broken screen (black) how do i unlock my phone - Galaxy S6 Q&A, Help & Troubleshooting

hello, my friend has dropped her phone and now the screen is black and i dont know if the touch still works, she wants me to get her photos off the phone but it needs to be unlocked so the pc can see the files,
what options have i got to retrieve the files? ive tried one of the programs but you need to turn on debugging which obviously i cant do with out seeing the screen, which was frustrating after there great advertising!
thanks for any help

my friend has remembered her gmail details that the phone is connected too, does this help? i can install apps to the phone using my pc but dont know how this helps me?
If i can get usb debugging turned on somehow then getting the files off would be easy, is there an app or something that can do this remotely?
Im guessing not as nothings coming up with a search :?

Related

black/blank screen touch pro, please help D:

Hello, thankyou everyone who takes the time to read this and to help. My HTC Touch Pro, the screen is completely black, it turns on and I can recieve calls and I know the keyboard works, but I cant even tell who it is or what I'm typing since the screen is blacklight and won't show anything. It powers on and off and charges and i can hear the sounds so I think its just a problem with the screen.
I've tried MyMobiler and Pocket Controller, but both cant work for me because I first need to connect to Activesynce or Windows Mobile Device Center, but I can't even see the password I'm typing so I can't unlock the phone to view it on my computer (( so I can't get it to connect to activesync or WMDC.
I really wish it was'nt locked with a password because then everything would be easier I'm so upset by this DDD:
I can't hard reset either because I can't see the screen at all.
Should I try to open it up and replace the screen&digitizer myself? I really don't want to try spending extra money fooling around with the phone if I'm not sure it'll work.
What I'd really love to know, does anybody know how to view the phones screen on the computer without having to unlock the password first from the phone? If anyone can help me with that or find some other method than I'd realyREALLYReallyyyy appreciate that sooo much. I could just type the password from the computer or hard reset and everything.
Or if theres any other method of fixing this that would help too...
Also, I can't take it to Sprint store because its out of warranty/insurance, so
I'm just trying to repair it myself. I've heard of this happening to people before but have'nt ever seen it get fixed.
Again, THANKYOU to anyone thats reads or tries to help !
Have you tried "Hard-Resetting" using the 3 Key Combo? (Hardware Mode)
Or were you trying with the "Clear Data" option? (Software Mode)
I had this when I went snowboarding with my Touch Pro. Turns out slamming the slider shut quite hard fixed the problem.
Hope it helps.

Help! touch screen broken, and AndroidScreencast problems!

Hello people,
Like 2 days ago, i dropped my htc desire hd on the floor and now 70% of the touch screen is not working anymore, but also i cannot enter my code/password and i cannot remove it by email cause i can't enter it. so i find out some "AndroidScreencast" and i tried to set it up but it returned the error: "List of devices attached" but i can't just get in my phone to change settings, because it only recharges the phone if i put it in my computer, i just need to get rid of that password thing and need to be able to let it work with "AndroidScreencast" but i have seriously no idea how i'm gonna do that.
So maybe there's anybody who has an idea?
Kind Regards,
Gm33
Anybody can help?
if it's hardware problem, you better return it or exchange or get a new one.
I just need to get a way to get into my phone, it would be awesome it control it by pc (windows) or being able to connect a keyboard to it, to reset the password thing. anybody?
Please? I really need all my contacts, photos, whatsapp history, anything on it!

How to recover personal data from a broken GT-S6802 phone?

Hi all. I'm having this problem of recovering data from my GT-S6802 phone.I had my phone in my pocket while playing and it so happened that once I fell down with my phone directly hitting the ground,my phone's display had gone totally white. I'm unable to see any display.I want to take my personal data from mobile such as contacts,messages,pictures etc. Phone is able to be switched on. I tried using a screen control app for pc which I found on another thread for seeing phone screen on pc.But the problem is that it needs usb debugging to be on in order to run which isn't possible.Is there any way by which usb debugging might be switched on without going to settings and that too in gts6802 model. Or is there any other way to recover all the contacts and messages without using phone screen and no need for debugging?Hoping for help
Aniruth said:
Hi all. I'm having this problem of recovering data from my GT-S6802 phone.I had my phone in my pocket while playing and it so happened that once I fell down with my phone directly hitting the ground,my phone's display had gone totally white. I'm unable to see any display.I want to take my personal data from mobile such as contacts,messages,pictures etc. Phone is able to be switched on. I tried using a screen control app for pc which I found on another thread for seeing phone screen on pc.But the problem is that it needs usb debugging to be on in order to run which isn't possible.Is there any way by which usb debugging might be switched on without going to settings and that too in gts6802 model. Or is there any other way to recover all the contacts and messages without using phone screen and no need for debugging?Hoping for help
Click to expand...
Click to collapse
Unless you haven't backed up your data on stuff's like google drive, nop you need USB debugging enabled to do anything for you
[email protected] said:
Unless you haven't backed up your data on stuff's like google drive, nop you need USB debugging enabled to do anything for you
Click to expand...
Click to collapse
Oh man! It very basic. Just buy cheap Made In China replacement screen for your phone, change screen.
Link for repl. screen.
romngenie said:
Oh man! It very basic. Just buy cheap Made In China replacement screen for your phone, change screen.
Link for repl. screen.
Click to expand...
Click to collapse
That I'll work out for him if get the replacement done cheap.
Where I live the cost of replacement is nearly the same for a new phone,what better excuse to get a new phone
But the phone as it is ,he needs USB debugging enabled to recover data

Galaxy S6 Active Data Recovery

My brother recently shattered the screen on his s6 active. I was able to remove the bad screen because it was black and nothing on it at all. The phone still functions because the light comes on and changed colors when he got messages. I connected it to Kies and it will not recognize it because it is locked with a pattern. He bought a quick prepaid phone to use for now. His pictures and everything did not sync to his google account so everything is in the phone. I dont think he turned on debugging because he does not even know what it is. Long story short is there a way I can access the files and copy them over with adb or something? Or maybe a prepaid 30 dollar phone that uses the same display connection that I can just rip the screen off and plug it in temporarily? Anyone able to give any advise on this? Thanks in advance.

Question unlocking

Hello,
Recently a friends son passed away and the family wants to recover whatever is in his phone including his last text messages and phonecalls.
Xiaomi only offered a full wipe which cannot happen even though the phone and receipt is on his mother's name ( the person who currently has the phone).
I'm uncertain if the phone has USB debugging turned on as I havent got it in my hands yet, trying to gather as much info as I can before I try anything on it.
The family also has a second Poco x3 so the idea was to try anything I find on the 2nd phone first to make sure it doesnt wipe.
It is locked with a pattern and face recognition, but they told me it doesnt ask for the face recognition unless its turned off and on again so they keep it charged at all times to prevent that from happening for obvious reasons.
Any ideas or ways or direction is welcome and very much appreciated.
Doesn't matter if phone has USB debugging turned on, you need to actually allow access from inside the phone to allow debugging on untrusted machine. Sorry, don't think there is any way, unless you know the password, or maybe try to face unlock by pointing the phone at a picture of their son? Don't know if this will work.
Popletenec said:
Doesn't matter if phone has USB debugging turned on, you need to actually allow access from inside the phone to allow debugging on untrusted machine. Sorry, don't think there is any way, unless you know the password, or maybe try to face unlock by pointing the phone at a picture of their son? Don't know if this will work.
Click to expand...
Click to collapse
The picture is worth a try. Theres also a google recovery thing when you fail multiple times on the pattern to answer a secret question, so im hoping that he put an easy one so the family can figure it out. Thanks for your suggestion

Categories

Resources