I just received the phone yesterday and am trying to send messages through the sytem app, but unfortunately, I'm neither able ot send, nor receive any messages. I tried 3rd party apps like google messenger but got no result. Any body else faced such an issue?
What can I do to change it?
Thanks!
Sounds weird, I've already read of this bug time ago on older EMUI versions, lately discovered that it was depending by mobile data speed selected (messages not working on 4G, works instead on every other velocity). Already thought of just backup data and wipe it? If not, which EMUI are u running? Type some more about your phone status
I think you should try the old solution, a factory reset
Ky$h said:
I just received the phone yesterday and am trying to send messages through the sytem app, but unfortunately, I'm neither able ot send, nor receive any messages. I tried 3rd party apps like google messenger but got no result. Any body else faced such an issue?
What can I do to change it?
Thanks!
Click to expand...
Click to collapse
reboot once and try or just do a reset
Ky$h said:
I just received the phone yesterday and am trying to send messages through the sytem app, but unfortunately, I'm neither able ot send, nor receive any messages. I tried 3rd party apps like google messenger but got no result. Any body else faced such an issue?
What can I do to change it?
Thanks!
Click to expand...
Click to collapse
did you check the sms centre number for your messaging settings, just confirm it with your operator
Related
Hey guys,
I just got my OPO today and have been loving every bit of it, but it seems that my SMS isn't working correctly. I checked the APN settings multiple times and even tried some of the preset ones with no luck. My issue is that I can both receive SMS messages as well as send and receive MMS messages, but when it comes to sending an SMS, I get a "Message note sent. Touch to retry" message. I've tried both the default app AND Google Hangouts with no luck from either. It's not a huge issue because I use mostly group chats and my gf can use hangouts, but it's still incredibly frustrating. Do you guys have any hints or tricks I should try out? I seriously love this device, but I am going crazy over the SMS issue.
I'm running the stock CM11S rooted with TWRP 64GB model on AT&T. Mobile data, LTE, everything else works. Just not actually sending SMS. I thank you for the responses ahead of time.
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
Guys, basically you have to get the apn that is used by AT&T. Idk if you already have that apn, but the preset ones are made for the T-Mobile bands not really AT&T as I know it.
Parvinder25 said:
Hey @Bliznade.. .i see you posted about this sms issue. I am also having exact same issue now with my oneplus. Did you manage to find a solution of your issue? If yes, then can you share it with me? It is driving me crazy.
OR if anyone else can help me here?
Click to expand...
Click to collapse
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Email with R (OnePlus) said:
Jacob K
Jul 20 09:34
I got my device today, the 64GB sandstone black, and put in my AT&T sim card. The phone worked as usual-or so I thought. My data works. 4g LTE on the wireless network, group MMS works, and I even receive SMS fine. But I'm not able to send out any SMS for some reason. I get left with a "Message not sent" notification. I tried this first with the stock app then tried Hangouts and neither worked. I checked my APN and everything seems to be correct. I'm just at a loss, as it's odd that I can receive both SMS and MMS and even send MMS but I can't send out SMS. Is there something I can do to resolve this?
R (OnePlus)
Jul 22 13:27
Hi Jacob,
Let's try a few things to help you solve your SMS problem.
First, turn off your OnePlus One, carefully remove the SIM tray, and then power on your OnePlus One. Let it finish booting up. Obviously it will say there is no SIM inserted, cause there isn't!
Next, turn off your OnePlus One again. Carefully put the SIM tray/card back in the same way you took it out and power on again. Give your phone a few minutes to register on the network and get settled. Now, try to send an SMS, see if it works.
If we are back to square one, I'm going to have to gather a bit more info. As you probably already know, this problem is typically APN related. Are you using the PTA APN on At&t?
Would you mind downloading an SMS app called Textra (free) to see if you can send an SMS using this app please? Let me know if any of this stuff works, or not. Thanks.
