Database Info

PLEASE HELP Nand Erase all, boot loop

My Note Edge N915F volume down stopped working
i wanted to know if it's software so i went to safe mode, but nothing brought it out of safe mode.
so i flashed the latest Firmware but i realized the (( Nand Erase all )) option was on, ( laptop is touch screen )
now the phone is in boot loop. i reflashed the firmware but nothing.
i can't go to Recovery mode because volume doesn't work but i can only go to download mode with on OTG device i bought before.
is there anything i can do to fix it?

anyone can help? i have a dead expensive phone on my hand now.

omid_freesky said:
anyone can help? i have a dead expensive phone on my hand now.
Click to expand...
Click to collapse
try to flash custom recovery, if any available there... wipe data and cache, then you need to install stock rom. so download stock rom for your country first.
Maybe it helps.

omid_freesky said:
anyone can help? i have a dead expensive phone on my hand now.
Click to expand...
Click to collapse
You may need to take back to Samsung...
No-one wants to give advice that can get you deeper into trouble than you already are...
Let this be a lesson, before you hit "start" make sure nothing but reset and f-reset time is ticked... All else can cause serious problems... Hopefully won't be an expensive lesson...

opethianskies said:
try to flash custom recovery, if any available there... wipe data and cache, then you need to install stock rom. so download stock rom for your country first.
Maybe it helps.
Click to expand...
Click to collapse
here is the problem, i can't go to recovery because volume down didn't work, and this is why i end up flashing firmware.
i want to know if there is another way to go to recovery .

ultramag69 said:
You may need to take back to Samsung...
No-one wants to give advice that can get you deeper into trouble than you already are...
Let this be a lesson, before you hit "start" make sure nothing but reset and f-reset time is ticked... All else can cause serious problems... Hopefully won't be an expensive lesson...
Click to expand...
Click to collapse
i can take any advice at this point. i can't take it to samsung because i might be the only one who owns this phone here. the local service said they can do nothing.
i've flashed a million times and this is the first time this happened to me. and Yes it is an expensive lesson, $1,200 expensive

omid_freesky said:
here is the problem, i can't go to recovery because volume down didn't work, and this is why i end up flashing firmware.
i want to know if there is another way to go to recovery .
Click to expand...
Click to collapse
you don't have to go into the recovery, you need to go download mode and flash custom recovery there...
feel sorry for you, custom roms or the roms that are not verified by samsung, are risky as hell. I flashed my Note II million times, but now i'm not interfering with my Note Edge.
may be you had better bring your phone to an authorized service. this doesn't seem to be a software problem.

opethianskies said:
you don't have to go into the recovery, you need to go download mode and flash custom recovery there...
feel sorry for you, custom roms or the roms that are not verified by samsung, are risky as hell. I flashed my Note II million times, but now i'm not interfering with my Note Edge.
may be you had better bring your phone to an authorized service. this doesn't seem to be a software problem.
Click to expand...
Click to collapse
i flashed the custom recovery, nothing changed.
unfortunately we don't have authorized service here.

omid_freesky said:
i flashed the custom recovery, nothing changed.
unfortunately we don't have authorized service here.
Click to expand...
Click to collapse
Have you tried to flash stock rom for your country. Go sammobile and find your stock rom for your country, at least you can open your phone again.

opethianskies said:
Have you tried to flash stock rom for your country. Go sammobile and find your stock rom for your country, at least you can open your phone again.
Click to expand...
Click to collapse
it is the first thing i did, i flashed stock Firmware when the Nand Erase all was accidentally on, and i flashed it again (without Nand) but it didn't fix.

Possibly your phone has gone into bootloop. Release the battery for one minute. Then plug the battery again, Try to flash Rom with an higher Odin version...
However I found a solution in XDA
Quote:
Originally Posted by samersh72 View Post
before flashing param.tar. go into recovery, if it is possible, wipe data and cache, then flash with odin the stock firmware in pda with the pit file in pit window. just check auto reboot, f.reset and re-partition. when it say "pass" remove battery, re-insert it, go to recovery, wipe data and cache reboot.
if it didnt work, unzip attached file and flash "param_I9505.tar" in pda. (without pit file)(dont tick re-partition)
im afraid that ticking "nand erase all" in odin, usually lead to a hard brick!
Duuude! It worked!!!!
Even without flashing param partition. Just the first step:
Quote:
go into recovery (I flashed CWM with Odin), if it is possible, wipe data and cache, then flash with odin the stock firmware in pda with the pit file in pit window. just check auto reboot, f.reset and re-partition. (then it went into bootloop as usual and after a moment Odin said "pass") when it say "pass" remove battery, re-insert it, go to recovery (the recovery at that moment returned to stock), wipe data and cache reboot.
And ta-daaa! It works now. Ahhh! that was close! )))
You should write this instruction for [email protected] like me.
You can't imagine how I'm grateful to you!

