Wifi turning itself off - HTC U11 Questions & Answers

I have just bought the 6gb 128GB version in grey and am really liking it apart from one issue I cannot seem to resolve. When the phone is in standby mode it turns the wifi off. I have no battery optimization apps running, and I have wifi scanning enabled when the phone is in standby.
Does anyone know what can be causing this? It is starting to become very frustrating when I am streaming from Sonos and it cuts out after 3 minutes. I am on 7.1.1 and the phone is unrooted. I have searched but cannot find anything apparent. I have also cleaned the phones cache in recovery, didn't help.

I think I also have this issue. I've set my phone to do some backups to my drobo while I sleep but they never seem to finish. I didn't have this issue on my Galaxy S7.

Did a system restore in recovery. Seems to have sorted it. Must have been some bogus app I installed.

Go to settings - wifi - wifi settings and change keep wifi on while sleep to always
Sent from my HTC U11 using Tapatalk

This seems to be the default setting already
JrWriter87 said:
Go to settings - wifi - wifi settings and change keep wifi on while sleep to always
Sent from my HTC U11 using Tapatalk
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Related

Wifi disconnectiong after 4.04 update

I've updated my phone 2 days ago.. and I wish I didn't..
My latest issue.. WiFi disconnecting all the time after just a few minutes.. I've already checked wifi settings and wifi sleep policy.. Anyone has more tips to look at the problem?
IVS IVRIS said:
I've updated my phone 2 days ago.. and I wish I didn't..
My latest issue.. WiFi disconnecting all the time after just a few minutes.. I've already checked wifi settings and wifi sleep policy.. Anyone has more tips to look at the problem?
Click to expand...
Click to collapse
does it happen only when your screen is off?
-Sent from my HTC One S.-
I know HTC have smartsync which turns wifi and data off if it is not used
this plays havoc with me at night between 12.00am and 07.00am.
Have a look at this
http://forum.xda-developers.com/showthread.php?t=1708492
Try advanced wifi lock
MarcTremonti said:
Try advanced wifi lock
Click to expand...
Click to collapse
Doesn't that completely prevent your phone from going into deep sleep? Aka drain the battery ridiculously quickly.
I don't understand why HTC can't just get this right. I've never had any other phone that had trouble receiving notifications on Wi-Fi.
-Sent from my HTC One S.-
Same here. I tried every setting. Just have to restart my router every time before connecting. Annoying but working. And after the update the wifi signal is the worst. Much worst than before.
After updating to 4.04 I have the problem that connecting to my Wifi router is no problem, I get full signal (!), but actually using the network is nearly impossible! After using several apps and/or putting the phone in and out of flight mode, i sometimes regain a real connection, but in the morning or after returning home it's gone again...
The disconnecting in sleep mode and not always receiving messages I can live with, not being able to use Wifi at home and thus being forced to use 3G I can't. Anyone have similar problems and also know a solution? I'll try rebooting the router next time, could be a temporary workaround.
I have the same problem after the 4.0.4 update. Wifi signal is incredibly bad now when I previously did not have any issues.
Tried Best Wi-fi performance and its still not as good as the default settings on 4.0.3.
Anyone has any luck factory resetting their phone to restore Wi-fi functionality?
phyrox said:
I have the same problem after the 4.0.4 update. Wifi signal is incredibly bad now when I previously did not have any issues.
Tried Best Wi-fi performance and its still not as good as the default settings on 4.0.3.
Anyone has any luck factory resetting their phone to restore Wi-fi functionality?
Click to expand...
Click to collapse
I try all type of things. Differents roms, kernels, making all can i do on the recovery, factory reset wipe cache dalvik cache fix permissions, reinstalling the ruu 2.31 and doest work the notifications via wifi and the screen off (mode deep sleep) and NOTHING WORKS i am starting to thinking maybe its a problem of hardware/wifi? I dont know but there's people that their notifications works perfectly...
Ivancp said:
I try all type of things. Differents roms, kernels, making all can i do on the recovery, factory reset wipe cache dalvik cache fix permissions, reinstalling the ruu 2.31 and doest work the notifications via wifi and the screen off (mode deep sleep) and NOTHING WORKS i am starting to thinking maybe its a problem of hardware/wifi? I dont know but there's people that their notifications works perfectly...
Click to expand...
Click to collapse
I have the same or similar issue.
My wifi disconnects every minute, even when the screen is on and when I'm using it. I got a replacement phone from T-Mobile and and replacement antenna cover from HTC but still have the same problem. My previous Nexus S and HD2 had no problems with this the wifi and the wifi disconnects on all networks I've tried so far so it doesn't seem like an issue with my router.
I tried a network monitoring app and the wifi disconnected over 350 times in 6 hours.
I am going to try this: http://www.androidcentral.com/how-work-around-wifi-disconnection-issues-htc-one-x-and-one-s
Omnivore said:
After updating to 4.04 I have the problem that connecting to my Wifi router is no problem, I get full signal (!), but actually using the network is nearly impossible! After using several apps and/or putting the phone in and out of flight mode, i sometimes regain a real connection, but in the morning or after returning home it's gone again...
The disconnecting in sleep mode and not always receiving messages I can live with, not being able to use Wifi at home and thus being forced to use 3G I can't. Anyone have similar problems and also know a solution? I'll try rebooting the router next time, could be a temporary workaround.
Click to expand...
Click to collapse
I have same ıssue to
Sent from my HTC One S using xda premium
Perhaps it helps to set a fixed IP and to disable DHCP?
Regards,
V

