Faceunlock not working - Honor View 10 Questions & Answers

Hi,
With the latest update, I got the faceunlock funktionality. If I try to the register my face, I always get the error message, that face recognition is not possible. Any Ideas?

I heve similar issue. My Honor came wiht 80.0.120 software. There is no face unlock full option. Only locscreen messages. OTA can't see any other (130) update. I have bought this phone in Germay and I am using it in Poland. Any ideas?

Hello, I just got this phone yesterday. It came with 120 (C432) software version and the November security patch. To be able to Face unlock the device, we have to have build version 130 with January security patch. I'm still waiting for the update to hit my Honor View 10.

Is there any way to update it to 8.0.0.130 manually? Honor Poland claims that I can't get official OTA update becouse my region is not supproted.

I have recieved information from Germn Honor Customer Service that my phone will be updated not later than 19th March 2018. Maybe yours also will be affected in the same time.

[/COLOR]
calltoon said:
I have recieved information from Germn Honor Customer Service that my phone will be updated not later than 19th March 2018. Maybe yours also will be affected in the same time.
Click to expand...
Click to collapse
Where did you get your phone from? Is it unlocked?
I got mine from Amazon.de last week and it was on 80.0.120 but updated itself to 8.0.0.130 (C432) immediately after first boot.

I have bought it in Poland. But it is from german distribution. I do not know if it is unlocked? I don't think so. It is strange. I thought that it will update after first boot. But nothing happened.

I received several updates over HiCare, but didn't get the 130 update. Did anyone tried to update via HiSuite?

Masinac85 said:
I received several updates over HiCare, but didn't get the 130 update. Did anyone tried to update via HiSuite?
Click to expand...
Click to collapse
Yes, I tried. But without any result. Now it is only way to wait till 19th march.

Guys,
you're definetly offtopic...
I just got the info from Huawei Germany, that face recognition is not yet released. You can see it but not use it.

alohahe3000 said:
Hi,
With the latest update, I got the faceunlock funktionality. If I try to the register my face, I always get the error message, that face recognition is not possible. Any Ideas?
Click to expand...
Click to collapse
I have no problem with 130 OTA and face unlock works well

denzel09 said:
I have no problem with 130 OTA and face unlock works well
Click to expand...
Click to collapse
Rooted?
I guess the Huawei Service does not know what they are talking about.

alohahe3000 said:
Rooted?
Click to expand...
Click to collapse
No. All stock.

No problem with 130 OTA and face unlock. I'm in Switzerland, bootloader unlocked, not (yet) rooted.
Edit:
Now it's rooted, still ok. Even with this settings :

Works well. It depends on how you have configured, as per attached

As German huawei service claims today is the day. Have any of you received 130 update in Germany?

calltoon said:
As German huawei service claims today is the day. Have any of you received 130 update in Germany?
Click to expand...
Click to collapse
Not yet, but I think that the last day is 22. March, so there are 3 days to go.

This is a new message from honor service:
thank you very much for your reply on this case.
It usually takes up to 8 weeks after this release date to complete the roll out within 4 waves of updates being sent out.
For the current time being, I can only kindly ask for your patience, you will definitely receive the update until the 12th May via OTA (Over-the-Air) as download notification on your phone.
Click to expand...
Click to collapse

calltoon said:
This is a new message from honor service:
Click to expand...
Click to collapse
Basically they keep pushing the ETA to further date.... nice. [emoji16]Just like Honor USA open source masquerade (aka advertising).

I contacted the German support yesterday once again regarding the update and they manually requested it for me. Basically I have to wait for 2 more months for the update, and I'm still on 120 version. I'm very disappointed with the Honor right now.

