Oreo update not coming? - HTC U11 Questions & Answers

InoHello everyone.
It has been a long time since my last post....
I bought my HTC U11 128GB/6GB last August and I find it awesome. Since the announcement of the Oreo update being rolled out, I became impatient to try it. I checked and checked for updates... but nothing. Right now it's running Android 7.1.1, SW version 1.27.400.21, with the October 2017 security patch.
How can I find if there are other updates that I didn't receive? How can I find my model number? How can I force the updates?
Info: My phone is already unlocked (it's the first thing that I did after receiving it).
Edit: with Simple CID Getter I found out that my CID is HTC__060. Is it the DUGL/India model? If yes then I guess that the Oreo update didn't arrive yet?
Thank you in advance to anyone that can help me.

Samribi said:
InoHello everyone.
It has been a long time since my last post....
I bought my HTC U11 128GB/6GB last August and I find it awesome. Since the announcement of the Oreo update being rolled out, I became impatient to try it. I checked and checked for updates... but nothing. Right now it's running Android 7.1.1, SW version 1.27.400.21, with the October 2017 security patch.
How can I find if there are other updates that I didn't receive? How can I find my model number? How can I force the updates?
Info: My phone is already unlocked (it's the first thing that I did after receiving it).
Edit: with Simple CID Getter I found out that my CID is HTC__060. Is it the DUGL/India model? If yes then I guess that the Oreo update didn't arrive yet?
Thank you in advance to anyone that can help me.
Click to expand...
Click to collapse
There is unofficial update: https://forum.xda-developers.com/u1...u-firmware-t3612048/post74674442#post74674442 and https://forum.xda-developers.com/u1...u-firmware-t3612048/post75213806#post75213806 You can manually install OTA.

4squer said:
There is unofficial update: https://forum.xda-developers.com/u1...u-firmware-t3612048/post74674442#post74674442 and https://forum.xda-developers.com/u1...u-firmware-t3612048/post75213806#post75213806 You can manually install OTA.
Click to expand...
Click to collapse
Thank you very much. I will look at it.

Samribi said:
Thank you very much. I will look at it.
Click to expand...
Click to collapse
Please tell if it worked

dany xe said:
Please tell if it worked
Click to expand...
Click to collapse
I just did a backup. Downloading the first files to upgrade from 1.27.400.21 to 2.31.400.6 now. Do I have to flash all the files? OTA, recovery, boot and firmware? Or only the OTA zip is enough?
Edit:
I tried to install the OTA Zip with TWRP and it gives me an error message. I think I will wait until the official OTA arrives (hoping it doesn't take too long).

The wwe version has only just been updated so you'll probably get the update in a month or so once the carrier is happy with the release. My advice is to wait. Do not root and s-off for it.

Samribi said:
I just did a backup. Downloading the first files to upgrade from 1.27.400.21 to 2.31.400.6 now. Do I have to flash all the files? OTA, recovery, boot and firmware? Or only the OTA zip is enough?
Edit:
I tried to install the OTA Zip with TWRP and it gives me an error message. I think I will wait until the official OTA arrives (hoping it doesn't take too long).
Click to expand...
Click to collapse
It's OTA zip, you dont have to s-off or root, here you have guide how to install OTA: https://forum.xda-developers.com/showpost.php?p=72425224&postcount=5

4squer said:
It's OTA zip, you dont have to s-off or root, here you have guide how to install OTA: https://forum.xda-developers.com/showpost.php?p=72425224&postcount=5
Click to expand...
Click to collapse
I'm looking to the post, and (being S-OFF already) it says that I have to flash a Combined Full Wipe firmware and then the OTA. Does it mean that I will lose all my data?

You can try to connect through the VPN that allows to select server located in India.
Had exactly same problem as OP.
Solution with VPN worked for me. And phone updated to Software version 2.42.400.3

EugeniusD80 said:
You can try to connect through the VPN that allows to select server located in India.
Had exactly same problem as OP.
Solution with VPN worked for me. And phone updated to Software version 2.42.400.3
Click to expand...
Click to collapse
What kind of VPN did you use? What software?

Samribi said:
What kind of VPN did you use? What software?
Click to expand...
Click to collapse
I used NordVPN. They have servers in India.
Update download was a bit slow though.

Thank you very much. It is downloading now. Slow but at least I will have it. Thank you again.

