Yesterday I have received one update notification for android 7 and I updated it. After the update, phone in landscape mode stopped working giving only black screen.
Later, whatever video I try to play let it be my camera video, YouTube, other videos on web just a black screen is visible.
Because of this I can't see any image/videos/ in landscape mode. Even youtube is also not working in landscape mode.
Anyone else face the same issue?
Hi,
Please perform a factory reset and see if the issue is still there. Don`t forget to backup your data before the reset (Backup app/HiSuite)
Cheers
I am facing the exact same issue on my honor 8phone .what was the fix?
I tried doing factory reset two times but it didn't work. Whenever I open any image/file/video in full screen mode, the screen gets blank and only option is to reboot the phone.
It's very frustrating.
91.vikash said:
I tried doing factory reset two times but it didn't work. Whenever I open any image/file/video in full screen mode, the screen gets blank and only option is to reboot the phone.
It's very frustrating.
Click to expand...
Click to collapse
Which firmware and device US, Europe, Chine
Related
Hi all,
So I got the Infinity on Thursday. I used the battery yesterday until 1%, and then turned the tablet off last night.
I start charging the tablet today, and when I try to use it the tablet is completely unresponsive. It keeps going to the camera app and takes pictures with flash. I tried using the pin reset button on the side and it does nothing. Turning the tablet off does nothing either - it turns itself back on, and once its unlocked it automatically goes to the camera app and starts taking pictures.
At some point I was able to get into the settings menu, and did a factory reset. However, it is doing the same thing now after the factory reset.
I ordered from Amazon - whats my best course of action? Return it to amazon? Send it to ASUS?
That's very strange, I guess I would return it, but meanwhile you can try flashing firmware manually. Download US or WW from this site http://support.asus.com/Download.aspx?SLanguage=en&m=ASUS+Transformer+Pad+Infinity+TF700T&p=20&s=16
and follow the guide posted today by one user (my earlier posts on this were pretty messy as I was struggling with it, so hopefully this will be more helpful): http://forum.xda-developers.com/showpost.php?p=29167483&postcount=49
I've just done it myself, doesn't wipe anything from /data, so if I were you I'd wipe data and cache first (from the recovery mode) and then do all the steps described in this ^ post
MikieJ said:
Hi all,
So I got the Infinity on Thursday. I used the battery yesterday until 1%, and then turned the tablet off last night.
I start charging the tablet today, and when I try to use it the tablet is completely unresponsive. It keeps going to the camera app and takes pictures with flash. I tried using the pin reset button on the side and it does nothing. Turning the tablet off does nothing either - it turns itself back on, and once its unlocked it automatically goes to the camera app and starts taking pictures.
At some point I was able to get into the settings menu, and did a factory reset. However, it is doing the same thing now after the factory reset.
I ordered from Amazon - whats my best course of action? Return it to amazon? Send it to ASUS?
Click to expand...
Click to collapse
That's very strange. Might I ask how your homescreen is set up? Maybe it's just registering a buttload of phantom touches to where your camera app is.
Hi all !!! Sorry for my English but I need your help
I commented what is happening with my phone N5 (which for good and evil is always stock without root or anything, with corresponding OTA updates.)
1- Yesterday afternoon at lunchtime while reading a book in playbooks, I notice that suddenly disappears one line and then appeared intermittently. I close the app and noticed the same thing happening on the screen menu. I shut down the cell and turn on again and I thought it must be an application be kidding. But still does.
2 Also yesterday I happened to change the security on the phone screen. After a while of normal operation, try to turn it on the screen with the button, nothing, the screen goes "black", with light and retrolight turned on but no picture no nothing .
Called the cell to see if it works or is turned off and the phone rings but the screen nothing. Try turning it off and on again by holding the on / off / lock button and the phone restarts, but the screen nothing. In one such attempt to do the above it is seen that managed to turn it off. And I get it on and do a normal boot, except that the picture of my screen is changed to the original. Change the lock screen which was previously using (slip). And it seemed that out or some conflict with the lock. In one of those again pressed the ON / OFF / lock as would normally and it starts all over again.
After I magically back to life, I want to make a full wipe as I think it should be an app that is doing some conflict or something. BUT ....
3I turn off the phone and then press the keys VOLUME UP / DOWN and ON / OFF is normally off, squeezed the first screen with the options but options RECOVERY / BOOTLOADER appears in red I choose RECOVERY give the ok with the key and .... andriod robot appears with the legend below that says something (I do not remember well) without or without controls options appears. So its seems thatI dont have recovery.
After that keep pressing the key ON / OFF and the phone turns off and / or reboot normally. All this I did it again to see if the error reappears and looks that I do not have recovery.
The failure of the screen is increasing. I dont know if they are separate problems or is it all the same problem.
Sorry if I was too long but I need the help of you.
