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Been really frustrated the past few days with the amount of times my surface has become deathly slow/unresponsive and crashes (restarts).
When I say unresponsive or slow I mean when you try left to right swipe to multi task it doesn't do it or the animation is really slow. similarly opening charms bar doesn't work or pressing windows button doesnt do anything.
A lot of times, 90% of the time the only thing I'm using is IE and bing.
Just now crashed/rebooted and saw a message on desktop
Windows created a temporary paging file on your computer because of a problem that occurred with your paging file configuration when you started your computer. The total paging file size for all disk drives may be somewhat larger than the size you specified.
When you click OK it loads Performance Options window and the virtual memory is set to 448 MB
I have never configured this before. What should it be set to?
Getting quite frustrated. Been happy using this device for months now without any such problems.
Right now, I'm pretty much guaranteed a crash or suffer extreme performance issues when loading a single a youtube page. ie becomes unresponsive even after closing the tab swiping up or down may or may not work. tapping windows haptic button doesnt show start screen, pressing lock button does not immediately turn off screen.
448 MB is the same size as the paging file on my Surface RT. In practice, despite heavy use of things like third-party desktop apps and games, I've almost never needed it. I keep a relatively large number of tabs open in IE - it's using 236MB right now, by far the largest of any given program although spread across multiple processes - and have never had the issues you describe, either.
I suspect your Surface may be defective. It's possible that there's some bad RAM - on x86 I'd tell you to run memcheck - or that your Flash memory (SSD) is defective and this is messing up the pagefile. Either one would be covered under warranty.
Are you running low on free space on ssd?
Could possibly be a bum app. I can't recall the app but my RT got very flaky after loading an app from the store and required a wipe to get back to normal.
Yes last night as I was attempting to record the situation with my phone for a youtube post. I noticed I had like 150MB free space. So I immediately removed 2 apps which free'd up about 1GB. It was late and I was mad, and needed to go to bed, but I suspect that was the main problem. And I'll know for sure when I get home from work today.
As I recall the windows folder contained about 7GB and my program data folder also had about 7G, My Documents and downloads is <100MB so that's not anything to worry about, and recycle bin is empty.
32GB is supposed to work out to around 29 something after marketing math right? So then between those two folders, <15GB is utilized and so lets say 4GB for recovery partition (I think its a little less if I remember) that's 19... so where's the other 10?
I am definitely going to delete the backup partition after I make a backup on a usb drive or something. Any other tricks to free up space? Disk clean up is only really good for about 50MB.
I wish there was an app in the market place kind of like TreeSize Free, would be handy for us Surface RT folks.
My device is having absolutely the same issue. Must be a bad update.
The 32GB Surface RT OS install footprint is something like 7GB or so. Add in the recovery partition and you end up with a lot less than 32GB available. This was actually published info (and MS took a beating over it).
Part of the large install footprint is due to things like Office being included. You really can't compare it to Android or iOS, either; Windows RT has things like Powershell and Management Console and tons of other power-user / admin stuff. It's intended to be usable for a lot more than just a platform to launch apps on, which is most of what you get from Android or iOS. Love it or hate it, that's the way it is.
Stick an microSD card in the slot and move anything that can be moved over onto it. Definitely also copy off the recovery partition and then recover the space it was using up.
So as I mentioned last night I removed a couple of apps for 1gb of space. Then I guess there was a system update and now I'm back down to like 500MB. I deleted a couple more apps and somehow I'm down to 400MB.
I'm still getting this ****ty behavior. Not quite as bad as it was, but still not an experience I would recommend to anyone.
RobbieRobski said:
Yes last night as I was attempting to record the situation with my phone for a youtube post. I noticed I had like 150MB free space. So I immediately removed 2 apps which free'd up about 1GB. It was late and I was mad, and needed to go to bed, but I suspect that was the main problem. And I'll know for sure when I get home from work today.
As I recall the windows folder contained about 7GB and my program data folder also had about 7G, My Documents and downloads is <100MB so that's not anything to worry about, and recycle bin is empty.
32GB is supposed to work out to around 29 something after marketing math right? So then between those two folders, <15GB is utilized and so lets say 4GB for recovery partition (I think its a little less if I remember) that's 19... so where's the other 10?
I am definitely going to delete the backup partition after I make a backup on a usb drive or something. Any other tricks to free up space? Disk clean up is only really good for about 50MB.