opethianskies said:
if it didnt work, unzip attached file and flash "param_I9505.tar" in pda. (without pit file)(dont tick re-partition)
Click to expand...
Click to collapse
The param_I9505.tar this refers to is for the Note 4(international). Are you REALLY sure this won't cause more problems? It's hard enough to fix something when you don't know what's wrong but adding another ingredient into the mix can REALLY make the brown stuff hit the whirlygig...
Also, Op shouldn't have flashed custom recovery, you need to send back to Samsung... Its possible you may have triggered the Knox warranty void. You may have to pay $$$ now to get it fixed....
Fooling around more will make sure you have a $1200 paperweight...

ultramag69 said:
The param_I9505.tar this refers to is for the Note 4(international). Are you REALLY sure this won't cause more problems? It's hard enough to fix something when you don't know what's wrong but adding another ingredient into the mix can REALLY make the brown stuff hit the whirlygig...
Also, Op shouldn't have flashed custom recovery, you need to send back to Samsung... Its possible you may have triggered the Knox warranty void. You may have to pay $$$ now to get it fixed....
Fooling around more will make sure you have a $1200 paperweight...
Click to expand...
Click to collapse
yeah it's solution for note 4 but i assumed that he already knew that... OP must have flashed proper file for his phone... I'M not referring Note 4 here.

