Hello everyone,
When I switch on my Honor 8 it shows an odd screen. It is written "Your device has failed verification and may not work properly. To learn more, visit [I can't post links]". That page has a list of phones but there isn't Honor 8.
If I try to press Volume Up for three seconds the phone goes into eRecevovery mode and it asks me to "Download latest verison and recovery" but after connecting to WiFi and trying to downloand the update it shows "Getting package info failed".
However, if from the initial odd screen I press the power button imy phone starts booting and I can use it without any problems.
Do you know what the "Your device has failed verification" means and how I can solve this problem?
Thanks
Is it brand new phone?
Or you've tried to flash another rom?
This err seems as a common issue with failed update.
netvorCZEK said:
Is it brand new phone?
Or you've tried to flash another rom?
This err seems as a common issue with failed update.
Click to expand...
Click to collapse
My phone is running the stock rom. It is updated to Nougat (FRD-L09C432B389).
There isn't the verizon software update assistant version for Huawei, at least I didn't manage to find it
Are there any possible solutions other than rollback to Marshmello?
simonebonato said:
Are there any possible solutions other than rollback to Marshmello?
Click to expand...
Click to collapse
You can try to rollback through dload method.
Sent from my Honor 8 using XDA Labs
simonebonato said:
Are there any possible solutions other than rollback to Marshmello?
Click to expand...
Click to collapse
Probably no
I have the same problem someone help please
Related
Hi all. Today I purchased an Honor 6x. I am in the UK. The phone has been on all day and I have been tapping the update button like crazy. It seems that I am stuck on EMUI 4.1.3 and Android Marshmallow. Should there be a Nougat update in the UK for this phone? Thanks in advance
muppet2008 said:
Hi all. Today I purchased an Honor 6x. I am in the UK. The phone has been on all day and I have been tapping the update button like crazy. It seems that I am stuck on EMUI 4.1.3 and Android Marshmallow. Should there be a Nougat update in the UK for this phone? Thanks in advance
Click to expand...
Click to collapse
What's your build model?
Sent from my Honor 8 Pro using XDA Labs
Hi Adrian, I. Think this is it.
BLN-L21C432B151
muppet2008 said:
Hi Adrian, I. Think this is it.
BLN-L21C432B151
Click to expand...
Click to collapse
Have a look HERE, latest firmware is B366.
Sent from my Honor 8 Pro using XDA Labs
Ah thanks both. I've just had a look at that site and firmware finder. As there doesn't seem to be an OTA update heading my way I might give firmware finder a bash. Many thanks.
ahsan.mehar1 said:
U should try to upgrade via firmware finder app on play store its work 100% i also upgrade my 6x with this app
Click to expand...
Click to collapse
No, it doesn't work at 100%, often users detect problems of various types after using FF here on XDA, this because it can download even packages that not always match your phone variant...
---------- Post added at 06:28 PM ---------- Previous post was at 06:26 PM ----------
muppet2008 said:
Ah thanks both. I've just had a look at that site and firmware finder. As there doesn't seem to be an OTA update heading my way I might give firmware finder a bash. Many thanks.
Click to expand...
Click to collapse
Updates should be already came out if I'm not wrong, try to force the update by clicking on system uodaye -> 3 dots on the upper right corner -> down latest update. If nothing is found, try to write to Huawei and ask about the most recent update for your build
I have sent Huawei an email requesting information with regards to an update. Obviously I'll get no reply being the weekend so I have been sat here looking at firmware finder. So close to using it. From what I understand it won't void the warranty of the phone if I update using firmware finder. What if the update doesn't work can I revert back to the original version. What if the update bricks the phone? Is that easy to fix?
TIA
ahsan.mehar1 said:
Bro its work 100% via FF application by proxy not manually. With FF application its detect ur build number and show u a valid roms
Click to expand...
