Hello,
So my mom owns a Xperia Z3, and each time she would turn it on, the System UI would keep crashing. I didn't know why, but I thought I would boot into recovery and clear the cache/dalvik and see if that fixes anything. I'm not sure if it would, but I'm putting that investigation on hold for now because I noticed a bigger problem - I can't even boot into recovery or the bootloader!
So here is what I did: I enabled USB debugging, connected the phone to my PC, accepted the RSA fingerprint and opened up to command prompt. Ensuring the device was there, I typed `adb devices` and it was successful. Then, I typed `adb reboot bootloader`. The phone just gave me a black screen. After about a minute I decided to turn the phone off, and so I did, and it rebooted into the ROM. Then, when the device restarted and it connected to the PC, I went through the steps to ensure the device was connected and I typed `adb reboot recovery`. The device simply rebooted into the ROM. I looked at a few articles on how to start either recovery or the bootloader using key combinations, but it was of no use.
I have never really messed with a Sony phone before; I use a Nexus 5X and the most I did was install LineageOS. Pardon my ignorance if I am missing something that only Sony phones have, but to my understanding, the partitions should be identical to that of my phone (the names, of course, not the images)
I appreciate anyone who takes the time to help me (and therefore my mom) with this issue.
Have you solve your problem?
Have the same problem ... any solutions?
I know this is old but for the Z3 (or at least my D6633) the bootloader (aka fastboot) mode is indicated by a blue notification light, if you have that, you should be able to use
Code:
fastboot devices
and see your phone. I still couldn't boot into any recovery mode, stock or custom, and would appreciate any help with the matter.
Related
Let me start off by saying that I just got this phone and decided to install a custom recovery and rom on it. As I do with all my phones that allow me to do so. I got the phone with android 4.4.4 on it, rooted it with Kingroot, and proceeded to use the XZDualrecovery tool to install TWRP. After that was all done, I downloaded the Z5 Expierience Rom, and I'm going to take a long shot here and say that I must have majorly missed something. Because after flashing that Rom in TWRP, my phone will do next to nothing. All went fine with the install of the ROM itself. Wiped Dalvik/Cache before restart.
If i hold down the power button I get a single vibration and then the phone does nothing (Does not even turn on backlight). If I plug the phone into my computer the phone will start a sequence of Red (LED), Green (LED), Vibrate. It does this aobut once every second. I can access Fastboot if I hold the volume + button, the LED then goes solid blue and the phone stops the LED - Vibration sequence. The only problem I have, as far as just not being able to Flashtool it back to life is, not being able to get the phone to go into Flashmode. No matter what I do, the phone will not let me get it into Flashmode. Im sure there is a good reason for this, I am just not sure what it is.
I've been flashing Roms and Recoveries since G1 days. I'm usually pretty decent at figuring this kind of thing out, but this thing has got me puzzled. I clearly went terribly wrong somewhere here, hopefully someone who knows this phone much better than I can point me in the right direction and hopefully get my less than 10 hour phone working again.
P.S. - If the phone is plugged into the wallcharger is does something similar to when it is plugged into my computer, but instead of a Sequence of Red - Green - Vibrate, I just get a steady red blink folled by a vibration. The phone will continue to do so until unplugged from the charger.
All help is very appreaciated!
I'm having the same issue. Anyone with the fix would be appreciated
Not sure what to try at this point!
I've been looking non-stop in my free time for a fix for this thing, and no matter what I do I keep getting the same results. Not really sure where to go from here, I have tried Flashtool, Emma, and PC Compainion out of desperaity. I tried all three options on teo seperate computers (One Windows 10 and the other Windows 7.) I have also tried multiple cables. No matter what I do all this thing will do is blink at me and vibrate. Is this thing hard bricked? I read its close to impossible to hard brick one of these phones. I'm wiling to accept that I have if that is the case. Just would like an opinion from someone who has some knowledge with these.
Same here, someone plz help.
If is only a change of batery or the phone is dead completly, an the stop trying to revive it.
Thanks .
Nick1801 said:
Let me start off by saying that I just got this phone and decided to install a custom recovery and rom on it. As I do with all my phones that allow me to do so. I got the phone with android 4.4.4 on it, rooted it with Kingroot, and proceeded to use the XZDualrecovery tool to install TWRP. After that was all done, I downloaded the Z5 Expierience Rom, and I'm going to take a long shot here and say that I must have majorly missed something. Because after flashing that Rom in TWRP, my phone will do next to nothing. All went fine with the install of the ROM itself. Wiped Dalvik/Cache before restart.