UPDATE Now it seems that the screen died, since I do not achieve to turn it on as before, the light and the retrolight its ok. The phone receives calls and notifications but the screen stills black.
Thanks all.
Matias M 73
the android laying on its back IS the atock recovery.
simms22 said:
the android laying on its back IS the atock recovery.
Click to expand...
Click to collapse
thank you simms22 but I need to fix or understand what happend with the screen first.
:good::good:
Matias M 73 said:
thank you simms22 but I need to fix or understand what happend with the screen first.
:good::good:
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Click to collapse
sometimes things just "derp". itll happen more often if you dont reboot your phone often. also, your phone will be a little bit more responsive if it gets reboot once a day or two.
RMA or fastboot it back to stock, if the screen doesnt turn on afterwards then it looks like a hardware issue, open device and reconnect the display.
republicano said:
RMA or fastboot it back to stock, if the screen doesnt turn on afterwards then it looks like a hardware issue, open device and reconnect the display.
Click to expand...
Click to collapse
Thank you Republicano!!
I think too that its a hardware issue. I already see on you tube problems like mine.
Thanks again!!
This issue make absolutely no sense to me, and only started yesterday.
First, I am stock, unrooted, no mods, no crazy sideloaded apps, just a good old Nexus 5.
When I go to wake the phone, I have noticed that the lock screen is 100% unresponsive. I cannot enter a pattern lock. I then switched to a PIN lock, thinking maybe there was an issue with the pattern. Again, unresponsive screen. So I took my screen lock off completely, thinking there is maybe an issue with the lock screen in general. Again, even with no lock screen, I cannot swipe screens, open apps, nothing. This also includes the soft keys at the bottom.
I decide to factory reset my phone. I update only my Google apps, and again notice the same issue. The screen is totally unresponsive, but then 2 white lines will flash at the top, and the screen will work.
Once those white lines flash, the screen is completely responsive like normal, there are no other issues until the phone goes to sleep again. Sometimes the little lines flash 2 seconds after waking up, sometimes 30 seconds, sometimes I have to hard reset the phone.
I also am linking to a YouTube video that I recorded of the issue in case I am not making sense.
So can anyone explain this to me? What could cause this issue on a phone that has never been rooted or flashed or anything?
Thanks in advance for the help!
https://www.youtube.com/watch?v=2r3U9MhZuG0&feature=em-upload_owner
Weird. Issue. Maybe you should stick everything from your sd to your pc.
And flash a factory image from fresh install from here - https://developers.google.com/android/nexus/images - if you're lucky the drivers maybe corrupt and not the hardware
Sent from my Android 5.0 Nexus 5
Could also be a loose connection. Maybe the flex cable to from your screen wiggled its way out a bit. I've never seen that before on any phone. I'd back everything up and flash a factory image. If the issue persists, contact Google and see if you can RMA the device.
Hello! I have a stock Android Lollipop 5.0.1 Nexus 5 and for the past week or so I have been experiencing a weird issue.
The device randomly crashes. By "crashes" I mean the screen goes black, but the backlight is still on (it's a lighted black). I can push the power button and it will turn completely black (locked) and if I push it once more it turns lighted black again.
To get the device back into usable state I have to keep the power button pressed until the phone resets. Sometimes I keep it pushed for a full minute and nothing happens, sometimes 10 seconds are enough. Sometimes it will go through the "Google" logo and then stay in the lighted black state until I finally manage to reboot it again. Sometimes it crashes again right after it boots up.
It's weird because a lot of the times it's ok throughout the day and then when I go out in the evening, I take it out of the pocket and I see it crashed. Sometimes it crashes while I actually use it.
Last night it started doing something else: instead of lighted black, the screen is filled with static noise. It doesn't move or anything, it's a still image. Today, when a crash like that occurred, the screen glitched first (random lines on the screen, some parts got moved, really weird). I will get some photos if it happens again.
The problem is that I can't identify what's causing it. There is no particular app or action that I do / use that triggers this. It also doesn't seem to be movement-based, as it sometimes happens while it's sitting still on a table.
I updated to 5.0.1 about a day before this started happening, but I'm still not sure if it's software or hardware-based.
I tried a factory reset and booting into safe mode, none of these helped. I will only consider flashing a custom ROM as a final resort, because I'm not sure if it voids the warranty.
PS: the device is still under warranty, but I'm away for the holidays and will be until the beginning of the next year. And I'd like to have a usable device, especially while I'll be on the road.
Smith_S9 said:
Hello! I have a stock Android Lollipop 5.0.1 Nexus 5 and for the past week or so I have been experiencing a weird issue.
The device randomly crashes. By "crashes" I mean the screen goes black, but the backlight is still on (it's a lighted black). I can push the power button and it will turn completely black (locked) and if I push it once more it turns lighted black again.