Click to collapse
I saw too much times users having problem after that, i can't trust it yet man! (this is only MY opinion, to be clear)
muppet2008 said:
I have sent Huawei an email requesting information with regards to an update. Obviously I'll get no reply being the weekend so I have been sat here looking at firmware finder. So close to using it. From what I understand it won't void the warranty of the phone if I update using firmware finder. What if the update doesn't work can I revert back to the original version. What if the update bricks the phone? Is that easy to fix?
TIA
Click to expand...
Click to collapse
The rollback packages are available only for a limited amount of models at the moment (and i think forever, if Huawei wouldn't upload other packages as they've decided to do) so it could be a pain without a proper TWRP backup. For unbricking, there are some methods for doing that and it could be easy like it couldn't be, it just depends by the problem that could occur.
Ah thanks RedSkull. I might try and kerb my eagerness and see if I get a response from Huawei. This week's a bit busy so probably not the time to try anything risky.
i m not able to install stock recovery i m on twrp AND THERE IS NO OS IN MY PHONE
vendor and product partitions are completely empty
not able to boot at all not installing any rom zip as saying not able to mount vendor
how to flash vendor and product i tried with fastboot but it says remote command not allowed and tried installing stock recoery by fastboot and it installs successfully but when i boot recovery there is only twrp everytime
without stock i cant use dload method and stock is not installing and custom roms are also not installing
Hey guys.
after a download with firmware finder,I found this problem: ????
failed to authenticate installation passage.This package is unauthorized and will be deleted.Please download and install an authorized installation package.
Help me.my build number is b361 and I want to update to b380
Hi, I have a honor 8 that bootloops I can only access to fastboot not in bootloader or recovery. Bootloader is locked, i can't flash anything and i can't unlock it because I don't have the Product ID. The dload and three fingers method doesn't work. What can I try to unbrick it? I can't even turn it off.
OG_Winzer said:
Hi, I have a honor 8 that bootloops I can only access to fastboot not in bootloader or recovery. Bootloader is locked, i can't flash anything and i can't unlock it because I don't have the Product ID. The dload and three fingers method doesn't work. What can I try to unbrick it? I can't even turn it off.
Click to expand...
Click to collapse
Which number of firmware you tried via dload??
Which firmware number you were on before issue??
When you say that the dload method doesn't work, what do you get when you try it ? You have to flash the proper firmware for your phone, otherwise it will deny it, you can maybe use a rollback package.
Try the Huawei tool ... U can fix it easily and you can play around don't panic it's the first thing ...
hassanjavaid8181 said:
Which number of firmware you tried via dload??
Which firmware number you were on before issue??
Click to expand...
Click to collapse
I tried one firmware via dload but the phone doesn't even detect anything there isn't any error it just keeps rebooting. The firmware i need to install is FRD-L09C432B131.
Rayan19997 said:
When you say that the dload method doesn't work, what do you get when you try it ? You have to flash the proper firmware for your phone, otherwise it will deny it, you can maybe use a rollback package.
Click to expand...
Click to collapse
i just does nothing. not any errors or loading. The phone just keeps rebooting.
OG_Winzer said:
i just does nothing. not any errors or loading. The phone just keeps rebooting.
Click to expand...
Click to collapse
Maybe you are doing it wrong. As long as you have a stock boot.img and a stock recovery you should be able to use this method.
luisaet82 said:
Try the Huawei tool ... U can fix it easily and you can play around don't panic it's the first thing ...
Click to expand...
Click to collapse
If you mean Hisuite I already tried it. my PC detects the phone and hisuite launches by itself but then doesn't detect any phones. when I try the rescue tool "resuce mode enter..." appears on the screen but then hisuite says that the phone isn't compatible with the rescue mode.
OG_Winzer said:
If you mean Hisuite I already tried it. my PC detects the phone and hisuite launches by itself but then doesn't detect any phones. when I try the rescue tool "resuce mode enter..." appears on the screen but then hisuite says that the phone isn't compatible with the rescue mode.
Click to expand...
