Moto X 2nd Generation (2014) switching off problem. - General Questions and Answers

Dear all,
Greetings!
Problem :
Motorola Moto X 2nd gen (2014) switches off randomly. Battery has charge.
Background :
I bought a Moto X 2nd gen phone some 2.5 years back. It was working flawlessly. One fine day, I dropped the phone which resulted in a shattered screen glass (display and touch function is intact). I don't have a protective screen for the phone. So, I ordered a replacement screen (display + screen) from china and replace it (by myself). After that, I observed that the display is a LCD and not OLED and it ate more power and frequently switched off the phone even though there was full charge. Since it was draining the battery faster, I removed it and replace with the old shattered display. Even now, I face a weird random switch-off problem. The switching off is arbitrary. The logo comes and it switches-off. Does not boot up. But if it is in charge, it boots up to home screen and I can use the phone. But suddenly at some point it will switch off when opening any app or something. I guess when in charge, it does not switch off. But battery looks fine.
Solutions Tried :
I tried to factory-reset it. But it did not solve the problem.
Please guide me here. One more step I wanted to try is try re-flashing stock firmware.
If re-flashing may fix the problem, I will try it. But I need a help here - I found a website where stock ROMs are stored. But I am not sure which one to flash in my device! I have a XT1092 in India. Here is the website:
Sorry, I am not able to post links. (it is firmware(dot)centre/../XT1092)
Please guide me how can I proceed so that I can solve this problem!
Thanks,
Anish.

Bump!
Update:
Tried re-flashing (with and without bootloader unlock) Now, the screen boots up, and when it reaches the first welcome screen (where it set up the language) it suddenly switches off!
(after logos loading and all, it just flashes the welcome screen and dies)
Any help is greatly appreciated

Related

Nexus 5 Screen Freeze

Was at about 30% battery and the screen froze as in it wouldn't take any touch events. The backlight would react as if the screen wasn't touched. It seems like the touch events just were not registering but the phone worked in the background. Kernel issue maybe? I have been using faux.
Something similar ....
I had a similar experience on the 15th .... took my N5 off the Qi charger and the screen froze when i tried to unlock it.
I hit the power button and was able to unlock and get a few touches in before it froze again.
I was finally able (after much screen off/on cycles) to get down to the developer options and turn on show touches & show cpu usage.
... background processes looked fairly normal when the screen was frozen(touches showed as frozen) ...
I was rooted, stock rom except for xda user Jishnu Sur's N5 camera mod and running a couple tried & true root apps(Stickmount & QuickBoot). Thought some software issue might be jamming up the digitizer i/o causing it to freeze.
Reverted entirely to stock (the Team Win recovery was also experiencing screen freeze - buttons worked fine) including removing TRWP and re-locking the boot loader!!
The screen freezing problem persists ... my conclusion is that it's a hardware issue. :crying:
It's possible you are seeing the same thing, but I haven't seen anything in the forums to indicate it's a widespread problem.
Returning it for a replacement phone ... :fingers-crossed:
Hi,
same problem here from France.
I already returned a Nexus 5, after multiple freeze I tried to format data partition via bootloader, (no rooted phone, following google instructions for stock reset) then the phone crash wile formatting, it never wake up gain.
When I get a new one from google after one or two week same problem appears, and it's append more and more often, since monday my phone crash one time more every night, and all the day today.
A this time I'm still trying to load it sine I came back from work seven hour ago, battery still at 49%.
I think it's and hardware issue too.
I'm very disappointed about Google and I'll never by anymore LG products.
Thanks for reading.
biggiephat said:
Was at about 30% battery and the screen froze as in it wouldn't take any touch events. The backlight would react as if the screen wasn't touched. It seems like the touch events just were not registering but the phone worked in the background. Kernel issue maybe? I have been using faux.
Click to expand...
Click to collapse
Freezes tend to happen on custom kernels specially if you under-volt it too much. have you done that?
Screen Freeze
canaillou2k5 said:
Hi,
same problem here from France.
I already returned a Nexus 5, after multiple freeze I tried to format data partition via bootloader, (no rooted phone, following google instructions for stock reset) then the phone crash wile formatting, it never wake up gain.
When I get a new one from google after one or two week same problem appears, and it's append more and more often, since monday my phone crash one time more every night, and all the day today.
A this time I'm still trying to load it sine I came back from work seven hour ago, battery still at 49%.
I think it's and hardware issue too.
I'm very disappointed about Google and I'll never by anymore LG products.
Thanks for reading.
Click to expand...
Click to collapse
Last week I had the same problem with my new NEXUS 5. IT’S TOTALLY A HARDWARE ISSUE.
LG products are however not so bad in the JAPAN market but still we are expecting a lot from LG technology.
LG services suck.
I am facing the same problem with my Nexus 5. Unrooted, bought 7 months back from India itself, was working fine till around two weeks back,when the lags, screen freeze, blacking out n all appeared. Got it repaired twice at the LG centre. They changed the front display touchpad as well as the charging connector strip. The problem still persists.