Related

Unexpected update

I had an update today (UK) that I was expecting to be the update to Nougat/EMUI 5, but it was just an update to EMUI 4.1.3. Does this mean the Nougat update is delayed further?
crterclan said:
I had an update today (UK) that I was expecting to be the update to Nougat/EMUI 5, but it was just an update to EMUI 4.1.3. Does this mean the Nougat update is delayed further?
Click to expand...
Click to collapse
Same here not sure what is going on.
sstar said:
Same here not sure what is going on.
Click to expand...
Click to collapse
Did you try using the firmware finder? Pretty sure the initial build of nougat is rolling out. Try using it and maybe see if theres an EMUI 5 package in there
crterclan said:
I had an update today (UK) that I was expecting to be the update to Nougat/EMUI 5, but it was just an update to EMUI 4.1.3. Does this mean the Nougat update is delayed further?
Click to expand...
Click to collapse
I got 4.1.3. update earlier this month. Nougat has been realeased but Honor on his FB page says it won't be available to all 6X at a once, so we must wait if we want update OTA.
crterclan said:
I had an update today (UK) that I was expecting to be the update to Nougat/EMUI 5, but it was just an update to EMUI 4.1.3. Does this mean the Nougat update is delayed further?
Click to expand...
Click to collapse
I received the emui 5.0 update about 2 days ago (US)
Maybe it will function as a pre-update, in a few days, you can receive the official N.
Same situation here. Was on BLN-L21C432B130 (phone bought in Czech Republic) and got notification from OTA that there is update to B151 available. Didn't manage to update though, i guess the TWRP was interfering. But made the update through HiSuite.
Update replaced TWRP with stock recovery (and obviously root is gone) but kept the bootloader unlocked. Will leave it like that for a few days just to see what will happen next. Hope the Android 7.0 update (B360?) is coming soon to my phone. If not, manual update is always a solution...
Same here in the netherlands. I updated via firmware finder to BLN-L21C432B151 on april 1st. Still no B360 via Updater.
Update: Got B360 yesterday through OTA. Looks like B151 was only pre-update afterall I believe you'll recieve it soon.
No way ! You're on a island. Can't stand it
* never mind; Czech Republic instead of UK *
So its 7th of June and No update.....Is this the way they're rolling out the update??.
bludyvenom said:
So its 7th of June and No update.....Is this the way they're rolling out the update??.
Click to expand...
Click to collapse
Android 'O' will will be out by the time we get 'N' ?
crterclan said:
Android 'O' will will be out by the time we get 'N' ?
Click to expand...
Click to collapse
What country are you guys? Its weird most countries got the update even in the middle east and we are the last ones usually
bludyvenom said:
So its 7th of June and No update.....Is this the way they're rolling out the update??.
Click to expand...
Click to collapse
I believe there is somthing delayed inbetween from official server, maybe you can try HUAWEI firmware finder?
oae08 said:
What country are you guys? Its weird most countries got the update even in the middle east and we are the last ones usually
Click to expand...
Click to collapse
UK
I was talking to Honor support and they told me the nougat update is delayed as the initial update they released in May for few builds had users experiencing issues. Per them "Huawei is commited to resolving issues and they said we should expect the update in June".. Not sure how true they would stand on their promise..
I got it today (netherlands).
Still no menu button in the bottom launcher. [edit: it's in the settings].
Nollie8969 said:
I got it today (netherlands).
Still no menu button in the bottom launcher. [edit: it's in the settings].
Click to expand...
Click to collapse
Do you get a notification when you take a screenshot or only this 1 second animation popup ? It used to give a screenshot notification before on emui 4 and now it doesnt after the update..
crterclan said:
UK
Click to expand...
Click to collapse
My friend got the EMUI 5 update last month. We're in the Philippines.
oae08 said:
Do you get a notification when you take a screenshot or only this 1 second animation popup ? It used to give a screenshot notification before on emui 4 and now it doesnt after the update..
Click to expand...
Click to collapse
On emui4 I saw a flash when a screenshot was taken. Now nothing, not even a popup in the topbar.

Long wait for update?

