SD card dismounts when Google Play updates or installs - General Questions and Answers

Hello all,
My HTC One M8 (running Android 6.0) has started having problems with Google Play, and an SanDisk 64GB Mobile Ultra Micro SD (SDXC) memory card (Class 10, UHS-1). I have been using the same memory card with this phone since 2014 (set up as internal storage since May 2017) without any problems.
Since last Monday, when Google Play updates or installs an app (whether on the phone or on the SD card), the phone loses the card - as though it has been removed. This is usually very brief (a few seconds), and would normally be no real inconvenience. The big problem is that it is often accompanied by a clumsy phone restart - apparently a crash - that tends to disorder the phone's settings at random (e.g. app permissions, quick setting options, account sync settings, etc).
So far, this phantom dismount does not happen in any other situation, and I continue to use apps installed on the SD card without any problems. Like I said: the problem occurs whether or not the app that Google Play is dealing with is installed (or being installed) on the SD card.
Can anyone help me to solve this? Thank you in advance.

Related

Soft reboot when Ext SD card in Cap

I am having maddening issues with my Cap (running KJ3 rooted). When the SD card is inserted, it becomes very unstable and soft reboots - usually on startup (and repeats ad infinitium). If I start up without the SD card, I am stable, but I have many apps that KJ3 defaults to installing on the SD card. The problem occurs whether I insert the card before boot up, or insert after it has started up.
I have the same issue with 2 different cards. I tried a brand new class 10, 16GB. I restored apps from my TiBu backup which I had copied from the old card to new (on PC) - not sure if that is the issue...
Anyone have any ideas?
Well, if I am not mistaken, apps which are installed to SD are not on the removable SD card, but on the captivate's "Internal SD", which is the 16GB... well actually about 13GB after the phone's "internal Storage" partition is lopped off of it.
I would try a reflash and then test it before you install the apps.
rfound said:
Well, if I am not mistaken, apps which are installed to SD are not on the removable SD card, but on the captivate's "Internal SD", which is the 16GB... well actually about 13GB after the phone's "internal Storage" partition is lopped off of it.
I would try a reflash and then test it before you install the apps.
Click to expand...
Click to collapse
I've been down that road more times than you can imagine - flash, wipe in recovery, and reload. I had thought that it was the .androidsecure directory on the external SD that held the parts of the apps that move. what is clear is that this only happens with the external SD card inserted and mounted, and almost always happens within 10 minutes of startup or the previous cycle, i.e., before any program launches other than TouchWiz and often before any email sync (this is my work phone, syncs with Exchange 2007 server).
I did get a list of all apps that have the start on boot permission, not sure if any of these are regular problem children, they are, on my phone (not sure why some of them need that permission, but that's a different story):
Amazon MP3
Amazon Appstore
Contapps
Dolphin Browser
Finance
FIOS Remote
FilghtView Free
Folder Organizer
GetJar
Gmail
Goggles
Google Voice
Handcent SMS
iCookbook
Lookout
Maps
Market
MLB.com At Bat 11
Office Talk Free
OfficeSuite
Pocket Casts
Pocket Informant
ReadItLater
ScoreCenter
SeekDroid
Super Manager
Superuser
Titanium Backup
TuneIn Radio Pro
United Airlines
Wordsmith
Did you move the apps back to internal memory after restoring them? Iirc, when using the later leaks, they install all the apps to external sd(if there is one in the phone).
