Need help - Blu Pure XL

My Pure XL began acting very strange after I dropped it- I've given up on the phone really at this point. I need to retrieve my files from it, but I come to some issues. Firstly, the phone doesn't even turn on 90% of the time. For some reason, if I wait a while and then try, it does start up, and either a) gets stuck at the Blu screen, or if it makes it past this which happens more often than not, b) it goes to Optimizing App X of X. Usually it gets to about 10 or 12 of 185 or 195, then freezes. It's completely unresponsive and the only way to turn it off is by disconnecting the battery. I tried waiting at this frozen state for about an hour and it did not unfreeze. I've been trying to get it to boot for 2 days now, and earlier today it jumped through all the way to about 100 of 185 but then froze. I've tried turning it on in recovery mode, but since I don't know if it will turn on most of the time I forget to turn it on in recovery mode when it does manage to turn on. I feel like not all hope is lost because the phone seems to be functioning for the most part, but I just can't seem to get past the Optimizing app. Currently the phone is not rooted but it has been rooted before.

I've found a fairly reliable way to have it turn on. After being disconnected, it needs to be connected to the charger to turn on. If it is about 80% of the time it will turn on, and I'm now in optimizing apps for quite a while. It hasn't frozen but is quite choppy, but I am at 156 of 194. Fingers crossed...

Sadly, it got stuck at 187 of 194... :/

Now the method with the charger does not work as reliably, and when connected there is a high pitched sound from the phone........

I got another near success, 182 of 187. Will I ever be able to finish them all or is this where the problem lies?

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[Q] Possible battery drain when off

I really don't know if this is possible or not.... but I might need to get some new corduroys after a case of the brown adrenalin with my new sensation.
Got it Friday as could see progress on the rooting and sure enough Revolution came up with the goods same day. Rooted it Saturday.
Fully charged it, switched it off and went back to the HD2 - flip case and car kit arriving today. Really don't wanna damage my new boy toy by pocketing it with car keys etc.
Stone me though I thought I bricked it. Wouldn't switch on this morning - just a dark flicker of the screen. Sweat pouring off my forehead. Never bricked a device and flashed my HD2 & TP2 a million times and my £450 unlocked handset is 3 days old and dead..
Long and the short of it is plugged in the charger again and a few minutes later it powers up - 3% battery.
Is it possible it could drain switched off? Or should I blame the kids for messing with it and deduct my dry cleaning bill from their pocket-money?
After I rooted, I had to do a battery pull until I was able to turn my phone on again, although this doesn't really replicate what problem you had...
The battery does not drain if the phone is turned off.
Question is, was it definitely turned off?
Even if it wasn't, there's no way a full charge is going to drain overnight... Unless you had a Satnav running...
Sent from my HTC Sensation Z710e using XDA Premium App
You're right - it SHOULDN'T... I'd rebooted no problems several times after the rooting. Some OTA update came over and didn't install successfully though.
It'd be very odd (and a warranty issue, get ready to go into rooting reverse) but for now I'm inclined to just blame the kids. Unless anyone else has has similar experiences.
I guess time with it will tell.
EDIT: Apparently it's a known issue and has been fixed with the new CWM update! See: http://forum.xda-developers.com/showthread.php?t=1192300
Ah ha, looks like it's not just me!
This just happened to me today and I had to change my pants because I thought I bricked it. I rooted it and installed InsertCoin no problems!
Today, as it jumped off my WiFi and onto the mobile network it got stuck on "Disconnecting from Morsolo's WiFi" and just sorta froze there (the phone still worked, but it wouldn't fully disconnect from WiFi, so I got no mobile data).
I turned the phone off via normal methods (40% Battery)... Then it wouldn't turn back on. The phone was a little bit hot at this point, but it does heat up so I thought nothing of it.
For a good 30 minutes, nothing happened. All that I could see happening when I attempted to turn the phone on was, the screen backlight would turn on, fade off, turn on, fade off. No boot, no recovery, nothing.
I tried charging it and it would show the indicator for 2 seconds and stop charging (but this is a known issue, apparently it continues to charge regardless).
After numerous times pulling the battery, trying to start, charging, battery, start... I finally managed to get it to boot and it said the battery was at 3%... After the phone was STONE COLD DEAD for a good 30 minutes to 1 hour.
...I just got home (with a dead battery, of course) and now that I've plugged it in again, it wont boot, again.
I think we've discovered an issue.
EDIT: Good man. Thanks for the update. Better get onto that right away.
Yup.. that's the same experience... except I'm still on stock rom with tweaks.
What do you reckon - flash back to stock and see if it still happens? Really don't want it turning into permanent paperweight with an iffy bootloader for someone at warranty to find with their JTAG.
Morsolo said:
Ah ha, looks like it's not just me!
This just happened to me today and I had to change my pants because I thought I bricked it. I rooted it and installed InsertCoin no problems!
Today, as it jumped off my WiFi and onto the mobile network it got stuck on "Disconnecting from Morsolo's WiFi" and just sorta froze there (the phone still worked, but it wouldn't fully disconnect from WiFi, so I got no mobile data).
I turned the phone off via normal methods (40% Battery)... Then it wouldn't turn back on. The phone was a little bit hot at this point, but it does heat up so I thought nothing of it.
For a good 30 minutes, nothing happened. All that I could see happening when I attempted to turn the phone on was, the screen backlight would turn on, fade off, turn on, fade off. No boot, no recovery, nothing.
I tried charging it and it would show the indicator for 2 seconds and stop charging (but this is a known issue, apparently it continues to charge regardless).
After numerous times pulling the battery, trying to start, charging, battery, start... I finally managed to get it to boot and it said the battery was at 3%... After the phone was STONE COLD DEAD for a good 30 minutes to 1 hour.
...I just got home (with a dead battery, of course) and now that I've plugged it in again, it wont boot, again.
I think we've discovered an issue.
Click to expand...
Click to collapse