If i hold down the power button I get a single vibration and then the phone does nothing (Does not even turn on backlight). If I plug the phone into my computer the phone will start a sequence of Red (LED), Green (LED), Vibrate. It does this aobut once every second. I can access Fastboot if I hold the volume + button, the LED then goes solid blue and the phone stops the LED - Vibration sequence. The only problem I have, as far as just not being able to Flashtool it back to life is, not being able to get the phone to go into Flashmode. No matter what I do, the phone will not let me get it into Flashmode. Im sure there is a good reason for this, I am just not sure what it is.
I've been flashing Roms and Recoveries since G1 days. I'm usually pretty decent at figuring this kind of thing out, but this thing has got me puzzled. I clearly went terribly wrong somewhere here, hopefully someone who knows this phone much better than I can point me in the right direction and hopefully get my less than 10 hour phone working again.
P.S. - If the phone is plugged into the wallcharger is does something similar to when it is plugged into my computer, but instead of a Sequence of Red - Green - Vibrate, I just get a steady red blink folled by a vibration. The phone will continue to do so until unplugged from the charger.
All help is very appreaciated![/QUOTE
!st question is did you flash the correct rom for your device?
If you can go to recovery, then try to flash another rom,
Or use adb/fastboot to try and flash recovery img and use fastboot to reboot recovery.
Alternatively you may have to flash a kernel relevant to your rom.
Click to expand...
Click to collapse
Try this and see if it helps.........
If your phone is unbranded, i.e. not locked to a carrier, download a any generic(customized) firmware for your device through Xperifirm and flash it through Flashtool. It will wipe all your data (excluding your microSD, of course) but you don't have any other choice. This is most probably unbrick it...... So, try it and all the best.:good:
EDIT: If you've tried it, then go for this. Luckily you've fastboot still working, right? So, go to fastboot mode and flash a recovery image through it. It may take a lot of time but if recovery works, you can install a stock based rom for your device and then go back to stock firmware through Xperifirm and Flashtool.....
The phone is a Verizon model. I've tried to unlock the bootloader using command prompt following the sony instructions, after recieving my unlock key. I am able to connect to the phone and all of the fastboot commands work until I try and run the one to actually unlock the bootlaoder. That says the it is "not allowed." I think that is because I never enabled OEM Unlocking in the developers menu though. Not sure if there is a stock kernel I should try an flash through fastboot. Or if there is a stock recovery file that is flashbable through fastboot with a locked bootloader. The phone is definetley working in fastboot and somehow still knows how to charge. Im pretty sure at this point the problem is that the phone has a custom rom on it but the bootloader is still locked. I cannot unlock the bootloader because I can't get in Android to enable the proper options. Have also tried Flashtool for unlock the bootloader, along with extracting kernel sins from a stock 4.4.4 and a stock 5.0.1 FTF and trying to flash them. Since the begining I have still seen no change in the phone behavior.
Nick1801 said:
The phone is a Verizon model. I've tried to unlock the bootloader using command prompt following the sony instructions, after recieving my unlock key. I am able to connect to the phone and all of the fastboot commands work until I try and run the one to actually unlock the bootlaoder. That says the it is "not allowed." I think that is because I never enabled OEM Unlocking in the developers menu though. Not sure if there is a stock kernel I should try an flash through fastboot. Or if there is a stock recovery file that is flashbable through fastboot with a locked bootloader. The phone is definetley working in fastboot and somehow still knows how to charge. Im pretty sure at this point the problem is that the phone has a custom rom on it but the bootloader is still locked. I cannot unlock the bootloader because I can't get in Android to enable the proper options. Have also tried Flashtool for unlock the bootloader, along with extracting kernel sins from a stock 4.4.4 and a stock 5.0.1 FTF and trying to flash them. Since the begining I have still seen no change in the phone behavior.
Click to expand...
Click to collapse
dude I'm from the Verizon side yea like you have an bootloader status unlock no so your not going to change that and you can only flash Verizon z3v stuff you are really lucky if you can still get to fastboot after doing this. Use flashtool and flash a Verizon ROM from the z3v section only and pray it works.