[GUIDE] How to fix IMEI / DRK issues

This Guide works on both the S7 and S7 Edge.
This also works on other Samsung device including Snapdragon variants as long as you have the correct files for your device.
FIll out my form if you require assistance
S8 users go HERE
​This guide is for those of you with EFS issues. This can cause your IMEI and/or Baseband to show Unknown or a bunch of zeros. The guide can also be used to fix DRK errors, but if your Device Root Key (DRK) is corrupt or missing, this guide will fix your IMEI/Baseband but will not fix your DRK error.
The guide gives instructions on how to flash the combination firmware. This installs the factory binary which allows your phone to read your IMEI and DRK. This should then restore your IMEI and DRK and then when you flash stock, the phone will be working as normal. If the Device Root Key (DRK) is corrupt or missing, this guide will only fix the IMEI, the DRK errors will still remain.
I take no responsibility for any issues that arise from following this guide. Do so at your own risk. The smallest mistake can cause a much bigger issue so make sure you know what you are doing and follow every step word for word!​
Please note that this will not work for everyone
Some people will still face getting stuck at boot when flashing the combination firmware.
This means you have at some point flashed firmware that is later than the latest combination firmware and unfortunately, it is not possible to fix this by downgrading the firmware to an earlier version.​
Before you proceed, you're going to need the following:
A copy of your phones stock firmware saved to your computer. If you do not already have these available on your computer, you can go HERE or you can use this tool to download the latest firmware for your device. Alternatively, you can find your firmware on SamMobile but this can take forever to download with a free account.
[IMPORTANT!] Switch off Factory Reset Protection (FRP) by going into Developer options and turning on 'OEM Unlock'. If you do not see 'Developer Options' under settings, then go to Settings > About Device > Software Info and keep tapping 'Build Number' until it confirms "You are now a developer" then go back to the main Settings screen and you will see Developer options.
if you skip this step, you only have yourself to blame if something goes wrong.
Odin. If you do not have it, download it from here
The Combination Firmware (Factory Binary). Download the combination firmware relevant to your phone (links below) and extract the .rar archive somewhere you will remember.
S7 International [G930F/FD] - (Mirror) [UPDATED 03/11/2017]
S7 Edge International [G935F/FD] - (Mirror) [UPDATED 03/11/2017]
S7 Canada [G930W8] - (Mirror)
S7 Edge Canada [G935W8] - (Mirror)
S7 Edge AT&T [G935A] - (Mirror)
Files for other models available on request via my form
​
Now you have all the files you need, follow the guide below to repair your S7.
There are 2 methods.
The first method (Method 1) is quick and can solve most issues. Especially DRK errors.
The second method (Method 2) is to use if Method 1 does not work. This guide requires more work and therefore takes a little longer.
Method 1
Boot into recovery and wipe data.
Put your phone straight into Download Mode (do not reboot or boot up the system between wiping data and booting to download mode). To do this, you can use recovery to reboot to Download mode. Alternatively, switch off your phone and hold 'Power' + 'Volume Down' + 'Home' until it boots to download mode. Then connect the phone to your computer with your USB cable.
Open Odin, press the 'AP' button and select the Combination tar/md5 file you downloaded/extracted earlier. Then press the 'Start' button. (If you have any errors while flashing, first make sure you are using the correct firmware for your phone. If it is still throwing errors, remove the ".md5" from the end of the file name and try again).
When Odin has completed flashing the combination file, it should boot into the Factory Binary. You may get a message asking you to reboot. Click reboot (If you do not get prompted to reboot, do a reboot manually).
When it has booted back up. Press the 'IME' button at the bottom of the screen and type *#06#. You should now see your IMEI has restored.
Now restore the stock firmware using the firmware you downloaded earlier. (If you're not sure how, follow this guide)
You should now have a restored IMEI. If not, this means your efs is damaged. Therefore, you will need to follow Method 2 below.
Method 2
You will need to start on a rooted device. If you are not rooted, follow this guide to root your phone or flash CF Auto Root in Odin.
Before you continue, it is extremely important that you backup your EFS partition, even if it is corrupt. You can backup the EFS partition using THIS APP. If you skip this step, you only have yourself to blame if something goes wrong and you have no backup to restore.
Download Root Explorer (Paid) or Root Browser (Free). Open 'Root Explorer' or 'Root Browser' (whichever you installed) and browse to the /efs folder located in the root of the device.
Inside the /efs folder, delete everything EXCEPT the 'FactoryApp' and 'prov_data' folders.
Reboot. Make sure it does a full reboot. When the phone boots back up, you may some errors or unusual settings, this is normal and nothing to worry about.
Boot into recovery and wipe data.
Put your phone straight into Download Mode (do not reboot or boot up the system between wiping data and booting to download mode). To do this, you can use recovery to reboot to Download mode. Alternatively, switch off your phone and hold 'Power' + 'Volume Down' + 'Home' until it boots to download mode. Then connect the phone to your computer with your USB cable.
Open Odin, press the 'AP' button and select the Combination tar/md5 file you downloaded/extracted earlier. Then press the 'Start' button. (If you have any errors while flashing, first make sure you are using the correct firmware for your phone. If it is still throwing errors, remove the ".md5" from the end of the file name and try again).
When Odin has completed flashing the combination file, it should boot into the Factory Binary. You may get a message asking you to reboot. Click reboot (If you do not get prompted to reboot, do a reboot manually).
When it has booted back up. Press the 'IME' button at the bottom of the screen and type *#06#. You should now see your IMEI has restored.
Now restore the stock firmware using the firmware you downloaded earlier. (If you're not sure how, follow this guide)
You should now have a restored IMEI.
​
Still Getting a DRK error?
If you are still getting a DRK error then you probably have a corrupt or missing Device Root Key (DRK). Unfortunately, this cannot be fixed without a JTag box (which aren't cheap). However, you can continue to use the phone as normal by flashing the no-verity zip in TWRP. You can then go ahead and use your phone as normal. Unfortunately, you will no longer be able to receive OTA updates. All updates will need to be made through ODIN and the no verity zip will need to be flashed every time a new firmware is flashed. However, you can still use custom roms as normal. Other than OTA updates, the DRK issue will have no effect on the use of the phone. You can still update via Smart Switch but will need to install TWRP and flash the no verity zip after every update.
If you would like any assistance in fixing your issue such as Method 1 & 2 do not work for you or if you have a different model than what is listed in this guide, please complete THIS FORM and I will try to get back to you ASAP (unfortunately I cannot always respond)
Many thanks to everyone that has donated!!
If you would like to donate, you can do so by clicking here
As you can imagine, finding fixes and assisting people takes a lot of my time so it's always great to receive a donation. Thank you.
​

Goooooooooooooooood,tnx

Very well detailed and clear guide bro. Thanks for posting this.
Tapped on my Echoe'd out G935F

Very good guide. Cubz helped me get my IMEI back so he knows his stuff. Thanks again.
Sent from my SM-G935F using XDA-Developers mobile app

ecera said:
Very good guide. Cubz helped me get my IMEI back so he knows his stuff. Thanks again.
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
No problem. Was happy to help

What else can this factory binary do? Can it restore the original CSC? I had an AFG CSC phone and after playing around with different roms, when I go back to the original firmware (although it is a multi CSC), it chooses XSG rather than AFG no matter what I do.

onurd said:
What else can this factory binary do? Can it restore the original CSC? I had an AFG CSC phone and after playing around with different roms, when I go back to the original firmware (although it is a multi CSC), it chooses XSG rather than AFG no matter what I do.
Click to expand...
Click to collapse
No it doesn't. Where are you seeing the CSC?
Sent from my SM-G935F using Tapatalk

CuBz90 said:
No it doesn't. Where are you seeing the CSC?
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
I haven't seen CSC. anywhere. I was just wondering what this firmware had up its sleeves to "fix" things.

