Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.
Saad S. said:
Hello XDA,
My Nexus 5 running CM12 5.0.2 nightly will not respond to the touches anymore infact when I press the power button to activate the display it acts as if someone is touching it randomly messing all the apps that are running and opening and closing many other things.
Furthermore it displays weird and burned lines throughout the screen. It was not dropped, no water went inside the device or anything. If it helps I did install the OTA updates that CM gives us.
I have also attached pictures so you may get a better understanding of my problem.
Thanks in advance.
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Click to collapse
Has this happened after you flashed a rom or.. ??
semirr said:
Has this happened after you flashed a rom or.. ??
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Click to collapse
Yes after I flashed the rom but not directly after. But after a good 1 month.
Saad S. said:
Yes after I flashed the rom but not directly after. But after a good 1 month.
Click to expand...
Click to collapse
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.
semirr said:
Hmm I see. Well since a month HAS passed, its definetly not the rom thats causing the problem, i don't know if anything regarding the software could even be causing the problem. Its 100% hardware and by that i mean the screen, you should change it, the touch and also the display are messed up.
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Click to collapse
Is it possible that a driver update could fix this, if so then how?
Saad S. said:
Is it possible that a driver update could fix this, if so then how?
Click to expand...
Click to collapse
Hmm i dont think that a driver could be the problem. And if it is i dont know how you could fix it Google it
I hate to be the bringer of bad news - but your screen is toast. Fortunately you can replace the touch and display components all at once.
http://www.amazon.com/Skiliwah-Digitizer-Assembly-Google-nexus5/dp/B00HN0U168
Here is what you need to perform the repairs - and here are the procedures for disassembly.
https://www.ifixit.com/Teardown/Disassembling+Nexus+5+Display+Teardown+-+liquid+damage/32410
Trust me, it's not that difficult. Unfortunately, it's a bit pricey ($60 for the screen and digitizer), nevertheless much cheaper than a new device or sending your device in for repairs.
Rma
Problem Solved
The screen isn't toast, neither is the digitizer. I have 2 of these phones. The parts which cause problems like this are the main board and the ribbon with the USB connector on it, which also attaches the screen & digitizer to the main board. One was showing lines exactly like this, & also no touch. I put a replacement main board in. Works great now. The other, wouldn't even turn on. I put the main board from the first phone in the second one, it still wouldn't turn on. I replaced the ribbon cable, it turns on and perfectly replicates the issue from the first phone. So now, I have one fully functioning LG Nexus 5, and another which turns on with the same problem as yours. This is good, I started out with 2 of them that were useless to me. So, it appears that your display and touch issues are caused solely by a bad main board. A replacement main board costs somewhere around $75. After swapping stuff around, I have 2 bad main boards, 1 bad USB ribbon & 1 working phone of 2. Not bad, not bad at all.
I could buy a used OPO where the display seems to be defective. It just stays black, backlight is working. The seller told me it didn't fall down and there was definitely no water involved. Everything else seem to be working, you can turn it on, it vibrates and makes sound.
Could it be that the reason for the display staying black is something other than defecitve display? Maybe some kind of software failure / brick?
tropenfrucht said:
I could buy a used OPO where the display seems to be defective. It just stays black, backlight is working. The seller told me it didn't fall down and there was definitely no water involved. Everything else seem to be working, you can turn it on, it vibrates and makes sound.
Could it be that the reason for the display staying black is something other than defecitve display? Maybe some kind of software failure / brick?
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Click to collapse
Honestly, nobody can answer that question, and I'm not sure why you think we can. Is it possible? Yeah. But that information useless because the only way to find out is to actually do some diagnostics on the device.
Heisenberg said:
Honestly, nobody can answer that question, and I'm not sure why you think we can. Is it possible? Yeah. But that information useless because the only way to find out is to actually do some diagnostics on the device.
Click to expand...
Click to collapse
I just asked because I have no experience with the OPO and thought maybe it's kind of a known problem with this device. Maybe someone already had similar problems and some ideas i could try before i replace the screen.
tropenfrucht said:
I just asked because I have no experience with the OPO and thought maybe it's kind of a known problem with this device. Maybe someone already had similar problems and some ideas i could try before i replace the screen.
Click to expand...
Click to collapse
Even if someone did have similar problems, or even if it was known a issue, the information would be completely useless because that doesn't mean it's the case for this phone, the only way to find out is to buy the phone and check it.