I wish there was an app in the market place kind of like TreeSize Free, would be handy for us Surface RT folks.
Click to expand...
Click to collapse
Did you manage to get more space?
As you say, we have 29 GB on SSD. 4 GB is in restore and EFI partitions leaving us with 25GB.
If I select everything in C:/ it takes 12 GB. I have 9 GB free. So I have 25 GB - 12 GB - 9 GB = 4GB of unkown space. The page file is ~2 GB on my surface leaving me with 2 GB of unkown space. If this where a Windows 8 machine I would say that those 2 GB was used for hibernating but I don't think that Windows RT has hibernating enabled.
Maybe Properties in Explorer isn't 100% accurate.
When you used Disk clean, did you also clean System files? Update backups can get large.
wardh said:
Did you manage to get more space?
As you say, we have 29 GB on SSD. 4 GB is in restore and EFI partitions leaving us with 25GB.
If I select everything in C:/ it takes 12 GB. I have 9 GB free. So I have 25 GB - 12 GB - 9 GB = 4GB of unkown space. The page file is ~2 GB on my surface leaving me with 2 GB of unkown space. If this where a Windows 8 machine I would say that those 2 GB was used for hibernating but I don't think that Windows RT has hibernating enabled.
Maybe Properties in Explorer isn't 100% accurate.
When you used Disk clean, did you also clean System files? Update backups can get large.
Click to expand...
Click to collapse
That 2GB is probably in folders that you don't have read access to by default (Ex. WindowsApps)
If I try to press the button for clean system files, 1GB in error reporting, 500MB temporary files, 400MB windows update cleanup, some other misc stuff so 2.01in total... after cleaning I only had 1.38 free, wtf is up with this math. I already had 450MB free... deleting 2GB should have netted me 2.4GB, not 1.38
I got a message earlier saying it couldn't activate windows, it seemed fix itself.
RobbieRobski said:
If I try to press the button for clean system files, 1GB in error reporting, 500MB temporary files, 400MB windows update cleanup, some other misc stuff so 2.01in total... after cleaning I only had 1.38 free, wtf is up with this math. I already had 450MB free... deleting 2GB should have netted me 2.4GB, not 1.38
I got a message earlier saying it couldn't activate windows, it seemed fix itself.
Click to expand...
Click to collapse
Didn't Windows reserve more MB to page file?
I have totally 14GB of files ( Including page file and system folders ). However Surface reports that I have only 2GB free instead if 14 ( 28-14=14). I did disk clean-up for all users and I manually cleared some data... I can't even do a refresh because I don't have enough free space.
TwIsTeD78 said:
I have totally 14GB of files ( Including page file and system folders ). However Surface reports that I have only 2GB free instead if 14 ( 28-14=14). I did disk clean-up for all users and I manually cleared some data... I can't even do a refresh because I don't have enough free space.
Click to expand...
Click to collapse
I'm guessing that it's because what netham45 said. We don't have read access to folders like WindowsApps. You have some huge games or something like that installed?
I think you need to try "refresh" your Surface. If this happen again then it maybe defected.
wardh said:
I'm guessing that it's because what netham45 said. We don't have read access to folders like WindowsApps. You have some huge games or something like that installed?
Click to expand...
Click to collapse
Not really. I checked my apps and they are taking around 3.5GB all together. Still I'm missing a lot.
I can't refresh as I don't have free space. Looks like I need to totally reinstall.
Hi, I found 10GB sitting in C:\Users\USER NAME\AppData\Local\Packages\windows_ie_ac_001\AC\INetCache
Seems that clean-up wizard does not clean those.
---------- Post added at 03:20 PM ---------- Previous post was at 03:07 PM ----------
I have cleaned up this directory for the two user I have and I gained 13GB free space.
TwIsTeD78 said:
Hi, I found 10GB sitting in C:\Users\USER NAME\AppData\Local\Packages\windows_ie_ac_001\AC\INetCache
Seems that clean-up wizard does not clean those.
---------- Post added at 03:20 PM ---------- Previous post was at 03:07 PM ----------
I have cleaned up this directory for the two user I have and I gained 13GB free space.
Click to expand...
Click to collapse
Did your tablet fine now? Or still slow or crashing?