Hi everyone. Thanks for your attention
I have a HTC Mini. Today I wasn't able to connect my phone into the wifi. Then, I restarted and afterwards the phone didn't boot at all. It goes only to the bootloader menu. Last two days I was looking for the solution. In the HBOOT menu when I tried to the factory reset it only jumps into the fastboot menu, same thing for the recovery. When I am in the fastboot menu, if I click on reboot, or reboot bootloader it just reboot and the HBOOT menu comes again.
However, my HBOOT menu is locked and when I wanted to try unlock it. following problem happen :
- when I connect the phone to a Mac, Fastboot Devices detect (but only fastboot, ADB devices return nothing) the phone and I could get the token for unlocking procedure, but when I load the the unlock token which sent to me by mail from HTCDEV, nothing happen. it just say everything was successful on Terminal, but nothing shows up on the phone to Confirm unlocking procedure and sometimes it hangs and if I try pushing the token again (the bin file), I receive an error, fail to splash the screen (something like this). However, I already installed the HTC Sync Manager and every other possible driver I could find on the internet.
- When I use windows, after installing HTC Sync and all of the drivers several time, still the command for Fastboot devices or ADB Devices return nothing. I don't care about the phone data or anything. I just want to like Flash the whole operating system and everything . thats fine. But nothing is working properly.
Please guide me if you have any idea about this problem.
I'm checking out my sister's phone that she dropped and broke the screen. Device boots up, since I can feel the vibration and hear alarms but the screen is dead. Debugging was not enabled, bone stock. I can see it in fastboot, but I'm not sure if there is a specific mode to be in to allow ADB for this device. I've read Downloader mode, which should be 3 spots below where Fastboot drops you, but I get no change. Anyone have a suggestion on how to pull the old data off?
Atemi1337 said:
I'm checking out my sister's phone that she dropped and broke the screen. Device boots up, since I can feel the vibration and hear alarms but the screen is dead. Debugging was not enabled, bone stock. I can see it in fastboot, but I'm not sure if there is a specific mode to be in to allow ADB for this device. I've read Downloader mode, which should be 3 spots below where Fastboot drops you, but I get no change. Anyone have a suggestion on how to pull the old data off?
Click to expand...
Click to collapse
You can only have adb connectivity when booted in the OS and usb debugging must be ON. You must also allow your computer RSA key from your phone at the first attempt to use adb.
adb can also be used form a custom recovery (even with debbug off) but if the phone was still stock it's bootloader is probably locked... Unlocking the bootloader will wipe data (and a working screen is also needed to unlock it).
At this point I think replacing the display would be the only option...
Sorry
alray said:
You can only have adb connectivity when booted in the OS and usb debugging must be ON. You must also allow your computer RSA key from your phone at the first attempt to use adb.
adb can also be used form a custom recovery (even with debbug off) but if the phone was still stock it's bootloader is probably locked... Unlocking the bootloader will wipe data (and a working screen is also needed to unlock it).
Sorry
Click to expand...
Click to collapse
Pretty much confirmed my thought. Thanks for the glance.
So my Xperia Z5 Dual E6633 died on me suddenly and then gave the dreaded sleep of death with red led blinking three times. Whenever I tried to turn it on, it would vibrate once and the screen remained blank. Initially I thought the LCD has given up and I replaced it with a new LCD, which was a extra expense booked in losses now. The phone still showed the same behavior , sometimes a long press on the power button made it vibrate three times and then nothing happened. Unfortunately it had a lot of data which was not backed up.
I tried all the tricks in this thread
https://forum.xda-developers.com/showthread.php?t=1849170
and followed the bits and pieces here as well
https://forum.xda-developers.com/showpost.php?p=35332880&postcount=141
However till to date I am not able to make a successful resurrection. Just wanted to share the situation so maybe I can get some additional help or guidance. I have downloaded the XperFirm and Flashtool latest version and downloaded the latest FTF files for my reigon.
The phone was "not" rooted and the USB debugging option was never activated.
I am able to boot in either FLASH (Power+Down) Green LED and FASTBOOT (Power+UP) blue LED. The phone is able to hold the states and get recognized in Flashtool.
Using the Flashtool I have tried to flash the FTF with full wipe in the FLASH mode, the flashing completes successfully, however when I turn the mobile on, it still remains in the same state of a blank screen at startup with no signs or LEDs to let me know its state.