Click to collapse
I think he doesn't mean hisuite but Huawei multi-tool, which is available on xda forums and enable to recover from a brick
Envoyé de mon FRD-L09 en utilisant Tapatalk
Rayan19997 said:
I think he doesn't mean hisuite but Huawei multi-tool, which is available on xda forums and enable to recover from a brick
Envoyé de mon FRD-L09 en utilisant Tapatalk
Click to expand...
Click to collapse
I tried it too but it didn't work. I tried again the dload method and I achieved to access to EMUI. I tried to recover from wifi but it sayd "getting package info failed" I can now use the dload method but it gives me an error "software install failed"
OG_Winzer said:
I tried one firmware via dload but the phone doesn't even detect anything there isn't any error it just keeps rebooting. The firmware i need to install is FRD-L09C432B131.
Click to expand...
Click to collapse
I asked firmware number because you cannot flash lowers firmware number after flashing higher firmware number..
You were on b131??
OG_Winzer said:
I tried it too but it didn't work. I tried again the dload method and I achieved to access to EMUI. I tried to recover from wifi but it sayd "getting package info failed" I can now use the dload method but it gives me an error "software install failed"
Click to expand...
Click to collapse
Alright I think this is a good point , now that you can use the dload method you need to know under which EMUI version you were because the phone won't accept a firmware that is lower or to high compared to your actual EMUI version.
What I did when I was in your case is flashing a rollback package downloaded from honor official site and then flash an old EMUI which is under Android 6.x.
After a few tries you can make it, I hope I've been clear, English isn't my native language
An investment in knowledge pays the best interest.
B.Franklin
Rayan19997 said:
Alright I think this is a good point , now that you can use the dload method you need to know under which EMUI version you were because the phone won't accept a firmware that is lower or to high compared to your actual EMUI version.
What I did when I was in your case is flashing a rollback package downloaded from honor official site and then flash an old EMUI which is under Android 6.x.
After a few tries you can make it, I hope I've been clear, English isn't my native language
An investment in knowledge pays the best interest.
B.Franklin
Click to expand...
Click to collapse
Thanks a lot for your help but I don't really know how but while I was trying to go back to the erecovery menu the phone just boot up and it worked. I did a factory reset because the phone was a bit laggy and now it works.
Lol everything's alright then
An investment in knowledge pays the best interest.
B.Franklin
OG_Winzer said:
I tried it too but it didn't work. I tried again the dload method and I achieved to access to EMUI. I tried to recover from wifi but it sayd "getting package info failed" I can now use the dload method but it gives me an error "software install failed"
Click to expand...
Click to collapse
Ok here i go ... Open the Huawei tool ... And follow steps to install TWRP ...turn of the phone , once it's off hold the volume button down then connect the phone to the PC that would take to some type of fastboot ! Flash recovery the 2 option .... Reboot into TWRP .. from the Huawei tool u would see and option of stock i think there u can copy the recovery OEM info system and boot option flash them all one by one .... Reboot the phone ... And you would be redirected to recovery from WiFi and now it would work since u flash the OEM info now the phone knows what to look for u won't get the getting info failed ... And that's it just makes sure u have a good stable WiFi connection ...
And like a said the more calm and relax u do these the better the first time I screw the phone I almost get a heart atack :crying: it's easy
Unable to get Product ID - Honor 8
hassanjavaid8181 said:
Which number of firmware you tried via dload??
Which firmware number you were on before issue??
Click to expand...
Click to collapse
My Honor 8 broke after it downloaded and installed the very first update. Since the failed 'update' I am NOT able to access Android at all. The phone was stuck on the Huawei eRecovery screen which fails to connect via wi-fi and is unable to connect or retrieve any information from the server to update and repair the phone. I was able to use a 'roll-back' package and install the stock firmware (FRD-AL10), but since I have done the roll-back and restored the stock firmware the phone boots to the first screen where you select your 'Region', then the 'Language', WiFi connection, Agree to the Terms & Conditions, then skip the following steps for Cloud and something else - after all this it goes back to the 'REGION' selection screen, then again the Language selection screen and so on - it just loops and never boots into Android.
Thus I am unable to get the Product ID, the unlock code, etc.