Device powers off almost immediately after starting

So, I have had my shield tablet for about a month now and people have said the tablet has random power off issues. I never noticed this, but around 3 days ago my device started acting slightly wierd with it being slightly slower than usual. Then, when I checked my device about 3-4 hours later. It was off, I powered it on and then it instantly shut off. I turn it on again hoping to see its chrage level and I did and it was at 68%. So I reset it using my cwm recovery and for about 15 minutes it was fine, then it shuts down again and does the same thing. So today I reset it using the imgs from nvidia and it works fine. So I go and update to 4.4.1, still work. Update to 5 and it just breaks again.
Same issue
Have you found a fix? I'm having the same problem.
No, and to top it off it started doing this with 4.4, it just takes significantly longer
Custom roms work for me. Not sure how long they will last.

HTC One M8 reset itself?!

The other day, my phone died midway through a call. When I tried to turn it on, the 0% sign showed up meaning it was completely dead. I had to urgently make a call so 30 mins later, I held the power button again, turned it on, and the phone went to the white HTC screen and then turned off. I finally got home and connected to my phone to my charger after. I let it charge for a bit then turned it on. I knew something was wrong when my phone was hung on the red Verizon boot logo for a while. Minutes later, it went past the Verizon logo and a pop-up appeared that said optimizing app 1 of 44. I thought this was odd because I already got the MM update about 2 weeks ago and since it updated, I never saw that message ever until now.
Once my phone gets past that and finally boots to the homescreen, I realize that a lot of things have gone wrong. First, I got signed out out of all my accounts (Whatsapp, Spotify, Instagram, Facebook, etc). On top of that, my call history was cleared, all my text messages were cleared, and all my contacts that were saved on my phone storage were gone. In addition, I also had to re-update a lot of apps including the HTC ones that you have to upon the MM update. Finally prior to those whole thing happening I had 10.7gb of free space. After this episode, I lost exactly 1 gb of storage and only have 9.7gb free.
I don't understand what could have caused this or why I lost all this data on my phone. Moreover, it doesn't seem like anything was deleted but my phone is just not reading anything that was already there.
mine just did this exact same thing after shutting off from a drained battery. It's like the data partition or whatever got wiped. Right now trying to log back in to everything and set EVERYTHING back up again. This sucks.
baune7 said:
mine just did this exact same thing after shutting off from a drained battery. It's like the data partition or whatever got wiped. Right now trying to log back in to everything and set EVERYTHING back up again. This sucks.
Click to expand...
Click to collapse
i came here for the same thing. mine happened around the same time. only thing i can add here is that my storage is almost maxed out on the phone. makes me wonder if that had something to do with it. but then this happened to two other people around the same time. very weird.
The exact same thing happened AGAIN! I was at the gym listening to music and texting some friends while my battery was at 15%. Went from 15% to 10% in a matter of mere minutes and then from 10% just shut off. Couldn't charge it until I got home so I just kept it in my pocket. Got home about an hour later, put it to charge and then turned it on when battery hit about 10%. Same damn thing, got stuck on the Verizon boot logo and then the dreaded Optimizing Apps message showed up. Once it finished, I was logged out of all accounts, updates to system apps were gone, and widgets/BlinkFeed were gone/reset. And just like last time, suddenly 1GB of storage was gone.
Literally un-freaking-believable. I dreaded that it would happen when my phone shut off and yep, my fears were right. Going to do a factory reset once I backup everything. From there, I am debating whether to replace the battery or replace my phone. While it sucks that it happened to you guys as well, I am somewhat glad its an HTC issue and not just an issue with my personal phone.
Same thing happened to me at 40%
This was recently brought up in the viper rom thread, could be of help.
TidusWulf said:
Your battery needs to be reset. Hold down POWER + VOLUME (can't remember if it was up or down. takes about 10 seconds)and let it keep resetting and keep holding it for 3 minutes. then let go.
