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Hi guys. Love this site but I am encountering some issues! I am having problems with the drivers (it appears), of my p990h. I am new to android (only had my device a week), and have duly thrown myself in the deep end to try and make the most from the device and have encountered some issues. I am in Colombia and bought the phone here. I ‘rooted’ the device using the ‘Super One Click’ method and had no issues. I then performed the fatory reset and installed the ‘Cm9.0.0-rco-p990-unofficial’ rom (build [email protected]). I didn’t experience issues up to this point. However (and i know i messed up here), i then flashed baseband version 1035.21_20110725 using smartflash. Big mistake as then the time on the phone changed all to European time, and now although the device can be read by my computer, it cannot connect to it and a yellow exclamation appears on the device in device manager. I have tried everyway to update this, but no joy. Tried reflashing with smartflash, but now nothing happens when the phone is connected (nothing appears in the ‘coms port’ box). If i use the lg tool, it doesn’t even list my p990 as a device whose drivers i can download.
So basically I would like to know if anyone can help me:
a) get the drivers working properly again so I can connect the device and update.
And
b) if anyone can get me the 1035.21_20110602 baseband files to go back to how it was previously. Have looked everywhere but no luck. I downloaded one, but i cant seem to find a way to use use it (it appears as a clockworkmod folder and macosx folder. I haven’t used them as i couldn’t figure out how!
May i need to re-root my device, could this be the issue? This had occurred to me that the superuser settings may have something to do with this.
I also want to be able to restore my phone to its stock settings as i really need my camera back up and going properly whilst here in Colombia.
I have spent the last week trawling these forums reading everyone’s posts and learning from you guys, so a big thanks out there to you all who have got me this far – many thanks. Seems like a great community and im looking forward to getting more involved, and learning about the murky waters of android (even though im having some difficulties i love it!) . I apologise for any poor wording and general noobiness that may cause any misunderstanding! I will try and answer any questions/replies i may get as accurately as possible.
I really hope someone can help me as I cant keep going in circles – i have a 12 hour bus ride tomorrow so gotta get it done.
Many thanks in you lovely people!
try flash a new rom CM7
The 4.0.4 OTA update was waiting for me when I woke up this morning. I started the install but when it went to reboot it hung up with a picture of the Android man on his back with a red error/warning triangle.
I haven't done anything with it, hoping someone might be able to help me out.
The phone is rooted but running 4.0.2 stock rom. the battery was a little low when i started the install, but i plugged it in before starting.
Thanks in advance for help,
jvoosh
the reason is that your phone is rooted ,so ... if you want OTA ,you had better unroot you rom or ruu
so can I hard reset the phone (pull the battery) without screwing anything up and then figure out how to unroot the phone?
thanks for your help,
j
Ditto
I'm in exactly the same boat, and hope someone answers this before I try a battery pull.
EDIT: I read around and found some people describing our situation, and mentioning that they did battery pulls to no avail. So I did, and nothing broke. However, the update didn't go through, and now I'm trying to figure out why this happened.
Same issue
I'm having the same issue. Phone got the IMM76k update, and after downloaded, was prompted to restart and install. So i did, gets through part of the install, and then goes to the android man on his back with a red exclamation mark. Have tried multiple times, all to no avail. Now, when I click check for update, it says system up to date, but still on 4.0.2.
Non-rooted, bootloader unlocked...anyone have any luck fixing this?
After downloading update, get Android man on back with red exclamation point
I'm having some difficulty getting the update to install, along the lines of some of the comments posted before mine:
I was able to force download the OTA update (IMM76K) according to the instructions on this original post. (It took a few tries, but eventually worked.)
I select the "Restart & Install" option (which is the only option available to me), and it restarts.
I get the relatively familiar Android man with his blue-green glowing polyhedron wireframe guts spinning, and a progress bar beneath him. After getting through what looks like about 20%, it slows down significantly, and I get the Android man on his back with a red exclamation point above him where the polyhedron used to be. I don't recall seeing any specific error message any of the three times that I tried this. (The first time, I did a battery pull; the second and third times, I just waited, and it eventually restarted on its own.) Needless to say, I'm still on 4.0.2.
