Database Info

Connection Problems After Update

Since the update, my SW2 seems to be incapable of playing nicely with any other Bluetooth-enabled devices. If I am in an area where it is just my phone (LG G2 running KK) and the watch, everything works just fine. But if my phone connects to something else via BT, for example my car stereo or BT headphones), the watch will immediately disconnect and the only way to reestablish a connection is to power cycle the watch.
I'm trying to determine if this is a problem with the firmware update or simply a matter of a problem between phone's BT firmware and the watch. Anyone else have the same issue?

I don't face this problem. I've used 2 BT headphones models without any issue.
Sent from my SM-N9005 using Tapatalk

Before the update I had zero connection problems. After the update my SW2 constantly disconnects and sometimes reconnects, other times I have reconnect by going through smart connect and un-pairing/re-pairing to power cycle the watch. I have tried disabling apps and even removing all apps and resetting all to no avail. This is extremely frustrating because my fancy new expensive piece of tech is 99% useless . Also I have ZERO bluetooth devices on in the area besides the SW2.
Any help would be greatly appreciated. Is there a way to flash and/or format the SW2? I tried SUS(sony update service) which USED to have the SW2 in it with a repair option but they have since removed the SW2 in the latest version 2.14.6.2014170858.

help
Pirate_Freder said:
Before the update I had zero connection problems. After the update my SW2 constantly disconnects and sometimes reconnects, other times I have reconnect by going through smart connect and un-pairing/re-pairing to power cycle the watch. I have tried disabling apps and even removing all apps and resetting all to no avail. This is extremely frustrating because my fancy new expensive piece of tech is 99% useless . Also I have ZERO bluetooth devices on in the area besides the SW2.
Any help would be greatly appreciated. Is there a way to flash and/or format the SW2? I tried SUS(sony update service) which USED to have the SW2 in it with a repair option but they have since removed the SW2 in the latest version 2.14.6.2014170858.
Click to expand...
Click to collapse
helo
I have the same problem with my new sw2 firm: 1.0.B.4.154 and my sgs4 standard ROM .If You find some solutions for this problem please wright how make this.

Question: does any of you guys use the 'watchwidgets' app?
I had disconnection problems too only while using the clock widgets from this app.
As soon as I removed it all went back to normal.
I'd strongly suggest a connectivity test without the use of any 3rd party screen candy, at least for a day, maybe it'll help you find the culprit.
Sent from my Xperia V using Tapatalk

vrl13 said:
Question: does any of you guys use the 'watchwidgets' app?
I had disconnection problems too only while using the clock widgets from this app.
As soon as I removed it all went back to normal.
I'd strongly suggest a connectivity test without the use of any 3rd party screen candy, at least for a day, maybe it'll help you find the culprit.
Sent from my Xperia V using Tapatalk
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Click to collapse
I think the problem is on te watch because i try for four different phone with only 1 aplication for smw2 is smart watch connection
i think about loading Rom for watch but i don't now how.

It sounds like a watch problem indeed... can't you go to Sony with it? If you're still under warranty maybe they'll change it...
As for a watch ROM...there isn't any, as far as I am aware.
Sent from my Xperia V using Tapatalk

Same issues here. Mix of roms. With some roms all seams fine for a while. It always ends up with disconnects. I'm trying to find a reason. Mix of software and hardware. Coudl you post the HW version of your SW?

I have the same problem after update ... GT I8530
I have the same problem after update ... GT I8530

[Q] Gear 2 on Note 3 Lollipop not reconnecting

Hi,
I have a strange issue that only seems to affect my Gear 2 - everything else on Lollipop seems OK.
I am running the leaked stock ROM N9005XXUGBNL8 - rooted. I have also loaded the latest Gear Manager - 2.2.14112899.
When I turn on the watch or Phone, the devices connect correctly, and everything seems to work well. My problem is when I move out of range. The watch shows that the Bluetooth disconnects, but the phone still thinks that it is connected. When i move back into range, the phone and watch remain disconnected unless I manually reconnect by turning the phones Bluetooth off and then on again.
I have reloaded both the phone and watch, but still have the same issue. Sine the Lollipop ROM has not yet been formally released, I cannot ask Samsung for help, so if anyone can suggest a solution, I would be very grateful.
Thanks in advance, Richard

Hello,
I have the same problem with note 3 lollipop and gear 2.
I hope there will be a fix when lollipop arrives officially.
Best regards
Sent from my SM-N9005 using XDA Free mobile app

Blainstorm said:
Hello,
I have the same problem with note 3 lollipop and gear 2.
I hope there will be a fix when lollipop arrives officially.
Best regards
Sent from my SM-N9005 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for the reply - at least I am not alone in this and that I am not imagining he issue

I also similar issue. Sometimes it reconnects automatically and other times I should manually reconnect from the Gear Manager.
Lets wait for the final Lollipop release

I am also facing the same problem. I reloaded the gear application twice and also flashed the ROM again after factory resetting the Note 3 but no change. Hope will get the solution soon.

