How can I fix the subtitle problem on my phone? - Samsung Galaxy S8+ Questions & Answers

Any time I use Netflix to try and watch something with subtitles, I can't because the subs slope down the screen and I can't read what the characters are saying. Unless there's two lines of dialog, I can't read any of it because the infinity screen cuts half of it off. If anyone could help, that would amazing. More than half the shows I watch are subtitled, so this a huge deal breaker for me if I can't find a way to fix it.

sisterofdionysis said:
Any time I use Netflix to try and watch something with subtitles, I can't because the subs slope down the screen and I can't read what the characters are saying. Unless there's two lines of dialog, I can't read any of it because the infinity screen cuts half of it off. If anyone could help, that would amazing. More than half the shows I watch are subtitled, so this a huge deal breaker for me if I can't find a way to fix it.
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I don't have that problem at all. The bottom of the subtitles are a good centimetre away from the edge even with 2 lines of text on screen. I've just checked this by flicking through a few random shows. My Netflix version is 5.1.2 build 17106.
Edit: I'm selecting English subtitles

daveuk87 said:
I don't have that problem at all. The bottom of the subtitles are a good centimetre away from the edge even with 2 lines of text on screen. I've just checked this by flicking through a few random shows. My Netflix version is 5.1.2 build 17106.
Edit: I'm selecting English subtitles
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Hey. I was actually able to fix it. Thanks =)

sisterofdionysis said:
Hey. I was actually able to fix it. Thanks =)
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Do you mind sharing how you fixed it? I'm having the same issue

Same problem.

Related

[Q] Videos not playing anymore from gallery (solved)

Hello!
Weird problem occured today. Any of the videos I have on gallery wont play anymore. When I click the preview image from the video screen just darkens a little bit and then nothing happens?!! When I touch the screen the second time it lightens up again?!
It used to work before. Couple days ago I watched few videos throught gallery which I recorded with HTC desire. When I pressed the preview image a pop up window showed up which asked which player I want to use, either the stock player or MX video player that I also have installed. And it worked just fine no matter which one I used.
Now there is no pop up anymore, it just darkens. And yes Iam trying to watch the same videos which worked before. Even if I record a video with the TF's own camera it wont play it when I try to open it up either from gallery or from file manager.
If I open the MX video player and launch the video throught there it works, but why it doesnt launch it from anywhere else?
Any help is appreciated!
Edit: Stock 3.2 android, so its not rooted.
Forgive me if this is a dumb question...have you tried to restart it? When mine does that I end up having to restart to get things working again. If you have tried that then Im not sure...
klept0 said:
Forgive me if this is a dumb question...have you tried to restart it? When mine does that I end up having to restart to get things working again. If you have tried that then Im not sure...
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Yes I have restarted it.
Man this is getting even more weird. I received email about your reply and when I tryed to press the link from Gmail app which would direct me to this thread screen just darkened again just like with the video. No pop up asking which browser I want to use, it just darkens and lights up when I press the screen again?!?
One other option is this...try rotating the screen and see if the menu pops up for you.
If you have installed any 3rd party browsers, try uninstalling them and see if this resolves your issue. Let me know so I can keep looking for ya if not!
klept0 said:
One other option is this...try rotating the screen and see if the menu pops up for you.
If you have installed any 3rd party browsers, try uninstalling them and see if this resolves your issue. Let me know so I can keep looking for ya if not!
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Heh, I think I got it solved now. I unmounted TF from the dock in order to try that screen rotation and decided to see if the email thing works. And it did, so does the videos now! I hooked up it on the dock again and everything seems to be working again.
I didnt even rotate the screen, seems like just unmounting and mounting it on the dock did the trick. Thanks.
No prob man, I noticed when I searched google it was a problem in general with the 3.2 update on a few devices. Glad you got it fixed!