WiFi stays on regardless of sleep policy.

Ever since updating my Moto G to KitKat wifi remains on all the time even if I select 'Only when plugged in' for the wifi sleep policy. It was fine while on Jelly Bean. Anyone else have this problem?
Sent from my XT1032 using Tapatalk
madgibbon said:
Ever since updating my Moto G to KitKat wifi remains on all the time even if I select 'Only when plugged in' for the wifi sleep policy. It was fine while on Jelly Bean. Anyone else have this problem?
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse
i had the same issue and posted the question here in the forum i got some replies, but nothing helped. here is the link to my thread
http://forum.xda-developers.com/showthread.php?t=2608546
hope some one responds to our issue.
Interestingly I've solved the problem, on my phone at least. I switched from ART back to Delvik runtime as a few apps wouldn't run and now WiFi is switching off when the screen is off.
Sent from my XT1032 using Tapatalk
madgibbon said:
Interestingly I've solved the problem, on my phone at least. I switched from ART back to Delvik runtime as a few apps wouldn't run and now WiFi is switching off when the screen is off.
Sent from my XT1032 using Tapatalk
Click to expand...
Click to collapse
I experienced what I believe to be the same issue with my N5 - I used to have my wifi policy set to "Never" so that wifi would be turned off when the screen is off and it used to work. Recently I thought I'd give ART a shot and after using it for a while, found that wifi stayed on regardless of what the policy was set to. I disabled all background syncing apps (google account, fb, etc.) and all location services and the wifi never switched off the way it used to. I also tried wifi optimisation on/off, avoid poor connections on/off, and always searching on/off but nothing fixed it.
Even after switching back to Dalvik though, it still doesn't work properly. Currently doing a factory reset and will see if it works after and report back
Any solution yet? Mine does the same and I tried everything, from turning off location to uninstalling maps (seeing they have an option to activate wifi) to factory reset and nothing helped.
Advanced Wifi Settings
In Advanced settings is Scanning always available
ensue this is off,otherwise location services will look for networks even if wifi is off,so presumably it turns it on to do this!
robin0800 said:
In Advanced settings is Scanning always available
ensue this is off,otherwise location services will look for networks even if wifi is off,so presumably it turns it on to do this!
Click to expand...
Click to collapse
Like I said, I have tried all settings. Scanning always available is off and even disabled location services.
jimakos29 said:
Like I said, I have tried all settings. Scanning always available is off and even disabled location services.
Click to expand...
Click to collapse
Finally my phone alive now with fastboot downgrade with 4.3 brazilian retail version .only problem is that wifi is not working.plse help
please check the router setting of which the device connect access to internet, under wifi setting in the router homepage check if the channel is not selected to AUTO, please choose channel ex: 1,2,3,4,5 etc and connection frequency to single band i.e 20MHZ or 40 MHZ, but it might also work in auto band mode selection. I had the same issue on my HTC A9 android version marshmellow but when i changed the setting it works fine.
In my experience with Stock ROMs, this issue (Wi-Fi always active in Battery Stats even though sleep policy is set to: Never) is caused by an installed app.
Viber has a setting in General > Wi-Fi sleep policy.
Not every app will have such an option, but check. All you can do if the issue persists is to clean install ROM and one by one start adding your apps to see when the problem reoccurs.
There may be apps (or an xposed module) that will allow you to stop apps changing the Wi-Fi sleep policy. I've not done any research on the topic.
Wi-Fi Scanning can be enabled or disabled and does not have an affect.