I'm afraid I'm not very familiar with different version names and so forth (e.g,. I don't know what yakju is), but this was a phone that Verizon sent me in December 2011 here in the US.
Here's the information from my "About phone" page:
Model number: Galaxy Nexus
Android version: 4.0.2
Baseband version: I515.09 V.EK05 / I515.EK02
Kernel version: 3.0.8-gaaa2611 [email protected] #1
Build number: ICL53F
When I first got the phone, I immediately unlocked the bootloader and rooted it. I did NOT install a custom recovery, nor did I install any custom ROM.
It sounds like there might be some kind of validation error, but I do not recall doing anything that would make my OS non-stock, except perhaps side-loading Google Wallet, but since that doesn't even require root, I can't imagine that it would have any effect. My Superuser app shows only the following apps to have ever used root permissions: BusyBox Free, Secure Settings, Superuser, Terminal Emulator, and Titanium Backup. I've only used BusyBox and Secure Settings with Tasker to automate certain tasks, but nothing crazy! Mostly, I just need root for Titanium Backup. (I cannot recall exactly what I restored from my stock Gingerbread Droid X, but I was very careful to only restore apps and their corresponding app data--and I avoided restoring any Google-provided apps.) Even my tethering is done through an app not requiring root (SVTP).
Any advice (not requiring that I do a factory reset or flash a custom recovery or ROM) would be greatly appreciated! I'd also like to hear about people who have similar circumstances, but didn't have problems updating (so that I can rule out various factors).
Thank you in advance!
same exact issue here.
A "solution", albeit less than ideal
The OTA update eventually came to my phone naturally, and it still didn't work. (No surprise there.)
I called up Verizon tech support, and they had me do the Google Services Framework workaround to try to force the update again. Of course, it didn't work.
They said "We're going to need you to reset your device." (i.e., to factory default).
I told them that was wholly unacceptable, since I want to make sure that all my settings are preserved. (I'm kind of obsessive compulsive about things being set the way I like them, and Titanium Backup, as great a program as it is, has sometimes caused some trouble for me when restoring system settings, and especially since I'd be doing a restore after upgrading the OS, I was nervous about that option.)
Verizon got Samsung on the phone. They had no advice except "We're going to need you to reset your device." Both the Verizon rep and I told him that wasn't acceptable.
So Verizon's "solution" was to send me a new device, allow me five days to get everything transferred over, and then have me return the old device.
Up side: In case there was something wrong with my hardware or something else got messed up, I get a new device that I can get set up with the exact same settings as the old one.
Down side: The "new device" is refurbished, so there could potentially be some kind of baggage.
The "new device" came with 4.0.2. I booted it up without the SIM card, skipped all the logging in to Google, and immediately started going through the steps to unlock the bootloader and root the device. (I used the Galaxy Nexus Root Toolkit, which worked like a charm on a 64-bit Windows 7 machine I had lying around.) After unlocking and rooting, I logged into the device with my Google credentials and let it restore my settings and apps that I had downloaded from Google Play.
Then, it notified me that the 4.0.4 (IMM76K) update was available, so I installed that, and it worked without a problem.
Then, I installed the SIM card and got the new device activated through Verizon's website for activation.
Then, with both devices side by side, I went through every phone setting and made sure it's what I wanted, I made sure every app was installed (and if it was a non-Google Play app, I restored it through Titanium Backup), and I restored data for apps that don't store their data in the cloud (e.g., various games) through Titanium Backup. (I made a backup of my old device with Titanium Backup and transferred it over to the new device after getting the new one up and running.)
Everything seems to be working just fine, and the "new device" runs a bit faster and smoother than the old device, and that's with both devices rebooting and then going through the exact same "click paths", side by side.
