HTC U11 - connection delay with the bluetooth car multimedia system - HTC U11 Questions & Answers

Hi guys,
My HTC U11 has a strange behaviour whenever is connected via bluetooth to my car audio system (Mercedes Comandonline NTG 4.5), resulting in a delay in answering the phone calls either using the car commands or answering to the phone directly; sometimes the call is answered to the phone but on my car system the phone is still ringing and only after few seconds I can hear the caller in the car speakers. The first connection with the car system when I am getting in the car is delayed as well.
I tryed already to unpair and pair back the phone with the car. I tryed to use another ROM (custom rooted ROM), but the result is the same: the delay is still there.
Now I'm back to the official ROM.
I am mentioning that my car system is genuine and I had been using it before with no issues together with HTC M9 and Samsung S7 Edge.
Does anybody have an ideea about this issue ?
Thanks

I have this, too, intermittently. Only noticed it after software 1.28.617.30. Maybe this is the issue.

I have previously experienced delayed BT audio only when watching a YouTube video, but I think all European cars suffer the same.
My HTC One M8 had no issues in my W203 but did in my W205. A MB firmware upgrade helped.
Since using my U11 I still have the delayed video audio, but the calls and connections have been ok.
I’d check again for you but my W205 is at the repair shop after a parked Hit and Run.
It’s due back in 3-4 weeks so I can test for you if you still need help.
Sent from my iPad using Tapatalk

I have a delay also with bluetooth calls in my truck. It's annoying, I say hello and they say hello, we do not here each other for 3 or 4 seconds at first. I also see a delay when watching videos with Bluetooth headphones. I have the US Unlocked version

I have noticed the same issue after the latest update. It happens with Bluetooth, headphones, and regular speakers. It develops the delay randomly, and doesn't go away until a reboot. I have tried several ROMs based on the latest firmware with multiple kernel setups, and I get the same result.
Definitely a problem with HTC's latest release, if you ask me.

GLO said:
I have previously experienced delayed BT audio only when watching a YouTube video, but I think all European cars suffer the same.
My HTC One M8 had no issues in my W203 but did in my W205. A MB firmware upgrade helped.
Since using my U11 I still have the delayed video audio, but the calls and connections have been ok.
I’d check again for you but my W205 is at the repair shop after a parked Hit and Run.
It’s due back in 3-4 weeks so I can test for you if you still need help.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
When you get your car back, I would really appreciate a little help because this issue is really annoying
Sent from my HTC U11 using Tapatalk

Today I tried an iPhone 7 with my car system via bluetooth and there was no issue or delay, so my conclusion is that the issue is related to the phone or software and not the MB car system.
Sent from my HTC U11 using Tapatalk

I've had thie same issue but seem to be fixed in the new Oreo firmware.
Sent from my HTC U11 using Tapatalk

Related

Bluetooth problem with the Nexus 5

Every time I connect my Plantronics Voyager Pro HD and I'm in a conversation over the phone I hear this cracklin sound from my Bluetooth! Is anyone else having this issue? I've swithched out for a new Voyager and the problem still resides!
I think it's an android problem and not the phone ive been having Bluetooth problems since JB
Sent from my NeXus 5
I'm having the same problems with my Plantronics M100. The signal has more static than usual. Put it back on my Nexus 4, works fine. Maybe someone tested with a low-grade Bluetooth piece, since it's less evident on my crappy old Motorola H620 (though it always sounded crappy anyway).
Might be a Bluetooth stack problem. Might be a hardware thing. Hard to say at this point.
bump
Do you have other active Bluetooth devices? I see this when I have multiple connected devices and when I disable all but one at a time it works.
Sent from my Nexus 5 using Tapatalk
Works fine for my "old" Jabra 135 or Moto H350, rooted stock 4.4.2 rom & kernel.
famoustito said:
Every time I connect my Plantronics Voyager Pro HD and I'm in a conversation over the phone I hear this cracklin sound from my Bluetooth! Is anyone else having this issue? I've swithched out for a new Voyager and the problem still resides!
Click to expand...
Click to collapse
The same problem here. I have brand new Voyager Pro HD. With Nexus 5 I hear crackling & static however my caller hears me very well without crackling & static. I keep phone on my desk or in my packet same think.
I paired this headset with Nexus 4 and it works perfect, it seems like only Nexus 5 has some issue with this headset.
I noticed issue with Nexus 5 stock MusicFX, whether bluetooth to device or general usage. It seems to have come from that I believe. I am on Cataclysm and run Viper FX audio files, no crackling at all any more (using high or super audio drivers). I think the issue resides in the default android sound production and that is being sent via the bluetooth. Running 4.4.2.
Cant say ive had any issues, but there do seem to be reoccuring ones for many
Sent from my HTC One using Tapatalk
same issue here with my Stock Nexus 5 4.4.2 and Plantronics Voyager UC2 latest firmware.
Definitely looks like an issue on the phone side as it worked no problem with the Old Desire X and my PC.
Would rooting / replacing the Kernel affect the bluetooth?
I did want to keep this phone as stock as possible this time.. (famous last words)