[Q] Nexus 5 screen showing colorful static

Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
jono_nz said:
Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
Click to expand...
Click to collapse
Only time I've seen something like this was when my integrated graphics card on my desktop overheated, everything still worked, but colorful static everywhere. I'd let it cool down for a while, chances are it was pretty hot when it did that, and see if high temps might make it happen again.
I just had the same thing happen. Phone had been in my pocket and I had just taken it out to check the time maybe 10 minutes before it happened. The only difference with mine was I bumped into a table and hit the phone in my pocket. It does have a case on it and there is no sign of damage at all such as a cracked screen or anything. The static only lasts for a few seconds and thats right after I force it to reboot. After that it just goes to an all black screen. My LED indicator light is still flashing at me telling me I have an email though so I'm not sure what the deal is.
Were you able to resolve this issue? I too just experienced this issue as well and my phone is currently unusable. Thanks!
Do a full wipe as in wiping the entire phone and making it as if you just got it out of the box. if it persist RMA
Sent from my Nexus 5
Hi, I broke my screen (really bad smash) and had have this static on my new screen. The new screen was apparently fully tested. When using the slim port i can display on my TV and the digitizer works fine, its just this same colour static on the handset. I am now waiting for a replacement USB flex (it was a bit bent in the break) and i expect the new USB flex will fix it. If not then its a bad screen.
Will post the results when i get the parts
Fixed!
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
zeebo1111 said:
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
Click to expand...
Click to collapse
Hi,
sorry for reopen the topic but I really need to know if change de USB flex solve this problem
thanks
Static screen and freezing
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Madzy said:
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Click to expand...
Click to collapse
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
nexus565 said:
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
Click to expand...
Click to collapse
Most likely the flex cable
ふかつどう
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
bullorbear said:
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
Click to expand...
Click to collapse
Looks like the daydream function. You can turn it off in Settings>Display>Daydream
Sent from my Nexus 5 Unchained using XDA Free mobile app
Same thing, Screen now black. Won't turn on...
Hey everyone, I know that this is kind of late to the thread, but I have what I believe is the same problem as everybody else here. I had my Nexus 5 in my pocket for maybe five minutes, and in between the times that I put it in my pocket and took it out again to reply to a text, the screen went all colorful and static on me (Red tint, almost as if I had twilight on, but I didn't). I tapped the back, and the colors went back to normal, but the digitizer wasn't responding to touch. Then, It went black. No color, the speakers weren't working, neither was the backlight on the display. I took it apart, and figured its either the USB flex cable (which looked frayed), or the mainboard. If its the USB flex cable, then I know I can repair it. If it's the mainboard... well, as a sixteen year-old who has no current source of income, I'm out of a $400 phone.
Pictures attatched. Thanks!
rikudo said:
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Click to expand...
Click to collapse
I took the phone the LG service center and the technician seemed to know this issue and immediately said that the USB flex cable needs to be changed. The entire fix took about 5 mins and the phone is working fine since then.
Sorry for the delayed response.
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
pezkiln said:
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
Click to expand...
Click to collapse
Hey man, did you ever try this out and get it to work? I have the same problem and was thinking of trying this out but wanted confirmation first.
Thanks!
Just wanted to post here to say that this thread just saved me a lot of money!
Had the same issue (static showing on the screen). Local phone repair shop told me it needed a new screen, without even looking at it(!), and it would be £120 + labour. Told them I would think about it, and came home and did some more research, found this thread. Ordered a replacement USB flex cable from eBay, and fit it by following a YouTube tutorial, and now the phone is back working fine. brilliant!
Thanks xda!
I had a problem where my screen looked like an old CRT TV with particles flashing all over on anything with a static dark background. Any ideas

Moto G3 2015 (XT1550) hangs on boot screen after Touch Screen / LCD replacement

Dear All,
I have replaced the broken touch screen lcd display on my Moto G3 XT1550 (Indian version) through AliExpress (since it was not available from Moto service centre yet). It was done by an experienced technician who services many mobiles and known by me for last 1 year at least.
There was only one ribbon connector to connect the display to the board.
I am facing a serious problem now. With the new screen replacement, my Moto G3 is stuck on the boot screen. If I connect the old display back it boots as normal. There were many users who have simply replaced and got their phones working; hence I ordered the same.
We have tried connecting the display live after booting with the old display. Then the new display works perfectly as long as you do not switch the power off. Once you power off and on, the phone is stuck on the boot screen.
Can anyone help with any suggestions?
Thanks and regards,
Jacob
Hmmm , try flashing stock , with the new display installed, via fastboot

Moto G5. An input line of keys are not selectable on the phone. All other keys work.

