Related
Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
microdog said:
Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
Click to expand...
Click to collapse
Can you be specific which apps not coming through ? Check what apps you have and you want to enable..
Do you have apps which will OVERRIDE your phone settings? And you have no idea what those apps enabling and putting in sleep..
microdog said:
Hello everyone,
I have my Huawei Ascend Mate 7 for two months now and I noticed a strange problem : Push notifications of certain apps not working. Only on data while screen is off. Apps like Whatsapp for exemple. If I turn on the screen on or if I press a button (even just "volume up") the notification arrives. Whatsapp is set as "authorized" in the notifications manager. The app is also checked in "protected apps". I use "Normal" mode as Energy profile. Data is set to "always on" in Network menu.
Gmail seems to work correctly on data. Everything works absolutely fine on Wi-Fi.
It seems like certain push notifications "fall aslepp" immediately after the screen has turned off and arrive if I wake the phone up by simply press a button.
Any ideas on what is going on ? It's a very annoying problem. I had an HTC One M8 before and everything worked fine...
Thanks in advance for your help. I precise that I am french, I do my best in English !
Click to expand...
Click to collapse
The same problem happend for my,
Also the gmail app working good when turn screen off.
no push Notifications for certain app's like WhatsApp, Instgram, and others apps.
what is the best way to contect with Huawei?
Could this be because the apps are set to sleep when the screen is off (I.e. protected apps)?
Thus they fire into action as soon as the screen is on?
Guys check in actual app or in settings / manage apps and check individual app if notifications are ticked/on ..
Hello everyone,
Simona Simmy said:
Can you be specific which apps not coming through ? Check what apps you have and you want to enable..
Do you have apps which will OVERRIDE your phone settings? And you have no idea what those apps enabling and putting in sleep..
Click to expand...
Click to collapse
Thank you for your answer Simona Simmy. Apps like WhatsApp, Facebook Messenger or Telegram for exemple. Gmail works fine.
To answer your second question. I tried to factory reset the phone and install those apps in first place to make sure that there are not other apps causing problem.
technogeek said:
Could this be because the apps are set to sleep when the screen is off (I.e. protected apps)?
Thus they fire into action as soon as the screen is on?
Click to expand...
Click to collapse
Thanks for your answer. Apps are set as «*protected apps*» . Indeed, as soon as the screen is on, bam, notifications arrive !
Simona Simmy said:
Guys check in actual app or in settings / manage apps and check individual app if notifications are ticked/on ..
Click to expand...
Click to collapse
They are ticked /on.
I made some screenshots attached to this post to show you the different settings I have.
I precise again that all these apps have completely normal behavior on Wifi. The problem only occurs on data. I didn’t have this problem on my HTC One M8, Nexus 5 and Samsung Galaxy S4.
It’s very annoying because Huawei Ascend Mate 7 is an excellent smartphone !
I don’t know what to do…
Thanks for your help.
microdog said:
Hello everyone,
Thank you for your answer Simona Simmy. Apps like WhatsApp, Facebook Messenger or Telegram for exemple. Gmail works fine.
To answer your second question. I tried to factory reset the phone and install those apps in first place to make sure that there are not other apps causing problem.
Thanks for your answer. Apps are set as «*protected apps*» . Indeed, as soon as the screen is on, bam, notifications arrive !
They are ticked /on.
I made some screenshots attached to this post to show you the different settings I have.
I precise again that all these apps have completely normal behavior on Wifi. The problem only occurs on data. I didn’t have this problem on my HTC One M8, Nexus 5 and Samsung Galaxy S4.
It’s very annoying because Huawei Ascend Mate 7 is an excellent smartphone !
I don’t know what to do…
Thanks for your help.
Click to expand...
Click to collapse
I knew you have one thing wrong ...
You in your 4th picture u have all apps set to notify .. that is WRONG ....
The notify in this case doesn't mean that they will notify you but it will notify pop up if u want allow app push notifications ..
So change desired apps from notify to allow .. ! that is why you not receiving them ..
Check which apps u want 100% allow and the res you trust less select notify ..
In fact, I tried both. "Notify" and "Allow". Beside, the system asked if I wanted to authorize the app to display messages, so I tried that but nothing has changed. I tried to return to "notify" just to see, that's why it's set like that on my screenshots.
Thank you for your help !
microdog said:
In fact, I tried both. "Notify" and "Allow". Beside, the system asked if I wanted to authorize the app to display messages, so I tried that but nothing has changed. I tried to return to "notify" just to see, that's why it's set like that on my screenshots.
