Screen brightness flashes hard! - Samsung Galaxy S8+ Questions & Answers

help!!, I love my S8+, I have 1 problem, when I open the screen it flashes the brightness hard then goes back to the level I chose, please watch the video, it happens exactly as the screen is opened, the bright flash is less than a second but its annoying, tell me if there's a fix.

Try turning off the auto brightness and video enhancer options and let us know if it still persists

they're both turned off

Try turning the AOD off and see if it does the same thing

oh my god the flash stopped once I turned off AOD, but I need AOD on, I hope they fix this, where can I send this issue to Samsung?

pinkbecca said:
oh my god the flash stopped once I turned off AOD, but I need AOD on, I hope they fix this, where can I send this issue to Samsung?
Click to expand...
Click to collapse
Try to update the AOD version u have first

Chuck 3310 said:
Try to update the AOD version u have first
Click to expand...
Click to collapse
its the latest version

who can I contact from Samsung to report this bug for them to fix?

anyone knows who I can report this bug to?

pinkbecca said:
anyone knows who I can report this bug to?
Click to expand...
Click to collapse
in every Samsung app press on the 3 Dots and click "contact us" there you can report your bug....

Related

screen turn on without any notification

For some reason, my Sg6 screen will light up randomly without any notification. I know with certain SMS apps, you can have the screen light up when a text comes in.i disable all the smart option in the setting.when the screen turn on i show in the notification bar and i dont see any notfification the screen turn on itself any one have this probleme?
znayver said:
For some reason, my Sg6 screen will light up randomly without any notification. I know with certain SMS apps, you can have the screen light up when a text comes in.i disable all the smart option in the setting.when the screen turn on i show in the notification bar and i dont see any notfification the screen turn on itself any one have this probleme?
Click to expand...
Click to collapse
I had this issue once too,gone itself after a while.
Soufiansky said:
I had this issue once too,gone itself after a while.
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Click to collapse
tnx friend for your reponse
znayver said:
tnx friend for your reponse
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Click to collapse
No problem man. Just to let you know i've searched too for a fix about this issue back when i had it and no clue, tried rebooting,clearing cache...etc and nothing worked. Just ignore it it will go with time ☺
Soufiansky said:
No problem man. Just to let you know i've searched too for a fix about this issue back when i had it and no clue, tried rebooting,clearing cache...etc and nothing worked. Just ignore it it will go with time
Click to expand...
Click to collapse
tnnnx a looot man for your great help ??
znayver said:
tnnnx a looot man for your great help ??
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Click to collapse
Anytime ??

Notification problem

Hi, is it just me or does this happen for everyone else? When my wrist is by my side, I get a notification but the screen only turns on for a fraction of a second then turns off. If my watch is in the position where I'm looking to see the time (but screen is off or timed out) the notification turns the screen on and the screen stays on. Is this a bug or a "feature"?
Thanks
my issue is the stock messages app stops sending notifications to the watch. Only a factory reset of the phone fixes the issue and I am not doing that again.
psufan5 said:
my issue is the stock messages app stops sending notifications to the watch. Only a factory reset of the phone fixes the issue and I am not doing that again.
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Click to collapse
OK but does yours do the same as mine?
houstie said:
OK but does yours do the same as mine?
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No, I can't say I have that problem. Which wrist do you have it on?
psufan5 said:
No, I can't say I have that problem. Which wrist do you have it on?
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Click to collapse
My left, although it shouldn't make any difference.
houstie said:
Hi, is it just me or does this happen for everyone else? When my wrist is by my side, I get a notification but the screen only turns on for a fraction of a second then turns off. If my watch is in the position where I'm looking to see the time (but screen is off or timed out) the notification turns the screen on and the screen stays on. Is this a bug or a "feature"?
Thanks
Click to expand...
Click to collapse
I think mine turns on for more than a fraction of a second. I can usually BRIEFLY see the message. But if I really want a view of it, I do have to make the wrist-twist effort or press the Home Button.
fred2546 said:
I think mine turns on for more than a fraction of a second. I can usually BRIEFLY see the message. But if I really want a view of it, I do have to make the wrist-twist effort or press the Home Button.
Click to expand...
Click to collapse
Ok thanks for the info

