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OnePlus One fully stock - T-Mobile - no signal/carrier connection 52% of the time

My OnePlus One is on latest cyanogen 12.1, completely stock and unrooted. I am noticing high battery drain on cell stand by (42%)
and of that 52% of the time there is no connection to carrier.
Is there a fix for this issue? My wife's Note Edge (SM-N915G on stock KitKat) has no signal issues with T-Mobile. but my OnePlus One show no connection most of the time. Is this a CM12.1 issue or is this a known issue with OPO and T-Mobile combination?
Appreciate the help.

Which baseband?

This could just be because of where you're located. The OPO only supports one of T-Mobile's LTE bands, band 4, while the Galaxy Note Edge supports all three, including band 12, which has much greater range and building penetration.
All of the recent T-Mobile commercials touting improved coverage area and better building penetration are based off of using band 12 on their newer devices which support VOLTE (voice over LTE). All of their new towers incorporate this band in areas that previously had little or no coverage (especially rural and suburban).
If you're in an outlying area with poor band 4 coverage your handset will be constantly trying to lock in on the weak signal and shifting from 3G, 4G, and LTE. Doing this also greatly reduces data transmission speed and reduces battery life.
If you're in an urban area with strong signal acquisition, then forget what I just said, you have another issue.
Hope this helps.

i used OPO on tmobile and it worked fine, depends on many factors including location, time of day and of course the bands used by the device.

karthics4 said:
i used OPO on tmobile and it worked fine, depends on many factors including location, time of day and of course the bands used by the device.
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Click to collapse
I see from your profile that you reside in the UK. The OP doesn't list his, so I'm operating under the assumption that he's here in the states. My observations and comments in the post above yours, are strictly based on what I know about this device and with T-Mobile USA, as I'm unfamiliar with its operations in other countries.

Odysseus1962 said:
I see from your profile that you reside in the UK. The OP doesn't list his, so I'm operating under the assumption that he's here in the states. My observations and comments in the post above yours, are strictly based on what I know about this device and with T-Mobile USA, as I'm unfamiliar with its operations in other countries.
Click to expand...
Click to collapse
Apologies, should have included location detail. This OPO is in Austin, tx so its metro area.
Baseband: DI.3.0c6-00241-m8974aaaaanazm-1
Cynogen version: 12.1.1-YOG7DAS2K1
Kernel version: 3.4.67-cyanogenmod-g9220ae3
Build: LMY48Y
Will I get better luck on AT&T with OPO?

Agent5150 said:
Apologies, should have included location detail. This OPO is in Austin, tx so its metro area.
Baseband: DI.3.0c6-00241-m8974aaaaanazm-1
Cynogen version: 12.1.1-YOG7DAS2K1
Kernel version: 3.4.67-cyanogenmod-g9220ae3
Build: LMY48Y
Will I get better luck on AT&T with OPO?
Click to expand...
Click to collapse
You might, but I can't say for sure. The OPO supports 2 of the 3 bands AT&T utilizes, band 4 (like T-Mobile) and band 17. So you have more of a chance. Bear in mind, that AT&T is considerably more expensive than T-Mobile and that they have roaming agreements with each other, where if you can't get any signal for telephony you'll roam off the other's network.
Generally speaking AT&T has more coverage, because it's an older more mature company with a more established infrastructure. T-Mobile is more of an upstart, but is rapidly expanding with a newer technology. Like I said in the previous post, explaining why your wife's Note got so much better reception, newer T-Mobile devices which support all 3 LTE bands (2,4, & 12) get better reception and probably twice the coverage than what is possible with the OPO.
I hope this helps explains things.