Thank you for your help !
Click to expand...
Click to collapse
Leave it to allow and restart phone ..
I set Whatsapp as "Allowed" and restarted the phone. I waited a few seconds till the screen turn off. I send a message to myself with another phone & another account. Nothing happens. The screen stays off. I wait a few minutes, I turn on the screen and bam, the message appears ! This is the behavior on data.
On Wi-fi, when I do the exact same thing, the screen wakes up and I receive the message immediately .
So the problem is still here... Very strange...
microdog said:
I set Whatsapp as "Allowed" and restarted the phone. I waited a few seconds till the screen turn off. I send a message to myself with another phone & another account. Nothing happens. The screen stays off. I wait a few minutes, I turn on the screen and bam, the message appears ! This is the behavior on data.
On Wi-fi, when I do the exact same thing, the screen wakes up and I receive the message immediately .
So the problem is still here... Very strange...
Click to expand...
Click to collapse
which rom u using ?
Yesterday I updated to a more recent ROM that is : MT7-L09V100R001C00B121SP05 via USB (nothing was proposed via OTA)
I just saw that the MT7-L09V100R001C00B127 exists and it appears to be the most recent rom. I could try to install it.
microdog said:
Yesterday I updated to a more recent ROM that is : MT7-L09V100R001C00B121SP05 via USB (nothing was proposed via OTA)
I just saw that the MT7-L09V100R001C00B127 exists and it appears to be the most recent rom. I could try to install it.
Click to expand...
Click to collapse
SP05 is beta dwngr. to B120SP04 try again ..
i am using 127 is beta too and have feeling same behavior as sp05
Applying an update via USB works even when I downgrade ? Is it the way I have to do it ?
Edit : I can't find the option to update via USB anymore.. I have just the local update option...
microdog said:
Applying an update via USB works even when I downgrade ? Is it the way I have to do it ?
Edit : I can't find the option to update via USB anymore.. I have just the local update option...
Click to expand...
Click to collapse
yeah flash it locally
Okay so I'm back to B120SP04 rom as you can see on the screenshot, the flash has factory reseted my phone. So I download and install Whatsapp for a try, I applied the good settings again as you can also see on the screenshots (Protected app, Authorized). The problem is still here : on data, nothing until I put the screen on. On wifi, the notifications arrive each time immediately.
It's very annoying cause I love this phone but I have a lot of foreign contacts who use WhatsApp and I can't be on Wifi all the time...
Your help and your time are very appreciated though !
microdog said:
Okay so I'm back to B120SP04 rom as you can see on the screenshot, the flash has factory reseted my phone. So I download and install Whatsapp for a try, I applied the good settings again as you can also see on the screenshots (Protected app, Authorized). The problem is still here : on data, nothing until I put the screen on. On wifi, the notifications arrive each time immediately.
It's very annoying cause I love this phone but I have a lot of foreign contacts who use WhatsApp and I can't be on Wifi all the time...
Your help and your time are very appreciated though !
Click to expand...
Click to collapse
Going flashing 127 would result same thing.. so u can stay on official 120.. there is no diff. and wait for january update..
last thing you could try to clear cache and clear data on particular app .. but don't think will help..
EDIT ; I can see you have still kernel dirty .. try flash this kernel ..http://en.ui.vmall.com/plugin.php?id=hwdownload&mod=detail&mid=74
EDIT 2 ; just checked that there are problems on whats app in other mobiles .. is the problem only with whats app ?
or some other apps ?
http://forums.androidcentral.com/samsung-galaxy-s5/391426-whatsapp-instant-notification-problem.html
http://forums.androidcentral.com/ge...ini-only-getting-notifications-over-wifi.html
https://www.whatsapp.com/faq/en/wp/21073483
Try this : https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
I had a similar problem a long time ago on one of my samsung devices. It took me days to solve it, and finally i found one tiny setting was not correct.
I'm using my Note 3 settings and translating from dutch to english so it might be different for you, but nevertheless it could help:
settings> data usage (the one where you can set a limit for mobile data)> menu button > allow data to be synchronized automatically/in background
That's when my push messages started coming in again.
Just hope it helps.
Just stumbled on this thread:
http://forum.xda-developers.com/showthread.php?t=2516849
maybe that could help you to
Simona Simmy said:
Going flashing 127 would result same thing.. so u can stay on official 120.. there is no diff. and wait for january update..
last thing you could try to clear cache and clear data on particular app .. but don't think will help..
