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Hi, I have been looking all over the internet and search the xda thread but I couldn't find anything related to my problem.
So this morning when I wake up, I turned on my phone and after I used it for awhile suddenly my phone stopped working (freeze/hang) and started to reboot itself. After it reboots my phone's screen as per attached below.
The problem lasted for a day and started to driving me nuts!
Anyone experienced same problem?
I am running KK4.4.2 fyki.
Thank you very much for your kind help!
are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?
xBeerdroiDx said:
are you unlocked, rooted, custom recovery, rom, kernel, anything? can you access the bootloader?
Click to expand...
Click to collapse
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..
hellyeahdykk said:
Nope, I am all stock without any modification nor and fancy stuffs.
Just pure android 4.4.2
I am thinking that the hardware might be faulty..
Click to expand...
Click to collapse
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?
Definitely hardware
teh roxxorz said:
If you're stock, it could be hardware. Though have you ever attempted to root?
Is it just randomly happening?
Click to expand...
Click to collapse
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?
this kinda looks like the static i was getting on screen on my n7 2012 when i let the battery get too low. charging it up and a few reboots fixed it. but im not sure if that's what is going on with yours
hellyeahdykk said:
Yes, it just randomly happening. It started yesterday morning until now..
The phone started to not responding at all and then my screen goes broken (same screen as broken TV I might say).
If I let it cool for 15-20 minutes the phone is usable, but then after 1 hour of normal usage the phone started to freeze again.
Just curious, none of you experienced the same?
Click to expand...
Click to collapse
I just got mine, 32gb from the playstore, a few days ago, and nothing like that.
If it's happening when your device is hot | overheating, you may wana see if you get it replaced.
It happened to me once. The phone was with his screen off and when I try to turn it on that exact same screen came. But it just happened once, also I experienced random poweroffs and reboots. I did a factory reset and power off issues and freeze stops, but had one reboot once I start installing my apps. I think its a software issue but I'm not sure.
Sent from my Nexus 5 using Tapatalk
I'm glad (and kinda of sad) to know that I'm not the only one with this issue.
The problem started about two weeks after I bought mine(Telus). It's done this about 5 or 6 times,randomly.
I found that having someone call me will "unfreeze" the device and the screen gets back to normal.
The first couple times it happened, I was running stock 4.4.2. I since rooted it and installed Xpposed/GravityBox and I'm still getting the problem...
I think that I'll have to return it...
Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it
Same problem
jakov.90 said:
Idk if i need RMA the phone. Its a great phone and the reboot issues has stopped. What should i do?
Sent from my Nexus 5 using Tapatalk
Edited: Nevermind my phone have defective gpu. i will RMA it
Click to expand...
Click to collapse
Hi, I have the exact same problem, I posted a video on youtube /watch?v=m0EkC_ak01g but I got to the same conclusion that it might be a GPU issue. So there is nothing I can do right?, the worst thing is Im in Argentina and LG dont take my warranty because I bought it in Germany. So there is absolutely nothing I can do?, I know how to avoid the flickering a little bit, when I hit "Ok Google" button it seems responsive and as long as I touch the screen it works (you can see it in the video) but as soon as I stop touching it, after 2-3 seconds it becomes unresponsive again, and when I say unresponsive Im saying the screen doesnt reflect what Im doing, I can still push the buttons and all. So Im not 100% sure its a GPU issue, but a software too. Thanks.
I was excited to remember this phone during looking at phones since I'm in the market for a new phone since my G4 died. But looking at a thread here it seemed a lot of people were having problems with soft reboots. Does this only affect rooted? or? is it for every verizon note edge? As nice as this phone is that might be a deal breaker for me. How long does a soft reboot take on the note edge? under 5 seconds? 10 seconds? longer? Just wondering in case I ever had an emergency how long I'd have to wait before I could call while it's doing it's soft reboot. And I hope it's not for every verizon note edge. But if it is how many times does it do it in a day for most? Meaning from about 8am-12midnight. Thanks guys.
Just do not use fingerprint lockscreen and no soft reboot at all.
How often occur? Good question, it depends on your habits. For me about 2 times per day. It last 5 sec, with laggy things 10-15 sec...
I am on 915FY btw not V.
