Cannot boot in download or recover mode. Stuck on grey battery. - Galaxy S6 Q&A, Help & Troubleshooting

I have an S6 that's not rooted. It is model SM-G920R4 from US cellular. It just downloaded and installed a new android version on it's own. I don't know what the new version was going to be. When I checked to see if it was done the screen was off and unresponsive. I tried doing a reset but it didn't work so I plugged it into an outlet and the grey battery with a bolt comes on but no green like its not charging. It still would not turn on so I left it for an hour but still no change. I booted into download mode but not having a file to run I just chose the restart option which took me right back to battery screen. I cannot get into recovery mode at all as it just stays on the battery screen. These are all the options I know to try. Not being able to get into recovery mode makes me think I'm out of options. If anybody could let me know if there's anything else I can do I would appreciate it.
I just tried to get into download mode again and it will not go into that screen. After a couple secs the battery disappears like its going to go into the download screen but it never does. If I let go of the buttons it goes back to the battery.

Not certain but try to let your phone discharge. Even on the battery screen it is bound to run out.
Other things you can try is to plug it into wall outlet and hold ~30 seconds the power button and see if it power offs and then start the device again without charger on it.
I dunno how it's done in the US but if you still have warranty bring it back and check if they can fix it.
If their is a TWRP for your version I suggest you download it and attempt to get into download mode to flash it and then try to get into recovery mode. Otherwise download official firmware and flash that through odin and download mode.

