Oneplus One OTA System Updates not working. Shows no update. - ONE Q&A, Help & Troubleshooting

Hi Guys,
I had recently updated my Oneplus One to 5.0.2 through OTA system updates. Now I wanted to update the same to 5.1.1 (i.e OS 12.1). But the problem is that I am not able to see the system updates anymore. It says the System is up to date whereas it's not the case in reality. It also asks to update cyanogen recovery, which I ignore. Attaching the snapshots of device for your reference.
The device is NOT rooted. I tried switch OFF and Switch ON multiple times. I also manually force stopped the System Update app, cleared it's cache, disabled it then enabled it. tried all combinations for the same. But no luck.
Can someone please advice what should I do to see the system updates as usual the way I was seeing earlier? Thanks for your help.
Its seems images are not visible. I have raised the same question on OPO forums. Here is the link to see the images: https:// forums.oneplus.net/threads/oneplus-one-ota-system-updates-not-working-shows-no-update.500862/

Well As you Know CyanogenMod Died so that's why you can't find any updates
So I suggest you to follow this link
https://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746

الفلسطيني said:
Well As you Know CyanogenMod Died so that's why you can't find any updates
So I suggest you to follow this link
https://forum.xda-developers.com/oneplus-one/general/official-cm11s-roms-ota-updates-t2906746
Click to expand...
Click to collapse
Thanks a lot for this information. In that thread, its mentioned that "there are two different versions of some OTA updates." In such a case can I go ahead and install any of the zip file? I will be downloading the incremental updates which are similar to System updates. Please let me know.

TheOfficialJoker said:
Hi Guys,
I had recently updated my Oneplus One to 5.0.2 through OTA system updates. Now I wanted to update the same to 5.1.1 (i.e OS 12.1). But the problem is that I am not able to see the system updates anymore. It says the System is up to date whereas it's not the case in reality. It also asks to update cyanogen recovery, which I ignore. Attaching the snapshots of device for your reference.
The device is NOT rooted. I tried switch OFF and Switch ON multiple times. I also manually force stopped the System Update app, cleared it's cache, disabled it then enabled it. tried all combinations for the same. But no luck.
Can someone please advice what should I do to see the system updates as usual the way I was seeing earlier? Thanks for your help.
Its seems images are not visible. I have raised the same question on OPO forums. Here is the link to see the images: https:// forums.oneplus.net/threads/oneplus-one-ota-system-updates-not-working-shows-no-update.500862/
Click to expand...
Click to collapse
Hi man,
easier way
search google play for the app (Cyanogen Update Tracker) , then open it and follow the instructions .
it's good and works for my bacon .

MedoStartSmart said:
Hi man,
easier way
search google play for the app (Cyanogen Update Tracker) , then open it and follow the instructions .
it's good and works for my bacon .
Click to expand...
Click to collapse
Thanks a lot for your reply. I actually have that app and it shows me the new update for 5.1.1 too. But the issue is when I first tried to update thru this app from kitkat to 05Q update, it somehow messed up my device. The zip installed was somehow corrupt due to which the installation had issues. Thats why I am actually worried to take that risk again.
That screwed up installation thru that app was the reason why I switched to OTA system updates which updated from 05Q to 5.0.2 lollypop. And now I cant see cyanogen system updates as it seem to have died.
Are you sure that app has no issues at all? Have you updated till 5.1.1 or 6.0.1 using that app? Please let me know.

TheOfficialJoker said:
Thanks a lot for your reply. I actually have that app and it shows me the new update for 5.1.1 too. But the issue is when I first tried to update thru this app from kitkat to 05Q update, it somehow messed up my device. The zip installed was somehow corrupt due to which the installation had issues. Thats why I am actually worried to take that risk again.
That screwed up installation thru that app was the reason why I switched to OTA system updates which updated from 05Q to 5.0.2 lollypop. And now I cant see cyanogen system updates as it seem to have died.
Are you sure that app has no issues at all? Have you updated till 5.1.1 or 6.0.1 using that app? Please let me know.
Click to expand...
Click to collapse
Why not just get the cos13.1.2 signed zip, flash it and factory reset. I have the file and i can upload it in a couple minute to my gdrive.

