SM-N915T: Motherboard failure. I'm not in the US. What are my options? - Note Edge Q&A, Help & Troubleshooting

Hello. I sent my phone to my local Samsung tech center and the diagnostic reports that "there's a fault in the motherboard".
The problem is that I'm not in the US so I'm not sure what to do next. I could buy a motherboard on Ebay but I read that I'd need to change the ports as well. Is that so?
Can someone please, help me out? I can have it replaced locally but I want to make sure I won't get ripped off on Ebay.
EDIT:
I read here that Verizon and Sprint motherboards are interchangeable but how about Sprint and T-Mobile (my own)? Or T-Mobile Note Edge and Note 4?
EDIT2:
Whould this work? http://www.ebay.com/itm/OEM-SAMSUNG...hash=item33c1768471:m:mwRVfnXHb9aGeRiE07opV0A

Related

Defective Sim Card Tray: Help?

Well I recently bought a nexus s from a member here on the forums. It seems like the sim card tray is faulty and I need it to be replaced by Samsung. Seeing as how this phone is not available in the USA, Samsung isn't going to value any warranty. If anyone know's how to fix this or is willing to help me and they are in Canada please let me know
It seems we've the same problem: http://forum.xda-developers.com/showthread.php?t=985733

[Q] fake g3

Looking to buy used unlocked att or factory unlocked g3 on swappa to activate on straight talk ( I've also heard Verizon might work too?). I do not want to buy a fake! (A good camera and IR blaster are a must for me) I feel if I had the phone in hand I could tell but what can I ask from the seller to confirm its real? What if I ask for pic of page with sn,software version ,kernel etc What would I even be looking for ? Or can that page be spoofed as well?
Please help this newbie
wildmansgirl said:
Looking to buy used unlocked att or factory unlocked g3 on swappa to activate on straight talk ( I've also heard Verizon might work too?). I do not want to buy a fake! (A good camera and IR blaster are a must for me) I feel if I had the phone in hand I could tell but what can I ask from the seller to confirm its real? What if I ask for pic of page with sn,software version ,kernel etc What would I even be looking for ? Or can that page be spoofed as well?
Please help this newbie
Click to expand...
Click to collapse
You cannot buy them for use on Verizon. Straight talk is several different resellers. But verizon no. Verizon is a cdma carrier. AT&T and factory unlocked phones are GSM. For Verizon you'd need a Verizon phone or sprint phone.
People DONT sell fakes on Swappa as its not allowed.
Sent from my iPhone using Tapatalk
hyelton said:
You cannot buy them for use on Verizon. Straight talk is several different resellers. But verizon no. Verizon is a cdma carrier. AT&T and factory unlocked phones are GSM. For Verizon you'd need a Verizon phone or sprint phone.
People DONT sell fakes on Swappa as its not allowed.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Yes ill stick with att I know they work with st. As far as fakes not allowed we know people lie and cheat and not follow rules so is there some type of guarantee swappa makes that every phone is genuine? They wouldnt even answer my question about what happens when some one sells me thier in contract phone (wich at that point would have a clean imei) and then stops paying thier bill 3 months later and they block the phone? Wich is why I'm only looking at phones saying unlocked there again Noway to prove I guess. there's gotta be one thing to check or get pic of that proves its real
wildmansgirl said:
Yes ill stick with att I know they work with st. As far as fakes not allowed we know people lie and cheat and not follow rules so is there some type of guarantee swappa makes that every phone is genuine? They wouldnt even answer my question about what happens when some one sells me thier in contract phone (wich at that point would have a clean imei) and then stops paying thier bill 3 months later and they block the phone? Wich is why I'm only looking at phones saying unlocked there again Noway to prove I guess. there's gotta be one thing to check or get pic of that proves its real
Click to expand...
Click to collapse
First off as I said above AT&T phones WONT work on Verizon, which is what you asked. Yes they will work on ST AT&T, ST T-Mobile, but will not work on ST Verizon. If you buy it expecting to be on Verizon's network you'll be disappointed. Straight talk is sold across several different networks.
Well if you'd read about Swappa when someone sells there phones they HAVE to enter an IMEI for one and in which will tell Swappa if it's on a paid account EDGE, NEXT, etc. and which is not allowed there.
The only thing that could possibly happen is if someone reports it stolen after selling and In which there's no way to find that out.
I have sold a ton of things on Swappa as well as buying on Swappa.
Also if you would look at a phone listing you would see they have Feedback, which I'm sure someone that has sold a few + phones with no issues I'm sure Your not going to buy a fake or junk phone.
There's no real thing or pic to prove anything. I could sell you a note 1 and make it say it's a note 4 in the software but just a screenshot you might not ever know lol.
Also a bit of a hint unlocked phones cannot save you from that unless your in another country. If you have a dead IMEI on say a T-Mobile phone even if it's unlocked you still cannot use it on AT&T
Sent from my iPhone using Tapatalk
Thanks
Thanks for the info! I may not be explaining well I'm not going to verizon I'm wanting to use straight talk who advertises you can bring any GSM phone when I called was told att brand works best. I thought the other was verizon but like u said that's CDMA maybe t-mobile was the other compatible? Idk anyway I'm happy to hear about the contract phone not being issue I had read that could happen maybe it wasn't a payment issue after all. Maybe it had been reported stolen after he bought.
hyelton said:
.. Well if you'd read about Swappa when someone sells there phones they HAVE to enter an IMEI for one and in which will tell Swappa if it's on a paid account EDGE, NEXT, etc. and which is not allowed there. ..
Click to expand...
Click to collapse
I'm pretty sure IMEI checks for ATT phones tell you nothing about the contract status of a phone, only if it's been blacklisted (lost or stolen)--
TMO phones OTOH will receive the additional information on EIP status, in-contract status, etc.
ATT should be forced to provide the same AFAIC.
You can use CDMA phones on Straight Talk. The kit you buy gives you the network info for CDMA phones and the SIM card for GSM.