Odysseus1962 said:
I see from your profile that you reside in the UK. The OP doesn't list his, so I'm operating under the assumption that he's here in the states. My observations and comments in the post above yours, are strictly based on what I know about this device and with T-Mobile USA, as I'm unfamiliar with its operations in other countries.
Click to expand...
Click to collapse
yes i do reside in the UK but bought my OPO in the US when i lived there back in 2013 and used it on Tmob. according to the website it works in the UK on Three and EE(tmobile/ orange). i use it on three and get 4g and 3g with no probs. i do like the tmobile usa plan of $40 unlimited all

Since stock 12.1 update, I've noticed mobile network keeps dropping and in return draining the battery quickly.
Thinking it's the update, I've installed custom 12.1 ROM, but the problem persisted.
With further searching, I've found fix here.
https://forums.oneplus.net/threads/cos-12-1-non-rooted-user-w-mobile-connectivity-issues.361244/
Goto APN settings, take note of current APN's.
Reset to defaults.
Copy previous APN values to currently selected APN.
Save then reboot phone.
If above doesn't work, try here.
https://forums.oneplus.net/threads/update-17-09-15-cos-12-1-yog4pas1no-bugs-discussion-thread.349560/
Scroll down to LTE issues and try the method described. Just note that it suggest deleting other APN, but I recommend against it because it can interfere with roaming.

byoungc said:
Since stock 12.1 update, I've noticed mobile network keeps dropping and in return draining the battery quickly.
Thinking it's the update, I've installed custom 12.1 ROM, but the problem persisted.
With further searching, I've found fix here.
https://forums.oneplus.net/threads/cos-12-1-non-rooted-user-w-mobile-connectivity-issues.361244/
Goto APN settings, take note of current APN's.
Reset to defaults.
Copy previous APN values to currently selected APN.
Save then reboot phone.
If above doesn't work, try here.
https://forums.oneplus.net/threads/...2-1-yog4pas1no-bugs-discussion-thread.349560/
Scroll down to LTE issues and try the method described. Just note that it suggest deleting other APN, but I recommend against it because it can interfere with roaming.
Click to expand...
Click to collapse
Thanks, so I am not the only one experiencing network connectivity issues. I do suspect this software related to some extent. Will try the fix and report back.

Answer!
Agent5150 said:
My OnePlus One is on latest cyanogen 12.1, completely stock and unrooted. I am noticing high battery drain on cell stand by (42%)
and of that 52% of the time there is no connection to carrier.
Is there a fix for this issue? My wife's Note Edge (SM-N915G on stock KitKat) has no signal issues with T-Mobile. but my OnePlus One show no connection most of the time. Is this a CM12.1 issue or is this a known issue with OPO and T-Mobile combination?
Appreciate the help.
Click to expand...
Click to collapse
All phones can now get WiFi calling. Just download digits and sync it. Download it on your main driver and sync it. You can use the DIGITS to call using WiFi from any device using your number.

Trikkx said:
All phones can now get WiFi calling. Just download digits and sync it. Download it on your main driver and sync it. You can use the DIGITS to call using WiFi from any device using your number.
Click to expand...
Click to collapse
Digits?

WiFi calling enabled?

Anyone know if the US or international models have WiFi enabled calling? I am ready to switch from Sammy to Weiwei if it does. :silly:

No support that I can see on the international version (used in UK). VoLTE is there for Three here though (not EE).

No wi-fi calling, Wi-Fi calling is carrier specific and you're not going to find that on any unlocked phone

revjamescarver said:
No wi-fi calling, Wi-Fi calling is carrier specific and you're not going to find that on any unlocked phone
Click to expand...
Click to collapse
Not entirely true. Many unlocked phones support T-Mobile WiFi calling.
http://www.spectrumgateway.com/compatible-phones

He asked about Wi-Fi calling
gdeangel said:
Not entirely true. Many unlocked phones support T-Mobile WiFi calling.
http://www.spectrumgateway.com/compatible-phones
Click to expand...
Click to collapse
He asked about Wi-Fi calling on the mate 9, not band 12 or VoLTE which is what the link you posted is referring to, not even close to the same thing. The mate 9 does not support W-Fi calling, no way around it. Probably never going to have it unless they implement T-mobiles IMS settings. There are a few unlocked phones that support it, but really all that means is that they cooked t-mobiles settings into their rom, and if you read there are not really all that many that are actually certified by t-mobile mobile to actually work properly.

