DPS IQ 8 Tablet problem - General Questions and Answers

Hello, good folks!
I managed to softbrick my DPS IQ8 tablet:
1. It doesn't boot, I can only enter into recovery.
2. There is no custom recovery (yeah, I sc***ed up big time).
3. ADB sees it, fastboot doesn't.
4. It tried to make a backup of the system, but it looks like the app didn't created it...
I would like to ask for an image or zip of the original firmware (if there are Hungarians here with such tablet. pls, send me a backup or something). But, if there is a custom firmware that works with machines with the below specifications, that could be helpful too.
Here are the details:
DPS IQ8
It had Android 4.4.2
Manufacturer (according to CPU-Z when the tablet worked): unknown (some Chinese cheap tablet btw)
Screen: 7.85" TFT LCD, IPS TN (1024x768), 5x multitouch capacitive screen
CPU: QuadCore Allwinner A31S Cotex-A7, 1.2 Ghz
GPU: PowerVR SGXMP2
Ram: 1 GB
Rom: 4GB
Wifi: IEEE 802.11 b/g/n
Ports: HDMI, MicroUSB 2.0, MicroSD, MicroSDHC, 3.5mm earphone.
G-sensor.
Also, I managed to open it, and I found that it has this written on the motherboard: inet-q791m-rev01
zeng-gc
2014-03-25
And there are chips with this on them: samsung 425 k484616460 hyko
Thank you for any help!