Facing similar problem. After latest update of Note4 (still 4.4.4) watches not reconnect and bluetooth switches off. To manually reconnect i need to press "connect" in watches AND in gear manager. If i just turn on bluetooth watches connects and instantly disconnects turning bluetooth off.

The Gear Manager today updated to 2.2.15011799.
I do not know if this has improved matters yet, but will post if it does.

Update,
Seems to disconnect OK, but will not reconnect automatically. I don't know what is wrong with Samsung, but this really hampers the use of the watch.

After the update today, it works perfectly now!
It seems, the gear manager was the bad guy!
Best regards
Sent from my SM-N9005 using XDA Free mobile app

Still does not really work for me. I need to toggle bluetooth on the phone after a disconnect, but not every time.

Next day the same problems. But the gear is now faster connecting and transferring data. Before the update the gear taken 20 or 30 seconds to sync the calendar app. Now it's open Instantly.
Sent from my SM-N9005 using XDA Free mobile app

RDHoworth said:
Still does not really work for me. I need to toggle bluetooth on the phone after a disconnect, but not every time.
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Click to collapse
Had the same problem as well but downloaded "bluetooth auto connect" from the Play Store https://play.google.com/store/apps/details?id=org.myklos.btautoconnect&hl=en and this seems to have resolved the bluetooth connectvity problem. My gear 2 connects everytime.
Good luck
---------- Post added at 04:05 PM ---------- Previous post was at 03:59 PM ----------
I recently updated Gear Manager on my Note 3 running the leaked Lollipop 5.0. ALthough my gear 2 and manager works I have noticied that the Gear (watch) Icon which normally appears on the top left of the screen is no longer there. The gear notification messgae is still there. Anybody with a similiar issue?

Same here.
Also tried the Bluetooth auto connect, but this does not seem to work. Can you share the settings you used?
Thanks
Sent from my iPad using Tapatalk

I have noticed some more detail:
When i go out of range, the watch disconnect but often, the phone still seems to think the watch is connected. However, when I check the phones bluetooth setting, the watch is connected, but the Phone Audio is disabled. Occasionally, only a reboot will cure this.
I have also spotted several other issues relating to Bluetooth and Lollipop on the XDA forums, such as intermittent connection to Car phone systems, which I have also noticed. I am beginning to suspect that the main problem here is with the Lollipop bluetooth rather than specifically with the Gear. The ensd result is the same - a system that does not work correctly that should be supported and fixed by Samsung.

I have just upgraded the room to the Polish ROM released yesterday and carried out a factory reset.
I still have the same issues. It seems fairly clear that the phone does not recognise that the phone goes out of range and so status connected.

Given Up
I have given up and reverted to the Stock KitKat ROM. Guess what? everything now works.
I don't think that Android 5 is ready yet - will now wait for 5.1

Search for S6 apps (it is on in xda-developers forum as well). There is a version of the Gear Manager that solves the reconnect issue. I tested it shortly and it works on official lollipop for Note3.
EDIT: After some reboots, recconects are not working properly again.

Any news on how to solve this guys? Same problem here...
Enviado de meu SM-N910F usando Tapatalk

Hello every body,
I've the same problem with my N9005 under Lollipop.
Problem with bluetooth reconnection of my Gear S.
And for me I've another problem, my phone reboot several time per day, maybe due of this problem.
Do you face this problem too?

Hi!
This is the problem with me too! Not reconnecting. Do you have any solutions?

Bluetooth drop out and connectivity

Hi All,
Im using my gear S2 with a Samsung galaxy A3 phone. I seem to be having a lot of issues with the watch reverting back to standalone mode and not connecting over BT. Anyone experiencing similar issues? I've tried all the usual things - restarting both devices, toggling BT etc. Every once in a while it syncs properly via BT but then drops out again within a day or two.
I had a search through the forums but couldn't find note of a similar issue. I'd be pretty happy with the watch if I could sort this issue out. Any help would be appreciated. cheers
Brett

Hey all, this issue still happens. Occasionally restarting my phone works to resolve the issue. Another quirk is that smart lock still keeps working even though the watch is apparently in standalone mode...When I use the gear app it says the watch is disconnected and then fails on attempt to reconnect.
So now I have to restart my phone every day to keep the two synced when it drops out.
Any ideas, perhaps there is a secondary app I could use to do an auto restart on the BT or the like?