Horizon notification light not working

Hi guys, I got a t-mobile op7 pro and my horizon notification light is not working.
I dont see anything in the settings.
Any idea what to do?
ShayMagen1 said:
Hi guys, I got a t-mobile op7 pro and my horizon notification light is not working.
I dont see anything in the settings.
Any idea what to do?
Click to expand...
Click to collapse
Did you activate ambient display? It has to be set to turn on when a notification arrives.
.vermilion said:
Did you activate ambient display? It has to be set to turn on when a notification arrives.
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Click to collapse
Yup, its on together with new notification toggle. do you know if its for all incoming communications like text, email, whatsapp?
ShayMagen1 said:
Yup, its on together with new notification toggle. do you know if its for all incoming communications like text, email, whatsapp?
Click to expand...
Click to collapse
I tested it with WhatsApp, Telegram, Instagram, Facebook Messenger, Threema and BlueMail. It works flawlessly, though I would appreciate an update to customize the duration of the light, other colors and that it will be pulsating, etc.
Maybe a restart is going to fix your problem? Or try to turn off ambient display completely - restart - turn it on again. I read that others cleared data and cache of the app ambient display, that could work as well.
.vermilion said:
I tested it with WhatsApp, Telegram, Instagram, Facebook Messenger, Threema and BlueMail. It works flawlessly, though I would appreciate an update to customize the duration of the light, other colors and that it will be pulsating, etc.
Maybe a restart is going to fix your problem? Or try to turn off ambient display completely - restart - turn it on again. I read that others cleared data and cache of the app ambient display, that could work as well.
Click to expand...
Click to collapse
Thanks bro, will give all those a try.
Strange but I dont see ambient display app even in system apps I cant find it.
Got it, still didnt help... guess factory reset is next.
Works for me also, too bad is only once. I hope a software update can add more options.
I would like the screen to blink every few seconds when I have notifications, maybe also different colors per app.
I was on chat with OP support because I have yet to see the horizon light turn on. I have tested notifications for various apps in a pitch black room with ambient display on, off, changing notification slider to all 3 positions, restarting the phone, hard resetting the phone (all the suggestions from OP support) and nothing fixed it. OP support asked me to film the issue and send to them so they could "isolate the root cause of the issue". FYI I am on OOS 9.5.3 in case that is a different. I feel like mine is defective since I have yet to see any sort of edge light up.
largeselection said:
I was on chat with OP support because I have yet to see the horizon light turn on. I have tested notifications for various apps in a pitch black room with ambient display on, off, changing notification slider to all 3 positions, restarting the phone, hard resetting the phone (all the suggestions from OP support) and nothing fixed it. OP support asked me to film the issue and send to them so they could "isolate the root cause of the issue". FYI I am on OOS 9.5.3 in case that is a different. I feel like mine is defective since I have yet to see any sort of edge light up.
Click to expand...
Click to collapse
In the same boat just with a tmobile version running 9.5.5.
I didnt try factory reset yet, will try later..
largeselection said:
I was on chat with OP support because I have yet to see the horizon light turn on. I have tested notifications for various apps in a pitch black room with ambient display on, off, changing notification slider to all 3 positions, restarting the phone, hard resetting the phone (all the suggestions from OP support) and nothing fixed it. OP support asked me to film the issue and send to them so they could "isolate the root cause of the issue". FYI I am on OOS 9.5.3 in case that is a different. I feel like mine is defective since I have yet to see any sort of edge light up.
Click to expand...
Click to collapse
Is your adaptive battery on?
ShayMagen1 said:
Is your adaptive battery on?
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Click to collapse
Yes I do have that on as well.
largeselection said:
Yes I do have that on as well.
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Click to collapse
Tried to test while disabled, still no go.
Mine also does not work...
dustintinsley said:
Mine also does not work...
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Click to collapse
Do you have unlocked or Tmobile version?
ShayMagen1 said:
Do you have unlocked or Tmobile version?
Click to expand...
Click to collapse
Mine is an unlocked version direct from OnePlus....
Don't be too upset. Horizon lighting is absolutely useless in it's current state. OnePlus needs to work on this.
jm700wx said:
Don't be too upset. Horizon lighting is absolutely useless in it's current state. OnePlus needs to work on this.
Click to expand...
Click to collapse
It just sucks that things dont work out the box. Same thing happen with volte, I had to go to a developer menu to enable the volte toggle.
Hello there,
Any news regarding Horizon Light ?
Im using a OP7P running Android 10, and absolutel no way to make it work.
solid.snake said:
Hello there,
Any news regarding Horizon Light ?
Im using a OP7P running Android 10, and absolutel no way to make it work.
Click to expand...
Click to collapse
Update to 10.0.1 or OB3. Original release of Android 10 didnt have working horizon light
linx1287 said:
Update to 10.0.1 or OB3. Original release of Android 10 didnt have working horizon light
Click to expand...
Click to collapse
Hello, many thanks for your answer, it gives some hope here.
How can I proceed to get the needed update ?
EDIT : I have downloaded oxygen updater, I will figure out how to update without Breaking everything
Plus Beat works on 10.0.1 after those tweaks: https://forum.xda-developers.com/showpost.php?p=80336315&postcount=540

