricked.
Sent from my Moto E4 using XDA Labs

Xpun3414 said:
ADB wont work, since I cant authorize the tablet.& in recovery mode the pc & ADB wont even see the tablet
Click to expand...
Click to collapse
So, to make sure we're all talking the same thing:
Can you boot into recovery mode? (To boot into recovery mode: When the tablet's off, press and hold the power and volume up button. The volume up button is the one closer to the power button. Once the Amazon logo pops up, release the power button but keep holding the volume up button. Eventually, it should boot to a text-only page.)
If you can boot into recovery mode, are you seeing the recovery menu? It should offer you a text-based menu, with options:
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
reboot to bootloader
power down
view recovery logs
Assuming you can boot into the recovery menu, connect the device to your computer. Select "apply update from ADB," using the volume buttons to maneuver and the power button to select.
It should say: Now sent the package you want to apply to the device with "adb sideload <filename>"...
With the device connected to your computer, go to where your adb software is; type: adb devices . . . does that list the device? (AFAIK, the recovery menu should allow ADB even if you don't have ADB enabled in the system proper; I'm not 100% certain of that, but it's a pretty useless recovery menu if it doesn’t . . .)
If it does list with the adb devices command, then it should be ready to sideload. At this point, you'll need an update file to sideload (which will wipe your system and should convert it to a factory-restored tablet). That's beyond the scope of this troubleshooting, but there are other guides online. However, make sure you choose the same sideloading package as your operating system version. (For example, my tablet has 5.5.0.0, so I sideload update-kindle-40.5.9.1_user_591450020.bin)
To be honest, if you're tech-savvy, then it's quite probable you've already done all this, and apologies for spelling it all out . . . but, reading what you're saying, I'm having a hard time even envisioning what you're getting stuck on.

GamerOfRassilon said:
So, to make sure we're all talking the same thing:
Can you boot into recovery mode? (To boot into recovery mode: When the tablet's off, press and hold the power and volume up button. The volume up button is the one closer to the power button. Once the Amazon logo pops up, release the power button but keep holding the volume up button. Eventually, it should boot to a text-only page.)
If you can boot into recovery mode, are you seeing the recovery menu? It should offer you a text-based menu, with options:
reboot system now
apply update from ADB
wipe data/factory reset
wipe cache partition
reboot to bootloader
power down
view recovery logs
Assuming you can boot into the recovery menu, connect the device to your computer. Select "apply update from ADB," using the volume buttons to maneuver and the power button to select.
It should say: Now sent the package you want to apply to the device with "adb sideload <filename>"...
With the device connected to your computer, go to where your adb software is; type: adb devices . . . does that list the device? (AFAIK, the recovery menu should allow ADB even if you don't have ADB enabled in the system proper; I'm not 100% certain of that, but it's a pretty useless recovery menu if it doesn’t . . .)
If it does list with the adb devices command, then it should be ready to sideload. At this point, you'll need an update file to sideload (which will wipe your system and should convert it to a factory-restored tablet). That's beyond the scope of this troubleshooting, but there are other guides online. However, make sure you choose the same sideloading package as your operating system version. (For example, my tablet has 5.5.0.0, so I sideload update-kindle-40.5.9.1_user_591450020.bin)
To be honest, if you're tech-savvy, then it's quite probable you've already done all this, and apologies for spelling it all out . . . but, reading what you're saying, I'm having a hard time even envisioning what you're getting stuck on.
Click to expand...
Click to collapse
ok heres the thing.
A) when in android, ADB see the device. But I cant authorize ADB on the tablet, due to no pop up box & no notification bar.
B) I can boot into recovery (yes I can see it) but,when in recovery. the pc/ADB doesnt see the tablet at all. so sideloading doesnt work.
C) I would think being in recovery mode, you wouldnt need to authorize ADB. Im thinkin', maybe because I cant authorize it in Android, I cant do anything in recovery. IE: sideload.
Heres what I get when the tablet is in recovery mode..

Ok today, while in recovery mode, I plugged in the tablet & I got this.....

Xpun3414 said:
Ok today, while in recovery mode, I plugged in the tablet & I got this.....
Click to expand...
Click to collapse
Yeah, that's all a poser.
At this point, about the only other advice I can offer is to try a different USB port (on your computer), and/or a different USB cable. And if all THAT fails, try a different COMPUTER with different usb cables. (I had some strange errors with getting my Kindle to be recognized by the computer, until I switched to a different port . . . and I've had a problem with the device not charging at all depending on which cable I'm using.)
And if that doesn't yield anything different . . . I'm out of ideas, I'm afraid.

