S7 Edge freezing - Samsung Galaxy S7 Questions and Answers

Been having a problem with my S7 Edge, just recently has been freezing and then restarting sumtimes a couple of times a day, then may not do it for a couple of days, checked software etc all OK, wondering if anyone had any ideas y it does this.

Godfrey 69 said:
Been having a problem with my S7 Edge, just recently has been freezing and then restarting sumtimes a couple of times a day, then may not do it for a couple of days, checked software etc all OK, wondering if anyone had any ideas y it does this.
Click to expand...
Click to collapse
https://forum.xda-developers.com/s7-edge

Godfrey 69 said:
Been having a problem with my S7 Edge, just recently has been freezing and then restarting sumtimes a couple of times a day, then may not do it for a couple of days, checked software etc all OK, wondering if anyone had any ideas y it does this.
Click to expand...
Click to collapse
I would have a quick read these pages first
https://forum.xda-developers.com/s7-edge/help/getting-random-restarts-reboots-t3327296
If all else fails, get it to a service centre A. S. A. P. As it seems samsung released some s7+edge with faulty hardware which can show its ugly head some time after it purchased.

format may work
Format your phone with official nougat. This may resolve the issue

*Detection* said:
https://forum.xda-developers.com/s7-edge
Click to expand...
Click to collapse
How would I format my phone to official nougat, what is the procedure

I found samsung smart switch very easey to use if your device is already on nougat
https://m.youtube.com/watch?v=9QhJngOuLQ4
If not you could download the rom and flash with odin. There's plenty of guides around to do that.

Try removing the sd card and check if it still freezes. For some reason after the december patch my phone started freezing. I did countless factory resets, wiped cache, didn't install no apps and still the same. Phone would freeze a lot! Sometimes wouldn't even turn on. The only thing left was rooting and flashing a custom rom or remove the sd card to see if it got fixed. As soon as i removed the sd card the freezing stoped. I did a format to the sd, and now all seems fine. I had this issue back in the day with my Note 2, if it's weird or not it did solve my problem.
Sent from my S7

I have read that people say it could be as card, how do I format the card and would I loose all my stuff stored on it?

Try to transfer everything to the computer, then format the card on the computer. Afterwards transfer everything back to the sd card. You can allways format the sd on the phone but i wouldn't rely on it.
Sent from my S7

Related

[Q][HELP][ASAP] Multiple Random Reboots.. PLEASE HELP.