WiFi is turned off yet is reported as turned on and using battery.

My wifi has been off since i upgraded to M, clean install from the Google images. It still reports my wifi as on and using up my battery....is this a bug or am i reading this incorrectly?
http://imgur.com/a/ow5fj
I don't know if this is a setting in marshmallow, but I know in KitKat if you go into the advanced settings menu on the wifi page there is an option that allows the phone to automatically turn on and scan for networks without any user intervention. That setting should be turned off.
reinert012 said:
My wifi has been off since i upgraded to M, clean install from the Google images. It still reports my wifi as on and using up my battery....is this a bug or am i reading this incorrectly?
http://imgur.com/a/ow5fj
Click to expand...
Click to collapse
You're not alone I'm using mine, but WiFi wasn't on top of the list ever in 5.1.1. Has to be a bug
Ive got this issue as well. Its really annoying. I always keep Wifi off to extend battery life but with M I might as well just keep it on...
goldswimmerb said:
Ive got this issue as well. Its really annoying. I always keep Wifi off to extend battery life but with M I might as well just keep it on...
Click to expand...
Click to collapse
Ugh, this is not good.
CalculatedRisk said:
I don't know if this is a setting in marshmallow, but I know in KitKat if you go into the advanced settings menu on the wifi page there is an option that allows the phone to automatically turn on and scan for networks without any user intervention. That setting should be turned off.
Click to expand...
Click to collapse
huh...mine is set to Always keep wifi on during sleep. Does that matter even if wifi is off?
Since I'm still running kitkat i can't speak for marshmallow, but on KitKat, the wifi on/off toggle takes priority over that setting. Wifi will only stay on during sleep if it was turned on to begin with, but that isn't the issue you guys are experiencing right? There might be an option in that same menu that says something like "let Android search for networks even if wifi turned off". That gives the results you guys are experiencing.
Go to settings-->location-->menu-->scanning and check if WiFi and Bluetooth scanning options are kept on..
I don't have this issue..
Sent from my Nexus 5 using XDA Free mobile app
vipinbp said:
Go to settings-->location-->menu-->scanning and check if WiFi and Bluetooth scanning options are kept on..
I don't have this issue..
Sent from my Nexus 5 using XDA Free mobile app
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Click to collapse
Both are checked, i unchecked them both. What were the status of yours?
When I flashed the Factory Image (6.0) I had this problem. I flashed back to 5.1.1 booted the phone. Then booted into recovery and sideloaded the OTA update to 6.0 booted the phone and preformed a factory reset. I do not have this problem anymore. Wifi doesn't even show up in the battery stats.
jdawg0024 said:
When I flashed the Factory Image (6.0) I had this problem. I flashed back to 5.1.1 booted the phone. Then booted into recovery and sideloaded the OTA update to 6.0 booted the phone and preformed a factory reset. I do not have this problem anymore. Wifi doesn't even show up in the battery stats.
Click to expand...
Click to collapse
Edit Pics
reinert012 said:
Both are checked, i unchecked them both. What were the status of yours?
Click to expand...
Click to collapse
During initial setup Google asked me if I wanted to keep WiFi scanning enabled to help apps with location to find the location easily.. I declined.. Hence they were off..
Did it help with the battery?
Sent from my Nexus 5 using XDA Free mobile app
Just an update on battery life. 1.5h SOT no WiFi bug (after sideloading the OTA update) also noticed the battery graph added Camera and Flashlight if they were used
Also discussing the same issue here:
http://forum.xda-developers.com/google-nexus-5/help/wifi-plaguing-android-marshmallow-t3220031
Try to set it 2.4 Ghz only instead of auto (2.4 +5)

