I have a Galaxy S6 with a faulty power button.
I took it to a Samsung Repair Centre.
After "diagnosing" the problem (which I had to pay for), I was told that the faulty power button was due to "liquid damage" (it has never been in water everything else works fine).
They said it would cost £180 to repair and would require they replace the whole motherboard.
I refused as I cannot afford that repair and would rather consult a third party shop or purchase a brand new phone.
Unfortunately, the state I received the phone back in unusable.
Before the phone was sent in, it was at least in a state where I could at least use it (providing I kept it charged and did not power it off).
Now its just stuck in a recovery mode => restart => no command (boot loop), and I cannot select an option from the recovery mode screen because the power button does not work.
I planned to flash the stock firmware to try in order to get it out of this loop, and I can get it to boot to download mode as the volume buttons and home button work fine.
However, now when I'm at the cyan warning screen it prompts me for volume up to continue.
I press volume up and nothing happens. I know that these buttons work for a fact as in recovery mode I can navigate up and down.
Any ideas whats going on? or what I should try next?
Videos of the issue
(Tinfoil theory: Did they purposefully lock down download mode after inspecting it?)
If you have time, continuously keep pressing volume up and power until it gets you into Odin. Best of luck.
We're on slightly different devices, but mine has the same defect. The power button failed overnight, it worked to start the device but afterwards, the power button became stuck in the pressed state and I couldn't lock the device (not mechanically, it is still clicky). The volume down button still worked (I don't have to hold power to force a restart because it's stuck in the pressed state), I wanted to take a look at the knox status in the download mode, it didn't respond to volume up, this means that it's dependent on not having power pressed. I somehow got the restart confirmation to show with the power button, twice, so it's not completely defective. The volume down button cycled through being stuck and non-clicky, working normally, and being stuck while being mostly clicky, like the power button, though it doesn't seem to be stuck in the pressed state. It's likely because I kept pushing Volume Down for hours in a terminal emulator. Today, it takes 5 mins of torturing Volume Down to restart the device. Eventually, it might fail completely. This device seems to be able to ignore volume up / down if those buttons are stuck and work almost completely normally.
Related
Hello,
Hopefully I'm in the right place for posting something that seems to be this simple. The start of my problem is that the tablet will not stay off. When I try to shut it down, it shuts down normally, but then it starts to display the battery icons like it is plugged in and charging, but it is not connected to power. I can leave it in sleep mode and the charging thing will not happen, but turning it off displays the power charging screen and it further drains the battery. I figured something is screwy with the system so I would try to reset it to factory defaults. Now I have the other problem...
So I am trying to restore to factory defaults and I know to do this I have to start from off and hold down the up volume and the power button for a few seconds and as soon as the tablet starts to turn on release the power button but not the volume up button, and it should get me into the recovery/download screen. Unfortunately that is not working. I hold down the Volume up button and briefly hold the power button (3 or 4 sec or so) and I see the Samsung Galaxy Tab 2 7.0 startup screen and let go of the power button (still holding the Volume up button). Next I see the spinning blue circle around the Samsung logo and the tablet reboots. I can release the volume up button at any time after that and the results are the same, it just reboots. It's like it isn't seeing the volume button.
I have tried using the volume Down button instead of the volume up button but that too is just like I am not pushing any volume button at all. Once the tablet is on, the volume buttons function normally, so the switches are good.
Since I got this tablet used could someone have loaded something onto it preventing it from being rebooted into recovery/download mode? Maybe some custom firmware or something. I'm at a loss as to where to go next. Since I can't boot into recovery/download mode I can't get into Odin.
Any help is appreciated.
Rick
Hi. The tablet isn't rooted, is it? Can you try to boot it into download or recovery with the "quick boot" app from google play?
I don't think it is rooted, but I can't tell for sure since I can't connect to the Google play store. I tried downloading using the web browser, but my battery dies before if finished. I'll try swapping batteries and see what I can figure out. Thanks for the idea.
Rick
No, the device is not rooted. it also is not charging and I had a heck of a time getting it to connect to the play store. I think I need to try and reload the OS, but without being able to get into ODIN, or reboot into recovery, I'm not sure how to proceed. any suggestions?
When the battery thing appears do the power- volume up thing and hold it until the gtab logo appears.
I've tried that, and it just boots up as if I wasn't holding the volume button at all. Once the tab is booted, the volume buttons work as normal. I've even tried putting a different power/Volume/IR unit in (from a working tab with a broken screen) and that didn't make a difference.
I left the tablet all weekend and it just keeps showing that it is charging when not plugged in. By Monday the battery was 100% dead. It won't even charge. If I replace the battery with a battery from a working unit I'b back in the same place where I can't get it to boot to Recovery/download.
So my GS3 has been fine up until about an hour ago. It looks like the power button is somehow stuck to "on," as in, the button acts like it's always being pressed.
The physical button isn't stuck down. It clicks just fine. Here is my problem, I'm rooted with a custom recovery. I can't get into download mode to odin back to stock. whenever I press vol up to go into download mode it immediately reboots or boots the phone up.
Am I completely hosed here? If I take the battery out and put it back in it immediately powers up(hence why the power button is stuck in "on"). Also, another factor proving that the power button is always triggered as if held down is I can pop the battery in and just press vol down and home and it will launch into the initial download mode screen(press vol up to continue).
EDIT: I want to odin back to stock in order to send it in for warranty replacement.
antiseen said:
So my GS3 has been fine up until about an hour ago. It looks like the power button is somehow stuck to "on," as in, the button acts like it's always being pressed.