TheOfficialJoker said:
Thanks a lot for your reply. I actually have that app and it shows me the new update for 5.1.1 too. But the issue is when I first tried to update thru this app from kitkat to 05Q update, it somehow messed up my device. The zip installed was somehow corrupt due to which the installation had issues. Thats why I am actually worried to take that risk again.
That screwed up installation thru that app was the reason why I switched to OTA system updates which updated from 05Q to 5.0.2 lollypop. And now I cant see cyanogen system updates as it seem to have died.
Are you sure that app has no issues at all? Have you updated till 5.1.1 or 6.0.1 using that app? Please let me know.
Click to expand...
Click to collapse
i used it to update from kitkat to the latest marshmallow version available throw the full update method, and it worked like a charm.

C4SCA said:
Why not just get the cos13.1.2 signed zip, flash it and factory reset. I have the file and i can upload it in a couple minute to my gdrive.
Click to expand...
Click to collapse
Thanks a lot for your help man. But flashing and factory reset will wipe the mobile data I guess. I don't really want to do that. I need to keep the mobile data intact. Also, will it be advisable to jump from 5.0.2 to 6.0 directly? Or should I go incrementally only?

MedoStartSmart said:
i used it to update from kitkat to the latest marshmallow version available throw the full update method, and it worked like a charm.
Click to expand...
Click to collapse
I can also see the full update option. But if I do full update directly, will it wipe all data from my device? I am not sure about it. Can you confirm whether your data was wiped when you updated from Kitkat to the latest marshmallow thru this App? That would help me decide. Or if anyone else can confirm the same, that would also help.

TheOfficialJoker said:
I can also see the full update option. But if I do full update directly, will it wipe all data from my device? I am not sure about it. Can you confirm whether your data was wiped when you updated from Kitkat to the latest marshmallow thru this App? That would help me decide. Or if anyone else can confirm the same, that would also help.
Click to expand...
Click to collapse
no, it didn't wipe any of my data or apps
sorry for late reply.

MedoStartSmart said:
no, it didn't wipe any of my data or apps
sorry for late reply.
Click to expand...
Click to collapse
Thanks man. I will try the full update then.