[Completed] T-Mobile Blocked my IMEI on used phone

Hi Im new here and needed some clarification regarding an issue with my IMEI on my T mobile Note 2. I bought it used back in June off of a facebook buy and sell group to fix it up and sell it. At the time I bought it, it had a clean IMEI, and the people who sold me the phone told me they were the original owners. a few weeks ago, I again checked the imei, and it was still clean.
Now Im about to sell the phone, but I check one more time and now its blacklisted on T mobile and Metro, but clean on ATT and Verizon according ti imeidata.net. I check tmobiles website and it says its been reported lost. Im going to try to contact the people who sold it to me, and if they wont help me, Ill be contacting Tmobile and Asurion. After doing some research about what else I can do, Ive came up with a few options, but I still need some advice.
1. Sell as is and cut my losses
2. Sell on ebay to someone outside of US
3. Sell for parts
If I sell it to someone outside the country, how do I know it will work wherever the buyer is? I have no intention if screwing anyone over and want to make sure they get what they pay for.
How can I protect myself from this happening in the future? Is there a way to get the IMEI numbers of future phones signed over to my name, even if Im not a customer of that phones carrier?
Also, if imeidata.net says its only blacklisted on Tmobile/metro, can it be used on other American networks?
I really appreciate any help with this. Thanks.
One more thing I forgot to mention...when I bought it, it was running android 4.1.2. I downgraded it to 4.1.1 to unlock it and its still running 4.1.1 incase the unlock procedure didnt work and I need to try again. Not sure if this is relevant to the imei issue but Im just putting it out there.
Hi,
If it's blocked, it's blocked. No one can help you with that legally. Sorry.
Whether it works in other carriers.... I would doubt it. Usually blacklists are across all carriers in North America.
And as far as protecting yourself in the future, you can't really. Buying a used phone is always going to be a gamble. Nothing you can do about that except try to buy from a reputable source or individual.
Good luck!
Thread closed.

