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In the last few weeks i've been having major battery problems with my phone.
The percentage seems to be jumping around so it will show 100% very quickly when charging then quickly drop after not much usage. It always seems to reboot around 20% then I struggle to get it back on and when I do it will show 4% etc.
I've tried resetting the battery stats and two different roms but no luck. Is this likely a hardware issue? If so, could I get it looked at under warranty even though i've unlocked it? It's very frustrating...I like this phone but can't put up with this for much longer and if I have to replace it I might as well just get a nexus 4...
try calibrate your battery.
discharge it, and recharge it while the phone is off for few hours.
Whenever I power off it boots into cwm so can't calibrate. Does twrp behave like this as well?
Sent from my HTC One S using Tapatalk 2
skiba said:
Whenever I power off it boots into cwm so can't calibrate. Does twrp behave like this as well?
Sent from my HTC One S using Tapatalk 2
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Click to collapse
I've yet to check but I asked in some other thread and the reply I got was while it was a known cwm issue the guy hadn't heard of twrp doing it.
diabolusmiles said:
I've yet to check but I asked in some other thread and the reply I got was while it was a known cwm issue the guy hadn't heard of twrp doing it.
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Click to collapse
Just switch to TWRP and indeed, it stays off ifyou plug the charger in. I'll try calbrating...
Even after calibration my issue still persists. The rom starts rebooting like crazy as the power drops down to 40% 'ish, the phone is becoming unusable. Is there anything else I can try to debug this? Different radio? ROM? replacement battery?
Have you opened the back of your phone? That really sounds like you have a connection issue with the battery but being that it's a little cable and not pins sort of seems unlikely but possible.
skiba said:
Even after calibration my issue still persists. The rom starts rebooting like crazy as the power drops down to 40% 'ish, the phone is becoming unusable. Is there anything else I can try to debug this? Different radio? ROM? replacement battery?
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Click to collapse
Well I've actually ordered a replacement battery off eBay so I'm going to try that.
What I've noticed is I can charge it to 100% with the phone off. If I turn it on and run it down to say 60% then put it back on charge with its powered on, it says its fully charged after about a minute. Clearly its not charged....
Sent from my HTC One S using Tapatalk 2
Every time I he to 40% it starts rebooting...above that its fine...strange...
this just happened: I had my phone on USB charger (charged), then I just heard sound and my phone turned off. After turning on, it was saying I have 0% and then, few seconds later it was saying again "charged". Check screens
can you please help me? It happens again and my phone isn't on the charger. Again from 100 to 0 and 0 to 100. What is hapening? And the battery manager doesn't showing screen usage, only:
android OS
android system
google search
com.android.systemui
phone idle
phone standby
cell standby
MotoCare
Mediaserver
Happened to me once before also..I spoke to Moto Care about that, they didn't had any real answer..it's probably a software bug that causes battery not to calibrate as it should..
glava34 said:
Happened to me once before also..I spoke to Moto Care about that, they didn't had any real answer..it's probably a software bug that causes battery not to calibrate as it should..
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but Im using it for 2 months and it is first time it happened. Few moments ago it happened third time so I switched phone off
It seems like the battery is off calibration
Try downloading a third party app die batteries like battery doctor and see what it tells you.
Sent from my XT1034 using Tapatalk
There is already a thread for this, and a suspected cause:
It's not a calibration issue, but sensor configuration or fpga. In my opinion it can be corrected from software, but a simple rom change won't help unless they focus on correcting this issue.
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[source]
A developer is needed to investigate.
2hipso said:
can you please help me?
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Click to collapse
Did you update to KK? It's common known bug after updating an other phones such moto x.
Do this only once:
Download StabilityTest (ROOT optional) turn one wifi, gps, bluetooth. Run the program and start the "Classic stability test" leave the phone till it turns off. Then "power"+"vol-" run recovery mode and leave the phone it will turn of after a wail-make this step f times till it won't work and only the led will blink. You have now maximal drained out battery. Now plug the charger and make it 100% then start the hone enjoy-I hope it will help you.
i bough this phone one week ago, i read this post yesterday and i though it was a very bad problem i was happy not havig it, yesterday night i left the phone in airplane mode ad 70% battery today morning i found it off, fully discharged, i put it on charge and after recharging of 30% it jumped to 100% full charge
should i replace the phone? theres any other thread about this problem?