On my 915FY it occured several times a day, and took sometimes more than a minute to get it working again. But fortunately I solved the problem with disabeling the stock-lockscreen and use hi locker instead. That app works with fingerprint and no reboots since then. All the other bugs (eg. loosing BT- or wifi-connection every now and then) seem to be related to exact the same lockscreen-bug and never appeared since that change.
http://forum.xda-developers.com/showpost.php?p=68226447&postcount=35
Thanks guys, That helps me rest at ease.
charly-whiskey said:
On my 915FY it occured several times a day, and took sometimes more than a minute to get it working again. But fortunately I solved the problem with disabeling the stock-lockscreen and use hi locker instead. That app works with fingerprint and no reboots since then. All the other bugs (eg. loosing BT- or wifi-connection every now and then) seem to be related to exact the same lockscreen-bug and never appeared since that change.
http://forum.xda-developers.com/showpost.php?p=68226447&postcount=35
Click to expand...
Click to collapse
Are there any other lock screen apps that work with the fingerprint scanner, i find hi locker temperamental.
petethepete2000 said:
Are there any other lock screen apps that work with the fingerprint scanner, i find hi locker temperamental.
Click to expand...
Click to collapse
I'm sure there are some, just browse through play store. What means "temperamental" in relation with an lockscreen-app?
charly-whiskey said:
I'm sure there are some, just browse through play store. What means "temperamental" in relation with an lockscreen-app?
Click to expand...
Click to collapse
I can't use Svoice while the screen is off, which is probably true of all lockscreen apps thinking about it.
I am using hi locker but still get the soft reboot in background....
---------- Post added at 06:58 AM ---------- Previous post was at 06:58 AM ----------
Seems like it's every 20 mins... literally all the time.
Is this issue unique to the Note Edge, or does it happen with other Samsung phones?
What does soft reboot mean?
I'm wondering if this subject heading is the same as the problem I'm having on my notes edge... The phone goes off and tries to reboot even with 56% and at times with 70% battery left...
I'm desperately looking for a solution.
Sandmann2020 said:
I'm wondering if this subject heading is the same as the problem I'm having on my notes edge... The phone goes off and tries to reboot even with 56% and at times with 70% battery left...
I'm desperately looking for a solution.
Click to expand...
Click to collapse
I had this problem. Every time the battery got down to about 60% the phone would cut off, try to reboot unsuccessfully a few times then die. Would not fully boot up until I put the phone on the charger. New battery solved it for me. Had this problem with another phone. Same thing. The battery was bad.
Sent from my SM-N915T using Tapatalk
Thanks. I'm on this thread today because of an N915F crashing around the 40% battery full range. Unfortunately after it does that a few times it goes into boot loop that won't fix with cache wipes, and after a while it wouldn't fix with a reset either. It was still on KitKat, so I flashed 6.0.1 from September 2017 (Sammobile), but it crashed as well. Stepped back to July 2017 from Updato which updated to August 2017 through system update, and switched to a charger that will actually increase the charge on the phone while it's being used. Has been running fine while on the charger, but I also suspected a hardware issue since it would soft reboot on the recovery screen. Even though I have the battery at 100% now, I don't dare run it without the charger because I'm tired of going through setup and configuration over and over again. I ordered a battery last night. I hope that solves it for me too.
Use wakelock
select partial wake lock
and setting to start up on boot
its work on me never deepsleep in lock mode
I had same problem... Time for a new phone
Sent from my BKL-L09 using Tapatalk
So had this phone for a while now and no problems, been running nougat for the past few months, this morning took my phone off charge and placed in pocket. A bit later I checked my phone, it was not responsive a black screen, did a hard reset does the samsung logo then gets stuck either flashing blue or pink. So leave it until I get home, flash latest nougat with odin installs fine, reboots and does same thing freezes at boot samsung flashing blue. Flash it again and now its froze after its said erasing...
I think something has failed hardware wise, any others had this issue?.
ellis4567 said:
So had this phone for a while now and no problems, been running nougat for the past few months, this morning took my phone off charge and placed in pocket. A bit later I checked my phone, it was not responsive a black screen, did a hard reset does the samsung logo then gets stuck either flashing blue or pink. So leave it until I get home, flash latest nougat with odin installs fine, reboots and does same thing freezes at boot samsung flashing blue. Flash it again and now its froze after its said erasing...