The physical button isn't stuck down. It clicks just fine. Here is my problem, I'm rooted with a custom recovery. I can't get into download mode to odin back to stock. whenever I press vol up to go into download mode it immediately reboots or boots the phone up.
Am I completely hosed here? If I take the battery out and put it back in it immediately powers up(hence why the power button is stuck in "on"). Also, another factor proving that the power button is always triggered as if held down is I can pop the battery in and just press vol down and home and it will launch into the initial download mode screen(press vol up to continue).
EDIT: I want to odin back to stock in order to send it in for warranty replacement.
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I literally had the exact same problem yesterday and today. What I did was unscrewed the little screws holding the back plate on and this gave me more access to the power button. I popped the plastic cover of the power button off with my fingernail and proceeded to lightly press and jiggle it. This allowed for it to work temporarily which gave me time to odin back to stock and now my phone is being replaced under warranty.
Best of luck!
Have you tried massaging the button back and forth to try to loosen it? It might be easier than removing the screws to access it more. (If it works)
Literally just started happening to me yesterday also. Not quite to that extent, it randomly clicks on and the power menu jumps up over everything I do, but maybe I should return to stock before it does get stuck down. Either of you use the ZeroLemon 7000 ma/h battery and case?
I have researched the "related threads" and none are similar to the issue I am having.
The phone turned off midcall and fails to turn on afterwards. I thought it was the battery, but it still fails to turn on after charging over night.
It boots up to show the logo, after a battery pull and turns back off.
If I I press down the power button + down volume+ menu, I get the warning about a custom install of an OS may damage the phone and if i want to continue to press the volume up, or cancel.
The phone only lasts about 5 seconds, after every battery pull, other wise it won't turn on again.
I haven't gotten a blank white screen nor the Android logo.
Thank you.
Update: I believe I confirmed it is a power button issue.
What I used to confirm it was pressing the volume down button and menu without the power button and was able to see the Warning as if I had pressed all three. Also, the phone vibrates as soon as I place in the battery.
Issue now is: Supposedly the cause is due to a stuck power button, but physically the power button is not stuck. It clicks when pressed.
I have a really big issue. After attempting to get into recovery mode with my S7 which has a broken power button due to water damage it tried to install a system update despite I didn't perform any update and now it shows no command and kicks me into recovery mode but I cannot choose any option because my power button is broken.
I've also tried holding Volume Down + Home Button but when entering download mode I cannot proceed when pressing Volume Up. Nothing happens and I can only get out of there when holding Volume Down for 5-10 seconds and the the first mentioned thing happens again. Is there anything I can do without replacing the damaged part?
Take your back panel off and try fixing your power key manually. However taking your back panel off will remove your IP68 water resistance.
Wattsensi said:
Take your back panel off and try fixing your power key manually. However taking your back panel off will remove your IP68 water resistance.
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The back panel has already been replaced once (but improperly) by the previous owner and it already has a tiny gap at the top of the phone, so no water resistance anymore. I'll try it out when I can. Thx for your answer
LNCRFT said:
I have a really big issue. After attempting to get into recovery mode with my S7 which has a broken power button due to water damage it tried to install a system update despite I didn't perform any update and now it shows no command and kicks me into recovery mode but I cannot choose any option because my power button is broken.
I've also tried holding Volume Down + Home Button but when entering download mode I cannot proceed when pressing Volume Up. Nothing happens and I can only get out of there when holding Volume Down for 5-10 seconds and the the first mentioned thing happens again. Is there anything I can do without replacing the damaged part?
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I've the same problem, but it happened after my S7 turned off because the battery reached 0% (I was sleeping).
My power button is also broken, and volume up doesnt work in download mode, but it was working fine in Android.
Hi Everyone,
Phone decided to randomly turn off (at around 80% charge) and now won't boot. Have tried all the basic TS guides.
have tried:
-Charging - no on-screen displays
-Holding power button for various intervals
-Button combinations (Power + vol up....etc)
Connecting to PC gives me an indication that it has detected a USB connection, then consistently after ~40s I get the disconnect notification sound. Then off for 20s and the the cycle repeats.
I'm assuming it is stuck in bootloop for some reason but still nothing from the screen.
Phone hasn't been dropped, rooted, is running stock ROM etc...
any ideas?
Assuming the bootloop isn't caused by hardware failure then you can try forcing your phone into its Recovery mode by holding down the power button and volume down button simultaneously. From here, you may be able to roll your phone back or restore a previous backup. However, this often results in data loss, which isn't ideal, so you might have to weigh up your options.
If this doesn't work, you'll need to enter your smartphone's Safe Mode. When your phone is booting, and you see the manufacturer's name appear, press and hold the volume down button to put your device into Safe Mode. Here, you can follow prompts to hopefully remove whatever program, app, or software updates forced your phone into a bootloop.
xXx yYy said:
Assuming the bootloop isn't caused by hardware failure then you can try forcing your phone into its Recovery mode by holding down the power button and volume down button simultaneously. From here, you may be able to roll your phone back or restore a previous backup. However, this often results in data loss, which isn't ideal, so you might have to weigh up your options.
If this doesn't work, you'll need to enter your smartphone's Safe Mode. When your phone is booting, and you see the manufacturer's name appear, press and hold the volume down button to put your device into Safe Mode. Here, you can follow prompts to hopefully remove whatever program, app, or software updates forced your phone into a bootloop.
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Click to collapse
It won't boot at all, the screen doesn't turn on. But surely something like this doesn't just randomly fail
My recommendation: take phone to authorized service center and let them try to fix it.