HTC U11 updates - HTC U11 Questions & Answers

Before anybody tells me this is the wrong place to post, I just want to ask a couple of questions.
https://www.eglobalcentral.eu/htc-u...m-free-unlocked-4g-red-hs-code-8471-3010.html
The link above is the 128gb/6gb model of the HTC u11. Ive a funny feeling it is from the Asian market. I just want to know if HTC updates this phone just like the European market. I have a LG G4 and I hate it because LG skips many updates that are pushed to the Eu model and just bundles them into one update to cover another half year of no updates. Also does HTC deliver when it comes to monthly security patches and general updates. I hope they dont skip android versions x.1.1 like LG does. Thank you for listening to my rant.

Same situations here. I have an LG G4, and I want to switch to the HTC U11. I am interested to the 6/128 GB edition from the same site (the price also is very good). I've sent an email yesterday to eglobalcentral and the saw me that the smatphone is for the ASIA market...but the specs are the same of the EU market units (checked from HTC official website). I don't know about firmware updates for the India market..

Related

HTC Aria in Europe?

Hi,
google led me here and i saw that questions like this were answered pretty well here, so ill try my luck.
i found the htc aria on the HTC US website and i like it pretty much. its just like an HTC hd mini with android.
i doubt it will come out in europe since we have the hd mini and wildfire here.
unfortunately the aria is AT&T exclusive.
i found out that you can buy the phone at retail price in the US and unlock it.
so im wondering if it would be working here in europe (germany).
will i have the full functionality in europe?
will i get updates such as android 2.2?
will the branding of the phone restrict anything?
ps: i know the phone is pretty new but i hope there might be someone who can help
I`m also searching for new phone and fell in love with the Aria in a video review I found in youtube. So would this phone be operational in EU or will there be something similar for EU rolling out from HTC soon?

Determining which manufacturer provides best support/updates

So, I had idea, and I don't know if it's been done. I wondered if it would be useful to create a list of as many phones made by each manufacturer as possible, include the launch date, and determine the date of the last update provided. Based on this, we could take an average of how long each manufacturer provides updates for their devices before EOLing hardware (even though it's usually an artificial EOL since the devices are more than capable of running current releases). Would anyone be interested in this data, and would anyone like to assist me in this pursuit?
Interesting idea and it may take a lot of data analysis to figure that out.
Also something to consider is that does it differ by region? I spoke to one of my friends who works in Hong Kong Fortress (a big box store like Best Buy) and for HK, supposedly Sony and Samsung get the quickest updates. Him mentioning Sony definitely surprised me. After that it's HTC and then LG. except for the Nexus 4 of course.. I can attest to LG since my last phone Optimux 2X took forever to get updates available.
Also note that in HK, Motorola has pretty much given up on the market, so I don't think any of their phones get updates here anymore.
Your biggest issue will be that the OEMs dont control updates in alot of places. The carriers have most of the power when it comes to updates. The OEM may send them an update but the carrier can refuse to push the update to handsets.
of course,sony and samsung privde updates the fastest and newer versions of android(samsung updates its 2 year old dual cores to 4.2.2 adn some of them come from 2.3).Htc is also up with updates,but a bit slower.Well,lg is out of the list.They never update their phones.The promised a ics update for my e730 last summer and i still run on gb
strangesura said:
of course,sony and samsung privde updates the fastest and newer versions of android(samsung updates its 2 year old dual cores to 4.2.2 adn some of them come from 2.3).Htc is also up with updates,but a bit slower.Well,lg is out of the list.They never update their phones.The promised a ics update for my e730 last summer and i still run on gb
Click to expand...
Click to collapse
This sounds about right. Those "Dual-core" phones were the Galaxy i9100 and the S2 Skyrocket variant for AT&T for 4.1.2. Instead of Sony: I would put ASUS next. Their TF300 got the 4.2 update back in March. In-fact: ASUS Support has no restrictions about recommending Custom ROMs and will even link you to a few.
Sony and LG are like....eh. I'd even add HTC to the list. They put out a list, but it's ages before we hear from them again.
I dream of a future when we have open platforms and we can update devices at our will...
the best is samsung and the worst is LG
naxian said:
the best is samsung and the worst is LG
Click to expand...
Click to collapse
Yes LG is indeed the worst. The official GINGERBREAD update came out for the Optimus 2X in December 2012... and it was extremely buggy, pretty much unusable. Needless to say I ditched the phone in March.