EDIT ; I can see you have still kernel dirty .. try flash this kernel ..http://en.ui.vmall.com/plugin.php?id=hwdownload&mod=detail&mid=74
EDIT 2 ; just checked that there are problems on whats app in other mobiles .. is the problem only with whats app ?
or some other apps ?
http://forums.androidcentral.com/samsung-galaxy-s5/391426-whatsapp-instant-notification-problem.html
http://forums.androidcentral.com/ge...ini-only-getting-notifications-over-wifi.html
https://www.whatsapp.com/faq/en/wp/21073483
Try this : https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot&hl=en
Click to expand...
Click to collapse
What do you mean by "dirty kernel ? And by the way I don't know how to flash one. When I click to "Download" a link error is indicated.
The problem is also on Facebook Messenger or Tapatalk for exemple.
---
Hi Nirak,
Nirak said:
I had a similar problem a long time ago on one of my samsung devices. It took me days to solve it, and finally i found one tiny setting was not correct.
I'm using my Note 3 settings and translating from dutch to english so it might be different for you, but nevertheless it could help:
settings> data usage (the one where you can set a limit for mobile data)> menu button > allow data to be synchronized automatically/in background
That's when my push messages started coming in again.
Just hope it helps.
Just stumbled on this thread:
http://forum.xda-developers.com/showthread.php?t=2516849
maybe that could help you to
Click to expand...
Click to collapse
Thanks for your help.
I don't know if the exact same option exist on Huawei phones, but it could be this : "Enable always-on mobile data" in the Mobile Network Settings menu as shown on the attached screenshot...
I tried Push Notification Fixer (non-root version cause my phone is not rooted) and it doesn't solve the issue. But I don't think it could cause it's not about disconnection after some time like the problem that PNF fixes, it occurs as soon as the screen is off.
I'm not quite sure if it is an Android/Huawei issue or a WhatsApp issue. But this strange behavior occurs with at least 3 other apps so I think it's rather a system issue.
It's a bit confusing. Anyway, thank you all for your contribution !
If you can find this settings page in your phone try the 'menu' button to look if there's something similar i described (always synchronize etc...)
Serious FLAW w/ Huawei Phone Manager - "Recent Apps" & 3rd party App Startup - HELP!
Hi,
I am having a 2 MAJOR deal-breaker issues with my GEM-703L B112 EMUI 3.1:
* Startup Apps (including Alarm Clocks, Hangouts, 3rd party Email client) don't start after a reboot resulting in missing notifications
* Protected Apps (including Alarm Clocks, Hangouts, 3rd party Email client) get killed/closed when "flicking up" to clear all apps using Recent Apps button resulting in missing notifications
The culprit of this issue seems to be Huawei's Phone Manager. All apps mentioned above are set as Protected Apps, Trusted permissions, allowed all notifications, and background data is enabled.
If anyone has a solution for this issue, *PLEASE* help! I really love the phone but must have this resolved since these are VITAL, especially for my alarm clock - not waking up for work is not an option!
I will be rooting once I get the bootloader unlocked via unlock code from Huawei at which time this issue can be fixed by making these important apps as system apps (thanks to ajsmsg78 for the suggestion as well), but until that time and for many of those who are and won't be rooted, a solution is clearly very badly needed.
Lastly, I believe this issue also exists for other Huawei phones having EMUI such as the P8, etc.
Switch off Power Genie app and set energy saving to least agressive level.
trurl3 said:
Switch off Power Genie app and set energy saving to least agressive level.
Click to expand...
Click to collapse
Thanks for your reply trurl3, my energy saving level is set to "Performance" which is the least aggressive level, but I cannot find this "Power Genie" app. Where would this be found through?
E--Man said:
Thanks for your reply trurl3, my energy saving level is set to "Performance" which is the least aggressive level, but I cannot find this "Power Genie" app. Where would this be found through?
Click to expand...
Click to collapse
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
hagba said:
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
Click to expand...
Click to collapse
Thanks hagba.
UPDATE: strangely enough, my startup apps have now slowly started to start up after reboot but not right away. As I do not yet have root on this device, I simply cannot explain why in the world this positive change had happened. I am almost afraid to reboot again because I will be frustrated if/when they do not start up.
The app that I really need to start up is called Alarm Clock Xtreme which is my goto Alarm app for years now. At first it was not showing the permanent notification in the notifications and the Alar, would not go off. Now after a few minutes after reboot it is showing up. Not sure what is going on here code-wise.