Jacob K
Jul 22
to OnePlus
Alright, I tried all of the steps you gave me and it didn't work, so I tried again waiting longer in between each step and no luck. I also tried Textra and upon hitting the send button got an immediate notification that the message failed. I realize this seems to be a very specific problem because I've searched all over the internet and I've come up with no solutions. I posted in multiple forums with just one reply from someone else with the same issue. But since putting the ticket in I've also tried inputting the correct AT&T SMSC in all 4 formats to no avail. Every time I press update and re-enter it goes back to the old, which is in fact one of the correct SMSC's for AT&T (the one in quotes) with a ,145 tailing it (not sure what that's for). But any information you need I'll be glad to provide, and I greatly appreciate your response. I've been living off of Facebook messages and group chats the last few days, haha.
R (OnePlus)
Jul 22 14:46
Hey Jacob,
Cool, thanks for enduring a little troubleshooting and glad you understand the language of tech. Just to remove another obvious layer of doubt, please make sure you have updated to the latest version of CM via OTA. The fact that you can receive SMS messages makes this an interesting puzzle to solve.
For our next attempt, we will try something a little more drastic before I ultimately suggest a factory reset, but lets put that on the back burner for now.
Go to settings/apps and then swipe right 2 times to reach the 'All' category
For each of these apps: Phone/Messaging Storage , Messaging , Hangouts , and com.android.smspush
Perform this process: Force stop, Clear cache, Clear data
Do a restart when you are done and fire off an SMS when you are rebooted to a stable state. Any luck?
Jacob K
Jul 22
to OnePlus
Alright, no luck with that either, so I just sucked it up and did a factory reset. I tried sending an SMS immediately after and it worked, so I thought I was good. But then after I allowed Google to install all of my old apps, I tried it again and no luck. But I did notice when Google Voice installed, CM asked me if I wanted to use Voice+ (or something along those lines) and I said yes, chose my Gmail and allowed it to access my G+ info, but after that it asked me which email to use again and wouldn't go away until I clicked out of it. Then I had to swipe the notification away, so I figured Voice might be the culprit, uninstalled and voila, working SMS.
So maybe something in the Voice settings was messing things up, or maybe the CM Voice+ thing messed it up since it worked fine on my old phone. Not sure, but I'm happy to have fixed it. Everything works great now! And even though we weren't able to fix the problem through the troubleshooting steps you provided, I realize this was a difficult and very specific and local issue.
[insert nerdy thank you note here]
Click to expand...
Click to collapse
Bliznade said:
Yes, I was! It was actually Google Voice setting itself up wrong or something and after I factory reset my SMS/MMS was working fine. I turned off Google's auto-app-restore and installed only the apps I needed and one at a time, trying SMS inbetween, since I knew it HAD to be an app if it worked after a factory reset but didn't after setting up my phone. I'd say if you have Google Voice to uninstall it completely. Some setting in there messed up my phone. If you don't have Voice installed, honestly the best thing to do is factory reset and makes sure SMS is working, then install each app one at a time. I know it sounds like a lot but that's what worked for me.
If that doesn't work, this is what OnePlus's customer service had to say. It was seriously a lot of back and forth, and they were incredibly helpful, even if it didn't fix my issue, it might fix yours, so I'll post out conversation below:
Click to expand...
Click to collapse
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Thanks.. Didn't find that setting but uninstall works perfect.
Sent from my A0001 using XDA Free mobile app
Parvinder25 said:
Well I got to know the real reason behind it. It is Google voice but you don't need to uninstall it.
When you install Google install, there's an extra setting of voice+ in connection settings. (click more in connection settings to get it). If you enable voice+ which then says it'll use Google voice to send all sms from handset, then your sms won't work. If you disable it, then sms work fine just as before.
So no factory reset or uninstall of Google voice is required. Uninstall of Google voice worked bcoz it removes that voice+ setting as well.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Parvinder25: Could you perhaps elaborate on exactly where these "connection settings" are located? I could not find them anywhere within the Google Voice app. I'd like to keep using GV for its visual voicemail feature, however it seems to completely disable my ability to send MMS messages (although they do send after GV is uninstalled). I've located a toggle to receive text messages either within google or through the messaging app, however the messaging app was already selected. That would be the only toggle I could locate within GV that remotely relates to messaging. Thanks in advance.
Hello Parvinder,
It was glad that you have resolved this issue, i am also facing similar issue with my One Plus One mobile - MESSAGING. I am using AT&T network. I couldn't fine Google Voice+ in the apps or settings. I can just see Google Voice but, i am not able to find which setting needs to be disabled or Uninstalled? Could you please provide exact navigation for the same would be great help for me and other users on this blog.