To get the device back into usable state I have to keep the power button pressed until the phone resets. Sometimes I keep it pushed for a full minute and nothing happens, sometimes 10 seconds are enough. Sometimes it will go through the "Google" logo and then stay in the lighted black state until I finally manage to reboot it again. Sometimes it crashes again right after it boots up.
It's weird because a lot of the times it's ok throughout the day and then when I go out in the evening, I take it out of the pocket and I see it crashed. Sometimes it crashes while I actually use it.
Last night it started doing something else: instead of lighted black, the screen is filled with static noise. It doesn't move or anything, it's a still image. Today, when a crash like that occurred, the screen glitched first (random lines on the screen, some parts got moved, really weird). I will get some photos if it happens again.
The problem is that I can't identify what's causing it. There is no particular app or action that I do / use that triggers this. It also doesn't seem to be movement-based, as it sometimes happens while it's sitting still on a table.
I updated to 5.0.1 about a day before this started happening, but I'm still not sure if it's software or hardware-based.
I tried a factory reset and booting into safe mode, none of these helped. I will only consider flashing a custom ROM as a final resort, because I'm not sure if it voids the warranty.
PS: the device is still under warranty, but I'm away for the holidays and will be until the beginning of the next year. And I'd like to have a usable device, especially while I'll be on the road.
Click to expand...
Click to collapse
I have none of your issues, try booting the device in safe mode and see if the problems still occure. It must be a or multiple downloaded apps that are causing your issues. Or try a data factory reset and restore/download your apps one by one amd try to identify the culpritt.
gee2012 said:
I have none of your issues, try booting the device in safe mode and see if the problems still occure. It must be a or multiple downloaded apps that are causing your issues. Or try a data factory reset and restore/download your apps one by one amd try to identify the culpritt.
Click to expand...
Click to collapse
I said in the post that I tried both of those things. The crash occurred seconds after booting in safe mode and factory reset did not help either.
Smith_S9 said:
I said in the post that I tried both of those things. The crash occurred seconds after booting in safe mode and factory reset did not help either.
Click to expand...
Click to collapse
Flashing the 5.0.1 factory image in fastboot should fix your issues. Or try flashing system.img first, maybe thats enough.
Same issues with my Nexus 5
gee2012 said:
Flashing the 5.0.1 factory image in fastboot should fix your issues. Or try flashing system.img first, maybe thats enough.
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Click to collapse
I am experiencing SAME exactly issues in my N5 with 5.01 and 5.1 . EXACTLY... you are not alone
Seems a software problem (third party app ?) , started in 5.01 and now is in 5.1 , of course system and boot images where flashed with fastboot, so no solution using
Stock, Rooted, using Nova Launcher - Smartwatch 2 - Google Cardboard - Chromecast and many apps.
But started ..if memory helps .. after installing Cardboard 3D apps.
reimer1 said:
I am experiencing SAME exactly issues in my N5 with 5.01 and 5.1 . EXACTLY... you are not alone
Seems a software problem (third party app ?) , started in 5.01 and now is in 5.1 , of course system and boot images where flashed with fastboot, so no solution using
Stock, Rooted, using Nova Launcher - Smartwatch 2 - Google Cardboard - Chromecast and many apps.
But started ..if memory helps .. after installing Cardboard 3D apps.
Click to expand...
Click to collapse
My phone had an issue with the screen. I went to the LG service and they replaced the screen entirely, so that's that.
again and again...
i'm in the same case... I don't have any clues or solutions, i'm just wainting like a dumb... I don't know what to do, i always have to make the thing with the power button and the lower sound button to make it show the boot screen, but it glitch after few seconds... PLS HALP
Greetings.
I've recently been struggling with a problem with my Galaxy S6 and I've searched far and wide on the interwebs for a solution, with no avail.
You see, whenever I turn my phone on, or wake it up from the lock screen, the screen flickers one or two times, but doesn't always turn on.
They keys are active, touchscreen is active, but no image.
Sometimes I have to try and unlock my screen two or three times to get an image, sometimes it turns on after the first flicker.
An example of what I am experiencing is at https://www.youtube.com/watch?v=CyiDgpUSkaE
[edit] Another example is this: when switching the display brightness, the screen goes to crap and starts flickering like crazy, and at minimum brightness text goes unreadable and small (video) https://www.youtube.com/watch?v=HIMFaCy_KVY
I am not rooted, everything is stock FW, I had android 6 stock and recently upgraded to 7 stock OTA and the same issue persists.
I cannot access download mode or recovery because the screen won't turn on. Only time it turns on is when Android is booted. Even when booting, the blue led flashes because the device is booting but I have no image.
Please contribute with some ideas, I cannot wipe cache from recovery because I can't see anything even if I try to boot recovery (or download).
Thank you in advance!
Did you resolve this issue? If so, how? Mine started to do the same after a short fall. My initial thought was hardware but I can get into recovery and the screen functions just fine there.