I sent my phone to replace, they said they will replace it (I paid extra 24€ when I was buying for this 24€ extra, they immediately replacing the broken phone to new one if the old was still under warranty) so I will get new one in few days
2hipso said:
I sent my phone to replace, they said they will replace it (I paid extra 24€ when I was buying for this 24€ extra, they immediately replacing the broken phone to new one if the old was still under warranty) so I will get new one in few days
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it will do the same, unless they have changed the hardware since that batch.
Sent from my phone
miklosbard said:
it will do the same, unless they have changed the hardware since that batch.
Sent from my phone
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Click to collapse
yes, but I'll get new Moto G. They will fix the old one and if I want, I should change it back.
2hipso said:
yes, but I'll get new Moto G. They will fix the old one and if I want, I should change it back.
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Click to collapse
They won't fix it, save the trouble of sending back for yourself.
Sent from my phone
Odd, the same thing happened to me. Just after I unplugged my phone from my pc. Strange...
bas-r said:
Odd, the same thing happened to me. Just after I unplugged my phone from my pc. Strange...
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Happened to me: I charged the phone to 85% using a laptop USB then took the phone out to use it, when I came back 30 minutes later I plugged back in to continue charging it dropped to 1% instantly then powered itself off as battery was nearly flat. Reboot phone then plug into laptop and starts charging from 1%.
10 mins later it's about 8% charged and I take phone to car, charge it using a Motorola car USB charger and the phone battery goes back to about 85% instantly.
It seemed to me that using a PC usb socket to charge the phone caused the issues rather than using a 'proper' charger. Maybe others can confirm whether they've had the issue only if using a PC usb port to charge it up?
Mine is UK tesco 8GB Moto G running Kitkat official firmware, not rooted, bl locked and not been flashed other than official software.
Hi everyone, i know the title seems like it's just a trival matter, but trust me it's not.
The phone was bought new in August of last year (2015).
The story so far: I've been using sultanxda ROM for over 6 months without any issues, but i decided to test a different ROM, so i downloaded Darkobas rom and GAPPS, the ROM and Gapps installed fine but when i started the device and i was doing the initial configuration the phone rebooted by itself. It happened about 3/4 times and after that the phone had entered a bootloop. I tried to reflash the ROM and gapps, but the phone was restarting during the flash in TWRP. I decided to go stock Cyanogen OS, so i did a clean fastboot install of cyanogen OS. Everything went well the phone was working fine, but a few hours after installation the phone was randomly rebooting again, i decided i'll live with it and wait and see if it goes away by itself.
The phone was rebooting 2/3 times a day, during different acitivities so it was hard to pinpoint what might the issue be (even when locked in my pocket with all apps killed). After a few days of usage it just went straight to bootloop, after that i had issues to even install a rom (even via fastboot), because it would install everything fine and then it wouldn't start properly and would be in a bootloop (straight after installation).
I also tried the Bacon Root Toolkit installation as well as formatting everything and wiping everything. But even with the usage of Bacon Root Toolkit the random reboots happened.
So i installed an older TWRP recovery, i wiped everything re-formatted the phone to F2FS (was EXT 4 b4) and installed a F2FS compatible ROM (can't remember which one), after that installation everything seemed to work fine, but after a day or so the random reboots came back to haunt me again. So i reformatted the phone to EXT-4 again, installed stock cyanogenmod via fastboot (the 4.4.2 version), and updated it to 6.0.1 via OTA (during the course of a day or so, but even when the phone was on 4.4.2 i had a random reboot once), and the reboots returned ( i tried many different solutions, even the command line in TWRP "make_ext4fs /dev/block/mmcblk0p15"). I had NO IDEA what might be causing them but i thought that maybe the processor is ****ed and it's overheating, i returned to sultanxda rom (with the underclock to 1957 mHz).