Anyone have any input here or a solution for the Recent Apps button killing Protected Apps?
hagba said:
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
Click to expand...
Click to collapse
Was a problem on the X1 I had as well. Things like google hangouts would get closed and you'd never get notifications, even if it was set as a protected app. From what I can tell only the Huawei apps are truly protected...
You have to root and get a rom with the phone manager removed.
And even then, some things still get closed once in a while, which is odd. There's is plenty of free memory, so not sure why the Huawei phones mess up the memory management so much.
This Huawei memory management issue is really the only bad thing about this phone... Android has a great memory manager built in, don't mess with it
Otherwise, its perfect for me...
hagba said:
Don't bother doesn't help, I've power genie disabled and it's on Performance, still same issue.
Click to expand...
Click to collapse
Hagba not sure if u saw my message above.
omniphil said:
Was a problem on the X1 I had as well. Things like google hangouts would get closed and you'd never get notifications, even if it was set as a protected app. From what I can tell only the Huawei apps are truly protected...
You have to root and get a rom with the phone manager removed.
And even then, some things still get closed once in a while, which is odd. There's is plenty of free memory, so not sure why the Huawei phones mess up the memory management so much.
This Huawei memory management issue is really the only bad thing about this phone... Android has a great memory manager built in, don't mess with it
Otherwise, its perfect for me...
Click to expand...
Click to collapse
Thanks omniphil, I'm wondering if this particular issue could be worked around since startup apps are working but only after a delay (see "UPDATE" above) by having a third party app monitor if a process is killed or having a Tasker profile to relaunch it right away, but then we are back in the same paradox where that third party app or Tasker profile would also be killed when "flicking up" to kill all apps.
@ajsmsg78 , @elio321 , @mcdhol_24 , @hagba , @Djiban:
Perhaps there is a certain third party app or Tasker profile can designate itself with "priority" mode of some sort and can bind itself to notifications or accessibility so that it would be relaunched? Please note I am just brainstorming here! Input would be gladly appreciated...
E--Man said:
Hagba not sure if u saw my message above.
Thanks omniphil, I'm wondering if this particular issue could be worked around since startup apps are working but only after a delay (see "UPDATE" above) by having a third party app monitor if a process is killed or having a Tasker profile to relaunch it right away, but then we are back in the same paradox where that third party app or Tasker profile would also be killed when "flicking up" to kill all apps.
@ajsmsg78 , @elio321 , @mcdhol_24 , @hagba , @Djiban:
Perhaps there is a certain third party app or Tasker profile can designate itself with "priority" mode of some sort and can bind itself to notifications or accessibility so that it would be relaunched? Please note I am just brainstorming here! Input would be gladly appreciated...
Click to expand...
Click to collapse
Hi All and @ajsmsg78, @elio321, @mcdhol_24, @hagba, @Djiban, @omniphil,
I have noticed that unlike my other Protected apps, my SwiftKey keyboard app does not get killed when flicking up to close all apps using the Recent Apps button. I understand that this is obviously because the selected keyboard is required to stay in memory, but can't this or similar exception be leveraged to keep a Tasker profile in memory to relaunch critical apps?
Surely I am not the only unrooted user with this issue!
Thanks again.
I think the big question is, why are you swiping up to kill all apps? They aren't running in the background anyways, they are just place holders. There isn't really any need to kill all the background apps in android anymore, it uses more battery life. Just leave them all there and let android do what it was designed to do
omniphil said:
I think the big question is, why are you swiping up to kill all apps? They aren't running in the background anyways, they are just place holders. There isn't really any need to kill all the background apps in android anymore, it uses more battery life. Just leave them all there and let android do what it was designed to do
Click to expand...
Click to collapse
Hi omniphil, I see what you are saying but killing unused apps does improve the device speed and save on battery usage including background data consumption. I understand that memory is automatically managed by killing apps when more memory is required but the above is not considered in this - just memory.
I fixed this issue by freezing the phone manager through titanium backup. I was also breaking my head over keeping the apps running in the background even if they were killed in the multitasker area. You do need to be rooted to use titanium backup. Hope this helps, it sure fixed the issue for me.
want an app to not be closed by swiping up? on the app itself, on the recents screen, swipe it down. now there's an icon showing on it, right? that means it won't be closed when you do the swipe up to close all apps.
Dead_Dude said:
want an app to not be closed by swiping up? on the app itself, on the recents screen, swipe it down. now there's an icon showing on it, right? that means it won't be closed when you do the swipe up to close all apps.
