Hi all,
So my U11 got finger prints all over the screen, and I noticed a line, which I thought was some hard dirt or glue, and thought oh must be from the manufacturing process.
I cleaned the screen, marks gone, happy days.
Then I noticed, as soon as my finger prints get onto the screen it re-appears and it led me to the conclusion that the area must not have the oleophobic coating on it. I've got the phone replaced as it was bugging me that my brand new device was in this condition.
The screen WAS NOT scratched, it had no scratch mark, literally there was a 25mm x 2mm area that didn't have the coating applied., and the mark only became apparent when oils came into contact with it.
Im afraid no pics as I noticed on my way to work, and had the phone swapped the same day...
And my second unit has the issue in two spots, but no way as pronounced as the previous unit. So I'll stick a screen protector on and forget about it all.
Doughnut said:
And my second unit has the issue in two spots, but no way as pronounced as the previous unit. So I'll stick a screen protector on and forget about it all.
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There has been a few reports just like this in the megathread. Same shape of production mark, both front and back glass.
Related
I was peeling off my bodyguardz screen protector to put on a new one, and the darn thing was so stuck to my screen it took a lot of force to peel it off. As I was pulling it away I noticed that my "screen" seemed to be lifted off my HTC fuze!! After I kept pealing I noticed from the side that there was a film that was peeling off that had adhesive to the screen with the body guardz. I'm too scared to proceed and have left my phone that way.. my question is there a protective film (not counting any sort of screen protector even the one that comes with the fuze) on top of the screen, and that was what was peeling off? Is that film important for the touch screen itself aside from protecting it (or does it keep some part of the screen in place etc etc).
Thanks in advance, the screen does turn on and is still touch sensitive but I'm too scared to peel off the rest of the body guardz that have that "film" come off with it.
Someone removed that and lost their touchscreen so be scared IMHO.
aaahhhhh can you link me to that post? I tried doing a search, I cant separate that film from the bodyguardz either... =(
I think it is the digitizer that is comming off, or part of it anyways... the only thing I could find online is this
http://forum.xda-developers.com/showthread.php?t=392301&page=3
Post#27
"--------------------------------------------------------------------------------
Hello again
So
After giving it a lot of thought, i decided to disasamble my phone to see if i can get rid of that stain. I have to say that it was a bit difficult to folow the guide but i finaly opened my cruise.
In the end i realised where was my problem.
The digitizer has 2 components:
A glass layer witch is on the bottom, and a plastic one (on top) witch are keppt together by twosided adhesive tape.
The "stain" was caused by the plastic layer, witch for some reason wasn't staying straight (it had a small bump...).
I figured this out when i pealed this layer from the glass one, witch i shouldn't have done because the layer has a connection with the glass and the small ribbon witch goes into the mb.
So for any of you, if you encounter my problem, better let it that way, cause the alternative will be a new digitizer.
I'll go to the htc service in romania to see how much will they charge me for a new one, and if the amount is to much, i'll try to order one from the web(altho not that many companies ship to my country )
Wish me luck.
LE: I have a question thow
How can you remove the digitizer from the casing ?
I tryed to pull it but i was afraid to damage something (else).
--------------------------------------------------------------"
http://forum.xda-developers.com/attachment.php?attachmentid=100767&d=1216648485
Heres a link to the picture the guy with the polaris took... the HTC black bordered part is still on the screen but there is a film sitting on top of it thats peeling off with the bodyguardz.
This is a cruise polaris and not a raphael but I think this post is referencing the same thing. Does anyone have any advice to give me? My phone is still sitting there with half of the "digitizer" peeled off stuck to the bodyguardz grrrrrrr
bump...........
tassadar898 said:
I was peeling off my bodyguardz screen protector to put on a new one, and the darn thing was so stuck to my screen it took a lot of force to peel it off. As I was pulling it away I noticed that my "screen" seemed to be lifted off my HTC fuze!! After I kept pealing I noticed from the side that there was a film that was peeling off that had adhesive to the screen with the body guardz. I'm too scared to proceed and have left my phone that way.. my question is there a protective film (not counting any sort of screen protector even the one that comes with the fuze) on top of the screen, and that was what was peeling off? Is that film important for the touch screen itself aside from protecting it (or does it keep some part of the screen in place etc etc).