Related

[Q] CM update aborting

I got a Nexus 5 been using CM on it for a while now. Currently i have 11-20140708-SNAPSHOT-M8
the build date is july 8. I've been getting CM update for a new version for like a month now, tried installing it a couple of times, when i press to reboot and install it says it installed it, and after the phone reboots, it's still the same old version, and i keep getting the notification to upgrade, but i can't.
So I waited for another new build, thinking this is just some bug in the update. Yesterday a new version prompted for a update, but the same happened. So i tried to download the zip from CM website and flash it on recovery manually. And i got an error:
Can't install this package on top of incompatible data. (Status 7) installation aborted.
I used to update with no problems, but I seem to be stuck on the july 8 build.
Anyone else dealing with this, or know how to fix this?
Is your bootoader up-to-date? CM often require you to have latest bootloader
No. I haven't upgraded it. I've found multiple threats about it, I'm not sure which one is the right to do so. As i'm not really familiar with this kind of stuff.
EDIT: My BL version is HHZ11K. From what i gathered it's the most recent one.
TheSidiO said:
Can't install this package on top of incompatible data. (Status 7) installation aborted.
Click to expand...
Click to collapse
Sounds like you're dirty flashing but something in your current set up has been corrupted. You may need to factory reset or do a clean install.
Wakamatsu said:
Sounds like you're dirty flashing but something in your current set up has been corrupted. You may need to factory reset or do a clean install.
Click to expand...
Click to collapse
Was thinking if I can salve the problem without doing that. But i did a factory reset and it fixed the problem.
Thanks for the responses.
problems updating monthly snapshots of CM
Hi, I have been looking everywhere to see why I am having difficulties updating Cyanogen snapshots every month. I found this post but I don't really know if it pertains to my problem. I have a google rooted nexus 5 and every month when I try to update my phone begins acting up. It starts saying unfortunately google play services has stopped working. I see my apps trying to install but all I get are error notification icons at the top and they won't download. I posted on g+ and someone says it has to do with titanium. Im at a loss. Its very frustrating as I've tried almost everything I can think of to no avail. I try to go to the playstore and it's like I have no connection. I do have and use titanium backup for the apps I want to restore. I spoke to someone that has the same phone and he tells me to just flash the update without wiping but it doesn't work for me. I don't know if its a setting I'm missing on titanium or what it is but it sucks. With the 2 last updates this has happened. Leaving me with no option but to download the CM snapshot along with gapps. Wipe my phone and flash both the snapshot and gapps and start from scratch. I hope you can help me. Hopefully I'm in the right place. Tx you
acf150 said:
Hi, I have been looking everywhere to see why I am having difficulties updating Cyanogen snapshots every month. I found this post but I don't really know if it pertains to my problem. I have a google rooted nexus 5 and every month when I try to update my phone begins acting up. It starts saying unfortunately google play services has stopped working. I see my apps trying to install but all I get are error notification icons at the top and they won't download. I posted on g+ and someone says it has to do with titanium. Im at a loss. Its very frustrating as I've tried almost everything I can think of to no avail. I try to go to the playstore and it's like I have no connection. I do have and use titanium backup for the apps I want to restore. I spoke to someone that has the same phone and he tells me to just flash the update without wiping but it doesn't work for me. I don't know if its a setting I'm missing on titanium or what it is but it sucks. With the 2 last updates this has happened. Leaving me with no option but to download the CM snapshot along with gapps. Wipe my phone and flash both the snapshot and gapps and start from scratch. I hope you can help me. Hopefully I'm in the right place. Tx you
Click to expand...
Click to collapse
So here is what i would try to do. reboot into recovery. do a factory reset, make sure you backup your files as this cleans them. And then make the update from the updater or download it manually from cm website.
updating CM snapshot monthly problems
TheSidiO said:
So here is what i would try to do. reboot into recovery. do a factory reset, make sure you backup your files as this cleans them. And then make the update from the updater or download it manually from cm website.
Click to expand...
Click to collapse
Almost what I did, i l always do a nandroid backup before flashing anything in recovery, I downloaded the snapshot and the gapps, wiped, and installed snapshots along with gapps. So your telling me to just do a backup in recovery before updating that it cleans my files, then without wiping to try to update just the CM update from either my phone or their website? No gapps? Will try next time thanks.

App Updates?

Hey,
So I have flashed my Nexus 5 back to pure stock in preparation for Lollipop.
The problem I'm having is; although many of the stock apps require updates and show this on an individual basis on the store - the usual long list of apps requiring an update in the 'my apps' section is missing. I like being able to click update all, and I don't want to trawl through and update every app individually. I have tried clearing the cache in settings, restarting, logging out and back into my Google account, but none of these have worked.
My Nexus 5 is only a few weeks old, and the stock I installed was from the Google Developer page, so it should be working in theory. It's also set to update automatically over Wi-Fi. Any advice?
Could be because those apps have permissions changes if they didn't auto update. I've noticed that I have to click apps individually when the permissions change from the update.
Sent from my Nexus 5 using XDA Free mobile app
Or_Ca said:
Hey,
So I have flashed my Nexus 5 back to pure stock in preparation for Lollipop
Click to expand...
Click to collapse
Sorry for the off topic, but why did you do this?
I was worried in case the OTA update would not push through with my device being on CM11.
And I'd much rather be on Lollipop than CM11
Or_Ca said:
I was worried in case the OTA update would not push through with my device being on CM11.
Click to expand...
Click to collapse
Or_Ca said:
And I'd much rather be on Lollipop than CM11
Click to expand...
Click to collapse
Yeah but there will be rooted flashable zips available before the OTA anyway, and OTA is about the crappiest way to update too. Just seems a lot of effort for nothing.
True, I was getting tired of CM11 anyways. I look forward to the zip!

