PROBLEM : Unable to open any apps and unable to connect to PC to recover data. Only able to view settings. Need to recover data from device.
DEVICE INFO :
Phone Model : Moto G XT 1033 Dual SIM (India)
No Root. Bootloader is LOCKED. No customizations.
ADB Debugging Enabled (long time back).
Moto G XT1033 (Black, 16 GB)
Using : Android Kitkat 4.4 (have not upgraded for long)
What Happened :
Many Days back: Phone switched off at 0% battery.
Put for recharge the using USB cable connected to laptop and the phone automatically powered on and off continuously even though it did not have sufficient charge.
Disconnected the USB cable charge after sometime and used the wall charger. After it had sufficient charge I powered it on and then the phone rebooted with a message saying Android is updating, which hung for a long time. After some reboot/power off it showed up the lock screen.
Everytime I power on the device I get a message which says "Android is updating. Finishing boot" and then the lock screen shows up and I am able to unlock.
I can access only the settings screens when navigating from the Notifications bar.. It shows a lot of error messages which say "Unfortunately xxxx has stopped.", and after sometime the phone powers off automatically.
I cannot access the home screen or open any of the apps. I managed to open the Storage section and I can see the space usage details. So I am hoping my data is still intact. I need to recover all my data.
But when I connect the phone my PC the driver installation for "MTP USB Device" fails.
I tried to boot into Recovery Mode so that I can clear the cache, but Boot up fails in Recovery.
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I need help recovering my data so that I can restore it on another device.
Creating a new post since in my case I am able to unlock the device and at least open the Settings screens. Also, I am not familiar if any of the steps in other threads will clear my data unknowingly.
Related
Hi,
I've been having problems with this phone, everytime I turn on the data plan it keeps poping up messages that all the process have stopped working so whenever I rebooted this keeps happening.
I tried going into recovery mode (e3) and wiping (factory reset) everything but this doesn't work, everything remains the same,
So I was trying to follow the guide to root it and load cwm recovery (from this post http://forum.xda-developers.com/showthread.php?t=1899736) but it is not working.
I installed the drivers and I'm able to see my device in the windows explorer but when I start the runme.bat to root the phone it just throws a bunch of error messages.
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So i tried to load the cwm recovery using the flastool and the process completed with no problem (the green circle appeared) but when I turn on the phone it loads the stock e3 recovery mode.
Is my phone broken ? what do you guys suggest I do ?
thanks in advance
i have this problem to :S somebody can help us??
Liquid Gallant won't reboot
I've got the same issue as mentioned in the post before; does the owner found a solution for his issue?
I tried to follow the tutorial on this forum and got the same issue when installing the *. bat file. File runs but won't detect the phone and closes.
Untill now the problem persists; frequent crash and shut down while using (wathever what, phone, internet, apps,..). I have not much experience with smartphones but it seems to me the internal boot is corrupt. Are any possible tpols or hints available or should the item be returned to ACer (when you know their helpdesk and utility service is crap!)
Same problem
Hello,
I had the same problem last year. I couldn't hard reset ( tried the 2 ways: via the settings or via the volum button when you start). It doesn't reset anything. The applications closes by themselves and I cannot do anything.
Last year, I sent the phone under the warranty and they repaired it and sent to me back.
Now I have exactly the same problem but my phone is not under warranty anymore.
Does anyone found a solution ?
Thanks.
I have a Samsung phone model GT-i9060 with Android 4.4 and suddenly one day phone suddenly switched off and refused to start.
On powering on it would get stuck to this battery animation screen:
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On holding the Power+VolDwn+HomeKey I get this Warning screen with two options to continue to recovery (VolUp) or reboot
and selecting either of those options leads to these following screens: recover mode boot screen
But nothing happens then, It switches off again after 5-10 seconds on both the screens and I tried
Code:
adb devices
during all those stages but phone is not detected on PC
I need to recover some critical data from this phone which is paramount. Can someone guide me as how should i proceed with data recovery or extraction?
Asvthama said:
I have a Samsung phone model GT-i9060 with Android 4.4 and suddenly one day phone suddenly switched off and refused to start.
On powering on it would get stuck to this battery animation screen:
On holding the Power+VolDwn+HomeKey I get this Warning screen with two options to continue to recovery (VolUp) or reboot
and selecting either of those options leads to these following screens: recover mode boot screen
But nothing happens then, It switches off again after 5-10 seconds on both the screens and I tried
Code:
adb devices
during all those stages but phone is not detected on PC
I need to recover some critical data from this phone which is paramount. Can someone guide me as how should i proceed with data recovery or extraction?
Click to expand...
Click to collapse
Seems to me that your issue is caused one of these 3 reasons.
1) the battery is failing
2) the internal sdcard is failing.
3) the internal storage is completely full and has no more room to cache files when booting or running.
If it caused by the lack of space to cache files, try booting into stock recovery then use the "wipe cache partition" option(do not choose the "factory reset" option) this will clear the cache and allow the device to boot if that was the issue.
If you know the exact firmware build number version that is currently installed on your device, you can download a copy of that specific build number firmware and flash it via Odin. As long as you use the exact version that you have, it should not wipe your data when you flash it. Then, if it works, you should be able to boot the device normally and retrieve your data.