Bad sound quality through Bluetooth

I'm having bad sound quality when making call through Bluetooth in my car. It sounds like the audio is breaking up. Anybody else have this problem? My note 3 was working just fine through bluetooth
Sent from my One using XDA Premium 4 mobile app
I also noticed the same thing yesterday driving home. I did not have this problem earlier in the week. I'm not sure what is going on. This along with a strange wifi problem has recently surfaced. If I leave my wifi range and then return, it does not want to reconnect. I have to toggle the airplane mode then wifi will reconnect. I am running stock 11s rooted with 2.7.1.0 TWRP, Xposed framework, Xpoxed GEL, Gravity Box, Tasker, Autovoice.
richeazy said:
I'm having bad sound quality when making call through Bluetooth in my car. It sounds like the audio is breaking up. Anybody else have this problem? My note 3 was working just fine through bluetooth
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Are you still experiencing poor Bluetooth audio in your vehicle? Mine is still the same.
Sent from my A0001 using XDA Free mobile app
kevinga said:
Are you still experiencing poor Bluetooth audio in your vehicle? Mine is still the same.
Click to expand...
Click to collapse
I am. I'm looking for suggestions for things to try and improve the stuttering/skipping/dropouts that I'm experiencing when using my OnePlus One in media playback mode through my Chevrolet MyLink car radio. I have some additional details to offer and things I have tried:
1) The playback application doesn't seem to make any difference, the problem is most pronounced (unlistenable) when playing back music files and is highly annoying when listening to speech (e.g. podcast) files. I suspect the difference is the music having a beat that gets interrupted while there are some normal pauses in speech so the stuttering blends in a bit more. In any event, it's not a problem with the playback application.
2) It seems unlikely to be a problem with the car radio (Chevrolet MyLink). Though I haven't done extensive testing I have done some using my old Motorola Atrix HD with a nightly CM11 on it from a few weeks back and that does not seem to have the issue, or at least it is not nearly as severe.
3) When I use a third party bluetooth audio receiver (some cheap no-name one from ebay) the quality seems to be fine but when I try to go directly to the car stereo I get tons of stuttering/skipping/drop outs.
A friend suggested that I try running an alternative kernel and see if that improves things. Any ideas on whether that may be the case or which one might be the best to try? Any other suggestions? It's quite annoying that I can't playback audio through the car radio...
Thanks!
Anyone have any ideas? I tried running the Franco kernel tonight and it seems to have the same issue. I did some logcat captures and I seem to be getting a lot of "W/bt-btif ( 2104): btif_media_aa_prep_2_send congestion buf count 24" messages when playing back audio through the car radio. See the attached full logcat captures with both the stock and Franco kernels and connected to both an alternative Bluetooth dongle and to the MyLink car radio.
Any suggestions?
After further testing I was able to determine this is an issue with the phone and not the car radio as I was able to find at least one other BT device which exhibits the same issue. I have created a ticket for this issue at: https://jira.cyanogenmod.org/browse/BACON-1005 if you are also experiencing this issue you are encouraged to go and vote for the ticket.
One question though. Do you have WiFi on when traveling in your car? Try turning it off and see if you still get skipping.
I do in fact have WiFi on at all times. I tried turning it off for the day today while doing some driving and it appeared to clear up the problem. I would think it's still a bug because having WiFi on should not prevent BT audio from working correctly but it at least gives someone a direction to investigate.
So I've done some slightly longer term testing and what I can say is the problem is not totally cleared up when WiFi is off but it is much, much better (definitely listenable). I will still get a couple dropouts when first starting a stream (sometimes, not always) but after 30 seconds to a minute it seems to settle down and be fine as long as I keep the WiFi off.
BenFranske said:
So I've done some slightly longer term testing and what I can say is the problem is not totally cleared up when WiFi is off but it is much, much better (definitely listenable). I will still get a couple dropouts when first starting a stream (sometimes, not always) but after 30 seconds to a minute it seems to settle down and be fine as long as I keep the WiFi off.
Click to expand...
Click to collapse
Just to clarify the situation..
My Xperia Z2 have the same issues.. It is not your phone but the Bluetooth stack in android that pretty much sucks the problems you are dicribing has been there since android 4.2 on a lot of devices.
I have just changed my Lumia 1020 out with this Z2 and call me disappointed in music quality! On the Lumia you would have trouble hearing a difference between jack/auxiliary and Bluetooth..
And today I did notice some dropouts even with WiFi off well into my drive but it was just a few packets I would guess more of an annoyance than a serious problem. I've heard about issues in the Android BT stack but the confusing part of that is why certain devices (such as my Atrix HD) don't seem to experience the problem.
I have a bluetooth stereo I use every morning in my home and a bluetooth stereo in my car. I almost exclusively use pandora, but I have also used power amp on longer trips. I have never experience this issue with my opo. I have ran 25-33 all rooted with no problems and am currently using CM11 nightlies. I also am not having any wifi issues.
Sorry it's not very helpful, but it doesn't sound like a widespread issue at least.
It certainly has something to do with the particular bluetooth implementation used by the receiver interacting with the OPO. As I indicated I have three different BT receivers I can test with and the problem affects two of them but not the other.