Xpun3414 said:
ok heres the thing.
A) when in android, ADB see the device. But I cant authorize ADB on the tablet, due to no pop up box & no notification bar.
B) I can boot into recovery (yes I can see it) but,when in recovery. the pc/ADB doesnt see the tablet at all. so sideloading doesnt work.
C) I would think being in recovery mode, you wouldnt need to authorize ADB. Im thinkin', maybe because I cant authorize it in Android, I cant do anything in recovery. IE: sideload.
Heres what I get when the tablet is in recovery mode..
Click to expand...
Click to collapse
Xpun3414 said:
Ok today, while in recovery mode, I plugged in the tablet & I got this.....
Click to expand...
Click to collapse
GamerOfRassilon said:
Yeah, that's all a poser.
At this point, about the only other advice I can offer is to try a different USB port (on your computer), and/or a different USB cable. And if all THAT fails, try a different COMPUTER with different usb cables. (I had some strange errors with getting my Kindle to be recognized by the computer, until I switched to a different port . . . and I've had a problem with the device not charging at all depending on which cable I'm using.)
And if that doesn't yield anything different . . . I'm out of ideas, I'm afraid.
Click to expand...
Click to collapse
Sideloading in recovery does not require ADB authorization !!! All you need to do is to get the correct drivers loaded, to make sure that your PC can see your Fire. Recovery is for restoring things, if it needed ADB authorization, it would defeat its purpose.
Get USBDeView, and see which devices it shows when the Fire is in recovery, and plugged into a PC USB port. Then try to locate correct drivers. You may want to delete any driver related to this Fire in USBDeView, then plug it back in, make windows try to get the driver for it again.

GamerOfRassilon said:
Yeah, that's all a poser.
At this point, about the only other advice I can offer is to try a different USB port (on your computer), and/or a different USB cable. And if all THAT fails, try a different COMPUTER with different usb cables. (I had some strange errors with getting my Kindle to be recognized by the computer, until I switched to a different port . . . and I've had a problem with the device not charging at all depending on which cable I'm using.)
And if that doesn't yield anything different . . . I'm out of ideas, I'm afraid.
Click to expand...
Click to collapse
I can't believe I didn't think about that. Totally sliped my mind.
Anyway. Used a different usb cable & a different pc and BAM ! Flawless recovery. Thank you for your help.