onurd said:
I haven't seen CSC. anywhere. I was just wondering what this firmware had up its sleeves to "fix" things.
Click to expand...
Click to collapse
What I meant is that when you say you now have a different CSC, how did you know this.
This firmware basically just feels the phone where to read the imei, baseband, and other info. This does not include the CSC.
PM me for my email address and then if you email me a backup of your EFS, I will have a look and restore your CSC for you.
Sent from my SM-G935F using Tapatalk

The original firmware of the phone was AFG for csc. Now even after using odin to get the same firmware, it defaults to xsg. Not a big deal but I don't know where the csc information is stored.
Sent from my SM-G935F using XDA Premium 4 mobile app

That's what I mean by the original csc having disappeared.

sent a PM about getting an EFS file, I hope you get it

onurd said:
That's what I mean by the original csc having disappeared.
Click to expand...
Click to collapse
Read this
Code:
http://forum.xda-developers.com/showpost.php?p=49425630&postcount=3

hiepgia said:
Read this
Code:
http://forum.xda-developers.com/showpost.php?p=49425630&postcount=3
Click to expand...
Click to collapse
I see. Phone info won't show the original csc without root.
But how do you explain that despite using the appropriate firmware with odin, it always defaults to xsg rather than the original afg from the multi csc firmware?

Hey so I tried flashing the G935_Factory_Binary.tar file on a galaxy s7 edge, and the thing is stuck on splash screen. any idea why?

onurd said:
I see. Phone info won't show the original csc without root.
But how do you explain that despite using the appropriate firmware with odin, it always defaults to xsg rather than the original afg from the multi csc firmware?
Click to expand...
Click to collapse
Because you flashed another region firmware, wipe data -> All original csc will get remove. You flash back and will only get default csc. If you rooted, you can change to afg csc

Thank you CuBz90 for your great work.
I flashed the superman rom but selected the wrong CSC.
I always backup my EFS in internal storage, but today I accidently wiped my entire internal storage. LOL
I have tried your method but unfortunately my imei is still missing, I'm totally frustrating. I will follow your thread. hope some expert can figure this out.

To everyone that has PM'd me, please bare with me. I have received a hell of a lot of PM's and I am trying to get through them all. Don't worry, I will definately reply and help you as best as I can.
Please make sure you are on your original stock firmware before trying this method. I notice a lot of people have PM'ed about CSC, I will PM you with info on how to revert this but please follow my steps exactly how I write them, a lot of people have PM'ed me to say "it's not working" but I have later found they are not following my steps exactly how I say and instead are taking shortcuts. If you take shortcuts then it's not going to work. I want to help you but you need to follow my exact instructions.

How to backup Efs without root?
Wanam app only works with root.
Sent from my SM-G935F using XDA-Developers mobile app

Help me?
Who can tell me efs file? Thank
Gửi từ SM-G930F của tôi bằng cách sử dụng Tapatalk

Stuck on boot on Samsung logo (after using dr fone)

Hi guys,
i wonder you can help.
I used a software called dr fone to try and recover some messages from kik.
It was running and then it rebooted my S7, but then it was stuck at the samsung logo. I left it for a while and nothing was happening so I unplugged it and tried to restart. but now it always just boots to the samsung logo with a flashing notification light.
I've wiped the cache and that didn't help.
Does anyone know how I can solve this issue? Preferably, obviously, I want to keep all my data but if not then there's nothing I can do.
Will a factory reset do anything?
Can I flash a custom rom without root? And without unlocking bootloader? (I've no idea if the bootloader is unlocked or not)
Can I flash a Rom with odin(?) that will fix the device and keep the data?
Help please!
And a word of advice. Never ever use Dr Fone!

Flash stock over the top with ODIN 3.12.3 or newer, use HOME_CSC instead of CSC to avoid factory reset

*Detection* said:
Flash stock over the top with ODIN 3.12.3 or newer, use HOME_CSC instead of CSC to avoid factory reset
Click to expand...
Click to collapse
Thanks for the reply!
I've no idea what home_csc and csc is but I'll do some research!
Will any stock ROM do?

xxx889 said:
Thanks for the reply!
I've no idea what home_csc and csc is but I'll do some research!
Will any stock ROM do?
Click to expand...
Click to collapse
The stock firmware comes as 4 separate files you need to flash at the same time, there are two choices for CSC as above
CSC = Factory reset
HOME_CSC = No reset
Only choose one
Flash the stock ROM for your model S7, and your region / carrier
updato.com is probably the best place to find it, or the samfirm tool here on XDA

*Detection* said:
The stock firmware comes as 4 separate files you need to flash at the same time, there are two choices for CSC as above
CSC = Factory reset
HOME_CSC = No reset
Only choose one
Flash the stock ROM for your model S7, and your region / carrier
updato.com is probably the best place to find it, or the samfirm tool here on XDA
Click to expand...
Click to collapse
Thanks,
OK, I've downloaded ODIN3 v3.1.2.3, the One Click Root version.
I'm currently downloading the stock firmware from updato.com, it's 2.1 GB in size, does that sound right? And it's going to take over 2 hours to download!
I can't see the options for HOME_CSC and CSC yet in odin, maybe I'm come across that later in the process?
I'm just waiting now foe the download, but once the stock firmware is finally downloaded, do I just boot up the S7 using Vol Down + Home + Power to get to the Download Mode. I press Vol up to select continue and then ...