Related

[Q] Cannot get download mode - HELP

I was trying to get 2.2 on my captivate. It got hung and after about an hour, I powered down phone (battery out).
I'm now getting [phone... (!).. COMPUTER] picture
Trying to get back to stock ROM 2.1, but I cannot get device in download mode
I had to use adb to get in download mode originally.
Is it possible I got a phone that doesn't go into download mode based on button combinations? If so, what do I do?
Unplug your phone from USB
Pull battery
Close Odin
Open Odin
Put in battery
Hold both volume buttons (NO POWER) and plug in USB
Hopefully this gets you into download mode
Still Fail
I've been trying that, but without open/close of Odin.
Still failed when I added that step.
get to that screen again: hold volume up/down and power at the same time.
When the screen goes black, then release power button but keep holding down volume up/down
Zilch25 said:
Unplug your phone from USB
Pull battery
Close Odin
Open Odin
Put in battery
Hold both volume buttons (NO POWER) and plug in USB
Hopefully this gets you into download mode
Click to expand...
Click to collapse
Yes, and remember to keep the volume buttons pressed in while plugging in the USB... I always hold them in until the droid/caution sign comes up.
alabamaroping said:
I was trying to get 2.2 on my captivate. It got hung and after about an hour, I powered down phone (battery out).
I'm now getting [phone... (!).. COMPUTER] picture
Trying to get back to stock ROM 2.1, but I cannot get device in download mode
I had to use adb to get in download mode originally.
Is it possible I got a phone that doesn't go into download mode based on button combinations? If so, what do I do?
Click to expand...
Click to collapse
Try the methods prescribed. There are several minor variations but you may have a phone that doesn't do three button recovery. In order to tell, we need some history on your phone. What is the RF Cal date? Were you able to three button into download before? Do you know if it was one of the ones that had the three button problem?
autocorrelation,
I tried that with the usb cable plugged in and without it plugged in.
Still no good.
joeybear23,
I've been trying that all afternoon. Probably about 50 times.
ianwood,
How do I get the RF Cal date? I don't see it under the battery where the S/N is located. I tried to do 3 button recovery to put phone into download mode when trying to install 2.2, but it wouldn't work. I had to use "adb reboot download".
I've never tried it before today. The only issue I've had was that it could NEVER connect to AT&T server to check for an update.
can you get it into recovery mode?
no recovery
No. It won't go into recovery mode either.
The only thing it WILL do is respond to all 3 buttons being pressed by the black screen flash after about 8 seconds.
If you keep holding all 3 buttons will it flash again after the initial black screen? Try releasing the power button and keeping holding vol up/down after the second black screen.
If I keep holding all 3 buttons, it just keeps flashing.
Also tried to let it flash twice (and even more) and releasing power right when it goes to black 2nd (or 3rd) time. Also tried releasing power half way through black screen, and right before black screen re-appears and also just as the screen powers back up. None of them work.
I ran into this yesterday and about freaked out. Don't panic - apparently one of the guys had this happen to them a lot. Take a deep breath, have ODIN open, plug your USB cable in, hold the volume buttons down at the same time, press and hold the power button till you see the phone to computer, and let go. You should get to the download screen again. Good luck; sucks when something like that happens and you don't know what's going on.
I know this wont help much, but I have one of the no 3 button phones, and after 20 minutes of trying all these methods, it did go into d-load mode. Unfortunately, I don't know exactly which combo I used since my brain went into overload when I finally saw the triangle appear. There is hope though, and please PLEASE post which one works for you(I'm afraid to mess with mine until I find a foolproof method)
I had a phone that wouldnt respond to ANY 3 button combo I tried. I bricked it (sorta on purpose) to the phone-!-computer screen and went and replaced the phone at AT&T (under the 30 day deal).
It didnt initially work with the 3-button but after the JH7 OTA DL mode and recovery mode work perfectly now. Also, GPS has been completely spot on when testing on my motorcycle with the phone in my backpack running my tracks.
If you are under the 30-day return policy, bring it in and come up with a good reason as to why they should give you a new phone. If not, then you're sorta SOL....
Zilch25 said:
Unplug your phone from USB
Pull battery
Close Odin
Open Odin
Put in battery
Hold both volume buttons (NO POWER) and plug in USB
Hopefully this gets you into download mode
Click to expand...
Click to collapse
This method just saved my butt!!!
I have never had trouble getting into recovery or download mode until today when I did a dumb thing. The phone would lock at the ATT screen when trying to power on and if the phone was off and I plugged it in to charge it would freeze and the circle logo that comes up before the green charging battery does.
Every method of getting into download or recovery failed up till now.
Thanks Zilch!!!
Hey guys gonna move this to Q&A.
I had this problem a few days ago after updating to 2.2. I tried every single button/usb/battery combo and nothing worked. FORTUNATELY I was within 30 days of purchasing it (I guess there's a silver lining when diving right into "hacking"), and I brought it to the store with the box and receipt and just told them it gave me an error when turning it on (played dumb) and they swapped it out without even testing. If you're over the 30 days then I think you're pretty much SOL... gotta pay for a replacement.
bricked
I declared it to be bricked and took it back to the store. I have only had it 2 weeks, so I basically pulled the same move of playing dumb and they gave me another one without any problem.
I'm wanting to try to see if I can put it in recovery mode and/or download mode with the buttons without even attaching it to anything, but now I'm paranoid about bricking it.
itsjustaphone said:
I know this wont help much, but I have one of the no 3 button phones, and after 20 minutes of trying all these methods, it did go into d-load mode. Unfortunately, I don't know exactly which combo I used since my brain went into overload when I finally saw the triangle appear. There is hope though, and please PLEASE post which one works for you(I'm afraid to mess with mine until I find a foolproof method)
Click to expand...
Click to collapse
Buddy, we need you to remember I'm in the exact position, no combo works and I bricked it after trying to load 2.2
Going into recovery or download will not brick it, its only everything after that point that might get you bricked.