EugeniusD80 said:
I used NordVPN. They have servers in India.
Update download was a bit slow though.
Click to expand...
Click to collapse
Downloaded the first time with VPN, tried to install it, but it didn't work (I had TWRP, and after reboot I got the message that the update was corrupted). I flashed the recovery from the Google Spreadsheet: https://docs.google.com/spreadsheet...EYtQ_tRcOSJ0vWcvk8a7TK8Hk/edit#gid=2137120377
using:
Code:
adb reboot download
and then:
Code:
fastboot flash recovery recovery_1.27.400.21.img
I checked for updates and it asked me to download it again, no VPN needed. Downloaded it and tried to install it (much faster). Phone restarted, update started, and after a few seconds I saw a black screen with a red triangle.. it looks the same as when it's in recovery mode.... Had to restart the phone again.
I'm trying again to download it and I'll check better if I can see the error.
Edit: It goes fast from 1% to 24%, then it stops at 24% for about 19 seconds and then black screen with red triangle...
Any idea what the problem could be?

Samribi said:
I checked for updates and it asked me to download it again, no VPN needed. Downloaded it and tried to install it (much faster). Phone restarted, update started, and after a few seconds I saw a black screen with a red triangle.. it looks the same as when it's in recovery mode.... Had to restart the phone again.
I'm trying again to download it and I'll check better if I can see the error.
Edit: It goes fast from 1% to 24%, then it stops at 24% for about 19 seconds and then black screen with red triangle...
Any idea what the problem could be?
Click to expand...
Click to collapse
Sorry, don't think I can be of any help here. Have almost no experience with this sort of things.
In my case I did not do any tweaking with the original OS.
First tried to explore any possible option to get it "official" way.
My only guess would be to try to roll back to the original state and to have no trace of tweaking.

EugeniusD80 said:
Sorry, don't think I can be of any help here. Have almost no experience with this sort of things.
In my case I did not do any tweaking with the original OS.
First tried to explore any possible option to get it "official" way.
My only guess would be to try to roll back to the original state and to have no trace of tweaking.
Click to expand...
Click to collapse
Yes, I will try to do a factory reset this weekend. If it's not working, I will try to follow the instructions on the other post to flash a RUU.
Edit: I did a factory reset, tried to update to Oreo, it still stopped at 24%. I flashed the latest RUU I could find on the spreadsheet, and then after 2 updates I'm finally on Oreo!!!