revjamescarver said:
He asked about Wi-Fi calling on the mate 9, not band 12 or VoLTE which is what the link you posted is referring to, not even close to the same thing. The mate 9 does not support W-Fi calling, no way around it. Probably never going to have it unless they implement T-mobiles IMS settings. There are a few unlocked phones that support it, but really all that means is that they cooked t-mobiles settings into their rom, and if you read there are not really all that many that are actually certified by t-mobile mobile to actually work properly.
Click to expand...
Click to collapse
Yes the Mate 9 is not supported, but there are many "unlocked" phones that T-Mobile doesn't sell on that list that support WiFi calling on the network (i.e. Axon 7, Pixel, Nexus, LeEco S3, OnePlus, etc.). That was the point of my response......

ok, on my phone (MHA-L29/B197 EU version) i was able to set a link for W-Lan calling with Create Shortcut app! Search for "wi-fi calling" in app area "observe activities ->dangerous"!!

LTE Band 12, VoLTE, and T-Mobile

I am starting this thread, since there seems to be a lot of confusion around "newer" LTE bands, like Band 12 on T-Mobile, which apparently require a fully functioning and "approved" VoLTE phone to get reception.
There are various threads in device-specific forums, but they are not getting a lot of attention, and this is a significant enough problem that it should be more visible.
T-Mobile at this point has pretty fantastic coverage via the 700MHz Band 12 LTE network.
The only problem is that Band 12 requires the phone to be VoLTE "certified". The rumor was that phones could still connect to this band/LTE-network and send/receive data, but that they would fall back to alternative bands, even 3G or 2G, for phone calls. For a lot of people that would be "good enough" if not ideal.
Based on some recent testing, this is NOT CORRECT:
While phones may "sometimes" connect to Band 12 for data, the much more common scenario is apparently that the phone will disconnect from Band 12 almost immediately, or will refuse to connect to Band 12, and will instead default to an alternative LTE, 4G, 3G, or 2G connection.
In other words: even if you have perfect LTE Band 12 coverage (5/5 bars, or 100%), your "Band 12 capable" phone may instead try to connect to a really ****ty GPRS or EDGE tower that has barely any reception for the phone.
I recently encountered this with my Xperia X Compact while travelling: My phone would barely be able to connect to a T-Mobile tower with a GPRS data connection, while my wife's Moto G4 would get 5/5 or 100% LTE reception. Swapping SIM cards had the same result, so we know the problem rests with the phone.
Searching for "Available Mobile Networks" on my "band 12 capable" phone would show various T-Mobile 4G networks, but the phone would be unable to connect to them.
Talking to other Xperia X Compact owners, they have the same problem: the phone will sporadically connect to Band 12, but it is not a reliable connection (if the phone even connects) and it will (more likely) prefer other networks/bands/frequencies.
Based on the phone having the proper frequencies, I would assume that T-Mobile has some mechanism on some (or the majority of) towers where they disconnect non-VoLTE certified devices.
Anecdotally, I also had a similar issue with my previous phone - a Nexus 5x. The phone is even VoLTE certified, but when using Cyanogenmod/LineageOS, it would have really terrible reception, despite the location having almost perfect Band 12 coverage - LineageOS/CM does not (or had no) VoLTE support.
I have also tried "hacking" the X Compact to enable VoLTE support by adding the relevant lines to the build.prop and enabling the option under Settings and (*#*#4636#*#*) but this does not appear to make any difference.
A list of T-Mobile "VoLTE certified" phones can be found here:
http://www.spectrumgateway.com/compatible-phones
Would be great if anyone has any suggestions how to resolve this, or force the phone to prioritize Band 12, but it would otherwise appear that the only solution is to get the phone certified by T-Mobile (so much for net neutrality and open access).