With 1.48GB free, YouTube is still crashing me and making my tablet unresponsive.
I checked C:\Users\Robert\AppData\Local\Packages\windows_ie_ac_001\AC
Properties on this folder says 4.8 GB. But inside are only 2 folders, Microsoft and Temp, properties for those 2 folders says 3.18MB...
Control Panel> Folder Options> View has show hidden folders enabled
If I type \inetcache it will open the folder for me and properties for all docs in folder shows 1.49G
If I try to del C:\Users\Robert\AppData\Local\Packages\windows_ie_ac_001\AC\INetCache
It prompts yes or no, but then I get access denied.
In the desktop though I could select all and shift delete, to free up MOST of those files. but there's still 2.87GB hidden somewhere when I view properties of the AC folder.
I looked at some of the contents and these folders and its just like thumbails, js files, various cache (obviously as folder name implies)
I've resorted to deleting 2 more infrequently used games, so now I have 2.26GB free... haven't yet removed backup partition.
Files shouldnt cause the tablet to lock up like that, plenty of room left for the page file there.
I think your device is most likely faulty. Vendor should replace.
I have been using my S7 for about two months with no problem. It has a 32GB internal capacity and I have used about 14GB of it. Since two days ago, the 14GB has been ballooning to 32GB (with 0KB free!) for no reason at all. After awhile (any time from minutes to hours), the 32GB goes back to the original 14GB. I have seen with my own eyes the space occupied increasing (about 100-300MB each time) by refreshing in and out of Settings > Storage till it finally hits the cap. I have also located the increase to specifically the app storage but none of the apps show a significant increase when I look at them individually. The largest app is Facebook which hovers around 370 to 390MB (it always has been so).
I have deleted many redundant images and videos; cleared app caches; tried *#9900# to delete dump; used CCleaner; moved apps to external storage; nothing has worked so far. I have come to point where I cannot even sync my emails, receive SMSes or even open my photo gallery. It is incredibly frustrating.
Is there any way to solve this?
Thozies said:
I have been using my S7 for about two months with no problem. It has a 32GB internal capacity and I have used about 14GB of it. Since two days ago, the 14GB has been ballooning to 32GB (with 0KB free!) for no reason at all. After awhile (any time from minutes to hours), the 32GB goes back to the original 14GB. I have seen with my own eyes the space occupied increasing (about 100-300MB each time) by refreshing in and out of Settings > Storage till it finally hits the cap. I have also located the increase to specifically the app storage but none of the apps show a significant increase when I look at them individually. The largest app is Facebook which hovers around 370 to 390MB (it always has been so).
I have deleted many redundant images and videos; cleared app caches; tried *#9900# to delete dump; used CCleaner; moved apps to external storage; nothing has worked so far. I have come to point where I cannot even sync my emails, receive SMSes or even open my photo gallery. It is incredibly frustrating.
Is there any way to solve this?
Click to expand...
Click to collapse
I suggest you to do a factory reset and then install your applications again if nothing else works.
I am sure an app is causing the problem .
what application have you installed during the last 2 days?
have you made another change in the system?did you start downloading a very big file check your downloads to be sure of you find pending files. You can also check dropbox or other such apps .maybe you accidentally started creating a backup-restore of your files fotos or videos
Disclaimer: Yes I know, empty RAM is useless and Android will free RAM for the active app by suspending apps that I "have not used for a while".
I have a problem that the current active app is closed by the system because it gets out of main memory - well in fact that is an assumption, I still need to track that down. Interestingly in contrast to Lineage 15.1. my Linage 14.1 has a memory section in the settings app...
1) memory settings shows me that the mobile has 1,7gb - its supposed to have 2gb. I'd assume that this is the kernel
or something like that, but the kernel is listed as part of the "Android OS", so where are the 300mb?
2) The settings app shows the average usage for at least the last 3h which is pretty pointless. If the app did not run 2h 55 mins of it, runs 5 mins and then crashes the average RAM consumption is obviously low. How do I found out wether lack of RAM is actually the issue?
(I have seen similar issues on two phones with 2gb RAM and no issues an mobiles with more than 2gb, which makes me think it is about the RAM)
3) What can I do to solve the issue if lack of RAM is the reason? (besides buying a phone with more RAM) are there hacks available that lower the memory footprint of the OS, the UI ....
thank you.