The phone is still locked and UNrooted as all the other solutions rely on the phone being UNlocked and Rooted - but since I DON'T have access to Android I cannot do anything with the phone.
Can someone help me to retrieve the Product ID from an essentially 'DEAD' Honor 8 phone??
---------- Post added at 06:47 PM ---------- Previous post was at 06:38 PM ----------
OG_Winzer said:
Thanks a lot for your help but I don't really know how but while I was trying to go back to the erecovery menu the phone just boot up and it worked. I did a factory reset because the phone was a bit laggy and now it works.
Click to expand...
Click to collapse
I have followed this 'dload' process to load the stock 'FRD-AL10 - ...C00B135' onto my Honor 8, it completes successfully then the phone reboots to where I have to select the Region, then Language, then WiFi, then agree to the Agreement, etc.. then the phone 'loops' back to the Region, Language, WiFi, selection and everything from start.
Is there a way to get past this 'loop' to the point where the phone actually boots into Android?? I cannot access the Product ID, unlock or root the phone.
Any help will be appreciated, thanks.
"Your device has failed verification..." after Firmware Finder update [SOLVED]
Hello to everyone!!
I have a problem with my Honor 8, it is the FRD-L09 model firmware B394.
I installed Firmware Finder from Playstore and tried to downloaded the B402 version, it downloaded a lot of packages ota and then tried to install the update without success.
After that, when I turn on the phone, there is this message. If I push the power button the phone starts.
I don't know if it can be useful but if I go into fastboot mode the phone says: phone unlocked and frp locked, but I haven't unlock the bootloader. The phone is new, purchase from the honor site.
Thank you in advance!!
EDIT: I was able to resolve the problem with the rollback guide of huawei, flashing MM via dload!!
When you update with FF, I recommend to use the change DNS thing. Just for the future.
Days Tech said:
When you update with FF, I recommend to use the change DNS thing. Just for the future.
Click to expand...
Click to collapse
I used that option, I did this before on the honor of my friend without issues. I don't understand what happened
xxfraxx said:
I used that option, I did this before on the honor of my friend without issues. I don't understand what happened
Click to expand...
Click to collapse
You can try to reinstall EMUI on it. There is a guide called "back to emui from custom roms", which requires the openkirin twrp, though. Anyway, did you check that you have firmware access with IMEI?
Days Tech said:
You can try to reinstall EMUI on it. There is a guide called "back to emui from custom roms", which requires the openkirin twrp, though. Anyway, did you check that you have firmware access with IMEI?
Click to expand...
Click to collapse
Yes, I checked it before start the update
EDIT: Can I use the restore option into Hisuite?
When using either option, in System Update press the 3dot menu and select full package. This will download one large update rather than the multiple OTA files.
linkazoid said:
When using either option, in System Update press the 3dot menu and select full package. This will download one large update rather than the multiple OTA files.
Click to expand...
Click to collapse
I will do that, thanks!!
There is no way to fix this problem?
EDIT: I was able to resolve the problem with the rollback guide of huawei, flashing MM via dload!!
xxfraxx said:
Hello to everyone!!
I have a problem with my Honor 8, it is the FRD-L09 model firmware B394.
I installed Firmware Finder from Playstore and tried to downloaded the B402 version, it downloaded a lot of packages ota and then tried to install the update without success.
After that, when I turn on the phone, there is this message. If I push the power button the phone starts.
I don't know if it can be useful but if I go into fastboot mode the phone says: phone unlocked and frp locked, but I haven't unlock the bootloader. The phone is new, purchase from the honor site.
Thank you in advance!!
Click to expand...
Click to collapse
Typically you get this problem when you install an update without locking the bootloader.. This happened with me couple of weeks back.. I think happens, cos during the process of the update the bootloader gets locked, but it doesnt come up on the fastboot (donno why)
I just unlocked the bootloader using the OEM code and voila it worked... I was able to get ride of this message as well as root the phone.. Do try and let me know!
@kishorev
have you asked OEM code from huawei site?