Heisenberg said:
the only way to find out is to buy the phone and check it.
Click to expand...
Click to collapse
That's what I'm gonna do anyway
Hi, the other day while I was using my OPO as a GPS unit in the car, it seemed to freeze and restart, but it didn't boot. I thought it was just an empty battery problem. But since then, I haven't been able to use my phone again.
Apparently, it boots correctly, but I can't see anything on the screen. I say it boots correctly because I can hear the notifications, the led blinks, and I can even feel the feedback if I touch the capacitive buttons. Also I was able to backup my data through adb. But the screen is completely black. The only moment where it shows something is at the moment of booting, where the cyanogen logo should be, but it's completely scrambled (see attachment)...
I tried going back to stock (with the help of Bacon Root Toolkit) with no luck.
Has anyone faced the same problem? Do you think it might be a software problem? Otherwise, do you think it's a screen problem that I can fix changing the screen? Or it might be a problem with the GPU and changing the screen will not accomplish anything?
Thanks in advance for your help.
Cheers,
Capelare.
PS: Well, apparently I can't post the image since I just registered. It's here anyway: i_imgur_com/V9oH2el.jpg Just change the _ for dots, please. I'm sorry for the inconvenience.
bump
Nobody knows what might be the problem?
Reflashing didn't help anything? Even with wiping all data?
Then i think its an hardware- based problem.
Capelare said:
Hi, the other day while I was using my OPO as a GPS unit in the car, it seemed to freeze and restart, but it didn't boot. I thought it was just an empty battery problem. But since then, I haven't been able to use my phone again.
Apparently, it boots correctly, but I can't see anything on the screen. I say it boots correctly because I can hear the notifications, the led blinks, and I can even feel the feedback if I touch the capacitive buttons. Also I was able to backup my data through adb. But the screen is completely black. The only moment where it shows something is at the moment of booting, where the cyanogen logo should be, but it's completely scrambled (see attachment)...
I tried going back to stock (with the help of Bacon Root Toolkit) with no luck.
Has anyone faced the same problem? Do you think it might be a software problem? Otherwise, do you think it's a screen problem that I can fix changing the screen? Or it might be a problem with the GPU and changing the screen will not accomplish anything?
Thanks in advance for your help.
Cheers,
Capelare.
PS: Well, apparently I can't post the image since I just registered. It's here anyway: i_imgur_com/V9oH2el.jpg Just change the _ for dots, please. I'm sorry for the inconvenience.
Click to expand...
Click to collapse
Try booting into fastboot (volume up and power when off) you will hear a vibration and fastboot mode should come up, if this doesn't happen, it's pretty much a dead giveaway that the hardware is broken
matze222 said:
Reflashing didn't help anything? Even with wiping all data?
Then i think its an hardware- based problem.
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Click to collapse
noahvt said:
Try booting into fastboot (volume up and power when off) you will hear a vibration and fastboot mode should come up, if this doesn't happen, it's pretty much a dead giveaway that the hardware is broken
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Click to collapse
Thank you! Nothing happens with any of those methods. So yeah, I also suspected that it's a hardware problem... But do you know if I can figure out if it's the screen or the graphics system (I don't know how to call it other than graphic card... and it's not a card lol) before purchasing a screen replacement... Any ideas?
Thanks again,
Capelare.
Capelare said:
Thank you! Nothing happens with any of those methods. So yeah, I also suspected that it's a hardware problem... But do you know if I can figure out if it's the screen or the graphics system (I don't know how to call it other than graphic card... and it's not a card lol) before purchasing a screen replacement... Any ideas?
Thanks again,
Capelare.
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Click to collapse
I find it hard to believe that the gpu is broken, the cpu, gpu and more are all on a single chip and I don't think one part can just fail without the others failing too... but you never know, if you can still send it to oneplus for warranty do it, it saves you a lot of time. If you can't there are a few things you can do:
1. If you had usb debugging enabled and authorized to your pc, you can try to use some screen mirroring software on your pc that works via usb.
2. Contact a repair shop that will allow you to test a new or used display with your current phone.
3. Try connecting your one to a tv by using a micro usb to hdmi cable (DON'T KNOW IF THE ONE SUPPORTS THIS!!).
Good luck!
noahvt said:
I find it hard to believe that the gpu is broken, the cpu, gpu and more are all on a single chip and I don't think one part can just fail without the others failing too... but you never know, if you can still send it to oneplus for warranty do it, it saves you a lot of time. If you can't there are a few things you can do:
1. If you had usb debugging enabled and authorized to your pc, you can try to use some screen mirroring software on your pc that works via usb.