-------------

Related

[Q] No recovery option on new unrooted wifi xoom

As the title states I follow the directions to get into the stock recovery ans I dont have that option. Only have NVFlash, RSD and fastboot.
Any Ideas?
James
what are you trying to do in recovery?
There isn't any recovery for now I don't think.
To flash the overclock/root images you just use fastboot
I am very familiar with android. I am referring to the stock recovery. Since I have not gotten an update yet I am not sure how moto works but most updates run thru the stock android recovery however I don't even have the stock recovery and I sure as heck don't want to exchange it because of the large amount of customizations I have done. I know I can OEM unlock and drop the stock recovery on there but with no course of action to relock it makes no sense.
James
There is a recovery, but it doesn't show up in the boot menu for some reason.
With ADB, you can to an "adb reboot recovery" and it will boot into recovery, so it's definitely there.
-Jim
But in order to adb reboot recovery on needs su access unless the xoom is different than everything other device. And I am not interested in rooting until moto releases the stock images.
James
interesting.. one can adb reboot recovery non rooted. Granted it just gives you the stock flashing screen for android but atleast I know its there. Motorola must have made some changes
Thanks.
James
cj10488 said:
interesting.. one can adb reboot recovery non rooted. Granted it just gives you the stock flashing screen for android but atleast I know its there. Motorola must have made some changes
Thanks.
James
Click to expand...
Click to collapse
Did you find a way to standard recovery menu. I spend 1 hour speaking with Moto support. They told me that I need to send back my XOOM WiFi tablet, because something wrong. I'm sure I'm not wrong in pressing that bloody buttons, it's just wrong manual and support also don't know how to access to standard recovery on WiFi version.
When you adb into recovery hit Power and Volume up. Your menu is there.
stevenege said:
When you adb into recovery hit Power and Volume up. Your menu is there.
Click to expand...
Click to collapse
No, I'm trying to access to recovery menu without PC. My PC has problems with USB, so it didn't recognize XOOM (I checked it on the another pc, so I'm sure that only that bloody Dell D620 and corporate security programs doesn't regonize XOOM)
So I need to get access from tablet with locked bootloader and without root access. According to the troubleshooting manual I need to press volume down button, as soon as Motorola logo appears, but I made all that things several hundreds times and nothing. I could see only fastboot, RSD or NvFlash, bug no Recovery.
Also as I found owners of 3G version, doesn't have such problems, looks like only WiFi version had such problems.
If somebody who has WiFi version could make video how to get access to Recovery menu from device without PC, it could help really.
Kozdoba said:
If somebody who has WiFi version could make video how to get access to Recovery menu from device without PC, it could help really.
Click to expand...
Click to collapse
I don't think you can. I certainly couldn't find a way. The only way I could enter recovery was via adb. That said, adb doesn't require root. You just have to make sure "USB debugging" is turned on under settings->applications->development.
-Jim
Sent from my Xoom using Tapatalk
BeagleBoy said:
I don't think you can. I certainly couldn't find a way. The only way I could enter recovery was via adb. That said, adb doesn't require root. You just have to make sure "USB debugging" is turned on under settings->applications->development.
-Jim
Sent from my Xoom using Tapatalk
Click to expand...
Click to collapse
The most strange that Motorola support sure that we could do it via buttons. I spend 2 hours with Level 2 specialist trying how to do it. After that they advice me to send it back, because something wrong with my XOOM.
if you push the vol down button when its in the moto logo and you get the "starting fastboot protocol support" message that means you pushed the vol down button too early
reboot then wait a little longer than before then push vol down(make sure your on the moto logo) you should get "android recovery text" when that comes up press and hold vol up
when recovery loads up press down the power key then let go of vol up and you should see the options
i dont remember what the options are since i dont have the stock recovery anymore but im sure its the same as any other stock android recovery
Use an app called Wireless ADB, it has helped me out in situations like this.
PaulG1488 said:
if you push the vol down button when its in the moto logo and you get the "starting fastboot protocol support" message that means you pushed the vol down button too early
reboot then wait a little longer than before then push vol down(make sure your on the moto logo) you should get "android recovery text" when that comes up press and hold vol up
when recovery loads up press down the power key then let go of vol up and you should see the options
i dont remember what the options are since i dont have the stock recovery anymore but im sure its the same as any other stock android recovery
Click to expand...
Click to collapse
I tried to do it several time, but always I see only "starting fastboot protocol support"
Do you have WiFi version of the tablet, because it looks like this problem only with it. 3G version doesn't have such problems(
Guys who has WiFi version of the tablet please make video how you did it. I already comes to Level 3 specialist at Motorola support, because the rest specialist couldn't find Recovery menu of WiFi version.))))
ateld said:
Use an app called Wireless ADB, it has helped me out in situations like this.
Click to expand...
Click to collapse
Yes I know, but I would like to know how to get access to that menu without PC at all. I bought XOOM tablet to leave my PC at home during my business trip, so I would like to be sure that everything ok with my XOOM tablet. Right now I don't see any proof that I could access to Recovery menu without ABD
PaulG1488 said:
reboot then wait a little longer than before then push vol down(make sure your on the moto logo) you should get "android recovery text" when that comes up press and hold vol up
Click to expand...
Click to collapse
This doesn't work for wifi. You get the choice of nvflash, rsd and fastboot, but not recovery.
Sent from my Xoom using Tapatalk
BeagleBoy said:
This doesn't work for wifi. You get the choice of nvflash, rsd and fastboot, but not recovery.
Sent from my Xoom using Tapatalk
Click to expand...
Click to collapse
Welp, that sucks. I hope the UMTS Xoom is better.