Click to expand...
Click to collapse
Hi this is true but only valid until next reboot.
can you disable phone manager with debloater software on Windows
Friends, Android user of 10 years. Never seen this issue, EVER. Came over from an Axon 7 yesterday. Here's the situation.
Mate 9 US Version B138
Not Rooted or altered AT ALL
Unknown sources is checked in Security
Developer Options enabled
No screen dimmer apps
Blue Eye filter disabled and enabled when this happened
Basically, when trying to install some apps via a File Manager, not the Play Store, some apps are installing like any other would, while others are not letting me click the "Next" button during the installation process. No errors, no other indicators of why? "Cancel" button works fine. While some other APKs even the "Next" button works and everything installs fine.
Like I said... I have never ever seen this weird issue before. The closest was when I had a non root blue light filter app on and the "Install" button wouldn't work, no errors, no other indicators.
Can someone please help? Have you seen this issue before?
Thanks!
Anyone? Thanks guys!
ProFragger said:
Anyone? Thanks guys!
Click to expand...
Click to collapse
Touch screen sensitivity issue? It happens sometimes, sometimes I think my device is frozen because my tap is not registered several times in a row...
goranimo said:
Touch screen sensitivity issue? It happens sometimes, sometimes I think my device is frozen because my tap is not registered several times in a row...
Click to expand...
Click to collapse
Thanks brother, but that wasn't it...
[SOLVED]
For anyone else who may face this issue, here's the solution:
It's similar to the screen dimmer/blue light filter issue. Basically, I was using a custom theme that was skinning the Package Installer. Somehow, the system must have seen this as "drawing" over the application and therefore disabled any app installations. That still does not explain why some APKs were installing, but this is good enough. The fix is to revert to stock theme and install your APK then.
Thanks to anyone that tried to help!
I had the same problem with a theme yesterday - went back to stock because of it. Kind of annoying
jayb082 said:
I had the same problem with a theme yesterday - went back to stock because of it. Kind of annoying
Click to expand...
Click to collapse
I hear ya bud! Even scarier, this issue is not documented anywhere, hope this post helps others! Have you seen this issue with EVERY theme?
Thanks for your input!
I have been having trouble finding themes I like - I like dark themes but then they look terrible in the email app (everything dark except the email body is colored or white which looks bad). Finally found the BWM black & white theme I liked and that had the installer problem. For now, back to stock.
Is it possible that those failed apps needed much more free space on your mobile?
This issue actually occurs if you have any screen filter apps installed in your device. Some apps that are known to cause the apk file installation problem include Twilight, Screen Adjuster, Easy Eye, Darker and Blue Light Filter.
In addition, any persistant overlay may prevent usage of the "install" or "next" button when installing an app from the SD card. Chat heads, floating battery stats, etc are all possible culprits.
This is a safety built into android to prevent an app from popping up an overlay over the required permissions list and showing a "safe" list of required permissions on top of the real list of persmissions that allow it to read your texts, pick your wallet, and root around in your underwear drawer.
goranimo said:
Touch screen sensitivity issue? It happens sometimes, sometimes I think my device is frozen because my tap is not registered several times in a row...
Click to expand...
Click to collapse
James_Watson said:
Is it possible that those failed apps needed much more free space on your mobile?
Click to expand...
Click to collapse
James_Watson said:
This issue actually occurs if you have any screen filter apps installed in your device. Some apps that are known to cause the apk file installation problem include Twilight, Screen Adjuster, Easy Eye, Darker and Blue Light Filter.
In addition, any persistant overlay may prevent usage of the "install" or "next" button when installing an app from the SD card. Chat heads, floating battery stats, etc are all possible culprits.
This is a safety built into android to prevent an app from popping up an overlay over the required permissions list and showing a "safe" list of required permissions on top of the real list of persmissions that allow it to read your texts, pick your wallet, and root around in your underwear drawer.
Click to expand...
Click to collapse
Hey James, thanks for your thoughtful responses. No I definitely have a lot of space, and to your point, this problem is famously known with other phones and with the "Install" button. But two things make it unique:
1. Huawei calls their install button "Next" so this is hard to find a Google solution to.
2. I don't have any of those apps you mentioned, otherwise I would have solved that issue right away. The culprit here was a theme an .hwt file... So that's why I was struggling to find an answer...
Thanks again!
