Galaxy Note 10.1 failed to verify whole-file signature - Galaxy Note 10.1 Q&A, Help & Troubleshooting

My company sold a defective used Note 10.1 to a customer for $200 and has tasked me with repairing it.
Samsung Galaxy Note 10.1 GT-N8013 Wi-Fi only
There's not much I can do with it. The only way I can get files to it is via SD card but can't install any packages due to a signature error:
E:failed to verify whole-file signature whole-file signature
It's currently on Android 4.1.2. I'm trying to wipe and replace the OS with 4.4.2 thinking this will solve my problems. Here they are:
The Settings icon is missing. (I get into Settings through e-mail keyboard set-up.)
In Settings, Wi-Fi and Bluetooth On/Off switches are grayed out; they won't turn on even briefly.
Using USB causes errors and Kies fails. Whenever I plug the USB cable into my Windows 7 PC it creates a new network and I lose Internet access.
Nothing installs via SD card; keeps giving me the signature error. What does that mean?
I can't install anything via Google Play because I don't have network access.
I'm not sure if rooting will help things. I'm not sure which direction to go.
Help, please.
-=- PalaDolphin

Try a different USB cable or PC port or PC .
Usual is flash stock firmware via Odin .
<Nothing installs via SD card; keeps giving me the signature error. What does that mean?>
Not knowing what Nothing is i can only guess you are trying to install some file through recovery . Recovery has to be custom recovery to flash zip files .
tar files are flashed through odin via PC and USB .
I would suggest a service center as the best recourse if you cannot flash a custom recovery through Odin .

Trying other cable/PC/port
I'll try those suggestions. Geek Squad gave up on it.
-=- PalaDolphin

Related

Problems putting Zroot on phone.

This is becoming the hardest way to root apparently -_-
I`m trying to get z4root on to my Galaxy S Captivate from Rogers (SGH-I896)
I`ve downloaded the apk file and placed it on my desktop, when trying to copy the file to my phone I get this error message.
(I tried to post a picture here but apparently I need to post 8 times?*fail)
It says an unexpected error is preventing the operation.
Error 0x80070057: The parameter is incorrect.
clicking try again just prompts the message again.
Phone is connected in USB mass storage mode.
USB debugging is on.
It appears the app is no longer available in the market so is this the only way to get it on my phone?
I've literally tried downloading the apk 5 different times from different places and they all give the same message when I try to copy, also tried copying the file pretty much everywhere possible on the phone. any help would be greatly appreciated.

[Q] Attempting to root

So I have spent the last hour unsuccessfully rooting my samsung captivate. I have watched the video, that is sticked . Once I use the once click root button, and it sends my phone into the restart menu I get the same error every time I get E: in /sdcard/update.zip (status7) instillation aborted. I have also tried directly downloading the file onto my phone without the use of a computer, and the phone is unable to download the file cannot download. the content is not supported on this phone. I really need to be able to root my phone so that I can unlock it because I am travelling abroad, and At&t refuses to give me the unlock code.
Ok I'm going to try to make this as simple as possible for you. I will assume you have proper drivers installed.
1. Connect your phone to PC. (Phone has debugging mode)
2. Open the One Click Root folder on your PC and you should see a file call "root" in it. Take that and drag it into your internal sd card of your phone.
3. Rename it to update (or for some people, rename it "update.zip")
4. Now click the root button on the "One Click Root" program and your PC will attempt to push the root (update.zip) file into your phone. If it succeeds great you are now rooted!
5. If it fails then no problem, your phone will go into recovery and you can manually select the update.zip file you transfered and simply go to sd card and choose that "update" file and select "yes," you should now be rooted! This will probably solve your issue since you keep getting the abort message.
those seemed like very simple instructions yet somehow i managed to do them and still not have it work.
Connected the phone to the computer Debugging mode was on and i clicked mount to allow computer acess.
copied the "root" file into the SD card, where it was subsequently renamed "update" I run one click root, it fails, the phone then goes into recovery mode, and i click reboot, goes to home screen where i go My files --> Sdcard--->update and it then tells me that no actions can be preformed with this type of file.
Where did I go wrong?
try naming it "update.zip" then.
You could just use the AIO program that's stickied in the Development section. It generally works well.
^ Link for previous post for the AIO Captivate Toolbox
http://forum.xda-developers.com/showthread.php?t=944418
Great tool and easy to use !!
ok that worked thanks a lot guys.