Sent my Galaxy S6 off to repair...please help

Hello I recently ran into a problem with my Samsung Galaxy S6 32gb black Canadian model. Whenever I launched an app that requires the REAR-FACING camera, the phone would make a vibrating noise...obviously there is something wrong. People would tell me it's the OIS...but my friend's phone doesn't do that. So I looked for the nearest Samsung Authorized center. Acura Computers and Electronics Ltd. in Surrey BC Canada. They told me they didn't have the part in stock and would have to send it to "Samsung". I left my phone there and took my sim card home. Then the guy phoned me saying they needed my password, and I asked why and he said he would try a factory reset. I then told him I already tried a reset to fix the camera issue and no luck. The man then said " okay we will ship it out to Samsung, will take about 7 days. You can check tracking information at ATNE.CA" And I knew something was wrong because ATNE was not Samsung. I looked through the website and some reviews, it looked bad, I was panicking and called Samsung support and they told me that the original service center I went to is authorized and trusted by Samsung and that I should have no issues with them and what they do. Okay, so now I'm just worrying about what if they use cheap Chinese parts for the camera? Or screw something up in the process? ATNE is located in Ontario do I shouldn't worry about the time its going to take.Please help me, should I be worrying this much? Thanks.
(PS. I did not do the shipping label method directly from Samsung because I didn't want to wait nearly 20 days.)
(PPS. My phone is covered under Samsung's warranty)
Sent from my Galaxy Nexus using Tapatalk
TheOneNoob! said:
Hello I recently ran into a problem with my Samsung Galaxy S6 32gb black Canadian model. Whenever I launched an app that requires the REAR-FACING camera, the phone would make a vibrating noise...obviously there is something wrong. People would tell me it's the OIS...but my friend's phone doesn't do that. So I looked for the nearest Samsung Authorized center. Acura Computers and Electronics Ltd. in Surrey BC Canada. They told me they didn't have the part in stock and would have to send it to "Samsung". I left my phone there and took my sim card home. Then the guy phoned me saying they needed my password, and I asked why and he said he would try a factory reset. I then told him I already tried a reset to fix the camera issue and no luck. The man then said " okay we will ship it out to Samsung, will take about 7 days. You can check tracking information at ATNE.CA" And I knew something was wrong because ATNE was not Samsung. I looked through the website and some reviews, it looked bad, I was panicking and called Samsung support and they told me that the original service center I went to is authorized and trusted by Samsung and that I should have no issues with them and what they do. Okay, so now I'm just worrying about what if they use cheap Chinese parts for the camera? Or screw something up in the process? ATNE is located in Ontario do I shouldn't worry about the time its going to take.Please help me, should I be worrying this much? Thanks.
(PS. I did not do the shipping label method directly from Samsung because I didn't want to wait nearly 20 days.)
(PPS. My phone is covered under Samsung's warranty)
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
when i had similar problem i took a screenshot of my camera firmware to compare it after the fix...this way i can check wheather they lied or faked something.....but there is another concern...sometimes they exchange other parts of the phone without telling you anything and put there cheap ones, and i mean they can exchange anything even not related to the problem....you can't trust them at all....but i guess you have no other choice
abdelha said:
when i had similar problem i took a screenshot of my camera firmware to compare it after the fix...this way i can check wheather they lied or faked something.....but there is another concern...sometimes they exchange other parts of the phone without telling you anything and put there cheap ones, and i mean they can exchange anything even not related to the problem....you can't trust them at all....but i guess you have no other choice
Click to expand...
Click to collapse
The other thing is, why would they repair my phone under Samsung's warranty, free of charge? That's the only part I don't get. But the original place I went to is trusted, Acura Computers. It's an authorized Service center for Samsung
Sent from my Galaxy Nexus using Tapatalk
TheOneNoob! said:
The other thing is, why would they repair my phone under Samsung's warranty, free of charge? That's the only part I don't get. But the original place I went to is trusted, Acura Computers. It's an authorized Service center for Samsung
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
It will be repaired under warranty because the camera issue is a known and reported manufacturing problem on some Samsung phones and Samsung is obligated to have it fixed at their cost.
The place you went to maybe an authorized center for Samsung but they may deal only with computers and do not have the expertise or equipment to handle mobile phones, therefore they have shipped to the nearest center that does work on mobile phones.
As long as it was taken to an authorized dealer and Samsung has acknowledge this fact you should not worry as Samsung has accepted responsibility for the phone.
Cosmic Blue said:
It will be repaired under warranty because the camera issue is a known and reported manufacturing problem on some Samsung phones and Samsung is obligated to have it fixed at their cost.
The place you went to maybe an authorized center for Samsung but they may deal only with computers and do not have the expertise or equipment to handle mobile phones, therefore they have shipped to the nearest center that does work on mobile phones.
As long as it was taken to an authorized dealer and Samsung has acknowledge this fact you should not worry as Samsung has accepted responsibility for the phone.
Click to expand...
Click to collapse
This is exactly what I needed. But the reviews are horrible...
Sent from my Galaxy Nexus using Tapatalk
Broke S6
I just threw my phone on the charger and now all of a sudden the phone will not power on and will not charge. It was working just fine before this, now I run the issue of getting it fixed. I bought it carrier unlocked last year thru B&H. Come to find out it is an Australian model and I cant take it to any of the U.S. service centers. Any ideas on what the issue may be and how I can get fixed? Ive never dropped the phone, do not let it go anywhere near water, bathrooms etc. so I know it is not water damaged.

