Samsung Upgrade Program - Samsung Galaxy S8+ Questions & Answers

Hi everyone,
Did anyone else Pre order on the upgrade program? Also random question but if anyone has been on the program before do you know if you receive any letters?
I did ask and they said it's paperless but just wanted to confirm!
Looking forward to Thursday now!
Thanks

I've pre-ordered on the Upgrade programme. I haven't received any letters or anything yet, though the finance agreement stuff definitely said that they would send me something and that my 14 day cancellation period would begin the day I received my paperwork. Never even thought to ask about it though to be honest.

I am also on the Upgrade programme all transactions have been by email no paperwork through the post. Hoping to hear something on Wednesday about dispatching details (UK)
On a Side note I tried to get a Gear VR headset for free from Samsung but they sent me a email saying it was only free for US customers:crying::crying:

Oh was you on it last year? I've just joined
Was worried that I'd get letters in the post about signing up and my family seeing the cost of the phone lol!
Sent from my iPhone using Tapatalk Pro

Did Samsung even do an Upgrade Program last year? I don't recall seeing them doing it before this.

Yeah pretty sure I saw it for s7
Sent from my iPhone using Tapatalk Pro

im on it as well, and yes the paperwork is all electronic

Wished they had one for the US since I rather give them my money than the carriers.

Yeah I was gonna buy outright but then decided not much point. Shame it doesn't come with free insurance though like the apple one
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Guitarfreak26 said:
Yeah I was gonna buy outright but then decided not much point. Shame it doesn't come with free insurance though like the apple one
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Yeah the upgrade program only works out about £70 more expensive over the course of the full 2 years than just buying outright. The difference is you get a new phone every 1 year.
I guess the downside is having to give the old phone back rather than having it to sell or keep as a backup.
Insurance wise I did get an option when ordering to take out 12 months of Samsung Lite insurance for £99, but it seemed to exclude almost everything like loss/theft that you actually buy these insurances for. I'll probably take out third party insurance for it or something.

I didn't hear about this before can I get that in Ireland?

dont see the option yet
craigels said:
I didn't hear about this before can I get that in Ireland?
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unlike the uk site there doesnt seem to be anything on the irish site, or i cant see options to buy from it as well

Maybe we have to use the UK site from Ireland. I have my S8 Plus orchid grey ordered from Carphone warehouse Ireland.

Related

XDA I have news for you!

