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[Q] HW issue or Stock ROM?

Hi,
So ~3 weeks ago I got my HTC Sensation XE, eveything has been working flawlessly up until last week.
Issue:
When I start playing video on YouTube App. ( latest version ), it lags for 2-3 seconds, then the next 2-3 seconds are played in slight fast forward and so rinse and repeat. For some videos it's much more distinctive, for some - barely noticeable. This issue causes sound to be desynced as well, for a brief period.
I did factory data reset and nothing changed ( well obviously.. ) except that the preinstalled/default YouTube App. has a different issue. Video playback is fine and such, but it starts lagging whenever I bring up the timeline bar and does not stop unless it disappears.
I did notice that phone has been responding in a sluggish way as well. For example, it sometimes lags when scrolling a list in an App ( Market, etc. ) or just scrolling a change log text ( not that huge ) for an App; thing is - about 80% of the scroll..it scrolls like a slideshow and sometimes it just scrolls flawlessly. You might say that problem is in loading the lists/videos..., however I think that's not the case because the videos are cached fine, signal strength is good. I did test for these issues on different WiFi's and 3G, however, to no avail.
Warranty "Service" + Test
I did take my phone to Warranty service, they did * reprogram* it ( My guess is that they did factory reset ), of course problem was no fixed. I did take it back again to show it, but they replied that they did what they could ... ( part where I get pissed ... might as well as return to them ... )
Well since I am in a conversation with HTC Support, the conclusion that they made was much more appealing and logical - it's either antenna, need for a re-flash or mobo change.
So since my network is working fine and I have no trouble or whatsoever with LOADING the video, the issue HAS to be in the PLAYBACK part ...
I decided to some deductive testing.
I ran YouTube App and Internet browser to check for these problems.
As it turned out, I had no problems in video playback using internet browser both for youtube.com and m.youtube.com, it even played 1080p video ( not really well, but it was much ,much more bearable that those 2-3 second lags and also .. it might be part of the issue I am having )
Then put my phone side by side to PC. Videos using Internet browser were played 1:1, when I played them on YouTube app., phone was noticeably lagging behind and catching up all the time.
So this points to software problem direction.
However I am still concered about Hardware problem since the 1080p was not played really smoothly ( well, it should, shouldn't it ? ) and generally sluggish phone.
Click to expand...
Click to collapse
Questions:
1. Are these Software or Hardware issues? How do I exactly tell that?
2. Since I am seriously concering ROOTing the phone and flashing with CM if the issue is software based, what are main tips to search for? ( What causes bricking of the phone/how to avoid that... etc. )
3. Can any of you give a quick rundown of these terms and how do they differ?
ROM - that's Android OS 2.3.4 (Gingerbread) ... ICS etc., right?
Firmware - ???
Kernel - Hardware level controller??
Baseband - Radio ( WiFi/3G/GSM ?? )
and some more off from "About phone"
- what is Software number?
- what is build version?
- what is Browser version?

Questions about A13 Allwinner Tablet

EDIT: Hello all, I just wanted to update this post. I did some intense researching, and found out that I could download CWM (the A13 variant), and it worked. However, I don't have any physical buttons, so nothing works execept the power button which reboots it. I have attached photos, to see what I am talking about. If you can help out, or know what direction to point me, I would greatly appreciate it
Hello all,
I am going on a long shot to get this answer, but it is worth a try. I know this is not a name-brand tablet, but it was a gift, and I would have to have it returned. So, I am going to just get to the point. I have already rooted the tablet, and have rooted apps up and running. My first issue is that the Youtube app does not work properly. With ANY video, it plays, but there is no video, but the sound is perfectly fine. I thought this might have been a video hardware issue (or rooting issue), however, this is not the issue. I have used JoeVLC to play many video files, and downloaded another browser and when to Youtube and played using flash as well. So if anyone could answer that, it would be great.
My second question is an actual root-question. This tablet is the EGS004 model with a 1.1ghz single-core and 512 of RAM, just to give you an idea of what I am working with. One thing I noticed is that it does not have any volume buttons, so a recovery may not be possible. But I would really like to flash some files. The way I went to root this device is by using the Cydia Impactor method, which worked flawlessly. I am not expecting a ROM, but I would like to cut out the "middle-man" and just run on pure android power. If you have any other idea on what I can do, I would greatly appreciate it.
Note, I have rooted MANY devices before, so I am very familiar with the process and how it works, but not to the knowledge on doing it by myself obviously. Thank you for my help.