After returning the phone booted correctly after a clean install via TWRP, but now it's rebooting again, and sometimes it happens 4/5 times in a ROW, sometimes it doesnt even reboot, but goes to black screen and I have to push the power button for 6 + seconds for it to reboot.
I've tried the stability test, or running antutu a few times in a row to verify if maybe it's the processor's/RAM's fault, but the phone didn't care, it rebooted randomly (sometimes 6/7 antutu runs in a row and nothing happened, sometimes rebooting in my pocket with all apps shut down). I've tried different launchers/messing with WiFi options/turning off the proximity check/turning off the trust agents nothing seems to make a difference. At this point I'm at a loss of what to do so i came here to ask for any advice. Is there any way to check if the phones internal memory is corrupted in some way ? I've tried searching for some apps but nothing turned out.
oski131 said:
Hi everyone, i know the title seems like it's just a trival matter, but trust me it's not.
The phone was bought new in August of last year (2015).
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Click to collapse
flash this solved my problem http://forum.xda-developers.com/oneplus-one/help/fix-brickloop-audio-fx-fc-efs-corrupt-t2879061
Flashed the persist.img the problem still occurs. 15 minutes after the flash the phone shutdown, black screen.
Your phone battery is dying...replace your phone battery and all the problem will go away....random reboot a couple of times and then goes straight to bootloop is a sign of a dying battery....trust me i know this cause it happen to me before and i'm sure you have the same problems....
this problems will get worst when you can only boot into your rom while your phone is connected to the charger and goes straight to bootloop when you disconnect the charger....
iPusak Gaoq� said:
Your phone battery is dying...replace your phone battery and all the problem will go away....random reboot a couple of times and then goes straight to bootloop is a sign of a dying battery....trust me i know this cause it happen to me before and i'm sure you have the same problems....
this problems will get worst when you can only boot into your rom while your phone is connected to the charger and goes straight to bootloop when you disconnect the charger....
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Click to collapse
Shouldn't the battery meter go crazy after reboots or something ? Well i guess i'll try this, the battery is not a costly component. Are there perhaps any bigger batteries than the original one with bigger backs ?
oski131 said:
Shouldn't the battery meter go crazy after reboots or something ? Well i guess i'll try this, the battery is not a costly component. Are there perhaps any bigger batteries than the original one with bigger backs ?
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Click to collapse
Nope...the battery remains like normal but random reboot will happen more regularly until bootloop....
Not sure if there is a bigger battery but there is one thread here that show one battery with 3600mAh and don't buy OP2 battery as it is not compatible with OPO...
Sent from my A0001 using Tapatalk
Ok thanks for the help, will report back with new battery.
Switched the battery, the random reboots still happen, decided to do a clean flash, after wiping the phone in TWRP during the flash of GAPPS the phone rebooted itself and is in a boot loop currently.
Ok so the reboots stopped, it was a battery issue, but now i have a problem with battery indicator it's stuck at 50 % all the time and the phone does not show when it's charging (no information, no LED color), but the battery is being charged because when i shut it down and connect the charge and battery level (which shows when the phone is off) increases.
I've tried to use it untill it shuts down then i charged it while it was off for 6 hours, but after turning it on it still showed 50 %. I've also deleted the batterystats.bin using TWRP but it still did not help. Any ideas how to make it show the correct % ?
oski131 said:
Ok so the reboots stopped, it was a battery issue, but now i have a problem with battery indicator it's stuck at 50 % all the time and the phone does not show when it's charging (no information, no LED color), but the battery is being charged because when i shut it down and connect the charge and battery level (which shows when the phone is off) increases.
I've tried to use it untill it shuts down then i charged it while it was off for 6 hours, but after turning it on it still showed 50 %. I've also deleted the batterystats.bin using TWRP but it still did not help. Any ideas how to make it show the correct % ?