Appreciate your help.
Thanks,
Venki
This is a generic question. I'm not looking for specific help tracking down the problem cuz there seem to be way too many variables. Just wondering if anyone else has experienced/noticed it. Or has any info numerous Google searches has not revealed.
So, every once in a while, a text message sent to me seems to not show up on my phone. The only way I know I got it is because Pushbullet syncs it to my PC and Firefox extension. But when I look in my messaging app (Google Messenger) it is not there. And if I do a backup using SMS Backup and Restore Pro it is not included in the backup.
So my phone must be receiving the message if Pushbullet mirrors it. Which makes me assume it is not a cell service issue. But it is not on my phone, messaging app, or SMS backups. Rebooting, switching SMS apps (tried 8SMS and Textra too), clearing app caches, etc. doesn't reveal said missing SMS's.
Background: Nexus 5, PAC-MAN rom 4.4 RC3, Google Messenger as main SMS app, various Xposed modules (but none that affect SMS), T-Mobile service.
It's only been a couple so far. But could have been more when my PC isn't on. And the reason I am concerned is cuz said SMS's are from pretty girls. So obviously I NEED to receive them
If anyone has any advice/info/sarcastic remarks/etc., I would appreciate it. Thxs!
ghagiel said:
This is a generic question. I'm not looking for specific help tracking down the problem cuz there seem to be way too many variables. Just wondering if anyone else has experienced/noticed it. Or has any info numerous Google searches has not revealed.
So, every once in a while, a text message sent to me seems to not show up on my phone. The only way I know I got it is because Pushbullet syncs it to my PC and Firefox extension. But when I look in my messaging app (Google Messenger) it is not there. And if I do a backup using SMS Backup and Restore Pro it is not included in the backup.
So my phone must be receiving the message if Pushbullet mirrors it. Which makes me assume it is not a cell service issue. But it is not on my phone, messaging app, or SMS backups. Rebooting, switching SMS apps (tried 8SMS and Textra too), clearing app caches, etc. doesn't reveal said missing SMS's.
Background: Nexus 5, PAC-MAN rom 4.4 RC3, Google Messenger as main SMS app, various Xposed modules (but none that affect SMS), T-Mobile service.
It's only been a couple so far. But could have been more when my PC isn't on. And the reason I am concerned is cuz said SMS's are from pretty girls. So obviously I NEED to receive them
If anyone has any advice/info/sarcastic remarks/etc., I would appreciate it. Thxs!
Click to expand...
Click to collapse
I'd be looking at Pushbullet if I were you. Xposed is always a possibility.
Do the texts show up if you reboot the phone?
ghagiel said:
And the reason I am concerned is cuz said SMS's are from pretty girls. So obviously I NEED to receive them
If anyone has any advice/info/sarcastic remarks/etc., I would appreciate it. Thxs!
Click to expand...
Click to collapse
Umm, forward them to me for safekeeping?
Sorry, no helpful insight here. =\
Aerowinder said:
I'd be looking at Pushbullet if I were you. Xposed is always a possibility.
Do the texts show up if you reboot the phone?
Click to expand...
Click to collapse
Nope. Tried that the second time I noticed and no luck. Also tried clearing cache/dalvik (just cuz).
Wakamatsu said:
Umm, forward them to me for safekeeping?
Sorry, no helpful insight here. =\
Click to expand...
Click to collapse
Haha, nice try
Update: reflashed my ROM, set everything back up from scratch (hate doing that) except for Pushbullet. Bought a Sony Smartwatch 3 and using Coffee to txt from it. Got a txt this morning, and when scrolling thru it on my watch noticed a message that was not on my phone again.
I'm wondering if it's Messenger at this point. Gonna switch messaging apps and see how that goes.
Try switching to hangouts or something, also do you set the setting for default sms handler in settings?
lolcakes203 said:
Try switching to hangouts or something, also do you set the setting for default sms handler in settings?
Click to expand...
Click to collapse
I've switched to 8SMS from Messenger. I also went back to stock 4.4.4 and didn't let Google restore any app data. Messenger was the default SMS app. The only time I ever switched it was to restore a SMS backup for whatever reason and switched it right back. I didn't check at the time of missing texts if the default was changed, tho.