Wifi connection troubles after update to 6.0

I'm not sure if this is a Nexus 5 problem or a 6.0 Marshmallow problem but the problem occurred after the update to 6.0 on both Nexus 5s for me and my wife.
There seems to be some bug with my phone while it is asleep (screen is off but phone is on). When it is in this mode, it will not stay connected to wifi. For example, when I enter an area that has wifi, my phone will not connect. It will only connect when I wake the phone. And this isn't just a matter of the phone taking a while to connect. It NEVER connects. Before the update, my phone used to make a connection with my home router before I even walked inside. Now, I can be inside for hours and the phone never connects, until I wake it up. As soon as I wake the phone, the phone makes the connection with no problem. After a few minutes of the phone being asleep, I will wake the phone and the wifi connection will be gone. Now that it is awake again, it connects again with no problem.
I have tried forgetting the network and creating a new one, I have tried different routers, I have tried wiping the cache partition. I haven't tried a full factory reset, and I'd prefer not to, but I guess I will if I have to.
Just thought I would check here first and see if anyone had other thoughts.
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
vn800art said:
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
Click to expand...
Click to collapse
Thanks for the reply. Yes, that is what I thought at first also. I meant to say in my original post that my wifi settings are set to "Always On" during sleep. I've tried toggling that between the settings but still have the trouble.
Sorry, my Nex 5 has not this issue on Android 6 build MRA58K.
Alessandro
Yup, have the same issue. When the phone goes to sleep, it seems to disconnects from the wifi and never connects after I wake the phone. When I go into the wifi settings, I see "WIFI Connection Failure". I have to reconnect manually. Like the OP, have it set to always on as well. I also know it's not a router issue because I've tried this on four different routers (two linksys, one Dlink, one TPLink) All same results.
Wonder if this is a phone issue?
Please go here and click on the star to vote for this issue.
https://code.google.com/p/android/issues/detail?id=190667
Google upped this to a high priority Friday morning (Nov 6). The bad news is I think there a couple different WiFi symptoms being discussed here. Most of what is being discussed is the issue being discussed here (not reconnecting when the screen is off).
No idea when this will be fixed, so I build a Tasker profile to toggle WiFi every 15 minutes when not already connected to force a reconnect. I’ve observed it getting disconnected on its own overnight. This should avoid unnecessarily using cellular data.
I’m perpetually waiting for the next release of Android to fix annoying bugs.
vn800art said:
Settings - wifi - menu - advanced - Second choice down from the top - choose how to keep WiFi depending on your battery charge %. Regards. Alessandro
Alessandro
Click to expand...
Click to collapse
GaryP2 said:
Please go here and click on the star to vote for this issue.
https://code.google.com/p/android/issues/detail?id=190667
Google upped this to a high priority Friday morning (Nov 6). The bad news is I think there a couple different WiFi symptoms being discussed here. Most of what is being discussed is the issue being discussed here (not reconnecting when the screen is off).
No idea when this will be fixed, so I build a Tasker profile to toggle WiFi every 15 minutes when not already connected to force a reconnect. I’ve observed it getting disconnected on its own overnight. This should avoid unnecessarily using cellular data.
I’m perpetually waiting for the next release of Android to fix annoying bugs.
Click to expand...
Click to collapse
Thanks for the update Gary. The comment #6 describes my situation exactly. In doing some troubleshooting of my own, I find the disconnection trouble to happen less while on a 5Ghz network vs 2.5. I still have the trouble of it not connecting initially when I come into range, but I find that it is able to hold the connection while asleep.