I think I have lost my data anyways since I chose a full wipe including SSD and USERDATA during flashing, however I had a hope that if I am able to boot into the system, i would run some undelete apps to restore my pics.
Using the Flashtool , if I boot in FASTBOOT mode, it gets recognized and I am able to run commands to get version and check state and even I have sent the Kernel.sin and System.sin via fastboot mode as well, dont know clearly if it got thru or not. This doesnt help the situation as well. The fastboot mode somehow does not work well with the ADB command prompts. If I run "adb devices" on the command prompt, I am not able to see any devices, however it does get recognized in the Flashtool.
I think I have run out of options when the board is responding to fastboot and flash mode, however unable to boot even after a full flash.
If anyone has any other options or guidance left for me to try, then I would appreciate the help.
Thanks.
Hello.
I did something wrong while trying to flash TWRP on my pixel 2, I am now stuck at the bootloader, and I cannot boot System or Recovery. While at the bootloader screen, it says Device State : unlocked. If I try to get to download mode, it says "ERROR: Operation Denied". If I try to go into recovery, it says "ERROR: Slot Unbootable: Load Error". If I try "Start", I get the same error message.
Also, adb or fastboot don't seem to be able to "see" the pixel connected to the computer. I believe my cables are good since I was able to flash Magisk and reflash the whole system with them before bricking it.
Can anyone help?
Thanks!
stanelie said:
Hello.
I did something wrong while trying to flash TWRP on my pixel 2, I am now stuck at the bootloader, and I cannot boot System or Recovery. While at the bootloader screen, it says Device State : unlocked. If I try to get to download mode, it says "ERROR: Operation Denied". If I try to go into recovery, it says "ERROR: Slot Unbootable: Load Error". If I try "Start", I get the same error message.
Also, adb or fastboot don't seem to be able to "see" the pixel connected to the computer. I believe my cables are good since I was able to flash Magisk and reflash the whole system with them before bricking it.
Can anyone help?
Thanks!
Click to expand...
Click to collapse
happened to my walleye too , and managed to bring it back to life . check this thread for a possible solution. https://forum.xda-developers.com/pixel-2/help/december-factory-image-to-broken-t3875213
Thanks!
I missed that thread while researching this issue.
I will try these things when I get back from work next week.
Thanks again!
stanelie said:
Thanks!
I missed that thread while researching this issue.
I will try these things when I get back from work next week.
Thanks again!
Click to expand...
Click to collapse
Just as a reference for anyone else who needs the fix and can't be bothered opening another thread.
SOLUTION: At the menu where it is stuck and saying device fail etc, plug in your usb cable to the mobile, press and hold the POWER button for 10 seconds, it will now recognise your phone under fastboot.
Once that is cleared, it's pretty much straightforward flashing latest pixel 2 image via fastboot and problem solved.
sidenote: Issue came with anyone who tried to flash december security updates and above as of what I heard.
I will try that, thanks.
So, several things :
Holding down the power button had no effect other than restarting the boot menu, but Fastboot never became available.
Opening up the phone and disconnecting the battery and reconnecting it made Fastboot available again. This would be in line with other users that let the phone battery discharge completely before regaining fastboot access.
Sidenote : opening up this phone is not for the faint of heart. I managed to damage something on the motherboard doing so (probably a static electricity discharge), the screen ended up displaying gibberish. I was able to salvage my phone by replacing the motherboard. I had ordered a replacement motherboard when I thought all was lost with no fastboot, and I had it on hand. Expensive little sucker...
stanelie said:
Hello.
I did something wrong while trying to flash TWRP on my pixel 2, I am now stuck at the bootloader, and I cannot boot System or Recovery. While at the bootloader screen, it says Device State : unlocked. If I try to get to download mode, it says "ERROR: Operation Denied". If I try to go into recovery, it says "ERROR: Slot Unbootable: Load Error". If I try "Start", I get the same error message.
Also, adb or fastboot don't seem to be able to "see" the pixel connected to the computer. I believe my cables are good since I was able to flash Magisk and reflash the whole system with them before bricking it.
Can anyone help?
Thanks!
Click to expand...