[Q] Dead Lenovo A1000L

I have a dead lenovo IdeaTab. It powers up and will hang at the Lenovo screen. The only way out of this is to use the reset button. I have tried to do a wipe/factory reset with no luck. When I tell it to reset to factory default, it hangs up with the android picture on the screen just stays there. Again with the reset button and it freezes on bootup at Lenovo screen.
I can hook it to my computer as a USB drive but is sees nothing. I am at a loss.
Any ideas how to fix this. Any help would be appreciated.
PS I cannot even get to the settings menu to switch to dev mode ... I have Win XP as my operating system so if you give instructions to fix this thing keep that in mind.
jimmyh88 said:
I have a dead lenovo IdeaTab. It powers up and will hang at the Lenovo screen. The only way out of this is to use the reset button. I have tried to do a wipe/factory reset with no luck. When I tell it to reset to factory default, it hangs up with the android picture on the screen just stays there. Again with the reset button and it freezes on bootup at Lenovo screen.
I can hook it to my computer as a USB drive but is sees nothing. I am at a loss.
Any ideas how to fix this. Any help would be appreciated.
PS I cannot even get to the settings menu to switch to dev mode ... I have Win XP as my operating system so if you give instructions to fix this thing keep that in mind.
Click to expand...
Click to collapse
Have you tried getting into recovery?
If not Hold the powerbutton + one of the volume buttons. (or both it depends)
E-13 said:
Have you tried getting into recovery?
If not Hold the powerbutton + one of the volume buttons. (or both it depends)
Click to expand...
Click to collapse
Yes It hangs after recovery as well. Data wipe completes then I reboot ... goes straight back to Lenovo screen and stays there.
Up volume + power is recovery mode
Down Volume + power is test mode.
Wifi fails... everything else seems to test good.
jimmyh88 said:
Yes It hangs after recovery as well. Data wipe completes then I reboot ... goes straight back to Lenovo screen and stays there.
Up volume + power is recovery mode
Down Volume + power is test mode.
Wifi fails... everything else seems to test good.
Click to expand...
Click to collapse
Have you tried connecting the pc while in Recovery mode?
If you have go to Device Manager on your pc and look if it sees the device. If it does it will probarly see it as "unknown device"
If it sees it as Unkown Device,
Look for the Lenovo drivers for your phone. Install them.
Reconnect your device while in recovery. This time your tab should be recognised.
If it has install ADB. I recommend this: Minimal ADB&Fastboot
Launch this and type ADB devices. If it recognises your device. Well thats great. If not and your pc has recognised it. Then try messing in recovery. I had this same problem once with a old tablet which was from polaroid and didnt/barely gave any drivers at all.
E-13 said:
Have you tried connecting the pc while in Recovery mode?
If you have go to Device Manager on your pc and look if it sees the device. If it does it will probarly see it as "unknown device"
If it sees it as Unkown Device,
Look for the Lenovo drivers for your phone. Install them.
Reconnect your device while in recovery. This time your tab should be recognised.
If it has install ADB. I recommend this: Minimal ADB&Fastboot
Launch this and type ADB devices. If it recognises your device. Well thats great. If not and your pc has recognised it. Then try messing in recovery. I had this same problem once with a old tablet which was from polaroid and didnt/barely gave any drivers at all.
Click to expand...
Click to collapse
Ok I have found the device and can read from it with ADB.exe I have downloaded source code in rar file and can extract. There is one primary file called Kernel with multiple files under that. How do I transfer that to the tablet or is there another method through ADB to restore to factory default.
Thanks so much for the help.
jimmyh88 said:
Ok I have found the device and can read from it with ADB.exe I have downloaded source code in rar file and can extract. There is one primary file called Kernel with multiple files under that. How do I transfer that to the tablet or is there another method through ADB to restore to factory default.
Thanks so much for the help.
Click to expand...
Click to collapse
Not so fast
If you flash only the kernel you shall achieve nothing.(at least not in this case because you have another problem)
But before I continue. How did this happen?
And are you maybe using a costum or the standard recovery?
E-13 said:
Not so fast
If you flash only the kernel you shall achieve nothing.(at least not in this case because you have another problem)
But before I continue. How did this happen?
And are you maybe using a costum or the standard recovery?
Click to expand...
Click to collapse
As it was described to me by my daughter ... A new game was downloaded and while playing that game or another game, it froze and would only reboot to the Lenovo screen and never get any further.
I have the download from lenovo. Apparently it is the full package but I am not sure exactly what to do with it.
jimmyh88 said:
I have a dead lenovo IdeaTab. It powers up and will hang at the Lenovo screen. The only way out of this is to use the reset button. I have tried to do a wipe/factory reset with no luck. When I tell it to reset to factory default, it hangs up with the android picture on the screen just stays there. Again with the reset button and it freezes on bootup at Lenovo screen.
I can hook it to my computer as a USB drive but is sees nothing. I am at a loss.
Any ideas how to fix this. Any help would be appreciated.
PS I cannot even get to the settings menu to switch to dev mode ... I have Win XP as my operating system so if you give instructions to fix this thing keep that in mind.
Click to expand...
Click to collapse
Flash the firmware, the instructions in here: http://forum.xda-developers.com/showthread.php?t=2772760

[Q] Bootloop - how to recover file?