Phone will not boot into recovery

My phone is rooted with stock rom. The only changes are listed below
Froze bloat that was safe
changed bootanimation to stock samsung
replaced some apps with inverted versions of themselves (ex. google +, stock messaging)
Here goes:
I was using navigation and I noticed that my phone was off after I had finished. Nothing worked at all, I could not boot into recovery or download. I connected the phone to a charger and red led flashes and an empty battery appears. The battery was full. I could reboot the phone while on the charger, but it would shut off as soon as it got to the homescreen. While off, If I pressed the home button, the green battery would appear as if it were charging. From here I could boot into recovery and download mode. The phone will only boot into these modes while connected to the charger. Here is where it went bad. I attempted to restore a backup while the phone was on the car charger and my car charger got pulled out in the middle of a restore. No charger meant that the phone shut off mid restore. Now, when I plug in the phone, the red led appears and the empty battery with a circle inside appears and then goes away. This repeats itself over and over and the phone buzzes when the empty battery reappears. I can still boot into download mode but not recovery. If I try to flash the stock samsung rom via odin, it says that it passes, however upon automatic reboot the samsung appears and nothing else. After the samsung appears the phone just continues to buzz every 5 seconds or so as if it is trying to do something. Could it be a bootloop? I have done a ton of searching here and now I am resorting to help! Your time is appreciated and beers on me if you can help me get my phone back to normal.
What Rom/kernel were you using before this happened? If custom, which one?
I have another thread a few posts down with the same topic. I am going to delete this one. I was stock rom and kernel. For some reason the phone will not recognize the battery. I tried a new one at verizon and the same thing. I can now boot into both recovery and download mode when connected to the charger , but the phone shuts off as soon as it boots and shows an empty battery with a circle in the middle. Sometimes it does not make it through the verizon boot animation and sometimes it makes it all the way to the homescreen and I can make a few selections before it turns off. After flashing the stock kernel and rom in odin I believe i am completely stock, however I do not want to chance sending the phone into Verizon. I believe that I saw a thread before this happened to me talking about having to calibrate the battery in some way and it had an item to flash in order to fix the problem. I can not find it now. Any ideas? Now that I can access recovery is there anything else that can be done? Why won't the phone recognize that it has a battery? As soon as I pull it off the charger it shuts off. When it is on the charger it appears to be charging and the green in the battery appears to be at about 80% but the level does not move up or down at all. Thank you for your help ahead of time.

Need Help With Issue After Trying to Boot Into TWRP

So my phone was acting up a bit (Synergy) so I decided to boot into recovery to wipe Cache. Well, phone failed to do so and now it will not boot bck up. I tried holding the volume down, home, andpower buttons and it looks like it wants to go into download mode (I see the warning with the android guy) but then the screen goes black and the phone is off. Even if I try to boot it regularly, the screen/phone shuts off after just a few seconds- It sows the Galaxy S3 logo for a second and then shuts off. I am at a loss because I can't get the phone to stay on long enough to boot up or even go into recovery/download mode. A few side notes: the phone starts automatically every time I put the battery back in, the battery was at around 75% when this started, I use TWRP for recovery. Any help would be greatly appreciated. I just hope I do't have to send it out for Jtag. Thanks in advance!!
Matt
Update: The phone will turn on only with the SD card removed. I guess I need to start looking into that issue.