Hnktc said:
@kishorev
have you asked OEM code from huawei site?
Click to expand...
Click to collapse
Yes the bootloader unlock code..
I use mate 8 L29c636b180, version 6 android, i have updated firmware with fimware finder in android 7 version NRD 90M Test- keys, but bluetooth error, now i want to go back to old version please help me or have tutorial article .
I have done the following steps, after installing rollback is like this.
The L29C636B180 can not be found on the internet. I installed the L29C636B211, ..330 all failed at 5%
The phone was open but I had a hard time getting into google verification using google voice because there was no keyboard.
The current version of this android rollback does not have a keyboard, clock, notes, software update button.
At start an appear error "your device has failed verification and may not work properly "
Not have factory reset
Pls thankssss
phambahoanganh said:
I use mate 8 L29c636b180, version 6 android, i have updated firmware with fimware finder in android 7 version NRD 90M Test- keys, but bluetooth error, now i want to go back to old version please help me or have tutorial article .
I have done the following steps, after installing rollback is like this.
The L29C636B180 can not be found on the internet. I installed the L29C636B211, ..330 all failed at 5%
The phone was open but I had a hard time getting into google verification using google voice because there was no keyboard.
The current version of this android rollback does not have a keyboard, clock, notes, software update button.
At start an appear error "your device has failed verification and may not work properly "
Not have factory reset
Pls thankssss
Click to expand...
Click to collapse
Where do you put the UPDATE.APP?
ceriqdesign said:
Where do you put the UPDATE.APP?
Click to expand...
Click to collapse
hello, i put update.app in the dload folder ... does my phone already works but it fails to apply the theme. although it does "apply the theme". I fix it by unlocking the bootloader and flash userdata.img but still can not fix it.
Sorry bro..long time not online..did your Mate 8 already fixed?
I have a seemingly stupid but still annoying problem. As many of you know Android 8 + EMUI 8 came out this summer and I have updated my Honor8. Everything works well, even better (especially with regard to the battery) apart from a problem, quite annoying. I have seen that everyone around complains about the same problem, so it is clear that both a build bug and not a local problem.
Basically ... the bluetooth link with the multimedia system of my car doesn't work as it should, while it worked well with the 7.0.
Tracknames, music infos disappears, sometimes it connects regularly, starting the music, sometimes nothing happens, sometimes the music passes from the car speakers to smartphone (!!)... in short, manage the music in the car It has become a big problem!
I tried all possible options; reset pairing, reset bluetooth, clear cache, activate the developer options to control some low-level aspects of bluetooth, and finally installed Bluetooth Auto Connect which also has several advanced options. Nothing works. In the meantime an update of 8.0 has been released (mine is the buiold 521). The update came out in September ... maybe (MAYBE) this update fixes all bluetooth issues (but i don't have any detailed info about). Until today I have not received any updates and normally I check new version regularly every day. At this point I decided to return to Nougat!
And here the adventure begins!
I CANNOT IN ANY WAY do the downgrade.
What I tried:
- through HiSuite. The "back to previous version" option appears random (rarely); normally the program tells me "the system is up to date". Once appeared I tried to run the procedure, but after the decompression it gives me an error "error updating".
- by standard Rollback procedure. Using a microSD and putting the full version of Nougate in the dload folder. The installation starts but stops almost immediately with the same "update cannot be applied" error.
At this point I am desperate. I cannot update Oreo, I can't go back to Nougat and meanwhile the bluetooth still doesn't work with my car. Remember that before Oreo, everything worked very well!
What can I do? Can you help me?
Thank you
hi / i can help u / pls say me this:
your region(Ru/Eu/Cn.......)
your model( FRD-L09/L19/L04........)
Your Build number
and which build you upgrade to emui 8
m2relax said:
hi / i can help u / pls say me this:
your region(Ru/Eu/Cn.......)
your model( FRD-L09/L19/L04........)
Your Build number
and which build you upgrade to emui 8
Click to expand...
