Can't install apps from Google Play (AL00) - Huawei Mate 9 Questions & Answers

Hi, I have the AL00 model.
Today I tried to install some apps from the Play Store but it seems whatever I try to download gets stuck at "downloading".
This problem occured today and I could have install apps before.
I have the latest version (B175).

Liranzukz said:
Hi, I have the AL00 model.
Today I tried to install some apps from the Play Store but it seems whatever I try to download gets stuck at "downloading".
This problem occured today and I could have install apps before.
I have the latest version (B175).
Click to expand...
Click to collapse
i tried everything its juts not accepting
i fix it by clearing cache on google firmware it will download
but it crash sometimes after that if download is okay still you cant download big file when you wanna download
big file over 300mb it crash no matter it start download sometimes
but agter install crash so better go back and install MHA-L29C636
https://forum.xda-developers.com/mate-9/how-to/guide-rebrand-chinese-al00-mate9-to-t3554656

Sometimes re-start phone fix the issue.

Edit:
Problem solved after I did a factory reset and installed google play store through HiApp.

I tried everything to solve the issue, the only solution is reboot the phone everytime it stops working

Related

[Q] Apps Stuck "Downloading"

Two days ago I decided to switch from cm12 nightlies to cm12s.
After performing a clean flash I was very pleased to see that I even had the option to restore the apps I had installed before. However, when trying to install those apps I encountered a problem. Because the apps would not download. They would say "Downloading"but it woult get stuck forever.
I had never experienced such problem before but so I thought it was the cm12s flash. So, I flashed back to the latest cm12 nightly I still had on my OPO with the hope that the problem would have vanished. Unfortunately it didn't.
MY PROBLEM:
When I try to install apps from the play store they get stuck in an endless loop of "downloading".
What I tried so far:
flashing back to a normal cm12 nightly
flashing cm11s and after that upgrading to cm12s (in cm11s the problem also persists, same for SOKP-rom to see if it would also persist in a different rom)
rebooting with and without superSU after flashing OS.
entirely wiping my phone (cache, dalvik cache, system, data) and flashing cm12/s
after the step above^, deleting the data and/or cache from "Google Play Services", "Google play Store", "Google Play Framework" (and if possible deleting updates so it goes back to factory app)
changing location settings
deleting google account and re adding it.
clearing Cache and Dalvik Cache multiple times
using the 1-Click installer from their forum
Tried to find the android_secure folder but could not find it. (even with hidden files disabled in windows)
Perhaps even more but I can't quite remember much more...
I experienced after flashing a new os multiple times that the problem is not really the play store and/or the apps in it. But I believe the problem is more with the "Google Play Services" because most of the apps I can update perfectly fine but the "Google Play Services" continuously refuse to update and get stuck at "downloading". Unfortunately that app is needed to be able to use e.g "Gmail".
Hopefully there are more people on this forum who have experienced this problem before and know how to fix it.
Got the same crap... It's been 2 days now with the Store stuck on downloading.
I have all the latest updates, Store, Services etc.
Also tried to disable the security section like Enterprise.
Nothing works.... This is driving me mad!!!
Anyone got a fix?
Nepturion said:
Got the same crap... It's been 2 days now with the Store stuck on downloading.
I have all the latest updates, Store, Services etc.
Also tried to disable the security section like Enterprise.
Nothing works.... This is driving me mad!!!
Anyone got a fix?
Click to expand...
Click to collapse
Somehow it fixed itself......
What cought my eye was that if it is not working, try downloading the app via 3g or at your friends house... For some reason it would sometimes not download via wifi but it would via 3g.
I hope this works for you aswel
hubert.hoeve said:
Somehow it fixed itself......
What cought my eye was that if it is not working, try downloading the app via 3g or at your friends house... For some reason it would sometimes not download via wifi but it would via 3g.
I hope this works for you aswel
Click to expand...
Click to collapse
I didn't get it working again, so I removed all data and reinstalled the rooted firmware for my device and just did a backup with the mybackup pro.
Somehow there was something with the system or the data, but it works now.

HiApp can't install/update

Hey, so I noticed this problem a few weeks ago and tried to do a factory reset to fix it, using the same huawei account (also tried with no account) it says 'Installation Failed' for every app I try to download or update.
It occurs 2-3 seconds after I press to download/update an app, I'm using MHA0AL00C00B213 build.
Akatosh said:
Hey, so I noticed this problem a few weeks ago and tried to do a factory reset to fix it, using the same huawei account (also tried with no account) it says 'Installation Failed' for every app I try to download or update.
It occurs 2-3 seconds after I press to download/update an app, I'm using MHA0AL00C00B213 build.
Click to expand...
Click to collapse
never had that problem before in any FW, try to uodate to B225 if possible
ilbambino said:
never had that problem before in any FW, try to uodate to B225 if possible
Click to expand...
Click to collapse
No update available through HiCare or system update check, I tried the firmware finder method but it's only finding B106.
The real problem here is that because I have a Chinese model, I can't install google play store (and it's associated functions).
Akatosh said:
No update available through HiCare or system update check, I tried the firmware finder method but it's only finding B106.
The real problem here is that because I have a Chinese model, I can't install google play store (and it's associated functions).
Click to expand...
Click to collapse
hmmm weird, I do have chinese version as well, look for GMS app in HiApp and install it, that will enable Google core aps and google play so you can download the apps.