It'll fix your battery so that it drains to 0 instead of 13, but it doesn't fix the weird pseudo-reset problem. It's a known issue and many people are struggling with it. My advice is to set EXTREME POWER SAVER to auto-on at 10%, and if you ever see it that low, just turn it off yourself until you get a chance to charge it.
Click to expand...
Click to collapse
Same thing has been happening to me since the MM upgrade. Before that I had NO issues with my battery so I find it hard to believe that my battery is the problem.
After the third time of this happening I finally decided to to a factory reset. This did not help, phone continues to die anywhere between 15% - 30% and revert some of my settings back to stock.
This is driving me insane as I rely on this phone for personal and work use.
Decided to call HTC support today, I did not expect a solution but wanted to make sure it was reported. Of course they had no idea and claimed to have never heard of this issue.
I am guessing that since the M8 is over two years old we wont be seeing and fix pushed out for this issue. I really like my phone and dont want to upgrade at this time.
Finally somewhere where people are actually having the same issue. I've tried factory resetting the phone, doing a fresh install of the OS (with firmware recovery tool) all with no avail. I note lose all my settings and app configurations every time the phone dies, shuts down or restarts. I hope there's a fix, otherwise it looks like a custom rom is the only way.
Has anyone tried wiping the dalvic cache? I can't get into the recovery on my phone so I can't try it, but heard I it might help.
Had the same issue last week
I was at about 20%, phone shut down. I plugged it in to charge, went to boot it up, and it got stuck on the Verizon bootup screen.
I waited a while and did a hard reset, and it came back on, but was completely wiped. So I had the same problem, which is a real pain, because I use the GOOD app for work, and each time that re-installs I have to get a new PIN. And I have had to re-install the app a few times in the past month for a variety of reasons...
Teevan said:
I was at about 20%, phone shut down. I plugged it in to charge, went to boot it up, and it got stuck on the Verizon bootup screen.
I waited a while and did a hard reset, and it came back on, but was completely wiped. So I had the same problem, which is a real pain, because I use the GOOD app for work, and each time that re-installs I have to get a new PIN. And I have had to re-install the app a few times in the past month for a variety of reasons...
Click to expand...
Click to collapse
I feel your pain. I use Mobilepass for work and every time my phone resets it deletes my token and I have to request a new one.....
Here is what I did two days ago that seems so far to be working for me. I calibrated the battery. I have tried this in the past but could never get the calibration to work properly. Each time I tried I had the phone plugged into the charger. This time I didnt and the phone went through the battery calibration process like it is supposed to.
Since I have done this my phone will stay on until it gets to 8 or 9% and then shut down but when i charge and turn back on all of my setting are still in place.
To calibrate the battery I held the up volume, down volume and power button (all 3) for a full 2 minutes without the phone being plugged in. During this time the phone will start and get to the HTC splash screen then shut back off, start again to the HTC splash screen then shut off, repeat, repeat, repeat.... after 2 minutes release the buttons and let the phone boot up, plug it in and let it charge to 100%.
I hope this helps,
This happened to me today. I let the battery get a little lower than usual last night, around 13% before shutting it down and plugging it in for the night. Turned it on this morning and it booted up normally. Didn't lose any apps or data, but every time I did something on the phone it gave me those little hints like its a brand new phone. I went to settings and it says it was factory reset at 6:46 a.m. this morning (about the time I turned it on).
Parakaleo said:
This happened to me today. I let the battery get a little lower than usual last night, around 13% before shutting it down and plugging it in for the night. Turned it on this morning and it booted up normally. Didn't lose any apps or data, but every time I did something on the phone it gave me those little hints like its a brand new phone. I went to settings and it says it was factory reset at 6:46 a.m. this morning (about the time I turned it on).
Click to expand...
Click to collapse
Did it reset your ringtone and notification tone settings? Thats what it always has done to me.