Related

[Q] Allwinner A10 Tablet

Hey hey
last week i bought a tab from china. Its a 7" Allwinner tablet... unfortunately it has no brand on it. so i tried to look it up in the internet (man there are creepy websites out there). anyway i couldnt figure out whats its brand.
My question is now: I want to run ICS on my Allwinner A10 running 2.3, its very similar to other tablets out there - and is there a way to flash ICS-rom from a diffrent device??? e.g. Aniol Novo 7A (its has pretty much the same specs).
Or should i wait for more firmware releases? Or one of u guys have an idea which rom fits to my tab? Its really confusing because there a lot of tabs with identical specs.
(btw i read the A10 allwinner cyanogenmod thread and i have not tried the rom because i wanted more information before flashing my tab)
thank you in advance.
Operation System Android 2.3, support flash 11.1
CPU Allwinner Tech BOXCHIP A10 Cortex-A8, 1GHz
GPU Mali-400
Memory 512M DDR2
Storage Device 4G HDD
Support external TF card
Language .......
G-sensor 4-dimensional G-sensor
Screen 7"
Pixel: 800 * 480
Touch Panel: 5-point Capacitive Touch Screen
WiFi Built-in IEEE 802.11b/g/n WiFi
3G Support external 3G: HUAWEI MU509
Audio format MP3、WMA、APE、FLAC、OGG、WAV Frequency response: 20Hz to 20000Hz
Video format
AVI,MKV(XVID/px/H.264),MOV,TS,M2TS,RM/RMVB,FLV,3GP,MPEG,DAT,MP4
Software install Download from market or setup from TF card
Camera 0.3M front camera
Battery Lithium-ion 3000mAH
Work time : about 4 hours
I/O Port 1 * USB Port
1 * HDMI slot
1 * DV-5V in
1 * 3.5mm Earphone Jack
1 * TF card slot
Buttons 1 * Power Key
1 * Volume Key
1 * Menu Key
1 * Back Key
1 * Home Key
for more information
source :http://www.tomtop.com/cell-phones/notebookstablet-pcs/7-allwinner-a10-cortex-a8-1ghz-android-2-3-ultrathin-5-point-capacitive-tablet-pc-wifi.html
The name of your tablet is LY-F1
http://www.lyxfsz.com/cn/products_view.htm?id=24
The manufacture is working on ICS
google it
Some links
http://www.pandawillforum.com/showthread.php?7776-Firmware-for-LY-F1
http://forum.xda-developers.com/showthread.php?t=1422518
This link will give you some insight on this CPU
http://rhombus-tech.net/allwinner_a10/
I have a hkc m701, the same specs as yours but with 8gb. all the a10 processors can be upgraded to ics but its advisable to check the website of the producers of your tablet. Did you get an otg cable with your tablet? the one i received did nothing.
Findus,
I just got my hands on the "knight onion" tablet which has identical specs. It came with a build of ICS, but since it was made or compiled in china some of my licenses from the software I've already purchased doesn't work (Dice player for example).
In any case, If I can figure out how to get a recovery on here, I'd be more than happy to get you the backup to play with.
Maybe by editing the build properties we can fix it, who knows?
Ievine pc i-711 tab
Hey hey
last week i bought a tab in india. Its a 7" Allwinner tablet... unfortunately it has no brand on it. so i tried to look it up in the internet (man there are creepy websites out there). anyway i couldnt figure out whats its brand.
My question is now: I want to revert to stock ICS on my Allwinner A10 running cm10, its very similar to other tablets out there - and is there a way to flash ICS-rom from a diffrent device???
Or should i wait for more firmware releases? Or one of u guys have an idea which rom fits to my tab? Its really confusing because there a lot of tabs with identical specs.
(btw i read the A10 allwinner cyanogenmod thread and i have not tried the rom because i wanted more information before flashing my tab)
thank you in advance.
Operation System Android 4.0.3
CPU All winner A10(CPU+GPU+VPU+APU Cortex A8 @ 1.2GHZ, GPU: OPENGL)
Memory 1gb DDR3
NAND Flash 8GB
Touch Panel Capacitive (multi-touch)
Screen 7 inch 800 * 480 TFT LCD
USB interface Micro USB 2.0 Host
G-sensor 3-axis accelerometer
Microphone Built-in
WIFI 802.11 b / g
3G Dongle (WCDMA、EVDO)
HDMI 1080P
Battery 3.7V/2800mAh
Camera 0.3MP
Power DC adaptor Input:AC100-240V.50-60HZ, Output: DC5V 2A
Audio Channels Stereo
3G Support external 3G: HUAWEI MU509
Audio format MP3、WMA、APE、FLAC、OGG、WAV Frequency response: 20Hz to 20000Hz
Video format
AVI,MKV(XVID/px/H.264),MOV,TS,M2TS,RM/RMVB,FLV,3GP,MPEG,DAT,MP4
Software install Download from market or setup from TF card
1 * HDMI slot
1 * DV-5V in
1 * 3.5mm Earphone Jack
1 * TF card slot
Buttons 1 * Power Key
1 * Volume Key
site of suplier was
irvineindia.com/irvineindia/Products/67/Tablet PC
I got the problem after instalation Tablet pc changed the screen wize from 10.1" to 7". Please help me switch the screen back. In information about tablets show only - unknown A710
Info about this machine:
1) Display: 10.1 inch capacitive touch screen (5-Ponit), Resolution: 1024 x 600
2) CPU: Allwinner A10, 1.2GHz
3) Operation system: Android 4.0
4) Memory RAM: DDR3 1GB
5) NAND Flash: 8GB
mother board is realy under the cover A723-motherboard-v1.0.0 18/02/2012
Someone who can help - please suggest a program which can correct the error or the link where I can get information.
