Replacement touch screen not working - Nexus 5 Q&A, Help & Troubleshooting

Hi,
I've bought a new screen + digitizer and replaced it with my broken screen. At first it didn't work...but after updating my N5 device with a OTA cable and a mouse i worked for about a day. But this morning it was unresponsive again.
I've opened it up and checked that every ribbon cable is correctly installed.
The screen turns on fine, but the touch screen is unresponsive.
Any one who has a fix for this or know what to do?

Sounds like a hardware problem to me.

Your previous screen is completely dead ? If the previous screen worked try to put it back and see if it's ok. Maybe you damaged the flex cable or something. The nexus's connectors are really bad...

I've a very similar situation here. Where did you get the screen? Mine seems to work fro a couple minutes then it's unresponsive.

I think the screen is defective. I have replaced the screens on 6 or 7 nexus 5 phones with 3rd party frame/LCD/glass units from Aliexpress and they all continue to work after several months of use.

i have this question also. i can use my touch screen at the first time but not after reboot . Display works very fine to my new screen with digitizer.

Related

Screen is blank but touch screen works ***HELP***

I recently got a touch pro of a friend with a damaged screen that didn't turn on but the touch screen was responsive. Apparently he sat on it and the screen broke.
I then acquired it and replaced the LCD screen and i turned it on but all it shows is a blank black screen with the backlight on. I was tapping while it booted up and it was making that beep noise so i know the touch screen works. What do i do now.
dazz245 said:
I recently got a touch pro of a friend with a damaged screen that didn't turn on but the touch screen was responsive. Apparently he sat on it and the screen broke.
I then acquired it and replaced the screen (with digitalizer) and i turned it on but all it shows is a blank black screen. I was tapping while it booted up and it was making that beep noise so i know the touch screen works. What do i do now.
Click to expand...
Click to collapse
if the lcd is damaged and you only replaced the digitizer then that wont solve the problem, the digitizer just sits ontop of the lcd and recognizes your touches, hence why it mite know that your touching the screen but the screen is still blank
mancsoulja said:
if the lcd is damaged and you only replaced the digitizer then that wont solve the problem, the digitizer just sits ontop of the lcd and recognizes your touches, hence why it mite know that your touching the screen but the screen is still blank
Click to expand...
Click to collapse
I replaced the LCD along with the digitalizer. Tats what i meant.
Sounds like either the new screen is inop on fit (fraid you need another to test, then send the first back as faulty), or the fault is not the LCD itself.
Possibily its the wrong screen, or its not installed correctly, or you damaged either the screen or the controller when installing.
I'm afraid you dont have many options - take it apart & rebuild to ensure correct parts & fitment, spend £££ on alternative parts to see whats broken (or serious £££ on test equipment!), send it off for repair or give up!
I'd go for option 1 first
If your friend sat on it hard enough to break the screen, i'd be looking for any damage / cracking to the boards / ribon cable mounts and be looking very carefully at the mountings of any IC chips. Incedently, when (s)he sat on it, did the screen work at all? and was it 100% working before they did?
Okay thanks for the replies. I just bought a flex cable where the slider thing is because the old one looked a bit old and flexed out and on inspection of the old screen i found a tiny rip on the screen's flex cable too. I wait for my cable and see if it works and if it doesn't then i'll sent the screen back as faulty and get a new one and if that doesn't work then I'll give up and sell it again
hi
sorry to wake up an old thread.
so what's your solution/conclusion?
is it the flex, or the LCD that broke?
i have the same problem right now.
thanks
was mainboard