xxx889 said:
Thanks,
OK, I've downloaded ODIN3 v3.1.2.3, the One Click Root version.
I'm currently downloading the stock firmware from updato.com, it's 2.1 GB in size, does that sound right? And it's going to take over 2 hours to download!
I can't see the options for HOME_CSC and CSC yet in odin, maybe I'm come across that later in the process?
I'm just waiting now foe the download, but once the stock firmware is finally downloaded, do I just boot up the S7 using Vol Down + Home + Power to get to the Download Mode. I press Vol up to select continue and then ...
Click to expand...
Click to collapse
You need ODIN 3.12.3 or newer, unless that is a typo that is too old
Here is 3.12.7
Code:
https://mega.nz/#!jUgRiTSa!fnAVwr7yFi4dlPk4V0oQ5DuoFe3iiG0jH-ws91IHOPc
Yep, enter download mode, connect phone to PC USB, make sure the COM port is highlighted at the top of ODIN, then load the 4 firmware sections into ODIN
Hit start and wait for it to complete, you might find if that Dr Fone did more damage that you need to factory reset if the first try doesn't fix it
ODIN has the correct locations labelled for the specific parts of the ROM
BL
AP
CP
CSC
Each section of firmware is labelled accordingly, match them up
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

*Detection* said:
You need ODIN 3.12.3 or newer, unless that is a typo that is too old
Here is 3.12.7
Code:
https://mega.nz/#!jUgRiTSa!fnAVwr7yFi4dlPk4V0oQ5DuoFe3iiG0jH-ws91IHOPc
Yep, enter download mode, connect phone to PC USB, make sure the COM port is highlighted at the top of ODIN, then load the 4 firmware sections into ODIN
Hit start and wait for it to complete, you might find if that Dr Fone did more damage that you need to factory reset if the first try doesn't fix it
ODIN has the correct locations labelled for the specific parts of the ROM
BL
AP
CP
CSC
Each section of firmware is labelled accordingly, match them up
Click to expand...
Click to collapse
Thanks again!
It was a typo for ODIN but I think I downloaded the wrong version anyway as I don't think the one click root version is the right one? It's strange though, I went to https://odindownload.com site, which i thought was the official site and their latest version is 3.12.3? And you've linked me to 3.12.7. I don't have root but this version should still be OK?
I think I get the home.csc now. It's just a file from the stock firmware that I just select to go in the CSC box.
I'll just wait for the download now and I'll let you know how I get on. And thanks so much for all your help so far.

*Detection* said:
You need ODIN 3.12.3 or newer, unless that is a typo that is too old
Here is 3.12.7
Code:
https://mega.nz/#!jUgRiTSa!fnAVwr7yFi4dlPk4V0oQ5DuoFe3iiG0jH-ws91IHOPc
Yep, enter download mode, connect phone to PC USB, make sure the COM port is highlighted at the top of ODIN, then load the 4 firmware sections into ODIN
Hit start and wait for it to complete, you might find if that Dr Fone did more damage that you need to factory reset if the first try doesn't fix it
ODIN has the correct locations labelled for the specific parts of the ROM
BL
AP
CP
CSC
Each section of firmware is labelled accordingly, match them up
Click to expand...
Click to collapse
In case you're not here when I have finished the download, can you tell me if I have to change anything in the options in ODIN or leave as default? There's only "Auto Reboot" and "F. Reset Time" selected.
Also, at the moment, my phone is connected to my laptop but is turned off. The com box in odin is
0:[COM3] and is highlight a sort of bluey colour. Does that mean it's connected properly or does the phone need to be turned on for it to highlight to a different colour?
Thanks

xxx889 said:
In case you're not here when I have finished the download, can you tell me if I have to change anything in the options in ODIN or leave as default? There's only "Auto Reboot" and "F. Reset Time" selected.
Also, at the moment, my phone is connected to my laptop but is turned off. The com box in odin is
0:[COM3] and is highlight a sort of bluey colour. Does that mean it's connected properly or does the phone need to be turned on for it to highlight to a different colour?
Thanks
Click to expand...
Click to collapse
Well the phone needs to be turned on to flash with ODIN anyway so..
Don't change anything in ODIN, leave it as default
Use the newest version of ODIN for best results

