Hello,
I installed the developer preview as soon as it came out. Today I noticed my front facing camera is not working. It was working 3 days ago. In the stock camera app, the button to switch to front facing is not present. I installed a couple of other apps and there is no option for the front facing camera there too. So I tried to wipe the stock camera app's data. After that, the app does not start at all, it just crashes. 3rd party apps still work, but just for the rear camera.
I tried to reflash the system image for android m, but still, the problem persists. I happen to have a spare front facing camera from another broken nexus 5 (RIP old friend), and I still have this issue. Anyone got any ideas?
Hi everyone,
I have a Nexus 5, which is completely stock with locked bootloader. I am running the latest Android 6.0 with the Nov 2015 security patch.
I noticed a couple of days ago that my torch had stopped working. Also when I try the camera I get the 'Can't connect to the camera' error.
I tried clearing app cache for camera app, and this did not work
I tried clearing all cache through settings, and this did not work
I rebooted, and this did not work
I tried a 3rd party torch app, and this did not work (uninstalled)
I tried a 3rd party camera app, and this did not work (front camera briefly worked but then also errored if I tried to take a pic. Uninstalled)
I tried safe mode, in case it was a third party app causing the issue, and this did not work
I then tried wiping cache through recovery, and this did work, but only for a short time - after an hour the issue returned.
Sometime just after rebooting and then starting the camera app I get a garbled view instead of the error (screenshot attached) and can briefly switch to the front camera, but if I take a pic it errors again.
Has anyone got any idea as to what could be causing the issues?
Thanks!
The camera was working fine until I updated to android 7.0. Every time I open the camera app it immediately crashes. Other camera apps seem to be working fine but the default camera app crashes. Has anyone else had this issue after the Nougat update? I tried resetting the phone and also clearing the cache with no luck.
I have the same problem too. It also affects snapchat, I cant open snaps. I also noticed that it deleted picture and music off of my g5. And I cannot record in the voice record app.
I have this issue too..... video recording is not working in camera and it's taking simple photo from camera app...... other feature like manual camera and pop out makes camera app stopped.
Have somebody fix this problem?
same problem here
lg g5 h831 after 7.0 camera wont start any more..got unfortunatly stop error..but in apps like whatsapp..imo..snapchat working well both camera..
i think mine set is refurbished set...
is there any option to update camera firmware...??
After 7.0 update My Quick charge is not working and when my phone 15% charge down automatic location on.
I have the Verizon Pixel 3, and ever since I updated to the November 5 version I have had nothing but trouble with my camera. The native camera app works great, but if I attempt to use any other app on the device that accesses the camera, I get nothing but a black screen. Apps I have on my device that I've tested include
- Messenger
- Snapchat
- Ibotta
- QR Scanner
Once one of the apps attempt to use the camera, the native camera app only gives me a black screen until I restart the device. Once restarted, the native app will work until another app attempts to use the camera, and then it's right back to the black screen.
Has anybody else had this issue yet? I ran across another post where a different user had the same issue, and they had reset their device a couple of times to no resolution.
On latest (nov 5th update) on pixel 3. Camera works fine in Textra for me.... you shouldn't need QR Scanner anymore with the google camera, just hit the lens button, or enable lens all the time in camera settings.
I'm now having this same issue as of a few hours ago. Nothing changed as far as I can tell but any app other than the default camera app trying to access the camera locks the entire thing up.
I'm currently on February patch update and my Pixel 3 native camera app keeps crashing, it crashes if I use the camera with other apps, it also crashes when I click on my photo gallery, sometimes it even crashes when switching camera modes, anyone else having this issue? I have to force app close, clear cache and even restart my phone, also deleted app updates and reinstalled them.
Hi try maybe you have new updates in GooglePlay, WebView for Android
robosapiens said:
Hi try maybe you have new updates in GooglePlay, WebView for Android
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Click to collapse
Hi! Thanks for the advice, I checked for updates but there are none, I even factory reseted the phone and wiped cache, installed March update and I'm still facing the same problem
Did you update to March 5 patch? There were some cameras fixes in that update.
I'm facing the same issue. Pixle 3 updated with the March update yesterday. Now, the camera will work once after restarting, then it will force close. If I try to change modes, it force closes. If I try to re-enter the app, it force closes. I deleted data/cache, uninstalled updates, rebooted into safe mode, and none of those things changed the problem. Frustrating.
I just downloaded March 2019 OTA security patch (PQ2A.190305.002) . Camera issues persist. It would open for the first a few tries. Then after a while it would take forever to find the view finder and would crash when I switch from camera to video. Not sure if this is related to camera but I cannot turn on the flash light by pulling down the quick access menu.