ProFragger said:
Hey James, thanks for your thoughtful responses. No I definitely have a lot of space, and to your point, this problem is famously known with other phones and with the "Install" button. But two things make it unique:
1. Huawei calls their install button "Next" so this is hard to find a Google solution to.
2. I don't have any of those apps you mentioned, otherwise I would have solved that issue right away. The culprit here was a theme an .hwt file... So that's why I was struggling to find an answer...
Thanks again!
Click to expand...
Click to collapse
Another clue for your reference.
As I know, Huawei mate 8 has a feature which is some like those "Bluelight Filter for Eye Care" apps.
Settings - Display - SCREEN - Eye confort.
So, is there this stock blue light filter feature on your phone? If yes, is it possible that the issue resulted from this feature enabling?
James_Watson said:
Another clue for your reference.
As I know, Huawei mate 8 has a feature which is some like those "Bluelight Filter for Eye Care" apps.
Settings - Display - SCREEN - Eye confort.
So, is there this stock blue light filter feature on your phone? If yes, is it possible that the issue resulted from this feature enabling?
Click to expand...
Click to collapse
Yes it exists in the Mate 9 James, and of course I disabled or turned it off... The problem was still there... It's the themes, some of them fool the system into thinking a screen drawing is enabled to it doesn't allow for installation. Strangely, my current custom theme is allowing for installation... :-\
I'm having similar issues. The apps I can't get to install are; Anything from Amazon App store underground app. mSecure app, and various others.
2nd: Phone will NOT pair with external Camera that I have...HTC Re-Cam, or LG 360 Camera.
Sent from my MHA-L29 using Tapatalk
I think I solved the issue today.
Using stock theme app, apply the stock EMUI theme. Reboot phone, than try to install applications.
My thoughts:... any non-stock theme being used/applied creates an overlay. So when the "next" button isn't responding (when the next button is at the top of install screen), it's cause the real button is located on the bottom right.
Sent from my MHA-L29 using Tapatalk
I know this is a common problem, but there are so many discussions about different bugs and builds and so much misinformation, i had to start a new discussion. I'm using EMUI 5.0 Android 7.0 b389.
EMUI kills power consuming background apps by default after about 10 minutes. Doesnt matter if the screen is locked or not.
The setting 'Close excessively power-intensive apps' does nothing, it makes absolutely no difference. 'Power-intensive app history' and 'History of closed apps' are empty. But when I use the tool 'Battery -> Optimize' it still shows: 'x power consuming background apps closed', and the services gets killed. I suspect EMUI performs this optimization by default from time to time.
Could somebody with a similar behaviour try the Optimze feature and see, if you can replicate the results? I've tried every possible setting and by now I'm pretty sure, this is a bug.
Second question: Who solved a similar problem by rooting the device and either:
a) Putting the service (for me it is Whatsapp) in the system app folder
b) Disabling the Phone Manager. Here im wondering, if there are negative consequences doing this. Like settings disappearing (e.g in the Battery menu) or faulty RAM management or whatever.
Nobody has Problems with notifications or background processes anymore on EMUI 5.0? A response if everything works fine, like Whatsapp notifications, would be great too. Maybe I have a faulty device.
badabumbum said:
Nobody has Problems with notifications or background processes anymore on EMUI 5.0? A response if everything works fine, like Whatsapp notifications, would be great too. Maybe I have a faulty device.
Click to expand...
Click to collapse
I don't have any issue with WhatsApp at all or any notifications for that matter. Did u turn on lockscreen cleanup? Also it WhatsApp restored from a backup?
Sent from my Honor 8 using XDA Labs
ayush rao said:
I don't have any issue with WhatsApp at all or any notifications for that matter. Did u turn on lockscreen cleanup? Also it WhatsApp restored from a backup?
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
It's turned off, but the app is killed even when the screen stays on, so thats not the problem. Whatsapp is installed fresh. I even did a factory reset and just installed Whatsapp, but the problem remains.
Would you mind trying something for me, to go under:
settings -> battery -> optimize
And see if it says something like "1 power consuming background app closed.
If it doesnt say that, then you should see a green checkmark.
Also is your whatsapp power consumption high? Mine is at 28 mAh right now for the last hour, and EMUI seems to decide, thats too much.
badabumbum said:
It's turned off, but the app is killed even when the screen stays on, so thats not the problem. Whatsapp is installed fresh. I even did a factory reset and just installed Whatsapp, but the problem remains.
Would you mind trying something for me, to go under:
settings -> battery -> optimize
And see if it says something like "1 power consuming background app closed.