HTC u11 Oreo update received via WiFi 4 days ago

Related

Latest software update fails

Hi guys,
Just like other people I have also rooted my Note 3 and flagged/tripped the KNOX counter...
The issue first appeared when I was trying to upgrade from Android OS, v4.3 (Jelly Bean) to v4.4.2 (KitKat). The update notification popped, it took roughly 40 minutes to download the firmware and I was then prompted to install. The device then restarted automatically as usual and I received the "Failure to update" window. I have tried couple of times more in case something went wrong with the download but it didn't help. So I had to install the update manually from SamMobile, using Odin and wiping my phone data. Everything went well and I am now enjoying the KitKat version.
Today it seems a new update appeared around 26 MB and I am facing the same issue. After I download the update and hit install, the device will restart and then show the "Failure to update" window.
Is there any way to fix this? Does it mean I can never install the updates automatically?
Please advise and thanks in advance.
croussou said:
Hi guys,
Just like other people I have also rooted my Note 3 and flagged/tripped the KNOX counter...
The issue first appeared when I was trying to upgrade from Android OS, v4.3 (Jelly Bean) to v4.4.2 (KitKat). The update notification popped, it took roughly 40 minutes to download the firmware and I was then prompted to install. The device then restarted automatically as usual and I received the "Failure to update" window. I have tried couple of times more in case something went wrong with the download but it didn't help. So I had to install the update manually from SamMobile, using Odin and wiping my phone data. Everything went well and I am now enjoying the KitKat version.
Today it seems a new update appeared around 26 MB and I am facing the same issue. After I download the update and hit install, the device will restart and then show the "Failure to update" window.
Is there any way to fix this? Does it mean I can never install the updates automatically?
Please advise and thanks in advance.
Click to expand...
Click to collapse
Have you at any point tried to downgrade back to 4.3?
gee2012 said:
Have you at any point tried to downgrade back to 4.3?
Click to expand...
Click to collapse
Thanks for your prompt reply.
Why should I downgrade?*
*This is not me being an ass, just really wondering
Thanks again!
croussou said:
Thanks for your prompt reply.
Why should I downgrade?*
*This is not me being an ass, just really wondering
Thanks again!
Click to expand...
Click to collapse
I asked because some users tried to downgrade to 4.3 and now some can`t upgrade at all anymore except manualy You are not rooted atm right? How is your system status?
gee2012 said:
I asked because some users tried to downgrade to 4.3 and now some can`t upgrade at all anymore except manualy You are not rooted right?
Click to expand...
Click to collapse
Aha, interesting No I haven't tried to downgrade, but yes, I am rooted, I mentioned that in the original post
croussou said:
Aha, interesting No I haven't tried to downgrade, but yes, I am rooted, I mentioned that in the original post
Click to expand...
Click to collapse
Oke, well you can`t install official updates when you are rooted (modified the system)! I suggest you download Mobile Odin Pro from Play and flash the whole new rom from www.sammobile.com and keep root.
gee2012 said:
Oke, well you can`t install official updates when you are rooted (modified the system)! I suggest you download Mobile Odin Pro from Play and flash the whole new rom and keep root.
Click to expand...
Click to collapse
Right, so I can just receive the updates but not install them! that's convenient
Do I have to wipe everything again or just install the latest update? Because if I have to wipe everything each time there's an update, I may just cancel the whole update thing until there's something like a major update
croussou said:
Right, so I can just receive the updates but not install them! that's convenient
Do I have to wipe everything again or just install the latest update? Because if I have to wipe everything each time there's an update, I may just cancel the whole update thing until there's something like a major update
Click to expand...
Click to collapse
You don`t have to wipe as the updates atm are mostly bugfixes. Only wipe cache and dalvik cache after the flash.
gee2012 said:
You don`t have wipe as the updates atm are mostly bugfixes. Only wipe cache and dalvik cache after the flash.
Click to expand...
Click to collapse
Awesome then! From the description of Mobile ODIN Pro though it says "throw those firmware files on your SD...", where can I get those minor updates in order to download them?
croussou said:
Awesome then! From the description of Mobile ODIN Pro though it says "throw those firmware files on your SD...", where can I get those minor updates in order to download them?
Click to expand...
Click to collapse
Download the whole rom from here http://www.sammobile.com/firmwares/2/ and follow the instructions of mobile odin. You can`t install OTA`s.
gee2012 said:
Download the whole rom from here http://www.sammobile.com/firmwares/2/ and follow the instructions of mobile odin. You can`t install OTA`s.
Click to expand...
Click to collapse
Okay I think I got it, so each time there's an update I must download the whole ROM and flash it on top of the current? Since it's the same, it only updates the files that are needed while keeping the rest of the system intact.
croussou said:
Okay I think I got it, so each time there's an update I must download the whole ROM and flash it on top of the current? Since it's the same, it only updates the files that are needed while keeping the rest of the system intact.
Click to expand...
Click to collapse
Thats correct
gee2012 said:
Thats correct
Click to expand...
Click to collapse
You've been extremely helpful, thank you for taking the time to explain couple of things
Have a great weekend ahead!
croussou said:
You've been extremely helpful, thank you for taking the time to explain couple of things
Have a great weekend ahead!
Click to expand...
Click to collapse
You`re welcome bro

Oreo 8.1 out of Beta!!!