So it's a bit of a hassle, but everyone who has a Galaxy Nexus should still be under warranty, so if you're polite with your Verizon tech support representative, they may be willing to help you out.
Verizon can sometimes be infuriating with their update release schedule and keeping their customers informed, but they sure do a good job accommodating their customers in other ways.
I realize this isn't really a "solution" to the Android man on his back problem, but this seemed to be the path of least resistance for me, and I'm pretty happy with the outcome so far. (It's been less than 24 hours since I got the "new device" set up!)
Other things I realized I should have tried (and still may, before I wipe my phone and send it back):
- uninstalling BusyBox (through the app itself, since it makes modifications to the system) and Secure Settings
- unrooting
Good luck!
My friend who has a nexus has his bootloader unlocked and CWM on it. He got the OTA today on his way into work and like you guys, he has a broken android when he boots up. We can get into CMW but we are unable to mount his internal SD storage onto our computer and he has no ROM zips on his phone. Any advice as to how to get his phone up and running?
Will wiping the system/data fix it? Is there a way to get a ROM like AOKP onto the device outside of CWM?
Edit: After several reboots it decided to just boot into the stock ROM. Really strange. Anyhow, flashed AOKP and all is well now.
Hello all,
I'm sorry, but I couldn't find any device-related subforum for the Samsung Galaxy Rugby (GT-S5690M). If my questions are in the wrong section, please move it to the right place (mods)?
So here's the story: I just got my first smartphone. Since it's locked to Bell, it has some bloatware and need for sim-unlocking. I did a lot of reading and through some tutorials I managed to root Android and got rid of some bloatware (just four Bell apps). So far so good! Then I tried to unlock the phone. There are some apps in the Google Play that state that they can unlock the phone for free ("works on various Galaxy models").
I tried them out, but none of them could provide a solution. The last app I tried (Galaxy_S Unlock) requested that BusyBox were to be installed, so I did. During the installation the app remarked that already some BusyBox version was installed, but not the version that it was trying to install. I was suppose to try another type of installing (I used the normal/safe mode). But it said it was already installed, so good enough. Right? I tried the unlocking app again, but it still said it had errors getting to communicate with BusyBox. None of the unlocking apps gave me the impression that they changed anything in the system.
I figured that maybe a reboot of the phone would fix this. However, now the phone got several issues:
- booting takes forever (18 minutes) It does the animated Samsung logo (though, not with sound any more) and then keeps on slowing the glowing Samsung name.
- the speaker doesn't seem to be working at all
- it can no longer check for updates. After agreeing with the disclaimer, it says it can't connect.
- KIES doesn't see the phone any more.
- the phone is generally very slow now. Even when typing a password the phone sometimes hangs for about 5-10 seconds. Loading the disclaimer for the Software Updater takes 10-15 seconds.
I tried to reset to factory defaults and reload the rooting zip file again, but to no avail.
I've been trying to read up on the isolated symptoms, but I'm simply starting to feel overloaded with all the info, especially since I'm a Android newbie.
Does anybody recognize these symptoms and, more important, has any tips on what to try to restore whatever has gone wrong?
Additionally, I would really be interested in knowing if there's a way to force-upgrade to Jelly Bean. It appears that this firmware hasn't been made available to Rugby users yet through the regular update channels. But are there alternatives?
Thanks in advance!
Hello,
I have ran into some rather severe complications of rooting my LG G3 and I don't know where to find the needed information to repair the damage done to my advices functionality.
Okay so to summarize what led to my phones current state I had to downgrade the firmware to vs98510b to root the phone. The downgrade and rooting went fine, however once I got root access I decided to remove a good portion of the bloatware software on the phone to try and increase performance and security. I used a root access level program to uninstall a total of 42 bloatware apps installed by LG and Verizon. After I rebooted the device I discovered that somehow the lg keyboard had been removed with the other bloatware, seeing as thats the only keyboard app installed by default I basically had no on screen keyboard at all in order to fix that I had to use bluetooth to send a keyboard apk to my phone to install.