Just like the title, i have been experiencing some random rebooting in the past 9 days... at first i thought that i somehow held the on/off button inside my pocket and rebooted itself. my theory changed when i was charging it on that same night... i knew something was wrong few days after it would reboot itself from time to time.
also sometimes after rebooting (mostly when it is charging..) wifi connections start to goof off. i checked the wifi setting and it would say "error" under the "turn on/off wifi" area where you usually see the "connected/connecting/disconnected" letters, along with that some apps start to force close mostly the ones that needs the net get fc's.....
only yesterday it got worse. on the morning it had started to reboot. when i unlocked the lockscreen some apps started to FC. i usually get fc's in booting are the juice plotter, Google partner setup, and something with "wifi". now i manually rebooted it myself when it boots, it still shows those fc's. if it tried pressing some apps it tried to fc as well. manual reboot again, now messages fc's along with the three....
so i went to recovery and restored my safest backup. after restoring no more fc's in my boot. i thought it was all fine now but after a while it would randomly reboot!!!!
Styles of random reboots ive gotten:
1. on screen-off while charging after a while BOOM! reboot.
2. on screen-off not charging, after a while BOOM! reboot.
3. pressing the on/off button on the side when it was on screen-off, BOOM! reboot.
4. pressing the on/off button on the side when it was on screen-off, shows the lockscreen, shows "SD card unexpectedly removed" on status bar, BOOM! reboot.
*it wont reboot when you're using it unless it goes to screen-off for a while (like when using music player... when it goes to screen-off for a while it would reboot...)
--- i will add more of the reboots styles if i remember the others.---
i really need help. i cannot reflash to stock because my laptop got stolen since February. i would be receiving my new laptop in five days.... but i am worried that something worse would happen before even getting my laptop in five days.
Stats:
Samsung galaxy S i9003 (rooted)
currently unrooted
Firmware Version - 2.3.6
kernel - 2.6.35.7-CL709629 [email protected] #6
Baseband - I9003XXKPQ
Build # - GINGERBREADXXKPQ
*ics theme by Tarunagg update 18-
*restored phone to update 14 but same stats
SOMEONE PLEASE SHED SOME LIGHT INTO THIS. PLEASE!
normally when i experience random reboots, i just wipe cache and dalvik cache
if that dont work out then i flash back to stock kernel
its might me rom problem and one thing try to flash ur phone again but u said u don't have laptop but its only sol. according to me . if u want to be on 2.3.6 then acc to me don't install kernel and brother flashing again is the only sol
but for the mean while wipe everything and then deodex again it might help u .
after wipe all and formatting deodex it again
bcz sometime app FC and for that deodex again is necessary
sandeepsivia said:
its might me rom problem and one thing try to flash ur phone again but u said u don't have laptop but its only sol. according to me . if u want to be on 2.3.6 then acc to me don't install kernel and brother flashing again is the only sol
but for the mean while wipe everything and then deodex again it might help u .
after wipe all and formatting deodex it again
bcz sometime app FC and for that deodex again is necessary
Click to expand...
Click to collapse
Thanks sandeep. I am no longer flashing anythingbjust like you said...but what do you mean wipe all? dalvik, cache, battery stats and format? but wont that remove root and cwm? Give me step to step procedure so i can try what you are saying about wiping all..
also about your first paragraph, i will reflash fw to 2.3.6 and no longer flash diff kernel?
noypi_ako said:
normally when i experience random reboots, i just wipe cache and dalvik cache
if that dont work out then i flash back to stock kernel
Click to expand...
Click to collapse
Actually i have been clearing dalvik cache and cache.... but it does not work that much.. i want to flash to stock but i dont have comp. or stock kernel.
Wahaha123 said:
Thanks sandeep. I am no longer flashing anythingbjust like you said...but what do you mean wipe all? dalvik, cache, battery stats and format? but wont that remove root and cwm? Give me step to step procedure so i can try what you are saying about wiping all..
also about your first paragraph, i will reflash fw to 2.3.6 and no longer flash diff kernel?
Click to expand...
Click to collapse
so one thin i forot to tell u tha once along time ago like 6 or moths is installed theme and i did deodex 1st too but the process was aboard bcz of some prlm with deodex file then i installed theme without looking and i my did same rebooting and FC so u can wipe cache and dalvik and battery too then wipe data/ factory reset in recovery only then again deodex it and see the problem solved or not
Just set you min cpu feq back to stock.300mhz - 1.0ghz.
Remove any tweek.
Sent from my GT-i9003 DXKP9(UC-kernel 10) using Tapatalk 2
chongns said:
Just set you min cpu feq back to stock.300mhz - 1.0ghz.
Remove any tweek.
Sent from my GT-i9003 DXKP9(UC-kernel 10) using Tapatalk 2
Click to expand...
Click to collapse
Cpu in my is set to 300-1100. Thanks... hope it'll hold the phone till i get my comp.
Wahaha123 said:
Cpu in my is set to 300-1100. Thanks... hope it'll hold the phone till i get my comp.
Click to expand...
Click to collapse
Dont u think so that u are using too old kernel...use v10 version of UC kernel.
vishal24387 said:
Dont u think so that u are using too old kernel...use v10 version of UC kernel.
Click to expand...
Click to collapse
Yes I know . The latest uc kernel is v10. But my laptop was stolen since the first week of february. That time the best kernel suited for poseidon rom was the v6. So till now I am stuck with v16 since the time my laptop was gone until I get my new on in 4 days at least...
sandeepsivia said:
so one thin i forot to tell u tha once along time ago like 6 or moths is installed theme and i did deodex 1st too but the process was aboard bcz of some prlm with deodex file then i installed theme without looking and i my did same rebooting and FC so u can wipe cache and dalvik and battery too then wipe data/ factory reset in recovery only then again deodex it and see the problem solved or not
Click to expand...
Click to collapse
Sorry, I didnt see your post earlier. But I am wiping every thing now while im replying you. I will tell you the results when it is finished.
Edit: phone seems to work normally. But some apps get fc's... But i think i know why. Its because i forgot to move back apps which were moved to the sd card back to phone memory.(using app2sd).. I know so because i remember having 7 apps moved to sd which had taken alot of space due to its size.