*Detection* said:
Well the phone needs to be turned on to flash with ODIN anyway so..
Don't change anything in ODIN, leave it as default
Use the newest version of ODIN for best results
Click to expand...
Click to collapse
Yep, but you mentioned that to make sure that the com port highlighted and I'm just wondering if that is what you meant or should it change to a different highlight when I turn the phone on to connect? The log also already says <ID:0/003> Added.
I will be using your version of ODIN!
Thanks

xxx889 said:
Yep, but you mentioned that to make sure that the com port highlighted and I'm just wondering if that is what you meant or should it change to a different highlight when I turn the phone on to connect? The log also already says <ID:0/003> Added.
I will be using your version of ODIN!
Thanks
Click to expand...
Click to collapse
Well it doesn't matter what colour it is when the phone is off lol
It only matters that the COM port is highlighted when the phone is ON and connected, to show that ODIN can see the phone
But either way, pressing start and the phone responding is a sure way to know too

*Detection* said:
Well it doesn't matter what colour it is when the phone is off lol
It only matters that the COM port is highlighted when the phone is ON and connected, to show that ODIN can see the phone
But either way, pressing start and the phone responding is a sure way to know too
Click to expand...
Click to collapse
Right, Odin has finished.
It rebooted, took a little while to get past the samsung logo. Then sort of reached the home screen, but then it has crashed, become unresponsive. I can't get into the phone. Can't unlock it.
When it first reached the home screen, it said that
com.sec.epdg has stopped
ims service has stopped
and now it's just black screen, buttons don't appear to work also, when I first saw the home screen, a notification said that the "android is upgrading" with a progress bar.
Any ideas? Do i just wait?

xxx889 said:
Right, Odin has finished.
It rebooted, took a little while to get past the samsung logo. Then sort of reached the home screen, but then it has crashed, become unresponsive. I can't get into the phone. Can't unlock it.
When it first reached the home screen, it said that
com.sec.epdg has stopped
ims service has stopped
and now it's just black screen, buttons don't appear to work also, when I first saw the home screen, a notification said that the "android is upgrading" with a progress bar.
Any ideas? Do i just wait?
Click to expand...
Click to collapse
Did you download the latest firmware? As in Nougat?
Possible if you downloaded an older version it would cause the crashing because newer apps and system apps vs older OS don't work well together
You could try booting into recovery and clearing CACHE
If that doesn't work and you definitely flashed the latest firmware, you might need to factory reset, but connect your phone to the PC while it is booted and see what you can recover via USB if it will let you
You could try safe mode too
https://us.community.samsung.com/t5...leshoot-problems/m-p/13707/highlight/true#M37

*Detection* said:
Did you download the latest firmware? As in Nougat?
Possible if you downloaded an older version it would cause the crashing because newer apps and system apps vs older OS don't work well together
You could try booting into recovery and clearing CACHE
If that doesn't work and you definitely flashed the latest firmware, you might need to factory reset, but connect your phone to the PC while it is booted and see what you can recover via USB if it will let you
You could try safe mode too
https://us.community.samsung.com/t5...leshoot-problems/m-p/13707/highlight/true#M37
Click to expand...
Click to collapse
Yeah, I downloaded latest version Nougat version from but looking at it again now, I just chose the first region in the list which was United Kingdom (BTU), but there are other versions, which i think are for different networks like VOD, VIR, but also XEU and H3G which I'm not sure what they are. Mine is unlocked so does it matter which one U chose? (I don't know what network, if any, it was locked to before).
Do you know which one I should choose or does it not make any difference?
I have cleared the cache and no change.

xxx889 said:
Yeah, I downloaded latest version Nougat version from but looking at it again now, I just chose the first region in the list which was United Kingdom (BTU), but there are other versions, which i think are for different networks like VOD, VIR, but also XEU and H3G which I'm not sure what they are. Mine is unlocked so does it matter which one U chose? (I don't know what network, if any, it was locked to before).
Do you know which one I should choose or does it not make any difference?
I have cleared the cache and no change.
Click to expand...
Click to collapse
No it won't be due to that, BTU and XEU are the unbranded versions, the others will have carrier bloatware apps and branding on them
You could try flashing once more, but I think you're gonna end up having to reset unfortunately

*Detection* said:
No it won't be due to that, BTU and XEU are the unbranded versions, the others will have carrier bloatware apps and branding on them
You could try flashing once more, but I think you're gonna end up having to reset unfortunately
Click to expand...
Click to collapse
I'm downloading the XEU version as we speak.... I thought it was so close...
Samsung smart switch can't connect to the phone.

xxx889 said:
I'm downloading the XEU version as we speak.... I thought it was so close...
Samsung smart switch can't connect to the phone.
Click to expand...
Click to collapse
If you already have BTU there's no point flashing XEU, I meant try flashing BTU again, I've once run into a problem that required me to flash the same stock ROM twice before it would boot correctly back in the Marshmallow days
Difference between XEU and BTU = when you receive OTA updates, nothing more
Moral of the story, always backup whatever is important, especially if you're about to mess about with something like Dr Fone