Click to collapse
Region: EU
Model: FRD-L09
Build: 8.0.0.521 (C432)
Previous Build: don't remember. It was Nougat, and I've upgraded around the first week of September. From that day I haven't received/applied any patch, because nothing appears until now.
This morning I've tried again with HiSuite. As usual it says I'm running the latest version and it doesn't offer any downgrade option .
Thelothian said:
Region: EU
Model: FRD-L09
Build: 8.0.0.521 (C432)
Previous Build: don't remember. It was Nougat, and I've upgraded around the first week of September. From that day I haven't received/applied any patch, because nothing appears until now.
This morning I've tried again with HiSuite. As usual it says I'm running the latest version and it doesn't offer any downgrade option .
Click to expand...
Click to collapse
dont worry/ do u change region of your phone past?
m2relax said:
dont worry/ do u change region of your phone past?
Click to expand...
Click to collapse
Never. And never jailbroken or rooted...
Thelothian said:
Never. And never jailbroken or rooted...
Click to expand...
Click to collapse
ok / pls do this work step by step :
1-Get Unlock Code for your Phone
2-Unlock your phone with Unlock Code
3-install TWRP recovery
4-after install TWRP notice me to send a file for u ( u must flash it from recovery TWRP )
5-after flashing u most install recovery stock
6-End and your problem is done! :fingers-crossed:
m2relax said:
ok / pls do this work step by step :
1-Get Unlock Code for your Phone
2-Unlock your phone with Unlock Code
3-install TWRP recovery
4-after install TWRP notice me to send a file for u ( u must flash it from recovery TWRP )
5-after flashing u most install recovery stock
6-End and your problem is done! :fingers-crossed:
Click to expand...
Click to collapse
I Heard TWRP doesn't work well on Oreo...
CurlyApple said:
I Heard TWRP doesn't work well on Oreo...
Click to expand...
Click to collapse
no if you use multi tools 8 for install twrp its work perfectly on oero
m2relax said:
no if you use multi tools 8 for install twrp its work perfectly on oero
Click to expand...
Click to collapse
The more you know...
Finally I've decide to try updating to 8.0.0.562. After a month of tries, fails (damn Huawei and his stupid update system), errors and a lot of other stupid things, I was finally able to update my Honor hoping the latest version will fix all the problems. It was a enormous waste of time (searching around internet)... but in the end I found a method described here: https://forum.xda-developers.com/huawei-p20-pro/help/p20-pro-bricked-t3868085#4And if you go ahead you should find the correct firmware link (on a Russian site). Although, IMHO, failing with the classic method was due to the impossibility or some bugs in the update system, to unpack the update files on sdcard. So the solution seems to be to leave both the zip and the unpacked folder.The problems with bluetooth remain, but I hope that now there is not to be crazy applying next updates. ATTENTION: the method above is NOT valid for rollback! If you try, you'll brick your Honor.
And finally I've taken an important decision... for me this is the last Huawei/honor device. Next time I'll go to another brand, with a serious update system.
Hello,
I have the same problem whit my honor, bluetooth lost signal random times, and my battery is faster get low, on android 7 i dont feel thees problems. Anyone have an idea how can i downgrade to nougat or marshmallow? My phone infos:
-FRD-L09 8.0.0.521(C432), I bought it in Hungary (i think its an EU modell), the phone have an unlocked bootloader, and flashed whit TWRP recovery
Who know the solution, pls reply here or, write me an email. Big thanks
scseke said:
Hello,
I have the same problem whit my honor, bluetooth lost signal random times, and my battery is faster get low, on android 7 i dont feel thees problems. Anyone have an idea how can i downgrade to nougat or marshmallow? My phone infos:
-FRD-L09 8.0.0.521(C432), I bought it in Hungary (i think its an EU modell), the phone have an unlocked bootloader, and flashed whit TWRP recovery
Who know the solution, pls reply here or, write me an email. Big thanks
Click to expand...
Click to collapse
flash this file with twrp and install stock recovery and do reset factor / finally use hisuite to rollback