I'm using an Xperia X Compact and my home market only has band 12 lte and I can't connect to it. Which means I'm always in 3g or roaming and rarely have data in buildings. It's maddening because I will only buy Sony. I think they are the only manufacturer making attractive handsets and the build quality is light years beyond well marketed, poorly constructed brands like Samsung and LG. But regardless of anyone's choice of manufacturer, a device with a functioning 700 mhz lte radio should function just fine on the corresponding network regardless of where it was purchased.
Would certifying this device and enabling VOLTE be particularly costly to Sony? Correct me if I'm wrong but based on internal components this device should be capable of this ja?
I think it wouldn't hurt to send petitions to both the manufacturer and T-mobile USA. This certainly doesn't help Sony in a market they are seriously struggling in. It also isn't very uncarrier to favor certain devices over others.
The only reason I switched from Verizon was the ability to choose my device. That and the things John Legere was doing to change the industry. I believed in what he was saying. But right now it isn't working for me and likely many others. He should know. I can say firsthand that the guy answers his emails. I think we need to show both parties that this is worth their attention.
---------- Post added at 01:09 AM ---------- Previous post was at 12:14 AM ----------
I should mention that after multiple calls to T-mobile tech support I received a cryptic call very late at night from someone high up in tech support.
Long story short he at least admitted that even though it wasn't a t mobile device and even though it didn't support VoLTE, it should still connect to band 12 just fine. He also said that they were having problems with this sort of thing in my area and that it should be resolved in a month. He also said my IMEI was logged and I would be given priority in the matter. Whatever that means.
I should also mention that was a month ago and he didn't have an email to give me. He did however give me a phone number (probably just the department) that I need to dig up.
Could just be a bunch of fluff because they are afraid to lose customers. Then again he was from tech support not customer retention. And as I said t mobile does listen to its customers.

POMF2K said:
I'm using an Xperia X Compact and my home market only has band 12 lte and I can't connect to it. Which means I'm always in 3g or roaming and rarely have data in buildings. It's maddening because I will only buy Sony. I think they are the only manufacturer making attractive handsets and the build quality is light years beyond well marketed, poorly constructed brands like Samsung and LG. But regardless of anyone's choice of manufacturer, a device with a functioning 700 mhz lte radio should function just fine on the corresponding network regardless of where it was purchased.
Would certifying this device and enabling VOLTE be particularly costly to Sony? Correct me if I'm wrong but based on internal components this device should be capable of this ja?
I think it wouldn't hurt to send petitions to both the manufacturer and T-mobile USA. This certainly doesn't help Sony in a market they are seriously struggling in. It also isn't very uncarrier to favor certain devices over others.
The only reason I switched from Verizon was the ability to choose my device. That and the things John Legere was doing to change the industry. I believed in what he was saying. But right now it isn't working for me and likely many others. He should know. I can say firsthand that the guy answers his emails. I think we need to show both parties that this is worth their attention.
---------- Post added at 01:09 AM ---------- Previous post was at 12:14 AM ----------
I should mention that after multiple calls to T-mobile tech support I received a cryptic call very late at night from someone high up in tech support.
Long story short he at least admitted that even though it wasn't a t mobile device and even though it didn't support VoLTE, it should still connect to band 12 just fine. He also said that they were having problems with this sort of thing in my area and that it should be resolved in a month. He also said my IMEI was logged and I would be given priority in the matter. Whatever that means.
I should also mention that was a month ago and he didn't have an email to give me. He did however give me a phone number (probably just the department) that I need to dig up.
Could just be a bunch of fluff because they are afraid to lose customers. Then again he was from tech support not customer retention. And as I said t mobile does listen to its customers.
Click to expand...
Click to collapse
Since I did encounter this also on my Nexus 5x with LineageOS, I doubt that what T-Mobile told you is true. They must be actively blocking these non-certified handsets, since the phone should just attempt connecting.

