Cannot factory/master/soft reset - Xperia Z3 Q&A, Help & Troubleshooting

I've tried to reset my locked phone with every method that I found and it still doesn't work. My Xperia Z3 D6603 is locked with a password I can't remember. I've tried pressing the yellow button near the SIM card, I've tried the code with *#*# at the beginning, I've tried installing PC and Xperia Companion, I've tried pressing the power and volume down button; the volume up and down and the power button after. I don't understand why it doesn't work for my phone!! I'm desperate! I want to recover my phone, I can't do anything with it. I can't seem to find a solution. PLEASE HELP ME SOON!

Problem solved. I successfully reset it from the PC Companion, even though I lost my data, at least I got my phone to work again.

Related

Xperia L stuck at logo and auto restart

Hi, I have a Sony Xperia L C2104 which happens to have a booting problem. I was playing a game on my phone when suddenly the phone shutdown but itself and now it is stuck or happen to restart or shutdown itself. Sometime the phone start by itself but does not pass the Sony logo and sometime it by passes the Sony logo and then Sony Animation starts but sadly shuts down itself again. I have tried updating the phone couple of times even if it says it has the latest version. I tried to hard reset by pressing the Volume UP+DOWN and the power button but still fails, so thus I cannot get the boot menu/recovery option. I also dont know whether is phone has a unlock BL or lock BL and I dont know whether the phone can be unlock if needed.
Please HELP :crying::crying::crying:
P.S.: About flashtool from Sony, I am still waiting for the confirmation email from them, which I cant wait anymore so here I am.
Go to sony service center
agittan said:
Hi, I have a Sony Xperia L C2104 which happens to have a booting problem. I was playing a game on my phone when suddenly the phone shutdown but itself and now it is stuck or happen to restart or shutdown itself. Sometime the phone start by itself but does not pass the Sony logo and sometime it by passes the Sony logo and then Sony Animation starts but sadly shuts down itself again. I have tried updating the phone couple of times even if it says it has the latest version. I tried to hard reset by pressing the Volume UP+DOWN and the power button but still fails, so thus I cannot get the boot menu/recovery option. I also dont know whether is phone has a unlock BL or lock BL and I dont know whether the phone can be unlock if needed.
Please HELP :crying::crying::crying:
P.S.: About flashtool from Sony, I am still waiting for the confirmation email from them, which I cant wait anymore so here I am.
Click to expand...
Click to collapse
If you havent rooted/unlock take it to service center they will guide you... :good:

[Q] Sony xperia e password forgotten

Hello there,
I have a Sony Experia E. My niece has entered a password accidentally and now it is locked. I tried to hard reset it but the combination 'volume down + power button' doesn't do anything. It just turns the phone on. Also, I tried to hard reset it using the pc companion but that doesn't seem to work either. It doesn't even recognize the phone. So, I can't access the pre-boot menu with none of the standard methods.
Is there maybe an alternative way to get around this problem? I would appreciate any help. Thanks in advance.
malikdomaci said:
Hello there,
I have a Sony Experia E. My niece has entered a password accidentally and now it is locked. I tried to hard reset it but the combination 'volume down + power button' doesn't do anything. It just turns the phone on. Also, I tried to hard reset it using the pc companion but that doesn't seem to work either. It doesn't even recognize the phone. So, I can't access the pre-boot menu with none of the standard methods.
Is there maybe an alternative way to get around this problem? I would appreciate any help. Thanks in advance.
Click to expand...
Click to collapse
did you tried to reflash the ftf with flash tool?
Do you have your BOOTLOADER unlocked?
If YES, there's a simple method to break your PASSWORD..
Let me know your answer..
Sony xperia e
Thank you for your replies.
At the end the only cure I had was to take the phone to a service. After 15 days they've unlocked it and sent it back.
Anyway, thanks again.

[Q] Did I brick my phone?