Similar issue as well.
Mine is a bit different. Any time I go outside of BT range, and come by my Gear S2 doesn't automatically reconnect. It will stay in remote mode until I manually go into the Gear App, disconnect and then reconnect.
Same thing happens if I do it again as well.
I suspect something is going on with the re-activation lock feature. I did not have this issue prior to setting it up. I do need to do a bit more investigating before I point out the cause.

Chiming in that I'm experiencing similar issues after the most recent software update running version R730VVRU1BPC1. I have it paired with a Galaxy S7 and there does not seem to be any rhyme or reason to when it drops. I just get a little vibration notification.

Same issue after last update on Note4.
Same issue aflter last update for S2 - Classic
So i hoped the update for the watch my change anything... it doesn't... by Bluetooth from phone is either turning off or disconnects from watch like every 5 minutes
Sent from my SM-N910F using Tapatalk

Diaconescu_Tiberiu said:
Same issue after last update on Note4.
Same issue aflter last update for S2 - Classic
So i hoped the update for the watch my change anything... it doesn't... by Bluetooth from phone is either turning off or disconnects from watch like every 5 minutes
Sent from my SM-N910F using Tapatalk
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Click to collapse
I have the exact same problem : Bluetooth turns off by itself every 5 minutes
Envoyé de mon LG-H850 en utilisant Tapatalk

I had the same issue. I dont use my watch extensively away from my phone but around te house it will get out of BT range and go into remote mode. once i return to near the phone, it wont reconnect to BT.
I solved this on the watch. Under settings-connections-mobile networks i set it to automatic.
this seems to have solved the reconnect to bluetooth issue. im not sure about how all the functionality works when away from the phone but it seems something you might want to experiment with.

No notifications

Since I updated my Pixel to Android 8.0 Oreo about a month ago, I don't get any notifications any more. The only thing that seems to be working is phone calls which I can see on my gear.
What I've tried to do, to solve it:
- Cleared data for the Gear app
- Uninstalled and reinstalled all Samsung applications
- Factory reset the Gear
- Checked that the Gear app has permission to notifications
- Checked that the Gear has the latest firmware
- Rebooted my Pixel
- Tried to connect my Gear S3 to a Huawei phone running Android 7.0 (notifications worked)
- Contacted Google that said the issue probably is because the Samsung app doesn't support Oreo
- Contacted Samsung that said Google is "probaby right" and I'll have to wait for an firmware update for the Gear which they have no ETA for?
If Google is right, everyone with Oreo should have this problem? Or atleast someone else? Is that the case?

I have Oreo beta on my Nokia 8 and have no problems which weren't present on nougat.
No issues with notifications.
Sent from my TA-1012 using XDA-Developers Legacy app

Ok, does anyone else have any idea of what can be the issue for me?

I'm having the same issue. Also with my pixel. Tried everything you have also done. Almost at the stage I'm about to switch back to my old moto 360 until they release a patch. Not being able to receive any type of notification is a deal breaker for me.

have you tried to clean cache, stop the Bluetooth process on pixel and run it again?

Anybody got solution for this?
I upgraded OnePlus 3 to Oreo and notifications stopped showing on Gear.
Soon afterwards I upgraded Gear to Tizen 3 but that didi't solve problem.

The new software update that was released a few days ago solved the issue for me.

Exactly the same problems and frustrations
In short, have tried all the same actions as set out by yourself. No Gear 3 notifications started with Pixel upgrade to Android 8.0. Like others have stated here, makes wearing and relying on Gear watch very marginal. I bought Gear watch to pickup notifications when doing outdoors, relatively hands free sporting activities.
Everyone: please keep THIS discussion thread alive in search of eventual solution. Thanks. John, Sydney Australia

Same issues
I recently purchased a gear s3 Frontier watch, after much researching, it was the one that most fit my wants.
It is paired with my Pixel phone and for the first 3 or 4 days it worked great but now I don't receive any notifications at all except for Samsung Health... Notifications are all turned on but nothing comes through?
It seemed to have started with the Tizen 3.0 update. But could't say if it was immediately after or a day or two later. I've done multiple resets but nada.
Phone calls do come through to the watch but my phone doesn't ring anymore when the watch is connected..
No settings were changed on the watch or the phone app.. One day it worked fine, the next day, everything quit...
This is very disappointing... these notifications were the reason I wanted a smart watch in the first place.
Any idea whats going on?
The watch is SM-R760 running Tizen 3.0.0.1 version R760XXU2CQL1
Knox 2.2.0
Know Tizen 2.2.0
SE for Tizen 1.0.0
TIMA 3.0.0
Pixel Phone on Android 8.1.0

Snapdragon S8 on nougat with a similar problem. My notifications will disable themselves and the switch to turn them back on will be grayed out and unselectable. Only way to get them to work again is by rebooting the watch and the phone, but it will only work for a few hours until it's broken again.