Thanks in advance, the screen does turn on and is still touch sensitive but I'm too scared to peel off the rest of the body guardz that have that "film" come off with it.
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That has happened to me as well. I'm afraid you'll just have to get another digitizer off ebay.
ughhh!! any help on the assembly?
Spray some of the liquid that came with it on the touchscreen (underneath the bodyguardz screen protector; spray little by little or use your finger) and it should come off with a little less effort without tearing out the screen. That's what I did. Btw, make sure you turn off your phone and dry it before you turn it back on if you do that
I used my Nexus S without a screen protector, and there was one day when I was using the phone heavily, this part of the screen felt a little rough to the touch when I was swiping it.
Now when I look at the screen I see these faint track marks on the screen that aren't scratches, but it's like something smudged the screen. I have wiped it with microfibre cloth (My Oakleys pouch) but I can't remove this smudge.
It's barely visible when the screen is on but you can see it if the screen is off.
Does anybody else have this problem? Is it a scratch or can I wash this off somehow?
I have similar spots... it's most likely the oleophobic coating wore off in that area. Not sure how it happens, but it seems to be ****ty coating.
Kayatoast said:
I used my Nexus S without a screen protector, and there was one day when I was using the phone heavily, this part of the screen felt a little rough to the touch when I was swiping it.
Now when I look at the screen I see these faint track marks on the screen that aren't scratches, but it's like something smudged the screen. I have wiped it with microfibre cloth (My Oakleys pouch) but I can't remove this smudge.
It's barely visible when the screen is on but you can see it if the screen is off.
Does anybody else have this problem? Is it a scratch or can I wash this off somehow?
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dinan said:
I have similar spots... it's most likely the oleophobic coating wore off in that area. Not sure how it happens, but it seems to be ****ty coating.
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Click to collapse
I also have one such small spot that is only visible when the screen is off, and only visible at a certain angle with a lot of light. It's been there since I got the phone. It actually looks like it's under the glass, but I can't tell for sure. I can't feel it. I've been keeping an eye on it and I'll utilize Best Buy's protection plan if it gets worse. Im glad I'm not the only one, but this is a little disappointing.
It's problably the oleophobic coating like others said. I have the same thing on mine, and have been thinking of exchanging it because of it. But I think I might as well keep it, as this phone has no other problems, and I'm sure it will probably wear off any phone I get with due time.
Take a paper towel and lightly go over that area. I bet it comes clean so you can't see it anymore until you wipe your oily fingers in that spot again. It seems oils like to get stuck in those spots unless you clean it with something that absorbs oils, and isn't reused over and over.
Thanks for the replies guys. Yeah I am hesitant to do a return as my phone works great with none of the issues faced by others.
I'll try cleaning it as suggested. Thanks!
Sent from my Nexus S using Tapatalk
I had the smudges that Kayatoast talked about. I just wiped it off with a paper towel and it disappeared. I guess we must clean it with something that absorbs oil.
My smudges probably came from the hand lotion...
I've also decided not to return mine because I don't want to get a replacement phone with a worse problem.
As for wiping it off, this may work for others in some situations, but the spot on mine is definitely a blemish/defect. Cleaning it has zero effect.
I used iklear to clean the screen then wiped it down with a microfibre cloth. That took care of the smudge. Then I slapped a screen protector on it and that took care of the smudge..now to get rid of those air bubbles..lol.
I recommend this brand: http://www.protectionfilms24.com/pr...geraeteklasse=7&marke=Samsung&modell=4603&go=
Arrived in 2 days, made by 3M and doesn't affect my screen clarity at all.
I just realized the same type of smudge on mine today. It's not on top of the screen, but seems like it's under it. Like others, I didn't want to exchange it because everything else works fine plus I'm out of my 30 day period with no exchange.
If I remember, I'm probably going to do a warranty exchange before it ends.