Bluetooth Issues connecting in Car

In my corvette and my cadillac my bluetooth wont stay connected for music after i leave the car and return back into car, Ill have to delete it and repair to stream music bluetooth. anyone having these same issues with there Tmobile Lg G5? because if not ill return mines
I have a similar issue. I have Bluetooth headphones I always wear. And I have a Bluetooth connection in the car. When I get in the car it tries to play over the car (said it would play audio over the last Bluetooth audio connection connected the first time it paired) but I hear nothing. If I change the connection between either Bluetooth connection I get no audio. I can only get audio if I play it directly on the phone or I turn the headphones off, then restart whatever app I was using to play music. It is quite a pain.
Sent from my LG-H830 using XDA-Developers mobile app
try in your rolls royce and your aston martin and see if you can replicate the problem, OP.
[jk but we need more info: factory or aftermarket bluetooth receivers in these vehicles? how did they behave with connecting to different devices via bluetooth? mine is an aftermarket stereo and it connects automatically in about 30-60 seconds or i can just open bluetooth settings and select my stereo's name and its instant. never have to re-pair.]
RiverdALIEN said:
try in your rolls royce and your aston martin and see if you can replicate the problem, OP.
[jk but we need more info: factory or aftermarket bluetooth receivers in these vehicles? how did they behave with connecting to different devices via bluetooth? mine is an aftermarket stereo and it connects automatically in about 30-60 seconds or i can just open bluetooth settings and select my stereo's name and its instant. never have to re-pair.]
Click to expand...
Click to collapse
In my car I am using a cheap usb Bluetooth dongle connected to audio in port. I connect fine. It actually connects very quickly and from much further distances as my previous phones. Main issue is the sound seems to go nowhere if I have more than one Bluetooth device connected at once.
Sent from my LG-H830 using XDA-Developers mobile app
I have the same issue with my JVC Bluetooth car radio... What I have done to resolve the issue soo far is turn the bluetooth off through the quick menu then start my vehicle, turn bluetooth back on and it works properly then.
I have my radar detector connected via Bluetooth and my car , stock radio 2012 camaro .. I will be listening to music then randomly it goes blank forcing me to wait for a disconnect and reconnect again to hear anything
Sent from my LG-H830 using XDA-Developers mobile app
Had This Issue With My Car and the LG V10 & G4 But not G5
Maybe just maybe there are 2 different chipsets for bluetooth. I had this issue you're talking about in my 2016 Honda HRV with both of LG previous phones, LG V10 & G4. Typically, they do fix this issue with updates however I think it might be "deeper" than that... if there's 2 different bluetooth chips being put into phones it might explain the issues that some people get and others do not. I know when I planned on getting the LG G5, I made sure it was not at the store where I would have to give over my Jump On Demand phone immediately, my S7 Edge, before I confirmed this issue was not present with the G5. At any rate, I lucked out I guess because knock on wood, no issues. Don't know if would could ever confirm different chips but hopefully they release a bug update to fix soon. :good:
mahst68 said:
Maybe just maybe there are 2 different chipsets for bluetooth. I had this issue you're talking about in my 2016 Honda HRV with both of LG previous phones, LG V10 & G4. Typically, they do fix this issue with updates however I think it might be "deeper" than that... if there's 2 different bluetooth chips being put into phones it might explain the issues that some people get and others do not. I know when I planned on getting the LG G5, I made sure it was not at the store where I would have to give over my Jump On Demand phone immediately, my S7 Edge, before I confirmed this issue was not present with the G5. At any rate, I lucked out I guess because knock on wood, no issues. Don't know if would could ever confirm different chips but hopefully they release a bug update to fix soon. :good:
Click to expand...
Click to collapse
Mine worked fine for the first day or soo then started having issues....Weird thing is that I never had issues with my V10 and the same radio
I have this exact issue... can't quite figure out who to talk to about it (ex. Marshmallow Android or LG support) I've tried more than 1 LG G5 phone and the same thing occurs across what appears to be all GM manufactured vehicles (of which I'm assuming doesn't necessarily have to do at with any manufactured GM vehicle, just coincidental.) Odd part of it is, when making calls through Bluetooth, that always works, no having to pair/unpair.
I too have wondered if this is primarily with GM vehicles. Had a rental Suburban that had the exact issue as OP. Luckily my '16 Canyon does not but then the reason I had the Suburban was because the dealer was doing the Android Auto update on my truck (among other things). Not sure if the issue would have existed previously in the truck since I didn't have the phone at that point. I've had no issue with Bluetooth on any other device though. On a truck forum I frequent though, others are having the same issue but with different phones.
Sent from my SHIELD Tablet using Tapatalk
the issue I have is when I have two bluetooth devices connected... so I have my hbs800 already on and streaming and I get to my truck and turn it on. At this point my phone now sees the Pioneer deck and connects to it, however randomly like 1 a week it will connect only call audio, not media. I've tried power cycling the deck, my headphones, basically everything but the bluetooth on the phone and it will never connect to media only call audio. I power cycle just the bluetooth on the phone and with no issue it will connect through media.
Having the same issue with my G5 connecting to my 2015 Colorado. Initial pairing music streams fine. Shut the truck off and turn it back on, everything reconnects, but no audio is heard. Have to completely unpair and delete connections and start over to get it back working. I hope this gets fixed soon!
Works fine in my Acura ILX stock radio
Seems to be a compatibility issue with GM products. Have the same issue with both my '16 GMC Canyon and a rental Suburban. Very irritating. At least with my Canyon I can plug the phone in and use Android Auto, which works well.
Sent from my SHIELD Tablet using Tapatalk
The BT is total garbage on the G5. I use LG tones at work. I'll be walking around the shop which can be noisy and music will just stop. After the machinery quiets I'll realize the music is playing from the phone speaker. On my way to work this morning I'm getting into The Sickness and it's just picking up and all the sudden the music stops and starts playing through the phone speaker. I pulled over and restarted my car, it reconnected so I took off again and 30 seconds later it did it again. It happened once before while playing Let It Go for my kids so I wasn't even mad about that but today I almost lost my ****...
How fo i connect my LG G6 to my Kenwood...it asks for passkey and o put in 0000 and say wrong passkey

