HTC U11 Turned Itself Off and Not Booting - HTC U11 Questions & Answers

So, I am on the Stock U11 ROM unrooted and on Android 7.1.1.
The phone was charging by my side, on my desk.
It reached 100%, but I did not unplug it.
I had the keep screen on while charging setting, turned on.
After about 30 minutes it turned off. I noticed the green notification light (fully charged indication) had turned off.
And when I checked, the phone had turned off. By itself.
Now I am trying to turn it on, nothing happens.
I try to hold the power button (for ~30 seconds) to force a reboot, nothing happens.
Can anyone help me. It is under warranty though. So, I will contact HTC about this. But I wanted to check if there are others that faced this same problem.
Thanks

Try power button and volume down

schmeggy929 said:
Try power button and volume down
Click to expand...
Click to collapse
I tried that, no good.
I tried Vol Up + Vol Down + Power too. No good.

Related

[Q] Phone wont boot

I have a xt925. The phone is not mine, I got it off of somebody for a few days. He told me the phone would not charge or turn on.
Phone was never rooted or anything like that. Anyway the problem is that the phone will not turn on.
First thing I did was charge it for a few hours. The green light DOES come on. When I try to turn it on it does not boot up and the green light goes away. I've also tried to boot into recovery which does not work.
tried the following:
-holding power button for 30 second
-holding power and vol down for 30 seconds
-holding power and volume up + down for 30 seconds
-plugging into the computer (computer does not read it)
What else can I try to get this thing to turn on???
Thanks
Battery is very low ... wait a night ... the green led will shutdown and the phone start automatically...

[Q] HTC one S wont start, no blinking, no led

Hi guys !
My HTC One S died yesterday just before going to bed.
It was 10% battery, I used it for 10-15mn and it went down to 3% and then 1% and shut down just before I plug it to the wall charger.
I let it there for 5mn and tried to power it on but nothing happened. I noticed that the charging led was not even working.
I let it overnight charging and this morning, still nothing. I tried to enter bootloader with power+volume down, nothing happen
This morning, I tried :
- 2 hours usb charging, not detected by the computer, no led, won't start even in bootloader
- 2 hours wall charger charging. Still no led, won't start
Any idea on what to try ?
tonio94 said:
Hi guys !
My HTC One S died yesterday just before going to bed.
It was 10% battery, I used it for 10-15mn and it went down to 3% and then 1% and shut down just before I plug it to the wall charger.
I let it there for 5mn and tried to power it on but nothing happened. I noticed that the charging led was not even working.
I let it overnight charging and this morning, still nothing. I tried to enter bootloader with power+volume down, nothing happen
This morning, I tried :
- 2 hours usb charging, not detected by the computer, no led, won't start even in bootloader
- 2 hours wall charger charging. Still no led, won't start
Any idea on what to try ?
Click to expand...
Click to collapse
Ok, simulated battery pull.
hold the phone under bright light (sensor see's the light and allows to power on, something about a feature to prevent resetting while the phone is in your pocket). press power button, press and hold power button if that doesn't work.
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Maybe it is locked up, and really has been charging. Press and hold power button for 10 seconds.
Some have had success pulling the sim card, and then pressing the power button. Then when it turns on reinserting sim card.
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Factory Reset option: would erase phone storage though.
If you can’t turn HTC One S on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One S.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
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Others have switched to trying to charge it connected to USB port and have it suddenly come back to life after a while.
Thanks for the answer
tivofool said:
Ok, simulated battery pull.
hold the phone under bright light (sensor see's the light and allows to power on, something about a feature to prevent resetting while the phone is in your pocket). press power button, press and hold power button if that doesn't work.
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Click to expand...
Click to collapse
No success with this one
tivofool said:
Maybe it is locked up, and really has been charging. Press and hold power button for 10 seconds.
Click to expand...
Click to collapse
No success neither
tivofool said:
Some have had success pulling the sim card, and then pressing the power button. Then when it turns on reinserting sim card.
Click to expand...
Click to collapse
The sim card is already out
tivofool said:
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Factory Reset option: would erase phone storage though.
If you can’t turn HTC One S on or access settings, you can still perform a factory reset by using the hardware buttons on HTC One S.
Press and hold the VOLUME DOWN button, and then press and hold the POWER button.
Wait for the screen with the three Android images to appear, and then release the POWER and VOLUME DOWN buttons.
Press VOLUME DOWN to select FACTORY RESET, and then press the POWER button.
-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Click to expand...
Click to collapse
Already tried, the phone doesn't even want to enter bootloader
Others have switched to trying to charge it connected to USB port and have it suddenly come back to life after a while.
Click to expand...
Click to collapse
Will try this one !
In fact it really looks like it's dead : no led, nothing happen when I let it charge (it's not even hot) and nothing happen when I push all the possible buttons combinations :crying:
Read my post. Try to do with linux first.
http://forum.xda-developers.com/showpost.php?p=46400755&postcount=1485