Anyway, thanks bro! I guess i owe you my phone but i will still be monitoring the phone and see if it'll reboot randomly again... Till i get my laptop ill reflash my phone. Again, thanks alot sandeep!and good luck with your exams again!
RE-EDIT: it not kinda fixed yet... When i woke up and checked my phone it seemed to be normal but when i opened the lockscreen fc's starts flooding me... About 6 or 7 fc's they are google goggles, superuser,titanium backup, google play music, google setup sumthing (it was in the first post..) Emai and.messages... I also get fc on yahoo mail but it doesnt fc the same time as the others. I tries uninstalling rthem and other apps as well but some time while i uninstall it starts to freeze and reboot... But the reboot is different. I doesnt reboot the "samsung galaxy s 19003 " thing. Justs stars from the glowing samsing logo. When it boots, the uninstalled apps seems to come back. So i thought of removing mg sd card and then restart... Fc's lessened to superuser, email tbackup and email. And i can uninstall now without it rebooting. Now i know ext sd cards are somewhat along with the problem. My phones antivirus does not see any viruses in it tho.
... Oh im using my SE W8.. Kinda small, hard to type...
it sounds like a kernel problem to me just update your kernel if you cant because you dont have a laptop just use mobile odin
http://forum.xda-developers.com/showthread.php?t=1347899
Good luck
mR_ said:
it sounds like a kernel problem to me just update your kernel if you cant because you dont have a laptop just use mobile odin
http://forum.xda-developers.com/showthread.php?t=1347899
Good luck
Click to expand...
Click to collapse
Hmm.. I also thought if it could be the kernel as well. I researched last night on my arc and some say that it is the kernel that was doing this.i am downloading the kernel and odin on my new xperia arc as im making this post. Thanks.
Sounds like a hardware problem forme. I have this problem 4 months ago. I have random reboots. I have tried everything from flashing new roms and kernels and nothing seems to fix it. Have you tried clean flashing(xxkpe-xxkpq)? If that still doesnt work then you really have a hardware problem. The only thing you can do is to send it back to samsung service center for repair or replacement(I just hope you are still in warranty period)
earldroid said:
Sounds like a hardware problem forme. I have this problem 4 months ago. I have random reboots. I have tried everything from flashing new roms and kernels and nothing seems to fix it. Have you tried clean flashing(xxkpe-xxkpq)? If that still doesnt work then you really have a hardware problem. The only thing you can do is to send it back to samsung service center for repair or replacement(I just hope you are still in warranty period)
Click to expand...
Click to collapse
Like i said i dont have a laptop yet to reflash phone to stock and check. If it'll not work, im pretty sure they'll change the motherboard.. My warranty expires on july so there is still time. pretty sure my dad will get pissed and buy an s2 instead. This phone already went to the service center twice. And the service center is far from where i live. Though i am enjoying improving the capabilities of this phone :\
Anyway what i did now was flashed uc kernel v10 via odin mobile (thanks mR_ ). Then i wiped everyting again. So far there was no fc's yet and one reboot only when i was installing dolphin browser... And thats it. Nothing else suspicious happened yet.
This problem has happened to my bro before. I helped him change his rom to clean kpu and it was fixed.
Cheers
Sent from my GT-i9003 powered by Smooth and no lag vurrutRom
Looks like the infamous pseudo reset bug again! Well looks like it with some symptoms missing, the i9003 had a faulty board with faulty internal memory card, so when it goes to sleep the int card sometimes doesn't wake up again. I faced this problem personally myself, no amount of flashing can help you (though i suspect excessive flashing might have caused/triggered it, dunno) so make sammy change the board on this bad boy, hey! you might get 16gb inbuilt memory as a bonus!
Wahaha123 said:
Like i said i dont have a laptop yet to reflash phone to stock and check. If it'll not work, im pretty sure they'll change the motherboard.. My warranty expires on july so there is still time. pretty sure my dad will get pissed and buy an s2 instead. This phone already went to the service center twice. And the service center is far from where i live. Though i am enjoying improving the capabilities of this phone :\
Anyway what i did now was flashed uc kernel v10 via odin mobile (thanks mR_ ). Then i wiped everyting again. So far there was no fc's yet and one reboot only when i was installing dolphin browser... And thats it. Nothing else suspicious happened yet.
Click to expand...
Click to collapse
if dad is buying you an s2 then i wont fix it until i get the s2
swerte mo pre ... im so jealous
noypi_ako said:
if dad is buying you an s2 then i wont fix it until i get the s2
swerte mo pre ... im so jealous
Click to expand...
Click to collapse
Di naman. He will pay half for the s2 and ill pay the other half... And prices of s2 here are expensive still. About 27-35 k. I dont have that much money yet.
mzone1510 said:
Looks like the infamous pseudo reset bug again! Well looks like it with some symptoms missing, the i9003 had a faulty board with faulty internal memory card, so when it goes to sleep the int card sometimes doesn't wake up again. I faced this problem personally myself, no amount of flashing can help you (though i suspect excessive flashing might have caused/triggered it, dunno) so make sammy change the board on this bad boy, hey! you might get 16gb inbuilt memory as a bonus!
Click to expand...
Click to collapse
hmm... i hope not. also i dont really flash anything unless updates are available on the ics theme. well now that you mentioned it, while i was at the beach like last week, i put my phone on my pocket without screening of (which i always and should do..) and then when i checked back the all my messages and files in the internal sd card were gone.... though the apps are still there and were still on go launcher ex home..... i hope it was just am accidental reset. i want to bring it to the service center im going to get my laptop in at least 2 days! and i want to spend my summer with both of them.
anyway. is wifi working well on poseidon rom with the uc kernel v10? thats the only problem here. my wifi keeps going on and off. crashing the apps that needs wifi whenever i press it. its the same problem with amit cf root kernel when you use poseidon.

