APK install fail, package name conflict. - Sony Xperia XZ Questions & Answers

Hi guys,
I have been trying to install the latest release of Xperia Home (11.0.A.0.1) from apkmirror but I'm getting an error:
App not installed.
The package conflicts with an existing package by the same name.
I've done some digging and found the same issue with the Samsungs. AllSmokeEm provided a solution (toggling secure startup settings) but I don't believe we have this option in Sonys.
I have a sneaky feeling that it has to do with the last security patch I've installed a few days ago (41.2.A.7.65), because I never had this issue before!
Thanks for the help.

Jimbo0o said:
Hi guys,
I have been trying to install the latest release of Xperia Home (11.0.A.0.1) from apkmirror but I'm getting an error:
App not installed.
The package conflicts with an existing package by the same name.
I've done some digging and found the same issue with the Samsungs. AllSmokeEm provided a solution (toggling secure startup settings) but I don't believe we have this option in Sonys.
I have a sneaky feeling that it has to do with the last security patch I've installed a few days ago (41.2.A.7.65), because I never had this issue before!
Thanks for the help.
Click to expand...
Click to collapse
I am using the latest update, the one you tried. I didn't have any problem upon installing it since I am a beta user so I get it from Update Center. I suggest you subscribe to the Xperia™ Home Open Beta community in Google+ to get updated. But if you don't like but still want to install the laest home, I see that there are two 11.0.A.0.1 files in apkmirror. Try the other one, you might be able to install it.

Jimbo0o said:
Hi guys,
I have been trying to install the latest release of Xperia Home (11.0.A.0.1) from apkmirror but I'm getting an error:
App not installed.
The package conflicts with an existing package by the same name.
I've done some digging and found the same issue with the Samsungs. AllSmokeEm provided a solution (toggling secure startup settings) but I don't believe we have this option in Sonys.
I have a sneaky feeling that it has to do with the last security patch I've installed a few days ago (41.2.A.7.65), because I never had this issue before!
Thanks for the help.
Click to expand...
Click to collapse
See the screenshot. If you downloaded the first one, try the second one or vice versa.

ermond012 said:
See the screenshot. If you downloaded the first one, try the second one or vice versa.
Click to expand...
Click to collapse
Thank you very much for the help, it worked! I'll have a look in the beta community.
Thanks again.

Dear Friend. I had the same issue. The solution comes with root: Go to /system/priv-app/home-sonyericsson-release and rename the apk that exist in folder, copy the downloaded home and put the same name that original ones. Give the permission 755 ( -rwxr-xr-x ) and just to void some error perform the cache clean from the app . Search for "tela inicial Xperia" ( "initial Screen Xperia" or something like this ). After that, restart the device. Now you are using the last home version with no app drawer icon!

Package name conflict
I have a problem on my sony xperia x ..
I can't install facebook it say " the package conflict with an existing package by the same name" ... I delete facebook apk because it's not working ..
I'm try to install in google play but install problem. I check on my phone there is no facebook apk i can't to clear chache , or data because i check on my setting>> app i'm not found a facebook but why it say" the package conflict with an existing package by the same name" i hope someone can help me . Thank you.

Related

[Possible FIX Need Testers]Google A/C wipe fix on leaked 4.3 Samsung Note II Roms

