touchscreen problem - HTC U11 Questions & Answers

Hi
I bought my phone about 2 months ago but it has a problem in touchscreen from first day.
when i want to scroll down or up something with my thumb it will zoom suddenly.
when i use screen protector it will worse.
I dont know it depends on hardware or will solve with update.
anyone has this problem?
youtu.be/hJVadehFHw8

Can you try without the screen protector?
Sent from my HTC 2PZC100 using Tapatalk

GLO said:
Can you try without the screen protector?
Sent from my HTC 2PZC100 using Tapatalk
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Yes i can.
Without screen protector it's better but it has lag and this problem.
i used three different screen protectors but i think it depends on hardware.

Did this happen when you first got the phone
Sent from my HTC 2PZC100 using Tapatalk

Related

Bottom corner of screen presses down...

I was wondering if anyone of you have experienced this issue. If I press down on the screen right under the search icon in the lower right corner, the glass ever so slightly, very softly presses down. Almost as if the glue is soft or there is nothing hard there. Also I get the screen discoloration that happens when you do that to an lcd screen.
I have read online that others have this issue and even the demo units at the att stores do it as well. Keep in mind that there is no light bleeding through and the glass is not raised just presses down.
What do you all think?
Sent from my Desire HD using XDA Premium App
I noticed this on my aria. Its how I got it upgraded to the inspire. These screens are attached with a thin layer of double sided adhesive. Think of it as ultra thin 3m tape. I think it might actually keep the screen from breaking under light stress. I would keep an eye on it and if it gets worse maybe call HTC for repair.
Never had any issue with the digitizer because of it tho.
Sent from my Desire HD using XDA App
Thanks for the reply. Not sure how it makes me feel though. I don't think I'll return it just yet.
Sent from my Desire HD using XDA Premium App
Mine does the same in the bottom. I've also noticed not all 4 corners are equally flush with the black ring that goes around the screen. O well, small thing really. Phone is so amazing.
Yeah I love this phone. I swapped it out and now everything is good. The only thing though is that out of the 3 they pulled out, 2 had dirt under the screen. That tells me we might need to figure something to fortify the screen better.
Sent from my Desire HD using XDA Premium App
That bugs the hell out of me! I wish i would have saw that before my return period expired
Your phone has a 1 year warranty tho. So if it gets worse you can at least have it repaired. I would really suggest getting it fixed because that creates a paper trail.
Sent from my Desire HD using XDA App
mine does this too. I guess I'm heading to the AT&T store.
Did you have any issue swapping it out ? I'm 2 days past my 30
discord2k said:
Yeah I love this phone. I swapped it out and now everything is good. The only thing though is that out of the 3 they pulled out, 2 had dirt under the screen. That tells me we might need to figure something to fortify the screen better.
Sent from my Desire HD using XDA Premium App
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Sent from my Desire HD using Tapatalk
I tried to swap mine out within my 30 day period, and the sales guy told me he couldn't give me a new inspire (because the demo model and his personal one had the same issue) but would let me get an atrix. I still have my inspire, funky screen and all!
Mine does the same thing. I wonder if all of them do it? did the one you swapped for do it too?
Also when I went in and talked to the radio shack guy he told me that if I put something heavy on it overnight it would reattach to the double stick tape if I didnt want to return it. Also can your return a phone with this issue rooted and s-off? or do you need to go through the process of returning to stock?
I would take it back stock. It seems to be an issue that doesn't affect the phone. Only thing that sucks is returning it to find out the replacement is worst or better yet, get one with dust under the screen. Also it seems to be at the corner of the screen where you normally wouldn't press on the screen.
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My wifes inspire doesn't have the problem
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Ok back from the ATT store they swapped my phone no questions asked
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Did you un root?
Sent from my Desire HD using XDA App
Mine new one is better
I had no problem trading mine in at all. My new one is much better. Well, actually it has no problems at all. My screen was making an audible clicking when I pressed it down. I just don't touch that section of the screen at all cause I am afraid to hear it again.
My screen is okay. I guess this problem is there for most devices with LCD touch screens. To make it slim/light/cheap the screen rests on a really thin platform I feel.
On a off topic : -This happened with my iPod. I went to the "genius" bar and that guy brought 10 different iPods out and showed me by pressing the bottom right part of the screen that this is "common" .... I had no better argument then.
laxwillsch said:
Did you un root?
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Yes. reloaded back to stock.
discord2k said:
I had no problem trading mine in at all. My new one is much better. Well, actually it has no problems at all. My screen was making an audible clicking when I pressed it down. I just don't touch that section of the screen at all cause I am afraid to hear it again.
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Mine clicked too. It made me nervous.
Were you s-on or did you just reintall stock with out turning it on?
Sent from my Desire HD using XDA Premium App

Screen burn in of status bar

So my phone has a burn in at the top of the screen and on white screen like a browser there is a blue bar. Its faint. Should I go to best buy mobile to get a replacement or use my warranty. Or does anybody have a fix
Sent from my Nexus S using Tapatalk 2
Anybody?
Sent from my Nexus S using Tapatalk 2
There's no way to fix it if it's really screen burn in. Use any warranty you have.
063_XOBX said:
There's no way to fix it if it's really screen burn in. Use any warranty you have.
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Might go to best buy...they'll give me a new phone.
Sent from my Nexus S using Tapatalk 2