Video Question

When recording video on the slide I have two vertical black rectangle boxes either side of the video when uploaded to Youtube. It's roughly 1/3 video in the middle with 1/3 either side as a black rectangle.
I've tried all the different screen resolutions with no luck.
Am I missing something blindingly obvious?
Do you have an example?
I have never seen mine do that.
jsyi84 said:
Do you have an example?
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My bad : http://www.youtube.com/watch?v=sclRpcXMRw0
That wasn't shot with my phone but that's the same result.
I've been through every setting I can find and can't seem to figure it out.
If someone has their video recorder working correctly and could post their settings i'd be most grateful.
Your holding the phone wrong. It is designed to be held horizontally not vertical. If you hold it that way you cant get the aspect ratio correct when it is processed for YouTube causing those black spaces your talking about.
Here is one I did holding it correctly.
http://www.youtube.com/watch?v=-1FnA7sKYVo
Techlvr said:
Your holding the phone wrong. It is designed to be held horizontally not vertical. If you hold it that way you cant get the aspect ratio correct when it is processed for YouTube causing those black spaces your talking about.
Here is one I did holding it correctly.
http://www.youtube.com/watch?v=-1FnA7sKYVo
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Thanks for the reply, but when I do as you suggest I get the black boxes top and bottom instead of left and right.
Are you uploading the video directly to YouTube? Are you using a program or something to process it before you upload? If your using something to edit the video first just make sure to set the Aspect ratio correctly. I use Cyber Link Power Director and it automatically selects the correct aspect ratio. It uses 16:9. As far as uploading directly I am not sure I have ever done that actually but you would think YouTube would get it right when the video is processed. I will have to try and see for myself.
I had this issue with the regular camera, not just the camcorder, but not as extreme..
Here's a pic I took for a Wikia I'm on..
http://images1.wikia.nocookie.net/_...hbox/images/6/6e/62VWBeetlemetallicorange.jpg
As you can see, there's a black bar on the right side. It only happened once so who knows..?
p.s., I've taken hundreds of photos with the camera so it's not a "holding it wrong" issue

White line flashes bottom of screen during video playback!

Hi
Not sure if it's just me but I am seeing occasionally a white line flash on the bottom/side of screen for a split second. This happens on YouTube videos, movies downloaded and videos recorded.
Anyone else notice this?
I haven't noticed it yet but I have read about this issue on other xperia forums.
ali_bobo said:
Hi
Not sure if it's just me but I am seeing occasionally a white line flash on the bottom/side of screen for a split second. This happens on YouTube videos, movies downloaded and videos recorded.
Anyone else notice this?
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Maybe that's a unlocked BL issue ?
Wrong post.. my bad