HelloItsMe222 said:
Disclaimer: Yes I know, empty RAM is useless and Android will free RAM for the active app by suspending apps that I "have not used for a while".
I have a problem that the current active app is closed by the system because it gets out of main memory - well in fact that is an assumption, I still need to track that down. Interestingly in contrast to Lineage 15.1. my Linage 14.1 has a memory section in the settings app...
1) memory settings shows me that the mobile has 1,7gb - its supposed to have 2gb. I'd assume that this is the kernel
or something like that, but the kernel is listed as part of the "Android OS", so where are the 300mb?
2) The settings app shows the average usage for at least the last 3h which is pretty pointless. If the app did not run 2h 55 mins of it, runs 5 mins and then crashes the average RAM consumption is obviously low. How do I found out wether lack of RAM is actually the issue?
(I have seen similar issues on two phones with 2gb RAM and no issues an mobiles with more than 2gb, which makes me think it is about the RAM)
3) What can I do to solve the issue if lack of RAM is the reason? (besides buying a phone with more RAM) are there hacks available that lower the memory footprint of the OS, the UI ....
thank you.
Click to expand...
Click to collapse
If it's a RAM issue, you can try setting up the ZRAM mod on your device or you can try creating a "swap partition" similar to the swap partition used in Linux. ZRAM and swap partition are different from each other but they both basically convert a portion of your internal storage into a type of "virtual RAM", this might help give you more space to be used as RAM to keep your app/apps from crashing. It requires a rooted device though.
Take a look at this:
https://forum.xda-developers.com/showthread.php?t=2217202
Sent from my LGL84VL using Tapatalk
Thank you for idea & link - however, the latest version is almost 6 years old and download links are dead (dropbox 404), so that might be a dead end....
HelloItsMe222 said:
Thank you for idea & link - however, the latest version is almost 6 years old and download links are dead (dropbox 404), so that might be a dead end....
Click to expand...
Click to collapse
I didn't give you the link to use what was in the link, it was to give you a reference to understand what I was describing, then take that information and do some research to learn how to go about doing it using valid software from today.
Now, you just need to do the research to see the currently available options that offer the same capabilities and how to set it up. Why does everyone act like it is too much work to do some reading and learning for themselves, no one wants to think anymore, they just want a simple answer handed to them that requires no work. If you aren't willing to put some effort into learning something, then you just need to stop trying to change things about your device and just use it as it is.
Sent from my LGL84VL using Tapatalk
My phone (Samsung Galaxy On5) has over 200 mb of storage free, & it still alerts me daily that I'm running low on storage. If I try to install anything from the play store, even something that's less than a MB in size it displays a popup asking me to uninstall a bunch of apps to make room. I just installed something on another device then transferred it over to this one (saved on SD so It's not taking up any internal space) & tried to sideload it & it still wouldn't install it. Is there a fix? It seems to me like Google has no real interest in fixing major issues with Android that have existed practically since the beginning like devices being "low on storage" while Android is the top mobile OS. Perhaps if something like Pinephone would actually succeed & give Android some competition Google would care & address the issues? /r (By the way, there really should be an '<r> </r>' tag.)
tsaxda said:
My phone (Samsung Galaxy On5) has over 200 mb of storage free, & it still alerts me daily that I'm running low on storage. If I try to install anything from the play store, even something that's less than a MB in size it displays a popup asking me to uninstall a bunch of apps to make room. I just installed something on another device then transferred it over to this one (saved on SD so It's not taking up any internal space) & tried to sideload it & it still wouldn't install it.
the issues? /r (By the way, there really should be an '<r> </r>' tag.)
Click to expand...
Click to collapse
Well yeah, 200MB is definitely low on storage. And this message can certainly be annoying but it's not a bug, but a "security" mesure, if you need to take a photo or something, or if an app needs more space to run, it'd be a good thing to have 200MB leftover.
Nowadays apps can take >200Mb just for cache so yeah, it's considered nothing. I personally try to keep at least 1GB free.
Have you checked your storage whether something can be deleted? This is a great app for showing you storage use
You can put in up to a 256 gb SD card, what are you waiting for?
Use internal memory for the OS, programs and downloads (temporarily).
Use the SD card as the data drive.
Yeh, Up to 256 gb SD card should work a treat...
galaxys said:
Yeh, Up to 256 gb SD card should work a treat...