[Q] Bricked my tablet? Unable to unbrick, pls help!

Hello, I rooted my tablet for 1 year ago and had been using Revolution HD ever since. This evening I decided to upgrade to something more new and came across goomanager so I downloaded the Cyanmode cm-9.1.0tf101 via the app. I flashed with TWRP (easyflasher) v.2.3.1.1. The issues I am having now are:
1. The loading screen (the guy with spinning circle behind him) keeps appear randomly and constantly and resets everything each time (wifi etc)
2. I cannot access the folders (the file manager is gone). I cannot access to the folders even when the tablet is connected to PC, the folders show emptiness.
3. The TWRP I am using don't allow me to flash anything from external usb. Therefor I dont know how to install another rom or how to fix these problems
EDIT: I have tried to flash the stock version 9.2.1.27 with easyflasher but it failed. The problem is that I cannot enter apx mode. I installed Universal Naked Driver 0.7 but everytime I try to enter apx mode, it resets and says "drivers could not be installed".
EDIT2: I was able to install CWM recovery v.3 with Brk.root.toolkit.v7.1 but can't access sdcard to flash roms, it says "cant mount sdcard, unable to open ums lunfile
Where do I go from here to get anything working?
PLS help
Regards,
Anh
woodendick said:
Hello, I rooted my tablet for 1 year ago and had been using Revolution HD ever since. This evening I decided to upgrade to something more new and came across goomanager so I downloaded the Cyanmode cm-9.1.0tf101 via the app. I flashed with TWRP (easyflasher) v.2.3.1.1. The issues I am having now are:
1. The loading screen (the guy with spinning circle behind him) keeps appear randomly and constantly and resets everything each time (wifi etc)
2. I cannot access the folders (the file manager is gone). I cannot access to the folders even when the tablet is connected to PC, the folders show emptiness.
3. The TWRP I am using don't allow me to flash anything from external usb. Therefor I dont know how to install another rom or how to fix these problems
EDIT: I have tried to flash the stock version 9.2.1.27 with easyflasher but it failed. The problem is that I cannot enter apx mode. I installed Universal Naked Driver 0.7 but everytime I try to enter apx mode, it resets and says "drivers could not be installed".
EDIT2: I was able to install CWM recovery v.3 with Brk.root.toolkit.v7.1 but can't access sdcard to flash roms, it says "cant mount sdcard, unable to open ums lunfile
Where do I go from here to get anything working?
PLS help
Regards,
Anh
Click to expand...
Click to collapse
Remove all Asus drivers installed on your laptop and restart. Now try installing universal naked driver, if your your laptop still says "drivers could not be installed" then unzip the driver and place it in a folder and then go to device manager and look for "unknown devices"... select it and update driver manually by selecting the unzipped folder.
Sent from my Transformer using xda app-developers app
I had the same problem with drivers. The naked universal didn't work, nor any other driver I found on xda.
I uninstalled them and when reinstalling let Windows choose driver from whole c:. After a few minutes a driver was installed.

[Q] CWM Recovery Red: Access hidden files SDCard?