If it doesnt say that, then you should see a green checkmark.
Also is your whatsapp power consumption high? Mine is at 28 mAh right now for the last hour, and EMUI seems to decide, thats too much.
Click to expand...
Click to collapse
I'm not sure what u meant by optimize but the second I hit it, it killed all the apps on my phone including my services like LastPass and my live wallpaper.
Also I've added my WhatsApp consumption below. Doesn't seem like a lot to me.
Sent from my Honor 8 using XDA Labs
ayush rao said:
I'm not sure what u meant by optimize but the second I hit it, it killed all the apps on my phone including my services like LastPass and my live wallpaper.
Also I've added my WhatsApp consumption below. Doesn't seem like a lot to me.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Thanks for trying that. That means, your phone has also recognized these background apps as power-consuming. But the difference ist, thats what happens to my phone every 10 minutes. Maybe my device is faulty for real.
Ive tried every possible setting, factory resets and new installations. Ive even disabled Power Genie and Phone Manager over adb. Nothing works. Man, this just sucks.
badabumbum said:
Thanks for trying that. That means, your phone has also recognized these background apps as power-consuming. But the difference ist, thats what happens to my phone every 10 minutes. Maybe my device is faulty for real.
Ive tried every possible setting, factory resets and new installations. Ive even disabled Power Genie and Phone Manager over adb. Nothing works. Man, this just sucks.
Click to expand...
Click to collapse
So I was just snooping around the settings and I found that I have exempted WhatsApp from battery optimizations.....
Sent from my Honor 8 using XDA Labs
ayush rao said:
So I was just snooping around the settings and I found that I have exempted WhatsApp from battery optimizations.....
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Yeah me too, but it did not help. I think this setting is about the doze feature from android. So strange that nobody else seems to have that problem since Android 7.
I had this problem, do you find the way to fix this?
I had this problem, do you find the way to fix this?
jackfan1111 said:
I had this problem, do you find the way to fix this?
Click to expand...
Click to collapse
Have you tried updating your phone to the latest fw? I don't have any problems atm.
Greenify
Jhayzt said:
Have you tried updating your phone to the latest fw? I don't have any problems atm.
Click to expand...
Click to collapse
yes, my phone is the latest version
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Hi buddy
I have noticed when my screen is off for a bit then when I open WhatsApp loads of notifications come through.
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Kucko34 said:
Apps&Notifications/Battery/App Launch and set individual aps to Manage manually and turn Run in background. Now Apk does not turn off when the display is turned off ... ?
Click to expand...
Click to collapse
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
jbfuzier said:
Even with those option it does not work on note 8. We had to remove an APK called powergenie from the system to stop it from killing app even if those app are whitelisted.
Huawei power management is too aggressive.
Click to expand...
Click to collapse
One year I used Note 8 with Nougat and no problem with Power Management! Upon upgrading to Oreo system it automatically shuts down applications in the background, and it also does Note 10 ... ?
Phonemanager was the problem here on the Note 8. When i disabled that everyting worked great.
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Sprazer said:
There are 2 settings that will totally minimize this problem (even Galaxy note 8 and iphones of my brothers are having this problem too)
but if you follow these 2 steps you will definitely minimize them as much as other phones
1. Settings/Battery/App Launch and set individual aps you like to get the notification to Manage manually
- turn all the 3 options on here (running in background , startups , and can be run by other apps) this will stop your phone from killing these specific apps from running in background
The second reason you don't get your notifications is because when your screen is off the Wifi will be disconnected first and then for a certain period of time , the system will also turn off your mobile data to save the battery as well. This means even if you have those apps running in background , you still won't get the notification because there's no internet connection....
So step 2 - go to Settings/Battery/ then look at the top right corner for the "gear" icon ,click ---- > Keep mobile data on <----- turn on option
(if you don't have mobile data plan and only rely on your wifi connection,well, you need to turn on keep your w-lan on instead )
Have fun and cheers
Click to expand...
Click to collapse
Thanks, but I did all of this on the Note 8 (when I had one) and it did nothing. All of my notifications were blocked. The only way to fix it was to remove the awful PHONE MANAGER app via the ABD removal method.
If the Note 10 is going to be the same, I'll have to pass. I just want a phone that'll work properly out of the box.
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
ultrajapa said:
No problem with WhatsApp, messenger eBay and Facebook so far, everything comes straight thru.
I did however observe sligh delay with Gmail.