So I've been tweaking out about this damn phone and finally called Best Buy. I was told very firmly "Pre-orders are being accepted tomorrow (Sunday) for $50, first come first serve, and the phone is scheduled to be released on Valentines Day".
No bull****, I didn't have to play dumb, just simply asked if I could come in and buy the Thunderbolt tomorrow.
So Best Buy is clearly rolling hard on their own with this phone while VZW is hush hush. Clearly it's possible it could be pushed back, but at the very least pre orders will be starting tomorrow. Which is pretty dope.
See y'all at Best Buy.
once pre-orders start at best buy products typicaly launch soon.
also this is old news
I know I know I just feel powerful for calling and getting concrete info
Sent from my FroyoEris using XDA App
Nevermind.... I can't bill the upgrade phone to verizon. I am looking to get two of them one for me and my girlfriend.
So hopefully I can get it from verizon without it being sold out.
You can't preorder if its an upgrade????
Sent from my FroyoEris using XDA App
atpjoe said:
You can't preorder if its an upgrade????
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Who said that?
That's what I got out of coolsilvers post...I could've misinterpreted
Sent from my FroyoEris using XDA App
I think he said he couldn't bill the upgrade to VZW if he got it at BB.
Sent by my Droid Incredible
yea if you buy it at best buy you pay the price of the phone to best buy
nice news lmao
"First come, first serve" - Makes no sense on a pre-order. Your not getting anything tomorrow...they are PRE ordering yours. So, you definitely will get one if you pre-order.
I think they only can receive a certain amount of them so it seems to make sense.
Sent from my FroyoEris using XDA App
first come first serve as in pre-orders get priority in getting the phone, and they won't hold a pre-order sale for you
I pre ordered and no one had even tried when I got there. Literally the first on to pre order :-D
Sent from my Incredible using XDA App
atpjoe said:
So I've been tweaking out about this damn phone and finally called Best Buy. I was told very firmly "Pre-orders are being accepted tomorrow (Sunday) for $50, first come first serve, and the phone is scheduled to be released on Valentines Day".
No bull****, I didn't have to play dumb, just simply asked if I could come in and buy the Thunderbolt tomorrow.
So Best Buy is clearly rolling hard on their own with this phone while VZW is hush hush. Clearly it's possible it could be pushed back, but at the very least pre orders will be starting tomorrow. Which is pretty dope.
See y'all at Best Buy.
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Click to collapse
Cool. I preordered mine today at BB and they told me that I could pick it up on Valentine's day as well.
Sent from my PG06100 using XDA App
Eh, I'm waiting till Verizon has it, i asked BestBuy if they did 1 year contracts or full retail price if you can't upgrade and the answer to both was nope.
i did confirm though that they do have accessories already on sale, like the ones leaked on AndroidCentral by Platinum Series (aka Seidio)
also, don't go by any handset reviews until after HTC's MWC event, i have a feeling some features are hidden to preview blogs until its announced, namely the Htcsense.com features which are currently not working on preview handsets. Pocketnow seems to be having similiar problems with the Inspire 4G saying that it doesn't have access to download anything from the website hub. i think its because:
1. The website isn't fully launched yet nor does it have either of these phones as supported phones on the website, Yet.
2. HTC is likely to launch the new website on the 13th, the same date as the launch of Inspire and there event at MWC where its likely they'll announce new features for the website too (one can only dream anyway, if you recall the teasers in December early November they were touting regarding music and video support via the cloud, aka Htcsense.com which was later confirmed as an upcoming feature. and with Verizon touting media playback as a feature for LTE handsets, alongside of Netflix and other media features via LTE.
We can only hope that the launch event is soon and that the Thunderbolt gets a proper launch, they screwed up on the Droid Incredible launch and didn't support it at all, so i hope since this being there first 4G phone that we'll see huge support from Verizon and third parties.
superchilpil said:
I pre ordered and no one had even tried when I got there. Literally the first on to pre order :-D
Sent from my Incredible using XDA App
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Same here. Actually, I was the one that made them aware that the TB was going on pre-sale to day. They said they were so busy getting the iphone ready that they had no clue the TB was going on pre-sale. HA!
NCX Designs said:
Eh, I'm waiting till Verizon has it, i asked BestBuy if they did 1 year contracts or full retail price if you can't upgrade and the answer to both was nope
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Every phone at BB can be purchased outright without a contract. Don't let a misinformed salesperson tell you otherwise.
jimmypopulous said:
Every phone at BB can be purchased outright without a contract. Don't let a misinformed salesperson tell you otherwise.
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thats good to know, although when i even asked them if Verizon will be getting it too or if it'll be an exclusive (just for kicks) they answered "to be honest, i don't know for sure at this point but so far yes its an exclusive" and they also added that "even with Verizon i know that some of there upcoming handsets they won't allow you to get a 1 year contract" lol can you see through that bunch of bull or is there not enough two-ply to wipe it away, i never was a fan of bestbuy's salespeople, they lie through there asses just to get a sale.
does anyone know if you can put down more than $50 towards the purchase if your going to be paying full retail?
NCX Designs said:
thats good to know, although when i even asked them if Verizon will be getting it too or if it'll be an exclusive (just for kicks) they answered "to be honest, i don't know for sure at this point but so far yes its an exclusive" and they also added that "even with Verizon i know that some of there upcoming handsets they won't allow you to get a 1 year contract" lol can you see through that bunch of bull or is there not enough two-ply to wipe it away, i never was a fan of bestbuy's salespeople, they lie through there asses just to get a sale.
does anyone know if you can put down more than $50 towards the purchase if your going to be paying full retail?
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Yes but you will be given two giftcards, because the first can only be pre-loaded with 50 dollars with the sku they scan.
Also most all phones can be sold outright. But during a phones initial launch best buy reserves the right to sell phones only to customers do upgrades/new activations. That's why I told people to confirm with the store they bought from as if they can buy it out right.

