Device Trouble- Galaxy S8 Plus - Samsung Galaxy S8+ Questions & Answers

Last night I was watching a movie on Netlix on my Galaxy S8 Plus and suddenly the movie pauses and I can't use my phone whatsoever. The power button to restart the device wasn't even working nor the home button screen. The only thing that I could do was let the battery die and recharge it. It seems to be working just fine now, but don't want this problem in the future.
Has anyone had a similar problem and has a solution? Could it be the Netflix app itself locking my phone? Any responses would be helpful. Thanks.

If you're rooted Netflix no longer works.

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YouTube loses video when screen goes off

Hello,
Has anyone noticed that when watching a video on youtube, and you pause / wait for it to load or whatever and the display goes to sleep. When hitting the power button (literally seconds later) to wake the device, the youtube app is still there, but it has not only NOT finished downloading whatever video I was watching, but the video is GONE and I have to d/l the damned thing all over again.
Maybe this is just my device, but it has done this will all ROMs I have tried. Perhaps there is a software fix for this? I have a euro touch pro in Canada, no 3G and a youtube vid can take 5-6 minutes sometimes, plus a lot of data. I hate to watch 9 minutes of a video, have to pause, turn it back on to find I have to start again!
Thanks in advance!
i believe that is just the app itself mines does this to the youtube app needs work

[Q] Samsung Infuse 4G keeps crashing!?

Hey guys so I have a Infuse 4g running Aeon Rom v1.4 and I have to say I love how fluid it is. My only problem is that my phone will randomly lock up become unresponsive and the screen will shut off and the phone will turn off and not turn on for about ten seconds. It usually happens when im using the music player app and using the internet while doing so. Sometimes it will lockup while opening an app. It will hang there at the black screen until the app loads up which sometimes takes longer than it usually does. Sometimes it will go really slow and move choppy instead of fluid like it usually does. Anyone know how I can fix this? Also sometimes when im listening to music and opening a browser window it will stay at a grey screen for a few moments before opening the page. My phone is rooted and I unlocked it with the SGS unlocker tool PRO version. Thanks in advance for any advice I might receive about these problems.
DarkCloud101 said:
Hey guys so I have a Infuse 4g running Aeon Rom v1.4 and I have to say I love how fluid it is. My only problem is that my phone will randomly lock up become unresponsive and the screen will shut off and the phone will turn off and not turn on for about ten seconds. It usually happens when im using the music player app and using the internet while doing so. Sometimes it will lockup while opening an app. It will hang there at the black screen until the app loads up which sometimes takes longer than it usually does. Sometimes it will go really slow and move choppy instead of fluid like it usually does. Anyone know how I can fix this? Also sometimes when im listening to music and opening a browser window it will stay at a grey screen for a few moments before opening the page. My phone is rooted and I unlocked it with the SGS unlocker tool PRO version. Thanks in advance for any advice I might receive about these problems.
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Two things that that reminds me of: Overclocking and or undervolting. Have you done either of those? The browser window thing could just the CPU showing its age. It is a single core processor, so it does have to switch back and forth between tasks. Do you have the issue with the browser when not listening to music?
Connor Baker

[Q] T-Mobile Galaxy Note 3 is having issues.

I have owned this phone for nearly a year, and haven't had any problems until recently. My phone has started to do weird things. Every 20 seconds it does what I call 'stop'. Let me explain. Videos pause when the 'stop' occurs; The keyboard goes away when a 'stop' occurs; games pause when the 'stop' occurs. And I have also noticed that there are no longer ads on YouTube videos for me, so I have reason to believe that these 'stops' and the no ads, are connected. If you need any more information, I would be glad to give it to you. Please help me.