Htc one me! (Marshmallow Update?)

Is there Marshmallow update for htc one me dual SIM? Is there? Then can I download it manually from any websites instead of OTA? Cause it's not working in my device!
Not see any update on my device, still at LL . Bored!
18/03/2017! Still not see anyupdate on htc one me - WWE Asia! What wrong with HTC? Are they cheater, trying cheat with their customer?
Any body tell me where wil get marshmallows or nougat custom rom for HTC One ME INDIA
tomthomas0 said:
Any body tell me where wil get marshmallows or nougat custom rom for HTC One ME INDIA
Click to expand...
Click to collapse
Originaly targetted for begining of 2016 but since there are no news since then I would assume the answer is Never!
I am in the same struggle and I made the mistake to purchase it few months ago.
Hi guys
I contacted HTC customer support asking them when the HTC ME would receive the promised Marshmallow update. They replied saying that there are no more upgrades planned for this device. So seems like we are stuck on Lollipop forever. I am terribly disappointed in HTC. It is an unethical company which doesn't seem to be able to keep its promises. No wonder they are doing so poorly in their market shares globally and trailing behind the competition. I am definitely not buying any more HTC devices. And this comes from a loyal customer who has been using HTC phones all his life. But I guess it serves them right. A company that cannot keep its loyal customers is bound to doom.