Best Buy Sprint version is up on their web site. $899.99

Wow Best Buy is selling the V20 for $899.99!! Yikes!!
http://www.bestbuy.com/site/lg-v20-with-64gb-memory-cell-phone-black-sprint/5624158.p?skuId=5624158
Cheers
Well that's best buy for you....
Sent from my Nexus 6P
i yolo and type v20 in the search and... ONLY SPRINT??? while I need sprint should it show all the provider. HEY WEB MANAGER dont half azz it!
david279 said:
Well that's best buy for you....
Sent from my Nexus 6P
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Or that is just what this phone costs. People said the same thing as you about ATT pricing.
Thought I had replied to this thread. Weird.
Any way, Best Buy is sometimes known to throw a page up with an inflated price until they get the official price for it. I'm hoping that's the case this time too. Especially since Sprint doesn't even have a page for this phone that I can find let alone a price.
Otherwise, $900 is way too much for this phone and I won't be getting it. Even $800 is a bit much.
CHH2 said:
Thought I had replied to this thread. Weird.
Any way, Best Buy is sometimes known to throw a page up with an inflated price until they get the official price for it. I'm hoping that's the case this time too. Especially since Sprint doesn't even have a page for this phone that I can find let alone a price.
Otherwise, $900 is way too much for this phone and I won't be getting it. Even $800 is a bit much.
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Yeah I think they did this with the LG G5 too before that was released earlier this year. Also, Sprint is going to be doing a promotion where you can trade in any smartphone with mopre than 10$ in trade in value for 200$ in credit, although that might only be for if you get the phone in an easy pay or lease option and not a full buyout thing.
I am waiting on T-Mobile for their page to go live for pre-order. If the price is that same as on the other carriers, I will have to stick with my V10 or try out the Axon 7 til the price drops below $650.
Also, if the carrier doesn't offer the B&O headphones ... I will have to pass.
bhagiratha said:
I am waiting on T-Mobile for their page to go live for pre-order. If the price is that same as on the other carriers, I will have to stick with my V10 or try out the Axon 7 til the price drops below $650.
Also, if the carrier doesn't offer the B&O headphones ... I will have to pass.
Click to expand...
Click to collapse
It is already confirmed that LG is offering pre-orders in the US a pair of the H3's. As far as I can tell, they haven't really excluded any major carriers on the offer. Not sure if those who don't pre-order will get them or not. I assume "quantities are limited". So you either have to bite the bullet and get in on the pre-order if the headphones are important to you or wait for the price to drop and forgo them if price is more important. Hopefully the price won't be so bad though. I have heard Tmo pre-orders could open on the 12th (already passed though), 14th, 17th or 20th.
CHH2 said:
Thought I had replied to this thread. Weird.
Any way, Best Buy is sometimes known to throw a page up with an inflated price until they get the official price for it. I'm hoping that's the case this time too. Especially since Sprint doesn't even have a page for this phone that I can find let alone a price.
Otherwise, $900 is way too much for this phone and I won't be getting it. Even $800 is a bit much.
Click to expand...
Click to collapse
Sprint has had a coming soon page for a week now. Yesterday I was lucky enough to see a lg rep in the sprint store with V20 in hand. Sprint and LG are launching on the 28th.
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EROMITLAB said:
Sprint has had a coming soon page for a week now. Yesterday I was lucky enough to see a lg rep in the sprint store with V20 in hand. Sprint and LG are launching on the 28th.
Sent from my LGLS992 using Tapatalk
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Weird. When I went to the Sprint site earlier, I couldn't get the V20 to show up when I looked through their phones. They sure do want you to know they have iPhones though.
CHH2 said:
Weird. When I went to the Sprint site earlier, I couldn't get the V20 to show up when I looked through their phones. They sure do want you to know they have iPhones though.
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It isn't listed in the store...but they've had an advert page (buried a bit ) for a while
https://www.sprint.com/landings/lg-v20/index.html
They'll have a hard time selling them if they bury it like that.
CHH2 said:
They'll have a hard time selling them if they bury it like that.
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Given QA/QC problems of the past for LG, and the MSRP...I don't think they plan on worrying about selling many.
hahaha dude, why are you here? I legit want to know. you're just negative and a buzz kill to everybody who's interested in this phone. you're not buying it? great! we won't have to see topics of your complaining. why not just go find another forum here for whatever magical phone you want to buy instead of the v20 already? I just don't understand you.
Sent from my Samsung Galaxy S7 using Tapatalk
Skripka said:
Given QA/QC problems of the past for LG, and the MSRP...I don't think they plan on worrying about selling many.
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Click to collapse
Well, we don't have an actual MSRP from any other carrier yet besides AT&T. There's still a slight chance that the other carriers could undercut AT&T. Hopefully. The only place I hear about QA/QC problems with LG is in hardcore Android forums and it only really seems to be a few very vocal people. Certainly, I'll keep my eyes open but I'm willing to ride the odds in favor of no issues. But if Sprint can't put the phone in with the rest of their phones when they have the iPhone plastered everywhere on their site, they'll never sell it then wonder why. Then again, having met the Sprint CEO in the very bar I'm sitting in right now, I'm not surprised. Doesn't seem any carrier is really trying all that hard though. AT&T has their demo model off in another corner away from the other LG phones in the stores I visited. T-Mobile has it listed on their site with the other LG phones but that's about all of the exposure it gets from them at the moment. The reps are definitely psyched for this phone though.
Skripka said:
Given QA/QC problems of the past for LG, and the MSRP...I don't think they plan on worrying about selling many.
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Thanks, Mr. Constant Buzzkill. You're fun.
website been updated and shows....
30$ 24 month
Kansatsusha said:
website been updated and shows....
30$ 24 month
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That comes out to $720???
Skripka said:
That comes out to $720???
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That would be fantastic!
Sent from my SCH-I535 using XDA-Developers mobile app
EMSpilot said:
Wow Best Buy is selling the V20 for $899.99!! Yikes!!
http://www.bestbuy.com/site/lg-v20-with-64gb-memory-cell-phone-black-sprint/5624158.p?skuId=5624158
Cheers
Click to expand...
Click to collapse
Actually, the Best Buy site now shows 24 months for $30 which is $720. It also shows free BO headphones and a $200 BB gift card for any qualifying, working, non screen damaged phone.