When I was cleaning my screen to put on my cheap eBay screen protector, I noticed the same smudge in the middle of my screen. No amount of cleaning removed it completely. On went the screen protector, and "Voila", smudge disappeared .
BTW, the eBay screen protector is very close to screen feel as the naked screen and is completely clear. Free with the $3.99 shipped silicone case... gotta love eBay!!!
treodoc said:
When I was cleaning my screen to put on my cheap eBay screen protector, I noticed the same smudge in the middle of my screen. No amount of cleaning removed it completely. On went the screen protector, and "Voila", smudge disappeared .
BTW, the eBay screen protector is very close to screen feel as the naked screen and is completely clear. Free with the $3.99 shipped silicone case... gotta love eBay!!!
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You know, I thought this was a joke until I got the cheap screen protectors that came with the S gel case. Yeah, it disappears. Weird since it looked like the smudge was under the screen.
Phew im glad im not the only one, the smudge is barely noticeable except under light and while the screen is off. Going to try to clean it.
Is the smudge you guys are talking about, blue by chance? I have a slight blue streak underneath my screen since it was purchased. To best describe it, it looks like a shiney blue streak from cleaning with windex that never dries.
Sent from my Nexus S using XDA App
I bought an HTC Evo 4G LTE on Friday along with a screen protector and a case. Anyway, I'm no good at putting on the screen protectors, so I asked the phone guy at best buy to put it on. Fast forward to this evening and I noticed what appeared to be 3 small specks of dust that got under the protector, with a larger one. As I was inspecting them, I found that they were actually tiny black circles (think speck of dust size or even dead pixel size). I'm going to be taking the phone back tomorrow for a replacement, but in the meantime, I'm curious what these are? I've done a lot of googling and the closest two pieces of information I've been able to find say they are either dead pixels because they are about the right size and show up best against a white background, or that they are moisture damage.
The question is, which seems most likely? Can dead pixels manifest themselves as circles rather than squares? And also could moisture damage be so minimal that only four little spots appeared? I should point out that the screen protector was the variety that uses a liquid sprayed on the phone to ensure a good clean overlay on the screen, and also that the salesperson used some blasts of compressed air directly on the screen to try and clean it before applying the protector (I've heard thats a big no-no).
I had a similar problem once with a no name chinese tab.
I noticed a bunch of black spots (square) the size of dead pixels all over the screen. I removed the protector and wiped the screen clean. It was tiny specks of dust indeed.
While blowing hot air onto the screen is a big NO-NO, IMO blowing compressed air wouldn't cause damage. Its the heat that damages the LCDs.
Curious how specks of dust would produce that effect, considering they are not uniformly shaped. Anyway, I've got my fingers crossed now that the problem really is dust rather than a bad screen, since I would hate to start this new phone off the same way I started my last one (returned for defective hardware / software 3 times in 3 months).
Thanks for the input and I'll be sure to post up the results tomorrow when I take the phone into the store. I've already discussed it with the store and since the salesperson was the one who installed the protector, if it turns out to be dust, they will replace the $25 protector free.
Turns out it was dust, or some other contamination, but it was UNDER the screen so that, while you could see them with the phone turned off, you couldn't get at them in any way. Home now with a replacement phone, but as my first experience with HTC, I'm not super impressed...
Hi guys! I have an issue with my screen on OnePlus 7 Pro, and I'm not really sure what this is. I never had a thing like this on other phones, my OnePlus 6 had a few scratches, but they never behaved this way. And the thing doesn't even look like a scratch but more of a huge print that doesn't go away.
Here is a picture - imgur.com/a/Smb6rvF After about month of having a phone and it always being in the case and with the default screen protector I've started noticing the image distortion in the same place from time to time, you know like a huge fingerprint or grease on the screen but it would appear at the same place. I thought okay, maybe I've scratched the screen so that I can remove the screen protector and it should be fine. So I did, but the thing stayed there as if it was either placed through screen protector or from the other side. And again, it's not that I never saw a scratch or a crack on the screen, but never this thing.