Click to expand...
Click to collapse
10+ takes up to 1 tb, put a Lexar .5 tb V30 in it for $75. Not too shabby... daul drives are a beautiful thing. Can do a full reload now with no PC and little or no internet connection; completely self contained.
Very cool indeed!
galaxys said:
Very cool indeed!
Click to expand...
Click to collapse
The newer generations of Samsung's are capable of very faster read/write times on a fast sd card.
The 10+ shows no lag when using media files off the card. Literally have over 200 albums stored as .wav files there and movies too.
Provides a little bit of a buffer too from malware getting into the data; I've picked off a couple in the downloads folder before they got going including a jpeg. The whole card is backed up on the PC and a 2nd hdd... just in case.
Lol, have an old Dell e6400 laptop I picked up cheap. Just realized 3 weeks ago I could swap out the DVD/CD player for a hot swappable hdd insert tray... $100 latter it now has a 2tb data drive. Split the page file between the two for now, OS and data speeds are a lot better.
You can -never- have too many internal bays on any device, only not enough.
blackhawk said:
Use the SD card as the data drive.
Click to expand...
Click to collapse
What do you mean by "set it as the data drive"?
The problem is I factory reset because of being low on storage, & left off a lot of the apps I had before & I'm still every bit as low on storage as I was before if not more. What am I supposed to do when I'm not the one at fault for my phone being low on storage? I would root so I could rip out all of the samsung bloat but A. I can't afford to buy a new phone should something go wrong, & B. I don't think the galaxy On5 has a 1-click root which means having to use a windows computer which I don't have.
Android phones have an in-built feature known as Adoptable Storage, which enables users to add an extra layer of storage space for music, pictures, videos, files, and so on.
The interesting thing is that the Adoptable Storage feature allows SD cards to serve as a permanent internal storage medium. This means that everything you save on your phone will be moved to the external storage (SD card) you mounted, and not your phone's internal storage. With SD cards in play, you never have to worry about your phone's storage getting full, and developing lagging problems.
I looked it up & from what I can tell it's disabled on my phone (Thanks again Samsung.). So that's not an option. Yet another reason to steer clear of Sammy if at all possible. I remember Google saying when they gave the first presentation on android that they wouldn't allow preinstalled, un-removable, then they did, & still do.
tsaxda said:
The problem is I factory reset because of being low on storage, & left off a lot of the apps I had before & I'm still every bit as low on storage as I was before if not more. What am I supposed to do when I'm not the one at fault for my phone being low on storage? I would root so I could rip out all of the samsung bloat but A. I can't afford to buy a new phone should something go wrong, & B. I don't think the galaxy On5 has a 1-click root which means having to use a windows computer which I don't have.
Click to expand...
Click to collapse
I use 20gb just for apps, caches and a tempory download folder. So if you 16gb of memory yeah I see the issue and had to trim the the tree with S4+ before.
Use this package disabler:
Home - Package Disabler
The only NON-root solution that let’s you disable any unwanted packages that come pre-installed / installed with your phone / tablet.
www.packagedisabler.com
Disable crap you don't need and then use that same app to clear it's data. The app is still there just not running and sucking up memory by adding more via data/cache.
Clear browser cache regularly, limit the phone to two browsers max. Clear data regularly on gmaps if you don't need that data or disable if you don't use it. Police the caches regularly, SD Maid (16mb) does a good job.
As for your music, vids, documents, pics, put all of that on an SD card.
Although you can use the SD card as internal memory as jwoegerbauer points out it's best not to unless you can't avoid it. You may have to though if you can't live without some of those large user installed apps.
I could cut my 10+ down to 14gb internal if I had too... so can you.
There are apps I rarely use. As pointed out already you should have at least 1gb of free space preferably 2gb or more head room.
Sort it out as what you're doing now isn't good Android husbandry.
tsaxda said:
I looked it up & from what I can tell it's disabled on my phone (Thanks again Samsung.). So that's not an option. Yet another reason to steer clear of Sammy if at all possible.
Click to expand...
Click to collapse
Not on your model without root apperantly.
How to adopt SD card as internal storage on Samsung devices?