FINALLY! Still waiting for the Ota to hit my phone... Anyone gotten it yet? And I'm betting March's security update is going to be included too.
electrogiz said:
FINALLY! Still waiting for the Ota to hit my phone... Anyone gotten it yet? And I'm betting March's security update is going to be included too.
Click to expand...
Click to collapse
Just got the OTA notification!
electrogiz said:
Just got the OTA notification!
Click to expand...
Click to collapse
I'll wait until I can manually flash.
Downloading it now. I will be really interested to see if they managed to address the stand-by bug that was causing excess drain and upgrade the modem firmware to improve connectivity. Those are the two main remaining issues with this phone. Hopefully they also implemented a method to force applications into full-screen, but I'm not holding my breath on it.
Updating now!!!
dhorgas said:
Downloading it now. I will be really interested to see if they managed to address the stand-by bug that was causing excess drain and upgrade the modem firmware to improve connectivity. Those are the two main remaining issues with this phone. Hopefully they also implemented a method to force applications into full-screen, but I'm not holding my breath on it.
Click to expand...
Click to collapse
Already disappointed on the modem firmware front. No upgrade there. Also, no ability to force full-screen. Going to pass judgement on stand-by bug after 48 hour or so, unless obviously an issue.
The fact that it was not released to beta first makes me think it may just be an official release of the beta
crixley said:
The fact that it was not released to beta first makes me think it may just be an official release of the beta
Click to expand...
Click to collapse
I sure as hell hope not because the deep-sleep issue is horrible. You lose an average of 1.5-2h of actual SoT and the drain is regularly >1% per hour in stand-by.
I just keep getting an installation error, now I have a permanent notification telling me that the installation failed.
dhorgas said:
I sure as hell hope not because the deep-sleep issue is horrible. You lose an average of 1.5-2h of actual SoT and the drain is regularly >1% per hour in stand-by.
Click to expand...
Click to collapse
Hopefully. SoT and Deep-sleeps issues were horrendous!
epicbeardman911 said:
I just keep getting an installation error, now I have a permanent notification telling me that the installation failed.
Click to expand...
Click to collapse
you are probably on Rooted device, or activate usb debug mode. Try to unroot if you are
tanker666 said:
you are probably on Rooted device, or activate usb debug mode. Try to unroot if you are
Click to expand...
Click to collapse
I am on 8.1b1 rooted. I flashed the stock 8.1b1 boot img to remove root. Then tried to sideload the 8.1 official OTA zip, and I get this:
E: Package is for source build essential/mata/mata:8.1.0/OPM1.180104.010/144:user/release-keys but expected essential/mata/mata:8.1.0/OPM1.180104.010/144:user/test-keys
Installation aborted.
Click to expand...
Click to collapse
Not sure what else I can try short of the full flashable build image once Essential posts it to their website.
GospelNerd said:
I am on 8.1b1 rooted. I flashed the stock 8.1b1 boot img to remove root. Then tried to sideload the 8.1 official OTA zip, and I get this:
Not sure what else I can try short of the full flashable build image once Essential posts it to their website.
Click to expand...
Click to collapse
I was in the same boat as you. I was on 8.1B1 rooted so I fastboot flashed the boot.img, then rebooted , downloaded the OTA which wouldn't install.
Went back to boot-loader, flashed the boot.img to both slots, rebooted, took OTA, and it still won't work. I get "couldn't update installation problem"
I didn't have an issue getting the last OTA, the same way.
I dunno
Edit: Mine just did a factory data reset on boot up. I think I'll be able to install the OTA now.....
NaterTots said:
Edit: Mine just did a factory data reset on boot up. I think I'll be able to install the OTA now.....
Click to expand...
Click to collapse
Yea..not looking to start over.
The OTA I downloaded was off the reddit announcement thread. I'm assuming that guy pulled it off the device. Essential said they were going to post "sideloading files" also. So, I'm hoping that those are somehow different. (Otherwise why wouldn't they just throw a link up there)
Wonder if Essential pushed it since Pixel is now offering pre release of Android P?
My radio has noticeably improved, instead of VZW its finally showing Verizon wireless. And the new developer options are nice
GospelNerd said:
Yea..not looking to start over.
The OTA I downloaded was off the reddit announcement thread. I'm assuming that guy pulled it off the device. Essential said they were going to post "sideloading files" also. So, I'm hoping that those are somehow different. (Otherwise why wouldn't they just throw a link up there)
Click to expand...
Click to collapse
My install wasn't working either at first (same boat as you guys, Magisk rooted with custom kernel). At first I just did a Magisk uninstall and reboot but it wouldn't install. Thought maybe I still had a custom recovery installed, but there was no TWRP in recovery. So, I just did a sideload install of the 8.1 beta using adb and then rebooted. That put me back on stock 8.1b1 and retained all my settings/data. Then I made sure my settings were correct in developer options (USB debugging, etc.), and it's finally installing. Not sure, maybe I just didn't hold my mouth right the first couple times, but it's working now.
Can anyone tell me if stable has multitouch issues that were on beta?
Rooted 7.1.1 took the update just fine, lost root and twrp
Looking at META_INF\com\android\metadata, it's expecting essential/mata/mata:8.1.0/OPM1.180104.010/144:user/release-keys but, based on the text at the top of the screen when sideloading, the device is at ssential/mata/mata:8.1.0/OPM1.180104.010/144:user/test-keys. Changing it is pointless, since META_INF\MANIFEST.MF contains a SHA-256 hash of of the metadata file. I'm going to try recomputing the hash and updating the OTA zip.
Edit: Didn't work. But has someone on reddit confirm Jank4AUs situation.