After I finally got my keyboard back and functioning again I discovered that my phone was no longer being detected when plugged into my computer. on the phone it stated that I needed to install the USB drivers or plug and unplug the device back in to fix the issue, it would not get resolved by either method. So I looked more into what apps had been removed when I removed the bloatware and it looks like the file manager, keyboard and a few other apparently important bloatware had been removed.
If I connect the phone to the computer adb claims no device is connected, and if I boot the phone into download mode it never goes past 0% however it wont get detected by my computer itself at all. From what I have found so far it appears I need to flash the phone back to the complete stock state to get the bloatware reinstalled, however without a pc connection about 99% of the tutorials I have found cannot be used since it wont connect to the pc anymore. I am completly stuck and need advice and possibly a set of links to read on or guide to follow to repair the phone. Finally the last thing I noticed was the phone battery status cannot be detected through the android ui I have to actually use different battery monitoring software just to even know the correct charge level.
I look forward to yours alls response .
Hi,
Here's a dedicated help thread in your device section that you can ask for help in,
http://forum.xda-developers.com/lg-g3/help/help-thread-lg-g3-question-t2947298
Also, you really need to know what you're debloating. One wrong thing and you're in a mess. A way to try to avoid this is using titanium backup to freeze bloat, instead of uninstalling it. Then if you're able, you can always unfreeze if you need to. Uninstalling is not gaining you much space, as those apps tend to be very small in size. ?
Good luck!
Okay you may lock this thread now since you redirected me to the correct forum
You can lock this thread if you like since you linked me to the correct forum/thread regarding this issue .
Thanks for the help
PS I attached the list of all my system apps currently on the phone I removed 42 total system apps, however I am unsure as to which ones they were as when I went to fix the problem I factory wiped the phone to try and repair the issue. However, after trying that I basically narrowed the issue down to needing to flash the stock rom back onto the phone to get the bloatware back. I would have to do it all from the phone though without the computer since some of the bloatware I removed makes it unable to connect to my computer now .
Ask for help in the link I gave.
But I'll say, you removed many things that I don't know what they are for. So chances are you don't know what they're for either.... A number of them could be causing you issues.
Never debloat things you are unsure of. You want to know exactly what they are for, and know that they are safe to freeze.
And again... Freeze them, don't uninstall them... That's my opinion anyway. All of those combined take up very little space. ?
I did actually ask for help in the other thread I just wanted to give you the curtousy of replying to your questions.
In regards to the removal of the bloatware itself. I have never had a rooted or even rootable phone before, bloatware removal in computers never negatively effected me thats why when I did a rather short set of searches regarding to the apps I removed they seemed like they would be fine to remove, however the effects made things I didnt remove not function aswell. I have learned my lesson if I want to avoid bloatware I am better off installing a custom rom and recovery than messing with the android bloatware integreted in the stock firmware.
You can close this thread
Well after a few days of what I can only describe as a nightmare I did manage to repair my phone back to a stock state, I even managed to get a customer rom on it called Ressurrection Mod!
Woot woot overcame my epicfail!!!
EDIT: In case anyone wants to know how I resolved the situation my fiances phone me and her got the same exact phones and models. When I rooted her phone last night the idea came to me to use a Nandroid backup from her phone to overwrite the data on my phone to restore all the bloatware. After doing so my phone is back to functioning correctly again! . All I had to do was rename the backup from her phone to match the generated hash on my phone so that TWRP would recognize the backup!!!
Hello,
I wasn't 100% sure if this was the correct thread or if I should have posted under the ROM section for this phone. We own a start-up company, and have signed some contracts with some larger companies. In one particular contract, we need to take certain security precautions.
My wife has purchased me a Samsung Galaxy S7 SM-G930W8 (the Canadian model). I live in the USA. It's unlocked and multi-csc (whatever that means). The product code is XAC (I believe that means unlocked). We contacted Samsung to verify that a USA sim card would work in the phone, which it does, and that it wouldn't lock the phone to that sim card, which it doesn't. So we're good there.