I am also experiencing this on my Nexus 5 and also found and starred the thread above.
I just listened to 20min of streaming with Spotify to then realize that it had gone into Doze and used the mobile data!
This is more than annoying...
Maybe by disabling Doze for some specific connectivity-related system app? Anyone tried that?
Yes, I moved virtually all of the services type of apps (the ones with the green generic Android icon) to the battery not optimized list. It didn't make any difference for me.
In some ways it seems like it might be a Doze problem, and in other ways it doesn't. Doze shouldn't be affecting anything when the phone is in my pocket and I walk in the house to my WiFi. It also shouldn't be affecting anything when the phone is being charged, which is when I see frequent WiFi disconnects.
It will be real disappointing if this isn't fixed with 6.0.1.
This is still an issue with 6.0.1. Nexus 5 (2013) 6.0.1 MMB29K updated through OTA ZIP pushed with ADB.
Things work properly for a while right after a reboot and then WiFi never connects until the screen is turned on.
Google Connectivity Services C.1.6.7 (2466695) update didn’t make a difference either.
Same problem as the thread starter. HTC A9 anroid 6.0. (newest available OS)
Same problem here with a Nexus 5 .
Please star the problem if you have it.
https://code.google.com/p/android/issues/detail?id=170078
Has anyone tested with a non-stock kernel ?
I'm asking because the problem seems +/- resolved on CM13 (non caf).
No counting CM13, do you know of a more stable rom with the problem resolved?
Does anyone here have Wemo devices? I am reading that wemos, and possibly other devices that emit their own wireless network, may cause problems. I have several of these devices around the house, and wonder if that might be contributing. However, that only would solve the dropped connection bug I have, not the failing to connect while asleep but I have.
Hi mates, my Nexus 5 (android 6.0.1,M8974A-2.0.50.2.29) gets the same troubles with wifi connection but today I tried to put some apps in non optimized list of Doze and seems workig fine.
Thats my non optimized Doze list:
-Google Play Services
-System UI
Try it and let me know if it works properly.
frontomix said:
Hi mates, my Nexus 5 (android 6.0.1,M8974A-2.0.50.2.29) gets the same troubles with wifi connection but today I tried to put some apps in non optimized list of Doze and seems workig fine.
Thats my non optimized Doze list:
-Google Play Services
-System UI
Try it and let me know if it works properly.
Click to expand...
Click to collapse
I had Google Play Services already set to not optimize, but hadn't tried System UI. I will try that out and see what happens.
whitenack said:
I had Google Play Services already set to not optimize, but hadn't tried System UI. I will try that out and see what happens.
Click to expand...
Click to collapse
Welp, that didn't work. Still have the error after not optimizing System UI in addition to Google Play Services.
I don't know if the issue is resolved, but at least for me, it never worked fine so many days after testing some new workaround.
So, this was what I did in my Nexus 5 (latest build, MOB30H).
Uninstall or deactivate Google Connectivity Services, reset your network settings (you will lose your Wifi networks and BT pairings), reboot.
My Nexus 5 has been connecting to the wifi networks even with the screen off for the last 6 days.
Miguun said:
I don't know if the issue is resolved, but at least for me, it never worked fine so many days after testing some new workaround.
So, this was what I did in my Nexus 5 (latest build, MOB30H).
Uninstall or deactivate Google Connectivity Services, reset your network settings (you will lose your Wifi networks and BT pairings), reboot.
My Nexus 5 has been connecting to the wifi networks even with the screen off for the last 6 days.
Click to expand...
Click to collapse
Miguun, has the error returned, or still fixed? I just got the May update, so fingers crossed that fixes it. Otherwise, I guess I'll try your fix. I don't look forward to entering the wifi network information again.
Yup, it is still working !!