Edges are being cut/shorten on Instagram

Hello guys,
I am fairly new with Huawei phones and phones with a notch.
Especially when using Instagram (browisng stories), the sides of the app are being cut, like the image is just smaller than on a normal/different phone. So if there is a text just on the edge, it would be cut and you would not be able to read it.
I was wondering if there is anyway to fix it.
I heared there is something like "fullscreen mode" for apps, but when I go to Settings and click it, Instagram is not on the list. Could I disable it (cause maybe it is enabled), just for this specific app?
No root etc.
Kind regards!
Larlen said:
Hello guys,
I am fairly new with Huawei phones and phones with a notch.
Especially when using Instagram (browisng stories), the sides of the app are being cut, like the image is just smaller than on a normal/different phone. So if there is a text just on the edge, it would be cut and you would not be able to read it.
I was wondering if there is anyway to fix it.
I heared there is something like "fullscreen mode" for apps, but when I go to Settings and click it, Instagram is not on the list. Could I disable it (cause maybe it is enabled), just for this specific app?
No root etc.
Kind regards!
Click to expand...
Click to collapse
Im experiencing the exact same issue. What you can do is hiding the noth in system settings. Then you`ll get Insta (including stories) in fullscreen. BUT: Then the buttons for Text, Pen, image dont react to your touches. Its a complete mess. Can you confirm the problems with touch in hide notch mode?
I will check my IG app in a sec, but I think fullscreen mode is only available for apps that don't support the display.
I think apps like IG that natively 'support' these displays just don't display in the fullscreen mode settings.
_richyg_ said:
Im experiencing the exact same issue. What you can do is hiding the noth in system settings. Then you`ll get Insta (including stories) in fullscreen. BUT: Then the buttons for Text, Pen, image dont react to your touches. Its a complete mess. Can you confirm the problems with touch in hide notch mode?
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The problem still occurs with hide notch mode ON, it is a bit better, but still edges on the sides are being cropped.
@Ephixi4 yeah I reinstalled the app, but fullscreen is not an option for IG. So it seems like it is either problem with a ROM or IG problem with not displaying their content properly for different res/notches.
Larlen said:
The problem still occurs with hide notch mode ON, it is a bit better, but still edges on the sides are being cropped.
@Ephixi4 yeah I reinstalled the app, but fullscreen is not an option for IG. So it seems like it is either problem with a ROM or IG problem with not displaying their content properly for different res/notches.
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Yes, I checked that, too. It doesnt show the entire screen. Did you check if the buttons work properly, when hiding notch is enabled?
_richyg_ said:
Yes, I checked that, too. It doesnt show the entire screen. Did you check if the buttons work properly, when hiding notch is enabled?
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I use the finger print scanner instead of navigation bar, that seems to work just fine.
I really wonder if it's OS issue for cropping app like that or IG.
Hoping for workaround soon.
@Larlen so I have notch visible but I have my soft keys hidden and I use the fingerprint scanner as navigation button.
Had no issues with IG app, maybe because of that?
But it seems more that the app is not very well designed to fit these screens and notch. When you want to edit a picture the brightness toggle is cropped because of the notch.
Sent from my EML-L29 using XDA Labs
It doesn't seem to be an issue with the notch, rather an issue with the screen ratio, with the notch not hidden it's 18.7/9, and with it hidden its 18/9, and it looks like alot of the apps are not optimized for 2/1 screen ratios yet
Larlen said:
I use the finger print scanner instead of navigation bar, that seems to work just fine.
I really wonder if it's OS issue for cropping app like that or IG.
Hoping for workaround soon.
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Well, I wasnt talking about the system navigation. I use the fingerprint sensor, too. I was talking about the Instagram Buttons in Story Mode, when hiding the notch. The Buttons for editing a story pic, before you actually post it.
These Buttons (for inserting a text, or a gif etc) dont really work...
Can yoo confirm? or dont you guys just dont use instagram storys?
_richyg_ said:
Well, I wasnt talking about the system navigation. I use the fingerprint sensor, too. I was talking about the Instagram Buttons in Story Mode, when hiding the notch. The Buttons for editing a story pic, before you actually post it.
These Buttons (for inserting a text, or a gif etc) dont really work...
Can yoo confirm? or dont you guys just dont use instagram storys?
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I can confirm this. The story buttons are not responsive. I can get them to work sometimes after tapping on them continuously but it's super annoying. However, I found out that swiping up opens the sticker menu so that's a workaround at least.
gtsim9 said:
I can confirm this. The story buttons are not responsive. I can get them to work sometimes after tapping on them continuously but it's super annoying. However, I found out that swiping up opens the sticker menu so that's a workaround at least.
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Well, yes, but when I swipe up and see the emojis, they dont react neither...
Have the same issue. The buttons are not responsive because they are in the notch area. I've found they do work when you tap below the buttons as if they were below the notch area. The phone thinks the are still in the same spot as usually but it shows them in the top corner.
My insta stories also cuts of edges from pictures I made vertically. It's because of the screen ratio. I can't get them right even if I cut it the right ratio with an other app.
Why instagram still did not updated the app. The problem annoys too much. Anyone knows a workaround?
I use the fingerprint sensor to navigate and not the classic Android bottom bar.
I just tried right now on a story: if I use instead the classic bottom bar, I can see the whole story. If I hide the bottom bar, then the story takes the full screen and it crops the edges, right and left...
As someone said, it has to do with developers and not the phone I guess.
I hope IG will fix it soon
hey guys i am using the nova3i and have the same problem. What sux more that my friend told me that even my stories are being cropped once seen by them on their devices .

HBO Go app desync video/audio

Not sure if this is the place to ask, but as the title says i'm having bad desync issues with HBO Go only. Tryed turning the Xperia sound & video enhancement features on/off but that dit fix anything.
Does anyone have any ideas on how to fix this?
Mine doesn't have the desync issue. But can't make it stretch to full screen.
viperc said:
Mine doesn't have the desync issue. But can't make it stretch to full screen.
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I sometimes have that issue with Youtube, i can make it full screen but the zoom feature doesn't always work for some odd reason...
xcascax said:
I sometimes have that issue with Youtube, i can make it full screen but the zoom feature doesn't always work for some odd reason...
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Click to collapse
Yes, I'm having the same issue for youtube as well. I'm using youtube vanced though. I have to toggle the full screen option in the settings for it to work again.

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