[Q] Odd Galaxy S3 Power Issues

I honesty don't know how to describe my problem so I guess I will just tell you whats happening and what I know about my phone.
My phone:
Unlocked Verizon Galaxy S3 running CM for recovery, and CyanogenMod 10 for the ROM (Updated with Odin from Jelly Bean).
The issue:
1) Whenever I press the power button the phone completely shuts off. It doesn't just go to the lock screen, it turns off.
2) The phone will not always turn back on.
3) 85% of the time when it doesn't turn on, it boots into the first splash screen and turns off.
4) When I try to put the phone into download or recovery mode the first screen will pop up for about two seconds and then the phone will turn off again. The phone will either shut down on the cancel/download screen for download mode or the first splash screen with the blue text at the top for recovery mode.
5) The other 15% of the time it will reach the CyanogenMod screen, freeze, then shut off.
6) When I put it on the charger, the stock charging icon pops up but then the phone stops charging and shuts off. (It will charge correctly some times)
These things don't just happen if I press the power button. I used a custom app to turn the phone off without the power button and the problems still occurred.
Things I've tried:
1) Replacing the battery.
2) Switching chargers.
3) Leaving the phone on the charger for a while.
4) Taking the battery out for extended amounts of time.
5) Just leaving the phone alone for a while.
No, the power button isn't stuck... I don't think it is
I am aware that the motherboard might need replaced. However, most of the cases I read about involved the phone not turning on/charging at all. If I could get the phone into recovery mode I would clear the cache and see if that worked, if not I would just factory reset the phone. If I could get into download mode, I would flash a stock firmware and be done with it.
This is my second android phone and I've never had this problem before. I did my experimenting with my old Motorola Droid so I could make sure I knew what was safe with my S3 but apparently there is something wrong.
I greatly appreciate any and all help and please do help me
[EDIT #1]
I began hitting the power button against a hard surface and 1 out of 7 times it works. Perhaps the button is stuck.
[EDIT #2]
I am now able to press the power button without the phone turning off. I will still make a back up and sync all of my important media and prepare to have to factory reset and flash a new ROM.

Bootloop and Not showing up on ODIN

I was flashing new nougat king's rom for the s7 edge, however I forgot to untick autoreboot, and ofc, I got phone stuck in a bootloop....
I tried plugging it in, but PC doesn't recognize it at all, nothing like I didn't plug anything in, and OFC it doesn't show up in odin, that is the main problem.
Also I tried to force restart and enter recovery or download mode, nothing is possible, I restart with power+vol down, and when I switch buttons to power+home+ vol up (or down depends what I try to enter) nothing happens. I thought my timing may be a bit off, but I even used a stopwatch to know when it will restart and switch to another combination faster. I tried that many many times.... I saw somebody succeed here, but not me, should I let go of all buttons before pressing another combination? (I tried both anyways, but I am gonna keep trying)
Also my previous rom was note 7 rom, and I got a note saying that they will disable charging of my phone for last few days. I don't know how they are doing it, over OTA update or what?
Phone is Always on now showing "Samsung Galaxy s7 edge powered by android" i can only restart it, I don't know if I should let battery drain and phone turn off, because if I could turn it off, I am sure I would be able to enter recovery or download mode, but I don't know if it will charge when battery is empty, because of that "update" samsung is trying to push to note 7 phones.
Sry for the length, but I stated most things this way, pls help, thanks!!!!
OFC I forgot something, when I plug it in the wall, I don't think it is charging, no led light showing that it is
neky92 said:
I was flashing new nougat king's rom for the s7 edge, however I forgot to untick autoreboot, and ofc, I got phone stuck in a bootloop....
I tried plugging it in, but PC doesn't recognize it at all, nothing like I didn't plug anything in, and OFC it doesn't show up in odin, that is the main problem.
Also I tried to force restart and enter recovery or download mode, nothing is possible, I restart with power+vol down, and when I switch buttons to power+home+ vol up (or down depends what I try to enter) nothing happens. I thought my timing may be a bit off, but I even used a stopwatch to know when it will restart and switch to another combination faster. I tried that many many times.... I saw somebody succeed here, but not me, should I let go of all buttons before pressing another combination? (I tried both anyways, but I am gonna keep trying)
Also my previous rom was note 7 rom, and I got a note saying that they will disable charging of my phone for last few days. I don't know how they are doing it, over OTA update or what?
Phone is Always on now showing "Samsung Galaxy s7 edge powered by android" i can only restart it, I don't know if I should let battery drain and phone turn off, because if I could turn it off, I am sure I would be able to enter recovery or download mode, but I don't know if it will charge when battery is empty, because of that "update" samsung is trying to push to note 7 phones.
Sry for the length, but I stated most things this way, pls help, thanks!!!!
Click to expand...
Click to collapse
Forced close mode
Vol up and Vol down and Power
Then use Samsung Jig to force Download mode

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