Hello everyone and thanks in advance for anyone replying to my dumb question.
Today I was preparing to use the Aroma Toolkit to restore my phone to a basic stock. I placed it in a folder called ".rom" on the internal sdcard so it would appear at the top. (can you believe it?) I have CWM Red and it doesn't see ".rom" as it is now hidden. (I guess) Unfortunately, I already wiped AND formatted "system" so I can't boot the phone up to change the folder to something more sensible. I cannot restore from Odin OR Heimdall because my phone won't show up on ANY PC and it only shows "Unknown USB Device." I've been up and down with that one too. Also, I tried to put the toolkit on the external sdcard both as is and as update.zip but it says there are no files. I think my only way(s) out of this would be to Odin or Heimdall, if I can get either working again, or if there is a way to get the CWM Red to see that hidden ".rom" folder.
ANY help at all would be greatly appreciated.
Thanks for reading this.
folders and files that begin with a dot are hidden in linux systems like android. you are seeing an unknown device because you dont have samsung drivers installed. you should be able to go into mounts and storage and select usb mass storage or something like that and it will mount as a mass storage device where you can rename the file in windows where that doesnt show as a hidden file.
if you wiped system, if you turn off your device, you might not be able to get back into recovery and youll have to use odin or heimdall. you can download the samsung drivers from http://d-h.st/xEG and when you are in recovery mode, go to device manager and select from the list of device and choose samsung composite device or something like that i dont remember.
next time you want a folder to show at the top of the list, i think you can start it with an underscore. i could be wrong about that though. you can try it out and see.
I don't recall if red CWM has the mount as usb storage option. If not...
Next step is getting the drivers on your PC. Easiest option from there is Odin or Heimdall - unless you want to download the android SDK and use adb shell to rename the directory.
Underscore should work for sorting...
fwiw I use exclamation points.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Thanks for the reply! Although I did have the Samsung drivers installed with Kies mini, I removed Kies and installed the drivers in the link you gave me but no luck. USB used to work fine in Win as well as Lin but it stopped suddenly. I am able to get into both recovery and download mode fine but I can't go anywhere from there. I tried to "mount sd_ext" under mounts and storage in recovery, hoping to access the aroma toolkit file from there, but I get a can't mount error that says /dev/block/mmcblklb1p2 (file exists). "mount USB" doesn't help either. I really did it this time....
Thanks again for the input
well, if youre not going to download mode to run odin, and you cant do usb mass storage in red cwm, and you want to do it from recovery, you need to choose samsung adb device in device manager. then you need adb and can do adb shell and run "mv /sdcard/.rom /sdcard/_rom"
mrpectate said:
Thanks for the reply! Although I did have the Samsung drivers installed with Kies mini, I removed Kies and installed the drivers in the link you gave me but no luck. USB used to work fine in Win as well as Lin but it stopped suddenly. I am able to get into both recovery and download mode fine but I can't go anywhere from there. I tried to "mount sd_ext" under mounts and storage in recovery, hoping to access the aroma toolkit file from there, but I get a can't mount error that says /dev/block/mmcblklb1p2 (file exists). "mount USB" doesn't help either. I really did it this time....
Thanks again for the input
Click to expand...
Click to collapse
sd_ext in red recovery does not refer to the external sd card (even though you would think it does from the name)
For compatible drivers, remove all Samsung phone related drivers from your system and install the first driver package located here (not the mini-kies one):
http://www.samsung.com/us/support/owners/product/SGH-I997ZKAATT
Some things that may help:
http://forum.xda-developers.com/showthread.php?t=1982306&page=2
Also, turn off auto driver install in Windows 7 - could be your PC is deciding what is best for you before you can install working drivers:
Go to Control Panel > System > Advanced System Settings > Hardware > Device Installation Settings > "No / Never"
Then install the driver, then connect your phone. Once the driver and devices are fully installed you can change the above setting back to what it was or to "No / Install" (that's where I usually leave it)
Good luck
Well I sincerely appreciate all the help from you guys, and Zen Arcade, thanks for the toolkit that brought me back from disaster quite a few times. I tried all of your suggestions, but it seems like I might have a hardware failure which occured before all this. I was able to connect to USB fine and out of nowhere it just wouldn't anymore. That was OK. I still rom-hopped along with straight to phone rom aquisition, but then I made a mistake. One I have learned from. I'm not able to get the phone to show up AT ALL. I even tried a clean install of WinXP then the drivers from Zen's post, and Nicky's Win7 laptop. I also tried several versions of Linux. Only Mint's Gparted could see it as /sdb/ with a corrupted partition. I even gave Haiku's Drive Probe a shot. Jack of Clubs, I tried the SDK shell but it just scans and sees nothing. I just think that the USB thing is roadblocking any hope of saving this heap. Recovery is there, download mode is there, but the connection required to utilize either of those is gone.
Again, I truly appreciate the help.
Well I've been trying to get CWM to see the Infuse Toolkit (and various roms) on external_sd but it keeps saying:
E:Can't mount /dev/block/mmcblk0p1 (or /dev/block/mmcblk0)
(Invalid argument)
E:Can't mount /sdcard
I've tried 4 different microSD's formatted as FAT, FAT32, and I used SDFormatter (I saw someone recommend that somewhere). I really see this as the very last ember of hope for this phone before I let it go.
Any ideas?
BTW, my CWM is v2.5.1.3 - Voodoo lagfix
Thanks again and in advance.
Infuse GB recovery menu will not see external SD card.
If you can get adb working - connection to your PC - you have some options. From adb there are commands that will allow copying files from PC to phone ... also from external to internal sd card depending on which kernel you are running. You could also rename your hidden folder too.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Thanks again for your continued help Zen. I just can't get it recognized (in a constructive way) by anything. I tried Santoku linux today and nothing. I've just been beating my head with this thing. Well here it is: CWM is accessible, as is download mode, and it charges fine, but no PC connection. When it was given to me, the glass was cracked, but it always worked fine for me. It's in a Ballistic case. If your interested in it, I'll be happy to send it to you, even if it's just for parts. I loved this phone, and had a lot of fun with it. (thanks to this community and all of its' contributors) I think it's time to move on.
I'm gonna start looking at a phone with a good selection of custom roms cuz I just love flashin' 'em
Let me know if your interested in this phone Zen.