2. Contact a repair shop that will allow you to test a new or used display with your current phone.
3. Try connecting your one to a tv by using a micro usb to hdmi cable (DON'T KNOW IF THE ONE SUPPORTS THIS!!).
Good luck!
Click to expand...
Click to collapse
Thanks, I can't send it to oneplus because this screen is already a replacement and I changed it myself. I will try asking for another display
I didn't know the gpu and the cpu were on the same chip, but I also think it's not likely that one would fail and not the other.
Cheers,
Capelare.
I noticed, that my 1+1 always works ok on stock roms (cm11,cm13 from this forum) and when i set up Android Oreo or Halogen (7.1.2 unoff) or even Flyme 6, my screen don't want to wake up from time to time, buttons vibrate, sound works, all works except screen. Even though, i noticed one way to wake it up, just repeat the touches some times, double tap to panel (i don't see it), and again, to block the screen... it wake up always, or reboot sometimes, but this is not a variant to use at real situations. somtimes headphones help, sometimes usb cable, but no 100% solution.
may be someone know how to solve this problem? i saw a lot of messages here about SOD, and no solution. just something about a modem or flash stock, but this is a software trouble, may be it is firmware.zip or just one .bin file inside (power management). may be this error can be solved?
I really want to go to Oreo and today i tried to do it, but when I suddenly understood that it doesn't work again (after stock) i decided to go back, no way to use it. may be i should take some files from stock?
60puc said:
I noticed, that my 1+1 always works ok on stock roms (cm11,cm13 from this forum) and when i set up Android Oreo or Halogen (7.1.2 unoff) or even Flyme 6, my screen don't want to wake up from time to time, buttons vibrate, sound works, all works except screen. Even though, i noticed one way to wake it up, just repeat the touches some times, double tap to panel (i don't see it), and again, to block the screen... it wake up always, or reboot sometimes, but this is not a variant to use at real situations. somtimes headphones help, sometimes usb cable, but no 100% solution.
may be someone know how to solve this problem? i saw a lot of messages here about SOD, and no solution. just something about a modem or flash stock, but this is a software trouble, may be it is firmware.zip or just one .bin file inside (power management). may be this error can be solved?
I really want to go to Oreo and today i tried to do it, but when I suddenly understood that it doesn't work again (after stock) i decided to go back, no way to use it. may be i should take some files from stock?
Click to expand...
Click to collapse
This has happened to me before.What I simply did was replace the display.
Mr.Ak said:
This has happened to me before.What I simply did was replace the display.
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Click to collapse
that's the way, but not for me. i've just changed my display, i just can check old one, it is not broken, just a dead zone on the touchscreen. but it means that the revision is incorrect, it is something like a driver, i think. i already had the same situation with a old tablet, it didn't wake up anytime after boot, it was discussed at 4pda, so people found, that only one of the 3 revisions works ok at last firmware, i had 2 type of display and could to swith and check it. but it wasn't so good with colors, so i stayed at stock. it seems that situation is the same now.
60puc said:
that's the way, but not for me. i've just changed my display, i just can check old one, it is not broken, just a dead zone on the touchscreen. but it means that the revision is incorrect, it is something like a driver, i think. i already had the same situation with a old tablet, it didn't wake up anytime after boot, it was discussed at 4pda, so people found, that only one of the 3 revisions works ok at last firmware, i had 2 type of display and could to swith and check it. but it wasn't so good with colors, so i stayed at stock. it seems that situation is the same now.
Click to expand...
Click to collapse
Nope,I'm pretty sure it's the display that you changed.Get a refund or replacement.
Mr.Ak said:
Nope,I'm pretty sure it's the display that you changed.Get a refund or replacement.
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Click to collapse
Why do yoy think so? Stock fw can realize all functions for that display, why custom can't do it at the hardware level? no reason to think so.
Just only one idea - is a revision. Now i can try my old display. And if i'd manage to change touchscreen, that can be a solution. But i don't.
60puc said:
Why do yoy think so? Stock fw can realize all functions for that display, why custom can't do it at the hardware level? no reason to think so.
Just only one idea - is a revision. Now i can try my old display. And if i'd manage to change touchscreen, that can be a solution. But i don't.