We explained the issue about the software. The phone comes with some software pre-installed that we cannot have on the phone if we're going to be using it as a company phone, which we would like to do. Samsung said we could disable most of the apps, which we were aware of, however, the contracts specifically states certain types of programs cannot be installed on our company devices.
I asked them if I where to gain root access and remove those programs, would it void the warranty. They said no. The only way we would void the warranty is if we dropped the phone and damaged it, or got it wet.
What would be the best way to go about removing these programs and trying to get a more cleaner version of Android? I understand that a ROM would have to be specific to this phone, because of the various hardware in the phone. But we are not looking for any "extra" programs that tend to come with ROMs to attempt and make them better. I noticed some ROMs for this phone include a custom installer, where we can pick and choose what we wanted installed. But they also come with customized kernels with various security features disabled (such as a fake version of KNOX).
Could someone recommend the best route to go here? Stability is extremely important, however, so is security. We cannot have unapproved third party apps / mods on the phone, but we have some leigh way there. For example, I could probably get around installing a custom recovery partition because the code on that custom recovery partition is not running while we're accessing company resources. If we have to go the route of using a custom ROM, we'd prefer one that supports over the air updates, but does not force them.
Any ideas?
Thank you and sorry for such a novice question. I had done a good bit of research into this and thought I found the perfect one, just to discover that it appears to no longer be supported and the thread on XDA has been deleted.
**EDIT: I should add that my wife upgraded it to Android 7, but I was afraid that would limit our options, so I downloaded the stock XAC ROM for this phone and used Odin to flash it back on, so it's currently running 6.0.1. I'm not sure if that makes a difference or not.
Thanks!
Am I reading correctly that you must completely remove the apps from the phone, not just disable them? The thread below describes how to disable system apps without rooting or otherwise modifying your phone's firmware.
https://forum.xda-developers.com/galaxy-s7/how-to/root-required-oreo-disable-apps-t3814249
Flashing modified firmware will disable Knox, which is something you might not want to do in your case. Also, if you're contractually bound as far as security precautions go, you're probably going to want to update to the latest Oreo firmware and keep it up to date with any security updates as they are issued by Samsung.
Hai Karate said:
Am I reading correctly that you must completely remove the apps from the phone, not just disable them? The thread below describes how to disable system apps without rooting or otherwise modifying your phone's firmware.
Click to expand...
Click to collapse
I apologize in advance if I get your gender incorrect, a quick google search shows your name is unisex. I am going to assume you are a male, until otherwise told so. Yes sir, you are reading correctly that I must completely remove the apps from my company devices, including this phone. I appreciate that my wife bought it for me, but she doesn't fully understand the business like I do and I don't think she really thought it through. I imagine it costed a good bit of money, so I'd hate to have her send it back because I cannot remove the apps.
I appreciate the links to the threads, however, I already know how to disable the apps, but that is not enough. They physically cannot be installed based on what they're capable of doing (ie, a potential for viewing documents / schematics / pcb layouts labeled as confidential or highly confidential, or even worse, being poorly written in such a way where the program is exploitable and someone gains unauthorized access to our network, the certificates we have installed on the phone, etc.)
Hai Karate said:
Flashing modified firmware will disable Knox, which is something you might not want to do in your case. Also, if you're contractually bound as far as security precautions go, you're probably going to want to update to the latest Oreo firmware and keep it up to date with any security updates as they are issued by Samsung.
Click to expand...
Click to collapse
[/QUOTE]
Updating to Oreo is something that we will be wanting to do, but something I have been holding off on, in case I have to flash a modified firmware, or ROM as it's sometimes referred to. As for Knox being disabled, I actually believe that is something we are going to need to happen, have it disabled. We use special software that provides similar functionality that Knox provides, but is a lot more advanced. We actually use a few products for that.