Honor View 10 Latest Update(India)?

Did anyone in India received the latest update BKL-L09 8.0.0.151(C675)?
If yes, please provide the OTA link(Manual link). Thank you.
Received 151 update India
Yes i did receive the 151 update today morning, will wait for few days before updating. I have attached a screenshot. I donno where to find the ota links.
RaDi004 said:
Yes i did receive the 151 update today morning, will wait for few days before updating. I have attached a screenshot. I donno where to find the ota links.
Click to expand...
Click to collapse
You are lucky mate, but my device didn't get the update yet(Device is rooted).
Hey no problem if the device is rooted the warranty for hardware will be disconnect but u have warranty on software soo sure u will get the update before the month end
Rooted..?
atf2m4 said:
You are lucky mate, but my device didn't get the update yet(Device is rooted).
Click to expand...
Click to collapse
As far as i know rooted phones will not get OTA. You have to manually flash update.zip and root again, because rooting needs bootloader unlock and will not recognise the device in update server. I guess you have to wait for manual update zip...?
RaDi004 said:
Yes i did receive the 151 update today morning, will wait for few days before updating. I have attached a screenshot. I donno where to find the ota links.
Click to expand...
Click to collapse
Try this method to capture ota links.
https://forum.xda-developers.com/honor-view-10/how-to/how-to-capture-ota-update-url-android-t3773083
RaDi004 said:
Yes i did receive the 151 update today morning, will wait for few days before updating. I have attached a screenshot. I donno where to find the ota links.
Click to expand...
Click to collapse
If someone can capture it.. Please do.
I'm stuck on this and cannot get an update from anywhere
Sorry mate
br54 said:
If someone can capture it.. Please do.
I'm stuck on this and cannot get an update from anywhere
Click to expand...
Click to collapse
Sorry mate i already did the update yesterday morning
Didn't receive update
I haven't recieved the update yet on my phone. Can someone let me know why so much difference in time for receiving update in same country. Also can someone post the full changelog for the update as it show more than 1gb on one off the photos
I shared B151 update to Firmware Finder using "share firmware" option.
Now you can directly install and update from there.
venreddy said:
I shared B151 update to Firmware Finder using "share firmware" option.
Now you can directly install and update from there.
Click to expand...
Click to collapse
Thank you. Will check in FF app. Btw, how come the update is about 1gb in size with such a small change log? If you have already updated, do you have any ideas if they have some under the hood changes which they have not mentioned? Just curious.
kavee.gauravjoshi said:
Thank you. Will check in FF app. Btw, how come the update is about 1gb in size with such a small change log? If you have already updated, do you have any ideas if they have some under the hood changes which they have not mentioned? Just curious.
Click to expand...
Click to collapse
They added some bloatware
venreddy said:
They added some bloatware
Click to expand...
Click to collapse
Haha...more bloatware than whatever mentioned under change log? Damn... Then thank god i got authentication failed error while updating... Now i am contemplating whether i need to find solution for the attached error or let it be...
venreddy said:
I shared B151 update to Firmware Finder using "share firmware" option.
Now you can directly install and update from there.
Click to expand...
Click to collapse
Nope
Fail to install
My update!! they are very good at providing region specific update I guess!!!
I give up.. terrible update or security support
Good thing Samsung are much better
I just rebranded my honor into a Samsung
Never rooted.. Never unlocked.. Stock recovery
Poor support
0 updates
You will get OTA on rooted phone but it wont install. Even just replacing the recovery wont help as your stock boot is modified while root. you need to flash the stock boot as well before you will be able to update via OTA.
Stock phone
Never rooted
Never changed recovery
Never unlocked bootloader
Ota is broke or non-existent
Support sucks.
Great phone if you never want updates
Bug fixes or new features.
These are as is throw away phones.
shashank1320 said:
You will get OTA on rooted phone but it wont install. Even just replacing the recovery wont help as your stock boot is modified while root. you need to flash the stock boot as well before you will be able to update via OTA.
Click to expand...
Click to collapse
Mate, could u provide original stock boot and stock recovery?. Thank you.
shashank1320 said:
You will get OTA on rooted phone but it wont install. Even just replacing the recovery wont help as your stock boot is modified while root. you need to flash the stock boot as well before you will be able to update via OTA.
Click to expand...
Click to collapse
Simply uninstall magisk from magisk manager will restore boot and unroot phone.