Even with Gmail widget active in the background emails come at least one minute later after sending from another device.
Click to expand...
Click to collapse
I am using the Honor Mediapad X2 and having the same notifications issue, please note that there exists a HIDDEN WHITE LIST within Phone Manager where certain apps like Whatsapp are white listed and allow notifications to come through whereas other apps such as Hangouts and email clients are not. Having said this, do not use Whatsapp as a test to determine whether the Note 10 has the same issue or not. I do not know whether the Note 10's white list now includes apps such as Hangouts as it is a newer device and so it may be more up to date.
For your test, try an unpopular app which uses standard GCM protocol, kill the app, put the device into DEEP SLEEP (screen off, etc) and only then see if the device wakes up and notifications come through, they should.
Please use the QUOTE feature when replying to me to get my attention. Thanks!
The problems that i had on the Honor 8 are not on the Honor 10. I get all notifications with no problems. Just set the apps in manual mode and select all 3 options in phonemanager -> startup apps.
phorenzik said:
Hi,
I had an Honor Note 8 and notifications any came through if apps were open in app memory, or if they had a widget.
Adding them to a whitelist/ignoring battery optimisations did not work and notifications were blocked and only came through when you opened up the apps.
Is this fixed in the Honor Note 10?
Could any users please test by closing all open apps from app memory and seeing if notifications come through for the following apps:
eBay
Etsy
Amazon seller app
Google Hangouts
WhatsApp
Facebook messenger
This is the only thing holding me back from buying this phone. It doesn't look like a Global version will ever be released and I need to know if the Chinese ROM still kills notifications.
Thank you
Click to expand...
Click to collapse
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
godudu said:
Hi
I am sorry to disappoint you. On the Huawei Honor note 10 (EMUI 8.2.0 build 132) you won't receive notifications if the application is closed (not running in the background nor in the foreground), with one exception that I have found so far: WhatsApp.
All the settings you can modify only affect the application WHILE IT'S RUNNING IN THE BACKGROUND, that is, the app will keep running if the background and won't be killed if you disabled battery optimization for the specific app and changed the App Launch setting to "Manage Manually" with all 3 options enabled. However, if the application was closed by you or never launched after restarting the phone, you won't receive notifications even with disabled battery optimization and power management.
I am so frustrated, I don't even get reminder notifications from Google Keep notes app. The only workaround is to manually open all the apps you wish to get notification from when you power up the phone.
If anyone has a better workaround or has a different behavior than what I described, please advise!
Cheers,
David
Click to expand...
Click to collapse
David, plz see my post above. I believe there is a built-in white list which once we are able to decipher would be very happy
Could this be the white list?
/data/data/com.huawei.systemmanager/files/cootekphoneservice/white_list
https://forum.xda-developers.com/showthread.php?p=77664703
Please use the QUOTE feature when replying to me to get my attention. Thanks!
Have friends solved the notification issue?
I still keep going
nemkate said:
Have friends solved the notification issue?
I still keep going
Click to expand...
Click to collapse
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
godudu said:
Hi,
Unfortunately I believe this is per design and not a bug (Huawei strict battery saving policy.
The only way to guarantee notifications is to open the app you wish to get notifications from and keep it always running in the background.
Read the article below, it explains down to the bit level why notifications don't work on Huawei phones:
Damn I cannot post outside links because I am a new user. So Instead, search Google for this:
"why-your-push-notifications-never-see-the-light-of-day"
I hope it helps
D
Click to expand...
Click to collapse
I solved the problem as you said .
Hopefully correct the problem with the new update.
thank you so much :iyi::iyi::iyi:
For me no Problem with all.All Notification working.I use Mini Widgets,Whatsapp,Signal...
SmartPhonesFan said:
I don't use whatsapp that magically works but FB messenger , mails , skype , etc doesn't .. when I open messenger there is orange waiting for network so app can happily work in background but internet wifi or mobile internet will be killed anyway when phone in sleep mode ..
Click to expand...
Click to collapse
Have you checked under Phonemanager-Autostart runs in Background ?
SmartPhonesFan said:
I have tried everything..
Maybe I uninstalled something from Huawei what keeps wlan or data always on
Click to expand...
Click to collapse
This always on option is there is the developer options in my unrooted stock release.
Hello friends, I am trying to decide if buy this phone or not, but the notification is a basic feature. My most used apps are Telegram, Facebook Messenger and WhatsApp, so I want to know if there was an update or something that fixed the notification management. Thanks in advance.