I do have to admit that my knowledge regarding cell phone firmwares is a bit limited, although I do write firmware for other custom created devices. My worries with custom firmware are:
1) Certain security features (excluding Knox) might be disabled or removed (ie, the ability to encrypt the internal flash, encrypt the MicroSD card, having SELinux turned off, having secure boot disabled)
2) The firmware containing programs that most people would find useful but stuff I cannot have. If I have the ability to uninstall it, that's okay, I can do that. But if it's stuck, like it is now, where I can only disable it, that is not okay.
3) Something being installed without my knowledge.
Our security setup checks company phones to see if they're rooted, and if they are, it marks the device as non-compliant. I can have a device as non-compliant for a few hours....but if it's marked as non-compliant for a few days, one of the larger companies we're dealing with call to ask why, and then we have to do a secure session, where they login to one of our devices, but cannot physically click anything, just look, and have us go into various software to see why it's non-compliant, and, well, it's not fun.
We had it happen once because my wife accidentally sent an email from a personal device to a in-house email address, which never got encrypted, and it triggered a security audit, which was not fun at all and I'd rather not go through that again.
Are there no bloat-ware free signed official images or is there no way for a developer to import a signing key into the device to keep secureboot enabled? Also, out of curiosity, why would running a custom firmware disable Knox? In our case, that's something we need, however, I was just curious. And if we go the route of custom firmware, is there a way to show that it's gone, or will all the custom firmware's install a fake version of Knox?
Thank you for taking the time to answer my questions. I really do appreciate it. I know how precious time can be, how busy a person can get, and I realize I have a lot of questions here, but I really need to make sure we're secure.
One of the programs we'll have on there is something called Symantec Endpoint Mobile. I am not sure if you have heard of it or not, but that provides virus protection, etc.
So CSC contains the regulatory information for my country and the providers....my phone is a Canadian phone. I thought Canada did not have Straight talk, yet, my wife's straight talk sim worked. I noticed in the recovery menu, it shows multi-csc. Does that mean my phone has the country specific stuff for more than one country? I'm wondering if I should try changing it to a US phone.
AP contains the kernel, the recovery partition, the system partition, and the bloatware, right?
BL is simply the bootloader.
If I could gain root on this phone without flashing a custom ROM or maybe somehow by just flashing something like TWRP without voiding the warranty, I could just modify the meta-data for the apps that I need to uninstall to allow them to be uninstallable, correct?
Since I went from a partial install of 7 back down to 6.0.1, my camera does not work. I'm wondering if it's because the ROM I used wasn't the correct ROM. It was the G930W8VLU2API1 ROM, minus the CSC, which was G930W8OYA2API1.
I've tried a factory reset, I've reflashed the ROM, using the non-HOME CSC, I've wiped the cache partition....still no camera. It simply says Warning Camera failed. I tried a few of the tricks I've read about on the net to fix it, but so far, no luck. Cleared the data and cache for just about every program, including the camera. I believe the problem might be because I have internet turned off right now, no sim card in, and even though I have automatic updates turned off, the phone still started to download an update.
Did Android 6.0.1 show Secure Boot status in Download mode? My wife, with the same phone, but the American AT&T unlocked carrier version (we paid full price), her's has a Secure Boot: Enabled. She's also running 8.0.0. With my 6.0.1, all there is is a Secure Download, which she also has, but no Secure Boot listed at all.
If secure boot is disabled, I should be able to flash any custom BL without tripping Knox, even if it's not signed.....right? I know with my datacenter, the bootloader changes even a bit, the servers and workstations are not booting, unless I sign the bootloader with my MAK.
**EDIT: Also, what exactly are these z3x things I see on the gsmhosting site? It's hard understanding exactly what they do based off their description because I don't think the developers native language is the same as mine. I go to z3x-team.com, and it almost looks like the device can do almost anything with the Samsung....upgrades, downgrades, unlock codes (wtf?), etc. Is it just a scam or are they worth the investment?
**EDIT2: I made a mistake. I guess there's some special Samsung Knox policy that gets applied to Samsung only devices, that configures it in some sort of way to make it compliant, so Knox has to stay.....