mrhaley30705 said:
Did you move the apps back to internal memory after restoring them? Iirc, when using the later leaks, they install all the apps to external sd(if there is one in the phone).
Click to expand...
Click to collapse
Going to start doing that, the next time I have a stable spell with the card in. The problem is that the failure is intermittent. It doesn't fail every time I have the SD card in, but every time it does fail, I have the card installed, and it usually takes awhile before it starts working again. Thinking about another factory reset and then reinstalling apps without TiBu help or the card in, at least until I get all of the ones that startup in main memory to eliminate that possibility.
Of course with the Epic finally getting the official upgrade, kind of want to hold off until the Captivate image finally comes out, that way if it is a hardware problem. I'll be on stock for the warranty exchange.
Arggh... maddening problems continued.
The phone stayed up (with SD card in for about 16 hours), during that time I moved every app with the permission to launch on boot to main memory. I then had the kernel panic, or whatever the soft boot actually is, occur while in Pocket Informant.
I then watched it cycle through display PIN-lock screen, start media scan, screen shut off, and then re-boot seven times, approximately every three minutes while never touching the phone. Some times I saw on the status bar "Media scan completed", sometimes it had the icons.
After powering down, and starting up from off - it is now up again, who knows for how long.
So unfortunately, I can now say this is not just a startup issue; I can also say that something that happens during startup (or at least the kernel launch) creates the conditions for this reboot cycle to occur.
Anyone out there have any ideas?
stoobie-doo said:
Arggh... maddening problems continued.
The phone stayed up (with SD card in for about 16 hours), during that time I moved every app with the permission to launch on boot to main memory. I then had the kernel panic, or whatever the soft boot actually is, occur while in Pocket Informant.
I then watched it cycle through display PIN-lock screen, start media scan, screen shut off, and then re-boot seven times, approximately every three minutes while never touching the phone. Some times I saw on the status bar "Media scan completed", sometimes it had the icons.
After powering down, and starting up from off - it is now up again, who knows for how long.
So unfortunately, I can now say this is not just a startup issue; I can also say that something that happens during startup (or at least the kernel launch) creates the conditions for this reboot cycle to occur.
Anyone out there have any ideas?
Click to expand...
Click to collapse
question what kind of sd card do you have in there as in what class? class 10s can cause issues . wait i see .. have you tried a class 4 or 6? I had mutiple 10s cause issues like this and exchanged for a 4 and all issues went away .. or you can format the card on your computer using fat32 and set to 32k sectors but that did not work for me ..
xhozt said:
question what kind of sd card do you have in there as in what class? class 10s can cause issues . wait i see .. have you tried a class 4 or 6? I had mutiple 10s cause issues like this and exchanged for a 4 and all issues went away .. or you can format the card on your computer using fat32 and set to 32k sectors but that did not work for me ..
Click to expand...
Click to collapse
I had a 16GB class 4 (Patriot) in. I just replaced it with a PNY 16GB Class 10. Both have had the same issues (currently using the Class 10). Both were formatted in the phone itself - so assuming they are FAT32.