*Detection* said:
If you already have BTU there's no point flashing XEU, I meant try flashing BTU again, I've once run into a problem that required me to flash the same stock ROM twice before it would boot correctly back in the Marshmallow days
Difference between XEU and BTU = when you receive OTA updates, nothing more
Moral of the story, always backup whatever is important, especially if you're about to mess about with something like Dr Fone
Click to expand...
Click to collapse
I'm going to try flashing them both a couple of times if need be before resorting to factory reset.
How would I do a factory reset? Would it be with just using the CSC file, rather then the HOME_CSC in ODIN?
My moral of the story is DO NOT USE DR FONE EVER! Dangerous, pathetic software.
Ironic that I tried to use this software to recover data, only for it to lose all my data!

xxx889 said:
I'm going to try flashing them both a couple of times if need be before resorting to factory reset.
How would I do a factory reset? Would it be with just using the CSC file, rather then the HOME_CSC in ODIN?
My moral of the story is DO NOT USE DR FONE EVER! Dangerous, pathetic software.
Ironic that I tried to use this software to recover data, only for it to lose all my data!
Click to expand...
Click to collapse
Yea, CSC or enter recovery and reset from there
Yep, I would avoid any software like that, the name alone sounds alarm bells to me
Stick to XDA projects, or software recommended by devs/long term members here

and apps are
*Detection* said:
Yea, CSC or enter recovery and reset from there
Yep, I would avoid any software like that, the name alone sounds alarm bells to me
Stick to XDA projects, or software recommended by devs/long term members here
Click to expand...
Click to collapse
Flashing the XEU firmware worked! I don't know whether it was the different versions or just flashing it again made the difference but I don't care. I lost some system settings and my keyboard but I think most of my data and apps are still there.
Thank you very much for your help!

Questions about software updates

Hi! I need help in installing software updates to my S7. It's a second hand phone. The model is SM-G930F, I checked it using the download mode and the Phone INFO app. I don't think the previous owner installed any software updates yet; my problem is when installing through OTA, it completes the download then when the installation process starts, it goes upto 32% then reboots prompting me to download the update again. Every single time it stops at 32%. I already tried factory resetting but the result is still the same.
I thought of doing it through Odin, but there are too many firmwares from different regions but Philippines isn't available. Which one should I get. Please help me

Update: I've downloaded the latest firmware for UK (BTU). In another thread, it was said that I can flash this through Odin without any problems, but would it factory reset my phone? And would I be able to receive OTA updates?

Some help pls? I've read some of the other threads already but they don't specify much and don't answer my question

KylesIan said:
Some help pls? I've read some of the other threads already but they don't specify much and don't answer my question
Click to expand...
Click to collapse
Presuming you know how to use Odin; within the firmware zip, there'll be two tar files labelled as "CSC". The CSC starting with "CSC" is used only if you want to factory reset the phone. The CSC that starts with "Home_CSC" is used if you want to retain your data, apps etc. If you do decide to use CSC to factory reset the phone, make sure to backup the phone. Just to be on the safe side, you could remove your account from the phone before updating the firmware using odin. At least that way, FRP (factory reset protection) won't trigger if you suddenly need to factory reset the phone from recovery mode.
As for OTA updates, you'll still received them when Samsung release them. If not, then you can always download them.

Lycon70492 said:
Presuming you know how to use Odin; within the firmware zip, there'll be two tar files labelled as "CSC". The CSC starting with "CSC" is used only if you want to factory reset the phone. The CSC that starts with "Home_CSC" is used if you want to retain your data, apps etc. If you do decide to use CSC to factory reset the phone, make sure to backup the phone. Just to be on the safe side, you could remove your account from the phone before updating the firmware using odin. At least that way, FRP (factory reset protection) won't trigger if you suddenly need to factory reset the phone from recovery mode.
As for OTA updates, you'll still received them when Samsung release them. If not, then you can always download them.
Click to expand...
Click to collapse
Thank you very much for responding! ? I'm planning on using the CSC file to factory reset. Which account should I remove before doing so? Again, thank you so much for answering ?.

KylesIan said:
Thank you very much for responding! I'm planning on using the CSC file to factory reset. Which account should I remove before doing so? Again, thank you so much for answering .
Click to expand...
Click to collapse
You remove the account that was used to setup the phone.

Lycon70492 said:
You remove the account that was used to setup the phone.
Click to expand...
Click to collapse
Okay, thank you so much! ?

Wanting to Flash my Note 20 Ultra and I don't know where to start...