[Q] Charging forever, can't turn on the phone

Hi all,
I forgot to charge the phone for one night and the battery went fully empty.
Next day, I put the phone on charge, it started charging (the orange light went on) and after two hours I tried to turn it on, but it doesn't turn on.
I tried several things, was charging it for two days, but still can't switch it on. When the power cable is plugged in, the orange light is turned on, but it never gets to green.
Also tried the recovery mode (Volume Down + Power for 10 seconds), but it also doesn't work.
Do you have any idea what could be the problem?
Thanks and regards!
Press And Hold The POWER Button Until Touch Navigation Buttons Start Blinking, Then Press And Hold One Of Navigation Buttons Till Phone Screen Blinks And Navigation Buttons Stop Blinking, Then Release All Buttons And Phone Should Be Reboot.
galvanize2142 said:
Press And Hold The POWER Button Until Touch Navigation Buttons Start Blinking, Then Press And Hold One Of Navigation Buttons Till Phone Screen Blinks And Navigation Buttons Stop Blinking, Then Release All Buttons And Phone Should Be Reboot.
Click to expand...
Click to collapse
I've tried holding the Power button, but the touch navigation buttons never start blinking. Tried holding it for 10, 15, 30 seconds, one minute, but without luck
alpetrovski said:
I've tried holding the Power button, but the touch navigation buttons never start blinking. Tried holding it for 10, 15, 30 seconds, one minute, but without luck
Click to expand...
Click to collapse
Have You Tried It When Phone In Charge?
galvanize2142 said:
Have You Tried It When Phone In Charge?
Click to expand...
Click to collapse
Yes, I tried both on charger and off the charger, no response from the phone.
alpetrovski said:
Yes, I tried both on charger and off the charger, no response from the phone.
Click to expand...
Click to collapse
You may want to try and take out the battery for a while and then try again. Another option is to get a new battery to try in the phone.
alpetrovski said:
Yes, I tried both on charger and off the charger, no response from the phone.
Click to expand...
Click to collapse
Plug Charger In Darkness And Check Your Phone Screen Turns On In Black Or Not, If Not Hold POWER Button And Check It Again, If Not You Probably Broke Your Battery.
Since i just had this problem i searched and ended in this post.
The solution which worked for me was when the touch navigation buttons blink for 16 times take out from wall charger and plug into PC usb and just press power twice.
It should trigger the phone to wake up from "DEEP SLEEP"
And to my surprise the battery had 57% charge.
I will be reporting this issue to Team Venom as i have Viper C2 5.2.1

Device only showing google boot screen

My device turned off and I can't turn it back on. Tried holding volume button but nothing. However if I put it on charge it vibrates shows the black screen with google on an then switches off and repeats without me pressing anything. If I hold volume down it goes to fast boot but quicky reboots before i can do anything.
Jinson7 said:
My device turned off and I can't turn it back on. Tried holding volume button but nothing. However if I put it on charge it vibrates shows the black screen with google on an then switches off and repeats without me pressing anything. If I hold volume down it goes to fast boot but quicky reboots before i can do anything.
Click to expand...
Click to collapse
Seeing that it is trying to boot when plugged into charger, I am guessing a battery issue. Try If u could Keep it turned off while connected to charger and let it charge for an hour. Then try turning it on. Hope it works after that
I've had this before. Leave it alone for like an hour being off. Then just hold the power button down. Just keep holding and it eventually comes back to life
Sent from my Nexus 5 using Tapatalk (the older 4.9.5 not that new 4.10 abomination they released for god knows why reason)

oneplus one won't turn on!!

My opo device is not responding at all. I was using the device normally and suddenly the screen turned black and since than its not responding at all. My device was not rooted and i was using the CM 13.1 stock. The device had around 50% battery when it turned off. I have tried power cycling it and pressing the power and volume down button but still nothing. It won't even turn on and there is no vibration or anything when i am holding the power button. Can anyone please help me!!
Bump. Mine too. Nothing, totally dead. How do I do a factory reset if I can't even turn it on?
your device has this been recognized qsbusb_bulk
Possible fix
https://forums.oneplus.net/threads/solution-recover-from-hard-bricked-oneplus-one.104943/
Mine too, but after i kept the power button pressed for 3-4 minutes it rebooted...i was running cm13.1

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