[Andromeda] Random battery drain / Phone staying awake

Anyone one else suffering with random battery drain / phone staying awake? See attachment.
Temporary fixes include include rebooting the phone, turning on battery saver mode & forcing 4G only but who really wants to do that? I believe its a kernel issue.
I'm running the latest EEA ROM, completely stock and unrooted. Any ideas how to resolve this? it isn't android system doing it.
Check your app autostarts. I bet they are all on. #softwareupdatefails
Sent from my MIX 3 using Tapatalk
PWn3R said:
Check your app autostarts. I bet they are all on. #softwareupdatefails
Sent from my MIX 3 using Tapatalk
Click to expand...
Click to collapse
None of them are on. aside of Nova and accubattery.
Interesting. Only other things I've seen on the regular Mix like that is Bluetooth draining battery when used. I've seen 20% in a couple hours from using a headset and listening to music.
You could try installing BBS and.see if it seems anything untword.
Sent from my MIX 3 using Tapatalk
Use BBS or GSAM Battery for seing what is draining battery. My bet is "GMS". You may root your phone and install magisk module "universal gms doze" or install link2sd, for example, and freeze almost all google services. I've done both and i do above 5 or 6 screen hours
acad.alex said:
Use BBS or GSAM Battery for seing what is draining battery. My bet is "GMS". You may root your phone and install magisk module "universal gms doze" or install link2sd, for example, and freeze almost all google services. I've done both and i do above 5 or 6 screen hours
Click to expand...
Click to collapse
It's such a big bug I don't understand why they don't do something about it already!
It's still continuing. I don't want to root my phone this is something that doesn't need root to fix
See attachment
I'm having the same problem. BUT , ONLY on WIFI got 2-3 days of use and 7-8 hours SOT !
I've tried BBS and actually I'm using GSam but nothing relevant found there. Just these days, on home enclosure I've noticed that if don't switch Wifi and Mobile Data the phone works perfectly and doesn't keep awake.
I have lot of Apps installed, NFC active, Wifi, location - GPS, Google apps, BT enabled with MiBand .. EVERYTHING ... (except 5G that is unavaliable with my actual operator) and in this conditions (only Wifi) , I have no issues on 15 days of use, so I suspect is Mobile Data related.
Maybe someone with more knowledgde can found an explanation and bring some help !!!
PD: I'm trying with Mobile Data again with 4G as preferred net , don't know if the system can swith it to 5G again ... driving to battery drainig. We'll see.
kme_kaiser said:
I'm having the same problem. BUT , ONLY on WIFI got 2-3 days of use and 7-8 hours SOT !
I've tried BBS and actually I'm using GSam but nothing relevant found there. Just these days, on home enclosure I've noticed that if don't switch Wifi and Mobile Data the phone works perfectly and doesn't keep awake.
I have lot of Apps installed, NFC active, Wifi, location - GPS, Google apps, BT enabled with MiBand .. EVERYTHING ... (except 5G that is unavaliable with my actual operator) and in this conditions (only Wifi) , I have no issues on 15 days of use, so I suspect is Mobile Data related.
Maybe someone with more knowledgde can found an explanation and bring some help !!!
PD: I'm trying with Mobile Data again with 4G as preferred net , don't know if the system can swith it to 5G again ... driving to battery drainig. We'll see.
Click to expand...
Click to collapse
i fixed mine by turning off gps.
toge64 said:
i fixed mine by turning off gps.
Click to expand...
Click to collapse
Thanks for the reply.
This doesn't work for me, I've been using GPS with no awake issues. The problem starts at certain time ramdomly even with GPS off.
Someone said something about clearing cache of Google Play Services, that worked for a couple of days but again the problem was there.
By now I'm trying the 4G solution, if the phone keeps the preferences for 4G not switching to 5G by itself (except on reboot) and then look if it doesn't keep awake without reason.
kme_kaiser said:
Thanks for the reply.
This doesn't work for me, I've been using GPS with no awake issues. The problem starts at certain time ramdomly even with GPS off.
Someone said something about clearing cache of Google Play Services, that worked for a couple of days but again the problem was there.
By now I'm trying the 4G solution, if the phone keeps the preferences for 4G not switching to 5G by itself (except on reboot) and then look if it doesn't keep awake without reason.
Click to expand...
Click to collapse
Did this work? I'm having the exact same issue. Massive battery drain overnight while phone is on airplane mode and absolutely nothing turned on (Wifi, Bluetooth, NFC, GPS all turned off) Not a single app has autostart permission. What can I do?

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