N5 now can't find OTA update, but b4 yes

Since some week ago my n5 notice me the 5.0 update.....but since i want to wait a better version i disabled the notify of google play services.
Today i got to check if update is still here but......the message is that my phone is already updated.
5.0.1 also coming for n5?
Error from system?
My phone is stock except xposed framework and root by chainfire tool
Red_Vex said:
Since some week ago my n5 notice me the 5.0 update.....but since i want to wait a better version i disabled the notify of google play services.
Today i got to check if update is still here but......the message is that my phone is already updated.
5.0.1 also coming for n5?
Error from system?
My phone is stock except xposed framework and root by chainfire tool
Click to expand...
Click to collapse
Let me fix your last sentence. You're running a stock ROM, but you're not fully stock. The second you modify anything in /system directory (even being rooted and or using xPosed) will disallow future OTAs.
If you're still planning to update, you should either ...
1. Return to stock by flashing 5.0 factory image through Fastboot. (Wipes all data and returns entire device to a clean state) (best option but make a backup)
2. Attempt to dirty flash (don't wipe data, but DO WIPE system) and flash a rooted Lollipop ROM, there are many. (Make a nandroid and continue from there..should work but it is a less suitable option)
Edit : Please note Xposed doesn't work on 5.0+ currently.
TheLastSidekick said:
Let me fix your last sentence. You're running a stock ROM, but you're not fully stock. The second you modify anything in /system directory (even being rooted and or using xPosed) will disallow future OTAs.
If you're still planning to update, you should either ...
1. Return to stock by flashing 5.0 factory image through Fastboot. (Wipes all data and returns entire device to a clean state) (best option but make a backup)
2. Attempt to dirty flash (don't wipe data, but DO WIPE system) and flash a rooted Lollipop ROM, there are many. (Make a nandroid and continue from there..should work but it is a less suitable option)
Click to expand...
Click to collapse
That's not what i mean.
I know perfectly that i must be fully stock to apply ota update.
What i mean is why notification of update is vanished from few days... i've xposed and root from months and the ota notification message is not influenced by that since i've received lollipop notification.
What i'm asking is that notification is gone because they are going to rollout 5.0.1 also for n5 (so they remove the old 5.0 from ota to make space to a possible 5.0.1) or something else.
Anyway if i want to update i'll flash factory removing -w from flash all .bat and before to do this uninstall xposed and unroot from supersu.
In this way i'm full stock.
And of course i know that doesn't work on ART runtime i'm still on 4.4.4
Red_Vex said:
That's not what i mean.
I know perfectly that i must be fully stock to apply ota update.
What i mean is why notification of update is vanished from few days... i've xposed and root from months and the ota notification message is not influenced by that since i've received lollipop notification.
What i'm asking is that notification is gone because they are going to rollout 5.0.1 also for n5 (so they remove the old 5.0 from ota to make space to a possible 5.0.1) or something else.
Anyway if i want to update i'll flash factory removing -w from flash all .bat and before to do this uninstall xposed and unroot from supersu.
In this way i'm full stock.
And of course i know that doesn't work on ART runtime i'm still on 4.4.4
Click to expand...
Click to collapse
It seems you are well versed. As per why the notification vanished I have no direct answer, other than that maybe somehow disabling Google Play Services triggered a bug where it thinks you've already updated.
TheLastSidekick said:
It seems you are well versed. As per why the notification vanished I have no direct answer, other than that maybe somehow disabling Google Play Services triggered a bug where it thinks you've already updated.
Click to expand...
Click to collapse
Might be a bug, the update isn't showing to me either. I was planning tho update using fast boot anyway, I just hope it doesn't escalate to 5.0
Itsukki said:
Might be a bug, the update isn't showing to me either. I was planning tho update using fast boot anyway, I just hope it doesn't escalate to 5.0
Click to expand...
Click to collapse
Friendly advice but if you're not doing a -w and you're doing a FULL wipe you may be better off waiting for 5.0.1 official or just go pure AOSP.
TheLastSidekick said:
Friendly advice but if you're not doing a -w and you're doing a FULL wipe you may be better off waiting for 5.0.1 official or just go pure AOSP.
Click to expand...
Click to collapse
I'm just trying to see if the battery bug is present updating (It used to fix some issues on my cm days) instead of flashing. I have a nandroid ready to go back.