September Update is out!!

https://www.essential.com/developer/current-builds
Also, just received it on my phone this very moment.
Downloading now! Came to post this exact thing.
UPDATE
Screen shot for those interested
changelog?
mookiexl said:
changelog?
Click to expand...
Click to collapse
Check the screenshot one post right before your!
Magisk install to inactive slot is supposedly fixed in the new version released a few days ago. Installing the OTA now. Will report back if it works.
https://github.com/topjohnwu/Magisk/blob/master/docs/tips.md
edit: hey it works
ziddey said:
Magisk install to inactive slot is supposedly fixed in the new version released a few days ago. Installing the OTA now. Will report back if it works.
https://github.com/topjohnwu/Magisk/blob/master/docs/tips.md
edit: hey it works
Click to expand...
Click to collapse
I'm stock rooted with elenentalX. Can I take the OTA now and just reroot and reflash after? Or do I need to unroot prior?
If I try to unroot by restoring images it says "Stock backup does not exist!"
sruel3216 said:
I'm stock rooted with elenentalX. Can I take the OTA now and just reroot and reflash after? Or do I need to unroot prior?
Click to expand...
Click to collapse
I believe you'd fail the OTA if you have an altered boot, but you can try.
oracleoftruth said:
If I try to unroot by restoring images it says "Stock backup does not exist!"
Click to expand...
Click to collapse
I dumped the old boot before rebooting just in case: https://drive.google.com/file/d/11MjB4kTOHuxbUyHe_kIwZ1d0wqp6-Nmf/view?usp=sharing
You can flash it to your boot slot while rooted, take the OTA, and then install magisk to the other slot before rebooting.
Drop a shell.
Determine current boot slot: getprop |grep boot.slot
Flash the boot: dd if=/path/to/boot_b.img of=/dev/block/by-name/boot_b (change to boot_a if that's your slot)
Of course, don't reboot since you'll lose root. Instead, you should now be able to take the OTA, and then use magisk to patch the other slot before rebooting.
Magisk should now have a backup for next time, so you can uninstall/ota/install in the future.
Nice...4 days in, and patched with the security update already.
ziddey said:
I believe you'd fail the OTA if you have an altered boot, but you can try.
Click to expand...
Click to collapse
Was curious cuz I was able to update the OTA on my pixel when rooted with custom kernel.
For some reason after I ran the magisk uninstaller and made sure to flash the stock boot image I still ran into problems updating via OTA and after sideloading the OTA for the Sept Update with success I found that TWRP would seem to freeze whenever it got to the main screen for some reason. I was able to use adb commands to reboot to bootloader and flash the stock kernel for the update and was able to boot normally. Just wondering if anybody else is having issues with TWRP freezing after installing the security update and yes I did remove fingerprint and lock screen security before booting into TWRP so I know its not something from that causing it to freeze.
Anyone try to Fastboot install the Sept update?
Tried 3 times and the screen was unresponsive every time after booting to setup
Finally went back to last months original P release and everything was as normal and updated from there...........
Just installed patch. Scrolling feels so much better, especially when scrolling slow.
gorm said:
Anyone try to Fastboot install the Sept update?
Tried 3 times and the screen was unresponsive every time after booting to setup
Finally went back to last months original P release and everything was as normal and updated from there...........