Could This Be a Fake S8?

I bought an S8+ 955FD which seems to be genuine but when I contacted AT&T to get assistance with slow LTE speeds (I contacted them 2 months ago for the same reason when I was using an AT&T branded phone). Of course they ask for the IMEI to verify whether it's an LTE phone and is supported. When I gave them the IMEI they said it wasn't even coming up as a Samsung phone let alone LTE. It's listed as an unknown phone with 2G capabilities. I checked the IMEI on http://www.imei.info/ and it shows that it's a S8+ and everything checks out on that site as it does on my Samsung box.
My sister has an S8 too 955F and when AT&T checks hers, it comes up as a Samsung S8+.
I don't know if my having rooted the phone has anything to do with it (I'm guessing not because rooting doesn't change the IMEI) but could this be a fake? Should I return it?
icydius said:
I bought an S8+ 955FD which seems to be genuine but when I contacted AT&T to get assistance with slow LTE speeds (I contacted them 2 months ago for the same reason when I was using an AT&T branded phone). Of course they ask for the IMEI to verify whether it's an LTE phone and is supported. When I gave them the IMEI they said it wasn't even coming up as a Samsung phone let alone LTE. It's listed as an unknown phone with 2G capabilities. I checked the IMEI on http://www.imei.info/ and it shows that it's a S8+ and everything checks out on that site as it does on my Samsung box.
My sister has an S8 too 955F and when AT&T checks hers, it comes up as a Samsung S8+.
I don't know if my having rooted the phone has anything to do with it (I'm guessing not because rooting doesn't change the IMEI) but could this be a fake? Should I return it?
Click to expand...
Click to collapse
Very well could be. Where did you buy it? Take a look at this thread.
https://forum.xda-developers.com/galaxy-s8+/help/s8-software-installation-problems-t3639259
If it has a mediatek processor and not a snapdragon or exynos it's definitely a fake.
AT&T does not have anything in their databases about international phones like the F model. When you call them and give them an IMEI of an S8 F model, they will not know anything about it, and their systems won't know what features it is capable of supporting. Ton get Volte working, you will have to flash the ATT CSC https://forum.xda-developers.com/galaxy-s8/samsung-galaxy-s8--s8-cross-device-development/utility-flashable-csc-selection-v1-1-0-t3636739 and keep calling them until you get a 2nd level tech support guy that is willing to go into the guts of their systems and place an IMEI of another ATT phone that has similar features. If you have another similar phone on your ATT account, they can use that IEMI to have their system figure out what features it supports. I believe they used a S7 that I used to have and that got Volte working - for a while anyway.
I have an unlocked S8+ phone Model G955U1 and was with AT&T. In the process of trying to get wifi calling (BTW, they don't provide this feature for unlocked phones, so I dumped them and went with T-Mobile), I asked them to verify the IMEI, they could not find it. Their IMEI data base lists only the phones they sell but not the factory unlocked ones or phones you buy somewhere else. I wouldn't count on AT&T and as ggrant3876 mentioned above, check your processor's make.
Flame Red said:
AT&T does not have anything in their databases about international phones like the F model. When you call them and give them an IMEI of an S8 F model, they will not know anything about it, and their systems won't know what features it is capable of supporting. Ton get Volte working, you will have to flash the ATT CSC https://forum.xda-developers.com/galaxy-s8/samsung-galaxy-s8--s8-cross-device-development/utility-flashable-csc-selection-v1-1-0-t3636739 and keep calling them until you get a 2nd level tech support guy that is willing to go into the guts of their systems and place an IMEI of another ATT phone that has similar features. If you have another similar phone on your ATT account, they can use that IEMI to have their system figure out what features it supports. I believe they used a S7 that I used to have and that got Volte working - for a while anyway.
Click to expand...
Click to collapse
Thanks for replying. Funny, I never got notifications that anyone had replied.