HTC and Security Updates

Right now I have a Google Huawei Nexus 6P, support for it will end this October (thanks google). I am considering jumping ship to HTC due to a few things: Sense being very Stock-ish, Speakers, and Optics. I am curious on how HTC's reliability is with Android Security Updates. I am aware on the full version changes (6.0 -> 7.0 -> 7.1) it will be nowhere near as fast as I am used to, but I am very curious about HTC's track record with providing timely security updates and how long they tend to support their phones.
@anthonyjc2010 said:
I am very curious about HTC's track record with providing timely security updates and how long they tend to support their phones.
Click to expand...
Click to collapse
Better than average OEM, but still not great. They tend to keep their flagships alive for at least two years, e.g. HTC One m9 released in March of 2015 is still being updated but I highly doubt it will get Android O.
My EMEA unlocked One m9 is currently on Nougat 7.0 with security patch February 1st, and EMEA unlocked HTC 10 Lifestyle is on Nougat 7.0 with security patch December 1st 2016. Carrier's versions in Europe are usually updated shortly after Unlocked, that rule does not apply to USA.
TL;DR: If you want bleeding-edge updates Pixel is the only way to go; if not, then HTC is fairly reliable*.
*applies only to flagships, HTC abandoned some of their budget devices shortly after release.
buttie said:
Better than average OEM, but still not great. They tend to keep their flagships alive for at least two years, e.g. HTC One m9 released in March of 2015 is still being updated but I highly doubt it will get Android O.
My EMEA unlocked One m9 is currently on Nougat 7.0 with security patch February 1st, and EMEA unlocked HTC 10 Lifestyle is on Nougat 7.0 with security patch December 1st 2016. Carrier's versions in Europe are usually updated shortly after Unlocked, that rule does not apply to USA.
TL;DR: If you want bleeding-edge updates Pixel is the only way to go; if not, then HTC is fairly reliable*.
*applies only to flagships, HTC abandoned some of their budget devices shortly after release.
Click to expand...
Click to collapse
Does HTC release the OTA's for the unlocked device?
I guess official RUU's will be available since it's not a VZW restricted device?
fuzzynco said:
Does HTC release the OTA's for the unlocked device?
I guess official RUU's will be available since it's not a VZW restricted device?
Click to expand...
Click to collapse
HTC US does not officially release the US Unlocked OTAs, but links to them get captured and posted here on XDA and the zips also get re-hosted on AFH. US Unlocked RUUs are usually posted by HTC US a bit after the corresponding OTA starts rolling out, but again the links are guessed ahead of time and RUU executables as well as RUU zips and decrypted firmware are posted. The threads are already here.
VZW RUUs are more like RUUs for non-US markets - RUU zips usually become available from unofficial sources. Obviously, there is no Verizon firmware for U11.
---------- Post added at 11:13 PM ---------- Previous post was at 11:08 PM ----------
@anthonyjc2010 said:
I am very curious about HTC's track record with providing timely security updates and how long they tend to support their phones.
Click to expand...
Click to collapse
Judging by post-Nougat HTC 10, US Unlocked gets security updates relatively frequently, maybe every other month. Other regions are SOL, still stuck on January.
buttie said:
Better than average OEM, but still not great. They tend to keep their flagships alive for at least two years, e.g. HTC One m9 released in March of 2015 is still being updated but I highly doubt it will get Android O.
My EMEA unlocked One m9 is currently on Nougat 7.0 with security patch February 1st, and EMEA unlocked HTC 10 Lifestyle is on Nougat 7.0 with security patch December 1st 2016. Carrier's versions in Europe are usually updated shortly after Unlocked, that rule does not apply to USA.
TL;DR: If you want bleeding-edge updates Pixel is the only way to go; if not, then HTC is fairly reliable*.
*applies only to flagships, HTC abandoned some of their budget devices shortly after release.
Click to expand...
Click to collapse
If I wanted the bleeding edge of updates I would stay go with the xl version of the pixel coming this October (when support for my phone ends, again... thanks Google). I honestly don't want a Pixel for various reasons, that is why I am looking at HTC. My only concern is security patches. I find it concerning that the 10 Lifestyle (Basically HTC 10 but with 3gb of RAM and a Snapdragon 625... right?) is still on December 1st 2016, but maybe Europe is just behind...