If the issue is caused by a faulty battery or a faulty internal sdcard, it may fail during flashing, if this happens, it may render the device inoperable.
Sent from my SM-S767VL using Tapatalk
Dear Community!
I have an SM-G930F in a very hard situation I dont know what else I can do.
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I installed a Pixelexperience ROM to my S7, worked pretty well, no issues (Rebooted many times, without any issue*)
*One time the battery drained and it turned off so I plugged it into a charger and it went to the TWRP loading screen.
I can hardly go into the Odin (Download) mode, but the problem is:
Windows gives me an error saying "A request for the USB device descriptor failed (Code: 43)"
The error was there since the Pixelexperience OS was installed (Even when the phone was on!)
I tried everything what possible to try to reinstall the stock firm, or just boot into the pixelexperience, but I think this is the end for the phone.
What I tried:
Cable:
- Tried 5 different cables, tested each other with other devices, everyone is working, but not with my Samsung
PC:
- Tried with 4 different PC running Windows 10/11
- Tried with USB 3.0-2.0
- Tried with, and without Samsung drivers installed
Phone:
- Ofc, tried to force reboot with volume down+ power button (Same thing, booting into TWRP)
- Let it drain overnight. Last thing I tried to do, but sadly no change.. If I turn on a charger, it boots into TWRP, not even to the "offline" charging screen.
If anyone can help me to cure this stupid problem, I would be very thankful.
Or maybe this is the end?
The partition has probably been corrupted. Don't ask me why, there can be many reasons. If you can turn on the phone in download mode then try uploading the stock ROM with Odin.
ze7zez said:
The partition has probably been corrupted. Don't ask me why, there can be many reasons. If you can turn on the phone in download mode then try uploading the stock ROM with Odin.
Click to expand...
Click to collapse
This is the sad part, because with 4 different pc with 5 different cables not recognise my phone as an USB device (Code:43) You can read it in the post. :\
Hello everybody!
Yesterday, on 28 of December, I had a massage on my BV4900 pro that a systemupdate is now ready to be installed.
After download of 2,48 GB file the installation went on, the phone started in the next step. On the screen was this white circle and the installation-progress was shown under. After the update was completted, the phone didnt start. The screen ist black. I cannot do anything with it. I tried to flash the firmware or at least the preloader with sp-flash-tool, but cannot. The connection to sp-flash-tool is with 100% but then I see under device-manager is "Media Tek PreLoader USB VCOM (Android)". So the flash-tool does not flash. I tried with volume buttons to stop the battery-loading, but withou sussess. What can I try more to save the phone?
Some more informations: The red LED ist on, when the phone ist connected to pc or power-supply. The phone was rooted. The last android version: 12
And maybe this picture will help:
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Just a Hint:
Do not flash preloader! preloader is responsible for preloader mode (which used by SP Flash Tool)
Do not use "Format all + Download" option. Formatting whole emmc will brick device.
regarding your issue. follow the recommendations of your screenshot.
aIecxs said:
regarding your issue. follow the recommendations of your screenshot.
Click to expand...
Click to collapse
Yes, I did it already. Nothing helps.
I spend the second day with this problem and do not come forward.
you already tried another cable and another PC? then probably usb jack is faulty. you shouldn't flash anything via usb then!
I am not the one who told you - you could try other flash tools. do not flash, just try to read back for now...
https://www.xda-developers.com/bypass-mediatek-sp-flash-tool-authentication-requirement
https://github.com/bkerler/mtkclient
Somebody else, who maybe has an idea?
I found this discription of the error:
The phone seems always be on. With power button I can only "restart" it. How can I shut it down?
Is there a tool I can use for switch the phone off?
Or maybe cmd-command for shutting down the device on com-port? I cannot find anything in internet. Only with adb. But I have no connection to adb, the phone is over adb not rearchable.
Maybe someone can show me the test point for this smartphone?
Hi smart kind pilgrims and jedis,
this antique was working the other day, but if the password was ever known it's long forgotten
(Started saying enter Android password, so trying to reset)
Have read others have had success elsewhere, when googling product name for firmware nothing crops up. Not sure if it's a pixel (dual boot, currently no win login options available)
P806 mentioned on back, on access recovery the product name is
inet_alc5651_32
& Only the serial is known
When selecting recovery mode, I got the droid on his back with front panel open and
When I hold all buttons to power on (vol up+down) I get fastboot waiting for command- do you plug in usb before booting then control from pc?
or Is this another brick for the landfill?
Thanks for any suggestions or pointers!
Yes, Android may ask for a password at boot for security reasons. This is to ensure that only authorized users can access the device and its data. If you have set up a password or PIN for your device, you will be prompted to enter it when you turn on your device. If you don't want to enter a password every time you boot your device, you can disable this feature in your device's settings app
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If you can't access this app then to remove the password you have to perform a Factory Reset - what in turn will wipe all user-data and all user-apps ever installed, too.
BTW:
A Factory Reset never produces an error like "no valid installer medium found".
The error message "E: No valid installer medium found" typically indicates that the Android Recovery system is unable to find a valid installation medium, such as a ROM or firmware file, to install on your device. This could be due to a number of reasons, such as a corrupted or incomplete installation file, a faulty SD card or USB drive, or an issue with the recovery system itself.