[Completed] Samsung Galaxy Grand Prime Plus "Unauthorized Software Installed" Error - XDA Assist

I need serious help with this please.
Just recently this year, my girlfriend got a Samsung Galaxy Grand Prime Plus (2017?) from her father, it was bought from Saudi Arabia and sent here to the Philippines. Its network was region locked to Saudi Arabia and we had it unlocked at a local technician due to Samsung not having many service centers nearby here in the Philippines.
It worked fine for a while until a days or so when this error came up whenever opening the pre-installed Samsung Apps (Folder Lock, Knox, etc.), the error saying "Cannot open app because an unauthorized software has been installed." We're not sure if the technician rooted the device or not and we're not sure if it was caused by some other app she installed or something. How can this be fixed?

DRayFoxxe said:
I need serious help with this please.
Just recently this year, my girlfriend got a Samsung Galaxy Grand Prime Plus (2017?) from her father, it was bought from Saudi Arabia and sent here to the Philippines. Its network was region locked to Saudi Arabia and we had it unlocked at a local technician due to Samsung not having many service centers nearby here in the Philippines.
It worked fine for a while until a days or so when this error came up whenever opening the pre-installed Samsung Apps (Folder Lock, Knox, etc.), the error saying "Cannot open app because an unauthorized software has been installed." We're not sure if the technician rooted the device or not and we're not sure if it was caused by some other app she installed or something. How can this be fixed?
Click to expand...
Click to collapse
Hello and welcome to XDA-developers!
First you need to be sure if your device has root access. You can install Root Checker for this

Related

[Q] Can anybody help me with the my problem with Samsung Galaxy Pocket

Hy,
I bought a Samsung Galaxy Pocket Mobistar pack in Belgium. I have none SIMLOCKS so my phone is completly unlocked for simcards.
But i have an other problem. There were some programs installed on the phone which are linked to Mobistar while i am not a Mobistar user i can't use any of these programs. So i wanted to uninstall those programs which i could not do. So i installed Android 2.3.6 for my Samsung Galaxy Pocket called S5300_XEN_1_20120629152607_q8beottx8t which i downloaded from CHECK FUS DOWNLOADER 2.1 for my region Belgium so i took Netherlands.
When i connect my phone to KIES then i get the message that my phone doesn't support software upgrade with KIES! :crying:
And my firmware is called S5300XXFL5/S5300OXXFL5/S5300XXFL5/S5300XXFL5 (MST):crying:. Which i think (MST) refers to Mobistar because it was a Mobistar Pack.
So know i want to know what i have to do to get rid of (MST) in the firmware so that i can get support again from KIES for software upgrades through KIES.
SO WHAT I HAVE TO DO OR HOW CAN I DEBRAND NAME FROM MY SAMSUNG GALAXY POCKET?
Thanks in advance already.
How to debrand name of Samsung Galaxy Pocket GT-S5300
I have a Samsung Galaxy S5300 and i need to be able to debrand name(Mobistar) from my samsung galaxy S5300.
I have installed already firmware with Odin and everything worked perfectly but i get always to read in KIES at firmware: S5300XXLF5/S5300OXXLF5/S5300XXLF5/S5300XXLF5 (MST) and MST stand for brand name of the provider and i can't get rid of it with installation of new firmware.
So i really need help to tell me HOW I CAN DEBRAND NAME FROM MY SAMSUNG GALAXY S5300(POCKET)?
Please can anyobody help me with this problem?
S5300 Mak-droid
Why is the option to connect to wcdma only not present in the new custom rom mak-droid rom? It is replaced with an option to "Connect to 2-G networks only" which is very slow? Can the developers fix this?