Oh, and I am not in the market for a budget HTC phone... besides in the US the only phones we can buy from HTC's website (that I can see) are the HTC U11, HTC U Ultra, HTC 10, HTC Bolt (so the flagships and their larger, lower spec'd counterparts). And I would never get a phone carrier locked (flashback to the days of using a Verizon locked android phone *shivers in terror*).
I probably misworded what I asked.
I meant is, if I am on a bring your own setup, (U11 on Verizon for example), who offers for OTA the patches and updates?
It seems to me Verizon woudn't its not their software. Would Google or HTC?
fuzzynco said:
I probably misworded what I asked.
I meant is, if I am on a bring your own setup, (U11 on Verizon for example), who offers for OTA the patches and updates?
It seems to me Verizon woudn't its not their software. Would Google or HTC?
Click to expand...
Click to collapse
HTC, since you'd be using the US Unlocked version of U11.
HTC seem to be very poor at releasing security updates to be honest.
The only real vendor that actually does it monthly appears to be Google themselves or a 3rd party like Lineage.
Electronic Punk said:
HTC seem to be very poor at releasing security updates to be honest.
The only real vendor that actually does it monthly appears to be Google themselves or a 3rd party like Lineage.
Click to expand...
Click to collapse
Currently using the Xperia X Compact until the U11 comes out and they've done a monthly update since release. Sony is pretty great about it now.
Got a Sony tablet and they have been pretty quick at updates on that (despite dropping Tablets from their lineup) but I don't get monthly updates tho
everdred said:
Currently using the Xperia X Compact until the U11 comes out and they've done a monthly update since release. Sony is pretty great about it now.
Click to expand...
Click to collapse
this just sounds anectodal. One device getting a update is no guarantee the rest of the devices will get it.
Frankly, all OEM's are as bad. Sometimes they are better, sometimes not. My 10 still has Jan patch and android 7.0. Not that i think u there is anything wrong with the current software, and security is quite vague. I dont know of a single instance where people has been exposed to risks or data loss because of a old patch level.
Often people download bad apps and thats just like windows, if you download trojans there is nothing htc or google can do for you.
Electronic Punk said:
HTC seem to be very poor at releasing security updates to be honest.
The only real vendor that actually does it monthly appears to be Google themselves or a 3rd party like Lineage.
Click to expand...
Click to collapse
Very poor compared to who ? Maybe Google on the pixel series but pretty much no other. Look at Samsung they take 6 months to get system updates if not longer. Htc has in the past promised system updates with in 90 days. I do not think its fair to call Htc's updates system or security to be poor. Calling Samsungs poor would be more correct and honest.
DirtydAmbrose said:
Very poor compared to who ? Maybe Google on the pixel series but pretty much no other. Look at Samsung they take 6 months to get system updates if not longer. Htc has in the past promised system updates with in 90 days. I do not think its fair to call Htc's updates system or security to be poor. Calling Samsungs poor would be more correct and honest.
Click to expand...
Click to collapse
You mean the S7 with April security updates, the S8 with its May ones.
LG are also on April.
Can call it pretty poor with EMEA being on January.
Electronic Punk said:
You mean the S7 with April security updates, the S8 with its May ones.
LG are also on April.
Can call it pretty poor with EMEA being on January.
Click to expand...
Click to collapse
My Note 5 received the May security update a couple of days back. They always seem timely with the security updates, it's the general updates that take longer. I only received Android 7 a couple of months ago on it.
A timely article:
https://www.androidcentral.com/just...-months?utm_source=dlvr.it&utm_medium=twitter
These models have security updates from the last 2 months, although it can't be strictly true.
My mom's Sony Z5 (E6653) is not receiving any update for month... last was Android 7.1.1 with Security Update from September 2017.
My wife's HTC U11 is on Android 8.0 with November 2017 Security.
So I can't recommend any of those company's.
But Samsung is not better - when your mobile gets older > 2y your out of support....
This situation is really poor - hope it get better with Android 8.