Hi
My son recently gave me his old Moto G5 phone. The phones charging board was broken and the screen was very badly cracked all over (it had a screen protector) and was generally not in the best of condition.
My son had bought a replacement screen several months ago, but had not got around to trying it. The battery was also totally flat.
So he gave me the phone and I installed a new charging board and the new screen and charged the battery.
Unfortunately an area of the new screen does not respond to key input . This area is a line of keys towards the bottom of the screen (not the bottom though).
My son says that he had not noticed any such problem when he last used it (he kept using it until the battery went flat; he then purchased a new phone).
I've tried doing a factory reset. I've removed and re-connected the display cable onto the main board and these have not fixed the problem .
I am not sure what to try next :crying::crying:. I could purchase yet another screen in case this new screen has a fault (probably unlikely?).
Presumably it could be the main board (digitizer?)...How can I find that out?
Maybe I have done something wrong on the install, but seems odd that the rest of the screen (as far as I can tell) works ok. What might I have done to have caused this problem?
Has anybody got any useful tips as to what I could try. Seems a waist of a good phone, not to try and repair it.
Thanks for reading this.

Mi Mix 3 Bootloop after screen replacement

Hi, I'm new to the forum and to mobile operating system troubleshooting in general. I'm hoping to gain some insight into an issue I'm having.
I broke the screen on my mi mix 3 and after waiting for 2 months it finally arrived from Shenzhen. Yesterday I disassembled the phone, connected the new screen, turned it on, and it just went into a bootloop. I've never changed any part of the operating system on the phone before so I just assumed something was making a poor connection. I unplugged all the leads and plugged them back in again, checked that everything was firmly in place, and ended with the same result.
Fastboot will run sometimes for 10+ minutes and then the phone will just shut off, normal booting it will switch from "Mi" to "MIX" and the animation at the bottom of the screen will freeze after a couple clicks and it will loop back to restarting (but twice it has just ended with an all white screen). Rebooting from Mi Recovery mode results in the same.
From what I've seen I'll just need to follow this and flash the phone : https ://c.mi .com/thread-2504118-1-1.html?t=1590725045909
But my question, is there any possible way to try to fix this issue without loosing all my data and without using a back door method that may just brick the phone?
Thanks for any help, btw I still have the back glass off (I've tried with the fingerprint scanner plugged in, nothing) just in case it could somehow be a hardware issue.
So I've given up on trying to save my data, I don't really care much about that to be honest. I just really like this phone and would like to use it. I tried to flash the phone using Miui's official instructions but I can't unlock the bootloader because I can't download the app Miui's flash tool is requiring me to download on the phone to authorize it.
I guess I'll keep looking for a work around.
TheUnibomber said:
So I've given up on trying to save my data, I don't really care much about that to be honest. I just really like this phone and would like to use it. I tried to flash the phone using Miui's official instructions but I can't unlock the bootloader because I can't download the app Miui's flash tool is requiring me to download on the phone to authorize it.
I guess I'll keep looking for a work around.
Click to expand...
Click to collapse
I changed my display too and it's bootlooping. Did you solve this problem?
I changed my Display too...everything worked fine when I tested it. I unplugged it again to clean the phone and to bring on the glue..when I had the Screen on I restarted and had a black screen...so tried to remove the screen which then just broke...so I ordered a new one and a new display flex cable - I didn't glue the screen yet because I either experience black screens when the screen gets pushed against the backplate or the phone ends in a bootloop -> for the bootloop thingy I just waited for about 10 minutes and then it started normally so there must be something with replacement screens...I don't know whats going on -.-
Hi
Has anyone managed to get this fixed?
The screen works initially but after a while it goes blank, reboot I get the Mix logo not mix 5G. The replacement is a LCD.
Looks like it is stuck in bootloop as inserting sim does phone does not ring when I call it nor front face camera clunk when I slide it

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