It's been a long while since the last system or security update on my S8+, EU version G955FXXU1AQH3
Any idea when we might get an update?
I could update to AQJ1 today. October 1 patch just in time for November ?
I also keeps an eye on (for NEE) http://updato.com/firmware-archive-select-model?q=SM-G955F&rpp=15&r=NEE&order=date&dir=desc&exact=1
Thanks! Still no joy here.
Still no update here. Has anyone in UK got it yet?
RR-99 said:
Still no update here. Has anyone in UK got it yet?
Click to expand...
Click to collapse
Yes, I told my friend about it and he got an update immediately after he signed up for the beta.
I didn't, I'm still waiting
Finally, finally, got the update notification today. Will be installing it tonight.

Honor 8 FRD-L09C432 updates

Ok guys, I bought my Honor 8 in Italy and I am still on B394 update with August 2017 security patch.
Huawei Firmware finder shows last update B403 March 2018.
What do you do? Do you wait for official one or do you download it yourself via FF?
Thanks a lot.
I advice you to wait for IMEI Batch, when your turns arrive you'll be notified about it. I faced the same problem but after some times i got the OTA and now i'm on B401 waiting for B402 February update. If you're rooted maybe you can try some other methods described here on xda
Only go for updates approved with IMEI in firmware finder. I got my device to B401 from B394 with the DNS thing.
Thanks guys, I just don't understand why some Honor 8 phones sold in Europe have more recent updates and some don't.
wangdak said:
Thanks guys, I just don't understand why some Honor 8 phones sold in Europe have more recent updates and some don't.
Click to expand...
Click to collapse
Did you register a Huawei account?
Yes, I got two updates in past.
Just pull the trigger. Believe me, B403 is a solid update.
wangdak said:
Thanks guys, I just don't understand why some Honor 8 phones sold in Europe have more recent updates and some don't.
Click to expand...
Click to collapse
Update availability is not only related to country but also to IMEI batches.
I'm in France, yesterday someone told here he got b402 in France, I did not get it yet, I will probably get it within next hours/days when my IMEI turn has come.
In FF, we kinda see the future : b403 will be installable in about one month, as 402 became installable in the beginning of March, b401 in the beginning of February...

Firmware Update: MHA-AL00 8.0.0.356 (C00)

My current firmware is MHA-AL00 8.0.0.354 (C00). HiCare reminded of MHA-AL00 8.0.0.356 (C00) available. By taping update button, it jumped to System Update (setting). "check for updates" showed "No updates".
Is something wrong with this? Reason for the update to V356 is to use the face unlock. Thank you for your any help.
ellesmeer said:
My current firmware is MHA-AL00 8.0.0.354 (C00). HiCare reminded of MHA-AL00 8.0.0.356 (C00) available. By taping update button, it jumped to System Update (setting). "check for updates showed "No updates".
Is something wrong with this? Reason for the update to V354 is to use the face unlock. Thank you for your any help.
Click to expand...
Click to collapse
There is some minor errors in 8.0.0.356, so Huwei not approve yet. Please wait, may be avaiable in June.
ellesmeer said:
My current firmware is MHA-AL00 8.0.0.354 (C00). HiCare reminded of MHA-AL00 8.0.0.356 (C00) available. By taping update button, it jumped to System Update (setting). "check for updates showed "No updates".
Is something wrong with this? Reason for the update to V354 is to use the face unlock. Thank you for your any help.
Click to expand...
Click to collapse
Hi there,
This is a chinese mate 9 user liveing in china. I NOTE think news yesterday from google/baidu, and "hi care-servicesquick services-more-update" and then, yes updated now. Face unlock works fine.
Not so sure about abroad version, hope this helps.
I'm still on 354 and my Hicare does not show any update yet
ilbambino said:
I'm still on 354 and my Hicare does not show any update yet
Click to expand...
Click to collapse
I'm living in China, I'm on 354, and no update for me either
does any body knows when emui 9 will be available for this version?
portlandbear said:
I'm living in China, I'm on 354, and no update for me either
Click to expand...
Click to collapse
any luck? still waiting 9n my update to pop up
ilbambino said:
any luck? still waiting 9n my update to pop up
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Click to collapse
I'm still waiting impatiently. I'm on MHA-AL00 8.0.0.374(C00patch01) at the moment. I guess it will arrive in its own sweet time, Firmware Finder says 9 is not approved for installation on my phone yet. I'll let you know as soon as it arrives. PS. I'm still in China
portlandbear said:
I'm still waiting impatiently. I'm on MHA-AL00 8.0.0.374(C00patch01) at the moment. I guess it will arrive in its own sweet time, Firmware Finder says 9 is not approved for installation on my phone yet. I'll let you know as soon as it arrives. PS. I'm still in China
Click to expand...
Click to collapse
Thanks, same here I just received 375 few min ago. Hopefully will arrive soon
portlandbear said:
I'm still waiting impatiently. I'm on MHA-AL00 8.0.0.374(C00patch01) at the moment. I guess it will arrive in its own sweet time, Firmware Finder says 9 is not approved for installation on my phone yet. I'll let you know as soon as it arrives. PS. I'm still in China
Click to expand...
Click to collapse
hi just received emui 9 update over the weekend.
ilbambino said:
hi just received emui 9 update over the weekend.
Click to expand...
Click to collapse
I received 375 two days after you, so now I'm excited about getting 9. How's the update, any new functionality? Cheers
Sounds good. Not in a rush but good now that the update will be soon on the device.