I have the same problem with the Youtube App. It was working fine before I rooted the tablet, so I'm guessing it's a rooting issue. I've tried this app from the Play Store called "Video Tube" and it seems to play YouTube videos quite well, but it has a hard time scaling the video to the whole screen on some videos (The video itself is centered and has black margins around it).
Accessing Recovery will probably be quite difficult to do on this tablet. However, I installed the xposed framework and GravityBox, which gave me access to the advanced power menu which has an option to reboot into recovery. But I didn't try it yet. (Since I don't want to break/brick it since I use it for school & note taking )

Herc08 said:
My first issue is that the Youtube app does not work properly. With ANY video, it plays, but there is no video, but the sound is perfectly fine. I thought this might have been a video hardware issue (or rooting issue), however, this is not the issue. I have used JoeVLC to play many video files, and downloaded another browser and when to Youtube and played using flash as well. So if anyone could answer that, it would be great.
Click to expand...
Click to collapse
Hi,
I've also an ALLWINNER A13 tablet ... I'm not quite sure if we have the same version but anyway, as I read your post, I installed the youtube app from the playstore (version 5.3.32) and it works fine, video playing - pushing the playing video arround ...
.. oh, perhaps important, my tablet is not rooted ^^
regards
Juha
PS: You might post your tablet kernel version info, than we could compare :highfive:

My kernel version is 3.0.8+ (at least that's what Settings -> About Tablet says)
I managed to install CWM 6.0.2 and reboot into it via the advanced power menu which is part of the GloveBox mod for Xposed Framework.
By default, you can't do anything except reboot the system by pressing the power button. BUT, if you plug in a USB keyboard into the tablet, you can select things using the arrow keys and use the Enter key instead of the tablet's power button. That way, you can do whatever you want in recovery mode. Only problem is that it keeps saying "E:Can't open /cache/recovery/log .... (and some few more lines that are simmilar)"
I got the files from here: http://forum.xda-developers.com/showthread.php?t=2189640
For mine it was the A13, 11 Partitions Zip.
I'll probably attempt to flash the Cyanogenmod 10 for A13 devices on it

Erm yep Bricked
I followed the instructions and everything but it went wrong I guess.

[Q] trying to use camera from lock screen results in crashreboot

I flashed 5.0 onto my Nexus 5 a while back and have been loving it. But there is a MAJOR issue I have encountered.
If, from the lock screen, i swipe to open the camera (I use Google's camera app) then swipe on the charms and select video and press record... i can almost always reproduce an immediate forced reboot it makes me very sad.
I have tried wiping the system cache... i'm not sure what else to do...
any advice?

bumping... been playing around with my N5 more and more and still getting the issue.
I notice that it happens in other camera apps that can take videos as well. Not just google's official camera app.
Also, it does not have to be launched from the lock screen for it to occur. sigh.
there have been a few times where i can get it to successfully record a video... but i can't reproduce it all the time. MOST of the time it crashes my entire phone

Same here. Noticed they pushing 5.01 out... Maybe a fix. I've had every Nexus and early software is allways buggy, IMO

thanks so much for replying. just glad it's not only my phone, you know?
I think I found a workaround until google fixes it. and they better.
if you open the camera and switch it to video mode but BEFORE pressing record, if you toggle the thunderbolt (light) on and off at least once (doesn't matter if you leave it on or on afterwards), then start recording it SHOULD work without rebooting... at least it has so far.

Dont have the issue on mine, i have the ElemantalX kernel though but i dont think that makes a difference

Zulith said:
I flashed 5.0 onto my Nexus 5 a while back and have been loving it. But there is a MAJOR issue I have encountered.
If, from the lock screen, i swipe to open the camera (I use Google's camera app) then swipe on the charms and select video and press record... i can almost always reproduce an immediate forced reboot it makes me very sad.
I have tried wiping the system cache... i'm not sure what else to do...
any advice?
Click to expand...
Click to collapse
I'm certainly not suggesting the issue doesn't exist, but I cannot reproduce this on my stock 5.0 installation.
That being said, there are seemingly lots of Lollipop bugs that some people get and others simply do not... in my experience that'll probably make them a little more time-consuming to fix.

