No sound on video calls - Samsung Galaxy S8+ Questions & Answers

I have tried Facebook messenger and line and pepper on the other end of the video call can hear me but I can't hear them. Any ideas what is wrong? I'm on an AT&T S8+ all stock.

Related

Google+ Hangout video chat low volume.

I love my Infuse 4G but when using the Google+ app video chat option my output volume is extremely low. Users on the receiving end of the video chat say they can only hear me when I'm literally shouting into the phone. This problem isn't only phone to phone, it's also phone to computer.
I can hear the person on the other end fine but they can barely hear me, anyone know what this is about? I've tried over wifi and mobile data, my device is in perfect condition and my out going volume for phone calls is fine.
p.s. I used the search option before posting and haven't found anything similar.

Echo during VOIP call

Hi,
May I know does anyone faces the same issue as mine? My friends complain that they can hear their voice (echo) during VOIP call thru Facebook messenger and Skype in headset mode.
Please advice.
Accidentally sent from my LG G2
melvinchng said:
Hi,
May I know does anyone faces the same issue as mine? My friends complain that they can hear their voice (echo) during VOIP call thru Facebook messenger and Skype in headset mode.
Please advice.
Accidentally sent from my LG G2
Click to expand...
Click to collapse
I have the same issue with T-Mobile's WIFI calling. Not sure about Facebook/Skype. It happened when I received a call. If we hangup and then I call back the issue went away. I have found it helps if I use a wired headset or BT headset.

WhatsApp Video Conf. Voice issue_After 8.1 OTA upgrade

WhatsApp Video Calling Voice Issue
I am in Canada on Koodo network. After getting OREO 8.1 beta OTA, turns out to be Caller on WhatsApp VIDEO Conf. can't hear the voice at all or there is alot of echo however I can hear the voice clearly.
I have tried Clearing the Cache as well as uninstalling the app without restoring any previous data...Same results. No matter how we initiate Video Conf. session, other party can't hear the voice. (Something May be the Microphone MUTE functionality within Whatsapp isn't recognizing certain settings?)
On the another hand WhatsApp Voice Only Call works OK however not same as the original Nougat platform had. Any help would be much appreciated. Wife is quite upset and wants me to roll back the OS.
Same problem since 8.1b OTA update, all video calls have voices issue at other end. Has tried with Line, Duo and Signal.
The same here. With all the messengers I have. Calling with the phone app is ok but with a messenger the other side can't hear my voice or it is really, really low.
Likewise. I wonder if this will be fixed anytime soon.
Hope it is known by Essential!
Same here....poor audio if any at all during video chat on any app

Incoming/Outgoing calls issue on the G7 One LM-Q910UM

I have been experiencing incoming call issues. Also outgoing call issues but not as frequent.
Incoming calls while on Android 10 are silent. I cannot hear the caller and they cannot hear me. If I enable speaker phone I hear them and they hear me fine, I then can disable speaker phone back to the ear piece and all is normal again. I am not sure if this is for carrier specific incoming calls or just a sw bug or both...
Outgoing call issue has happened a couple times. In this circumstance I made a call put it on speaker phone. It was on speaker for a while the call was fine I could hear everything so I muted my side until I needed to speak. When I un-muted they could not hear me. I took it off speaker while un-muted and still nobody could hear me. I had to hang up and switch sim cards back to my V30+ because of this issue.
I have yet to test other dialers or phone apps, to see what might be happening here. Anyone have any suggestions to check logs or is there a way to get to a service menu to troubleshoot?

Samsung A52 5G Microphone and Call Recorder issue

Hi
I am based in South Africa and have taken delivery of my A52 5G a fortnight ago. Great phone.
Could not find an onboard call recorder and installed Call Recorder from Playstore...
Since activating Call Recorder, I have intermittent WhatsApp video calling issues in that the recipient cannot hear me.
Also, when sending voice clips on WhatsApp, some voice clips contain no audio whatsoever. It is as if the microphone is turned off.
I have in the interim switched off all permissions for "Call Recorder", believing that this may be the cause of my issues...
Is there a software upgrade I can do to have the Samsung call record facility installed on my phone?
Could someone assist me with this?

Categories

Resources