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Click to collapse
told you it was a battery issues but look like you have another battery issues here...try disconnect the battery from the motherboard for 1 minutes before connect it again and do offline charge for atleast 30 minutes....after 30 minutes reboot the phone and look at the battery percentages...if its goes above 50% then you have solved your problems....if it doesn't then you might bought a bad battery....you need to contact the seller that sell you the battery and asked for replacement....
Well unfortunately after changing the battery for a second one (the random reboots started again on the new one) the issue still prevails, so i'm currently writing a ticket to oneplus in hopes of some help.
Thank you iPusak Gaoq™
iPusak Gaoq™ said:
Your phone battery is dying...replace your phone battery and all the problem will go away....random reboot a couple of times and then goes straight to bootloop is a sign of a dying battery....trust me i know this cause it happen to me before and i'm sure you have the same problems....
this problems will get worst when you can only boot into your rom while your phone is connected to the charger and goes straight to bootloop when you disconnect the charger....
Click to expand...
Click to collapse
You Sir iPusak Gaoq™ are amazing. I 've searched for 2 whole weeks and no one was able to zero in on the issue.
After reading your post, I changed my battery. 3 days back. Till now my phone is as good as new.
I cannot thank you enough. I tried everything from recovery to rom to stock.
Thank you Thank you thank you.
What peace of mind now !!!!!!!
You can try this it solved my problem without changing battery :-
https://forum.xda-developers.com/k5-plus/how-to/solving-random-reboots-problem-t3682037
My OPO is having a reboot issue, was on cos13, cm14.1 and ubuntu with mutirom,
Symptoms
1. the phone stays on if connected to a charger or powerbank.
and without charger it bootloops at the 1+ logo
2. in switched off state, when charger is connected the battery sometimes shows 0% and increases to 100%
3. with charger i entered cm recovery, removed the charger, the phone stayed all night long with cm recovery menu display on.
after draining the battery, i plugged back charger and the phone in switched off state did show the regular charging animation and took the usual time to full charge.
after full charge I removed the charger, tried to power on the phone boot loops at 1+ logo.
4. without charger it can enter fastboot mode.
5. with charger it can boot into os, shows charging, led lit up, but after removing charger it won't stay long, also if opening camera it turns off.
6. even on powerbank it can boot up and stay switched on. and work normally (camera etc anything)
(7. while turned off and on charger the animation shows charging but the top led isn't on.) - I don't remember it lighting up on charging while switched off
8. the night before this issue occured, my phone rebooted twice while watching youtube. and in the previous nights also I noticed battery dropping overnight.
what all I tried,
1. fastboot flashed cos, - not solved
2. flashed using Qualcomm USB port tool - not solved.
3. ran the make_ext4fs /dev/block/mmcblk0p15 command in twrp. - not solved.
4. erased and flashed persist.img - not solved.
so what could be the problem, opo is now my secondary phone, now using op3 as primary.
The battery is at its end of its life....replace the battery and all your problem will be gone...
you're not the only one that have experiences this problem (i have seen more then 10 people having the same problem)...last year and this year there a lot of people having bootloop problem due to dying battery...factory reset, flash stock rom and etc won't help you solved this problem...
i personally have this problem last year and after i replace the battery all my problem gone...i think Oneplus made OPO batteries only lasted for 2 and a half year....
iPusak Gaoq™ said:
The battery is at its end of its life....replace the battery and all your problem will be gone...
you're not the only one that have experiences this problem (i have seen more then 10 people having the same problem)...last year and this year there a lot of people having bootloop problem due to dying battery...factory reset, flash stock rom and etc won't help you solved this problem...
i personally have this problem last year and after i replace the battery all my problem gone...i think Oneplus made OPO batteries only lasted for 2 and a half year....
Click to expand...
Click to collapse
thanks for the reply i guessed that, but still wasn't sure, can it be also due to any issues to board, anyway since i've done with flashing and all i'll try an OP service center, and hope it won't costs me big.
jnraj said:
thanks for the reply i guessed that, but still wasn't sure, can it be also due to any issues to board, anyway since i've done with flashing and all i'll try an OP service center, and hope it won't costs me big.