I would just like to say that the same thing happens to me as well on my HTC one m8. Battery suddenly dies, now even at 25%, even after a calibration which is just a temporary solution, and when I turn the phone again, SwiftKey settings erased, everything went to stock, messages and contacts are preserved, but the apps start updating itself even though they are not allowed to and I have to manually set a lot of things. It is a total confusion and I literally can't believe HTC allows themselves to not issuing a fix for this disaster.
Was it cold?
Same issue. With mine it seems to be when it gets cold. I was skiing today in 20F but inside my pocket this really shouldn't be an issue. It has turned itself off and refused to restart several times when it has been used to take pictures in cool weather (I live in western OR, it doesn't get COLD, by cool I mean <35F but >20F, usually > 25F). This is the third time it has totally screwed up the phone when it has happened. On another occurrence it reset under normal conditions too. I'm getting pretty sick of it as it is quite a process to get all my VPN tokens reset, get all the apps back etc. Of course it waited until the warranty was out to start acting up.
This time is especially bad, the phone will not restart properly and important processes just constantly flag as stopping so that I can't even get past the initialization screen. It looks like I will have to do a full factory reset. If anyone from HTC is reading...Not acceptable and I won't be buying another phone from you.
Unfortunately I've reached the point where I wouldn't be surprised if it is a programmed planned obsolescence function, but whether or not, this is really annoying behavior.
Sorry to hash up an old thread but I put up with this crap for 5 months before I finally punched and broke the screen out of rage during an important business tech support call when I was at the clients location trying to service their security equipment, it was so embarrassing having to tell them I have to come back especially since it was a remote location.
Mine would wipe contacts, texts etc regularly. I ended up installing Super backup or something and saving my backups on google drive and just restoring everything everytime it happened.
I decided to fix up the phone and replace the battery, broken charging port and smashed screen and unlock bootloader and root but flashing superSU didnt work, got stuck in a bootloop. Anyways through all this I wiped all the caches (including Dalvik cache) flashed the correct stock rom and did the battery calibration and that seemed to have solved the random shutdown and memory leaking issue.....but I guess I wont know for a while.
I have a HTC One 610, and like every once in a while it well automatically reset it self whenever I am in the middle of a text message, on facebook, or even sending an email on phone. Its getting annoying when my cell reset its self.
what needs to be done to it? and should I do.
PRINCESS2017 said:
I have a HTC One 610, and like every once in a while it well automatically reset it self whenever I am in the middle of a text message, on facebook, or even sending an email on phone. Its getting annoying when my cell reset its self.
what needs to be done to it? and should I do.
Click to expand...
Click to collapse
try a factory reset
I know its old but people are having the same issue still so I'm gonna paste this everywhere i find this problem.
There is a Modified stock rom named "Android_Revolution_HD-One_M8_53.1" and its almost the stock M8 without bloatware and so much more stability improvements. So hear me out and flash it with a custom recovery (i did it with twrp) and it seems to be working fine so far. Give it a go before you trash your -still so good- phone to the open seas.
Well, this issue is still happening. my phone has been doing the same for about a week now. ive made several attempts to reset the battery and had to reinstall back ups every time its happened also. the only difference i think now is that its happening at 90% instead of the usual 15%. ive been following instructions to hold volume up, down, and power (with the phone off) for about 2 minutes and then letting go. i have my extreme power saver set to come on at 15% but Im not even getting that low before it shuts off and resets. i have however noticed that recently that if you plug the phone on charge after it first dies you can avoid the phone resetting.. this may be a fluke but its allowing me to deal with the battery problem now without the loss of my data, contacts, etc.
This is exactly the reason why HTC One M8 is the last HTC phone I will ever purchase. Imagine the hassle of phone factory resetting on its own. Horrible.