Kiwi616 said:
Did you update to March 5 patch? There were some cameras fixes in that update.
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Click to collapse
Yes, I did but the issue remains. It's frustrating
It seems like there's no support at all for this issue.
stockman80 said:
I'm facing the same issue. Pixle 3 updated with the March update yesterday. Now, the camera will work once after restarting, then it will force close. If I try to change modes, it force closes. If I try to re-enter the app, it force closes. I deleted data/cache, uninstalled updates, rebooted into safe mode, and none of those things changed the problem. Frustrating.
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Click to collapse
I know the feeling, I also tried all that you mentioned but none of them resolved this camera issue, I've sent many reports but there's no answer from Google support team. Even with third party camera apps the issue persists.
Windiddy said:
I just downloaded March 2019 OTA security patch (PQ2A.190305.002) . Camera issues persist. It would open for the first a few tries. Then after a while it would take forever to find the view finder and would crash when I switch from camera to video. Not sure if this is related to camera but I cannot turn on the flash light by pulling down the quick access menu.
Click to expand...
Click to collapse
I also noticed an issue with the flash, if phone is charging it gives a overheat warning when trying to turn the flash on and doesn't allow it to be turned on. I think it was in video mode.
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
Windiddy said:
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
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Click to collapse
I've read in other forums that some people struggled with RMA cause it's a "software problem" and not a hardware problem according to Google technicians. And if the March OTA didn't fix the issue the same day, I don't think it will do it tomorrow or next week
Windiddy said:
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
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Click to collapse
Hi i came thru the RMA with faulty camera in Europe and i get a brand new Google pixel 3.
It's also started happening to me with my phone (bought in the original launch batch). I'm still on the Jan update (with Magisk, and haven't done the March one yet), but it just started happening the past couple of weeks making me think it's an update to the camera app/Play/something-else causing it.
pfriedman said:
It's also started happening to me with my phone (bought in the original launch batch). I'm still on the Jan update (with Magisk, and haven't done the March one yet), but it just started happening the past couple of weeks making me think it's an update to the camera app/Play/something-else causing it.
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Just updated to March (and Magisk 18.1) still happening. Anybody else in the boat with us?
Windiddy said:
So I have a dilemma: I can RMA my current 3 months old Pixel 3 with buggy camera and risk of getting a refurbished one with the same buggy camera. Or I can wait for yet another OTA to fix my camera (the latest March OTA didnt fix my camera). What should I do? Should I wait for a few days to watch camera performance on the March OTA?
Click to expand...
Click to collapse
I have contacted Google support team...they asked me if they can connect to my phone so they can see everything I'm doing on it...and after 30 min of troubleshooting they said I need replacement because nothing helped...so they sent me a new phone and after I have received it sent them my old one and even without cable, headphones,charger...now I have new phone and double of accessoriesDDD
Further update - booting into Safe Mode fixes the problem, so it's almost certainly related to another app which integrated with the Camera causing the crashes/freezes. I've uninstalled Twitter (which is camera integrated), but that didn't fix it.
Has anybody found the offending app?
Pixel 3
Same issue with rear camera unable to focus (tried factory reset, emptying cache, etc.). 1 out of every 10 photos comes out OK.
Glad I finally found other people with the same issue as me. My phone has the current software update as well as the camera app update. App opens up to the view finder totally black, same with other camera apps (snapchat, instagram). Tried booting into safe mode and the problem persists. Only thing that seems to fix it for me is restarting the phone whenever I want to use the camera, which is annoying. Haven't tried Factory reset. Sent an email to the camera app developer some time ago with no response. Might just try getting a new replacement with my Best Buy warranty.
killercoconuts said:
Glad I finally found other people with the same issue as me. My phone has the current software update as well as the camera app update. App opens up to the view finder totally black, same with other camera apps (snapchat, instagram). Tried booting into safe mode and the problem persists. Only thing that seems to fix it for me is restarting the phone whenever I want to use the camera, which is annoying. Haven't tried Factory reset. Sent an email to the camera app developer some time ago with no response. Might just try getting a new replacement with my Best Buy warranty.
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Click to collapse
I have the same problem with my Pixel 3, bigger problem is that I live in Brazil, and officially it is not commercialized and has no warranty here, technically is a software problem, but Google does not respond to feedback...
I happened to come here for an unrelated matter but seen this at the top of Q&A.
I also had the same problem. I performed multiple factory resets, made sure my software updates were the most recent, I also ran the phone for a week with NO THIRD PARTY APPS. The problem continued. I finally said "the hell with it" and RMA'd my phone. Seeing how they were aware of the problem, the RMA did not count against my Preferred Care warranty.
Since my replacement (roughly 3 months ago), I've had ZERO issues.