HELP!! Installing any APP hardboots phone and bootloops

I have a Oneplus 1 running CM11 44s Kitkat 4.4.4
I did a clean flash of CM11 and now I am unable to install any app from playstore. As soon as an app finishes installing, the phone hardboots and enters bootloop or I get continuous error messages Trebuchet stops working, Play Store stopped working
I have to goto Safe Mode and unistall app to recover phone.
Apps which I have tried to install and have been unsuccessful Greenify, Nova Launcher, Facebook, Gboard, Microsoft SMS Organiser
Basically, I am unable to install anything at all! All these were running fine before, now dont understand whats wrong!
I cleaned whole phone, formatted all with fastboot and reinstalled CM11, but the problem remains.
Please help!!
soniabajaj said:
I have a Oneplus 1 running CM11 44s Kitkat 4.4.4
I did a clean flash of CM11 and now I am unable to install any app from playstore. As soon as an app finishes installing, the phone hardboots and enters bootloop or I get continuous error messages Trebuchet stops working, Play Store stopped working
I have to goto Safe Mode and unistall app to recover phone.
Apps which I have tried to install and have been unsuccessful Greenify, Nova Launcher, Facebook, Gboard, Microsoft SMS Organiser
Basically, I am unable to install anything at all! All these were running fine before, now dont understand whats wrong!
I cleaned whole phone, formatted all with fastboot and reinstalled CM11, but the problem remains.
Please help!!
Click to expand...
Click to collapse
What about installing apps from other sources?
Does that work?
Mr.Ak said:
What about installing apps from other sources?
Does that work?
Click to expand...
Click to collapse
No installing from other sources also dont work, I downloaded apks from apkmirror, same issue, as soon as installation finishes, it will hardboot and enter bootloop or will start giving continuous errors
My phone is not a smartphone anymore!! :crying: :crying:
soniabajaj said:
No installing from other sources also dont work, I downloaded apks from apkmirror, same issue, as soon as installation finishes, it will hardboot and enter bootloop or will start giving continuous errors
My phone is not a smartphone anymore!! :crying: :crying:
Click to expand...
Click to collapse
I doubt it.
Why don't you flash cos13.1.x?
Mr.Ak said:
I doubt it.
Why don't you flash cos13.1.x?
Click to expand...
Click to collapse
Yeah I could do that, but I would like to understand whats going wrong in present case, I have had flashed CM11 many times since past 4 yrs but never faced such an issue.
I even installed TWRP and SuperSU latest version and also Old versions, I tried installing old versions of apps, but phone keeps crashing! Wonder whats wrong?!
Is this a firmware issue?(Tried flashing firmwares too)
or Partitions gone bad?
I tried searching but couldnt find any resource on how to recreate partitions.
Can anyone help please?
soniabajaj said:
Yeah I could do that, but I would like to understand whats going wrong in present case, I have had flashed CM11 many times since past 4 yrs but never faced such an issue.
I even installed TWRP and SuperSU latest version and also Old versions, I tried installing old versions of apps, but phone keeps crashing! Wonder whats wrong?!
Is this a firmware issue?(Tried flashing firmwares too)
or Partitions gone bad?
I tried searching but couldnt find any resource on how to recreate partitions.
Can anyone help please?
Click to expand...
Click to collapse
Wait,what if you flash cm11? I mean you just wanna stay on KitKat,so why don't cm11?
https://www.androidfilehost.com/?fid=24052804347767866
Clean flash this cm11 nightly+gapps you like.
Make sure you use latest twrp.
Same issue here. Happens not to all apps though. Just particular ones after updating certain apps. Not sure what happened. Only solution is to avoid installing those kind of apps.

Play Store after rooting

Hey,
I've installed a custom recovery, re-installed an official OTA update and rooted my phone.
Now the play store won't download apps. The only wayto download apps with play store is to press install, then reboot and the app will install.
Moreover, the play store shows nothing in the updates whereas I have apps that should be updated.
I tried to uninstall the play store and re-install with a recent apk, it still does the same thing.
Anyone has a fix here ?
EDIT : Now the play store won't start, it keeps crashing everytime, even after reinstalling it with an apk
So I would like to install a working Play Store version but I don't think that factory reset would do anything ..
Did you try to get help from the thread you downloaded the rom from? Did you try to get help from the thread you downloaded the rom from?
sir0knightfall said:
Did you try to get help from the thread you downloaded the rom from? Did you try to get help from the thread you downloaded the rom from?
Click to expand...
Click to collapse
I installed the official ROM.

P20 pro - device is not certified in Play Store

After I updated to .161 (C432) via Hi Suite, Google Play store shows that my device is not certified??!! Everything works fine in store, I can download apps, update apps but I'm confused with this info.
On .159 everthing was fine.
Phone is with no root, no bootloader unlock, nothing. Everything is stock as I have from the first day i bought it.
Does anybody have the same issue?
EDIT: and suddenly problem is solved by itself after Play store is updated to new version... ghosts in my phone ?
Flash services firmware
Danchibald said:
After I updated to .161 (C432) via Hi Suite, Google Play store shows that my device is not certified??!! Everything works fine in store, I can download apps, update apps but I'm confused with this info.
On .159 everthing was fine.
Phone is with no root, no bootloader unlock, nothing. Everything is stock as I have from the first day i bought it.
Does anybody have the same issue?
EDIT: and suddenly problem is solved by itself after Play store is updated to new version... ghosts in my phone
Click to expand...
Click to collapse
clear the app's cache and data and reboot in recovery and wipe cache and recheck
Danchibald said:
After I updated to .161 (C432) via Hi Suite, Google Play store shows that my device is not certified??!! Everything works fine in store, I can download apps, update apps but I'm confused with this info.
On .159 everthing was fine.
Phone is with no root, no bootloader unlock, nothing. Everything is stock as I have from the first day i bought it.
Does anybody have the same issue?
EDIT: and suddenly problem is solved by itself after Play store is updated to new version... ghosts in my phone ?
Click to expand...
Click to collapse
it just that the Play Services need to updated to align with latest FW and SW update from OEMs
Problem is solved after Play Store upgraded to new version

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