I've never flashed a cellphone and I don't even know if I can flash this one. I bought the phone through and when I was still with Sprint. I was told flashing it might be tricky if not impossible since I bought it through a carrier and was also told to come here and ask. So that's what I am doing. Thanks for any help!

Even you haven't said what you want to flash and why (mean what you want to achieve with flashing)

SyntheticVirusZ said:
I've never flashed a cellphone and I don't even know if I can flash this one. I bought the phone through and when I was still with Sprint. I was told flashing it might be tricky if not impossible since I bought it through a carrier and was also told to come here and ask. So that's what I am doing. Thanks for any help!
Click to expand...
Click to collapse
As above, what do you want to achieve by flashing it, and what do you want to flash to it?

dr.ketan said:
Even you haven't said what you want to flash and why (mean what you want to achieve with flashing)
Click to expand...
Click to collapse
*Detection* said:
As above, what do you want to achieve by flashing it, and what do you want to flash to it?
Click to expand...
Click to collapse
I'm sorry. It was a little late at night and I was trying to put the child down for sleep and was in a hurry. But I'm looking to just flash a stock ROM to get the vendors (Sprint) pre-installed apps off the phone. So I'm not looking to do anything to fancy.

Try flashing non vendor specific rom. But before that simply keep copy of rom which is installed currently, so in case something went wrong, you can restore it.
You can download stock firmware with friza or Sam firmware tool (little search over xda you can find it)

Okay, so I used Frija to get the file and now I'm using Odin to flash it. I have the BL, Ap, Cp, CSC, and USERDATA files. Only issue I have is I have two CSC files and I'm not sure which one to use? One is called HOME_CSC_OMC_OYN_N986UOYN1DUB5_CL20936746_QB38027387_REV00_user_low_ship_MULTI_CERT.tar.md5 and the other is CSC_OMC_OYN_N986UOYN1DUB5_CL20936746_QB38027387_REV00_user_low_ship_MULTI_CERT.tar.md5. I want to say it's the second one I mentioned but I want to make sure.

Home_CSC* won't delete your data while CSC_* will do.

dr.ketan said:
Home_CSC* won't delete your data while CSC_* will do.
Click to expand...
Click to collapse
What data is the Home file saving? Also what's the USERDATA file?

All other data that you have addled other than factory set.
Some apps install as non system, that known as userdata

Okay, Odin said it passed and my phone restarted to a Android Recovery section giving me a ton of options and now I'm nervous... The options are.
Reboot system now
Reboot to bootloader
Apply update from ADB
Apply update from SD card
Wipe data/factory rest
Wipe cache partition
Mount /system
View recovery logs
Run graphics test
Run locale test
Power off
Repair apps
Do I just want to reboot it?

Okay so I restarted it and the phone works, but everything is still the same. If I do a factory restore will that remove Sprint's apps? Or should I redo the process without adding the CSC and USERDATA files?

Sorry for bumping this but does anybody know the answer to my question?

SyntheticVirusZ said:
Sorry for bumping this but does anybody know the answer to my question?
Click to expand...
Click to collapse
From what I remember once you flash an unlocked firmware (ie. Not carrier branded) you need to factory reset to remove the carrier stuff from the old firmware
But don't quote me on it, just what I remember reading from others threads, I've not had to try it myself

*Detection* said:
From what I remember once you flash an unlocked firmware (ie. Not carrier branded) you need to factory reset to remove the carrier stuff from the old firmware
But don't quote me on it, just what I remember reading from others threads, I've not had to try it myself
Click to expand...
Click to collapse
Sounds good. I'll try it when I get home later and am more prepared and report back. Thanks for the help so far everyone!

SyntheticVirusZ said:
Sounds good. I'll try it when I get home later and am more prepared and report back. Thanks for the help so far everyone!
Click to expand...
Click to collapse
You can kill 2 birds by using CSC instead of HOME_CSC when you flash the firmware, that initiates a factory reset after the flash (ie. Clean install)

*Detection* said:
You can kill 2 birds by using CSC instead of HOME_CSC when you flash the firmware, that initiates a factory reset after the flash (ie. Clean install)
Click to expand...
Click to collapse
Actually I might just do that then tonight.

Unfortunately, it didn't work... Not sure if I did something wrong but Sprint's app's are still on there.

SyntheticVirusZ said:
Unfortunately, it didn't work... Not sure if I did something wrong but Sprint's app's are still on there.
Click to expand...
Click to collapse
Which ROM you have downloaded?
If you are flashing same sprint then it will always remain there. Make sure you are flashing unbranded firmware.

dr.ketan said:
Which ROM you have downloaded?
If you are flashing same sprint then it will always remain there. Make sure you are flashing unbranded firmware.
Click to expand...
Click to collapse
I'm using the one I got through following the instructions using Frija.

What information you have added to friza whie searching ROM? specially CSC