Click to expand...
Click to collapse
As I already said,the same issue happened to me after I changed my display.I asked for replacement and replaced that damaged display,boom! I don't know what's so hard in it for you to understand.
Thank you for advice. I've just opened a dispute. Today it didn't woke up at stock firmware.
60puc said:
Thank you for advice. I've just opened a dispute. Today it didn't woke up at stock firmware.
Click to expand...
Click to collapse
Aliexpress?
Yes. But at first everything was ok. And when i installed oreo it stops some times and Sod started. I tried to use 7.1.2, it SOD's anyway. Then the stock was the solution. I'm already relaxed, and decided that it is software error, but after a few days it started again.
I've accepted this display, but with your help it's not so late to open a dispute. I think it will be ok.
60puc said:
Yes. But at first everything was ok. And when i installed oreo it stops some times and Sod started. I tried to use 7.1.2, it SOD's anyway. Then the stock was the solution. I'm already relaxed, and decided that it is software error, but after a few days it started again.
I've accepted this display, but with your help it's not so late to open a dispute. I think it will be ok.
Click to expand...
Click to collapse
Get ready with a lot of proofs tho'!
to me it happens, I do not know if it is the same as described, but unlocking the screen works everything but not touch, lock, unlock, and it works, what is it due?
Gab_echelon said:
to me it happens, I do not know if it is the same as described, but unlocking the screen works everything but not touch, lock, unlock, and it works, what is it due?
Click to expand...
Click to collapse
See previous page,I've already explained what is the cause of the issue.
I just finished replacing my screen, been waiting for my broken antenna cable and volume button flex to arrive. Everything works except the damn SOD i never had with my old screen. Tried turning off the proximity sensor check and still a no go. The screen turns on fine initially and trying to wake it instantly works all the time, but if I leave it off for any longer than 5 sec probably it won't respond to anything - power button, volume button, double tap and plugging in the usb cable connected to a power source.
Does this sound more like a governor issue? The rom installed is lineageOS (just updated to 10-30 release). Looking up my purchase log to open a dispute...
tested it again, repeated lock/unlocks puts it into the SOD state, doesn't even take 2 sec to do it...
oh wow, it does this even in the twrp recovery. I have wiped cache and dalvik cache just for the hell of it but doubt that was the real cause...
Gab_echelon said:
works everything but not touch
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Click to collapse
we've got a reverse situation. touch, buttons, sounds, modem works, but not screen (if you lock/unlock it 10-20 times it can raise again without reboot.
Buratei said:
it does this even in the twrp recovery.
Click to expand...
Click to collapse
i've got the first SOD in twrp mode. it doesn't matter, but at first - no troubles were with that. and now it works so so at home. and if i use it outdoor it becomes very often, but at home it seems that it works ok, just only seems, because if i want - i can do some manipulations (use camera, lock/unlock it etc) and the SOD appears again. but custom os executes SOD more frequently. i think it can be real overvoltage, like people says.
there are many posts here and everyone advices not effective solutions (flash stock, modem, fw ...) at first it helped me, but now i know there is no way, i can just try but ...
long time ago i owned an old tablet iconbit matrix - it has just the similar issue. it boots, but if you go to a sleep mode - it didn't wake up every time. it lights works ok inside, but no image. i had two displays and if i used one in a custom rom it worked ok, but not another one. stock rom works ok with every display. the solution was a display driver, like at windows OS.
cause of developers bugs, it was a little different (not stock-based) and some revisions of display works ok, others aren't.
so, i think it can be fixed, but the solution for me - change a display like the first reply says. Ali seller read this topic and posted me this in a few days after i started this topic:
Your dispute has been processed and the money will back to you in 7~10 working days.
so could you give us a positive feedback, please?
Best regards.
so, i'll order another one, no trouble, i hope this will help me to enjoy my oneplus.
60puc said:
so could you give us a positive feedback, please?
Best regards.
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Click to collapse
They always ask for positive feedback in exchange for refund/replacement.Bastards,aren't they? @evronetwork
For the sake of other people that'll read your feedback and make their decisions upon it,don't do it! Just complain this bribery to aliexpress staff ffs!
well I wish I bought from aliepxress... I bought mine from ebay to pinch some pennies, and because I was waiting on other replacement parts (which were only needed due to damage occurred during a screen replacement op) to ge here I am way over the protection period. aw shiiiiit, I guess you live and learn
gotta tell you though, the screen is a bit wacky in other ways too. the capacitive buttons do light up but not completely (kinda dark in the corners) and the colors look a bit off. hopefully the seller would honor the refund/return request...