[Q] Nexus 5 screen showing colorful static

Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
jono_nz said:
Has anyone come across this before? I was watching a video on MX Player not too long ago, and it seems to have resulted in a permanent colourful static for the phone.
I can't really tell if it's doing anything, but when I go through the motions of resetting it or booting into bootloader, the screen does not change at all.
Interestingly the volume buttons are still working, and if I press the area of the screen where I think the buttons are (e.g., the back/home/programs buttons) I get the right vibrations. Which leads me to believe my screen is broken, and that it's a hardware fault. I'm hoping pretty hard this isn't the case, as my phone is only two months old and it was a replacement for a 6 month old Nexus 4 which had stopped charging.
Anyone come across this before? I'm hoping there's a kind of solution somewhere out there... To make matters worse I bought this phone via a parallel importer AND I'm currently overseas and won't be back till the end of January.
Sigh. Photo of screen is as attached - please forgive the terrible quality as I had to use my laptop webcam.
Thanks in advance, everyone!
Click to expand...
Click to collapse
Only time I've seen something like this was when my integrated graphics card on my desktop overheated, everything still worked, but colorful static everywhere. I'd let it cool down for a while, chances are it was pretty hot when it did that, and see if high temps might make it happen again.
I just had the same thing happen. Phone had been in my pocket and I had just taken it out to check the time maybe 10 minutes before it happened. The only difference with mine was I bumped into a table and hit the phone in my pocket. It does have a case on it and there is no sign of damage at all such as a cracked screen or anything. The static only lasts for a few seconds and thats right after I force it to reboot. After that it just goes to an all black screen. My LED indicator light is still flashing at me telling me I have an email though so I'm not sure what the deal is.
Were you able to resolve this issue? I too just experienced this issue as well and my phone is currently unusable. Thanks!
Do a full wipe as in wiping the entire phone and making it as if you just got it out of the box. if it persist RMA
Sent from my Nexus 5
Hi, I broke my screen (really bad smash) and had have this static on my new screen. The new screen was apparently fully tested. When using the slim port i can display on my TV and the digitizer works fine, its just this same colour static on the handset. I am now waiting for a replacement USB flex (it was a bit bent in the break) and i expect the new USB flex will fix it. If not then its a bad screen.
Will post the results when i get the parts
Fixed!
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
zeebo1111 said:
Hi,
My new USB flex arrived today. I installed it and found my screen is working perfectly.
The first pic is the same colour static that the op had.. Second one is the USB flex board / ribbon. Ebay for 20 Euro. Please remember that USA users are LG D820 and Europe/rest of works LG D821. I think its important for this part as the aerials connect here ans they are different in USA.
Good luck everyone
Click to expand...
Click to collapse
Hi,
sorry for reopen the topic but I really need to know if change de USB flex solve this problem
thanks
Static screen and freezing
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Madzy said:
Hi All,
Need help here with my 6 month old Nexus 5. It has been pretty good with no issues but since last evening, it started behaving weird. The chronological events are as follows
1. While browsing on Chrome some websites were not scrolling intermittently. This was only in the browser.
2. After about 10 mins of the above behavior the entire phone froze and didn't release itself. I had to force reboot by holding the power button down for about 10 secs. When the screen came on, it was the static screen
3. I again pressed the power button a couple of times but no use. Held it again for 10 secs, then phone rebooted and everything was fine.
4. Continued to use the phone and everything was normal until this afternoon, when the phone again froze while browsing a website
5. Since then the phone screen shows the static and if I press the power button once, the screen switches off and press again the screen comes on with the display showing properly. I can now only perform one touch which is registered and the screen freezes. If I switch off and on again the next screen / action is shown which is the action I did in the previous touch. Every time it registers one touch and I have to switch off and on again to see the next screen. Sometimes the phone just shows static and I have to wait a few seconds (30 sec) before using it again.
6. If I make a call to my phone, I hear one ring and then it is busy tone like I've cancelled the call. However the phone does not show the incoming call.
My phone has been intact and is well protected with screen guards and case. There is no physical misuse / abuse of the phone. I managed to shut down the phone and enter recovery. Here as well it only registered one touch, though the phone was processing and moving the next step. I somehow managed to initiate a factory reset through the settings, but no use.
Now in about 2-3 hrs the phone has become completely useless. I'm uncertain what the problem is, all my touch inputs are registered and processed. The screen just doesn't refresh to the next and requires a power off/on. I picked up this phone in the US and now in India. So I can't RMA the phone and I don't have warranty for this in India.
Any suggestion will be greatly appreciated.
Click to expand...
Click to collapse
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
nexus565 said:
Hey I have a nexus 5 32GB and the screen started to do weird things and now it isn't working at all. Its the same in recovery mode also do I think that it's not a software problem.
I think there is an issue with the motherboard. Please help me out.
Thanks in advance.
Click to expand...
Click to collapse
Most likely the flex cable
ふかつどう
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
bullorbear said:
Anyone seen this colored screen?. I have been getting this past 2 weeks when phone is charging and screen is about to turn off. I am on stock not rooted.
Click to expand...
Click to collapse
Looks like the daydream function. You can turn it off in Settings>Display>Daydream
Sent from my Nexus 5 Unchained using XDA Free mobile app
Same thing, Screen now black. Won't turn on...
Hey everyone, I know that this is kind of late to the thread, but I have what I believe is the same problem as everybody else here. I had my Nexus 5 in my pocket for maybe five minutes, and in between the times that I put it in my pocket and took it out again to reply to a text, the screen went all colorful and static on me (Red tint, almost as if I had twilight on, but I didn't). I tapped the back, and the colors went back to normal, but the digitizer wasn't responding to touch. Then, It went black. No color, the speakers weren't working, neither was the backlight on the display. I took it apart, and figured its either the USB flex cable (which looked frayed), or the mainboard. If its the USB flex cable, then I know I can repair it. If it's the mainboard... well, as a sixteen year-old who has no current source of income, I'm out of a $400 phone.
Pictures attatched. Thanks!
rikudo said:
I'm getting the same issue. Tried soft and hard reset. Opened her up and seated all cables. The issue is still persisting. Is replacing the USB flex the way to go?
Click to expand...
Click to collapse
I took the phone the LG service center and the technician seemed to know this issue and immediately said that the USB flex cable needs to be changed. The entire fix took about 5 mins and the phone is working fine since then.
Sorry for the delayed response.
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
pezkiln said:
I hate to necro up this thread but I'm having similar problems to the op with my nexus 5. About two weeks ago I saw my screen get grainy just like the op and many others mentioned and then the screen went completely black. The screen still "turns on" but it's just black with the backlight on. I can hear notifications and other things and I'm hoping that all I need to replace is just the flex cable. If it's a problem with the logic board then I'm screwed basically.
Anyway that's my story. Bought the flex cable and it'll be here by tuesday so I'll find out then if I'm lucky or not. Fingers crossed.
Click to expand...
Click to collapse
Hey man, did you ever try this out and get it to work? I have the same problem and was thinking of trying this out but wanted confirmation first.
Thanks!
Just wanted to post here to say that this thread just saved me a lot of money!
Had the same issue (static showing on the screen). Local phone repair shop told me it needed a new screen, without even looking at it(!), and it would be £120 + labour. Told them I would think about it, and came home and did some more research, found this thread. Ordered a replacement USB flex cable from eBay, and fit it by following a YouTube tutorial, and now the phone is back working fine. brilliant!
Thanks xda!
I had a problem where my screen looked like an old CRT TV with particles flashing all over on anything with a static dark background. Any ideas