Security Update XT1572

Finally the September Security Patch is available for the Style. Hope Nougat is on the way soon.
How many threads about a September security patch that is now 4 months old do we need? Not very impressive to get the September patch in January in my opinion. If anything, the release of a security patch for Marshmallow now doesn't give me much hope that we will see Nougat in the near future. I hope I'm wrong, but I feel like we are getting screwed.
Moto does security patches in 1/4 by 1/4 updates so roughly every three months. Also they are usually a 1/4 behind the most recent.
autosurgeon said:
Moto does security patches in 1/4 by 1/4 updates so roughly every three months. Also they are usually a 1/4 behind the most recent.
Click to expand...
Click to collapse
Motorola/Lenovo never committed to a release schedule.
If u have the captured ota pls share it here
Xt 1572 Retasia Ds
False expectations that it was Nougat update, turns out to be just a security update for September month.
Moto updates slowly turning out to be a just a regular name any oem. No reliability for the software updates.
Day by day getting disappointed by Moto series ??
quakeaz said:
Motorola/Lenovo never committed to a release schedule.
Click to expand...
Click to collapse
I am aware of that however past performance while not indicative or proof of future performance says they have been sticking to an every 3 to 4 month schedule on Moto X line for security updates.
Uninstalled supersu, flashed stock recovery, downloaded security update. But while install getting the dead andi symbol with 'error'. upon reboot says the update install was unsuccessful. phone functions normally.
where did it go wrong? any suggestions.?
thanks
kcnanand said:
Uninstalled supersu, flashed stock recovery, downloaded security update. But while install getting the dead andi symbol with 'error'. upon reboot says the update install was unsuccessful. phone functions normally.
where did it go wrong? any suggestions.?
thanks
Click to expand...
Click to collapse
Uninstalling SU doesn't disable root. Did you unroot?
boxman99 said:
Uninstalling SU doesn't disable root. Did you unroot?
Click to expand...
Click to collapse
I did full unroot from within the su app before remove twrp. Don't want to restore full stock image. May be I will wait till N is released. Now if there is a way to disable the nagging update notification
Sent from my XT1572 using XDA-Developers Legacy app
kcnanand said:
I did full unroot from within the su app before remove twrp. Don't want to restore full stock image. May be I will wait till N is released. Now if there is a way to disable the nagging update notification
Sent from my XT1572 using XDA-Developers Legacy app
Click to expand...
Click to collapse
If you used root to make any change to the system partition (like Xposed, or even some simple things like the GSAM root battery_stats monitor), you cannot take an OTA successfully. The script checks to see if the system partition has been modified, or possibly just ever mounted R/W, and will refuse to continue and will result in an error in recovery like you see.
If the condition occurs like you are seeing, the only recourse is to restore to pure stock by flashing the factory images or restoring a pre-root TWRP backup.
acejavelin said:
If you used root to make any change to the system partition (like Xposed, or even some simple things like the GSAM root battery_stats monitor), you cannot take an OTA successfully. The script checks to see if the system partition has been modified, or possibly just ever mounted R/W, and will refuse to continue and will result in an error in recovery like you see.
If the condition occurs like you are seeing, the only recourse is to restore to pure stock by flashing the factory images or restoring a pre-root TWRP backup.
Click to expand...
Click to collapse
The only way to do is flash stock.. else wipe cache partition and disable notification for Moto Update app. It wont bother you anymore.
rahul14322 said:
The only way to do is flash stock.. else wipe cache partition and disable notification for Moto Update app. It wont bother you anymore.
Click to expand...
Click to collapse
True, I meant the only way to take the OTA update was to go back to stock... I neglected to mention that you can restore functionality to the device by just wiping caches.
I got the Security Update today too @ XT1572
ATT here got it today as well.
Anyone having problems with calls after this update!?
Since I updated yestarday people complaining they dont hear me well when they call me!
andromobilogy said:
Anyone having problems with calls after this update!?
Since I updated yestarday people complaining they dont hear me well when they call me!
Click to expand...
Click to collapse
No problems here... Spent a good 2 hours on the phone last night after getting the update and no one said anything.
kcnanand said:
Uninstalled supersu, flashed stock recovery, downloaded security update. But while install getting the dead andi symbol with 'error'. upon reboot says the update install was unsuccessful. phone functions normally.
where did it go wrong? any suggestions.?
thanks
Click to expand...
Click to collapse
You can do a minimal factory restore to satisfy the checks for the OTA. Just reflash the partitions most likely modified (recovery, system, boot) and the OTA should succeed. This assumes you're not running an alternate modem or haven't tinkered with any other partitions (besides the logo, that's fine to leave altered).
See ace's nice post @ https://forum.xda-developers.com/mo...de-return-to-stock-relock-bootloader-t3489110, and just execute the lines from boot.img to system.img_sparsechunk.8 with the appropriate 6.0 (May) files.
Has anyone from India received this update? I download RETASIA DS verison of this ROM and flashed it, however I'm getting no wifi and can't find an alternate download link. And obviously now I can't flash an older verison and then update using OTA
rahul14322 said:
The only way to do is flash stock.. else wipe cache partition and disable notification for Moto Update app. It wont bother you anymore.
Click to expand...
Click to collapse
What Moto Update app??? I don't see such a thing listed under Apps in settings.