[Resolved] Booting Problem in SAMSUNG GALAXY NOTE SHV E160L U+LTE

Dear Friends,
I bought Samsung galaxy note SHV E160L U+LTE from korea six months before and Now i am using in india.The phone was working fine except sms problem..Last week suddenly My phone was hanged and I removed the Battery and Restart it,At that time onwards my phone not booting and it automatically restarts..I gave in local service shop but they cant rectify due to software version not availale here.So kindly suggest me how can i rectify it..In local service shop the mobile had software problem..
Model-SHVE160
ANDROID : GINGER BREAD...
siva15167 said:
Dear Friends,
I bought Samsung galaxy note SHV E160L U+LTE from korea six months before and Now i am using in india.The phone was working fine except sms problem..Last week suddenly My phone was hanged and I removed the Battery and Restart it,At that time onwards my phone not booting and it automatically restarts..I gave in local service shop but they cant rectify due to software version not availale here.So kindly suggest me how can i rectify it..In local service shop the mobile had software problem..
Model-SHVE160
ANDROID : GINGER BREAD...
Click to expand...
Click to collapse
Download Korean firmware for galaxy note from www.sammobile.com ( you need to register in the site )
And install using Odin from your pc
Odin download link
http://ul.to/f/rwp6rq
Hope it helps
Sent from my GT-I9082 using xda app-developers app
Guys I have a hard bricked Samsung galaxy shv e160l and trying to unbrick it has failed, is it possible if I could swap the motherboard with one like the n7000????
Please help, i have a 160L that does not respond to power botton, and this happened after flashing a .pit file, please what is the solution
I need help and advice
My SHV-E160L became unbootable. The biggest problem is its USB slot is broken. At the moment there's nobody to have it repaired. Can i make it boot from 'APPLY UPDATE FROM EXTERNAL CARD' in RECOVERY MOD?

[Completed] Help! Data services not supported on Samsung SHV-E330L Galaxy S4

Hello everybody!
Nine month ago I received an Samsung SHV-E330L Galaxy S4 bought from South Corea! Everything worked OK since I updated (using Kies) the operating system from Android 4.3 to Kit Kat! After the update the data service - connection to Internet was lost! I sent the phone to local Samsung service department here in Romania and they returned it to me saying that I have to change the mother board! They could not give me any pertinent answer/explanation about this problem! I get in touch with Vodafone provider and they said the problem is with the phone!
Everytime I start the phone I receive this message; "Data services not supported (Error code; 7)
Please help me!
Thank you very much!
newbie57 said:
Hello everybody!
Nine month ago I received an Samsung SHV-E330L Galaxy S4 bought from South Corea! Everything worked OK since I updated (using Kies) the operating system from Android 4.3 to Kit Kat! After the update the data service - connection to Internet was lost! I sent the phone to local Samsung service department here in Romania and they returned it to me saying that I have to change the mother board! They could not give me any pertinent answer/explanation about this problem! I get in touch with Vodafone provider and they said the problem is with the phone!
Everytime I start the phone I receive this message; "Data services not supported (Error code; 7)
Please help me!
Thank you very much!
Click to expand...
Click to collapse
Hmm ... local Samsung Service Center and your Mobile Provider said that it's the phone/hardware, but you don't trust them ...
Ok.
Here is a general help thread for your device.
And here is a nice guides thread for the Korean S4.
Please read about possible issues and solutions. You may post your question there ... but I regret that if the Service Center identified the mother board as defect, the probability that they are wrong and you can fix the issue with flashing back a previous stock firmware version is very low.
Anyway ... good luck !

fast helppp just for genius pleaseeeeeeeee

I need help ASAP to unlock my samsung s6 with a european sim card
I bough a samsung s6 in france it has a european block on it i am currently in israel and i cannot find any network im under a lollip 5.1 rooter all the places i went to to fix it told me i need a flasher im able to do it but all i am missing is thr flasher and the program model c s6 sm-g920fzdadbt
I can assure u i bough this phone legit if any one has a solution i will even send u the proof

Not able to update phone SM-G955U

I have a Samsung Galaxy S8+ AT&T unlocked model. I live outside US so can't put AT&T sim even if I want to.
I was following this guide https://forum.xda-developers.com/att-galaxy-s8+/how-to/sprint-released-oreo-s8-s8-flashing-t3915872
But I get this error everytime I press start https://prnt.sc/oqjnp6
Hi Dear
I am also using Galaxy S8+ SM-N955U AT&T model in Pakistan on Jazz network and i have nothing problem with network or any other issue. Send you link for updating your S+ or any other mobile Please Note that. https://www.hardreset.info/devices/samsung/samsung-g955u-galaxy-s8-plus/ . please open this website and enjoy. sorry for my poor English.
Nasrullah Chaudhary from Lahore Pakistan.

Categories

Resources