allwinner A10 HOTT branded
Hi
i got as a gift a 7' tablet with
A721 -mainboard- V4.2.0 made on 2012-03-26
it cames with kernel version 3.0.8 and ICS 4.0.4
it has 1G ram and a 8Gb nand
i already installed CM recovery on it and almost LyF1_a721 firmware works but CM9/CM10 doesnt
anyone with this device please tell what you find i will do it too
rictec
Hey guys.
I have onda vi40 dual core i would really like to put CWM and CM!) in it but i cant do it can you guide me through the steps?
i've tried everything in this forum but cant do it.
Thanks in advance
title
thanxxxxxxxxxxxxxxxxxxxxxx
Allwinner boxchip A10 tablet 10,1" inch
hi all, i got this tablet configurarion:
· capacitative tactil screen: 10” (1024*600) (16:9)
· CPU: Boxchip A10, Cortex A8, 1.2 GHz
· Memory RAM/FLASH: DDR3 512MB/8GB
(ampliable a 16 GB)
· OS: Android 4.0
· Wi-fi 802.11 b/g/n
· 3G por dongle USB externo
· frontal Webcam: 0.3 Mp
· litio battery: 6000mAh
· Flash 11
· Video Formats: AVI, WMV, RM, 3GP, MKV,
MP4, ASF, VOB, MPG, TS, TP, DVIX,
MOV up to 720P HD-Definition
· audio formats: MP3, WMA, OGG, FLAC,
WAV, ACC
· image formats: JPEG, BMP, GIF, PNG
· Formato: TXT, EPUB, RTF, PDF, FB2
· G-Sensor
· Dimensions/weight:
26,6 x 16,3 x 1,35 cm/700 grs
Ports:
· USB 2.0
· Mini HDMI
· Micro SD (máximo 16GB)
· Jack audio 3.5mm
· DC-in jack
EAN: 8436044092930
The model of this tablet is "i-joy planet tablet"
I got a question about CM 10 in all winers a10 Tabs.
i would like install CM10 in my Tab, but there isnt the compatibility zip for my tab in CM 10.
Anyone knows what compatibility zip of another Tab can i use for update my device to CM 10 ??????
Really thanks to all forum ))
i have this tablet:
lightinthebox DesireTab (Google it ... i can't insert links)
Specification
General
Operating System Android 4.0
Keyboard On screen keyboard
Pointing Device Touch Screen
Battery / Run Time (Up to) 7 Hours Working Time
Power Device Type AC adapter
Voltage Required 110V - 240V
Miscellaneous / Color Silver
Storage and Expansion
Hard Drive Type FLASH
Hard Drive Capacity 16GB
Support Extend Card 32GB
PCMCIA Expansion T-Flash
Camera
Front Camera 0.3 MP
Back Camera 2 MP
Input/Output Connectors
Ports 1 x TF Card slot, 1 x Micro USB, 1 x HDMI, 1 x Earphone jack, 1 x Dock output
Audio/Video HDMI, Built-in microphone, 3.5mm earphone, Built-in high quality louder Speakers
Communications
Networking / Data Link Protocol Cable Internet: 10/100M, WiFi, USB 3G
Wireless Protocol WiFi 802.11b/g, WiFi 802.11b/g/n
Support Format
Video 3GP, MP4, AVI, RM/RMVB, FLV, WMV, MOV, VOB, MKV
Audio MP3, WAV, ACC
Picture JPG, PNG, JPEG, BMP, GIF
Ebook TXT, PDF
Performance
Processor Clock Speed 1.2GHz
Processor Model Boxchip A10
RAM / Technology DDR 3
RAM Installed Size 1GB
Display Diagonal Size 9.7 Inch
Max Resolution 1024 * 768
Display Technology ​TFT Touch Screen, Capacitive Touch Screen, Multi-Touch, 5-POINT touch
G Sensor G Sensor Internal
Features WiFi, USB 3G, Capacitive Touch Screen, Flash, HDMI
i would like install a Custom Rom on my tablet ... i have gain root access ... where i can find some to help me ???!
THANK YOU !!!!
P.s. Boxchip A10 is a Allwinner A10 ???
Hello I have on hand tablet AllWinner T02A (China). T02A motherboard and processor AllWinner A10. Unfortunately, the inclusion of Android inscription and all. Which firmware to put that tablet would come himself? .. Thank you.
Axioo PICOpad 10 GJT
Hi
Was unlucky after trying to install CM10 for allwinner to my 20 day-old-PICOpad 10. None of any comptibility zip will install.
Now it freezes upon start screen with staring blue android. Any help before I seek help to it's service center?
thanks.
-----------------------------------------------------------------------------------------
The specs is as follows:
Processor: Boxchip A10 Cortex A8 - 1.2 GHz Multi Core 3D, Mali-400MP GPU
OS: Android OS, 4.3 Ice Cream Sandwich
LCD: 10", 1024 x 768 Pixels TFT 10 point capacitive touch
Storage: Internal: 8GB - MicroSD up to 32GB
Memory: 1 GB DDR3
Data: GPRS: Class 12, EDGE: Class 12, 3G: WCDMA 7.2 Mbps
WLAN: Wi-Fi 802.11 b/g/n, Bluetooth: v 2.1
USB 2.0 High-Speed client. micro-USB connector with data sync, power charging features.micro 5pin,
Camera: Primary: 2.0 MPx, Second: 0.3MPx
-----------------------------------------------------------------------------------------
Same problem
Kevin Ismail said:
Hi
Was unlucky after trying to install CM10 for allwinner to my 20 day-old-PICOpad 10. None of any comptibility zip will install.
Now it freezes upon start screen with staring blue android. Any help before I seek help to it's service center?
thanks.
-----------------------------------------------------------------------------------------
Click to expand...
Click to collapse
I have the Desiretab from lightinthebox mentioned in a earlier post here, and I have also been dumb enough to try to use one of the allwinner/boxchip a10 CM10 roms. Mine is now also stuck on the blue android logo and does not boot any further than that.
Luckily I can reboot it into recovery mode. I just need a working rom.