My Google account was being wiped out in front of my eyes almost every other time i rebooted. After some thread reading and trial and error I finally figured it out. Its been about 18 hours and over 15 reboots (EDIT: Few days now ) either via reboot menu, wanamXposed module and adb, I have not lost my account so far.
This is still being tested, so affected users please test and comment how it worked for you.
There are hundreds of posts out there that tell you the fix is to be on Google play Store version 4.4.21 and many of them have reported that it works. Unfortunately many including me, were on the very same version and yet Google account was being wiped no matter what. Thats when i realized, it is not just being on 4.4.21, but having that version as a system app, instead of having the version installed as an update. The difference is, when you have version 3.x.x installed as a system app, which updates itself to 4.4.21, it does not update the original app, but instead installs updates in the /data partition. So seeing version 4.4.21 in the Playstore app 'About' settings does not mean anything.
Verify if you are on an affected release.
Go to Setting >> more >> Application Manager >> Downloaded. If you see 'Google Play Store' you may be affected.
Now go to the application managers "All" Section (swiping leftward from 'Downloads' section) and navigate to 'Google Play Store'
You will see the version number of your app. Next to it, you will see two buttons, One of them may be "uninstall updates" If you see this option, your version number means nothing. Don't be fooled by it, you have may 4.4.21 installed, but in your /data/app directory.
If the above was true, you have an older version of playstore installed as a system app, and have the latest version installed as an update over the old version in the /data partition.
Instructions
Flash GoogleWipeFix_Flash_CWM.zip from Clockworkmod.
PS: This really only removes your existing Google Play Store, flashes v 4.4.21 and clears data. You may as well flash it, nothing to loose.
Click Show content for Manual Instructions (Not needed if you chose to flash instead).
You do not need this if you flash using my zip. This is for Manual Testing only.
If you are not already on PlayStore version 4.4.21 then download version 4.4.21 and place in in your SDCard as /sdcard/Phonesky.apk
DOWNLOAD
Google Play Store 4.4.21
Instructions for shell users :
Code:
su
mount -o remount, rw /system
cp /system/app/Phonesky.apk /system/app/Phonesky.apk.bkp
mv /data/app/com.android.vending-1.apk /data/app/com.android.vending-1.apk.bkp
cp /sdcard/Phonesky.apk /system/app/Phonesky.apk
chmod 644 /system/app/Phonesky.apk
reboot
Instructions for Root explorer users
Re-mount /system as read-write
Backup /system/app/Phonesky.apk
Backup and Delete /data/app/com.android.vending-1.apk (TIP: you may see warnings that PlayStore Stopped, Thats ok!)
Copy /sdcard/Phonesky.apk and overwrite /system/app/Phonesky.apk
Give the new apk appropriate read permissions to all. rw-r--r--
reboot
Click to expand...
Click to collapse
Troubleshooting help
If it does not work for you, it would be of great help if you could post below details.
What rom are you on?
Please check the following:
Go to application manager >> Google Play Store and tel me if you see the button "Uninstall updates" next to "Force Stop"
If you have "Uninstall updates" you need to click it, and then repeat the whole procedure again.
Do you have access to adb or terminal emulator app? if yes, please give me the output of the following.
Code:
su
ls -l /data/app/com.android.ven* /system/app/Phonesky.*
Click to expand...
Click to collapse
I added a CWM flashable zip. Try that if it didn't work earlier.
XDA:DevDB Information
GoogleWipeFix, a Tool/Utility for the Samsung Galaxy Note II
Contributors
kkoolpatz
Version Information
Status: Testing
Created 2013-11-02
Last Updated 2013-11-05
I use my own cooked rom which is posted in the forums as well.. I have hardly had any gapps issues.. Had them once in the beginning but flashing the latest gapps solved everything..!
Thanks for sharing
kkoolpatz said:
Verify if you are on an affected release.
Go to Setting >> more >> Application Manager >> Downloaded. If you see 'Google Play Store' you may be affected.
Now go to the application managers "All" Section (swiping leftward from 'Downloads' section) and navigate to 'Google Play Store'