EDIT: whoa... kinda hard to believe, but I messed around with battery profile just for the hell of it and by some pure luck discovered that the "performance" profile (second one from the far right) works just fine and wakes the screen every time. The "balanced" profile and everything below that gives me an insta-death. go figure!
EDIT2: guess I spoke too soon. it sure as hell looked like fixed, but it came back after a while. maybe it is just more sporadic than I thought...
No solution yet? I think, that it can be some trouble with lights (this wire with 3 contacts), because touch starts, but no image. may be the signal comes to the matrix, but it is not enough energy to enable this diods. what can we do? im going to change the back side of the screen.
ow, no way, don't even try, it has combined technology. i disasabled the whole wire, no chance there...
http://i102.fastpic.ru/big/2017/1215/50/bd4e28b5b320ad2b4de26baf9d809350.jpg
http://i103.fastpic.ru/big/2017/1215/28/9803686e8a12d29baa902c3a2577de28.jpg
60puc said:
No solution yet? I think, that it can be some trouble with lights (this wire with 3 contacts), because touch starts, but no image. may be the signal comes to the matrix, but it is not enough energy to enable this diods. what can we do? im going to change the back side of the screen.
ow, no way, don't even try, it has combined technology. i disasabled the whole wire, no chance there...
http://i102.fastpic.ru/big/2017/1215/50/bd4e28b5b320ad2b4de26baf9d809350.jpg
http://i103.fastpic.ru/big/2017/1215/28/9803686e8a12d29baa902c3a2577de28.jpg
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Click to collapse
What happened to getting a new display?
I use this one, because it works ok, but only at home. As a home tablet. At the street it fails every time.
I can reboot it if it doesn't wake up. But it wakes up often, so i don't want to order new one now. I want to check my mainboard to be sure, that it is dispaly problem
a bit late, but thought I should update on the situation... all working fine after a (yet another) LCD replacement. Much better color balance to boot, points to QC problems at the supplier's end. If I ever have to do this again, I am definitely going to inspect the new LCD as soon as I receive I receive it.
Hey Guys n' Gals!
Question, has anybody had their primary screen malfunction?
Now when I fold my phone either open or closed, the screen sometimes goes black. After 1-2sec the screen turns on again.
Sometimes the screen also flashes in a bright yellowish or green color when it is being folded.
Anyone have these symptoms? Any fix? or is it a hardware issue?
Thats is EXACT issue i had, i sent it in repair but they could not fix it... but instead put a diffrent firmware on it or something
FattoYosh said:
Thats is EXACT issue i had, i sent it in repair but they could not fix it... but instead put a diffrent firmware on it or something
Click to expand...
Click to collapse
Woah what?
different firmware? they did not change the screen?
Does your screen now work again with no issues?
BWA80 said:
Hey Guys n' Gals!
Question, has anybody had their primary screen malfunction?
Now when I fold my phone either open or closed, the screen sometimes goes black. After 1-2sec the screen turns on again.
Sometimes the screen also flashes in a bright yellowish or green color when it is being folded.
Anyone have these symptoms? Any fix? or is it a hardware issue?
Click to expand...
Click to collapse
Most likely a hardware problem. Could be a lose connection or something more serious. Did you drop your phone or something before this started?
Take it to warranty asap
TheMystic said:
Most likely a hardware problem. Could be a lose connection or something more serious. Did you drop your phone or something before this start?
Click to expand...
Click to collapse
Nope, I have not dropped the phone. It just started all of a sudden.
BWA80 said:
Nope, I have not dropped the phone. It just started all of a sudden.
Click to expand...
Click to collapse
You'll have to get it checked at a good service centre. Let's hope it is a minor issue.
FattoYosh said:
Thats is EXACT issue i had, i sent it in repair but they could not fix it... but instead put a diffrent firmware on it or something
Click to expand...
Click to collapse
There is no way a firmware would resolve a hardware issue (if it was that)
BWA80 said:
Woah what?
different firmware? they did not change the screen?
Does your screen now work again with no issues?
Click to expand...
Click to collapse
It did fix it, lol i just reflashed it with stock firmware, no issues yet