does the HTC U11 plus receive updates?

Hi I understand that the HTC U11 plus has treble support which is supposed to help it with updates and security updates, do owners of the handset see it is being updated monthly like the Nokia phones or that its security updates stuck without any support?
Thank you
Still on December 2017 for security update..
There was an update about 2 weeks ago, however the notification bug still isn't resolved.
Sent from my HTC U11 plus using Tapatalk
matty538 said:
Still on December 2017 for security update..
There was an update about 2 weeks ago, however the notification bug still isn't resolved.
Click to expand...
Click to collapse
I wonder Wasn't the treble support meant to facilitate the process of updating the phone? If its stuck with the December security patch then what's the point of the partitioning... I think it's shameful for HTC unless there's another way to look at it?
emmanuelw said:
I wonder Wasn't the treble support meant to facilitate the process of updating the phone? If its stuck with the December security patch then what's the point of the partitioning... I think it's shameful for HTC unless there's another way to look at it?
Click to expand...
Click to collapse
yep, no updates really.
Nokia on the other hand keeps on sending updates with impressive timing - every month there is a security update
ok I had a chat with an HTC representative and he said that HTC releases security patches on a MONTHLY BASIS for the U11+ and the problem could be with UK versions of the phones, he said if people have an IMEI number he can check more relvant information, I don't know if it's something which people share freely but if someone is willing to share with me their IMEI (maybe on private?) I will go back to the representative and bug them for an answer why are there no security updates
emmanuelw said:
Hi I understand that the HTC U11 plus has treble support which is supposed to help it with updates and security updates, do owners of the handset see it is being updated monthly like the Nokia phones or that its security updates stuck without any support?
Thank you
Click to expand...
Click to collapse
mine is still on dec 2017. im really disappointed i dumped my oneplus 5t and bought this device .
Mine as well still Dec 2017. Feels like HTC aready abandoned the device.
Seems like this was the first and last device I bought from them.
It looks like HTC had once again abandoned its loyal users.
Too bad, like you said it will be the last device from HTC for me
Hi thank you everyone. Is anyone willing to contact HTC support and ask them what's going on with the updates? When I tried contacting them I had no device so couldn't get the full help, they claim that they DO update their devices and receive the latest security patches from Google... Maybe its different outside Taiwan?
Several OTA update receaved here (EU) for my U11+
audiavant said:
Several OTA update receaved here (EU) for my U11+
Click to expand...
Click to collapse
Several, as in more than one? I've got only one in 3 months and thats with an EU model and in the same country as you.
It would be interesting if you could document "several OTA's".
audiavant said:
Several OTA update receaved here (EU) for my U11+
Click to expand...
Click to collapse
what is your security patch level - Apr 2018????
I m from Malaysia and still with Dec 2017 patch. I have also send to HTC requesting to release latest update as soon as possible, unfortunately they respond with the guide how to update and the guide to use sync manager. I guess HTC Support just trying to push me away with the guides. I have the impression that HTC Support thinks that all users are none technical and doesn't know how to use their phone. The impression i am getting is no updates coming soon for HTC.
Two times but can see that security patch level still are Desember 17
Htc is doing everything to get us away from them in the future.....and I thougt LG has a poor support...
Poslano z mojega HTC U11 plus z uporabo Tapatalk
Nothing to do with EU or HK variant of the phone , it's HTC being poor with updates. Last time I contacted support they said the latest update would fix the notification bug.. It didn't!
In the UK I read a news article about how poor HTC were with security updates, think they were one of the worst companies for failing to update.
I've had HTC phones for 12 years, brand loyalty if you will, however this will be the last. HTC market their phones as premium, they even charge premium prices yet the support is some of the worst and it's not getting any better.
Sent from my HTC U11 plus using Tapatalk
I hope HTC doesn't ditch the device as U12 is coming soon. I bought this with the hope that HTC will at least send security updates. I have the phone bought in India, made in Taiwan, running 1.24.200.4 and still on Dec'17 security patch. Didn't expect this to happen on flagship phone.
Man definitely my last HTC device. I am simply waiting for a better device than this but at the moment nothing is better in my opinion especially with the ugly notch phone designs and pricing. I will be definitely back to a Google device, the longest device I ever owned was the Nexus 6p and that's because of the developer support and system updates.
One more thing, I will never own an lcd screen device, I have a light bleed which is pissing me off and can't unsee with every boot of the device. My model is a HK model and I am not staying there so I can't send it for maintenance. By the way I am still on December security update which is a bummer, this device has potential but HTC is screwing up our experience with it. How do they expect future buyers to buy their devices if they can't listen or satisfy their current ones?
Contacted support to ask about the lack of updates. Here is their full reply (translated to English of course):
As soon as an update becomes available, the device will load it. Users cannot update the device manually. Please be patient.
That's it.
I guess that also answers whether they will ditch the device with the U12...
MrDarkwhite said:
Contacted support to ask about the lack of updates. Here is their full reply (translated to English of course):
As soon as an update becomes available, the device will load it. Users cannot update the device manually. Please be patient.
That's it.
I guess that also answers whether they will ditch the device with the U12...
Click to expand...
Click to collapse
Thanks for the update, when I got this device I expected the lack of updates so I am not that shocked, I don't care that much for security updates but I do for major updates like Android P and after, I think I will hold on until Android P and then "Hasta la vista baby" ?
I got maybe 3 or 4updates since Jan 2018. These are enhancements but no one here knows I think what's inside. No change log was given in updates. Security wise - we are still on December and 8.0.
HTC were never famous for speedy updates. They tried and failed. On the other hand, U11+ is not a flagship. It's 11 and a half product and as such it does not seem to have a lot of attention from HTC. You will be better waiting for U12 if you want HTC...

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