Android O Carrier OTA and Data

When the Android O OTA update is available from my carrier, will updating wipe out data? I know we can get the update files and manually flash them (right now without having to wait for carriers), but that will wipe data which I'd like to avoid doing. But if the carrier OTA will wipe the data anyways, then there's no reason to wait
As a side note, with other phones I probably would have rooted by now, but it honestly hasn't seemed necessary with the Pixel yet. Since I haven't rooted so far, I'd kind of like to avoid it. The only thing I wish I had right about now is TWRP and Titanium Backup :/... that would make updates wiping data irrelevant.
Sent from my Pixel using Tapatalk
Nevermind, now irrelevant
Enrolling in the beta program (https://www.google.com/android/beta) will give you the update immediately, without wiping anything.
Sent from my Pixel using Tapatalk
That's what I've just done also.
Does frustrate me that they release the carrier supported updates before those with sim free devices
I got the ota update but couldn't update. Keeps telling me that there's an installation problem. Been trying all day. Anyone has the sams thing going? Im on verizon
akksnv said:
Nevermind, now irrelevant
Enrolling in the beta program (https://www.google.com/android/beta) will give you the update immediately, without wiping anything.
Click to expand...
Click to collapse
If I do this and am offered the update from Google, do I first need to return to stock? I'm on PureNexus right now. I assume that would cause issues if I tried to update?
PsiPhiDan said:
If I do this and am offered the update from Google, do I first need to return to stock? I'm on PureNexus right now. I assume that would cause issues if I tried to update?
Click to expand...
Click to collapse
I'm not sure, I was already on stock so I didn't have that issue. I would assume going back to stock would be the recommended method, though.
Sent from my Pixel using Tapatalk
Abaddon said:
I got the ota update but couldn't update. Keeps telling me that there's an installation problem. Been trying all day. Anyone has the sams thing going? Im on verizon
Click to expand...
Click to collapse
What is the installation problem that it shows on the screen?
mcbeat257 said:
What is the installation problem that it shows on the screen?
Click to expand...
Click to collapse
This one. I saw a lot of ppl on XL have this too. :L I'm still waiting for an OTA backup zip from google ot someone with an OTA URL to manually side load it via recovery
Abaddon said:
I got the ota update but couldn't update. Keeps telling me that there's an installation problem. Been trying all day. Anyone has the sams thing going? Im on verizon
Click to expand...
Click to collapse
Have you tried rebooting? I had the same issue and it installed right after rebooting.
Sent from my Google Pixel using XDA Labs
Try cleaning the cache from the "Google Play Services" app so that it can update freshly.
PsiPhiDan said:
If I do this and am offered the update from Google, do I first need to return to stock? I'm on PureNexus right now. I assume that would cause issues if I tried to update?
Click to expand...
Click to collapse
You have to be fully stock and unrooted to take an OTA. There are some mild exceptions but I'm not going to go into all the details. You defnitely can't take stock ROM OTAs when you're running a custom ROM such as PureNexus.

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