Strange problems with Galaxy r

Ok so it is like this:
I bought my galaxy r here in sweden 1 year and 3 months ago, it was working perfectly for around 1 year.
At the one year mark i started to have some problems with the touchscreen where the phone would feel a pressure in the middle of the screen, to get rid of this i simply locked and unlocked the phone or rubbed a bit with a cloth on the screen.
Recently when I saw there was a cm10.1 rom with nightlies I rooted my phone and later installed the cm10.1 rom. Now the most anoying thing. I have a problem with my battery where the phone just shuts down randomly (mostly when playing games) even though it sometimes have up too 80% battery remaining. Then when I restart the phone it usually have 0% battery left and therefore shuts itself down again, sometimes it restarts with just a 20-30% batteryloss. This have occured more often recently and it shuts itself of 3-4 times a day. I can't remember if it was like this when i was on stock, before I started to flash and root, but i think it was.
A few days ago i flashed stock ics from odin and I confirmed that both of these problems still were there, so i have hard to belive that it is the modding of the software that have caused this.
Do you guys have any suggestions to how i can be able to use my phone normally again?
Im just a poor student so i don't want to waste money on a new phone after just 1 year :/
wipe data and cache..i think after flashing u restore ur data back.
Sent from my GT-I9103 using Tapatalk 4 Beta
Will this help with the battery?
kataria.vikesh said:
wipe data and cache..i think after flashing u restore ur data back.
Sent from my GT-I9103 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Will this help the crashing/battery?
DippN said:
Will this help the crashing/battery?
Click to expand...
Click to collapse
It may be help you but first tell me, are you restoring data from titanium backup or something related to that..??
Also if you want to take backup then take it using Super backup application.
kataria.vikesh said:
It may be help you but first tell me, are you restoring data from titanium backup or something related to that..??
Also if you want to take backup then take it using Super backup application.
Click to expand...
Click to collapse
Nope, im not takeing backup of anything.
And one other thing i forgot to mention earlier, the phone now also thinks it is charging itself evrn when it is not. It think the usb cable is still connected.
I hope OP doesn't mind that I'm joining his thread, I'm experiencing the same problems on my gfs phone and don't know what to do.
I just installed the fresh CM 10.1 nightlies (did Cache/Data/Dalvik Wipe) and she is experiencing pretty much the same problems:
After 1 or 2 hours of unplugging the phone gets stuck and shuts down. After restarting the battery percentage is pretty low and the phone shuts down again (even if the battery says ~10%). The battery percentage then changes every restart, but is always between 0 and 20%. The phone is barely usable in this state :/
I couldn't wipe the SD card (.android_secure) because the swapped paths, could this be related?
Thank you in advance!
paKS7 said:
I hope OP doesn't mind that I'm joining his thread, I'm experiencing the same problems on my gfs phone and don't know what to do.
I just installed the fresh CM 10.1 nightlies (did Cache/Data/Dalvik Wipe) and she is experiencing pretty much the same problems:
After 1 or 2 hours of unplugging the phone gets stuck and shuts down. After restarting the battery percentage is pretty low and the phone shuts down again (even if the battery says ~10%). The battery percentage then changes every restart, but is always between 0 and 20%. The phone is barely usable in this state :/
I couldn't wipe the SD card (.android_secure) because the swapped paths, could this be related?
Thank you in advance!
Click to expand...
Click to collapse
Im just glad im not alone with this problem, and as you said, its barely unusable without having it plugged in.
DippN said:
Im just glad im not alone with this problem, and as you said, its barely unusable without having it plugged in.
Click to expand...
Click to collapse
paKS7 said:
I hope OP doesn't mind that I'm joining his thread, I'm experiencing the same problems on my gfs phone and don't know what to do.
I just installed the fresh CM 10.1 nightlies (did Cache/Data/Dalvik Wipe) and she is experiencing pretty much the same problems:
After 1 or 2 hours of unplugging the phone gets stuck and shuts down. After restarting the battery percentage is pretty low and the phone shuts down again (even if the battery says ~10%). The battery percentage then changes every restart, but is always between 0 and 20%. The phone is barely usable in this state :/
I couldn't wipe the SD card (.android_secure) because the swapped paths, could this be related?
Thank you in advance!
Click to expand...
Click to collapse
Both of you install CM10.1 using Procedure no 2 from OP.
kataria.vikesh said:
Both of you install CM10.1 using Procedure no 2 from OP.
Click to expand...
Click to collapse
Will try that when i get home, thx.
kataria.vikesh said:
Both of you install CM10.1 using Procedure no 2 from OP.
Click to expand...
Click to collapse
Thank you, vikesh! I'll be able to try Procedure II tomorrow afternoon.
paKS7 said:
Thank you, vikesh! I'll be able to try Procedure II tomorrow afternoon.
Click to expand...
Click to collapse
Sadly, I can confirm that this did not change anything.
The problems are still there :/
DippN said:
Sadly, I can confirm that this did not change anything.
The problems are still there :/
Click to expand...
Click to collapse
It shouldn't be happened. But if u are feeling so, just flash any stock GB using odin v1.87. Then just wipe all data and cache. Install cm10.1 over that using method 2.
Sent from my GT-I9103 using xda premium
kataria.vikesh said:
It shouldn't be happened. But if u are feeling so, just flash any stock GB using odin v1.87. Then just wipe all data and cache. Install cm10.1 over that using method 2.
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
I'm definitely going to try this, but as it seems now i think it is more about a faulty battery/hardware that software?
Or have these kind of problems been fixed software before?
One other thing, if i have rooted my device, does the root dissappear when i flash stockrom using odin?
DippN said:
I'm definitely going to try this, but as it seems now i think it is more about a faulty battery/hardware that software?
Or have these kind of problems been fixed software before?
One other thing, if i have rooted my device, does the root dissappear when i flash stockrom using odin?
Click to expand...
Click to collapse
May be hardware or software too..when you will vanish all data & cache then Software issue may be gone but if problem still persist, means you have hardware problem.
Also, root will be lost after flashing Stock ROM from ODIN.
I'm able to also confirm, that Procedure II didn't help the problem. I really doubt it is a hardware fault, because of us two having the exact same problem after flashing the same rom.
@Dippn: Do you know which nightly build you used? In my case it was the nightly build "20130405". Also could you check which baseband you are on? (Under About Phone -> Baseband Version) Over here we have i9103NEKI1
The only special thing we did I can think of is flashing a modem file (when we were still on the unofficial cm10.1 without these kind of problems, but massive battery drain), because there was a call problem going on for customers of the austrian provider 3 and CM10.1.
I could analyse the problem a bit more today: It seems as soon as the phone gets busy (for example from the browser loading pages or in DippN's case processing a game), the touch screen gets unresponsive and everything starts to lag and delay or freezes completely until it shuts down the phone. Could be either CPU or RAM related, I guess. I just wonder what caused this, even if the nightly had a faulty kernel, this should be fixed as soon as we flash another ROM, right?
I will be able to try a different ROM on monday. It would be great, if you could report, if the downgrade to GB helped the issue. I'd like to try a different baseband, if you are on the same right now too.
Greetings and thank you so much for trying to help us, vikesh!
paKS7 said:
I'm able to also confirm, that Procedure II didn't help the problem. I really doubt it is a hardware fault, because of us two having the exact same problem after flashing the same rom.
@Dippn: Do you know which nightly build you used? In my case it was the nightly build "20130405". Also could you check which baseband you are on? (Under About Phone -> Baseband Version) Over here we have i9103NEKI1
The only special thing we did I can think of is flashing a modem file (when we were still on the unofficial cm10.1 without these kind of problems, but massive battery drain), because there was a call problem going on for customers of the austrian provider 3 and CM10.1.
I could analyse the problem a bit more today: It seems as soon as the phone gets busy (for example from the browser loading pages or in DippN's case processing a game), the touch screen gets unresponsive and everything starts to lag and delay or freezes completely until it shuts down the phone. Could be either CPU or RAM related, I guess. I just wonder what caused this, even if the nightly had a faulty kernel, this should be fixed as soon as we flash another ROM, right?
I will be able to try a different ROM on monday. It would be great, if you could report, if the downgrade to GB helped the issue. I'd like to try a different baseband, if you are on the same right now too.
Greetings and thank you so much for trying to help us, vikesh!
Click to expand...
Click to collapse
Well, we are not on the same baseband. I'm on I9103XXLQ3.
About the cm verison im not quiet sure, the latest i flashed was "20130406" but since the problem were there the time before that when i flashed cm I cant answer exacly but i have a cm version "20130305" on my desktop and it could be that one that I used.
I never used cm before it was on nightlies so the modem file flashing i dont know anything about.
The thing you mention about that it shuts of when the phone gets busy and touchscreen gets unresponsive I can kind of confirm too.
I will flash GB now, will report back in an hour how it went.
kataria.vikesh said:
It shouldn't be happened. But if u are feeling so, just flash any stock GB using odin v1.87. Then just wipe all data and cache. Install cm10.1 over that using method 2.
Sent from my GT-I9103 using xda premium
Click to expand...
Click to collapse
Are you sure i should do it using v1.87?
I'm having problems finding it and v1.85 seems to be in everyones links.
DippN said:
Are you sure i should do it using v1.87?
I'm having problems finding it and v1.85 seems to be in everyones links.
Click to expand...
Click to collapse
Flashed GB using v1.85 and now I am stuck in bootloop, after 10 sec at the samsung logo it restarts and repeat. >.>
When the phone restarted after the flash and after it says "-updating application" it says:
Installing Multi-CSC
Can't access to '/system/csc/NEE/system/'.
Successfully applied multi-CSC.
I have no idea what this means but could it mean anything?
EDIT: I got it to start by wipe cache and data. (thought i should do that when cwm was installed)
Unfortunately already in the startup options when u write wifi password the touchscreen became very unresponsive and when i after a few min had succeded writing the password the phone shut of when it tried to connect to it! :,(
I can also confirm that it still thinks it is charing when it is not becuase the symbol in the statusbar flicked from battery to charging symbol.
Is there anything else softwarerelated that I can do?
DippN said:
Flashed GB using v1.85 and now I am stuck in bootloop, after 10 sec at the samsung logo it restarts and repeat. >.>
When the phone restarted after the flash and after it says "-updating application" it says:
Installing Multi-CSC
Can't access to '/system/csc/NEE/system/'.
Successfully applied multi-CSC.
I have no idea what this means but could it mean anything?
EDIT: I got it to start by wipe cache and data. (thought i should do that when cwm was installed)
Unfortunately already in the startup options when u write wifi password the touchscreen became very unresponsive and when i after a few min had succeded writing the password the phone shut of when it tried to connect to it! :,(
I can also confirm that it still thinks it is charing when it is not becuase the symbol in the statusbar flicked from battery to charging symbol.
Is there anything else softwarerelated that I can do?
Click to expand...
Click to collapse
Wipe data again.. If possible after wiping data Just reflash the GB.