You will see the version number of your app. Next to it, you will see you buttons, One of them may be "uninstall updates" If you see this option, your version number means nothing don't e fooled by it. you have may 4.4.21 installed, but in your /data/app directory.
Click to expand...
Click to collapse
I am using Tigra v.3 ROM, which has the 4.4.21 version as system app and still I had the Google account wiped yesterday after a reboot from Wanam Xposed.
So maybe your fix solves some problems, but in my case...
Thanks anyway!
My ROM users are already on 4.4.2.1 by default (removed everything related to old versions) and they still have account lost.
The problem is only in XXUEMI6, XXUEMJ2/5 don't have this problem.
Thanks for sharing
tried this on my n7105T
no i no longer get the force close / crash message
just no connection (like i was getting prior to trying a million other fixes)
including factory reset
I haven't been on the forums much lately but can't see anything about this - what is the bug exactly? All your google data being deleted on just the account being removed from the phone? Or something else entirely?
dhuewes said:
I am using Tigra v.3 ROM, which has the 4.4.21 version as system app and still I had the Google account wiped yesterday after a reboot from Wanam Xposed.
So maybe your fix solves some problems, but in my case...
Thanks anyway!
Click to expand...
Click to collapse
Its just been one day, so i'm hoping this fix stays permanent. Are you sure you do not have /data/app/com.android.vending-1.apk installed?
fliptechnologies said:
tried this on my n7105T
no i no longer get the force close / crash message
just no connection (like i was getting prior to trying a million other fixes)
including factory reset
Click to expand...
Click to collapse
What do you mean by no connection? I am not sure if this will apply to your device since this caters specifically to Note 2 leaked roms.
Tamen said:
I haven't been on the forums much lately but can't see anything about this - what is the bug exactly? All your google data being deleted on just the account being removed from the phone? Or something else entirely?
Click to expand...
Click to collapse
If you are on one of the affected roms, after you reboot Google account is totally removed. As if it was never added. Its known to happen on Note 2 android 4.3 leaked MI6 rom
I've tested your possible Fix.... Had 3 reboots in total now... so far so good... No G account yet....
Sent from my GT-N7100 using XDA Premium 4 mobile app
I just did try.
I didnt have vending-1.apk in my data folder so didnt do anything with that.
Also when we copy phonesky.apk , do we need to set permission to rw.r.r ???
I actually did it. And now trying.
Sent from my GT-N7100 using xda app-developers app
I just moved the updated version to /system/app and removed Phonesky.apk.
I'm gonna check out if it does anything, smart tip btw, never thought of this.
I've given it a try, thanks.
Thanx man
Sent from my GT-N7100 using XDA Premium 4 mobile app
Yes,the fix works...rebooted nearly ten times today,no google account loss.
Just remember to set permission as rw-r-r for phonesky.apk after replacing the old one.
akp.ajinkya said:
Yes,the fix works...rebooted nearly ten times today,no google account loss.
Just remember to set permission as rw-r-r for phonesky.apk after replacing the old one.
Click to expand...
Click to collapse
Thanks, I'll add the permissions part to OP
I followed your full procedure, the problem persists, wanam v4.0 (mi6).
hi
I have noticed that whenever i fiddle with xposed, my account gets wiped. Otherwise no loss on reboot. Just what i have observed.
kkoolpatz said:
Thanks, I'll add the permissions part to OP
Click to expand...
Click to collapse
Worked for me on Hurricane v5, note3 apps and Superwolf theme 10.5 -- Thanks
Alipk52 said:
I followed your full procedure, the problem persists, wanam v4.0 (mi6).
Click to expand...
Click to collapse
Thanks for reporting. I wonder if you need to remove .odex file since wanam is an odex rom
Please check the following for me.
Go to application manager >> Google Play Store and tel me if you see the buttons "Uninstall updates" and "clear data"
If you have "Uninstall updates" something went wrong in your procedure.
Do you have access to adb or terminal emulator app? if yes, please give me the output of the following.
Code:
su
ls -l /data/app/com.android.ven* /system/app/Phonesky.*