Click to expand...
Click to collapse
That's exactly what happened to me.. a user on /r/essential said they had the same issue; frustrating!
I'm going to be going back to 8.1 via fastboot, and then flashing 9.0 august, THEN fastbooting september, and if that doesn't work, I'm going to fastboot 9.0 august and then try OTA to
get my screen back.
Really weird stuff.
EDIT: Here's a supposed fix for those with the touchscreen issue - https://www.reddit.com/r/essential/comments/9d0lg3/for_anyone_having_trouble_with_touchscreen_not/
I don't know if we're allowed to link to reddit or not, but I'm doing that fix now.
Thanks!
my PH-1 is no longer recognizing my T-Mobile SIM.
i bought this used & my SIM worked fine up until OTA install. i've tried a different T-Mo SIM & it produces same Invalid SIM error.
the bootloader does show Variant = Sprint. i never did check the bootloader after I purchased it a little more than a month ago.
i'm currently reinstalling August 2018 Release via fastboot & see if that helps.
EDIT:
August 2018 Release resulted in no touch response & unable to progress through setup.
giving June 2018 Release (Oreo 8.1 ) a try via fastboot.
i just want a working phone back
jon_ybanez said:
my PH-1 is no longer recognizing my T-Mobile SIM.
i bought this used & my SIM worked fine up until OTA install. i've tried a different T-Mo SIM & it produces same Invalid SIM error.
the bootloader does show Variant = Sprint. i never did check the bootloader after I purchased it a little more than a month ago.
i'm currently reinstalling August 2018 Release via fastboot & see if that helps.
EDIT:
August 2018 Release resulted in no touch response & unable to progress through setup.
giving June 2018 Release (Oreo 8.1 ) a try via fastboot.
i just want a working phone back
Click to expand...
Click to collapse
Hey Jon,
Go ahead and take a look at my post I just made above yours. It might be able to help
Check the link out in the edit, I'm doing that process now to make sure I get my touchscreen back too.
Thanks!
beard805 said:
Hey Jon,
Go ahead and take a look at my post I just made above yours. It might be able to help
Check the link out in the edit, I'm doing that process now to make sure I get my touchscreen back too.
Thanks!
Click to expand...
Click to collapse
thanks for the info.
touchscreen works again but i still get an Invalid SIM message
i'm a bit lost on what to do next and would appreciate any guidance from yourself or anyone else in the community
thanks in advance
jon_ybanez said:
thanks for the info.
touchscreen works again but i still get an Invalid SIM message
i'm a bit lost on what to do next and would appreciate any guidance from yourself or anyone else in the community
thanks in advance
Click to expand...
Click to collapse
Sadly, I don't know much about the SIM side of the issue
Hope someone with more knowledge can chime in!
jon_ybanez said:
thanks for the info.
touchscreen works again but i still get an Invalid SIM message
i'm a bit lost on what to do next and would appreciate any guidance from yourself or anyone else in the community
thanks in advance
Click to expand...
Click to collapse
Are you rooted? Here are the unlocked modemst files: https://drive.google.com/file/d/1LQC-2QOC-PWX7vza-82tpwFrnUjaGZVq/view?usp=sharing
You can try to dd them:
Code:
dd if=/path/to/modemst1.img of=/dev/block/by-name/modemst1
dd if=/path/to/modemst2.img of=/dev/block/by-name/modemst2
Would be a good idea to backup your current images
from https://forum.xda-developers.com/essential-phone/how-to/discussion-brainstorm-sim-unlock-t3724135