Well, a little good news... I hope?
I did a flash to 5.0.1 stock and i can't reproduce it anymore. videos record perfectly fine.
now let's give it a week or so of me dicking around with various apps and settings and see how that goes

Zulith said:
Well, a little good news... I hope?
I did a flash to 5.0.1 stock and i can't reproduce it anymore. videos record perfectly fine.
now let's give it a week or so of me dicking around with various apps and settings and see how that goes
Click to expand...
Click to collapse
That's interesting - they must have changed something about the camera then.
I wasn't having the issue you described but I did occasionally get "cannot connect to camera".. fingers crossed it's sorted :good:

Recorded video and YouTube playback errors

Noticed today that when I record a video on my Honor 8 I can not play it back. It's just a black screen with audio. Also, the YouTube app just "loads" - good 4G LTE signal or over WiFi. Might be separate issues. Cleared the cache and uninstalled the YouTube updates.
Anyone else seeing this or know of a fix?

eth3rton said:
Noticed today that when I record a video on my Honor 8 I can not play it back. It's just a black screen with audio. Also, the YouTube app just "loads" - good 4G LTE signal or over WiFi. Might be separate issues. Cleared the cache and uninstalled the YouTube updates.
Anyone else seeing this or know of a fix?
Click to expand...
Click to collapse
if you have installed magisk uninstall and it should work i had the same issue and it went away as soon as i uninstalled magisk with the provided zip on the thread after 21 day and couple of hours of troubleshooting

I don't have that installed.

eth3rton said:
I don't have that installed.
Click to expand...
Click to collapse
But you might have another app that messes with the video driver.
Unless anyone pinpoints the exact cause I suggest you backup with Huawei Backup to SD or PC, factory reset, setup Google account and nothing more. THEN test to see if it behaves the same.
If it does, then you might have a malfunctioning unit.
If it doesn´t then it´s either an app or a file messing with your ROM. Try to restore your backup one-by-one app until you see the problem appearing so that you can identify the app.

eth3rton said:
I don't have that installed.
Click to expand...
Click to collapse
How about xposed?

Hi There, we recommend you back up the device and perform a "master reset" to see if that fixes the issue. To perform a master reset, you will go into your menu and click settings, then go to Back Up & Reset. Follow the prompts on the screen to back up and factory reset, then continue by following the steps to restart and activate the device (note: you will need to have your Google email/password present at startup).
If you still can't get playback on your videos to work properly, you should call in to our knowledgeable Honor customer service center at +1-844-524-6667 and they can further diagnose the situation you are having with video recording and playback. Thanks for your question! (NS)

Video playback seems to be a general weakness on the phone. I have experienced occasional glitches as well as battery drainage. It could be that the hardware (imaging processor) is weak.

Do a factory reset and see if it works

I'd actually like to raise awareness about this issue, my device works great other than this video issue arising and is progressively getting more annoying every time it happens.
There was this previous thread where, someone else had this problem and someone said that it was a "Known Bug", but I'm not sure where the source for that information is. Thread HERE.
I've done two factory resets since I got the phone in hopes that the problem clears up but it still happens from time to time, and the only way to fix it is to reboot the phone.
A summary of the issue is this:
- Youtube videos only load, but don't play. If you have youtube red, the video plays once you leave the app and audio only plays in the background, and when you return to the youtube app the video continues to play, audio only, with a black screen.
- Playing recorded videos from the video app, or any video app for that matter (Built in Video app, MX Player), videos only show a black screen, and plays audio only.
- Playing videos in Chrome, or anything that uses the android WebView (Such as Reddit while looking at GfyCat''s), doesn't load or shows a black screen
- The only way to get it all working again is to Reboot the device. However, in some rare cases, it magically starts working again.
I did speak to a live support agent on the honor website (David B) about the problem about a week ago in order to try to raise awareness of this issue, in hopes that someone takes notice and finds a workaround or fix for the problem.
I know for a fact that this issue isn't caused by Root, Xposed or anything related to unlocking the bootloader as the issue happened with a fresh restore, and an unmodified device a few days into owning my honor 8.
In conclusion, we need to see and know how many total are having this problem, and how many people haven't had this issue at all, just to ensure that those having the problem (Like me) don't have a defective unit. If only a small percentage of us are experiencing this issue then there is a possibility that those who have this issue like me have a defective device and would need to take action quickly to somehow obtain a new device.
P.S: I've been trying to figure out what triggers this issue to happen and what 'Magically' fixes it while the device is on, without rebooting, ever since I got my device. I'll report back if I ever come across something significant
Update Sept22: I can confirm that there is some issue happening with the hardware decoder as in MX Player video doesn't play when HW Decode is selected but works when SW Decode is selected. Still trying to figure out how to get it working again from its broken state without having to reboot the phone