Then after about a week, the thing grew, you can see the blue line here - imgur.com/a/UI4FQTA
the red one was the initial one that I saw even with screen protector on, and the blue just grew out of the old one. Like I pull the phone from the pocket one day, and it's there. And not like I'm wearing and tearing the phone, just regular stuff - in jeans, inside pocket of the jacket, in the sealed pocket in the backpack. And I live in a big city, and I never notice any sand or small particles on the screen or the case. And it doesn't look like a scratch, but more as if the prints just bound to the screen and don't go away.
imgur.com/a/OnPSqj2 - is a more closeup shot. And again you wouldn't notice the thing at the start of the day when I clean my screen, but by the end, it will collect some grease and more prints and will be showing.
Here's a video what happens when I clean the screen -
imgur.com/a/tprePWI
FYI warranty or anything like that is out of the question since, I bought it during the holiday travel, and the phone is not officially sold in my country. I just wanted to know if there is any solution for this and how to prevent this from happening? Are these scratches but look different because of the new Gorilla Glass version or something like that?
Any help or advice is appreciated, just sad a thing like that happened so early in the life cycle
My ultra is now 3 months old. I have the burgundy version. Even though I’ve been particular about cleaning it there is a tiny paint chip on the camera
https://imgur.com/Yb9IkHY
small permanent case markings that look like dust particles.
https://imgur.com/hSyYaMo
tried using one of lens wipes to clean it but it didn’t come off.
I’m curious how phones are holding up for you guys.
Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.
AlphaTekk Epoch said:
Still pretty much same condition as when I took it out of the box, already had the case & screen protector waiting so I didn't waste any time when it was delivered.
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I actually didnt notice these small dots. Looked pristine to me but when I was cleaning and saw them in direct light it was noticed. What color do you have? Can you share a photo of the bottom of the phone?
BrokenBee said:
...there is a tiny paint chip on the camera
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Could you please mark it, it looks ok for me.
ZXR said:
Could you please mark it, it looks ok for me.
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8 o’clock to the laser autofocus. Small white spec.
Any chance you can post a photo of the bottom of your phone?
Attached.
Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.
ZXR said:
Attached.
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Ah seems like you have it too slightly?
volcolm said:
Leave rhe plastic film on the phone if using a case. Dust scratches the plastic instead.
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Well I’ll be doing that next time. Already removed em
I was actually surprised how easy the screen has gotten a ton of small little scratches, suppose its my fault for hating screen protectors and cases, finally started using Whitestonedome screen protectors and currently using the latercase.
Surprisingly the back of my phone still looks brand new
Mine is good so far. It comes out of the case every other day and it and the case get a wipe down with a damp cloth. Then dried with a microfiber cloth before going back in the case.
If you leave the phone in the case for long periods of time, abrasive particles will get in between the phone and case and the damage begins.
Mine is doing great. I treat it like my car; I use it as designed, clean it occasionally, and do a little maintenance every so often.
BrokenBee said:
Ah seems like you have it too slightly?
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I would say no. If you think of this single spot on top, it was most likely a one dust particle.
ZXR said:
I would say no. If you think of this single spot on top, it was most likely a one dust particle.
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They actually look like dust particles on mine too. They might seem less pronounced given your colour though. Mine wont wipe off completely.
I have the Black one and no scratches toll now (using without case) but camera has small Spot... The white one with no paint on the shell from my friend ist perfekt till now... Think next time i go for white
Put an Otterbox on the device right away but not a screen protector. The screen is extremely prone to micro scratches which can only be seen when screen is off, or with very low backlight and dark image (I've had the device a month an already some prominent micro scratches) . Awaiting screen protectors in the mail. This is a bummer as previous versions of gorilla glass stood up better to micro scratches (never had nearly the micro scratches on my S20 which I ran for 2 years without screen protection) . Pay off I guess for having better shatter protection.
Iv been running case with a naked screen ever since I realized that every protector ive tried affects either swipe typing and more so Spen responsiveness. Thank God tmobile allows you to add insurance to phones they offer regardless if it's bought from them or 3rd parties. The phone is just way to smooth for any obstructions for me.
no scratches