Random reboots after Nougat update.

Hello I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared. What could be the cause of this problem? For info, the firmware version installed on my phone is: G930FXXU1DQBO. Also, I saw on SamMobile that the countries that received the update later, had a new version. Could the problem come from that? Is this a bug in the firmware installed on my Galaxy S7. Thank you in advance for your help.
Have the same problem, I'm on G935FXXU1DQB1.
Sent from my SM-G935F using Tapatalk
Vichenec said:
Have the same problem, I'm on G935FXXU1DQB1.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Thanks for your reply Do you reset your phone too? And what is the average frequency of restarts?
Didn't do anything as it doesn't bother me that much.
Sent from my SM-G935F using Tapatalk
Vichenec said:
Didn't do anything as it doesn't bother me that much.
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
It is still binding Once I had this problem while I was on call!
I have a thread about this, it was unusual for me too, theese random reboots.
After the third reinstall, (first one everyday rebooting, second one reinstall marshmallow, upgrade to nougat, happened the same reboots, I made again a factory reset and now no reboots and way better battery life) everything is ok for now.
hekermeker said:
I have a thread about this, it was unusual for me too, theese random reboots.
After the third reinstall, (first one everyday rebooting, second one reinstall marshmallow, upgrade to nougat, happened the same reboots, I made again a factory reset and now no reboots and way better battery life) everything is ok for now.
Click to expand...
Click to collapse
Thank you for your reply I received the update in OTA. To reinstall I have to go through Odin? I can not simply reinstall the current firmware (Nougat) via Smart Swith for PC?
I have the same issue guys even if did an hard reset after nougat update. I experienced some reboots after the update (1 March) but very often in these last days. I enabled the pin code for the sim in this way we can see if it happens when don't "monitor" the phone.
I was getting random reboots at one point due to a kernel panic (something to do with Samsung's zswap implementation). It hasn't been happening for a while though. I think they probably fixed it in newer versions. I'm on DQCF currently.
rikiko1g said:
I have the same issue guys even if did an hard reset after nougat update. I experienced some reboots after the update (1 March) but very often in these last days. I enabled the pin code for the sim in this way we can see if it happens when don't "monitor" the phone.
Click to expand...
Click to collapse
I think this is a software bug. Hopefully Samsung will quickly realize and deploy a corrective update. For my part, I reported this problem by sending an error report via the application "Samsung Members".
CurtisMJ said:
I was getting random reboots at one point due to a kernel panic (something to do with Samsung's zswap implementation). It hasn't been happening for a while though. I think they probably fixed it in newer versions. I'm on DQCF currently.
Click to expand...
Click to collapse
I'm on DQBO, this may be why I still have this problem. Did you directly receive Android Nougant in DQCF or was it a patch update?
GeekTN said:
I'm on DQBO, this may be why I still have this problem. Did you directly receive Android Nougant in DQCF or was it a patch update?
Click to expand...
Click to collapse
Flashed full image from SamMobile and setup from scratch. I'm too impatient to wait for patches
having random freeze / reboot on a g930fd (dual sim) as well , since a few weeks
flashed several times, factory reseted several times, root or no-root ....
no solution ...
basile said:
having random freeze / reboot on a g930fd (dual sim) as well , since a few weeks
flashed several times, factory reseted several times, root or no-root ....
no solution ...
Click to expand...
Click to collapse
This may be a software bug. What is your firmware version?
build NRD90M G930FXXU1DQB7 is the latest rom
with the latest samsung security update
meanwhile I left root aside, as I noted a strange thing while working under twrp that being 'unable to mount' /data map
problem occurs after filling up the memory (yes a 32gb version) and making more and more apps working (under root)
so, considering the above, might it be a physical ram problem ?
reading searching the net I noticed that many people are having this problem
basile said:
build NRD90M G930FXXU1DQB7 is the latest rom
with the latest samsung security update
meanwhile I left root aside, as I noted a strange thing while working under twrp that being 'unable to mount' /data map
problem occurs after filling up the memory (yes a 32gb version) and making more and more apps working (under root)
so, considering the above, might it be a physical ram problem ?
reading searching the net I noticed that many people are having this problem
Click to expand...
Click to collapse
No, I do not think that's what caused the problem. If the problem appeared after the Andoid Nougat update, it is that it is a software bug. I have a Galaxy S7 duos (SM-G930FD) me too and my firmware version is the G930FXXU1DQBO and I also have a problem of random restarts that persists even after a factory reset. Apperently the latest firmwares do not have this problem. It is necessary to wait for the next corrective update. Otherwise, what is the frequency of the random reboots of your phone? My phone is once a week.
there is no linearity ... can happen once a day, a week or several times in one day
sometimes it completely gets stuck and I have to wait for the battery to fully discharge before being able to reboot to a working phone ...
basile said:
there is no linearity ... can happen once a day, a week or several times in one day
sometimes it completely gets stuck and I have to wait for the battery to fully discharge before being able to reboot to a working phone ...
Click to expand...
Click to collapse
Have you tried restarting your phone in secure mode to see if the problem is from an application that you have installed?
Same here, I though that was Fleksy that sometimes load the phone and I had to shut it down manually (Power button + volume - for 7 sec) for a restart. Sometimes it restart itself.
Very frustrating, I'm on G930FXXU1DQB1 (German model), and when i search for update it says "up to date : DQB3 / DQA8 / DQB1."
Irritating as well !
Greg2Lu said:
Same here, I though that was Fleksy that sometimes load the phone and I had to shut it down manually (Power button + volume - for 7 sec) for a restart. Sometimes it restart itself.
Very frustrating, I'm on G930FXXU1DQB1 (German model), and when i search for update it says "up to date : DQB3 / DQA8 / DQB1."
Irritating as well !
Click to expand...
Click to collapse
This problem of random reboots often happens to your phone? What is the frequency of these restarts?