It seems that there is a software issue which makes the phone unable to use HW decoders correctly

its a reported problem with honor 8, many users are facing the same issue, hope honor fixes it soon with a software patch.

It released an update for both US and EU model, now it's time to wait and see

minigreen said:
Do a factory reset and see if it works
Click to expand...
Click to collapse
factory reset would solve the issue for a day or two, as it would reappear again

minigreen said:
Do a factory reset and see if it works
Click to expand...
Click to collapse
Members reported that even a factory reset wouldn't solve it

When streaming a video my fault is. It plays a bit the video pauses but audio continues as normal. This can be fixed by rewinding or fastforwarding a little but same happens again ever so often 3 times per half hour playback

raazaonex said:
When streaming a video my fault is. It plays a bit the video pauses but audio continues as normal. This can be fixed by rewinding or fastforwarding a little but same happens again ever so often 3 times per half hour playback
Click to expand...
Click to collapse
wait for the update, maybe it will be fixed

raazaonex said:
When streaming a video my fault is. It plays a bit the video pauses but audio continues as normal. This can be fixed by rewinding or fastforwarding a little but same happens again ever so often 3 times per half hour playback
Click to expand...
Click to collapse
You may receive an update, but I don't know if it fixes the issue

raazaonex said:
When streaming a video my fault is. It plays a bit the video pauses but audio continues as normal. This can be fixed by rewinding or fastforwarding a little but same happens again ever so often 3 times per half hour playback
Click to expand...
Click to collapse
Pester Honor team for a fix to this software issue through their FB and their official forums. A bugfix update will do the need.

I know updates etc talking to Honor n that .If enough of us complain on here it could be considered to link them to here to see for them self errors in software... infanct I know a couple of official Honor mods are actually on this forum. We want them to go nag the heads of swu

I just talked to Miles of the hihonor website live chat, and he told me the following:
When asking about the bug:
Miles S 07:32:56 pm
Ah! Yes, our team is aware of the bug and are planning on patching it soon.
Click to expand...
Click to collapse
Asked for an ETA and specified my model FRD-L04:
Miles S 07:35:24 pm
So, no ETA as of yet, just a message letting us know that our team is on it and it will be patched soon.
Thank you, we found that it's the US model and it's an android bug.
No worries though, we'
We'll get this patched up as soon as we can.
Click to expand...
Click to collapse
Great solid phone for a great price but just this one bug which is driving me nuts haha, hopefully in the coming weeks it'll be patched!

[HELP] Camera won't work after Android 11 Update + Possible Cause?

I was previously on android 10 i believe just a few days ago and my camera was working just fine. The other day I got a notification telling me to update to android 11...so i did and didn't think anything of it.
I use my camera alot for photography so this is very important to me, google camera or any app that uses your camera no longer works.
Example 1: As soon as I launch google camera it just crashes.
Example 2: Snapchat, instagram, or any other apps just give me the error like "snapchat was unable to open the camera".
I know a lot of people are getting this same issue because if you go to the play store and go to google camera app and sort reviews by recent tons of users are experiencing this.
I have two theories on what's causing this.
Theory 1: I've been using an app called "lens cap - disable camera" for over a year now just for peace of mind, I guess it used some sort of device administrator priveledges to block all apps from accessing the camera.
I believe I had the lens cap on (camera disabled) before and when I started updating to android 11 and I think that may have caused a weird break in permissions that somehow has me permanently unable to use the camera anymore.
The reason why this is something I suspect is because according to the developer of that app "android 11 removed most of the functionality of device administrator in favor of enterprise work profiles" (not sure what this means) but I think for some reason this caused it to get permanently blocked.
I have the github page for the apps source code if anyone can possibly look at it and see what exactly the app was changing in the first place because then maybe that way someone can possibly come up with a way to fix mine and many others cameras.
Edit: Apparently I'm not allowed to post links on a new account but the program can be found on github called LensCap by a user named percula
Theory 2: Android 11 just broke the camera by itself and the lens cap app maybe has nothing to do with it.
Ive already done all the obvious troubleshooting like resetting permission/preferences, restarting in safe mode, uninstalling and reinstalling camera apps + clearing cache and storage etc
Sorry of my formatting or grammar is sloppy at all I've had a long day and I just really want to get this working again