[Issue] [Daylight] [Touch screen sensitivity lost]

Hi,
I have been using ICS rom (various flavours) and noticed an odd thing while unlocking the screen to use the homescreen during daylight.
As soon as i unlock it (whether stock unlock screen or magiclocker) the touch sensitivity goes for a toss.. if i click on dialer icon, the click doesnt get recognized and few seconds later "delete to recyclebin" option is shown on the clicked icon.. and the whole touch screen becomes unresponsive..
There is no complete way to come out of this situation.. one workaround is lock the screen again by pressing power key and then unlock it..few times.. . Worst case, kill all apps and reclaim memory.. and lock and unlock again.. but the issue appears out of nowhere when we want to use the phone on urgent purposes.. like calling someone or picking up a call..
For this reason, i downgraded my phone to gingerbread ZSLE6 and with ardatdat kernel 1.8.3, this issue is still there.
I dont know if this issue is reported earlier or a known issue. Searched the forum and got no results on our forum for SGR.
Kindly share if someone of you have seen it and if there are any workarounds for the same.
Another note is: This issue appears only in daylight.. and in outdoors when sun is shining.. but never came across when at home..!!
Thanks..
Could your hands be sweaty? From my experience water or sweat interferes with the touch screen...
It's sweat for sure!
Zsle6 with 1.8.1 kernel..u ll never face this prob..
Sent from my GT-I9103 using xda app-developers app
Buddy sweaty hands or q dirty screen guard are the reason 110% sure.
I was having this problem when i had a clear screen guard for my SGR.
Someone suggested me a matte screen guard and now the problem of frequent beserk screen has gone down by 95%.
Try wiping the screen before you use it and do not use dirty/wet hands
That makes the screen operate as if some ghost is operating it.
Touch something..something else happens
Sent from my GT-I9103 using xda premium
I'm positively sure this is a software bug n had nothing to do with d screen guard..on zsle6 i never gave dis prob no matter how wet my hands r..
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DeepankarS said:
Buddy sweaty hands or q dirty screen guard are the reason 110% sure.
I was having this problem when i had a clear screen guard for my SGR.
Someone suggested me a matte screen guard and now the problem of frequent beserk screen has gone down by 95%.
Try wiping the screen before you use it and do not use dirty/wet hands
That makes the screen operate as if some ghost is operating it.
Touch something..something else happens
Sent from my GT-I9103 using xda premium
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Buddy where did u get matte screen guard from for our device?
Even i wanted to know.if possible not on ebay..i don't have a card
Sent from my GT-I9103 using xda app-developers app
Hi folks .
Actually I dry my thumb before I touch the screen! (Rub my thumb with pant ).
But somehow I have seen the entire touch screen area becomes unresponsive even when everything looks dry. What I do is I lock and wipe entire screen off and retry but same issue.
At house or in office indoors touch has no issues at all.
looks like touch on bright sunlight behaves odd on my phone. Let me go to kernel 1.8.1 and check.
btw, why 1.8.1 is better than 1.8.3 ?
Sent from my GT-I9103 using Tapatalk 2
chandanbs said:
Hi folks .
Actually I dry my thumb before I touch the screen! (Rub my thumb with pant ).
But somehow I have seen the entire touch screen area becomes unresponsive even when everything looks dry. What I do is I lock and wipe entire screen off and retry but same issue.
At house or in office indoors touch has no issues at all.
looks like touch on bright sunlight behaves odd on my phone. Let me go to kernel 1.8.1 and check.
btw, why 1.8.1 is better than 1.8.3 ?
Sent from my GT-I9103 using Tapatalk 2
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Yes it is buddy. Even My phone behave like this in Sunny days.
BTW for diff, check the changelog of 1.8.1 & 1.8.3.
nilesh19932 said:
Buddy where did u get matte screen guard from for our device?
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venkatraman said:
Even i wanted to know.if possible not on ebay..i don't have a card
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Haahahahah...
Actually what happened..even i did not get the matte for my SGR..
Then i came up with this brilliant idea of using the matte guard of SGS2
Because the screen size is almost the same..everything is JUST THE SAME.
So the shopkeeper used the Matte guard..and just cut off like a tiny bit from the centre button (cuz our centre button is slightly bigger than that of the SGS2)
so you can use SGS2's matte guard It works awesomely No such touch issues faced yet..its been a month now..No matter how wet sticky dirty my hands are
---------- Post added at 07:57 AM ---------- Previous post was at 07:54 AM ----------
kataria.vikesh said:
Yes it is buddy. Even My phone behave like this in Sunny days.
BTW for diff, check the changelog of 1.8.1 & 1.8.3.
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chandanbs said:
Hi folks .
Actually I dry my thumb before I touch the screen! (Rub my thumb with pant ).
But somehow I have seen the entire touch screen area becomes unresponsive even when everything looks dry. What I do is I lock and wipe entire screen off and retry but same issue.
At house or in office indoors touch has no issues at all.
looks like touch on bright sunlight behaves odd on my phone. Let me go to kernel 1.8.1 and check.
btw, why 1.8.1 is better than 1.8.3 ?
Sent from my GT-I9103 using Tapatalk 2
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Click to collapse
Never experienced such things..
Bought my phone in june Still nothing..
but yeah wet/sweaty/sticky/dirty hands did make my phone go beserk at times..when i was using a clear screen guard
so well..new issue
Hey Vikesh.. Thanks a tonne buddy.. let me try 1.8.1 version..