Actually someone did add an IMEI for another similar AT&T phone.
Nothing about the phone seems fake, but when I gave them my sister's IMEI for a 955F they said it immediately came up in their system while my 955FD did not.
I'll review that thread to see if my phone would be negatively affected by the ATT CSC.
BTW, what happened to your voLTE that made it stop working?
Gratitudes!!
ggrant3876 said:
Very well could be. Where did you buy it? Take a look at this thread.
https://forum.xda-developers.com/galaxy-s8+/help/s8-software-installation-problems-t3639259
If it has a mediatek processor and not a snapdragon or exynos it's definitely a fake.
Click to expand...
Click to collapse
None of these are applicable *whew*
The seed of doubt was planted when an AT&T rep told me it may be a fake even though I had not previously considered it.
Thanks for the link!!
TheBoozer said:
I have an unlocked S8+ phone Model G955U1 and was with AT&T. In the process of trying to get wifi calling (BTW, they don't provide this feature for unlocked phones, so I dumped them and went with T-Mobile), I asked them to verify the IMEI, they could not find it. Their IMEI data base lists only the phones they sell but not the factory unlocked ones or phones you buy somewhere else. I wouldn't count on AT&T and as ggrant3876 mentioned above, check your processor's make.
Click to expand...
Click to collapse
I feel better now, thanks! It shows Exynos 8895 and everything else seemed legit as well. I don't know why I listen to AT&T reps....
I never really liked the Wi-fi calling on my AT&T V20 and even without it, the voice clarity is wonderful.
one way to check is root , real us versions cant be rooted as its a snapdragon , so far our friends in china cant fake an s8 , just by looking at the screen will give it away , but before the years out iam sure they will have a better clone that could fool anyone.international models are always better also faster than the us versions as nd no crap ware from the carriers .
That lack of band 30 could be the issue regarding the slow LTE speeds
icydius said:
I bought an S8+ 955FD which seems to be genuine but when I contacted AT&T to get assistance with slow LTE speeds (I contacted them 2 months ago for the same reason when I was using an AT&T branded phone). Of course they ask for the IMEI to verify whether it's an LTE phone and is supported. When I gave them the IMEI they said it wasn't even coming up as a Samsung phone let alone LTE. It's listed as an unknown phone with 2G capabilities. I checked the IMEI on http://www.imei.info/ and it shows that it's a S8+ and everything checks out on that site as it does on my Samsung box.
My sister has an S8 too 955F and when AT&T checks hers, it comes up as a Samsung S8+.
I don't know if my having rooted the phone has anything to do with it (I'm guessing not because rooting doesn't change the IMEI) but could this be a fake? Should I return it?
Click to expand...
Click to collapse
not a fake dont worry and no rooting will have nothing to do with it, also you would easily be able to tell if you compared it to your sisters s8! the current s8+ fakes are the same size as the S8 theres nothing + about them haha, they may fool someone who has never handled an s8 or seen one irl but you would 100 percent be able to tell its a fake having handled a real one regardless if its the plus or not
Very easier to know is real or not, if Odin can't detect then it is fake. Fake one impossible can install Samsung own firmware.
I know my s8+ is a fake. I just need to know how to change imei number so I can use my phone. It came from China. He said it's supported by TMobile and at&t. I want to go with TMobile if possible. He sent me the pattern to call and change it,but I don't know what numbers to replace it with.
Cecejohns said:
I know my s8+ is a fake. I just need to know how to change imei number so I can use my phone. It came from China. He said it's supported by TMobile and at&t. I want to go with TMobile if possible. He sent me the pattern to call and change it,but I don't know what numbers to replace it with.
Click to expand...
Click to collapse
Changing imei numbers is illeagal in most contries. and You will find no help on XDA for such tasks
either way orig user solved his problem thread closed

Categories

Resources