If none of your troubleshooting fixed the issue, I think the next option is to do a full reset (using recovery - not the selection in the settings menu). Another alternative is to flash the full factory image and allow it to factory reset the phone as well.
This will mean loosing all your app data and pictures, etc, so back up before you do it. But I am confident it will fix your issue, regardless of the actual cause.

sic0048 said:
If none of your troubleshooting fixed the issue, I think the next option is to do a full reset (using recovery - not the selection in the settings menu). Another alternative is to flash the full factory image and allow it to factory reset the phone as well.
This will mean loosing all your app data and pictures, etc, so back up before you do it. But I am confident it will fix your issue, regardless of the actual cause.
Click to expand...
Click to collapse
So would you recommend doing "recovery" or "flashing"? Also how do I get to this "recovery" thing,
originally I was thinking about trying to downgrade back to android 10 but from what I remember the steps looked really confusing ;w;
Apparently a lot of people are getting this issue but in the end they said they had to try and RMA it, so I hope recovering or flashing fixes it, kinda worried this update actually permabricked something in my phone.
sorry if its a dumb question I don't know much about phone stuffs
thank you for your response.

There's definitely an issue with android 11 and the camera.
I didnt have any issues on the beta 2, 2.5, or 3. But upon installing the public, official version.. the camera fails. I've tried 2 factory resets. I've installed the ota.zip via adb sideload. And then did a complete format and install of the full image.
Here's what issue I'm having, personally:
When I open the gcam app, it freezes for about 15 seconds. Then I get the "not responding" screen. If I hit wait, about 15 second later, I get the camera on and it's images are on the screen. But it's so laggy that it's not even functional. For instance, If I try to zoom in, it's about 20 seconds until it actually does. Same for taking a picture. I have sent bug reports to them.
I'm gonna downgrade to a better/smoother version. Probably a custom android 10.
Like others, I use it24/7. The pixel 3a is an incredible camera. I hope it's fixed soon.

I don't even know where to post, I came here looking for a solution, but looks like there may be none, other than going back to Android 10 and never ever installing any kind of update on this phone.
I bought the 3a because of the camera, and because I was taking crappy quality pix of my toddler with my previous phone. A9 worked great, A10 worked great. Camera almost instant, switching from Camera, to Video to Portrait, no problem. Message that A11 is available, so hey why not, it's not IOS. Wrong. It totally screwed me, the camera takes from 1-8 seconds to start, to switch between modes. If I double click power when locked camera start (with delays), I then turn it off using power button, when I unlock the phone the camera app is open.
Sometimes when I open it a second time it stays on the setting I chose before (i.e. portrait, or video - not camera default - this would be a nice toggle in the options though - say if you always shoot portrait).
Portrait mode has reversed the picture order (left/right - blur/no blur).
I have missed many shots of my little one since I've upgraded because of this garbage update.
I have a lot of apps that aren't the "latest" version, that work as I need them to; can someone suggest an app that will let me back up my exact versions, then reinstall them after? I have no idea if such a backup/restore app could also save the app data; I don't have root
Also, if someone could point me to a post which shows the way to switch back to Android 10, step by step, I would appreciate it. If I need to reload all the apps and info, I might as well go back to a known working version.
I have also noticed that some other apps are acting funky now. A once rock stable and reliable phone, these days I just want to throw it straight down at the pavement with all my strength... often...

I have the same issue. Have you resolved it yet. My camera app is working but other app using camera gives error.i had also lenscap and problem arised after update to android 11