Google play store error 505 after nougat update

I use Facebook for work as we have fan pages. I use Facebook pages manager to manage them. I never had Facebook downloaded on the z5(work phone). I received a notice in play store that pages manager had an Update available. That's when I started receiving the 505 error code when trying to update the pages manager. Then I uninstalled the pages manager and tried to reinstall and now it won't install at all keeps giving me the 505 code. I read online where they say to remove the Google account and then add the Google account back,clear cache and data etc.... and if that doesn't work of course reset your phone. I'm not going to reset my phone because I will lose too many important chats with in different applications on the phone.
Is anybody else seeing this issue?
Update: the only apps that won't update are Facebook,f.b.pages manager,and now f.b.messenger....I'm not a Facebook fan,but need them for work.
This is an unlocked phone bought from Sony in Thailand. Model E6653, build# 32.3.A.0.376
Hanger4life said:
I use Facebook for work as we have fan pages. I use Facebook pages manager to manage them. I never had Facebook downloaded on the z5(work phone). I received a notice in play store that pages manager had an Update available. That's when I started receiving the 505 error code when trying to update the pages manager. Then I uninstalled the pages manager and tried to reinstall and now it won't install at all keeps giving me the 505 code. I read online where they say to remove the Google account and then add the Google account back,clear cache and data etc.... and if that doesn't work of course reset your phone. I'm not going to reset my phone because I will lose too many important chats with in different applications on the phone.
Is anybody else seeing this issue?
Click to expand...
Click to collapse
if you are rooted and have sony ric disabled then install playstore again using lucky patched, but first go to settings apps find google play store and wipe everything from that app.
EDIT : Best thing is to use titanium backup(you have to be rooted) and backup every app that you have important chats on, and then do full wipe(excluding /system).
Full stock z5
I'm not rooted. I'm also using a Huawei mate 9 with 7.0 and having no problem with Facebook apps. Thanks.
Hanger4life said:
I'm not rooted. I'm also using a Huawei mate 9 with 7.0 and having no problem with Facebook apps. Thanks.
Click to expand...
Click to collapse
Is the problem only with page manager or with other apps, if only page manager simply download page manager apk from apkmirror and install it and that's it.
Only Facebook apps are effected.
I'm pretty ignorant when it comes to installing apk,roots etc...
Hanger4life said:
Only Facebook apps are effected.
I'm pretty ignorant when it comes to installing apk,roots etc...
Click to expand...
Click to collapse
Apkmirror is source of official apks so it is same thing like if you download from playstore.
So I need to download from unknown sources? Check that option in security section?
Hanger4life said:
So I need to download from unknown sources? Check that option in security section?
Click to expand...
Click to collapse
Open this :
http://www.apkmirror.com/apk/facebo...manager-102-0-0-15-67-2-android-apk-download/
press download apk, then go to:
Settings Security enable unknown sources and then install this apk, just press on it in notification area, after installing disable unknown sources if you want and that's it.
Even though I get a warning message saying it can harm my device?
Thanks for your help.
Hanger4life said:
Even though I get a warning message saying it can harm my device?
Thanks for your help.
Click to expand...
Click to collapse
Ignore it, i use apkmirror for years and never had any problems with any apk.
It downloaded,but I can't locate it. It's not in my app drawer or on any home screen.....
I went to my down load section,and tried to click it,but it says can not because it conflicts with existing package. So I know it's in the phone,but how do I access it...?.....
File Commander or any other file manager and locate Downloads folder and there it is.
When I try to download
Here is the screen shot
It won't open......
Hanger4life said:
It won't open......
Click to expand...
Click to collapse
Well you have to uninstall existing page manager to install new.
L33Tgod said:
Well you have to uninstall existing page manager to install new.
Click to expand...
Click to collapse
I did. I deleted any file that had the word Facebook in it from file manager too. I even went into Google play store under all apps and deleted it from there also.
It's so strange how it only FB,FB messenger,and the page manager
Well this is a bug. I experienced this problem after upgrading to Nougat from Marshmallow using flashtool. Sideloading (apk) won't work. Do a factory reset, that's the only fix.
It's just too much trouble factory resetting. I'll just have to use my other device.
Thanks guys.
you have to do a clean install not update..

Accidentally uninstalled emui calendar

Hy guys,
as already written in the topic I have accidentally uninstalled the calender app wich comes with emui.
now when I install e.g. the google calender app and open the app it says the calender storage is deaktivated. It gives me also the posibilety to activate in the settings but when I type it it comes back again.
So is there any possibilety to bring the original calender app back so I can activate the calender storage?
So I figured out that I have to reinstall the calendar storage APK . Can maybe somebody upload this APK for emui 5 or share a link where I can download the file.
I believe you can find a generic one online, nonetheless, here it is. Hopefully it works.
thanks a lot.
It's not working. I get the message "package appears to be corrupt".
Ok got it via adb.
now its working.
ChrisChros said:
Ok got it via adb.
now its working.
Click to expand...
Click to collapse
@ChrisChros how doid you solve the ADB error:
Code:
Failed to install Calendar_Storage_com.android.providers.calendar.apk: Failure [INSTALL_PARSE_FAILED_NO_CERTIFICATES: Failed to collect certificates from /data/app/vmdl499526276.tmp/base.apk: /data/ap
p/vmdl499526276.tmp/base.apk: File res/drawable-xhdpi-v4/app_icon.png in manifest does not exist]
Thanks for the help!
Might be a bit late, but if any others stumble upon this:
place the apk provided above in system/priv-app. Make sure it has all r/w permissions and then restart phone! Should work then.

app not installed the package conflicts with an existing package by the same name