I just think they must've been deleted for whatever reason since they didn't show up in a backup. Been on stock with 8SMS for a few days and haven't noticed it so far. Maybe just a weird glitch with Messenger and letting the app data be restored when I reset the first time brought it back? Idk.
Does anyone else here use MightyText? Since switching over to the Idol 3 last week, I'm having some issues. When I send a text from the MightText web client, the message goes out and the recipient receives it. However, the message doesn't show up in the conversation list on my phone (it used to show up on my old phone). I tried uninstalling GoSMS and just using the stock message app but it's still happening.
If there are other MT users on this board, can you tell me if you have the same issue on your Idol 3?
mswguitar said:
Does anyone else here use MightyText? Since switching over to the Idol 3 last week, I'm having some issues. When I send a text from the MightText web client, the message goes out and the recipient receives it. However, the message doesn't show up in the conversation list on my phone (it used to show up on my old phone). I tried uninstalling GoSMS and just using the stock message app but it's still happening.
If there are other MT users on this board, can you tell me if you have the same issue on your Idol 3?
Click to expand...
Click to collapse
I don't use that app but whenever moving from one Android version to a new one there are always apps that don't work properly. Same thing happens on Windows as well. The app dev needs to update their app for the new OS. Let them know what happening and if their still supporting their app they will fix it. I have an issue with Next Browser but my issue is it won't even install. Others are having the same issue on Lollipop but on other phones besides the Idol 3. I would recommend using an app that works on Lollipop until your favorite one is being updated/fixed. You may need to do some searching.
It is working for me. After installing the app, the app directs you to a website. This confirms it is communicating with the phone.
I have contacted the developer and informed them. I was just curious if this is a Lollipop issue, and Idol 3 issue, or just something screwy with my phone, and that's what I'm trying to track down.
thex said:
It is working for me. After installing the app, the app directs you to a website. This confirms it is communicating with the phone.
Click to expand...
Click to collapse
Right, the app itself is working and sending text messages. The problem I'm having is that the outgoing text doesn't show up in the conversation list, so when I'm viewing a conversation on my phone, I can only see the other person's texts, not the ones I sent through MightyText. If I send a message through the phone, it shows up as normal.
It's not really a major issue, just something that was working fine on my old GS4/KitKat but isn't working the same on my Idol 3/Lollipop.
i just noticed that. kind of makes it one sided..... i have the same issue. I am going to try push bullet and see if that fixes it
---------- Post added at 07:55 AM ---------- Previous post was at 07:46 AM ----------
same thing happens with pushbullet. My responses do not appear in the messages. bummer....
I know I'm late to this party, but I also have the same issue. Any luck with Pushbullet? This is definitely somehow specific to the idol3. I haven't had this issue with any other phone over the years, on any Android OS version.
Ericular said:
I know I'm late to this party, but I also have the same issue. Any luck with Pushbullet? This is definitely somehow specific to the idol3. I haven't had this issue with any other phone over the years, on any Android OS version.
Click to expand...
Click to collapse
I installed Textra yesterday and it's been working great. I tried Hangouts but was having weird issues.
TallTommy said:
I installed Textra yesterday and it's been working great. I tried Hangouts but was having weird issues.
Click to expand...
Click to collapse
So you're successfully using Pushbullet or Mightytext with Textra, on the Idol 3? Including outgoing messages showing in the message threads? I just can't seem to get this working right on my phone.
buggleston said:
So you're successfully using Pushbullet or Mightytext with Textra, on the Idol 3? Including outgoing messages showing in the message threads? I just can't seem to get this working right on my phone.
Click to expand...
Click to collapse
I have Pushbullet, Textra, MightyText, Hangouts, Messenger and Messaging. I have tried various combinations to get my outgoing text from my Chromebook to appear on my Idol3, but no success. I had no troubles with my Nexus 5.
He5aid said:
I have Pushbullet, Textra, MightyText, Hangouts, Messenger and Messaging. I have tried various combinations to get my outgoing text from my Chromebook to appear on my Idol3, but no success. I had no troubles with my Nexus 5.
Click to expand...
Click to collapse
Well at least it's not just me. Thanks for the input.