Major issue - apps on SD card "dissappear"

Hello all,
I spent the last couple of hours to install a large number of apps, games etc. to my shield tablet (after a lollipop factory reset). I moved most apps to the SD card from the app manager.
Then, I restarted - and all the apps i moved to to the sd card have disappeared. A few seconds later they came back in the application folder - but they did not come back to the desktop.
I tried again - put them on the desktop and in folders - then restarted. The same thing has happened: they disappeared from the desktop.
Initially they were not in the app folder either - but then they appeared a few seconds later.
It seems like lollipop has difficulty seeing if there are a large number of apps on the SD card and therefore removes them all from the desktop?
This is a major issue as I never experienced such a thing with Kitkat...
Any thoughts?
I had this same issue and solved it. It is an SD card formatting issue.
My suddenly root-less Shield's apps couldn't write into my SD card and some icons kept disappearing from the home screens. I dug into the first issue (since Lollipop reportedly removes Kitkat's limitation in that aspect), and it seems all you need to do is format your card (in a PC) in NFTS. Cards come in exFAT by defect and formatting them in android uses that format as well, and for some reason apps in Lollipop can't write in an exFAT card. Formatting in NFTS not only allowed my file explorer to write onto the SD card, but it stopped the icons disappearing from my home screen as well.
Hope this helps!
Varmer said:
I had this same issue and solved it. It is an SD card formatting issue.
My suddenly root-less Shield's apps couldn't write into my SD card and some icons kept disappearing from the home screens. I dug into the first issue (since Lollipop reportedly removes Kitkat's limitation in that aspect), and it seems all you need to do is format your card (in a PC) in NFTS. Cards come in exFAT by defect and formatting them in android uses that format as well, and for some reason apps in Lollipop can't write in an exFAT card. Formatting in NFTS not only allowed my file explorer to write onto the SD card, but it stopped the icons disappearing from my home screen as well.
Hope this helps!
Click to expand...
Click to collapse
Thank you for the help. I am able to write to the SD card (Formatted in the tablet).
The issue I think is a timing issue:
Lollipop boots up - before it loads the long list of apps from the SD card.
So immediately, during boot, those apps I moved to the SD card are not visible, therefore their icons are removed from the desktop or folders.
Then, a few seconds later the SD card read completes and the apps become visible in the apps folder. However, by that time the icons on the desktop are already drawn, so the apps are not on the desktop (or dock) any more.
Very frustrating. I will try to use an alternative launcher now - hoping that that will work better ...
If it does not, I will try moving the apps back to main memory to see at how many apps do I start getting the problem. (If I had only 5-10 apps on SD card, this problem did not existed. I experienced it only when I moved 20+ apps to SD)
Either way: this is not normal...
If you formatted in the tablet you're still in exFAT. I had the same delay you speak of, but it's gone now with my card in NFTS. Never had an icon disappear ever since I reformatted, I even tried just now to make sure and everything works like a charm. I think you should give it a try, even if it is to discard possible sources of error.
Anyways, good luck!
Varmer said:
If you formatted in the tablet you're still in exFAT. I had the same delay you speak of, but it's gone now with my card in NFTS. Never had an icon disappear ever since I reformatted, I even tried just now to make sure and everything works like a charm. I think you should give it a try, even if it is to discard possible sources of error.
Anyways, good luck!
Click to expand...
Click to collapse
I see what you mean - makes sense. Will copy all data from microsd to my PC - reformat and recopy. Lets see how that changes things.
Thank you
Gadgetguy2005 said:
I see what you mean - makes sense. Will copy all data from microsd to my PC - reformat and recopy. Lets see how that changes things.
Thank you
Click to expand...
Click to collapse
Update: formatted card to NTFS. Results are exactly the same. The apps on the microSD take about 10 seconds to show up (I have about 50 apps on the microsd...).
So that did not solve the problem.
I will set up nova launcher now. Lets see if that helps to solve this (not a real solution - but could be a good work around)