Chances on picking one up in store tomorrow

What do you guys think if I show up maybe a hour before they open? I plan on going to the Verizon store.
Delete please double post
Worth a shot...
It's not a iPhone. There will be plenty
Sent from my iPhone using Tapatalk
^very true. Lol Best Buy even let me get it early.
hinds90 said:
^very true. Lol Best Buy even let me get it early.
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Bastards. They wouldn't sell it to me (my wife) yesterday. Said we gotta pre order and wait for the email to pick it up.
I was able to "pre-order" a cancelled pre-order yesterday at Sams lol, but unfortunately it was silver and they seemed to be all out of pluses. I'm sure you'll find it somewhere though if you call enough stores...
I was able to walk right in my local corporate ATT store and pick up the galaxy s8 plus with no issues. I even made an appointment for opening time (9am) just to be safe, but when I got there, there was like nobody there. I was out the door with my new phone by 9:30.
Honestly, I thought it would've been a little busier, but galaxy phones just don't get the same hype as iphones.

Returning S8+ - should i return promotion as well?

if you're returning the phone in 14 days period, should i need to return the $99 promotion as well...
do Tmobile has permission to request for return of the Promotional unit..
I have ordered the S8+ - Exynos version from Clove - but its' back ordered..
I dont think you need to return it, but im not 100% positive
Keep it
Let them ask for it
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---------- Post added at 07:56 PM ---------- Previous post was at 07:55 PM ----------
Is the Exynos version unlocked international
Where'd you order from?
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srkrono said:
I dont think you need to return it, but im not 100% positive
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Clove.co.uk...it's in backorder state
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Has nothing to do with carriers. Its done buy samsung, and they really dont care.
So keep the stuff.
when i returned my note 7 because of the recall they never refunded me the money for it because i never sent them the free gifts they gave me (gear vr and a travel bag) i had to post them at my expense before receiving my refund, the whole process took over 6 weeks
i even wrote letters to head office and spoke to managers, absolute waste of time, all over what was supposed to be a free gifts, dont know what would of happened if people had sold the free gifts.
i vowed then i would never buy another samsung product but the s8+ persuaded me to give them another chance.
widget2k13 said:
when i returned my note 7 because of the recall they never refunded me the money for it because i never sent them the free gifts they gave me (gear vr and a travel bag) i had to post them at my expense before receiving my refund, the whole process took over 6 weeks
i even wrote letters to head office and spoke to managers, absolute waste of time, all over what was supposed to be a free gifts, dont know what would of happened if people had sold the free gifts.
i vowed then i would never buy another samsung product but the s8+ persuaded me to give them another chance.
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Click to collapse
That sounds like samsung.com
Yep Samsung. Com/uk
I think it depends. Do you have terms of this promotion?
In case of discount you cannot keep it for yoursefl.
widget2k13 said:
when i returned my note 7 because of the recall they never refunded me the money for it because i never sent them the free gifts they gave me (gear vr and a travel bag) i had to post them at my expense before receiving my refund, the whole process took over 6 weeks
i even wrote letters to head office and spoke to managers, absolute waste of time, all over what was supposed to be a free gifts, dont know what would of happened if people had sold the free gifts.
i vowed then i would never buy another samsung product but the s8+ persuaded me to give them another chance.
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I had a note 7. Actually 2 different Note 7's, and I kept both the Gear Fit 2s I received as gifts. Got a full refund. I think its a case by case basis. Are you planning on getting another S8, or are you going to a different brand of phone?
I have an s8+ buy getting really frustrated with it and thinking of changing it because I cannot turn off the heads up without turning off the notification all together which is ridiculous