I think something has failed hardware wise, any others had this issue?.
Click to expand...
Click to collapse
Just install "CPU awake" from play store, this will help you keep the device working, this problem is very common in each & every Samsung flagship, starts after 2 year use(won't ever buy a Samsung flagship again), no fix for it, if you don't believe me, check Evey flagship forum q/a section.
rifek4 said:
That app is useless, in that case completly useless. That app just won't allow CPU's get to deep sleep. But in him case that looks like just next S6 who get hardware broken from unknown reasons
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Click to collapse
Really? I have a note 4 , exactly same problem, that app gave it new life & not just mine, many note 4 users are using it who are facing the same problem, so, next time instead of just posting nonsense, do some research.
rifek4 said:
He even cannot turn on the phone, maximum what he can see is SAMSUNG logo so what the **** you are talking about turning on some app on working system?
Click to expand...
Click to collapse
That's a nand problem, if the device is cooled (I hold mine in front of AC for 5min.), that will help it to turn on & once it's on, install the app & it will work fine but it shouldn't be allowed to shutdown or it has to be cooled down again, it's not a new problem, thousands of Samsung mobiles which ship with faulty nand face the exact same problem, I know it sounds silly, it is what it is & it works(for thousands users)
rifek4 said:
Never before heard bullshits like that. Can you give some link to any information which will confirm that what you told so that a CPU Awake app will fix broken Samsung device? Please about it.
P.S.
I could'nt find anything about it :laugh:
Click to expand...
Click to collapse
Enough with your bull****, here, take a look...
https://forum.xda-developers.com/note-4/help/note-4-freezing-restarting-t3348821
Read it, on almost every page someone recommended using cpuwake, it's not my problem that you are such a fool who instead of trying to help someone with some advice, would just bash other people who have faced similar issues & maybe know the solution. You can go **** yourself for all I care.
Rishi is correct about cpu awake on the Note 4. It is commonly viewed as a means of extending the life of the Note 4 but eventually the phone will fail.
Sent from my SM-G920W8 using Tapatalk
ellis4567 said:
So had this phone for a while now and no problems, been running nougat for the past few months, this morning took my phone off charge and placed in pocket. A bit later I checked my phone, it was not responsive a black screen, did a hard reset does the samsung logo then gets stuck either flashing blue or pink. So leave it until I get home, flash latest nougat with odin installs fine, reboots and does same thing freezes at boot samsung flashing blue. Flash it again and now its froze after its said erasing...
I think something has failed hardware wise, any others had this issue?.
Click to expand...
Click to collapse
i am experiencing the same problem did you find any fix for this problem plz help anyone
Navedsid said:
i am experiencing the same problem did you find any fix for this problem plz help anyone
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Click to collapse
Unfortunatly not, sold the phone as faulty as don't want to throw money at it, will not be getting another s6 my worse samsung yet, meanwhile my note 3 is still working great and will do for now.
Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you
Sounds like you should contact OnePlus and it may be a defective phone. Maybe have to RMA it and have it replaced.
Krody said:
Hi,
I got my new Onelus 6 five days ago, and i installed the latest updates (ONEPLUS A6003_22_180614).
For the last three days, i've had issues with the screen going black. When i lock it and then try to unlock it, the screen doesn't switch back on, it keeps being dark.
I tried to reboot it several times (Volume button + power) but the screen is still black. The phones vibrates and the LED works but the screen doesn't.
I tried to remove the SIM card, but the problem is still here.
Sometimes after 100 trials, the reboot works, but the problem comes back as soon as i try to unlock it.
Do you know where this bug might come from ? Firmware problem or phone problem ?
I really don't know what to do... I hope you'll be able to help me !
Thank you
Click to expand...
Click to collapse
Have you tried a factory reset,or using the msmdownloadtool
My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)
Krody said:
My phone is brand new, I don't think a factory reset would change anything, does it ?
I want to see what OnePlus support can do for me before trying anything with softwares on my phone ! (I don't want to loose warranty)
Click to expand...
Click to collapse
I had a similar issue within a day of getting the phone. Nothing worked and had to send for replacement.