Hello
My Nexus 5 is all of a sudden stuck in a bootloop, see video at https://plus.google.com/+AlexanderSkwar/posts/YY6VieTVq7Z
I guess, the power button is broken, or something like this. Google will replace the device, but there's one file on the device, which I'd need access to — my Libra database…
Well, would anyone have an idea, how I could get access to it? When I connect USB cable (or use Qi charger), the system boots but then directly reboots. I cannot adb to it. I also get thrown out of the fastboot (power + volume down) menu right away.
Ideas? Anyone? :crying:
Thanks,
Alexander
Do you have a custom recovery installed? do you have adb and fastboot set up in your computer?
alexs77 said:
Hello
My Nexus 5 is all of a sudden stuck in a bootloop, see video at https://plus.google.com/+AlexanderSkwar/posts/YY6VieTVq7Z
I guess, the power button is broken, or something like this. Google will replace the device, but there's one file on the device, which I'd need access to — my Libra database…
Well, would anyone have an idea, how I could get access to it? When I connect USB cable (or use Qi charger), the system boots but then directly reboots. I cannot adb to it. I also get thrown out of the fastboot (power + volume down) menu right away.
Ideas? Anyone? :crying:
Thanks,
Alexander
Click to expand...
Click to collapse
Well maybe removing the power key or fixing it without replacing the motherboard would work, but if you that you will lose your warranty :
el_daYa said:
Do you have a custom recovery installed? do you have adb and fastboot set up in your computer?
Click to expand...
Click to collapse
Yes, I do have a custom recovery setup. Yes, I do have adb and fastboot setup on my computer.
No, I don't get into fastboot or the custom recovery. If I try to, it will reboot right away, as shown on the video. [emoji30]
bitdomo said:
Well maybe removing the power key or fixing it without replacing the motherboard would work, but if you that you will lose your warranty :
Click to expand...
Click to collapse
Uhm, well, losing my warranty is of course also something, I would not want [emoji26]
Try plugging the phone to the computer then run "adb devices" if it recognizes it try to from adb reboot into bootloader or tell it to reboot into recovery. dont know what else to do. It looks like you are going to learn some sleight of hands my friend.
el_daYa said:
Try plugging the phone to the computer then run "adb devices" if it recognizes it try to from adb reboot into bootloader or tell it to reboot into recovery. dont know what else to do. It looks like you are going to learn some sleight of hands my friend.
Click to expand...
Click to collapse
I do know my way around adb
adb devices will only show the device , if it is booted. It does not boot - what happens, is visible in the Google+ post, which contains a video.
I tried plugging it in and it is not shown. Also not with the fastboot command (ie. "sudo fastboot devices" shows nothing. Adb also does not find the device). That is, what I meant with "I cannot adb to the device".
Then I am afraid you'll need assistance from a higher level my friend, sorry I wasn't much help.

[Q] no adb and fastboot access - no root possible?

Hello everyone!
I'm trying to root my Shield K1 (Android 6.0) since hours, without success because:
I have no acces via adb. Im using the latest adb and also the right drivers (see picture) but I alwas get the message "unauthorized" in adb.
I can't boot my tablet into fastboot mode. When I press the power button + volume up to come into the menu and I select fastboot protocol, the tablet just starts again into the same menu - so i don't get into the fastboot mode. Pressing the powerbutton + volume down don't works either.
I have tried already almost everything: uninstallig drivers/reinstalling it, factory reset on my K1,...
So how I can root my phone without adb or fastboot? Can anyone help?
Even the recovery mode is broken I think, after booting into it, the green android with an red triangle is shown.
Is there something wrong with my K1?
PS: In the menu, which is shown after pressing power + volume up, is standing:
[nvtboot] (version UNDEF_BUILD]
[bootloader] (version UNDEF_BUILD]
Device - locked
You need to enable USB debugging in the developer settings and then allow debugging access from your computer by accepting a popup on your tablet.
Yes, I know this and I did this of course. But there never poped up something on my tablet.
So I also resetted the debugging setting, wiped the tablet, but nothing helped.
1. Sometimes the micro USB cable you use can be bad so I would suggest trying a different cable (especially since you have a K1 which doesn't come with a charger or cable).
2. Fastboot mode is that screen with the menu, that's why "fastboot protocol" just takes you back to the same screen. Also, recovery mode on the stock tablet just shows the android icon and triangle, so your recovery mode is fine.
I would suggest booting the tablet into android (so not the fast boot or recovery mode) and connect it to the windows PC using different cables until the authorisation pop up come up.
I am having the same issues as the OP, the only difference is my bootloader says "unlocked."
I was able to get authorization from the computer, no issues there, however fastboot will not find the device and neither will adb when at the "fastboot mode."
I'm trying to get fastboot so I can flash a recovery, but no luck to this point.
Anyone have any ideas or suggestions?
fl4r3 said:
Fastboot mode is that screen with the menu, that's why "fastboot protocol" just takes you back to the same screen.
Click to expand...
Click to collapse
Thanks so much mate! :good: That's the sentence, that helped me. I didn't know this menu is already the fastboot mode. So if one know this it's quite easy to proceed.
Problem solved - tablet already rooted
The adb access is still "unauthorized" but doesn't matter anymore.
No problem, glad you you got it sorted.
It's odd your ADB access is still unauthorised, but at least it still works.
jpk17 said:
I am having the same issues as the OP, the only difference is my bootloader says "unlocked."
I was able to get authorization from the computer, no issues there, however fastboot will not find the device and neither will adb when at the "fastboot mode."
I'm trying to get fastboot so I can flash a recovery, but no luck to this point.
Anyone have any ideas or suggestions?
Click to expand...
Click to collapse
Just as an FYI....I got mine working. Needed to reinstall the nvidia drivers... Got authorization, etc... so assumed working and as we all know assuming is bad!
Sent from my wx_na_wf using Tapatalk