Click to collapse
Same thing happened to me except I never even tried to root. Just pulled the phone out of my pocket, and the little Android dude was belly up. It's showing device locked - and although I had it in Dev. mode from weeks back (thought USB Debugging was enabled) it fails to respond to adb commands, boot-loader mode, etc.
...Looks like Google laid an egg with this one.
Pixel 2 - "ERROR: Slot Unbootable: Load Error"
If you get the above error you will find that you cannot boot into recovery and the phone stays in the bootloader screen each time you try to start the phone. If your bootloader is unlocked you might be able to recover your phone to flash a stock image and revive. My problem started when I tried to restore a nandroid backup after trying out Android Q beta 1. I got the error mentioned above.
Most of the people recommended that I get a replacement from Google support as they had tried everything but it didn't work. Well right here in XDA Pixel 2 forum there is a solution waiting to be used. I am reproducing it from the post titled
"December factory image seems to have broken fastboot enumeration"
Quote
A possible way to resurrect a bricked Pixel 2...
Hey guys, I have just been able to get mine alive. The device started to be recognized (USB/fastboot) after about 10 unsuccessful attempts to start the system: "Start", from bootloader.
So what exactly happened and what I did:
1. Bricked a Pixel 2.
2. It started into bootloader and showed the "slot unbootable" error.
3. The device was not recognized by any of my machines at all, lsusb did not show anything new in the system, and, respectively, fastboot did not see the device.
4. The default option in the bootloader is "Start" if I remember correctly. So I just pressed the power button and did not release it until I noticed a vibration. It were about 10 unsuccessful attempts of system loading before that vibration.
5. Right after that vibration I connected a generic (NONAME) USB-C <-> USB-A cable to both the device and my Linux machine, and fortunately the device was recognized by the system and fastboot was able to detect the device correctly. So I flashed the a factory image, and it went just fine.
Unquote
Let me confirm that this works. I kept the power button down while the phone was connected via USB to the PC for at least 5 mins. During several reboots suddenly I got a beep from the PC which indicated that ADB was working. I flashed a stock image and voila the pixel 2 is back in operation.
Hope this helps several other people who might have this problem.
ashokabs said:
If you get the above error you will find that you cannot boot into recovery and the phone stays in the bootloader screen each time you try to start the phone. If your bootloader is unlocked you might be able to recover your phone to flash a stock image and revive. My problem started when I tried to restore a nandroid backup after trying out Android Q beta 1. I got the error mentioned above.
Most of the people recommended that I get a replacement from Google support as they had tried everything but it didn't work. Well right here in XDA Pixel 2 forum there is a solution waiting to be used. I am reproducing it from the post titled
"December factory image seems to have broken fastboot enumeration"
Quote
A possible way to resurrect a bricked Pixel 2...
Hey guys, I have just been able to get mine alive. The device started to be recognized (USB/fastboot) after about 10 unsuccessful attempts to start the system: "Start", from bootloader.
So what exactly happened and what I did:
1. Bricked a Pixel 2.
2. It started into bootloader and showed the "slot unbootable" error.
3. The device was not recognized by any of my machines at all, lsusb did not show anything new in the system, and, respectively, fastboot did not see the device.
4. The default option in the bootloader is "Start" if I remember correctly. So I just pressed the power button and did not release it until I noticed a vibration. It were about 10 unsuccessful attempts of system loading before that vibration.
5. Right after that vibration I connected a generic (NONAME) USB-C <-> USB-A cable to both the device and my Linux machine, and fortunately the device was recognized by the system and fastboot was able to detect the device correctly. So I flashed the a factory image, and it went just fine.
Unquote
Let me confirm that this works. I kept the power button down while the phone was connected via USB to the PC for at least 5 mins. During several reboots suddenly I got a beep from the PC which indicated that ADB was working. I flashed a stock image and voila the pixel 2 is back in operation.
Hope this helps several other people who might have this problem.
Click to expand...
Click to collapse
I don't even know how to thank you. I almost had a heart attack watching my Pixel bricked. Thanks man!
Save my day! I just keep pressing power button and fastboot response finally!
Can this be done if the device is locked?
_Kalyan said:
I don't even know how to thank you. I almost had a heart attack watching my Pixel bricked. Thanks man!
Click to expand...
Click to collapse
Does ur bootloader locked or unlocked?