S6 negative memory bug

Hello,
I'm having a rooted s6 and the internal memory shows -3.54/4.00 GB instead of 32GB. I cannot take pictures because it says that the memory is full, despite the fact that the phone almost empty.
Has anyone had this bug? Any ideas how to fix it?
Kaldrox said:
Hello,
I'm having a rooted s6 and the internal memory shows -3.54/4.00 GB instead of 32GB. I cannot take pictures because it says that the memory is full, despite the fact that the phone almost empty.
Has anyone had this bug? Any ideas how to fix it?
Click to expand...
Click to collapse
Looks like something comes wrong with partitioning your memory. Did you reflashed firmware/changed ROM or something? Try to update your phone to latest stock via Odin then check how it's going. When you flashing phone via Odin your memory is almost all formatted and partitioned from begin so can helps if that isn't hardware issue (for example eMMC broken). HERE you found all.
I had this happen to me on OdexLite. A reboot of the phone fixed it.
tomiga said:
I had this happen to me on OdexLite. A reboot of the phone fixed it.
Click to expand...
Click to collapse
So just soft bug For me never happened on any ROM.
rifek4 said:
So just soft bug For me never happened on any ROM.
Click to expand...
Click to collapse
It's only ever happened to me once, so it's definitely not a common thing. It did freak me out though, I thought my S6 was finally giving up.

Lost SIM signal again! Please help!