[Resolved] [HELP] Phone not reacting, power button broken

Hi,
I have a problem with my Motorola Moto G4. I bought it 2 months ago and unfortunately the power button broke and I am therefore not able to turn my phone on/off. That is in general not a problem since the device is still under warranty and I will get the phone repaired. The problem is that I want to backup my data, which I am not able to, before getting the device repaired since the workshop will reset the phone.
I am still able to unlock the phone but no apps or windows can be opened (taping on an app icon does not do anything). Dragging down the notification bar is possible and if connected via USB I can still see the status, unfortunately I am not able to change the setting from charging only to data connection. Since the power button is broken I am not able to reboot the device. I tried to use the adb tools to reboot but the device is not authorized and I would need to change that on the phone which I am not able to. Is there any way to reboot the phone or to access the data.
Any help would be really appreciated.
you might be able to try the commands for adb reboot recovery as the phone is booting up - iv never tried it but adb should be working after the moto splash screen (during the boot animation)
Im not sure if it needs authorisation during that stage but if you cant get into recovery and you cant change the usb connection/authorise adb then I cant see any other way to get the data off
TheFixItMan said:
you might be able to try the commands for adb reboot recovery as the phone is booting up - iv never tried it but adb should be working after the moto splash screen (during the boot animation)
Im not sure if it needs authorisation during that stage but if you cant get into recovery and you cant change the usb connection/authorise adb then I cant see any other way to get the data off
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I am not really sure how to follow your advice since I am not able to shut down / reboot the phone (power button is not working).
Nem1c said:
I am not really sure how to follow your advice since I am not able to shut down / reboot the phone (power button is not working).
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In that case I don't see how you can access anything if you have no adb & you can't select anything on the phone
TheFixItMan said:
In that case I don't see how you can access anything if you have no adb & you can't select anything on the phone
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If I would drain the battery to "shut down" the phone, would there be a way to turn the phone on without the power button?
Nem1c said:
If I would drain the battery to "shut down" the phone, would there be a way to turn the phone on without the power button?
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with older samsung devices you could use a usb jig to get into download mode without the power button (its a usb cable with some pins crossed you can buy them for only £1 off amazon/ebay)
even if it did work you would still need the power button to select the option to restart phone so the answer is nothing that I can think of
TheFixItMan said:
with older samsung devices you could use a usb jig to get into download mode without the power button (its a usb cable with some pins crossed you can buy them for only £1 off amazon/ebay)
even if it did work you would still need the power button to select the option to restart phone so the answer is nothing that I can think of
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I found some mechanisms to get the phone turned on and I will try them out. I guess I have nothing to lose.
The interesting thing is that my phone is still receiving messages and news (I see them in the notification bar), so things like that are still working but unfortunately new "widows" can't be opened.
Thank you for your help.
I was able to get the phone rebooted and after the restart everything works as it should.
This is what I did:
Drain the battery (using the flash light), once the battery is flat connect the phone to the PC
Press and hold the volume down button until the Fastboot menu appears
Download ADB tools (the minimal version with adb and fastboot is sufficient)
Install the Motorola driver on the PC (I was not aware that I need this, since connecting the phone without the driver being installed and running adb device results in the device being shown)
run fastboot reboot

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