screen distorted colors then touch not responding

Hi,
First of all, i bought my Nexus 5 when it just came out so i'm out of warranty now
anyway earlier that year my phone slipped, the screen was good when i picked it up with no cracks.. but i found that colors were distorted with vertical lines all over the screen and it doesn't respond in some parts of it to touch functions. I was told by a friend that it might be a problem related to screen and digitizer and i had to replace it and that's what i'd done i purchased " LCD Digitizer Touch Screen Assembly Black for Google Nexus 5 " from amazon and got it done. it then worked just fine like before but only for 2 weeks and then while i was charging it using my OEM charger when i plugged it off i saw the same lines with the colors distortion but this time touch function wasn't affected so i kept using my mobile phone that day until i had to charge it again later that day this time i just another charger cause i thought it might be something related to the nexus charger. I used a Moto G 2nd gen's charger. once i plugged it in my mobile touch function corrupted and now it doesn't respond to anything just like the first time i replaced the screen. have you dealt with this problem before. i'm just desperate and pessimistic is my mobile dead and i'd better put my money on the new release of Nexus upcoming this month rather than trying to fix it ?

Nexus 5 - trying to repair it. Screen? Other issue?

Hi
I am trying to fix my Nexus 5. Couple months ago I dropped a mug on the phone. The result: cracked screen. I ordered a new screen with the whole front housing so only thing I had to do was remove cracked screen with frame and replace it with new one. When I did it I turn on the phone but I saw only a short blink of the screen. After lots of attempts of I came to conclusion that I probably damaged the new screen or it was already damaged. So the screen is black. When I plug the phone to PC everything works perfectly. I can browse the memory etc.
I would like to ask you whether my conclusion is correct and the only issue is the screen which has been damaged by me or the seller.
One more thing is that when I charge the phone or it is attached to the PC beside the black screen I can not also see any light from notification led.
Best
micro
If the old screen can still display an image, move the parts back to the old screen to check for issues.
HI. Thx for reply. I don't remember whether cracked screen was functional in terms of displaying image. I will try to attache the old screen and will let you know.
Best

Nexus 5 colorful vertical lines

Hello
I have a strange problem with my Nexus 5. Today when I booted it up it started fine and everything was working. After 2 hours I wanted to check my phone, but it had turned off. I pressed the power button and strange vertical lines appeared coming from the top of the screen. They disappeared after 3 seconds, but now my phone has no picture only the backlight is working. When I reboot the phone I see the stripes again, but still screen is unresponsive after booting. I know the phone works, because I hear the notifications coming in. I though, that maybe the lcd cable has gotten loose, so I opened up the phone, but the cables were still all connected. I haven't dropped my phone or anything. Can anyone please suggest me what to do? Does it have something to do with the cables? Or is the screen broken ? Any help will be appreciated.
This has happened to mines previously. Unfortunately you'll need to replace what is called the flex cable.
A lot of topics about this issue but no one answers is not complete.
In my case usb flex replacement haven't got any result. Absolutely!
Only by replacing the mainboard (i.e. motherboard) Nexus 5 became alive.
So, feature Nexus 5 rainbow vertical lines victims, keep this in mind.
ps: yes, I'm a necroposter, sorry
Same thing happens to me some time ago, now i've put some paper on the mainboard connector and the problem appear only some times.
I think i have to buy a new phone.

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