mad screen

hey guys soory for creating this but I really wanted to discuss I guess we all have this problem from day 2 of our pico example ya were simple. browsing opera doin nothin much suddenly ya observe that screen starts to zoom in zoom out and even clicks at certain place repeatedly again and again the place is at top right of screen generally why it happen it gets solved by locking and unlocking screen
for sometime only after some time ya back on track and typing this made me do above 3 times as p was auto pressing with every key **** no its not about Rom I guess
looks like I was only one with this might be my screen guard on np
It happens sometime just clean the screen regularly
Sent from my HTC Explorer using xda premium
TUDVAD said:
hey guys soory for creating this but I really wanted to discuss I guess we all have this problem from day 2 of our pico example ya were simple. browsing opera doin nothin much suddenly ya observe that screen starts to zoom in zoom out and even clicks at certain place repeatedly again and again the place is at top right of screen generally why it happen it gets solved by locking and unlocking screen
for sometime only after some time ya back on track and typing this made me do above 3 times as p was auto pressing with every key **** no its not about Rom I guess
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I've not faced any issue like that. Try downloading dolphin browser HD, if you face any problem like that in opera browser
Sent from my HTC Explorer A310e using xda app-developers app
TUDVAD said:
looks like I was only one with this might be my screen guard on np
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I am having it too. Have used so many ROMs. Miui, cm, sense. This problem is still there.
DanceOff said:
It happens sometime just clean the screen regularly
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it's not about cleaning the screen.
Something internal is causing it.
Simple lock and unlock end the madness of the screen.
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Barkat.Paki said:
I am having it too. Have used so many ROMs. Miui, cm, sense. This problem is still there.
it's not about cleaning the screen.
Something internal is causing it.
Simple lock and unlock end the madness of the screen.
Sent from my HTC Explorer using xda premium
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No, its because sometimes there is dirt and oil accumulated on the screen as they may be charged substances they conflict with the capacitive touch screen as the capacitive screen senses a finger wherever there is that charge so cleaning the screen fixes it !
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It mostly happens to me when my phone is charging!! It goes WILD
Parth_14 said:
It mostly happens to me when my phone is charging!! It goes WILD
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That's because of a cheap charger, don't use chargers other than HTC one , for me LG charger is also fine but other chargers like cheap Chinese ones even with same output makes screen wild
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wtf can't be charger its screen for sure but then it still need a screen unlock after cleaning thats internal :silly:
buggingme said:
That's because of a cheap charger, don't use chargers other than HTC one , for me LG charger is also fine but other chargers like cheap Chinese ones even with same output makes screen wild
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I am using the charger that came inside my box only
TUDVAD said:
wtf can't be charger its screen for sure but then it still need a screen unlock after cleaning thats internal :silly:
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Your English is crap
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buggingme said:
No, its because sometimes there is dirt and oil accumulated on the screen as they may be charged substances they conflict with the capacitive touch screen as the capacitive screen senses a finger wherever there is that charge so cleaning the screen fixes it !
Sent from my HTC Explorer using xda premium
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No it's not the case you are saying about. It happens to me also and only when my net connection is on.
Removing dust particles/cleaning doesn't help.
And exactly the point of wildness is in the top right side.
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Touchscreen sensitivity

Is there a calibration or some other way to refresh touchscreen sensitivity? I have noticed on several apps that screen touches need more pressure or a "rubbing" touch for the tablet to register the touch.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
duckredbeard said:
Is there a calibration or some other way to refresh touchscreen sensitivity? I have noticed on several apps that screen touches need more pressure or a "rubbing" touch for the tablet to register the touch.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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Haven't heard of anything like it. Sounds to me as if it is time for a factory reset (if you're on stock) or clean install if you are on a custom rom.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
I did a factory reset and flashed the latest CROMiX 4.7.0 Just a few days ago. I have had the same problem on both ROMs. Do screen protectors get old in this manner?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
duckredbeard said:
I did a factory reset and flashed the latest CROMiX 4.7.0 Just a few days ago. I have had the same problem on both ROMs. Do screen protectors get old in this manner?
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
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I noticed when I had a touch screen protector on I had a terrible time with touch. Removed it after a week. You don't need a screen protector on gorilla glass 2 imo.
That's fully caused by a screen protector messing with the sensors. The TF700 is by far the most sensitive device I've seen. Half the time it detects the touch before I even actually touch the screen.

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