So who do we need to appeal to? T mobile or Sony.?

POMF2K said:
So who do we need to appeal to? T mobile or Sony.?
Click to expand...
Click to collapse
Both. Maybe also complain to the FCC - I thought that carriers needed to provide open access to their network. Verizon got into hot water for not doing so ...

Does your compact ever connect to lte for a few seconds after a reboot?
I might try to force LTE and restart and see if that has any effect.
I just flashed the UK. T mobile networks work just fine. Well except lte/4g but that was expected.

POMF2K said:
Does your compact ever connect to lte for a few seconds after a reboot?
I might try to force LTE and restart and see if that has any effect.
I just flashed the UK. T mobile networks work just fine. Well except lte/4g but that was expected.
Click to expand...
Click to collapse
It does connect sometimes but it then usually kicks down to Band 4 or a GSM band (HSDPA, UMTS, EDGE, or even GPRS).
I cannot find any info how to prioritize LTE bands, so I assume this is T-Mobile's band 12 cell tower's kicking the phone off when they notice that it is not VoLTE approved.

Interesting discussion on Howard forums....
http://www.howardforums.com/showthr...rtphones-with-band-12-LTE-w-o-VoLTE-now/page2

POMF2K said:
Interesting discussion on Howard forums....
http://www.howardforums.com/showthr...rtphones-with-band-12-LTE-w-o-VoLTE-now/page2
Click to expand...
Click to collapse
Interesting discussion though nothing new.
Yes, we know that Band 12 phones should be able to get a data connection, yet T-Mobile apparently actively disconnects them (or bars them from connecting), especially in areas where Band 12 would give you great coverage but there is no other coverage.
F Sony and F T-Mobile for this!
BTW: here is an article about the follow up model: https://arstechnica.com/gadgets/2017/08/sony-xperia-xz1-compact/
Please leave comments about Sony not getting their phones approved for VoLTE with T-Mobile and the phone therefore NOT REALLY WORKING with the carrier.

It would seem to me that the only solution to this problem would be either T-Mobile accepting a standard spec for VoLTE, they open source their code for VoLTE, or someone figures out how to implement VoLTE and trick T-Mobile to think it is an approved "whitelisted" phone.
Given that the T-Mobile network is getting worse and worse every day without Band 12 coverage, I find it really surprising that most people just don't seem to care. Does nobody use their phone outside of WiFi?

andTab said:
It would seem to me that the only solution to this problem would be either T-Mobile accepting a standard spec for VoLTE, they open source their code for VoLTE, or someone figures out how to implement VoLTE and trick T-Mobile to think it is an approved "whitelisted" phone.
Given that the T-Mobile network is getting worse and worse every day without Band 12 coverage, I find it really surprising that most people just don't seem to care. Does nobody use their phone outside of WiFi?
Click to expand...
Click to collapse
There is a standard spec, the problem is the certification. It requires a certificate from T-mobile to be used by the phone, which is gained through certification. And if SONY is detecting T-mobile at the modem level then there isn't anything a ROM can do with or without a ROM. I had a Z5, but this drove me crazy so I switched to a Pixel.
I wouldn't expect this to change based on SONY de-prioritizing the US phone market, so either upgrade to a new supported sony phone or move on (shrug)

sovanyio said:
There is a standard spec, the problem is the certification. It requires a certificate from T-mobile to be used by the phone, which is gained through certification. And if SONY is detecting T-mobile at the modem level then there isn't anything a ROM can do with or without a ROM. I had a Z5, but this drove me crazy so I switched to a Pixel.
I wouldn't expect this to change based on SONY de-prioritizing the US phone market, so either upgrade to a new supported sony phone or move on (shrug)
Click to expand...
Click to collapse
That can't be true.
I accept that T-Mobile may issue a certificate but that must be processed on the rom/OS/phone.apk level. Otherwise, every custom ROM on any certified phone would work. We all know that is not the case.
If it's the rom/OS/phone.apk though, why can't we hack a phone to work with TMUS / VoLTE?
I have an x compact and while it is the best device I have ever owned it is essentially unusable on T-Mobile or att.