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Nope it is not issues with the motherboard but batteries...the phone can be turn on like normal when charger is connected and goes into bootloop once the charger is disconnected....its a clear sign that the battery is dying...when it connected to the charger, it may look like the battery is full but it is not...just buy a new battery and all your problem will be gone...you can try flashing lot of rom, revert to stock or whatever you do in fastboot but it ain't gonna help you...it might boot normally but within an hour it will goes back to bootloop....
like i said before i was on the same pages as you last year...all the flashing stuff didn't work until i replace the battery....there no issues with the motherboard whatsoever....my phone still work atm without any bootloop problem...
feel free to go to OP services center if you want, if they tell you it was a motherboard issues then you have been screwed by the services center by repairing something that is still in good condition and you gonna pay more then just a batteries afterwards...
iPusak Gaoq™ said:
Nope it is not issues with the motherboard but batteries...the phone can be turn on like normal when charger is connected and goes into bootloop once the charger is disconnected....its a clear sign that the battery is dying...when it connected to the charger, it may look like the battery is full but it is not...just buy a new battery and all your problem will be gone...you can try flashing lot of rom, revert to stock or whatever you do in fastboot but it ain't gonna help you...it might boot normally but within an hour it will goes back to bootloop....
like i said before i was on the same pages as you last year...all the flashing stuff didn't work until i replace the battery....there no issues with the motherboard whatsoever....my phone still work atm without any bootloop problem...
feel free to go to OP services center if you want, if they tell you it was a motherboard issues then you have been screwed by the services center by repairing something that is still in good condition and you gonna pay more then just a batteries afterwards...
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Click to collapse
I have almost exactly the same problem. The thing is I cannot find a way to enter multirom recovery even on a charger. When on a charger it tries to boot into my primary rom but gets stuck on it endlessly.
Are you sure its the battery? I mean, mine charges to 100% when plugged in and doesnt seem to have any problem with charging. Mine did it a few days ago, it went into a bootloop for no reason. I havent touched anything for a year and it happened so randomly and lost everything I had on it...
MetalmanIX said:
I have almost exactly the same problem. The thing is I cannot find a way to enter multirom recovery even on a charger. When on a charger it tries to boot into my primary rom but gets stuck on it endlessly.
Are you sure its the battery? I mean, mine charges to 100% when plugged in and doesnt seem to have any problem with charging. Mine did it a few days ago, it went into a bootloop for no reason. I havent touched anything for a year and it happened so randomly and lost everything I had on it...
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Yes i'm sure of it...i have seen more then 10 opo user in my country that have the same problem as me and when they all replace the battery after my suggestion...all their problem go away without having reflash anything...
Sent from my A0001 using Tapatalk
iPusak Gaoq™ said:
Yes i'm sure of it...i have seen more then 10 opo user in my country that have the same problem as me and when they all replace the battery after my suggestion...all their problem go away without having reflash anything...
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Hey dude Thanks a lot... I was facing exactly same issue for last 2 days... I bought OPO on Dec 5 th 2014... I think its battery only works 2 years...
@iPusak Gaoq™, tried to get a suitable battery online but the shipping charge killed most deals, some were even counterfeits, so finally I decided to visit an op service centre, they replaced the battery with a new one, now my OPO is good as new. thanks again.
I was just going to post, about my issue, but the forum suggested your post. I read the first post, and yes, I am facing the exact same problem. Taking a picture and the phone shuts off. Vibrating from getting a notification and restart.
And the saddest part, the phone won't boot into OS if is it not plugged to PC or AC power.
My Opo is almost two years old. Can you suggest a good battery replacement for me?
leokook said:
I was just going to post, about my issue, but the forum suggested your post. I read the first post, and yes, I am facing the exact same problem. Taking a picture and the phone shuts off. Vibrating from getting a notification and restart.
And the saddest part, the phone won't boot into OS if is it not plugged to PC or AC power.
My Opo is almost two years old. Can you suggest a good battery replacement for me?