Hi ..My Phone Is Samsung S8 plus
when download and apk installed eror in installed
app not installed the package conflicts with an existing package by the same name
works of
I did the following, but the error did not correct
I did do all the methods
1- Reinstall the orignal
2- Delete cache and Data
3-Uninstall your original apps
4- shortcut app tohome screen
4-Restart your phone
and ....
but when download and apk installed eror in installed or download in market again eror instaled
pleas help me How to solve this problem
َSoftware information : android securiy 1 august 2017
android 7.0
samsung experience version 8.1
pleas help me
you can't install apps that have been signed by a different developer, and replace with the current one. metaphor, you have a girlfriend, but your trying to get another girl who looks, and smells like your current girl, but her name is different. Since your in a beta OS, you can definitely expect bugs.
have you tried Factory data reset? there may be residual files from previous OS.
Sent from my SM-G955U using Tapatalk
mojirezaie198888 said:
Hi ..My Phone Is Samsung S8 plus
when download and apk installed eror in installed
app not installed the package conflicts with an existing package by the same name
works of
I did the following, but the error did not correct
I did do all the methods
1- Reinstall the orignal
2- Delete cache and Data
3-Uninstall your original apps
4- shortcut app tohome screen
4-Restart your phone
and ....
but when download and apk installed eror in installed or download in market again eror instaled
pleas help me How to solve this problem
َSoftware information : android securiy 1 august 2017
android 7.0
samsung experience version 8.1
pleas help me
Click to expand...
Click to collapse
If you have secure boot on disable it, restart your phone, try Again. Worked for me couple times
It's a vice versa situation. If your secure boot is on then disable it else vice versa. And reboot your phone and then install the app. It will surely install. Its not like you've a girlfriend situation?
djnikkofb said:
you can't install apps that have been signed by a different developer, and replace with the current one. metaphor, you have a girlfriend, but your trying to get another girl who looks, and smells like your current girl, but her name is different. Since your in a beta OS, you can definitely expect bugs.
have you tried Factory data reset? there may be residual files from previous OS.
Click to expand...
Click to collapse
You're** and it's not beta tester.
britchel said:
You're** and it's not beta tester.
Click to expand...
Click to collapse
No Itsnot Beta
eddyo1993 said:
If you have secure boot on disable it, restart your phone, try Again. Worked for me couple times
Click to expand...
Click to collapse
Please help me
How do i do this
djnikkofb said:
you can't install apps that have been signed by a different developer, and replace with the current one. metaphor, you have a girlfriend, but your trying to get another girl who looks, and smells like your current girl, but her name is different. Since your in a beta OS, you can definitely expect bugs.
have you tried Factory data reset? there may be residual files from previous OS.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
Android version of my phone is not beta
Android 7
samsung experience 8.1
version G955fxxuaqi7
djnikkofb said:
you can't install apps that have been signed by a different developer, and replace with the current one. metaphor, you have a girlfriend, but your trying to get another girl who looks, and smells like your current girl, but her name is different. Since your in a beta OS, you can definitely expect bugs.
have you tried Factory data reset? there may be residual files from previous OS.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
when me phone factory reset all program is install
but 2 week after not installed version Higher version
mojirezaie198888 said:
Please help me
How do i do this
Click to expand...
Click to collapse
Go to settings-lock screen and security-and scroll till you see secure start up. If it's on disable it. Restart your phone and try to install again.
eddyo1993 said:
Go to settings-lock screen and security-and scroll till you see secure start up. If it's on disable it. Restart your phone and try to install again.
Click to expand...
Click to collapse
security is disable but app not installed
mojirezaie198888 said:
security is disable but app not installed
Click to expand...
Click to collapse
Reboot your phone and as soon as it starts up try to install it
I'm pretty sure you just can't, the only way to do it it's through root... unfortunately
eddyo1993 said:
Reboot your phone and as soon as it starts up try to install it
Click to expand...
Click to collapse
but now not installed app
britchel said:
I'm pretty sure you just can't, the only way to do it it's through root... unfortunately
Click to expand...
Click to collapse
Are you sure you solve the problem?
Clear cache partition in recovery helped with this issue.
mojirezaie198888 said:
Are you sure you solve the problem?
Click to expand...
Click to collapse
Didn't say I was solving it... just saying facts
not resolved problem
I use ESFile Explorer to copy the new APK into the folder where the old APK is located - firstly delete the old app then replace with the new app (ensure the same name is used). Some apps are hard to find so I use BKDisabler to find the exact path of the APK I want to replace.
It worked for me as I replace the Device Maintenance App on my S8+ with a newer version off APKMirror
If still having issues, the method below may work too:
TAKE A BACKUP FIRST IN CASE IT GOES TITSUP
Download AromaFM here: https://forum.xda-developers.com/showthread.php?t=1646108&page=2 ((its a file manager that doesnt install on the phone, just runs in recovery)
Download the APK to are trying to update and put it either on an sd card or in the download folder on your phone: You will need to know where the current APK is located on your phone (usually apps are located in /data/app or /system/priv-app/ or system/app/ before going to the next step...... so for this example the APK is located in /system/priv-app/camera)
Reboot into TWRP Recovery
Install AromaFM
Go to your downloaded APK and either cut or copy it
Then navigate to the /system/priv-app/camera folder and delete the old APK then paste the new APK
Reboot
Now you should have the updated APK installed
Guys, what are you trying to solve here, he didn't even state which apk he is trying to install....