andTab said:
That can't be true.
I accept that T-Mobile may issue a certificate but that must be processed on the rom/OS/phone.apk level. Otherwise, every custom ROM on any certified phone would work. We all know that is not the case.
If it's the rom/OS/phone.apk though, why can't we hack a phone to work with TMUS / VoLTE?
I have an x compact and while it is the best device I have ever owned it is essentially unusable on T-Mobile or att.
Click to expand...
Click to collapse
Because the SONY modem firmware doesn't even attempt to negotiate VoLTE, which does *not* happen in user space. It is likely possible to hack the qualcomm modem with QPST to enable this, but without documentation and correct values one will not get very far.

sovanyio said:
Because the SONY modem firmware doesn't even attempt to negotiate VoLTE, which does *not* happen in user space. It is likely possible to hack the qualcomm modem with QPST to enable this, but without documentation and correct values one will not get very far.
Click to expand...
Click to collapse
If it was the modem, then flashing a new system (eg custom ROM) should not make any difference.
I also have a Nexus 5x. With stock it is fantastic and uses VoLTE on T-Mobile. With LineageOS, it is useless on Band 12. SAME MODEM!
Experience therefore shows that it is the OS/System that somehow prevents this from working.

andTab said:
If it was the modem, then flashing a new system (eg custom ROM) should not make any difference.
I also have a Nexus 5x. With stock it is fantastic and uses VoLTE on T-Mobile. With LineageOS, it is useless on Band 12. SAME MODEM!
Experience therefore shows that it is the OS/System that somehow prevents this from working.
Click to expand...
Click to collapse
The Nexus 5x is a different phone made by a different manufacturer with a different firmware scheme. You cannot compare them directly.

I noticed that the XZ1 Compact says right on the website compatible with t mobile band 12 and wifi calling... this is infuriating. It should be easy for them to patch the Xperia x compact.
I would have never purchased this if I had known. Especially since they apparently flashed an update to my old t mobile z3 that allows voice over lte and band 12.

Sony X Compact
sovanyio said:
There is a standard spec, the problem is the certification. It requires a certificate from T-mobile to be used by the phone, which is gained through certification. And if SONY is detecting T-mobile at the modem level then there isn't anything a ROM can do with or without a ROM. I had a Z5, but this drove me crazy so I switched to a Pixel.
I wouldn't expect this to change based on SONY de-prioritizing the US phone market, so either upgrade to a new supported sony phone or move on (shrug)
Click to expand...
Click to collapse
It has to be on Sony, use the t-mobile BYOD app to check, I have a Huawei mate 9 that I just purchased, connects perfectly on band 12, VoLTE works just like it's supposed to. On a side note I went through three Sony phones before I bought this Huawei, had to return all three due to quality control issues, one had worst touches that made the phone unusable, one wouldn't pick up the SIM card, and the third wouldn't power on at all, thank good Amazon refunded my money on all three. They may have the Sony name on the phone, but they are still build by the lowest bidder in China and makes with Sony's name.

revjamescarver said:
It has to be on Sony, use the t-mobile BYOD app to check, I have a Huawei mate 9 that I just purchased, connects perfectly on band 12, VoLTE works just like it's supposed to. On a side note I went through three Sony phones before I bought this Huawei, had to return all three due to quality control issues, one had worst touches that made the phone unusable, one wouldn't pick up the SIM card, and the third wouldn't power on at all, thank good Amazon refunded my money on all three. They may have the Sony name on the phone, but they are still build by the lowest bidder in China and makes with Sony's name.
Click to expand...
Click to collapse
See this: http://www.androidpolice.com/2015/0...cked-smartphones-and-yep-its-still-confusing/ It is up to an OEM to decide to go through this process per-phone. Since no US carrier carried the phone they didn't not bother spending the money or time to certify it. I loved the SONY design, but since they weren't supporting the market I had to abandon them for other phones.