Phone vibrates when I pick it up.

Well, as the title says, everytime I pick up my phone I feel a little vibration (and no, I don't have the "smart alert" thing turned on). I tried not to be worried about it but I can't not notice it. Any ideas?
TonyGzl92 said:
Well, as the title says, everytime I pick up my phone I feel a little vibration (and no, I don't have the "smart alert" thing turned on). I tried not to be worried about it but I can't not notice it. Any ideas?
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Click to collapse
I get this too if I have missed calls. I turned off the settings in phone app and it still does it.
TonyGzl92 said:
Well, as the title says, everytime I pick up my phone I feel a little vibration (and no, I don't have the "smart alert" thing turned on). I tried not to be worried about it but I can't not notice it. Any ideas?
Click to expand...
Click to collapse
So i switched off smart alert and it stopped doing it for me.
borijess said:
I get this too if I have missed calls. I turned off the settings in phone app and it still does it.
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Click to collapse
May be you guys should try turning off the setting and restart, if that doesnt solve the problem go to recovery mode and clear cache. Let us know if any of that works.
On a side note: I have been facing weird ass issues with this phone just today my phone wont go to mute by using volume key while receiving a call. Like someone calls you and your phone is ringing, you just want to silence the ringtone you can use volume key (Press once), Flip the phone or put your palm over it (If you have the settings on). I tried multiple restarts and switched on and off the settings many times. It was fixed when i restarted my phone to download mode (This happened by mistake i wanted to go to recovery) anyhow that fixed it.
warriorvibhu said:
So i switched off smart alert and it stopped doing it for me.
May be you guys should try turning off the setting and restart, if that doesnt solve the problem go to recovery mode and clear cache. Let us know if any of that works.
On a side note: I have been facing weird ass issues with this phone just today my phone wont go to mute by using volume key while receiving a call. Like someone calls you and your phone is ringing, you just want to silence the ringtone you can use volume key (Press once), Flip the phone or put your palm over it (If you have the settings on). I tried multiple restarts and switched on and off the settings many times. It was fixed when i restarted my phone to download mode (This happened by mistake i wanted to go to recovery) anyhow that fixed it.
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Click to collapse
^^ This, it's the "Smart Alert" setting, to inform you you have an unread notification waiting
*Detection* said:
^^ This, it's the "Smart Alert" setting, to inform you you have an unread notification waiting
Click to expand...
Click to collapse
But I have that setting turned off.
TonyGzl92 said:
But I have that setting turned off.
Click to expand...
Click to collapse
Did you follow the steps i suggested ?
Also try clearing system cache in the boot menu.
If that doesn't get it, modify the appropriate notification setting, lol.
That can be a daunting task but sort of fun because you can streamline your notification settings as you do so.
*Detection* said:
^^ This, it's the "Smart Alert" setting, to inform you you have an unread notification waiting
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Click to collapse
warriorvibhu said:
Did you follow the steps i suggested ?
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Click to collapse
Yeah, I've done that
blackhawk said:
Also try clearing system cache in the boot menu.
If that doesn't get it, modify the appropriate notification setting, lol.
That can be a daunting task but sort of fun because you can streamline your notification settings as you do so.
Click to expand...
Click to collapse
What do you mean about the appropriate notification setting?
TonyGzl92 said:
Yeah, I've done that
What do you mean about the appropriate notification setting?
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Click to collapse
That's the trick.
Figuring out which app is responsible.
blackhawk said:
That's the trick.
Figuring out which app is responsible.
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Click to collapse
There are apps that log notifications so you can just check the log and quickly determine what is causing the notification even if nothing is showing on-screen
*Detection* said:
There are apps that log notifications so you can just check the log and quickly determine what is causing the notification even if nothing is showing on-screen
Click to expand...
Click to collapse
If they catch it. Consider which sensors and operation triggers it, cause and effect, to narrow it down.
Playing with Android is fun... Android witch hunts are how you really learn about Android's gooey layer tricks.
Google searches on older Notes and parallel Samsung models can turn up answers many times.
This model is too recent; so not near as much online troubleshooting info. Google searches encompass threads on this forum as well so it can be a good way to find the needle in the Android stack. Do not time limit searches.
On my 10+ with it's baffling bt poor audio I found the answer with something written about the N9.
Many of these issues are long standing.
Samsung finally fixed the bt settings issue in a Wearables update. That took years.
Only persistence is omnipotent...
I figured that out by chance..
It's the edge-compass app
Just delete it from edge apps and it'll go away.. cheers
blackhawk said:
That's the trick.
Figuring out which app is responsible.
Click to expand...
Click to collapse
*Detection* said:
There are apps that log notifications so you can just check the log and quickly determine what is causing the notification even if nothing is showing on-screen
Click to expand...
Click to collapse
samialhout said:
I figured that out by chance..
It's the edge-compass app
Just delete it from edge apps and it'll go away.. cheers
Click to expand...
Click to collapse
Well, I've checked all that and nothing, I don't even have the compass edge panel. But I think I'm able to replicate the issue, it mostly happens when my phone is face down on a surface and I pick it up and turn it to me, I don't have a case on it yet and I'm starting to think that it might have something to do with the edge screen but so far no luck
Use good lock. It has a module to detect vibrations and tell you what they are
Nice catch
TheMadScientist said:
Nice catch
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Click to collapse
Yeah, I installed it yesterday. But no vibrations are registered there so honestly I don't even know what to think now.
On the other hand when I switched from my note 10 plus I used smart switch, and now I'm thinking I should do a fresh start on my n20U.
*Detection* said:
There are apps that log notifications so you can just check the log and quickly determine what is causing the notification even if nothing is showing on-screen
Click to expand...
Click to collapse
Exactly check if you have Notistar from good lock switched on. That cache might need clearing.
I just go with it lol. I'm nutz. I'll feel my **** vibrate in my pocket when its sitting on the table. So I don't pay much mind to phantom vibrations. ???
TheMadScientist said:
I just go with it lol. I'm nutz. I'll feel my **** vibrate in my pocket when its sitting on the table. So I don't pay much mind to phantom vibrations. ?
Click to expand...
Click to collapse
It does suck some battery life though. It's one of the features I disable on my 10+ mostly because I find it annoying.
It's cool though how much you can customize notification behavior; one of the biggest reasons to go with Samsung is customization.
I play around with Settings a lot.. never crashed a load doing it. It's just occasionally gets time consuming to sort it out.