I recently upgraded to 6.0.1 Marshmallow on my Galaxy S5 and I would like to adopt an SD card as internal storage. However, there is no option to do this. When I format the SD card, there is no "
android.stackexchange.com
It can cause operational issues anyway including crashes. Try to use the KISS (keep it simple studip) principle whenever possible to limit things that can go wrong.
tsaxda said:
I looked it up & from what I can tell it's disabled on my phone (Thanks again Samsung.). So that's not an option. Yet another reason to steer clear of Sammy if at all possible. I remember Google saying when they gave the first presentation on android that they wouldn't allow preinstalled, un-removable, then they did, & still do.
Click to expand...
Click to collapse
Whether Adoptable Storage is default feature on a phone or not can easily queried with following ADB command sequence:
Code:
adb devices
adb shell "sm has-adoptable"
If true is returned than phone has this feature.
tsaxda said:
My phone (Samsung Galaxy On5) has over 200 mb of storage free, & it still alerts me daily that I'm running low on storage. If I try to install anything from the play store, even something that's less than a MB in size it displays a popup asking me to uninstall a bunch of apps to make room. I just installed something on another device then transferred it over to this one (saved on SD so It's not taking up any internal space) & tried to sideload it & it still wouldn't install it. Is there a fix? It seems to me like Google has no real interest in fixing major issues with Android that have existed practically since the beginning like devices being "low on storage" while Android is the top mobile OS. Perhaps if something like Pinephone would actually succeed & give Android some competition Google would care & address the issues? /r (By the way, there really should be an '<r> </r>' tag.)
Click to expand...
Click to collapse
200mb its nothing storage broh
I have a ROG 5 Tencent version with Global ROM, .86 build.
Found out that my storage was for some reason almost full. Checked on Android's storage manager and found that System App "Media Storage" is taking up 36.2GB of space. Also checked with DiskUsage, and it seems this "Media Storage" is exactly the same amount as all data under "media", which would be all videos and downloads (all non-app files). So it seems for some reason the data is being duplicated.
Upon research, I found two things:
1. This also happened to OnePlus users, and apparently the data isn't actually duplicated in Media Storage; it's just incorrectly displayed, and you can go above the displayed storage limit. If this is what is also happening, it's still a problem for me because if I try to sync data from my computer, it'll stop transferring because it'll detect my phone as full.
2. Happened to some users with WhatsApp. Doesn't apply to me because I don't have WhatsApp, nor have I ever installed it on this device.
The "Clear Storage" & "Clear Cache" options for Media Storage are also greyed out, so I have no clue how to proceed.
Anyone else run into this problem? Any solutions?
Edit: updated to .151, problem still exists.
Make sure all critical data is redundantly backed up.
Try force stopping the app. Still can't app clear its data?
Sync is so much easier but I always do cut/paste for backups... once bitten, twice shy.
blackhawk said:
Try force stopping the app. Still can't app clear its data?
Click to expand...
Click to collapse
Doesn't give me an option to force stop Media Storage.
Could it be an apk with System Administrator rights be locking it out?
blackhawk said:
Could it be an apk with System Administrator rights be locking it out?
Click to expand...
Click to collapse
Only apps with admin permissions are Find My Device, Nova7, Outlook. They are also all disabled.
reica said:
Only apps with admin permissions are Find My Device, Nova7, Outlook. They are also all disabled.
Click to expand...
Click to collapse
I don't understand why it's locked down like that.
Is that normal for that device?
Make sure that under Settings -> Storage you don't have Storage manager enabled.
Media Storage isn't ACTUALLY taking up that space, though. You can't clear the data for it because it's technically not using it. It is just reporting how much data is taken up by media and the system incorrectly displays that as the amount of data used by the app.
If you look in Settings -> Storage and do the math on the totals, you'll find that the total doesn't match the one in the upper left. Taking Media Storage into consideration, I should be at 403 of 256 GB. Media Storage appears as 186 GB and my remaining storage is still 31 GB.
reica said:
I have a ROG 5 Tencent version with Global ROM, .86 build.
Found out that my storage was for some reason almost full. Checked on Android's storage manager and found that System App "Media Storage" is taking up 36.2GB of space. Also checked with DiskUsage, and it seems this "Media Storage" is exactly the same amount as all data under "media", which would be all videos and downloads (all non-app files). So it seems for some reason the data is being duplicated.