essential cutting the price of the ph1 by $200

What's the chance for us early adopter to get a refund? Or are we Sol?
The facebook post says early adopters get a 200 dlls coupon. That could bring the cost of the phone to 300!
They better release the dock before then. =/
Pretty miffed about this.
I smell a death spiral
TheDethEgineer said:
The facebook post says early adopters get a 200 dlls coupon. That could bring the cost of the phone to 300!
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Can confirm, just filled out a small form online, and said it will take "15 Days to process"
Exsurgence said:
Can confirm, just filled out a small form online, and said it will take "15 Days to process"
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Click to collapse
That's great! Amazing deal!
Exsurgence said:
Can confirm, just filled out a small form online, and said it will take "15 Days to process"
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Click to collapse
Any link to that form?
shooterlgk said:
Any link to that form?
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Click to collapse
Link is in their blog post. https://www.essential.com/pages/friends-and-family-offer
While it's nice for them to offer this to us early adopters, it really doesn't benfit us unless they release the dock or other accessories by Dec 15th.
Well, my wife is really enjoying her phone... May pick up a white one for 299 with the code...I think that it's a great value at that price...
Oh, great idea, the white one is a nice idea... lol
Still waiting on them to release the gray and green version. Already have the phone so I am waiting for the dock and or smart home hub. It's nice that they at least gave us early adopters a bone. But without new accessories it really is a waste for us. They have dropped the ball before, so hoping they don't do it again. :/ They have allot of potential I just hope they get there. Also hopefully the lower price leads to more developers jumping in on the device and helping to get the developer section in this community going.
Oh, to have one of those codes. Id then go out on a limb and buy one of these great looking phones.
So tempted, but just not enough at $500.
bought off ebay
I literally bought and paid for a phone off ebay saturday night. the seller shipped it and said he would not work on price.
I want to be able to get a coupon but i'm afraid that "someone" will have already claimed it or essential will not honor it.... If anyone is in same situation, please let me know if you were able to get the coupon.
Thanks!
mongofrye said:
I literally bought and paid for a phone off ebay saturday night. the seller shipped it and said he would not work on price.
I want to be able to get a coupon but i'm afraid that "someone" will have already claimed it or essential will not honor it.... If anyone is in same situation, please let me know if you were able to get the coupon.
Thanks!
Click to expand...
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Bought mine on swappa 4 weeks ago, just sended the email to essential so now I'm waiting for their reply, I'll let you know.
Did you alrealy filled up the form for the coupon?
TheDethEgineer said:
Bought mine on swappa 4 weeks ago, just sended the email to essential so now I'm waiting for their reply, I'll let you know.
Did you alrealy filled up the form for the coupon?
Click to expand...
Click to collapse
I did not. the seller had the phone until this morning. i asked for the IMEI and he said i would get it when it comes in the mail. so basically can't make the request until i get the imei. i have sneaky suspicion that he may have claimed.... he knew all about the promotion when i sent him a message.
I am just going to get another phone.
I don't think I'm going to bother with the charging pad if they release it in time seeing I keep the phone in a case anyway.
Sent out the info for my credit to Essential, and called Best Buy this morning and got them to price match the new price since I was within my return window (the credit has already shown up on my card).
So I got $200 back from Best Buy and will get $200 credit from Essential. Sweet.
Sent from my PH-1 using Tapatalk
JasonJoel said:
Sent out the info for my credit to Essential, and called Best Buy this morning and got them to price match the new price since I was within my return window (the credit has already shown up on my card).
So I got $200 back from Best Buy and will get $200 credit from Essential. Sweet.
Click to expand...
Click to collapse
How did you get them to do that? I haven't bought one, but if I can get them to knock another $200 off the 499, that'd be dope!
So I filled out the form, is there suppose to be an email confirmation?
benjmiester said:
How did you get them to do that? I haven't bought one, but if I can get them to knock another $200 off the 499, that'd be dope!
Click to expand...
Click to collapse
No, I originally bought it for $699. Got best buy to price match it back to $499 after the price drop.
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