Hi guys,
I was deactivating apps on my Xperia L (C2105) with Titanium Backup and I think I bricked my phone.
I was deactivating all those apps starting with Xperia and having something to do with that social media bull**** I don't use anyway. So I decided to deactivate them. I might have deactivated Xperia Home accidentally too. After I closed Titanium Backup the screen went dark, only the upper "taskbar" showed up and the Walkman app was running. I shut my phone down and tried to turn it on again. But that's where it gets stuck. I see the Sony logo, then Xperia logo and then that coloured animation and that's it. It gets stuck from this point on.
I tried all button combinations like Volume + and Power or Volume - and Power but it didn't work. When I press Volume + AND - and Power nothing happens. But after this even just pressing the Power button won't work. I have to take out the battery and then Power button works again.
Is there any way I can recover my phone without flashing it?
If not, can you suggest a good step by step tutorial on how to unbrick my phone?
razzledazzle83 said:
Hi guys,
I was deactivating apps on my Xperia L (C2105) with Titanium Backup and I think I bricked my phone.
I was deactivating all those apps starting with Xperia and having something to do with that social media bull**** I don't use anyway. So I decided to deactivate them. I might have deactivated Xperia Home accidentally too. After I closed Titanium Backup the screen went dark, only the upper "taskbar" showed up and the Walkman app was running. I shut my phone down and tried to turn it on again. But that's where it gets stuck. I see the Sony logo, then Xperia logo and then that coloured animation and that's it. It gets stuck from this point on.
I tried all button combinations like Volume + and Power or Volume - and Power but it didn't work. When I press Volume + AND - and Power nothing happens. But after this even just pressing the Power button won't work. I have to take out the battery and then Power button works again.
Is there any way I can recover my phone without flashing it?
If not, can you suggest a good step by step tutorial on how to unbrick my phone?
Click to expand...
Click to collapse
at this point there is only chance to get phone to work flashing stock fw ftf via flashtool
Flashing_Expert said:
at this point there is only chance to get phone to work flashing stock fw ftf via flashtool
Click to expand...
Click to collapse
Damn it. That's what I feared. Thanks for your quick reply.
Or you may push a launcher to your /system/app through adb...
This happened to me many times...
Sent from the center of the galaxy
Thanks for the tip but I've already flashed my phone with fw version .26. Now it runs like it used to. Battery life is great, I can go 3 days without recharging. And it runs way more smoothly and without bugs. I don't know what Sony changed in .14 and .17 but it's gotten way worse.

Miro bricked after flashing wrong bootloader

Hi,
I don't know what can I do now, perhaps noting. I accidentialy flashed wrong bootloader (from other xperia, not Miro). Now phone seems to be completly bricked, I can't turn it on and my PC does not see any new device after connecting phone to usb. I also tried to remove and insert battery, after this when trying to power on, there is short vibration and nothing more.
Do you have any ideas? Or I simply should to use it as brick, not as phone or put it to my toilet and wash? Thanks.
Can you get in flashmode? Power button down + connect to pc. Flash proper ftf for your phone.
Sent from Xperia M2 D2303
Don't worry, Your phone is not hard bricked. As you mentioned that on starting , phone is vibrating that means there are chances to recover your phone.
1.First go through this guide :Using Flashtool for Xperia devices
2.Download your current stock firmware . Visit this: Miro all official firmwares
3.Install proper drivers as mentioned in the above 1.flashtool guide.
4.Flash the firmware for your phone , according to the above 1. Flastool guide.
5.Wait untill flashing completes. start your device when you are told to do so.
Good luck :good:
Dzepar said:
Can you get in flashmode? Power button down + connect to pc. Flash proper ftf for your phone.
Sent from Xperia M2 D2303
Click to expand...
Click to collapse
It seems I can't. I already tried this, but nothing happens. As far as I know, there should be blue led after connect. But nothing happens and PC can't see any new device.
giaur said:
It seems I can't. I already tried this, but nothing happens. As far as I know, there should be blue led after connect. But nothing happens and PC can't see any new device.
Click to expand...
Click to collapse
You should see green light. Try this :
Pull out battery, hold power button for 10 seconds without battery. Reinstall battery, hold volume button - and connect to usb. Then follow steps that prateek.invasion gave you.
The point is you can flash ftf and restore your phone.
Good luck.
Sent from Xperia M2 D2303
Thanks, I will try. Batteery is not charging, so I need to do this quick, it was not fully charged.
Unfortunatly, I can't do anything. I tried to connect while Volume down + power pressed. But nothing happens, only led flashing with red color. PC can't see any new device after I connect to usb.
Any ideas?
giaur said:
Unfortunatly, I can't do anything. I tried to connect while Volume down + power pressed. But nothing happens, only led flashing with red color. PC can't see any new device after I connect to usb.
Any ideas?
Click to expand...
Click to collapse
I had the same issue with my xperia e after I unlocked the bootloader and installed CWM, the phone just rebooted itself at boot up. If you have installed CWM I suggest you to install a custom rom and a new kernel. That worked for me . Or ofc, if you have warranty you can send it to them. They won't be able to tell if you installed another rom since the pc doesn't recognize the phone.
I don't have cwm... trying to connect to computer with volume down pressed. After this led starts flashing red and computer can't see any device connected
Seems there is no any recovery or I can't put it to recovery mode.

[Q] Hard Reset is not working?

Hello!
I try to hard reset my sister phone today using this methods:
- Pc Companion
- Vol up + power button
I even try flashtool and emmy to help me remove this lock screen (my sister changed it and now she don't remember...)
I also can not unlock bootloader with FlashTool.
When I press vol up + power button phone vibrate like this
- 1 time
- 3 time
- 1 time
and it loops like that. one vibration, then three, then one again. What's wrong with my phone? It is possible that phone is locked "harder" becouse she try so many times and fail? Around 150.. USB debug mode is turned off
Of course she don't remember his gmail account details (isn't it obvious) I don't know how to help her, any ideas?
Now, the only solution you have in this scenario is by using the repair option of Sony PC Companion or you can also use flashtool to flash your firmware again.

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