Upon research, I found two things:
1. This also happened to OnePlus users, and apparently the data isn't actually duplicated in Media Storage; it's just incorrectly displayed, and you can go above the displayed storage limit. If this is what is also happening, it's still a problem for me because if I try to sync data from my computer, it'll stop transferring because it'll detect my phone as full.
2. Happened to some users with WhatsApp. Doesn't apply to me because I don't have WhatsApp, nor have I ever installed it on this device.
The "Clear Storage" & "Clear Cache" options for Media Storage are also greyed out, so I have no clue how to proceed.
Anyone else run into this problem? Any solutions?
Edit: updated to .151, problem still exists.
Click to expand...
Click to collapse
Hi! Quite late to the party, still posting just to ask if you found any solution to this "Media Storage" issue?
My OnePlus 9RT is having the same problem now. What is worst is it is not like just "incorrectly displayed" as some users said on Reddit, here and other forums. Recently my Media Storage size went up to 58Gb and then when I went to install Grid Autosport, which takes around 4Gb space, PlayStore showed me that I have to delete apps to make space for Grid!!! So, that means the Phone is reading this Media Storage app space, its not just a virtual/incorrectly displayed number!
jitd said:
Hi! Quite late to the party, still posting just to ask if you found any solution to this "Media Storage" issue?
My OnePlus 9RT is having the same problem now. What is worst is it is not like just "incorrectly displayed" as some users said on Reddit, here and other forums. Recently my Media Storage size went up to 58Gb and then when I went to install Grid Autosport, which takes around 4Gb space, PlayStore showed me that I have to delete apps to make space for Grid!!! So, that means the Phone is reading this Media Storage app space, its not just a virtual/incorrectly displayed number!
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I think you are confusing the words with a visual misrepresentation that can be ignored. As I posted last year, it means that media storage "thinks" the files are there and is telling the system that space is used, but the physical files don't exist. It is not that the space is actually available and it's being shown incorrectly. It's that the system is reserving that space for files that aren't present. If that weren't the case, then the answer would be simply to clean out your storage of any files you don't need and free up the space.
twistedumbrella said:
I think you are confusing the words with a visual misrepresentation that can be ignored. As I posted last year, it means that media storage "thinks" the files are there and is telling the system that space is used, but the physical files don't exist. It is not that the space is actually available and it's being shown incorrectly. It's that the system is reserving that space for files that aren't present. If that weren't the case, then the answer would be simply to clean out your storage of any files you don't need and free up the space.
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Which simply means what the OP posted. At the end of the day that space cannot be used and that's a problem. Technically you are correct but you have killed the discussion on this thread by twisting it into another direction. So let me try to bring it back.
Mediastorage is a problem! It is causing the system to reserve space unnecessarily. For every 1 GB that I consume, mediastorage consumes and equal amount of space (at least from the OS's POV).
@twistedumbrella Stop saying that it is a "visual representation". And you're 100% wrong. The answer isn't to clean out our own files. The answer is to stop mediastorage from causing the OS to reserve space unnecessarily.
mugenishere said:
Which simply means what the OP posted. At the end of the day that space cannot be used and that's a problem. Technically you are correct but you have killed the discussion on this thread by twisting it into another direction. So let me try to bring it back.
Mediastorage is a problem! It is causing the system to reserve space unnecessarily. For every 1 GB that I consume, mediastorage consumes and equal amount of space (at least from the OS's POV).
@twistedumbrella Stop saying that it is a "visual representation". And you're 100% wrong. The answer isn't to clean out our own files. The answer is to stop mediastorage from causing the OS to reserve space unnecessarily.
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Interesting. This problem is being seen on other makes as well. May be related to the OS version or the media storage app; they're all might be using the same open source code.
Or both together. Scoped storage sucks... just a guess.
Back up all critical data redundantly first then play with it to try to find the app(s) responsible as in indicated in the link above. Do some more Google searches for the same issue, it doesn't have to be your exact make/model neccesarily to apply.
Is it a clean load loaded after firmware upgrades? Was it hand loaded rather than a automated transfer app like Samsung's SmartSwitch? These apps are known troublemakers when going cross device or platform.
Try to develop a work around... more fun times with Android.
Play with it.
Got my Oneplus 9 same problem with os11. maybe only google can resolve this issue?
Were you able to fix or found a fix on this, i just checked mine and this "Media" app taking a lot of storage on my Xiaomi 11t pro