Crackling Audio Problem

Non-rooted. Not dropped. No water exposure. Since day one.
I have had issues with my sound on my S6. Audio played through the main speaker has a crackling sound whenever audio is played with the SCREEN ON. This applies to videos, music in any app, but NOT when a call is on speaker phone. If I turn the screen off while listening to music, no crackle. Right when I turn the screen back on, crackle. Haven't downloaded any audio equalizers or anything like that. Everything is stock. Tried a reset, a reboot and a cache clear.
I haven't had time to take it into a Verizon store but will before the 14 days is up if no body is able to help.
Thanks in advance.
Did you figure out what the issue was? This is still happening to me!
kaylab said:
Non-rooted. Not dropped. No water exposure. Since day one.
I have had issues with my sound on my S6. Audio played through the main speaker has a crackling sound whenever audio is played with the SCREEN ON. This applies to videos, music in any app, but NOT when a call is on speaker phone. If I turn the screen off while listening to music, no crackle. Right when I turn the screen back on, crackle. Haven't downloaded any audio equalizers or anything like that. Everything is stock. Tried a reset, a reboot and a cache clear.
I haven't had time to take it into a Verizon store but will before the 14 days is up if no body is able to help.
Thanks in advance.
Click to expand...
Click to collapse
I have the same problem with my AT&T S6 Active. The issue shows about 30% of the time, yesterday even while playing Clash of Clans, so it can't be the settings, I'm prone to think it's a driver issues. I also experience problems with the camera where if I haven't used it in a while it will shake, trying to image stabilize for around 3-5 seconds. Another issue I have is with trying to get the screen on, sometimes I will have to push the ON button 5-6 times before the screen comes on long enough for me to swipe my unlock pattern. After having owned a S2 and S4 Active I gotta say I'm extremely disappointed with Samsung. Without even getting into the whole No Removable SD card slot argument. My next phone will be a Nexus.
RideWyoming said:
I have the same problem with my AT&T S6 Active. The issue shows about 30% of the time, yesterday even while playing Clash of Clans, so it can't be the settings, I'm prone to think it's a driver issues. I also experience problems with the camera where if I haven't used it in a while it will shake, trying to image stabilize for around 3-5 seconds. Another issue I have is with trying to get the screen on, sometimes I will have to push the ON button 5-6 times before the screen comes on long enough for me to swipe my unlock pattern. After having owned a S2 and S4 Active I gotta say I'm extremely disappointed with Samsung. Without even getting into the whole No Removable SD card slot argument. My next phone will be a Nexus.
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Click to collapse
This issue stopped for me a couple weeks ago after the latest update which includes the application optimization/battery saver. After this the problem stopped, so I am assuming the upgrade ended it, or one of the apps that is now "optimized" was the cause of the problem.
biggaboss said:
This issue stopped for me a couple weeks ago after the latest update which includes the application optimization/battery saver. After this the problem stopped, so I am assuming the upgrade ended it, or one of the apps that is now "optimized" was the cause of the problem.
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Click to collapse
Unfortunately the new update to Android 5.1.1 which I applied 2 weeks ago did not stop it for me. Just the day before yesterday the crackling even happened why my phone played the Alarm Clock tune I had set. It's gotta be a driver problem if it's happening on the Alarm Clock, or maybe even a faulty speaker but it's not happening all the time. Anyway, for this and a lot of other reasons I decided to part way with Samsung on my next phone.
Hi
I have the same problem. Any solution?!
So I ended up calling Samsung about this because it has been driving me nuts. We have narrowed it down to it being third party apps. Having said that, it could also be the setting under display causing the third party apps to malfunction. I went to settings>display> changed from adaptive you AMOLED cinema. I also removed most 3rd party apps from my phone that I downloaded in the past week. I haven't had the issue come back yet. Fingers crossed!
This is a display issue. Go to settings, display, change screen mode to anything BUT adaptive. Adaptive screen mode is not compatible with many 3rd party apps. Hope this helps!

Screen twitch / vibrating icons note 20

Has anyone else been having note 20 ultra screen issues. Both my rooted 9860 and non rooted 986u1 are having vibrating twitching screens. Only way to correct is reboot. Mainly happens when try to go to mini player mode on YouTube or TV app. You lose control of phone.
First noticed on my replacement 986u1 but yesterday my 9860 did it. Idk.
Anyone else had problem. This is 2 different models I've had it on.

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