I have a similar problem with my Oneplus 3.
Evertyhing worked fine until I updated my phone to OxygenOS 5.0.3 Android 8.0.0. Since then the Gear S3 doesn't receive any notification. The only one are phone calls.
The settings for notifications are on (in the Gear App and OS settings unchanged). Resetting the watch didn't change anything. Round about 2 times a day the gear looses the bluetooth connection for ~30 seconds which is new as well.
Resetting the phone is no option.
Any ideas or new information about this problem?

nouseeme said:
I have a similar problem with my Oneplus 3.
Evertyhing worked fine until I updated my phone to OxygenOS 5.0.3 Android 8.0.0. Since then the Gear S3 doesn't receive any notification. The only one are phone calls.
The settings for notifications are on (in the Gear App and OS settings unchanged). Resetting the watch didn't change anything. Round about 2 times a day the gear looses the bluetooth connection for ~30 seconds which is new as well.
Resetting the phone is no option.
Any ideas or new information about this problem?
Click to expand...
Click to collapse
I reinstalled the Gear app, repaired and resetted the watch which didn't change anything.
Though I forget about the Samsung Accessory Service app. After reinstalling this, rebooting the phone and repairing the watch the notifitications are working again.
In the matter of connection loss I can't tell not yet.

nouseeme said:
I reinstalled the Gear app, repaired and resetted the watch which didn't change anything.
Though I forget about the Samsung Accessory Service app. After reinstalling this, rebooting the phone and repairing the watch the notifitications are working again.
In the matter of connection loss I can't tell not yet.
Click to expand...
Click to collapse
I know this is an old thread, but I stopped getting notifications on my Oneplus 7 Pro - Android 10. I had to turn off battery optimization for the three Samsung apps - Galaxy Wear, Gear Plug in and Samsung Accessory Service. I now have notifications back.

The watch takes all my calls since the Tizen 3 update

So I'm running a S7 Edge + Gear S3 Frontier (Wi-Fi) combo. I've never had a single issue up until I updated to Tizen 3 yesterday. Everything looks fancier and better and so far I really enjoy it. But there's that little thing that irritates the hell out of me. When I call someone or someone calls me, the Bluetooth icon in the Call app is turned on by defaut so everything goes through the mic and speaker of my watch. I have to specifically click it again to turn it off every single time I make a call. Sometimes I forget to do so and it turns out rather embarrassing.
This has always been the default behaviour with my car's bluetooth and I've been fine with that. But this happening with the smartwatch as well is absolutely irritating.
Is someone experiencing this issue as well and any ideas how to fix it?

gbuyukliev94 said:
So I'm running a S7 Edge + Gear S3 Frontier (Wi-Fi) combo. I've never had a single issue up until I updated to Tizen 3 yesterday. Everything looks fancier and better and so far I really enjoy it. But there's that little thing that irritates the hell out of me. When I call someone or someone calls me, the Bluetooth icon in the Call app is turned on by defaut so everything goes through the mic and speaker of my watch. I have to specifically click it again to turn it off every single time I make a call. Sometimes I forget to do so and it turns out rather embarrassing.
This has always been the default behaviour with my car's bluetooth and I've been fine with that. But this happening with the smartwatch as well is absolutely irritating.
Is someone experiencing this issue as well and any ideas how to fix it?
Click to expand...
Click to collapse
I have this issue
I made temporary solution .. from Bluetooth setting I unchecked phone call for gear s3

sobluedeep said:
I have this issue
I made temporary solution .. from Bluetooth setting I unchecked phone call for gear s3
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Did the same thing yesterday. Definitly started after update.

Same here.
I've already tried everything possible (I think ) Would turning audio bluetooth off cut the watch from the phone? Audio is my only option in bluetooth settings... I'm using Gear S3 classic along with Samsung Galaxy Note 4.

gbuyukliev94 said:
So I'm running a S7 Edge + Gear S3 Frontier (Wi-Fi) combo. I've never had a single issue up until I updated to Tizen 3 yesterday. Everything looks fancier and better and so far I really enjoy it. But there's that little thing that irritates the hell out of me. When I call someone or someone calls me, the Bluetooth icon in the Call app is turned on by defaut so everything goes through the mic and speaker of my watch. I have to specifically click it again to turn it off every single time I make a call. Sometimes I forget to do so and it turns out rather embarrassing.
This has always been the default behaviour with my car's bluetooth and I've been fine with that. But this happening with the smartwatch as well is absolutely irritating.
Is someone experiencing this issue as well and any ideas how to fix it?
Click to expand...
Click to collapse
had the same issue, but after factory reset on my gear s3 it was fixed, have a try ...

Have this exact issue. Factory Reset the watch with no change.
Also turning off calls under bluetooth settings on the phone disconnects the watch from the phone thus this is not an option.
Gear S3 Classic paired to an Galaxy S10+