"Unknown sources" missing on Oreo

Hi, since the Oreo update I can't find the "Unknown sources" to install APK's freely. I'ts not under "Lock Screen and Security", and I have enabled Chrome in "Applications/Special Access/Install other apps" and I'm trying to install apps from the "Downloads" section of chrome, but it dosn't work this way either.
I was trying to install the Pixel Launcher as seen from here: https://theunlockr.com/2018/03/13/make-samsung-galaxy-s9-look-like-stock-android/
But everytime I try it I get the "<!> Application not installed".
I don't know exactly what says in english, I'm using my phone in spanish.
Any ideas? Thanks!
If you go to Settings-Apps-3 Dots-Special Access-Install Unknown Apps.
They've moved it so only certain apps can install unknown apps
Please help how to fix this problem. This doesn't work, I tried installing Accuweather pro several times. I have the app saved to my Google Drive, I click on the app and I see something called 'Staging App' and then I get this alert ' There was a problem parsing the package'. I currently had an older version of Accuweather pro installed and working fine. I decided to remove the old version and then reinstall it and I received the same alert. FYI the old Accuweather app was installed before the Oreo update.
Sprint Network
Galaxy S8+
NRHTX said:
Please help how to fix this problem. This doesn't work, I tried installing Accuweather pro several times. I have the app saved to my Google Drive, I click on the app and I see something called 'Staging App' and then I get this alert ' There was a problem parsing the package'. I currently had an older version of Accuweather pro installed and working fine. I decided to remove the old version and then reinstall it and I received the same alert. FYI the old Accuweather app was installed before the Oreo update.
Sprint Network
Galaxy S8+
Click to expand...
Click to collapse
Have you tried downloading your APP file from Google Drive to your phone then opening the copy on your phone, that should install the .apk
Go to settings on the phone >> apps >> 3 vertical dots at the top right corner >> special access >> install unknown apps >> and there enable the permission from where you are trying to download it.
All thank you,
I found out that you now have to download the app to your phone. Google Drive does not allow you to download and manually install .
Dear sir/madam,
Following your answer, in specific this part, "They've moved it so only certain apps can install unknown apps", perhaps someone could help me out. I use the Firefox Focus browser and this app doesn't show up in the list of apps that are allowed to install unknown apps.
* Does this mean Firefox Focus can't install apps from unknown apps, since it's not on the list?
* And perhaps we can conclude from that it will never be allowed to do so?
* Or would this app not be on this list, because I've never tried installing anything using this browser?
I guess the real question would be, what populates this list?
I hope to hear from you, thanks in advance, all the best.
Form what I've seen, 1st time you try to install apk from an app it asks you if you want to allow it?
dalanik said:
Form what I've seen, 1st time you try to install apk from an app it asks you if you want to allow it?
Click to expand...
Click to collapse
That's what I was thinking as well, funny thing is that 'Google Chrome' is in the list and I've never used that browser. Unless it's there, because it's from Google
I have followed the above suggestions and have allowed Chrome to install apps since that's the browser I'm using. The phone says I have downloaded the app but it is not giving me any option to install it? Where did the download go and how can I get it actually installed? This is an app for work.
Edit: Nevermind - I restarted the phone and tried again and it worked. thanks.

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