Trying to reformat but cant!

I was messing with my galaxy core prime (android 4.4.4) using a app to remove system apps that you can't with the stock app manager.. (no reason for crap like smartcard manager, bluetooth, wifi sharing..etc to be running when i haven't authorized such things, seems like security risk imo)
Was also editing the autorun list and messing with Norton applock and phone encryption settings to try to further secure it.
Welp, I f'ed things up because phone crashed and now can't do anything.. can't access home screen, settings, call/txt, nothing. So I booted into the stock bootloader and tried formatting the entire thing including cache..
Didn't fix the problem, can't finish the setup wizard without it crashing, get message saying setup, hangouts, and keyguard stopped working and then my phone bricks and can't do absolutely anything. No backup either.
I have been googling and googling for solutions but everything I read says to either:
-Reformat from bootloader (tried a 100 times)
-Wipe with TWRP or CWM (don't have either and can't access play store)
-Use Kies (won't detect my device since I can't enable MTP)
-ADB sideload twrp or cyanogen (cant, usb debugging probably not enabled since I formatted and no way to enable it since setup of android fails)
Odin can't detect anything either.. probably due to same reason. (Cant enable MTP or usb debugging)
So am I totally screwed? What are my options here?
I noticed the stock bootloader has a option to install from external storage.. can I put my sd card in a phone that does work and download twrp, cyanogenmod, (or ANYTHING else to fix this) to that, then put it back in my bricked phone and re flash it that way? That way I wouldn't need mtp or usb debugging... or won't that work?
Wasted so much time trying to fix this guys, googling and even formatted my pc removing Linux and reinstalling Windows hoping suddenly my pc would detect it.. atleast on linux when I used "adb devices" command it detected my device (trying to sideload anything didn't appear to work though, phone says error about verifying it and tries again and says completed and reboots but no sign of the rom I just supposedly sideloaded anywhere)
removing Linux and installing Window seems to have been a mistake because on windows using "adb devices" returns a blank list.. Tried different cords, ports, kies 2 and 3, reinstalling drivers, disabling firewall..etc but like I said even if I do get adb to detect it, what can I do from there without mtp or debugging?
Sorry for wall of txt, just want to be descriptive as possible so I don't get all replies telling me to try stuff that I've tried 100 times or just flat out won't work for my particular problem because of the above reasons..
will be sincerely grateful to anyone that took the time to read this and try to help me.

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