yesterday I got it happened again: one of my sim cards suddenly lost signal. completely. and since then it keeps happening so randomly. please help!
im currently on oreo 41.3.A.2.75, BL unlocked, kernel packed by serajr's tool using ta_poc method with my own original TA, magisk installed, systemlessly xposed. i got it all working fine. until this issue happened.
i've also tried different ways: reflash, wipe data completely including sdcard, switch to DRMfix method, remove app by app, remove xposed... even switching SIM slots.... no luck so far.
about the issue, it just happens randomly without any clue. one of my SIM card just disappears. sometimes this one, sometimes the other. until now the only way is restart and pray it won't happen again.
please help! please!
What version of magisk are you using?
snake218 said:
What version of magisk are you using?
Click to expand...
Click to collapse
it's v16 stable
boydzethuong said:
yesterday I got it happened again: one of my sim cards suddenly lost signal. completely. and since then it keeps happening so randomly. please help!
im currently on oreo 41.3.A.2.75, BL unlocked, kernel packed by serajr's tool using ta_poc method with my own original TA, magisk installed, systemlessly xposed. i got it all working fine. until this issue happened.
i've also tried different ways: reflash, wipe data completely including sdcard, switch to DRMfix method, remove app by app, remove xposed... even switching SIM slots.... no luck so far.
about the issue, it just happens randomly without any clue. one of my SIM card just disappears. sometimes this one, sometimes the other. until now the only way is restart and pray it won't happen again.
please help! please!
Click to expand...
Click to collapse
Bro I'm having the same, loosing randomly my second sim card... Thought it was caused by some apps abusing of phone permission, but no luck it's not that. I cleared cache and art yesterday, now it's has not happened, but I guess it will happen again soon
Tonio78r said:
Bro I'm having the same, loosing randomly my second sim card... Thought it was caused by some apps abusing of phone permission, but no luck it's not that. I cleared cache and art yesterday, now it's has not happened, but I guess it will happen again soon
Click to expand...
Click to collapse
it will, unfortunately. i tried almost everything except uninstall magisk, lose root and restore TA & stock image. maybe it will fix the problem but whats the point if we no longer have root right?
back to nougat it was running flawlessly so i have a doubt that it has something to do with the combination of oreo + magisk + ta_poc method but i have no idea.
in ta_poc method i see it executes something like ua_modem_switcher. does it has something to do with modem?
@serajr you mind having a look pls. sorry to bother you the master but im running out of hope...
boydzethuong said:
it will, unfortunately. i tried almost everything except uninstall magisk, lose root and restore TA & stock image. maybe it will fix the problem but whats the point if we no longer have root right?
back to nougat it was running flawlessly so i have a doubt that it has something to do with the combination of oreo + magisk + ta_poc method but i have no idea.
in ta_poc method i see it executes something like ua_modem_switcher. does it has something to do with modem?
@serajr you mind having a look pls. sorry to bother you the master but im running out of hope...
Click to expand...
Click to collapse
Yes, removing magisk will lead to loose root access. But we can keep SONY features with kernel and TA.
The idea is :
-trying running stock OREO without root
-then adding custorm kernel with or without TA (original or drm_fix)
-at least adding magisk
I guess we need to try each step for a while
Maybe Serajr will have an idea, on my side i will try these steps and report...
highly appreciate that. i will do some more testings on my side too. the point is, although i know it will happen eventually but it happens so unpredictably its not easy to reproduce.
it may sound odd but you're here so i can at least hope it is just a software problem not hardware.
I was never be able to get my xz working with magisk 15 or 16. Always get the sim not recognized problem, maybe yours is magisk related.
snake218 said:
I was never be able to get my xz working with magisk 15 or 16. Always get the sim not recognized problem, maybe yours is magisk related.
Click to expand...
Click to collapse
Hmmm how come? Try this yet? https://forum.xda-developers.com/showpost.php?p=74724162&postcount=2793
Both ta_poc and drmfix working.
hmmm anyone?
boydzethuong said:
hmmm anyone?
Click to expand...
Click to collapse
My phone is working fine for some days so far. Just cleared cache and dalvik as I mentionned earlier. BTW before doing this I've updated my Magisk from 15.3 to 16 without clearing anything (maybe the problem is related). Will report soon if it's still working or not...
Tonio78r said:
My phone is working fine for some days so far. Just cleared cache and dalvik as I mentionned earlier. BTW before doing this I've updated my Magisk from 15.3 to 16 without clearing anything (maybe the problem is related). Will report soon if it's still working or not...
Click to expand...
Click to collapse
I did that, many times. clearing cache and dalvik seems do the trick. but it actually doesn't. it will work for a few days and the issue will happen again. unfortunately.
by the way I spent some times paying high attention to the screen just to wait for it to happen. It looks like the moment when it happens, SystemUI (or Home Launcher I dont know) is terminated (stopped) then I am brought back to lock screen and at that moment, one of my SIM gone. So to me it looks like a service (or an app) is terminated and isn't restarted properly?
have you tried using stock rom and see if the problem persists?
Damaged motherboard.
I had the same with my xz so buyed a new XZs and throw away my xz
Sent from my Sony Xperia XZs using XDA Labs
Pandemic said:
Damaged motherboard.
I had the same with my xz so buyed a new XZs and throw away my xz
Sent from my Sony Xperia XZs using XDA Labs
Click to expand...
Click to collapse
oh nooo!!!
Pandemic said:
Damaged motherboard.
I had the same with my xz so buyed a new XZs and throw away my xz
Sent from my Sony Xperia XZs using XDA Labs
Click to expand...
Click to collapse
@Pandemic hmmm im not saying i dont believe but how do you explain it runs just fine for days after restart? usually 2 3 days then it happens.
and like i said the moment when it happens it looks like the whole systemui and running apps get force stopped.
lets say im playing a game then it becomes a bit laggy like its running out of memory then everything just closed then im brought back to lock screen and one of the signal indicator on status bar disappears.
do you happen to know any command that can restart the modem / cell / signal service? or any services related? just wanna try to manually execute it see if it fixes it.
also wanna mention again that im using ta_poc method for the drm sh!ts and it does have something like ua_modem_switcher executed. no idea whether it could be related
Hy guys, juste a quick update, my phone was working fine until 2/3 days. I've removed magisk but problem still happening, even clearing cache and dalvik didn't fixed it. My guess is, it could it be app related or crash due to RAM to high (my ram usage average is about 2.5 Go/day)...
Hi guys,
I have the same issue on a Note 4 (sm-n910f)....
I have been flashing roms in a long time and this is the first time it happens to me.
For me, the phone shows some lag, it auto restarts and the signal is lost. I can get it back by clearing delvik and cache, but this will happen at least twice a day.
I flashed stock and the problem goes away, does not happen even once on stock. So this tells me its not a hardware issue (i was so close in thinking its a motherboard issue)...
From reading various threads on this, i get to the conclusion that it is not device specific.
I have flashed half a dozen roms and only stock eliminates the issue. I stayed on stock for 3 days no issue, then reflashed lineage 15.1 and the problem is back. The really weird part is that this happened suddenly, not after a new flash or any operation on the phone.
Anyone figured this out?
---------- Post added at 07:20 PM ---------- Previous post was at 07:14 PM ----------
vasilis_84 said:
Hi guys,
I have the same issue on a Note 4 (sm-n910f)....
I have been flashing roms in a long time and this is the first time it happens to me.
For me, the phone shows some lag, it auto restarts and the signal is lost. I can get it back by clearing delvik and cache, but this will happen at least twice a day.
I flashed stock and the problem goes away, does not happen even once on stock. So this tells me its not a hardware issue (i was so close in thinking its a motherboard issue)...
From reading various threads on this, i get to the conclusion that it is not device specific.
I have flashed half a dozen roms and only stock eliminates the issue. I stayed on stock for 3 days no issue, then reflashed lineage 15.1 and the problem is back. The really weird part is that this happened suddenly, not after a new flash or any operation on the phone.
Anyone figured this out?
Click to expand...
Click to collapse
Adding some additional info from my experience:
- Tried flashing latest BL and CP files (using odin) without any luck
- Tried various 15.1 roms as my device is not officially supported by lineage, again no luck
---------- Post added at 07:32 PM ---------- Previous post was at 07:20 PM ----------
pijes said:
have you tried using stock rom and see if the problem persists?
Click to expand...
Click to collapse
I have and the problem goes away....thing is the device is so much better on OREO
alex.do said:
yesterday I got it happened again: one of my sim cards suddenly lost signal. completely. and since then it keeps happening so randomly. please help!
im currently on oreo 41.3.A.2.75, BL unlocked, kernel packed by serajr's tool using ta_poc method with my own original TA, magisk installed, systemlessly xposed. i got it all working fine. until this issue happened.
i've also tried different ways: reflash, wipe data completely including sdcard, switch to DRMfix method, remove app by app, remove xposed... even switching SIM slots.... no luck so far.
about the issue, it just happens randomly without any clue. one of my SIM card just disappears. sometimes this one, sometimes the other. until now the only way is restart and pray it won't happen again.
please help! please!
Click to expand...
Click to collapse
similar thing i replied here
plzzz see
https://forum.xda-developers.com/showpost.php?p=77103551&postcount=190

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