Any suggestions out there? I would like a Jelly Bean rom, since that was my whole goal. To upgrade from ICS.
R: [Q] Allwinner A10 Tablet
Nezzox said:
I have the Desiretab from lightinthebox mentioned in a earlier post here, and I have also been dumb enough to try to use one of the allwinner/boxchip a10 CM10 roms. Mine is now also stuck on the blue android logo and does not boot any further than that.
Luckily I can reboot it into recovery mode. I just need a working rom.
Any suggestions out there? I would like a Jelly Bean rom, since that was my whole goal. To upgrade from ICS.
Click to expand...
Click to collapse
Hi! I have used a rom from another builder... And with some little mods my desire tab reborn!!! I try to put my final rom in some storage and share the link... is JB obviously!
Sorry if I'm late... But there is the ROM!!
Here you can find my modified JB ROM for DesireTab!! Enjoy!!!
http://www.tuttoandroid.net/forum/s...ire Tab di Lightinabox JB 4.1.1 [ScrEEcH MOD]
I'm using it... All working!!
/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\
Sorry for my english, I'm Italian.
Send from Xperia Arc S U HD 3.0.2
----------------------------------
un OT tira l'altro!!
\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/\/
allwiner a-10 flash file& tool
i have link but i cant upload
help me plz
i have this tablet and i need the firmware for this tablet
Model
MID-A10
CPU All Winner A10 3G, 1.5GHz
Operation System Android 4.0.3
RAM 512MB (DDR 3)
ROM(Memory) 4GB/8GB/16GB/32GB
Shell Material Plastic
Screen Size 7 Inch
Type Capacitive Screen
Display
TFT 26 16:9
Resolution
800x480
Visible Angle 180°
Extend Card Support TF card up to 32GB extended
Camera Dual camera, front is 0.3 Mega and back is 2.0 Mega
Gravity Sensor 3D
Multi-Touch Yes, 5 points touch
camera
dual camera:front 0.3M, Back:1.3M
Android Market Yes
Bluetooth No
Video 2160P, AVI/MOV/MP4/RMVB/FLV/MKV…
Music MP3/WMA/WAV/APE/AAC/FLAC/OGG
Ebook UMD, TXT, PDF, HTML, RTF, FB2…
Skype Yes
Email and Browser Yes, built in
WIFI Yes, 802.11 b/g/n
3G
Buit in 3G:GSM+WCDMA
Earphone Interface 3.5mm
Work Time Up to 6~8 hours
Battery
4000MAh
Language Czech, Dansk, German, English, Spanish, Russian, French, Italian, Dutch, Norwegian, Polski, Greek, Portuguese, Svenska, Turkey, Korean, Japanese, Simplified Chinese, Traditional Chinese
Other Applications File Manager, OfficeSuite, Google Search, Task Manager, Browser, Gallery, Android Webkit, Clock, Calculator, Calendar, iReader, Gmail…
Product Size
191*118*13.4
Product Weight 578g
Extend Port 1 x TF card slot; 1 x MINI HDMI port
1 x Micro USB port
1 x 3.5mm Earphone port
Package including 1 x Charger
1 x USB cable
1 x Earphone
1 x OTG cable
SIZE 191mm*118mm*13.4
findus10 said:
Hey hey
last week i bought a tab from china. Its a 7" Allwinner tablet... unfortunately it has no brand on it. so i tried to look it up in the internet (man there are creepy websites out there). anyway i couldnt figure out whats its brand.
My question is now: I want to run ICS on my Allwinner A10 running 2.3, its very similar to other tablets out there - and is there a way to flash ICS-rom from a diffrent device??? e.g. Aniol Novo 7A (its has pretty much the same specs).
Or should i wait for more firmware releases? Or one of u guys have an idea which rom fits to my tab? Its really confusing because there a lot of tabs with identical specs.
(btw i read the A10 allwinner cyanogenmod thread and i have not tried the rom because i wanted more information before flashing my tab)
thank you in advance.
Operation System Android 2.3, support flash 11.1
CPU Allwinner Tech BOXCHIP A10 Cortex-A8, 1GHz
GPU Mali-400
Memory 512M DDR2
Storage Device 4G HDD
Support external TF card
Language .......
G-sensor 4-dimensional G-sensor
Screen 7"
Pixel: 800 * 480
Touch Panel: 5-point Capacitive Touch Screen
WiFi Built-in IEEE 802.11b/g/n WiFi
3G Support external 3G: HUAWEI MU509
Audio format MP3、WMA、APE、FLAC、OGG、WAV Frequency response: 20Hz to 20000Hz
Video format
AVI,MKV(XVID/px/H.264),MOV,TS,M2TS,RM/RMVB,FLV,3GP,MPEG,DAT,MP4
Software install Download from market or setup from TF card
Camera 0.3M front camera
Battery Lithium-ion 3000mAH
Work time : about 4 hours
I/O Port 1 * USB Port
1 * HDMI slot
1 * DV-5V in
1 * 3.5mm Earphone Jack
1 * TF card slot
Buttons 1 * Power Key
1 * Volume Key
1 * Menu Key
1 * Back Key
1 * Home Key
for more information
source :http://www.tomtop.com/cell-phones/notebookstablet-pcs/7-allwinner-a10-cortex-a8-1ghz-android-2-3-ultrathin-5-point-capacitive-tablet-pc-wifi.html
Click to expand...
Click to collapse
hey just go to the micromax funbook p300 thread in my signature
and FYI the allwinner A10 tablet is known is mmx funbook in india!!
HAPPY TO HELP
.need help.
Hey frnds.. I hope u guys wil help me with this.. I am using "swipe halo edge tablet" .. I got it before 2-3 days.. I wanted to change the rom so i did download the cwm from playstore and installd it.. Device restarted and it booted in recovery mode .. But no key was working.. So i restarted my tab by holding power button. But then it got stuck on the android logo.. Its not even going in recovery mode.. Can anybdy help me?