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Click to collapse
Hard to suggest which batteries is good if you planning to bought it online cause there no way you can know whether the batteries you gonna buy is original or OEM...only when you bought the batteries in a retail store then you can see whether its original or OEM and yes the differences between both batteries is noticeable...
Sent from my A0001 using Tapatalk
Hello All, Don't know whether posting in right thread or wrong!....
My OPO is almost 3 years old, it is rebooting automatically i.e Powered by Android screen showing & then again it will restart with the same. Continuously rebooting the same until long press the power button for force shutdown. I need a solution , kindly help me out.
Am not an software engineer to understand the programming terms, hence if you share line to line steps, i can try..
Harishxda said:
Hello All, Don't know whether posting in right thread or wrong!....
My OPO is almost 3 years old, it is rebooting automatically i.e Powered by Android screen showing & then again it will restart with the same. Continuously rebooting the same until long press the power button for force shutdown. I need a solution , kindly help me out.
Am not an software engineer to understand the programming terms, hence if you share line to line steps, i can try..
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Click to collapse
Replace the battery of your Phone, it will be back to normal.
Changed battery but issue is sill there..
Will i found original battery at Ahmedabad Service Center
jnraj said:
@iPusak Gaoq™, tried to get a suitable battery online but the shipping charge killed most deals, some were even counterfeits, so finally I decided to visit an op service centre, they replaced the battery with a new one, now my OPO is good as new. thanks again.
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Click to collapse
as i m facing same issue since last sunday, i think i shall go to Oneplus Service center here in ahmedabad for replacement of battery, how much they charged for battery replacement.??
thanks..
samiran das 03 said:
Changed battery but issue is sill there..
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Click to collapse
you still having OPO? Did issue resolve?
Hey there,
i got a used OPO from a friend, and no matter what i try, it always does the same thing:
After about two weeks of working flawlessly it reboots randomly and gets stuck at the boot logo (says "Cyanogen" or shows the animated "bow" in case of Lineage).
I have tried the stock CM11 & 13 roms, i also tried Lineage for some time, every time with a clean flash. Still the same issue comes back after two weeks.
Sure - after a factory reset the phone boots normal again, but i know it wont last long...
Do you guys have any idea what could cause this? Maybe a hardware fault?
eraser87 said:
Hey there,
i got a used OPO from a friend, and no matter what i try, it always does the same thing:
After about two weeks of working flawlessly it reboots randomly and gets stuck at the boot logo (says "Cyanogen" or shows the animated "bow" in case of Lineage).
I have tried the stock CM11 & 13 roms, i also tried Lineage for some time, every time with a clean flash. Still the same issue comes back after two weeks.
Sure - after a factory reset the phone boots normal again, but i know it wont last long...
Do you guys have any idea what could cause this? Maybe a hardware fault?
Click to expand...
Click to collapse
Battery fault.What's the health of battery like?
Thanks for your input Mr.AK!
The battery seems fine, the phone can go fo multiple days if i dont use it much.
Also (according to the description of others) the phone should be "boot looping" and also boot when connected to a charger. Mine does neither :/
eraser87 said:
Thanks for your input Mr.AK!
The battery seems fine, the phone can go fo multiple days if i dont use it much.
Also (according to the description of others) the phone should be "boot looping" and also boot when connected to a charger. Mine does neither :/
Click to expand...
Click to collapse
You should get your device checked from a professional repair shop then.
Maybe try an Oreo Rom. If problem persist, I would say it's the battery
eraser87 said:
Thanks for your input Mr.AK!
The battery seems fine, the phone can go fo multiple days if i dont use it much.
Also (according to the description of others) the phone should be "boot looping" and also boot when connected to a charger. Mine does neither :/
Click to expand...
Click to collapse
When you need charger connected to boot your phone that means that the battery is at it worse state so you phone battery might not be at those point yet but it doesn't mean that its not a battery problem...easiest way to figure out that the battery is not good is looking at the battery percentage after reboot or after you have solved the bootloop...if the battery percentage drop drastically (even 5% drop) after reboot then your battery is at bad state and will become worse eventually...