Wi-Fi Calling

New to this forum. Just got my Motorola One Hyper today. Am I able to make wi-fi calls on this phone? When I go to my Settings, Wi-Fi Calling is grayed out. If I long press it, Wi-Fi Calling comes up, but again, the screen is grayed out. It will not allow me to enable it. I am connected to my home wi-fi network, so that is not the problem. Thanks in advance.

It depends on your carrier, call customer service and ask if they use wifi calling. It works for me on T-Mobile on both stock and omni out of the box.
Beyond that, make sure you are updated to the latest stock firmware. The last update fixed volte and vowifi.

m666p said:
It depends on your carrier, call customer service and ask if they use wifi calling. It works for me on T-Mobile on both stock and omni out of the box.
Beyond that, make sure you are updated to the latest stock firmware. The last update fixed volte and vowifi.
Click to expand...
Click to collapse
Thanks for the response. After the phone went through all of its updating, the wi-fi issue solved itself. But I have another question. This phone was labeled as "International version" when I purchased it. I discovered that it's actually (RETLA), thus the instructions only came in Spanish. Will this be an issue using it in the USA?
Thanks

What's the model number?
Mine is xt2027-1
If it's xt2027-3, you might be missing some lte bands...

m666p said:
What's the model number?
Mine is xt2027-1
If it's xt2027-3, you might be missing some lte bands...
Click to expand...
Click to collapse
Mine is also xt2027-1. Just out of curiosity, what are lte bands, and why are they important?

SeattleDDC said:
Mine is also xt2027-1. Just out of curiosity, what are lte bands, and why are they important?
Click to expand...
Click to collapse
Go to the link below, it compares the bands different models of our phone operate on. If more bands are compatible with your network, your network reception will improve.
https://www.kimovil.com/en/frequency-checker/US/motorola-one-hyper

Wifi Calling in pixel 3xl

Hi,
I have pixel 3XL and i want to enable Wifi calling.
I have searched in my phone setting ( system settings>network and internet>mobile network), as well as in the phone app, and this option does not appear to me.
My carrier has this feature and i want to use this feature, but i don`t have this option.
I also looked in the secret menu(*#*#46...) of phone info and i see the VoLTE provisioned and wifi calling provisioned are on grey.
Can anyone help me how to enable this feature ?

There appears to be known issues with Pixel phones not able to use WiFi calling with AT&T out it's MVNOs.
For example red pocket AT&T service and cricket wireless both don't seem to allow WiFi calling unless you do some tricks like updating IMEI in their records.
Hope to hear from other members since I'm experiencing same issue.

bandoba said:
There appears to be known issues with Pixel phones not able to use WiFi calling with AT&T out it's MVNOs.
For example red pocket AT&T service and cricket wireless both don't seem to allow WiFi calling unless you do some tricks like updating IMEI in their records.
Hope to hear from other members since I'm experiencing same issue.
Click to expand...
Click to collapse
You speak here on the carrier, my carrier allow Wifi calling

AYTS said:
You speak here on the carrier, my carrier allow Wifi calling
Click to expand...
Click to collapse
Agreed, and based on your response you are probably not with AT&T or it's MVNOs. Good luck and hope you can share once you find the solution.

bandoba said:
Agreed, and based on your response you are probably not with AT&T or it's MVNOs. Good luck and hope you can share once you find the solution.
Click to expand...
Click to collapse
I have spoken with the carrier.
They support only Samsung and Iphone, but he said he enabled this option for me, but he said he does not believe it will work.
Does anyone have an idea if there is an option to enable it via the phone with some kind of bypass ?