[Q] I need Firmware But I didn't find

Hi everyone, I have a 7" tablet pc which is not working(Bootloader working) because of I need a firmware.
I looked for every web pages but I didn't find, maybe you can help me!
prd: Dark Evopad R7010
CPU: RK2906
GPU: RK610-g
flash:29F32G 4GB
Wifi: RTL8188CTV
Ram: 512 MB DDR3
MotherBoard ID:A710_v2.0_20120507_FB
RK2906(7010RK) Upgrade tools and SoftWare(HDMI)
20120711
Upgrade tools and SoftWare
This Software is working but have some bugs
wifi not working
touch screen
Audio
g-sensor
not working
Have you got any suggestions?
Refresh Topic
Hello. I need help finding a working firmware. There is a Chinese device without HDMI. After trying to get root access, the device has a brick. I tried different firmware but get a black screen. Firmware which work on my device is from CUBE U18GT Standart(and Oma_Odys_Loox_ICS_4.0.4_v1.3 or , ICS v1.3, CM9 v1.3, JB v1.2.2, CM10 v1.2) , but it not working the touch screen and has been inverted g-sensor (WiFI and other not tested).
Technical specifications set chip:
CPU: rk2906 (GPU: Vivante GC800);
Touchscreen: tf5406de (marking on FFC: XCL-G7015A-FPC3.0);
Display: 800x480 (marking on FFC: 700cp5650-60 senes); RAM: elpida edj21088cse; Flash: 29f32g08cbaca;
WiFi: RLT8188;
G-Sensor: MMA7660FC;
Audio codec: wm8960g; Camera 0.3Mp (marking on FFC: G-C03MFNZA1766-V.1);
Power control: tps659102; Battery: 3,7V 2800mAh; MB marked: M766-MID(2906)-MB-VER2.0.
Sorry for my english, i'm from Russia.