HTC Annoying Squeal on Bluetooth

I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Nope not here ???
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I've definitely had the squeal. I also had the low volume over Bluetooth while in call bug.
Yes! I'm glad I'm not the only one. I've had this happen several times (but not consistently) while playing music in Google Play Music.
I don't really have a recent phone to compare to, but the M8 never did that even as the rest of the hardware has been slowly dying these last few months. I guess it's more noticeable since on Bluetooth I'm usually in my car with the volume up... The sound is like fingernails on a chalkboard ?
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I got that high pitch noise a couple of times on two different HTC U11 phones from the bottom speaker I think (not using a headset). It happened both times when I was using Chrome on a particular web page. I closed the page and it never happened again on my first phone. I exchanged that one due to a minor display defect and same thing happened on my second phone. On both phones it happened early on once I had everything setup and never happened again. On both phones the BoomSound notification appeared due to an ad on the webpage. Must be some weird software glitch. I do have my phone connected to my Gear S3 via Bluetooth. Not sure if that has anything to do with it. At first I was worried that there was a hardware issue. It definitely sounded like the squeal noise you described here. Almost sounded like an electrical interference.
Ive had this noise for sure, in my car on bluetooth with music player. Not sure how to duplicate, but definatley annoying.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
henrykrinkle3 said:
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
Click to expand...
Click to collapse
Sounds like most of you have gotten it when using a BT headset. Both times it happened to me I was merely browsing the web using Chrome and I was connected to my Gear S3 via Bluetooth. I wasn't even streaming anything, and I heard the squeal noise through the phone's speakers. Weird but luckily it seems to be a very rare occurrence.
I've a similar problem but with Wi-Fi in 5 ghz band while making a call. If I'm in a call and at same time the phone is sending or receiving data through a 5 ghz Wi-Fi I can hear a noise or squeal. If I make a call in Skype or WhatsApp using 5 ghz Wi-Fi the squeal is more notorious. It's like 5 ghz antenna is not correctly isolated from upper speaker. If I'm in 2,4 ghz Wi-Fi or not using Wi-Fi at all the sound is okay and no squeal. I can always reproduce this annoyance.
I have HTC phones since One X and never had one without some sort of signal isolation problem. HTC 10 was the worst at this matter as touching upper frames dropped 4g signal and interrupted bluetooth.
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
Chrome
JohnHenryIron said:
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
Click to expand...
Click to collapse
Thank you for your post. Sorry to hear you're sending the phone back. I strongly believe it is a Google Chrome bug. I've been using the Samsung Internet Browser Beta and so far it hasn't happened. It's still too early and I have to continue testing the phone since it didn't happen very often.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Is there any solution to bluetooth + wifi problem? I just got myself a sony wh1000xm2 and it is impossible to watch youtube video or listen music from spotify without interruption. But as soon as I either turn off the bluetooth or my headset, it becomes all good. I am using us unlocked phone and I am on Oreo
Hi - any fix in this? I get the squeal using mpow Bluetooth earbuds, but don't use Wi-Fi. I can live with that noise, but, unrelated to bt headphones, all of a sudden the bottom speaker on my U11 sounds like an air compressor going off whenever the boomsound icon pops up (while browsing) and notifications, alarms etc. I've rebooted and messed around with sounds but no go - anyone else have this issue??