Gadgetguy I think your tablet did not update correctly, becuase after updating to lollipop I have 0 issues, no lag, wifi is much better - getting 2-3 bars where previously getting only 1 and no issues related to sd card (i am on the same formatting when i took my card out of the box)... Or maybe there is a problem with build and results of upgrade vary from tablet to tablet and i am one of the lucky ones
Goodluck, hope you find your solutions soon
What is your SDcard ? Brand ? Model? NTFS ? Cluster Size ?
Judge584 said:
What is your SDcard ? Brand ? Model? NTFS ? Cluster Size ?
Click to expand...
Click to collapse
ADATA Premier Micro SDXC UHS-1 U1 CLASS10 64GB Memory Card - formatted NTFS, default cluster size (dont remember what I used - will check).
If default it is 4kb. Try with the max : 64kb.
For reference, mine is a SamsungSDXC Pro UHS-I 64GB
Mine is Samsung Grade 1 Class 10 64GB Evo Micro SDXC Memory Card, Fat32 - for reference too
Unresolved Issue
First, since when is NTFS the preferred format for Android??
Second, this same issue has been unresolved and persistent on the Google Now launcher for a long time, research it. All these format and speed questions are grabbing at straws. The issue is REAL and nobody is owning up to it. Google never has and now Nvidia will not with their launcher either. The new Nvidia launcher looks and acts just like the Google now launcher in form, function and this bug.
Nova Launcher does not have this issue and I was forced to switch to it even though I hate the overhead.
Judge584 said:
If default it is 4kb. Try with the max : 64kb.
Click to expand...
Click to collapse
Is this necessary/recommended? I just reformatted mine with the default and I haven't copied anything over yet, so if this is better in any way, I'd like to go ahead and reformat now.
Yes it is, you have to be closest to the best setting. 128kb is default out of factory, so go with 64kb the closest you can do with NTFS.
Varmer said:
I had this same issue and solved it. It is an SD card formatting issue.
My suddenly root-less Shield's apps couldn't write into my SD card and some icons kept disappearing from the home screens. I dug into the first issue (since Lollipop reportedly removes Kitkat's limitation in that aspect), and it seems all you need to do is format your card (in a PC) in NFTS. Cards come in exFAT by defect and formatting them in android uses that format as well, and for some reason apps in Lollipop can't write in an exFAT card. Formatting in NFTS not only allowed my file explorer to write onto the SD card, but it stopped the icons disappearing from my home screen as well.
Hope this helps!
Click to expand...
Click to collapse
Worked here, thank you
DavidSchrader said:
First, since when is NTFS the preferred format for Android??
Second, this same issue has been unresolved and persistent on the Google Now launcher for a long time, research it. All these format and speed questions are grabbing at straws. The issue is REAL and nobody is owning up to it. Google never has and now Nvidia will not with their launcher either. The new Nvidia launcher looks and acts just like the Google now launcher in form, function and this bug.
Nova Launcher does not have this issue and I was forced to switch to it even though I hate the overhead.
Click to expand...
Click to collapse
Thank you David : you are probably right. I may have had the same on kitkat, but since there I never used the factory (google or nvidia) launcher I did not run into issues.
On lollipop I wanted to avoid to use a third party launcher - hence the problems.
I use now Nova launcher - and it works. (And formatting to NTFS did not help - it had zero results)
My SD card (Sandisk 64Gb) is formatted to NTFS apps disappearing
I am having the same app disapearances. most of my apps have been moved to my NTFS SD card. I can't format it to FAT32 as my Shield tablet won't recognize it. Under storage it just states to insert SD card and mount it. rather than displaying the stats on the SD card (space used, space free) so my card HAS to be NTFS as of today I am having disappearing apps and they don't appear after a few mins and sometimes I have to reboot my tablet up to 10 times before they show up! this is beyond annoying! what is the point of being able to store apps on external storage when the apps disappear like that?!
I'm on 5.1, having reboot "Android is Optimizing", and stalled loading of apps after boot from NTFS formatted 64 gig class 10 Samsung memory card, along with USB OTG not working. Has anyone came across a solution for any of these?
mskulltula said:
I'm on 5.1, having reboot "Android is Optimizing", and stalled loading of apps after boot from NTFS formatted 64 gig class 10 Samsung memory card, along with USB OTG not working. Has anyone came across a solution for any of these?
Click to expand...
Click to collapse
I wrote a tutorial on how to get rid of the optimizing notice, plus a ton of other improvements for ota 3
http://forum.xda-developers.com/showthread.php?t=3118187