custom rom for Ramos x10f atm 7029

Hello
I would like to upgrade the android from its 4.1.1 to a 4.4.x version. But I dont see a custom ROM or CWM for this anywhere.
The specifications of the device are as follows:
OS: Android 4.1.1
CPU: Quad Core ATM7029
GPU: Vivante GC1000
RAM 1GB,DDR3 --> False. Real RAM is 686MB.
Storage 8GB
Screen: Capacitive Touchscreen, 1024*768 Full resolution Screen
Size: 7.85 inch
Resolution: 1024*768 Pixels
Flash: Support Flash 11.0 and HTML 5
Extend Card Support TF card up to 32GB extended
Camera Dual Camera Front 2.0M,Back 5.0M
Gravity Sensor Yes
Multi-Touch Yes, 5 points touch
Android Market Yes
Skype Yes
Email and Browser: Yes, built in
WIFI: Yes, 802.11 b/g/n
3G : support external 3G dongle
OTG Function: Support USB Mouse,Keyboard (2.4GHz)
Support:FAT,FAT32,NTFS
Earphone Interface 3.5mm
Soft:Support TXT,Adobe PDF,Microsoft Office(Word,Excel,PPT)
Video 1080P, AVI/MOV/MP4/RMVB/FLV/MKV…
Music MP3/WMA/WAV/APE/AAC/FLAC/OGG
Ebook UMD, TXT, PDF, HTML, RTF, FB2…
Battery: 4000mAh
What do I need to submit for a developer to build a custom rom for this device? Some kind of dump? ALso need a recovery manager with the right display driver. Either TWRP or CWM.
I hope a developer will volunteer.
Thanks

[Completed] Nextbook 10L quad core 5.0 lollipop need help.

Can anyone help me with this tablet still new out of the box has the memory leak problem. Can anyone help me fix and or root this tablet so I can use it without it dropping apps when i load them to use? Has not been unlocked or had anything done to it. I have been looking high and low for any info to help me out. Thank you all I like this site and lime what you all do for us..
Carrier: Verizon Brand:
Nextbook
Hardware Connectivity: USB, Bluetooth MPN:
NXA101LTE116
Features: Pogo Keyboard with two standard 2.0 USB Ports, • Support 3 -axis G-sensor, • Micro-SD card slot for expansion to 64GB, • Built-in microphone, • Bluetooth 4.0, • 1GB DDR3L; 16GB onboard storage, • 10.1 inch High-resolution 1280 x 800 IPS Screen, Touch Screen, Media Player, LCD Display, Built-In Rear Camera, Built-In Front Camera, Backlight Product Line: Ares 10L
Processor Speed: 1.8GHz Operating System: Android 5.0.X Lollipop
Resolution: 1280 x 800 Screen Size: 10.1"
Processor: Intel® Atom™ Quad-Core /1.8GHz (Z3735G) Storage Capacity: 16GB
RAM: 1GB DDR3L Color:
Black
UPC:
Does not apply
Internet Connectivity: Wi-Fi + 4G LTE
Thread closed / Duplicate

[Completed] Please help me stock Nextbook 10L quad core 5.0 lollipop.

Can anyone help me with this tablet still new out of the box has the memory leak problem. Can anyone help me fix and or root this tablet so I can use it without it dropping apps when i load them to use? This tablet is all stock has not been unlocked or had anything done to it. I have been looking high and low for any info to help me out. Thank you all I like this site and lime what you all do for us..
Carrier: Verizon Brand:
Nextbook
Hardware Connectivity: USB, Bluetooth MPN:
NXA101LTE116
Features: Pogo Keyboard with two standard 2.0 USB Ports, • Support 3 -axis G-sensor, • Micro-SD card slot for expansion to 64GB, • Built-in microphone, • Bluetooth 4.0, • 1GB DDR3L; 16GB onboard storage, • 10.1 inch High-resolution 1280 x 800 IPS Screen, Touch Screen, Media Player, LCD Display, Built-In Rear Camera, Built-In Front Camera, Backlight Product Line: Ares 10L
Processor Speed: 1.8GHz Operating System: Android 5.0.X Lollipop
Resolution: 1280 x 800 Screen Size: 10.1"
Processor: Intel® Atom™ Quad-Core /1.8GHz (Z3735G) Storage Capacity: 16GB
RAM: 1GB DDR3L Color:
Black
UPC:
Does not apply
Internet Connectivity: Wi-Fi + 4G LTE
Hello,
Try posting your question in the forum linked below.
http://forum.xda-developers.com/android/help
The experts there may be able to help. Good luck.

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