Try to reset to the factory settings. If this can't help you, refer to the service center or to shop where you bought the phone.
Hello. I'm having the same problem. Bought my phone couple days ago and it runs ONEPLUS A6003_22_180713. Don't know what to do sinse there is no OnePlus service centre in my city. Have your problem been solved? Have you done anything special?
Hi,
Unfortunately I had to send it back to the website where i bought it. I have been refunded, and i bought a galaxy S9+ (cheaper than the OnePlus 6 i got)
Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
---------- Post added at 09:54 AM ---------- Previous post was at 09:50 AM ----------
amihir said:
Even i got the same issue since Pie update.
Had rooted when it was on Oreo, when Pie (OOS 9.0) update came, it came with a new issue. Whenever I unlocked the phone, the screen would flash with blue lines and black background multiple times then show the lockscreen. And now with OOS 9.0.2 the issue went even more drastic, the screen kept on flashing while using apps. Even forced reboot didn't solve the problem. I had to power it off and leave it aside in nighttime. The issue has decreased but the lockscreen flashing still exists.
Temporary fix - https://thedroidguy.com/2018/07/how-to-fix-oneplus-6-that-wont-turn-on-easy-fix-1087099
If the issue increases, then I would restore Oreo ROM and relock the bootloader.
I need help tooo!
Click to expand...
Click to collapse
Best solution is to keep the screen ON always. Or else that flashing bug will keep recurring.
But this is a temporary fix and not all would like to keep it Always ON
Same here from 3 days ago. OX 9.0.2
The phone hangs, No respond and must hard-restart the thing.
Same issue here,since the past 2 weeks.The phone screen keeps flashing when the phone is locked and even restarting the thing 20 times doesn't make the phone start.The LEDs work fine,the phone receives calls and messages too but the entire screen is black and unresponsive at the moment I face this issue.The moment I lock the phone the issue crops up and it's a pain to restart it every time it happens.
I have Oneplus 7 pro phone of my deceased father which I want to unlock. It has screen pattern lock. The phone is non rooted and USB debugging is disabled. I tried to open bootloader but it shows pattern lock there too. Is there any solution for this or do I have to wait for any solution ? I have been trying random combinations in the bootloader screen as it does not lock me out with the timing thing. I don't know if that will work. Any help would be appreciated as it would be helpful for our family to preserve the stored memories.
Dbigdon said:
I have Oneplus 7 pro phone of my deceased father which I want to unlock. It has screen pattern lock. The phone is non rooted and USB debugging is disabled. I tried to open bootloader but it shows pattern lock there too. Is there any solution for this or do I have to wait for any solution ? I have been trying random combinations in the bootloader screen as it does not lock me out with the timing thing. I don't know if that will work. Any help would be appreciated as it would be helpful for our family to preserve the stored memories.
Click to expand...
Click to collapse
You may have to use msm tool. But that will also wipe the device clean
As the phone is encrypted using the pattern, without it there's not much you can do. Just hope you can guess the right one.
pitrus- said:
As the phone is encrypted using the pattern, without it there's not much you can do. Just hope you can guess the right one.
Click to expand...
Click to collapse
I am trying patterns in bootloader. Previously it was showing 30 sec pause after 10 unsuccessful attempts. Now it does not show the 30 sec warning so I keep on trying patterns. After maybe 40-80 attempts the screen gets bricked, so I have to restart and continue the process. It may be fruitful but my only fear is the 30 sec warning. Why it has stopped appearing as it was appearing earlier ? Maybe the 30 sec marker is running in the background and not appearing due to glitch which would make my right attempt unsuccessful.
We normally don't support cases like this. Pretty much as stated all you can do is wipe it totally. So many cases of stolen phones this day in age.
TheMadScientist said:
We normally don't support cases like this. Pretty much as stated all you can do is wipe it totally. So many cases of stolen phones this day in age.
Click to expand...
Click to collapse
I have original bill and box for proof. I agree with your statements but any sort of help would be appreciable so we can preserve his memories.
Dbigdon said:
I have original bill and box for proof. I agree with your statements but any sort of help would be appreciable so we can preserve his memories.
Click to expand...
Click to collapse
Fortunately/unfortunately there's no known backdoors in OnePlus phones, so not much we can do to help you. [emoji17]