Question Wifi and Hotspot Not Turning On

Hi,
I bought my phone three months back. Ever since the last update Version Name - WW18.0840.2106.86 my wifi and Hotspot just won't turn on.
I have been through the asus forum and seems like alot of customers are facing this issue.
One of them confirmed that even after replacing motherboard the issue persists. Others are facing air trigger issues after replacing the motherboard.
Just wanted to know if anyone here is facing similar issues.
DO let me know your thoughts on should I visit service center and Get my motherboard replaced or should I wait for the next update. My current Version Name - WW18.0840.2107.151
PS: My phone is not rooted
Thanks
I have not had these issues personally. I just updated to .151 last night though, so we shall see.
The general consensus is that the mobo needs to be replaced, and will most likely not get fixed with a software update. If it was correctable, a major issue like this would have forced a new FW update after .86 caused your initial problem.
You could always try flashing raw FW if you really want to tinker, but I doubt it will help. I would hit the service center and get the mobo replaced.
Good luck!
BILLYB187 said:
I have not had these issues personally. I just updated to .151 last night though, so we shall see.
The general consensus is that the mobo needs to be replaced, and will most likely not get fixed with a software update. If it was correctable, a major issue like this would have forced a new FW update after .86 caused your initial problem.
You could always try flashing raw FW if you really want to tinker, but I doubt it will help. I would hit the service center and get the mobo replaced.
Good luck!
Click to expand...
Click to collapse
Yup.. .86 update cause this. I just didn't want to change the motherboard,as it will change the imei of phone from what's on the box.
Thanks for your inputs though
I was helped by installing the karnel
do one thing i also got same issue ,what i do means i install twrp and wipe the system and after i install ota file after i reboot in slot b then every thing for fine for me ..
thieftime1980 said:
I was helped by installing the karnel
Click to expand...
Click to collapse
Really? I have same problem after update. It didn't allow me to turn on wifi. But if its sure that installing kernel would solve the problem I might give it a try
Would you elaborate your situation regarding this sir?
jaleel (jelly) said:
do one thing i also got same issue ,what i do means i install twrp and wipe the system and after i install ota file after i reboot in slot b then every thing for fine for me ..
Click to expand...
Click to collapse
HOW DID YOU INSTALL OTA FILE? VIA TWRP OR FLASH ALL?
TOYOBHUMAX said:
HOW DID YOU INSTALL OTA FILE? VIA TWRP OR FLASH ALL?
Click to expand...
Click to collapse
The ota files are installed right in system.
New firmware "keep root" WW-18.0840.2103.26
Okay so I went to the Asus website https://www.asus.com/supportonly/ROG%20Phone%205%20(ZS673KS)/HelpDesk_Download/ Got the latest firmware which is the most recent one for this month with the latest security patch. I remember doing this method...
forum.xda-developers.com
twistedumbrella said:
The ota files are installed right in system.
New firmware "keep root" WW-18.0840.2103.26
Okay so I went to the Asus website https://www.asus.com/supportonly/ROG%20Phone%205%20(ZS673KS)/HelpDesk_Download/ Got the latest firmware which is the most recent one for this month with the latest security patch. I remember doing this method...
forum.xda-developers.com
Click to expand...
Click to collapse
Nothing pops up
thieftime1980 said:
I was helped by installing the karnel
Click to expand...
Click to collapse
What kernel did you install?
https://forum.xda-developers.com/t/kernel-30-09-2021-android-11-kirisakura-1-2-0-for-asus-rog-phone-5-aka-anakin.4333363 / strona-5 # post-85712193
jaleel (jelly) said:
do one thing i also got same issue ,what i do means i install twrp and wipe the system and after i install ota file after i reboot in slot b then every thing for fine for me ..
Click to expand...
Click to collapse
Where did you install OTA file? Does Ota file install mean you in the home screen of the phone? Ota is in the main storage, right?
jaleel (jelly) said:
do one thing i also got same issue ,what i do means i install twrp and wipe the system and after i install ota file after i reboot in slot b then every thing for fine for me ..
Click to expand...
Click to collapse
How did you reboot to slot b? In twrp?
TOYOBHUMAX said:
How did you reboot to slot b? In twrp?
Click to expand...
Click to collapse
There is option in twrp check in reboot section
TOYOBHUMAX said:
Where did you install OTA file? Does Ota file install mean you in the home screen of the phone? Ota is in the main storage, right?
Click to expand...
Click to collapse
Twrp
TOYOBHUMAX said:
HOW DID YOU INSTALL OTA FILE? VIA TWRP OR FLASH ALL?
Click to expand...
Click to collapse
I use twrp for ota files
jaleel (jelly) said:
I use twrp for ota files
Click to expand...
Click to collapse
Hi thanks for the answer... How to install OTA files in twrp? You mean OTA files the one beginning with UL or WW
anybody found a real solution? i was fine and after i flashed a kernel later that day no wifi, I went bk to stock and no luck
chairman011 said:
anybody found a real solution? i was fine and after i flashed a kernel later that day no wifi, I went bk to stock and no luck
Click to expand...
Click to collapse
No one shares how lol. I guess theyre not here. Im struggling same problem too man
TOYOBHUMAX said:
Where did you install OTA file? Does Ota file install mean you in the home screen of the phone? Ota is in the main storage, right?
Click to expand...
Click to collapse
OTA files are the standard updates. There are a lot of how to guides that answer most of these questions, which may be why nobody is jumping up to walk you through it.
I wouldn't trust someone installing OTA files in TWRP because the system handles them already without any software. That is just asking for problems.
ROG Phone 5(s) Help Index
"Quick Filters" let you see all posts of a certain type. This can make finding posts easier, but what if a guide began as a "Question"? This thread aims to bridge that gap. You will find nearly all of the common things new owners are trying to...
forum.xda-developers.com
The link I posted earlier is included in that. Not sure why nothing showed up for it, but maybe you'll have better luck getting to it that way.
There's always a possibility it is a hardware issue. A lot of them have been SIM, Wifi, and Bluetooth issues. If you suspect a kernel issue, make sure you are following the instructions to restore. If you only flashed a boot, you didn't follow the instructions.

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