Bluetooth Audio issues

Ladies and Gentlemen,
I am having the oddest issue with my phone. The u11 is 99% amazing, to me. I really like everything about it......
-except-
When paired to my 2013 Dodge Dart (don't ask. big mistake) the music audio plays slow. I don't mean the speed of reaction as far as switching tracks or how long it takes to play the next song... I mean it sounds like the audio is pitched down by about 20%.
Things I know/Have Tried from a troubleshooting perspective..
The phone bluetooth audio works fine.
The audio, when connected to the aux jack, works fine.
The audio, when connected to OTHER bluetooth devices such as my HK Aura plays fine.
My phone and car are updated to the latest firmware.
I realize that the conclusion is going to be "it's your car dude".... but since it's not so easy to get rid of the car... and I don't really want to swap this phone out for a Galaxy......
Is anyone else experiencing this? Has anyone had this and sourced a solution?
Thanks.
I've used my U11 in my 2013 Dodge Grand Caravan (don't ask. big family) and it performed flawlessly.
I imagine they are on similar systems, mine is just the standard UConnect head unit. This happens will all media streaming?
riggsandroid said:
I've used my U11 in my 2013 Dodge Grand Caravan (don't ask. big family) and it performed flawlessly.
I imagine they are on similar systems, mine is just the standard UConnect head unit. This happens will all media streaming?
Click to expand...
Click to collapse
Yes standard head unit. strictly an LED display with knobs.
Yes. It's across the board.
Google Play
Pandora
Tidal
Netflix (it's trippy to watch the video move at regular speed while the vocals are not only behind, but pitched down!)
I've also tried varying bit rates on my personal MP3s.
I have a hunch that this has to do with the audio in the phone being 24bit and the radio converting to 16 bit, but I have nothing to base that on...
Basic suggestion - unpair and re-pair to see if that resets something.
I've connected my u11 to two different cars so far (an Infiniti and a Land Rover), and haven't had that issue.
I've also connected to a plethora of BT speakers, with no issue....
It is probably your car. To be honest, I think it's a UConnect issue that doesn't play nice with HTC phones. My HTC 10 had basically same issue I'm having now where music sounds like garbage, distorted. The U11 is even worse! I believe my head unit is the RHB model in a 2011 Ram. But 2 phones now with same issues, can't be coincidence.
Sent from my 2PZC5 using Tapatalk
davidtm0 said:
Basic suggestion - unpair and re-pair to see if that resets something.
Click to expand...
Click to collapse
The classic, of course.
I did pair and unpair a few times even going so far as to to completely reset the car radio from any pairings.
no luck, but thank you for the suggestion.
mbaseball3 said:
It is probably your car. To be honest, I think it's a UConnect issue that doesn't play nice with HTC phones. My HTC 10 had basically same issue I'm having now where music sounds like garbage, distorted. The U11 is even worse! I believe my head unit is the RHB model in a 2011 Ram. But 2 phones now with same issues, can't be coincidence.
Sent from my 2PZC5 using Tapatalk
Click to expand...
Click to collapse
yeah, based on everything else I've done. It is most likely the car. Unfortunately I use that feature way too much to over look it...
Thanks for the input.
I have yet to test my wife's Samsung s8 to see if the issue carries. Not a good test though since the s8 has Bluetooth 5.0 but it's all I've got ha!
Sent from my 2PZC5 using Tapatalk
I have a similar issue, my U11 stutters and warbles and is generally unlistenable when using my tunelink (for android). However, when playing music through my Bluetooth headphones it plays perfectly, when playing through my Bluetooth speaker it plays perfectly and finally when playing through my Bluetooth headset it plays perfectly. Tried on my sisters car stereo and it plays perfectly. Its just the tunelink that has a problem. Tried a S8 and it plays perfectly through the tunelink, as does my 10 and my M8.
Edit:
Have bought another adapter to test and this also connects and plays perfectly with my U11. I guess it's just a compatibility thing with the tunelink.
Hey I have the same problem in my U11 and 2012 Dodge Challenger (ask, I love this Car!!)
The only solution I have found is if a restart the app on the phone then the playback is good. but I do wish i could just connect it and it would the playback would run fine like my old HTC M9.
Just to add to the thread. My u11 is slow to connect to my 2014 pilot and 2012 infiniti. Why it does connect it always disconnects. I'm on us unlocked 1.16 firmware.
I've read there is issues with Android 7.1.1 and 7.1.2 is better but searching the internet it does not seem the issue is too wide spread.
Edit. Testing with Wi-Fi on, not connected. So far so good
I have similar issues. I have a Subaru Outback (2015) and while my previous phone (Nexus 5) and my kids' iPhones all sound fine, the U11 sounds terrible when connected via BT. It is very grainy, like a sample rate mismatch. Same result in all audio apps. The U11 sounds find when connected to my Bose BT headphones. It's just some weird incompatibility with the car. Extremely frustrating. Its 2017 people!!

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