Similar issue with OK Google sent texts
I'm having a similar issue when I send texts using "Ok Google".
The texts are received by the other party fine, but they never show up in my text history.
Is anyone else having the same issue? Anyone know of any fixes?
Same Issue Here
Outgoing texts do not appear in my conversation list for IFFT, Macrodroid sent texts.
I looked all over the internet for this issue... I'm glad I know now what's the problem, but I wish
a solution had emerge... any luck for you guys ?
This seems to be an Alcatel issue. I have tried reaching their support team regarding this issue and have not had any responses.
This makes the phone useless for me as I send out a lot of group texts via my computer. If I had known this would not work, I would have never purchased it.
So I downloaded an app that allowed me to spam sms to someone however upon uninstalling it I have discovered that I no longer can send sms messages from my device. They don't mark them as failed or anything they just never are received on the other end. I imagine that somehow the smsc gateway settings got changed but I can't find out how to view it or change the value.
I don't want to have to factory reset my phone but I will if all else fails. Can anybody help?
btw I have boost
tytyty1 said:
So I downloaded an app that allowed me to spam sms to someone however upon uninstalling it I have discovered that I no longer can send sms messages from my device. They don't mark them as failed or anything they just never are received on the other end. I imagine that somehow the smsc gateway settings got changed but I can't find out how to view it or change the value.
I don't want to have to factory reset my phone but I will if all else fails. Can anybody help?
btw I have boost
Click to expand...
Click to collapse
I am a little bit confused here. And the app you are talking about somehow was interferred with your original sms app? Look you need sms service and sms app. Perhaps worth extracting from kdz. I might dig those out for you. For example myself, I am using the messanger and services from Marshmallow AICP even on my GF2 and it's working like a charm. The thing is if you haven't srewed the services up, bro.
enzo_cz said:
I am a little bit confused here. And the app you are talking about somehow was interferred with your original sms app? Look you need sms service and sms app. Perhaps worth extracting from kdz. I might dig those out for you. For example myself, I am using the messanger and services from Marshmallow AICP even on my GF2 and it's working like a charm. The thing is if you haven't srewed the services up, bro.
Click to expand...
Click to collapse
The app was used to send a large number of texts at once. Its ok though I just reflashed the stock rom over again and it works again!
tytyty1 said:
The app was used to send a large number of texts at once. Its ok though I just reflashed the stock rom over again and it works again!
Click to expand...
Click to collapse
I wanned suggest this.
My aCalendar widget no longer works properly. Neither does PlentyOfFish (POF) with chatheads. Not sure if latest update broke them or what. anyone else having problems since this update?
Carlito17_2000 said:
My aCalendar widget no longer works properly. Neither does PlentyOfFish (POF) with chatheads. Not sure if latest update broke them or what. anyone else having problems since this update?
Click to expand...
Click to collapse
Try to reinstall them.
that worked , but messaging still has a problem
itisiryan said:
Try to reinstall them.
Click to expand...
Click to collapse
I tried reinstalling two different apps that weren't working and that worked great. However, I still have a problem with messaging. The system is saying that certain text messages have not been sent. But I know they were because people responded to them.
The default messaging app cannot be uninstalled so I am not sure what to do.
Carlito17_2000 said:
I tried reinstalling two different apps that weren't working and that worked great. However, I still have a problem with messaging. The system is saying that certain text messages have not been sent. But I know they were because people responded to them.
The default messaging app cannot be uninstalled so I am not sure what to do.
Click to expand...
Click to collapse
Tried another messaging app?
Both messaging apps have same problem.
I tried uninstalling Evolve, but it didn't help anything. This is more of a system problem where it thinks messages haven't been sent so they show up in red. I know they were sent. It's very odd. The problem went away for now in that it's been showing messages as sent, so I suppose I can ignore it.
itisiryan said:
Tried another messaging app?
Click to expand...
Click to collapse
Carlito17_2000 said:
I tried uninstalling Evolve, but it didn't help anything. This is more of a system problem where it thinks messages haven't been sent so they show up in red. I know they were sent. It's very odd. The problem went away for now in that it's been showing messages as sent, so I suppose I can ignore it.
Click to expand...
Click to collapse
That's one strange bug. Well I'm glad it went away.