Honor View 20 New OTA on the way with March Patch

Honor View 20 New OTA Rollout On the way with new March Security Patch and many build 139/140 with many more new changes related to camera improvements
1.Noise Reduction Super Night Mode
2.optmizes screen touch sensitivity
3.Google securtiy March Patch
I don't even have the February update yet. Still stuck on January one. My device is the pct-l29
Hamza5682 said:
I don't even have the February update yet. Still stuck on January one. My device is the pct-l29
Click to expand...
Click to collapse
Same
Sadly nothing new here. L29 from Vodafone Germany
Same **** with honor... Pot luck if we get this update
mwatson said:
Same **** with honor... Pot luck if we get this update
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Click to collapse
Agreed, Huawei and honor are piss poor with updates, often 6 months behind with security updates.
nealyblue said:
Agreed, Huawei and honor are piss poor with updates, often 6 months behind with security updates.
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Click to collapse
I Agree too..... honor really messed up with software updates and their EMUI AND MAGIC OS is useless and excessive bloatware and No Bootloader unlocking either and low values after sales.
For some reasons, mine skipped 129 and went straight to 137 today.
Which phone model?
hamza5682 said:
which phone model?
Click to expand...
Click to collapse
pct-l29 c636
I'm on pct l29 c432 so I should get it later today
Anyone else with Pct-l29 got the update?
asif99 said:
Anyone else with Pct-l29 got the update?
Click to expand...
Click to collapse
Not me ?
No updates since January...
mchtt said:
Not me ?
No updates since January...
Click to expand...
Click to collapse
Same...
Code:
asif99 said:
Anyone else with Pct-l29 got the update?
Click to expand...
Click to collapse
No updates yet... (9.0.1.125)
Just be patient. Got people saying that it should be around mid March for them to roll out to all regions and I got mine a day early. Mine didn't get the Feb patch too. Not sure if the Feb patch is included in the patch i received yesterday.
My previous phone was a Huawei and there was a problem with the updater, a lot of people did not received updates for almost 6 months, so they released an updater update to fix it. I hope it's not the case this time ?
Hamza5682 said:
Which phone model?
Click to expand...
Click to collapse
check above post for model
Which is the right OTA file?
Hello I tried to update my Honor 20 View via the app. Unfortunately, then in the eRecovery it failed.
Do you know which file is the right one because several of the check was positive?
Is there way to force update.

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