SD Card slowing down Android ?

Hi, It's my first post here on XDA-Devs.
Here's how my story goes. I bought an ASUS ZenPad C 7.0 few days ago (Less than a week maybe). It was working great. I didn't install many apps (only 2-3 till now). It was working great until yesterday. I bought a SD card (32 GB) which is full of study content. All the content was already in it when I got it.
My device supports upto 64 GB expandable memory. But when I insert it into the tablet, the tablet lags, lags terribly ! It lags so bad that I have to forcefully shut it down. I can't remove the battery so have to hold the power button for 30+ seconds to do this.
My thought for the reason :
1) The ZenUI keeps crashing, even without the SD card.
2) The android on this device is not well coded. It's bugged. Alarms keeps on vibrating the device until I force stop the clock application.
I think I should root my device and install cyanogenmod because it's far better than what i received in the package. It might fix the alarm and UI crash issue and the most important SD Card issue.
That's all. Help me please.
thenewgengamer said:
Hi, It's my first post here on XDA-Devs.
Here's how my story goes. I bought an ASUS ZenPad C 7.0 few days ago (Less than a week maybe). It was working great. I didn't install many apps (only 2-3 till now). It was working great until yesterday. I bought a SD card (32 GB) which is full of study content. All the content was already in it when I got it.
My device supports upto 64 GB expandable memory. But when I insert it into the tablet, the tablet lags, lags terribly ! It lags so bad that I have to forcefully shut it down. I can't remove the battery so have to hold the power button for 30+ seconds to do this.
My thought for the reason :
1) The ZenUI keeps crashing, even without the SD card.
2) The android on this device is not well coded. It's bugged. Alarms keeps on vibrating the device until I force stop the clock application.
I think I should root my device and install cyanogenmod because it's far better than what i received in the package. It might fix the alarm and UI crash issue and the most important SD Card issue.
That's all. Help me please.
Click to expand...
Click to collapse
I've certainly read of issues with the ZenUI before, so if a root is available and you're comfortable doing it then it may be worthwhile.
But what do you mean that all of the content was on the SD card when you go it? You purchased/received it loaded with content? Have you loaded the SD card into any other devices or a PC? Do other devices lag in a similar manner?
Also, have you tried loading any other SD cards into it? If you have any empty one, or maybe one with just a few photos and/or songs, that could be a useful test.
thenewgengamer said:
Hi, It's my first post here on XDA-Devs.
Here's how my story goes. I bought an ASUS ZenPad C 7.0 few days ago (Less than a week maybe). It was working great. I didn't install many apps (only 2-3 till now). It was working great until yesterday. I bought a SD card (32 GB) which is full of study content. All the content was already in it when I got it.
My device supports upto 64 GB expandable memory. But when I insert it into the tablet, the tablet lags, lags terribly ! It lags so bad that I have to forcefully shut it down. I can't remove the battery so have to hold the power button for 30+ seconds to do this.
My thought for the reason :
1) The ZenUI keeps crashing, even without the SD card.
2) The android on this device is not well coded. It's bugged. Alarms keeps on vibrating the device until I force stop the clock application.
I think I should root my device and install cyanogenmod because it's far better than what i received in the package. It might fix the alarm and UI crash issue and the most important SD Card issue.
That's all. Help me please.
Click to expand...
Click to collapse
try factory reset and again configure it with the sd card insertes in it
Good Son 5 said:
I've certainly read of issues with the ZenUI before, so if a root is available and you're comfortable doing it then it may be worthwhile.
But what do you mean that all of the content was on the SD card when you go it? You purchased/received it loaded with content? Have you loaded the SD card into any other devices or a PC? Do other devices lag in a similar manner?
Also, have you tried loading any other SD cards into it? If you have any empty one, or maybe one with just a few photos and/or songs, that could be a useful test.
Click to expand...
Click to collapse
The SD Card was loaded when it was purchased. And I've tried other SD card (4 GB) and it didn't lag. I Can't try this 32 GB SD on other device as it's won't work on a device with different IMEI number.
Maybe the SD card is the problem ?
droid_god said:
try factory reset and again configure it with the sd card insertes in it
Click to expand...
Click to collapse
I've already tried that. Doesn't work. As i said, the tab lags only when the sd card is inserted.
thenewgengamer said:
I've already tried that. Doesn't work. As i said, the tab lags only when the sd card is inserted.
Click to expand...
Click to collapse
maybe there is extra load from the study material.
does that have any auto run feature on windows. that allows ypu to open and access the contents
thenewgengamer said:
The SD Card was loaded when it was purchased. And I've tried other SD card (4 GB) and it didn't lag. I Can't try this 32 GB SD on other device as it's won't work on a device with different IMEI number.
Maybe the SD card is the problem ?
Click to expand...
Click to collapse
Well the Asus ZenPad you got is only listed with 1 GB of RAM and a fairly modest resolution, so if there are graphics automatically loading when the SD card is put in then it may be creating the lag on the device.
But you say that the SD card will only work with that device? That seems strange to me. What happens when you try putting it in a PC? Or do you only have the ZenPad to work with?
Do you know what brand the SD cards you have are (both the 32 GB that doesn't work and the 4 GB that has no issues)? And is the 4 GB card completely empty? Have you ever seen any notifications with the 32 GB cards that it is unmounting from the device on its own?