my phone turns itself on at night constantly!

Phone is an AT&T Samsung Galaxy S1 (technically a Captivate something or other, 897 or somesuch?) which has one of those PacROM sets for android 4.4 on it. (I will post exact specifics if needed in followup but the battery is dead AGAIN thanks to this)
For several months now the phone has started turning itself on at varying times. Sometimes its the same time every night, then maybe it will change to a different time later. I've seen it happen (having been sitting awake late at night to see it bling on in the charger surprising me) and can't figure out how - nothing is changed vs when it wasn't doing this before. I know it's doing it all the time now because my battery keeps ending up DEAD when I shut the phone off fully charged for when I later need it, only to find all the sudden it's on zero yet again.
There are no set alarms of any kind waking it up, i'm not aware of any PacROM feature and didn't set or change ANYTHING. The phone worked fine the first 9 months before starting to act wierd. I've installed next to nothing on the phone since then either.
When the phone powers up it doesn't do anything at all - just sits at the main menu and drains battery until it has no battery left. It doesn't act like it's loading anything, or doing virus stuff or that. If I catch it in the middle of a powerup and take the battery out, it wont retry that night though.
How do I narrow down what is happening or causing this to occur??

Rooted Pixel 1 won't turn on, isn't responding

I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
alienjon said:
I purchased my Google Pixel (first generation, regular (ie: not XL)) about a year and a half. It's been rooted for most of that time and I recently updated to Pie. When I woke up this morning I found that the phone had restarted on it's own. After a few minutes I noticed that it was running slowly and, eventually, to the point of non-responsive. I forced the phone off (held the power button until it turned off) and turned it back on. It seemed to load okay, but a few minutes later the phone was off again (which it did on it's own) and I cannot turn it back on. Holding the power button doesn't do anything and plugging it into be charged doesn't show any indications that the phone is charging. I haven't installed anything in at least a week and until this morning I didn't notice any problems with the phone. Any thoughts as to how to get the phone back on and what the problem might be?
Click to expand...
Click to collapse
See if you still can get your phone into download, fastboot or recovery mode. Here you can see the button combos: https://m.youtube.com/watch?v=YFaq4g-oa2Q
If you can get to recovery mode, click on wipe cache and reboot. If your phone still is stuck afterwards, go to recovery again. There is an option to wipe and reset the phone. Note that your data will be lost!!! Do it at your own risk. But a reset often is the last working choice when your phone behaves strangely.
If you get none of the three mentioned modes to work, I think your Pixel has a hardware fault.
Hope this helps.
check the charging port first....whether it is charging or not......try to connect to PC
i guess the phone is not charging
So the bottom line is this is still somewhat ongoing, though I’ve confirmed the phone is definitely bricked. I brought it into UBreakIFix and after taking it apart (noting that the device seemed physically in great shape) that there wasn’t anything obviously wrong with any of the particular hardware (they mentioned that replacing the motherboard would likely do it, but it would be about as expensive and effective as buying a new phone anyway...).
I ended up writing back to Google and am in back and forth talks with them now. I’m not sure what they can or will do, but my final answer will have to be getting a new phone one way or the other.

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