---------- Post added at 11:36 AM ---------- Previous post was at 11:36 AM ----------
ashokabs said:
If you get the above error you will find that you cannot boot into recovery and the phone stays in the bootloader screen each time you try to start the phone. If your bootloader is unlocked you might be able to recover your phone to flash a stock image and revive. My problem started when I tried to restore a nandroid backup after trying out Android Q beta 1. I got the error mentioned above.
Most of the people recommended that I get a replacement from Google support as they had tried everything but it didn't work. Well right here in XDA Pixel 2 forum there is a solution waiting to be used. I am reproducing it from the post titled
"December factory image seems to have broken fastboot enumeration"
Quote
A possible way to resurrect a bricked Pixel 2...
Hey guys, I have just been able to get mine alive. The device started to be recognized (USB/fastboot) after about 10 unsuccessful attempts to start the system: "Start", from bootloader.
So what exactly happened and what I did:
1. Bricked a Pixel 2.
2. It started into bootloader and showed the "slot unbootable" error.
3. The device was not recognized by any of my machines at all, lsusb did not show anything new in the system, and, respectively, fastboot did not see the device.
4. The default option in the bootloader is "Start" if I remember correctly. So I just pressed the power button and did not release it until I noticed a vibration. It were about 10 unsuccessful attempts of system loading before that vibration.
5. Right after that vibration I connected a generic (NONAME) USB-C <-> USB-A cable to both the device and my Linux machine, and fortunately the device was recognized by the system and fastboot was able to detect the device correctly. So I flashed the a factory image, and it went just fine.
Unquote
Let me confirm that this works. I kept the power button down while the phone was connected via USB to the PC for at least 5 mins. During several reboots suddenly I got a beep from the PC which indicated that ADB was working. I flashed a stock image and voila the pixel 2 is back in operation.
Hope this helps several other people who might have this problem.
Click to expand...
Click to collapse
Works on bootloader state locked or not?
SoKa1993 said:
Does ur bootloader locked or unlocked?
---------- Post added at 11:36 AM ---------- Previous post was at 11:36 AM ----------
Works on bootloader state locked or not?
Click to expand...
Click to collapse
If the boot loader is locked look for a script for unlocking the bootloader from recovery or bootloader state. I did find it but cannot remember. My bootloader was unlocked so I did not have to use it.
ashokabs said:
Pixel 2 - "ERROR: Slot Unbootable: Load Error"
If you get the above error you will find that you cannot boot into recovery and the phone stays in the bootloader screen each time you try to start the phone. If your bootloader is unlocked you might be able to recover your phone to flash a stock image and revive. My problem started when I tried to restore a nandroid backup after trying out Android Q beta 1. I got the error mentioned above.
Most of the people recommended that I get a replacement from Google support as they had tried everything but it didn't work. Well right here in XDA Pixel 2 forum there is a solution waiting to be used. I am reproducing it from the post titled
"December factory image seems to have broken fastboot enumeration"
Quote
A possible way to resurrect a bricked Pixel 2...
Hey guys, I have just been able to get mine alive. The device started to be recognized (USB/fastboot) after about 10 unsuccessful attempts to start the system: "Start", from bootloader.
So what exactly happened and what I did:
1. Bricked a Pixel 2.
2. It started into bootloader and showed the "slot unbootable" error.
3. The device was not recognized by any of my machines at all, lsusb did not show anything new in the system, and, respectively, fastboot did not see the device.
4. The default option in the bootloader is "Start" if I remember correctly. So I just pressed the power button and did not release it until I noticed a vibration. It were about 10 unsuccessful attempts of system loading before that vibration.
5. Right after that vibration I connected a generic (NONAME) USB-C <-> USB-A cable to both the device and my Linux machine, and fortunately the device was recognized by the system and fastboot was able to detect the device correctly. So I flashed the a factory image, and it went just fine.
Unquote
Let me confirm that this works. I kept the power button down while the phone was connected via USB to the PC for at least 5 mins. During several reboots suddenly I got a beep from the PC which indicated that ADB was working. I flashed a stock image and voila the pixel 2 is back in operation.
Hope this helps several other people who might have this problem.
Click to expand...
Click to collapse
I have same problem. I use Pixel 2 and Fedora. My question is, what i exactly should do? I mean the steps. I didn't get that beep from my laptop. But I got the vibration when I hold the power button when it's not connected to USB. Please Help me.
Sorry my english isn't that good.