Internal Storage showing more than 100% full.

I'm having a problem with my Z3, where it seems to be counting data and/or apps stored to the external SD card as part of the internal storage, which is leading the phone to show as being full when it isn't.
As you can see in the screenshots below (no you can't because all my xda posts are somehow gone and I'm back to being a noob who can't post links) , my 16gb phone believes that it contains more than 22gb of data, the main problem being more than 16gb of apps, which are in reality stored on the SD card.
When I eject the SD card, the apps disappear, and the internal storage drops to what looks like the correct level (with apps showing at 5.88gb).
Some of the apps, notably Amazon underground and Vainglory, seem to be much larger than they should be, e.g Vainglory at over 4gb, when it should be 1.25gb, and Amazon being more than 2gb when it should be around 124mb (as they are on my Nexus 9). So it looks to me that somehow the phone is counting the apps and data stored on the SD card more than once. I've tried tried uninstalling both of those apps, incase it is an Amazon underground issue (vainglory is installed from Amazon). That helps free up some space (apps still show over 10gb though), but the next biggest app is Google Play Music, which is also showing data that is stored on the SD card as being part of the internal storage. When I reinstall Vainglory from the Playstore (still storing the data on the SD card), it shows as being 3.47gb, smaller but still way too big. So the problem is clearly not related to Amazon.
I'm running a stock Sony rom, Android 6.0.1 build 23.5.A.1.291 on a D6603.
Can anyone help me with this before I go nuclear and factory reset it again?

P30 (EMUI 10) - Write permission to Memory Card suddenly disabled for 3rd party apps!

Hi there !
Has anyone experienced this issue?
https://forum.xda-developers.com/mate-20-pro/help/write-to-sd-card-emui-10-t4017037
When I first got my P30, I restored a backup I had on my Galaxy S7 and everything seemed to work fine.
I had set up some 3rd party apps to have access and store things to the Nano Memory card.
For example Pocket to save its downloaded articles to the external card, Flud to store downloads on the memory card, etc.
I was also storing some Nova Launcher backups to the memory card.
The memory card is an original and quite expensive Huawei 128GB NM card.
Two days ago all of a sudden MixPlorer could not copy files from internal storage to the NM card.
Nova Launcher could not access the card either.
Every single 3rd part app could not have access.
Only Huawei apps (and I think Google apps, too) can have access. Huawei Files manager has no issue moving / copying files from internal to the memory card, the Camera app can save photos to the memory card just fine and I think Google News can save articles to the memory card.
Also, plugging P30 via USB to my Windows PC and using Huawei HiSuite has no issues. This way the NM card is accessible.
Yesterday morning I formatted the NM card (via the phone) and then I also did a factory reset to the phone and set it up again from scratch !
I also removed the card to clean it and then inserted it again to the phone sim/nm tray.
These steps did not fix the issue !
Now this might have been a coincidence but in the afternoon I realized that Google backup was stuck to "waiting to backup" so I used ADB commands to fix this known bug. I followed these instructions: https://forum.xda-developers.com/mi-8/how-to/guide-google-backup-waiting-to-backup-t3895101
After that - it might be a coincidence, though - I could write to the NM card ! It seemed that the issue was resolved. Somehow 3rd party apps could have write access permission to the NM card !
I was happy, but today when I woke up the problem had resurfaced !
I tried installing every single Root Explorer there is in the Play Store, but none worked. I also tried with like other 5 File Explorers to see if they could re-enable access to write to the NM card, but nothing worked.
I have enabled Developers options & then enabled "Force allow apps on external storage" but this does not solve the problem, either.
Any ideas what could be happening here ?
Could this be a bug with EMUI 10 and the write permissions to the external storage ?
I'm thinking that if this was a corrupted NM card issue, then neither Huawei Files manager, or Camera app, etc would be able to write on the card, right ?
Any help would be appreciated !

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