Question Does the screen-off unlock fingerprint icon always stays on?

Recently, I've experienced the fingerprint icon always turning on when screen off. It should be turn off after some time until I raise my phone. It happen last night and I just realise it. I really don't know how is this happen. Even after formatting my phone, it still does that. Can someone confirm this again with your fingerprint setting and let me know the interaction when you choose "screen-off unlock" to "Show fingerprint icon". Thank you in advance.
there is an option to let it stay in locked screen, i had it too and turned it somehow off.
cant tell you where exactly because im new to realme and need to SEARCH every function by myself..
vPK50XL96 said:
there is an option to let it stay in locked screen, i had it too and turned it somehow off.
cant tell you where exactly because im new to realme and need to SEARCH every function by myself..
Click to expand...
Click to collapse
yes I know they have that function to turn it off. But when choosing to turn it on, it should be gone from the screen until making the device detects movement like picking up the phone.
Alifirdaus said:
yes I know they have that function to turn it off. But when choosing to turn it on, it should be gone from the screen until making the device detects movement like picking up the phone.
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oh ok, i didnt understand that.
Hello sir, have you figured out what was wrong, I'm experiencing the same problem after downgrading.
Alifirdaus said:
yes I know they have that function to turn it off. But when choosing to turn it on, it should be gone from the screen until making the device detects movement like picking up the phone.
Click to expand...
Click to collapse
Ahmed Nasr said:
Hello sir, have you figured out what was wrong, I'm experiencing the same problem after downgrading.
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I dont remmeber how but after changing top another region repeatedly it fix by itself. You couild try. Maybe thats the issue with the rom.
It actually got fixed after updating, what rom you ended up using and liked the most?

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